Daily cleaning, installation of cabin HEPA filters
|July||Best time to beat the crowds with an average 54% drop in price.|
|December||Most popular time to fly with an average 34% increase in price.|
Average price round-trip
|$1,291||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Chile has reopened its airport, non-resident foreigners will be allowed to enter Chile through Santiago Airport.
From November 23, when Santiago Airport begins to allow foreign travelers to enter, all travelers (of all ages) will have to present three documents when boarding:
•A completed “Affidavit of Travelers” electronic form (available here and also known as a Sanitary Passport) prepared less than 48 hours before boarding;
•Proof of a negative result from a PCR result from a test taken within 72 hours prior to departure; and
•Proof of a health insurance policy that provides coverage for COVID-19 and related health issues during the traveler’s stay in Chile.
Non-resident foreigners entering Chile who were in a high-risk country at any time within 14 days prior to their travel to Chile will have to complete a mandatory 14-day self-quarantine upon entering Chile, even with a negative PCR test.
Travelers in quarantine who undertake PCR test and receive a negative result within 72 hours do not need to remain in quarantine.
After December 7, non-resident foreigners entering Chile with the three documents described above will no longer have to complete a 14-day quarantine. They will instead be subject to a 14-day “Period of Vigilance for Travelers.” During this period, travelers will have to report daily their location and health condition to the Health Ministry through a system that will be implemented for this purpose. (This platform will be launched in the coming days.)
There are currently 358 active cases of COVID-19 diagnosed in CL and 177 deaths as of Nov 30 2020
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 13h 35m.
In the past 3 days, the cheapest round-trip tickets were found on Multiple Airlines ($774) and American Airlines ($777)
From Cincinnati to Santiago, Sunday is the cheapest day to fly on average and Friday is the most expensive. Flying from Santiago back to Cincinnati , the best deals are generally found on Friday, with Thursday being the most expensive.
When flying out of Cincinnati you will be using Cincinnati Cinci./N. Kentucky, often referred to as Cincinnati Airport. You will be landing at Santiago Arturo Merino Benitez, also known as Santiago Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Cincinnati to Santiago.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Santiago from Cincinnati is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Santiago with an airline and back to Cincinnati with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Santiago from Cincinnati up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Seats were a little tight"
Pros: "Excelente service both of my flights departed on time and arrived early to the destination!! For basic economy there was great seat space, entertainment and multiple meals for 6+ hr flight with alcohol included!! Will be flying with Copa again!"
Pros: "See info posted on the previous request from review of flight."
Cons: "See above comment"
Pros: "Not much"
Cons: "Arrived at gate and bridge was not installed at new gate in new part of airport. It took 45 min to find a portable gate so we could leave the plane."
Pros: "this was the first time I few business class on Copa. It was great!"
Pros: "The hub at panama and the fast flight connection"
Cons: "The plane seat is not confortable for long flights. No cushion enough, able to feel the seat metal structure."
Cons: "The plane temperature was like a walk in freezer. I got the only blanket. Booze free. They serve a light meal, sandwich"
Pros: "Friendliness, cleanliness"
Cons: "Seats were fine for me, but the gentleman next to me was too large for an economy seat. Consider size restrictions, as airlines do with bags"
Pros: "The service"
Pros: "la atención en el vuelo"
Cons: "la comida"
Cons: "Better meals , conform in the seat and low the prices"
Cons: "Punctuality. Flight was almost 3 hours late."
Pros: "coffee and meals were excellent. movie selection was good. free blanket was much appreciated."
Cons: "i paid extra to be sure to get a window seat... and there was no window in my aisle."
Pros: "Amazing crew!! Not to mention the superb accommodations made to passengers when connecting flights were missed due to technical difficulties/weather. So organized, helpful, and friendly. They took away the stress of flying."
Cons: "A seat in First Class."
Pros: "The crew was friendly and professional. Boarding was smooth."
Cons: "The only entertainment option is the mini screen every three rows."
Pros: "Good food froendly"
Pros: "Very good"
Cons: "Tha people very nice"
Pros: "Muy buena atención"
Pros: "You got to pick your own movie/games & good was provided"
Pros: "Excelente servicio, a tiempo. Ayuda para un abordaje rapido, ya que habia mucha gente."
