Almost everything. Only the food was lacking. I like their new planes. The outlet at the seat in coach. The magazine options at the seat as well. I did not look at the entertainment so I will not rate that. The crew was professional.
Just the food options. Ginger snaps was what was served for food and a beverage. I suppose this is what obtains on most airlines these days but can't I hope for something more like maybe a sandwich? AA has the opportunity to set themselves apart in this area.
A great flight
No real food to eat
much room. great entertainment. great crew
My Mom was very grateful for the friendly assistance as she is wheelchair bound and was flying aline. Excellent service!!
Great flight, lots of attention by crew. Arrived early!
Hospitality of the crew.
My luggage that was to be loaded in the cargo area of the plane never was put on the plane. No clothes, no shoes, no medications, no gps radio equiptment, and no special fishing equiptment, (as I was on a sportfishing vacation). Really, Really dissappointed.
Last row seats don't recline. Unfortunate while on a red eye flight. There is no entertainment. Flight attendants could learn to juggle or do some magic tricks. Tell jokes maybe?
They lost our luggage and can’t find it
I was told repeatedly I was in the wrong seat and told to show my boarding pass because I did not appear to the stewardess to belong in first class. No other passenger in first class was treated this way. It was rude and embarrassing, and frankly very unprofessional.
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