No food or drinks. No meal meal voucher despite delays of over three hours. Stuck waiting on tarmac after landing tben having to take ahuttle buses to terminal buses that idled endlessly with doors open in freezing weather as we stood and waited and waited even as the bus was full.
Good communication about updated flight times. That the airline held connection in Iceland to JFK. Very nice & efficient flight crew.
Every 30 minutes flight time pushed back.
Not much to like on this leg of my flight
Was over an hour late to board and depart. Missed connection in Seattle, was then given printed paperwork for new flight which would not get us through security and then had to go back to main desk, almost missing connecting flight for the 2nd time. Little to no communication as to why we were delayed. Very little help from flight crew as to what our options were since connection was missed etc.
Icelandair has an original lifestyle intro video and safety video. Made me want to experience Iceland. Airport in Iceland was amazing.
Didn’t communicate well with us when airplane was late or make any announcements about boarding. No luggage allowance. Cost was INSANE to check a bag...$95 USD one way and $86 EURO return. The most outrageous prices we have ever come across! Food was not provided for free on our oversees flight. You had to pay again, an outrageous price for a small meal. Overheard crew members talking about others on board and drop the f bomb. Not very professional.
|Flights Arrive in||Brussels|
|Flights Depart from||Cleveland Hopkins Intl|
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