Pros: "Nothing, 2 hrs delay waiting for a crew member and plane was ~25% full, no snacks or beverages"
Pros: "On time"
Cons: "Extremely high charge for carry-on baggage, extremely high charge for changing flight times, no beverage service, seats are very small with no iPhone charger available."
Pros: "I liked that with the super short layover I didn't have to change planes. That made the trip less stressful."
Cons: "Same as above. It was the same plane."
Pros: "On time and easy. Straight flight"
Pros: "Quick flight."
Cons: "The seats don't go back, but you get what you pay for last minute."
Pros: "Nothing really after paying $45 and l have to pay another $45 to go back to Cincinnati"
Cons: "Too much luggage fee $45 is too much"
Pros: "Cheap one way non stop options"
Cons: "Every bit of it"
Pros: "They charge you for everything nothing is complimentary . The seats are super uncomfortable. No tvs can't recline. They want you to think your saving So much because the ticket is cheap but they end up charging you for literally everything else. They charge you for everything nothing is complimentary . The seats are super uncomfortable. No tvs can't recline. They want you to think your saving So much because the ticket is cheap but they end up charging you for literally everything else."
Cons: "They charge you for everything nothing is complimentary . The seats are super uncomfortable. No tvs can't recline. They want you to think your saving So much because the ticket is cheap but they end up charging you for literally everything else. Not worth it at all!!!"
Pros: "Arrived on time/left on time!"
Pros: "Great crew, good announcements, quick retrieval of checked bag, smooth operation"
Cons: "Overpriced and mediocre food choices. Tight seats and little legroom. They charge for everything!"
Pros: "Plane was clean and looked fairly new. Seemed to be more leg room than usual"
Cons: "Can they give you a soda on a 3+ hour flight? Terrible to have to pay for a non-alcoholic drink"
Cons: "They change my flights"
Pros: "The flight attendants were very nice and comforting, as this was my first time ever flying and I was terrified."
Cons: "The boarding staff were rude! There was absolutely no form of entertainment. The seats were uncomfortable online said they recline for comfort however I couldn't find anywhere to get them to recline."
Cons: "Red eye flight so food and entertainment were limited. Comfort was an issue if you were trying to sleep as I was in a middle seat."
Cons: "The flight was delayed 4 hours with never an alert to any passengers. The crew didn't even show up until the flight was already supposed to be boarding. I did not receive any message or alert that the flight was continuing to be delayed. I've never experienced anything like this before. And nothing was done to better the situation."
Cons: "The flight was delayed over 3 hours while we waited for a pilot to show up. There is a charge for everything including water or switching to a vacant seat after take-off. An elderly woman became dehydrated and nearly collapsed during the flight. She was moved to the seat next to me where there was an entire empty row. I spent the last 30 minutes of my flight trying to assist her. I am a medical professional and am certain that she was dehydrated. The seats do not recline."
Cons: "I dont even know why you are sending me a survey of a flight i didnt even have... Plus, you didnt send me an email to let me know that the flight was canceled, i realizado that once i got to the airport... you should do something about it"
Pros: "It seemed that we were on schedule for departure."
Cons: "We pushed out from the gate and then had to return to the gate to pick up tardy passengers. Allowing them to board and then prepare to depart again took approximately 1 hour which is an inexcusable delay."
Cons: "There was an accident that prevented me from arriving at the airport the recommended 2 hours prior to boarding. Anyway I managed to get there a whole 30 minutes in advance but the people didn't even try to let me get through ..they just said No and that was that."
Cons: "I had to pay 2x$45 for my carry on and there was nothing mentioned when I was buying the tickets. I feel robbed an will not fly again with Frontier and will ask my money back."
Pros: "The flight was on time, and actually arrived about a half hour early. The crew was very attentive. Yeah, you have to pay for everything including carry-on, but if you do your homework then you know what bags you can take without having to pay the fee. If I'm traveling on a budget then I would definitely take Frontier again."
Cons: "The chairs were very uncomfortable making sleeping impossible and sometimes painful, but I can't really expect luxury for a flight that cost me $115."
Cons: "THE flight was late going and coming back and a took 1-1/2 hr to get the luggage and nobody to talk to and you have to pay for everything including your seat."
Cons: "We were on a new plane - seats were uncomfortable and still no wifi"
Pros: "Friendly staff."
Cons: "Seats very uncomfortable, tight space, knees/legs cramped. Can't believe the additional prices for a seat, like I have the option to stand! So ridiculous!"
Pros: "The crew was wonderful and did a fantastic job accommodating people's seat preferences. They were very courteous and hospitable!!!!"
Cons: "It seemed that every where a few could be charged, one was charged. Pay for your seat (not just an upgrade, your actual seat after paying for the flight), pay for any beverage or snack, pay for carry on (not a personal item). I absolutely should have looked up the extra fees before the day of the flight, it was just funny how the ticket seemed so cheap at booking only to find all of this out after booking."
