Pros: "The flight from CVG to LAS pretty quick"
Cons: "Allegiance staff at Check-in staff are very rude AMD full of themselves, instead of explaining they expect every traveler know policies of allegiant, there are no boarding pass scanners and to print for you they want $5 if not they force to download their app so that you can get the boarding pass that can be read by TSA scanners ridiculous!!"
Pros: "Not much after sitting in the airport for two extra hours on both flights"
Cons: "They could have boarded flights on time or at least explained why the flight had been delayed."
Cons: "Crew unfriendly. Flight attendants and pilots never acknowledged us or said hello or thank you."
Pros: "Boarding was fast. We arrived early."
Cons: "It was too cold & they kept turning on the lights (it was a late night flight)."
Pros: "The crew was very nice."
Cons: "The AC was broken - only the front half of the plane was getting it. The back half was very hot."
Pros: "The crew was good , plane was delayed and late for departure. Second flight was delayed by 2 1/2 hours , I just can’t catch a break !!"
Cons: "I could not log onto the website and check my carryon bag , cost me $50 at check in. It would not recognize my number for the first flight. I’m a known traveler on Frontier so I did log in with them ."
Cons: "There was no way for us to add another bag after our seat placement. No one answered the phone for Alligent and the website didn’t work. It costs $20 extra to do this at the airport. Even though it was not our fault that there was no one answering phone calls (and no way to leave a message)"
Cons: "Very dissatisfied with boarding and told we had to pay for our luggage but noone else did .I had prepaid for 1 incase I brought big luggage but I brought carry ones. So I was charged 100..but everyone else's was larger"
Pros: "Definitely the price. Fairly quick boarding process, just a little congested. Decent priced drinks."
Cons: "Not the most comfortable seats, but there was no one next to me, so it was okay."
Pros: "The captain was very good, and we arrived early to our destination. We had to hold back before landing, due to smaller planes landing, so the captain pointed out some areas along our path! Loved it! The flight was smooth."
Cons: "We had to be in the boarding area an hour before the flight was scheduled to leave. However, because of the way that the flights are scheduled, people were still deplaning from the previous flight for 25 minutes after our gate arrival time."
Pros: "Everyone was friendly and cooperative from ticket counter to flight attendants"
Cons: "Nothing at this time"
Pros: "I mean what to you expect from an America carrier in economy"
Pros: "The crews did a great job!"
Cons: "Departures on both legs of the flight was delayed. First one 45 minutes and second one 20 minutes. The seat on the first flight was not the best and doesn’t seem to have a tall enough back section for taller people to rest their head."
Cons: "Entertainment system did not work. Wifi did not work so could not use personal devices. Light did not work so couldn't read a book. Looking at the back of the seat in front of me for 5 hours was pretty tedious."
Cons: "Was a disaster we’re stuck at the airport for 3 1/2 hours delayed the flight.... gave us a vautcher for 10$ canadian by the time everything at the airport was closed for food. There were no space for our luggage. Spend 12 hours at airports from Victoria to Las Vegas."
Cons: "Took off an hour late from a gate all the way across the terminal from the assigned gate. Promised "free" Direct TV did not work and the Wi-Fi didn't either."
Pros: "The flight crew was very helpful and very willing to work with everyone."
Pros: "The passengers I sat next to they were very nice people"
Cons: "No leg room and the crazy amount of turbulence we encountered throughout the trip."
Cons: "The crew allowed an excessively foul smelling person on the plane who was obviously Intoxicated on some illicit drug and smelled so bad that it made the entire area unbearable."
Pros: "United Airlines for a change did a decent job flying back to LAS unlike our flight from BUF to EWR which got canceled and we had to drive to Newark which was not only disappointing but to witness customer service uncaring even more distressing."
Cons: "We may not choose UA for our family from now on. Quite a bit of confusion even when trying to reach customer service over phone, the hold time is 15 to 20 min?"
Well the first and worst thing is that you have to pay for a carry on bag. Which they tell you if you don’t read it when you book your flight. You can do it through their website at the ticket area. The staff in Sacramento were RUDE and wouldn’t answer any questions. I will NEVER book with Frontier again. Save the headache and book with Southwest so you don’t have to pay to carry your own bag on the plane. It cost me 41 and 37. On top of my fare. Which by the way went up as soon as I booked it. First it said 38 and then wouldn’t you know it, once I was ready to book, it went up to 78.
Pros: "Lady at the check-in terminal was amazing. Flight staff did a good job."
Cons: "There were several “stretch” seats available for passengers filling three seats next to each other and flight crew refused to let people change seats, even if they were on the same side of the plane (weight distribution). Feel like they could have taken care of the customer better."
Pros: "The seat was more spacious than I expected and the flight was very comfortable as a result."
Pros: "The ticket agent was very helpful and friendly."
Cons: "The boarding agent was aloof and unprofessional. Also, this is my second time flying Frontier and the plane is always late. Probably my last time flying with Frontier. At least I gave it a second chance."
Cons: "Flight attendants continued to over serve drunk passengers in row 17 18 and 19. Two large parties came into the plane hammered. One spilled a drink on me while his buddies from across the aisle hit me in the eye with an empty liquor bottle screwing around. Another member of their party got up to go to the bathroom while we were landing. Flight attendants did nothing to accommodate me or the other 100 people pissed st the clowns. Last time I fly frontier most likely. I’ll be calling corporate shortly. Like to know why they continued to over serve them?"
Pros: "The airplane was clean and the crew was very friendly. The landing was one of the smoothest I have ever experienced."
Cons: "After paying for my carryon bag - a ridiculous $50 - and then getting nothing to eat or drink on a four hour nonstop flight unless I bought it, I ended up not really saving any money over a more expensive airline. They also tried to charge me for choosing my seats while I was checking in for the flight online. The website was unclear and not easy to navigate so I ended up having to check in with an agent at the airport which I haven’t done in years."
Pros: "The flight crew was entertaining and handled the situation the best way I could see possible with a plane full of angry customers. I've been flying a lot recently and the frontier crew was the nicest I've seen."
Cons: "The last minute flight delay due to weather that could have been foreseen. When the weather was so poor we should have been notified so I could have booked a flight for another day. Instead the flight boarding was delayed an hour. We were on the plane for over 2 hours before we could deboard the plane. Then we had to wait in the closed airport for another 30-40 minutes. One of the worst flight delays I have ever experienced with no notice of the terrible weather Las Vegas was expected to get."
Pros: "Like the price for the airfare."
Cons: "Delayed flight for almost 4 hours. And double booked for the seat. My mom had another person booked on the same seat number we have."
Pros: "Flight was on time, they did change out gate once, but at least it was only a couple gates away and not a different concourse being in Cincinnati airport. Crew was great and the extra legroom comfy seats were amazing on such a long flight! Wish they still gave free food options like the old days....but I know that ship has sailed haha! But great people to work with and nice seats!"
Cons: "The company used to book these flights is an affiliate of Kayak and they are HORRIBLE!! Never use KIWI to book anything! Our boarding passes were not ready, we had to stand in the Frontier check-in line which wasn't necessary at all, only because they screwed up for the 4th time. Through the whole process I had to call Kiwi and Kayak multiple times! Never, and I mean Never use Kiwi through Kayak at all!!!!"
Pros: "The boarding was easy and the rates were reasonable."
Cons: "The seats are the most uncomfortable ever! It felt like they had thrown a piece of plastic over a hard metal seat. They don't recline at all, so a 4 hour flight was almost unbearable. I won't be flying a long flight again with Frontier."