Cons: "Una de mis maletas fue abierto y me parece peligroso, ya que por dicha traía candado en la parte grande. Esto puede tacharlos de compañía no segura."
Cons: "Very good"
Pros: "Victor was wonderful and took care of everyone’s requests with a smile. He worked very hard the whole trip even when not in our view. I also can’t remember a time that I’ve seen a steward deliver the Safety demonstration with such care."
Cons: "Didn't allow me to board since less than 1 hour before flight (due to late connection on other carrier). Tried to gouge me for another $1500 to catch next flight. Awful customer service. Buy travel insurance if using copa! Expensive lesson"
Pros: "On time!"
Cons: "It is super expensibe trying to change the date fly"
Pros: "The legroom on Copa in economy is outstanding and worth the few sacrifices listed in the dislikes. Crew is friendly http://www.etbtravelphotography.com/whytoflycopaairlines"
Cons: "In economy no charging station and onlyonemobie on drop down TVs. Glad my flight was only 6 hours as I ran out of reading material and computer as almost dead."
Pros: "Great food, good quality taste."
Pros: "The process of checking in and waiting to board on the plane was perfect time! The flight was long but the attention to detail and customer service was phenomenal."
Cons: "There is no WiFi"
Cons: "I cant say that it was good since i didnt take the flight. I had to make a change so it was cheaper to just fly with some one else rather then pay to make a change with Copa. On the way down it was not that bad. I was just not happy with the change price but it is what it is."
Pros: "We left on time and the crew was very nice and professional."
Cons: "The seats were not very comfortable for business. I liked the width and extra space but the seats and headrest were hard."
Pros: "Good service, friendly and food is not bad at all."
Cons: "Bathrooms are super small"
Cons: "The crew was very bad serving at first class. I don’t imaging how would be traveling in economic. Some gay call “RAFAEL”"
Pros: "El personal es muy atento, no hubo retraso, nos dieron refrigerio y bebidas... definitivamente volvería a viajar con ellos"
Pros: "Flight left and arrived on time."
Cons: "Anytime I needed something, such as a refreshment or travel form, employees did not follow through on the request or even return to me. It took over an hour from arrival time for luggage to arrive."
Cons: "Flying Exonomy on such a long flight"
Pros: "Just your regular flight, but all on time, no frills, got me there."
Pros: "Tve crew on the aircraft. Is ver friendly"
Pros: "Airplanes seats"
Cons: "No dinner was served"
Cons: "My mom had wheelchair service and the person who take care of the put her on lines fir two hours and she missed the flight connection. Even do she showed him several times the boarding pass fir the next flight. And then set her on the wrong area."
Cons: "Entire Flight delayed 90 minutes due to Costa Rica inmigration authorities burocracy.."
Pros: "The worst airline I've flown in the last few years. Made a string of mistakes and errors and showed a lack of customer service typical of anything central american. 1 Canceled a wrong flight of mine 2 Gave me wrong tickets 3 Wanted to charge me to wait stand by after admitting to their own error 4 Were continually rude and or unhelpful with a repeated lack of useful or relevant information to help me make informed decisions. There are many quality airlines out there and this is not one of them. Having flown a bit to central and south america over the past few seasons, there are no shortage of airlines worth the money that provide a positive flying experience."
Pros: "Ver y good"
Cons: "Additional security check at the gate in Panama is not run very professionally or securely and is a hassle."
Pros: "The flight crew are pleasant, and service is good. On flights from Central America, i.e. Panama to Florida, for instance, Copa allows 2 bags per passenger, whereas other airlines may charge baggage fees for even 1 bag. Things are always changing, but they've had generous baggage policies. We appreciate that."
Cons: "Re: Copa in general, if you need to cancel or change, they make you wait 8 weeks to get your refund; so you have to keep checking your credit card statement until you get the refund. A real headache. For some reason, we always have problems with our online check-in on Copa. The Copa check-in personnel are mystified when we tell then that, but nothing changes. We seem destined to have to check in at the counter as online check-in doesn't work for us."