Cons: "2 hour delay, with conflicting explanations. Unfriendly flight attendants, 45 min+ on the tarmac waiting to just pull to the gate. IT WAS AWFUL!!!!!!! I feel that frontier owes refunds to many!!"
Pros: "The flight took off and arrived on time"
Cons: "All members of the staff were rude (baggage, boarding, in flight, corporate on phone reservations). Purchasing tickets was terrible. Frontier's goal is to find anyway to get additional money from you and they stick it to you. In the end, we paid $200 more for this flight than if we had flown Southwest or JetBlue. I understand that budget airlines remove amenities to help control the cost of the flight. However, this experience felt more like buying a used car from a second hand car lot. The staff seemed to delight in finding ways to get more money from you, everything about the experience screamed cheap, and in the end, I paid more in extras than I did for my tickets! Pass this one over if you are looking for a cheap flight."
Cons: "Too many hidden fees. Initial fare price looked good but not after you add up all the additional fees."
Cons: "Paid an extra to get a extra leg room and recliner ($50) when I did the check in... got there yes I had the extra leg space but the seats wasn't reclining the way they advertise... plus no curtain to block the work area from the passengers, a overnight flight with the lights in your face was impossible to sleep."
Pros: "smooth flight."
Cons: "checked bags not available in timely manner $40. charge for 1 checked bag seemed excessive"
Cons: "Arriving at O'Hare to take this Frontier Flight.. there was a line a mile long for Frontier Airlines. They created a mess and did not try to assist those of us in line. The line was to check in bags. There were 3 different flights, and it was so unorganized. I realized after an hour that I didn't need to be in this line. I had paid for a carry on, thank goodness otherwise I would have missed this flight, like many did behind me. The flight attendants were rude! I needed to purchase a drink to take some medication, and they made me wait. It was ridiculous."
Pros: "The flight was on time and even arrived early! Boarding was very smooth."
Pros: "Male steward was hilarious"
Cons: "Seats DO NOT RECLINE on a 5 hour flight! $5 for a soda, no in-flight entertainment, $40 for checked in luggage, $44 for carry-on luggage. Nickel & dime you on everything. I'd rather pay a bit more in fare and get what you get on other non-budget airlines. This is scraping the bottom of the barrel."
Pros: "Seats are short on seat padding. I was told that it would recline. . The.crew was great."
Cons: "Add a buck to the bill and give me coke. Don"t need a snack."
Pros: "Check in, ok as I had preprinted passes... but that was a pain as no lo al printer. No smart phone app . Met several pilots prior to boarding, who provided cards of different animals, to us so we could share. These cards had animal pictures similar to those painted on Frontiers planes. Nice touch."
Cons: "Felt that everything ala cart pricing. Weather around denver tur ed a 3 hour flight to a 7 hour ordeal. Seats were ok for 3 hours... much longer became tedious. Weather caused landing at alternate airport, with a 2 hour wait on tarmac. We were not only plane impacted or diverted by weather. ... so not all the airlines fault. Just a full day work plus 8 hours travelling when only expected 4."
Cons: "Mandatory baggage charges are such a ripoff. I could have gone on delta and added miles, thought I was getting a deal. My ticket was $60 extra because of the mandatory carry on fees."
Pros: "The crew was very friendly and helpful. We arrived an hour early . The flight went well. I just enjoyed having staff that were friendly it makes taking Frontier worth it."
Cons: "Worst airline to fly with.. they lie about everything and don't accommodate for any mishaps and discomfort and issues."
Pros: "This was a non stop flight."
Cons: "The three hour delay. No one was around to tell us the reason why."
Cons: "Seats were too close and uncomfortable, didn't move from straight up position."
Cons: "Very uncomfortable. Also after paying the extras, not sure if it's worth to fly a "cheaper" airline."
Pros: "Very Cheap flights, on time, crew was friendly. I was surprised how fast boarding was considering most had carryon bags."
Cons: "Nothing other than the seats were a little tight. Surprises me that there are so many negative reviews, must have not paid attention to details when booking - this is a BUDGET airline folks"
Cons: "The return flight has been cancelled and there is very little help on finding an affordable replacement."
Pros: "It felt like time flew by and not a single problem. Left on time, arrived 40min early, and bags were off ASAP. I was asleep for the rest of it, but definitely a smooth one."
Cons: "That the nap was shorter because we arrived 40 minutes early."
Pros: "Everything was excellent"
Cons: "The Frontier flight was a rip-off. I was charged for a seat and for carry-on luggage which should have been included in the advertised price. I will not fly Frontier again."
Pros: "There was no portion or attribute that was enjoyable"
Cons: "Lack of communication, seating, waiting area, temperature"
Pros: "Tout le monde a été thés gentil. Très facile"