Pros: "The crew were very good and friendly."
Cons: "The extreme and continous turbulence during all the flight time. I know it´s about the atmospheric conditions but it was so long..."
Pros: "That we got there and w luggage"
Cons: "Dirty bathrooms rude drivable overworked stewardesses I guess all of the airlines (except SAA) have to charge for food even international and >4 hrs... Seat assignments impossible to make after ticket purchase."
Pros: "Was good, comgrats to copa Airlanes for the good service"
Cons: "Drink service only came twice in 6 hours! Entertainment was broken. Food was overcooked and bland. Attendants were unhelpful. Terrible airline."
Cons: "You misled people not telling I have to pay for luggage"
Pros: "Good movie selections, nice crew"
Cons: "They need to be able to let customers know meal ingredients during pre-orders to assist with food allergy. I have a tomato allergy, so giving me an option of "Vegan" or "veggie" with no other detail is unhelpful."
Cons: "Meal for kids first"
Cons: "Delayed 5h, missed all connections, no help from crew"
Pros: "Cabin crew were excellent Business class seating quite roomy"
Cons: "Food was ok but not to the standards of Qantas / Emirates or Etihad The cabin seating etc, looked a little tired & dated & the seats mechanical operation was clunky. Toiletries bag provided was quite limited, but was fit for purpose."
Pros: "The comfort of the new Sears at economy-a class"
Pros: "Priority boarding."
Cons: "No airline lounge."
Pros: "Comfortable flight, great flight attendants, quick boarding procedure"
Cons: "They lost my bag, which I didn't get back until my return trip home. I planned a week long hiking expedition and LATAM lost my hiking pack. I had to then rent all my gear. I was very very disappointed in their ability to keep track of my checked bag. When I arrived at my destination they had no idea where my bag was. It took days for anyone to contact me about if my pack was found or not. I will be avoiding this airline from now on if possible."
Pros: "The onboard crew was great."
Cons: "Computers offline in La Paz resulted in absurdly long wait to check in. In Santiago waited a ridiculous amount of time for buses to take passengers to the terminal."
Pros: "Helpful, friendly service from LATAM employees. On-time flights."
Pros: "Good service"
Cons: "I lost my luggage (bag). I had to wait about 1 hour to go to the counter. Airport staff told me to go to gate 11 then gate 1 then finally to Latam counter."
Pros: "The plane was super clean comfortable and with good entertainment, food was good and the crew was great."
Cons: "The flight was delayed because the plane wasn't there at time, those things happen and it's fine but they never told us what was happening. we had to wait in line for another hour, without any announcement."
Pros: "While my flight attendants were all fine and everything was very good, my daughter flew w/ LATAM 3 days later than us and her experience was good on all flights except from Lima to Rio de Janeiro."
Cons: "It was all very good on the flight TO Lima. No problems."
Pros: "The ride was good, the view of the Andes was great"
Cons: "To my knowledge, the passengers were not told that the plane would be delayed for another 2 hours because they had to get a new plane - 30 mins after the flight was supposed to board. It was ridiculous, then it took 15 mins for us to be able to get out the plane after we landed in Santiago. Overall, boarding was very disorganized and ruined my general schedule after arrival into the country."
Pros: "Friendly people and good service."
Cons: "The only bad part was it took nearly an hour to get our luggage. Other flights with LAN seemed more reasonable."
Pros: "Everything was seamless. Glad they are not on strike like Sky!"
Cons: "Everything was fine."
Cons: "Leg room nonexistent."
Pros: "New plane. good entertainment system"
Cons: "Staff not responding to requests no water available in common areas food listed in the menu not available for all passengers."
Pros: "Attention to passenger"
Cons: "Boarding was crowded and slow"
Pros: "I was traveling by myself from southern Chile to California and not too confident in my Spanish skills or knowing how my 6 month pregnant body would do on the long flight. The women and men who were the flight attendants took such amazing care of me and they helped so much to make the flight as comfortable as possible."
Pros: "Efficient with good snacks. USB charging plug was a plus."
Pros: "One of the best flight I have ever experienced on LAN. Very friendly service from all of the crew members."
Pros: "It was amazinggg! Will travel again"
Cons: "Liked everything"
Pros: "My baggage was delivered on time, really good enterteiment, coke in cans, internet on board."
Cons: "The sits where old and grey, like dirty color. On the middle of the night, a guy smoked inside and the tabaco smell was really strong. He was admonish by the crew but nothing else, toilet was a little bit dirty."
Pros: "Dreamliner is awesome"
Cons: "I am very tall and luckily I got an emergency exit seat. If I had a regular middle aisle seat, I would have been miserable. Also what is with the thimbles of wine? Poor a real glass! The flight is 11 hours. Be more generous with the water. I go to the galley to get a glass. The crew pours me a small cup when I need about liter for 11 hour flight. When I ask for a second glass of water the flight attendants look at me like they want to call the sky marshals. Here is an idea: leave bottles of water and cups out and let people self serve."
Pros: "crew and cleanliness"
Cons: "tight uncomfortable seats, LAN entertainment app didn't work"
Pros: "Everything worked!"
Cons: "The 13 hour flight back nothing worked so I played solitaire for about 10 of that. No inflight entertainment."
Cons: "We were over an hour late taking off from Punta Arenas, with no explanation, and then had to debark at Santiago into buses to be driven to the terminal, taking even more time. The luggage did not come off the plane in a very timely fashion, but the WORST part was trying to make a now rather tight connection to Miami. Totally unhelpful, uncaring staff with little English in the terminal. I had everything I needed for a boarding pass: flight number, flight time, even a gate number, but they effectively wasted all the time I had to make the next flight, with little explanation as to why. How inefficient and wasteful to then have to put me in a hotel, with meals and transfers, and to rebook me for another flight!"
Pros: "Always a pleasure to travel to someplace for the first time. LAN provided access to the VIP lounge which made the experience at the Lima airport very nice. Aside from that the experience was efficient and as expected."
Cons: "There was a LAN strike at airport. No manager from LAN, nor airport came forth for over 2 hours to talk w/ passengers. 8 a.m. flight left at 2 p.m. No apologies given."
Cons: "24 hour delay, second flight returning delayed AGAIN, lost all my luggage and was never returned."
Pros: "The stewardesses were WONDERFUL...so helpful and concerned."
Cons: "Flight delayed 7 hours departing JFK"
Pros: "On time, easy process, made announcements in English , good entertainment"
Cons: "Seats are very close together, minimal leg room, not great snacks"
Pros: "The LAN airline staff is the friendliest staff. They were all smiles and went out of their way to make me feel comfortable. Compared to an American Airlines flight I took on the way back, which was not pleasant at all. The staff really made the flight."
Pros: "The plane was very uncomfortable and there was a 4 hour delay for no obvious reason making the total trip over 20 hours of traveling. Will us Aerolines next time."
Cons: "The seats were very uncomfortable"
Pros: "The entertainment was good for such a flight. Boarding was fast."
Cons: "Food was very basic; neds to be improved cosnideing it is international."
Pros: "Travelling with a toddler is not easy, but LAN made us feel welcome and relaxed. Love their in-flight entertainment and aircraft overall. Cabin crew is very professional and look the part."
Cons: "No food"
Pros: "The flight and in-flight service were excellent. The LAN support before and after our flight to Argentina has been very good. We are returning early because of a family emergency. LAN processed our change quickly after the initial request was registered. Overall LAN is a great airline."
Cons: "We were supposed to hear back within six hours after we were assigned a request number for our change of flight. We never received a call or an email and had to follow up ourselves after waiting most of the day for a call. Once we got through the change was processed quickly."
Cons: "Airlines does not communicate well internally or with passengers. Was at the airport for 6 hours waiting."
Cons: "They lost my luggage. It has been almost 3 days and I still haven't received it."
Pros: "There was enough room and the food was excellent on the way to our destination. Love that we could pick what we wanted to watch on the international flight. Free snacks and drinks on the national flights."
Cons: "The food was greasy and tasteless on the way back though and all the small national flights had LAN entertainment which was much to be desired. The domestic flights also had less sitting room."
Pros: "All fine"
Pros: "I had 3 seats to myself fro the long flight home"
Cons: "Air Canada has becomer minimalist in much of its flight model. The food was lousy. 1 of the attendents was both sick and treated passengers more as children to be kept in line rather than as customers. The TV/entertainment screens in my row did not work."
Pros: "On time, easy boarding, good entertainment options, pillow blanket and headphones provided, wine and whiskey served free of charge, friendly crew"
Cons: "The food is okay but not great"
Pros: "good service,polite staff, fight on time, no issues"
Pros: "The plane was new."
Cons: "The line to drop off our luggage was ridiculous Even though we had pre checked in. There was separate line just to drop off the bags. When we arrived at our final destination, our bags weren't there."
Cons: "The seat doesnt move, there is no option food Im celiac"
Pros: "The crew was amazing. They kept us updated."
Cons: "Not wearing masked, but I understand the requirement to wear one."
Pros: "Not much"
Cons: "Why no service in first class?"
Pros: "Crew was good n seat could have been bigger."
Cons: "Landing late to Chicago almost cost me my connection so I was stressed and could not eat due to limited time in between. The airline didn't notify us of being late to Chicago until I was on plane. We were told it was on time. Very disappointing.."
Pros: "The choice of new movies!"
Cons: "On my side crew lady was almost rude, for sure not friendly nor smiling. A lot of space for improvement there."
Pros: "Liked we actually made it."
Cons: "Another delayed American Airlines flight where the temperature in the cabin was as the overall apathy of the employees."
Pros: "You sold my seat , now I am sleeping in the airport it is no nice"
Cons: "Yes if you keep my seat"
Pros: "Crew was good. I slept and they didn't bother me."
Cons: "Nothing I can think of"
Cons: "We landed early and had to wait 45 min on the runway."
Pros: "Crew professional and competent"
Pros: "Clear communication on flight boarding"
Cons: "Attendant could have been more friendly."
Cons: "Due to missed connection, computer booked me on later flight, but in the wrong class (i.e., not first class as ticketed). Very helpful agent at O'Hare was able to remedy this though (didn't get her name. 6/25/19 at help desk near O'Hare gate L4, 7PM)"
Cons: "They should let you know, at booking time, that seat 35J is smaller than the rest of seat in Economy class"
Cons: "American airlines conection left us behind. Have to wait 24 h for next flight in Dallas Airport DFW with no assistance of any kind, because of "weather conditions". It a shame, never again American Airlines."
Pros: "Nothing really"
Cons: "The seats"
Pros: "On time and as expected"
Cons: "Service on plane"
Pros: "The crew was amazing! And the seat was comfortable."
Cons: "The over weight passenegers need to keep their arms and elbows, within their seat space. And not been inconsiderate and turn a light on at night, while they are sleeping and the other person next to them, is not, because of it!!"
Pros: "Courteous crew and staff"
Cons: "Check bags online for all flights"
Pros: "We didn’t crash."
Cons: "Very confused as to why I am receiving messages regarding confirming flight and post flight review when I did not purchase this flight. I watched it, did NOT book it. I should not be charged for it."
Pros: "Quick boarding, smooth on time flight. Easy access to DC from Reagan airport"
Pros: "Good food onboard and very comfortable seats"
Cons: "American Airlines postponed my flight for 12 hours without a concrete explanation. After complaining they offered for us to travel with Latam but my luggage wasn’t transferred to the other flight. I arrived more than 12 hours ago and I’m still waiting to hear from them."
Pros: "Departure was on time"
Cons: "Really hard seats, no phone charger outlets, on board WiFi didn’t work"
Pros: "Flight was delayed so much that I would miss my connection so I never went and am on a new flight today on a different airline"
Pros: "Smootm and in early."
Cons: "Not knowing no gratis drinks were served."
Pros: "We took off and arrived on time. That was the only thing they did right."
Cons: "The service was terrible. The stewardess was clearly doing exactly what she needed to in order to not get fired."
Pros: "High end entertainment system."
Cons: "Didn’t like the food. Could be better comparing to other airlines. There was no film that I wanted to see..."
Pros: "Absolutely nothing was good about this flight."
Cons: "An 8 hour delay to get from DFW to DC, after an 18 hour flight from Sydney. No one knew where the plane was and the delay changed from 3 hours, to 5 hours to finally 8 hours. The former, refitted United Airlines plane, with no frills, no electric outlets, uncomfortable seats, and the joke that is the "recline" position."
Pros: "Flight attendant, David, was extremely professional and nice."
Pros: "They alerted me to problems with our flight and we switched to an earlier flight. No problems with new flight. Good service."
Cons: "The food is very tasty, but AA has not changed the menu in at least one year."
Cons: "They put a bunch of crying babies next to me, other than that it was a good experience."
Pros: "I loved the delay."
Cons: "Sits are very tight."
Pros: "Flights on time and entire flight was a good experience for my 18 years old son to a first flight on his own."
Cons: "Maybe a better food choices"
Cons: "flight from Philly to Ithaca was late also"
Pros: "It's not the person at the gate's fault. She tried to be very informative and kind."
Cons: "The flight was scheduled to leave at 630am. It's currently 945am and I'm still in the airport. Now a new maintenance issue was found. Flying is a first world luxury with first world problems."
Pros: "It was fine. Nothing special, nothing wrong. On time."
Pros: "El embarque fue rápido y ordenado."
Cons: "El vuelo fue operado por American Airlines. Era un 777 viejo, con pantallas antiguas, servicio de entretenimiento pobre, con películas que no se podían iniciar cuando uno quería."
Pros: "My flight was first class."
Pros: "* on time * courteous staff"
Pros: "Staff was pleasant and efficient. Schedules met my needs."
Cons: "Seats on smaller planes were very tight!!! It's not just your butt in the seat but where do you put your elbows?!?!?!?"
Cons: "I hated that my flight got delayed for over an hour and I was not informed of this delay. I had people waiting at the airport to pick me up so it would've been beneficial for me to know of the delay."
Pros: "Chairs were very comfy and wider than some airlines."
Cons: "Crew not overly friendly and not very attentive, and there were lots of empty seats so there wasn't much excuse. Also, I had an issue with the plane. I think no screens on a cross-country flight is not good business. Not everyone is savvy with go-go inflight. And if there are no screens, could there at least be outlets? I was so tired after my Paris flight and wanted to chill with some go-go entertainment, but my battery was low and there were no outlets. I know not all flights can have these luxuries, but if the flight is over five hours, I think it should be better equipped."
Pros: "Stewardesses tried to make up for disastrous management mistakes. One customer service rep was helpful when Kiosk refused to give me boarding pass or seat assignment or pay for baggage check--ALL USING MY AMERICAN AIRLINES ADVANTAGE MASTERCARD!"
Cons: "Change of airports from EWR-Oak to JFK/SFO after I had printed boarding passes. Got call from AA but when I picked up, no one was on the line. Equipment prob, they said. I think it was two half full planes and they screwed the EWR passengers. Manhattan was in gridlock because of UN session. I discovered change when I arrived to check luggage curbside at EWR. 3 hours of stop and go traffic to get there. See other box re kiosk problems. Boarding pass didn't have my TSA FTN so had to go back. Could not check luggage curbside. Got seat in last row when I noticed boarding pass had no seat assignment. They lost my luggage at SFO. There's more, but..."
Cons: "Me cambiaron de asiento arbitrariamente, yo hice check in 24 horas antes para escoger los asientos que me acomodaban a mí y mi acompañante de 12 años ( los primeros) y resulta que por un cambio de avión me dieron los últimos al lado del baño. Lo que fue horrible, el olor, los pasajeros haciendo fila al lado de mi asiento todo el tiempo, sin poder descansar o estar tranquila. Comprendo que pueden haber descompuestos en el avión y cambiarlo por otro pero al menos al re asignar asientos deberían ver los lugares iniciales que tenía cada uno y no dejar a quienes habían solicitado con anticipación los primeros en el último, literalmente en los últimos puestos. Además la comida es bastante mala."
Pros: "Movies were available to watch."
Cons: "3 hour delay...and no voucher for the delay"
Pros: "I like the entertainment."
Cons: "Food and distribution of the food. Unfortunately on my flight the flight attendant was so busy that forgot to come back for the water/coffee drinks."
Pros: "Ok entertainment. "Bar" setup in the middle galley (water and juice) was nice."
Cons: "The seats are so very narrow that having extra legroom doesn't really matter - only a child or a very, very thin person will find these seats anywhere near adequate. Food (which went flying or falling into my lap as I tried to eat without elbowing my neighbor) was laughably bad, even the crew said they were embarrassed to be serving it. On that note, the crew did not seem happy with the airline, and agreed that economy on the 788 is one of the worst cabins they fly. Entertainment options were good, but when the person in front of you reclines, so does the screen, so if you want to stay more upright you can't really see the screen well. By far one of the worst economy experiences I have ever had. I will go out of my way to chose alternate routes in the future, even going via MIA to avoid the 788."
Pros: "The flight was not only on time, but a little early!! The flight crew were fantastic & the plane looked new. Everything went according to plan which rarely happens these days!!!"
Cons: "The gate attendant was a little snarky; shirt with an older passenger. The snacks were just okay; almonds would be good, or kind bars."
Pros: "Comfortable seating, good service, wide variety of entertainment options."
Cons: "I’m vegetarian and the food was horrendous and extremely limited."
Cons: "The flight was an hour and a half late getting to Cincinnati due to weather in Houston. We did make up some time in the air, however, when we got to Newark, we waited over 20 minutes to be towed to the gate! This level of service is simply unacceptable."
Pros: "Movies and drinks"
Cons: "More frequent service"
Pros: "Everyone was friendly and cooperative from ticket counter to flight attendants"
Cons: "Nothing at this time"
Pros: "Alyessa went over & above to make us feel welcome & appreciated"
Cons: "Limited snacks"
Pros: "staff was fine"
Cons: "Loaded us on the plane and kept us on the small cramped plane for 90 minutes before leaving. Just stuck sitting there"
Pros: "We missed our connecting flight any had to spend the night in Washington at our expense."
Pros: "They put us in First Class which was a wonderful treat"
Cons: "The pretzels were awful"
Pros: "Nothing. It was extremely stressful dealing with the cancellation."
Pros: "Politeness of the crew, not cramped"
Pros: "Flight was on time."
Cons: "Long flights should have something edible."
Cons: "No seat assigned"
Pros: "That the flight was a bit shorter than it was suppose to be."
Cons: "A bit uncomfortable, but no more than any other flight"
Pros: "Exit row seat. 18A"
Cons: "No tv, not loving the waffle cookie."
Pros: "Easy check in and boarding. Nice airports"
Cons: "small.seats. poor snacks"
Pros: "On time"
Cons: "Layover in Newark was too long and Newark is not a good airport for layover"
Cons: "The Wi-Fi didn't work when I tried it on my computer."
Cons: "This flight seems to be frequently delayed waiting on the inbound aircraft from SFO to CVG"
Cons: "Almost didn't get to flight. Service desk had one person checking in bags. No communication with anyone in line and they had no help. Very poor service. Only was I made it was risking taking bag on flight."
Pros: "Access to entertainment online with the app was good. Good customer service. Nice memorable suit case tag gifts for the inaugural flight. Friendly staff."
Cons: "While boarding the plane, another passenger was sitting in our seat. When I asked to see her ticket she explained she didn't have a ticket and didn't need one? I'm a flight attendant!!! Very rudely. The attitude in some of the flight attendants is wrong !!! You work in customer service help find solutions don't create problems."
Pros: "Very comfortable and enjoyable good vibe not to loud"
Cons: "There wasn't anything I didn't like it was my first flight ever and it was good"
Pros: "All was good. Crew was nice to everyone."
Cons: "Two large people had carry on bags that did fit in the overhead. They kept trying different areas and delaying boarding for other passagers."
Pros: "Your crew was sympathetic to the dry air and happily provided extra water when I asked"
Cons: "Fellow next to me was having a hard time with the credit card use for direct tv."
Pros: "Efficient, smooth boarding, on-time push and take off, good skill on a crosswind landing."
Cons: "Being packed into a CRJ-700 with 50 of my closest friends I never knew. Snacks are ok but nothing exciting. No elbow room (I'm not obese)"
Pros: "Plane took off and landed in one piece on time - funny how we all accept that is all that matters"
Cons: "I am a connection in Chicago from A to C concourse- too far. I came to fly not walk. Then we loaded from the front to the back - crazy. Service was slow cos too few crew. Airlines completely "dis" their customers"
Pros: "The crew on the plane were nice."
Cons: "You cancelled my flight when I was in chicago to cincinnati United did not offer me anything no hotel, money back nothing and I had to be somewhere very important I didn't have my thing because it was in my suitcase which i didn't get till sunday. Ended up renting a car and driving the rest of the way. Never offer anything to help me. Then United messed up my plane ticket on my way back home almost miss my flight."
Pros: "Getting from A to B safely. Some of the crew were extremely helpful and sweet."
Pros: "My flights were on time and I didn't die."
Cons: "United Airlines doesn't have power outlets in their economy seats."
Pros: "The crew was wonderful."
Cons: "The temperature on the plane was so cold that ice was falling on passengers throughout the flight from the vents. I chose coffee for my in-flight beverage to warm up, but the flight attendants did not have lids available to offer. As you can imagine, that didn't end well on a turbulent flight."
Pros: "Nice aircraft"
Cons: "Late out of ORD"
Pros: "The email updates on flight gates."
Pros: "Everything went like clockwork, the announcements, the boarding, the take off, the landing and the on time arrival. This trip was an example of how things should go."
Pros: "Comfortable and on time other than rain delays"
Cons: "Missed connecting flight and had difficulty getting help to reschedule b missed flight due to retouting to Austin"
Pros: "Great friendly crew, you can tell they love their jobs"
Cons: "Liked everything"
Cons: "Flight was delayed 2 1/2 hours, transferred carriers and still don't have my bag"
Cons: "The flight was delayed so that I would miss my connecting flight so they change me to a different flight which was been cancelled and I had to get a different flight to Detroit where I landed as far from my departing gate as you could possibly make it with 20 minutes to get there"
Cons: "Waiting In the airport 6hr waiting on a flight that takes and hour"
Pros: "We finally got to Chicago.... In one piece!"
Cons: "The delay, the plane changed so the seat assignments changed but we were not given new boarding passes, A MESS!"
Pros: "on time, clean plane, efficient crew."
Pros: "The smooth ride"
Cons: "Could not cross my legs Not enough room for food and diabetes kit Flight information would not load"
Pros: "The crew was wonderful"
Cons: "Like any flight, the lack of choice in included snacks."
Cons: "The snack food was the worst I've ever had on any flight. It was some kind of Asian-style snack and I almost gagged. Never had a snack on a plane I couldn't eat until now."
Cons: "Flight delayed so booked on another flight. Get to layover and was told that United tried but couldn't book the second leg of the flight after all. Before we left our original destination, they assured us all the arrangements had been made. Lying to customers doesn't look good for businesses."
Pros: "On time departure of flight"
Cons: "Seats seem to be getting smaller. Flight attendants movement is greatly reduced. It seemed that his behind every time I looked up. Not good!"
Pros: "Price and comfortable new plane"
Cons: "Male stewardess was very unpleasant/unprofessional No food or snack or water offered to my son or I"
Pros: "The flight was fine nothing to rave about or complain about."
Cons: "The cargo door did jam on the return flight so we had to wait at least 30 minutes to get our bags. Not sure if someone didn't do what they were supposed to do when securing luggage. It took maintenance some time and several calls before they came to assist."
Pros: "There is absolutely nothing that I liked about this experience!"
Cons: "They had to reroute my flight four times! Then when they finally gave me a final flight I didn't get the premier seating that I paid for! Even if it's the only flight available the next time I fly I will not book with United!"
Pros: "I liked that United got me a flight on Delta. A delay on my United flight would have taken off after my connecting flight took off from Chicago to Hartford."
Cons: "I did not get a text message or a phone call that my flight had a long delay."
Airlines flying from Cincinnati to Santiago have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights