Didn't like sitting on the waiting pad for 30 minutes right after departing the gate. If you're going to do that, just don't board so people can still get up and walk around in the terminal. My luggage was damaged by the baggage handlers.
Absolutely no communication on why there's a delay and multiple flight time reschedules. I would have canceled the flight and drove back home if I known it was going to be rescheduled 3 or 4 times.
Good flight. Connector flight was delayed so made a short turnaround in Atlanta which was stressful. Otherwise, great crew, Staff in ATL was very informative about the delay and ensured people their connections were fine. Notified the ones that were not. Great communication.
Seat was extremely hard which made even a short 1 hour 20 minute flight fairly uncomfortable.
Only water, tea or coffee served midflight, even to comfort seating. Man next to me needed two seats and took up a portion of my seat and Delta did nothing.
was sitting in the jet bridge for 10 minutes in -20 degree weather waiting for my bag
Outdated equipment in disrepair, wifi inoperable. Broken seats, taped air vents, generally poor condition, the 717 showed its age and lack of upkeep.
Delta made it easy, comfortable and timely. The crew was fantastic.
I like for how they process during check in. It was very smoothly.
Zero updates from the pilots for 30 minutes in the tarmac
Flight was delayed 14 hours due to DC air show and weather. Missed connection to MUC.
The entertainment options on the seat back video boards were nice.
There was no WiFi available, there were mechanical problems with the plane and we landed at C 124, then the gate was switched to A 26, then all the way back to C126! For a 75 yo woman traveling alone, this was a difficult journey, indeed!
Teeny tiny bathrooms, crew was not realistic about when we'd arrive.
Very bad! They kept delaying my flight and wouldn’t do anything about it
IAD with the archaic people movers is just a place to be avoided.
Cabin was pitch black, even during meal service. The reading lights for seat 2E/F did not work, and seat 2E did not recline.
The flight from Cleveland to Newark was great. The connecting flight wasn’t so good.
Flight was not comfortable and crew was rude and not wanted to help, i would never choose united if there is alternate options . not cooperative with baby
Seat comfort is still an issue. Seats way too hard or lacking lumbar support. Entertainment system has lots of nice features like “Don’t wake me for meals”. The Bluetooth headphone pairing works well if you know how to make your pods available for pairing. While this trip I didn’t find any of the many many movies that interesting, there is plenty in there for all tastes. Crew were excellent. Captain was good about telling us how limg seat belt sign would be on while going around a storm system. Wi-Fi was quite good for only $8 bucks for mileage plus members. Be sure to load a credit card into your United app to pay for food or drinks.
Food was mediocre, but as expected in economy class on an airline. Wrap was ice cold , my son’s served by a steward on the next aisle was warm . As expected, but at least heat the food up a bit. No frills, but it’s economy. Excellent free WiFi was a bonus
I flew Aer Lingus Business class for the first time. Having flown economy a few times, I was familiar with the airline, and happy enough with economy. I’ve certainly been in nicer economy airlines before, but Aer Lingus is usually very reasonable, and I find the staff to be kind and have an Irish sense of humor and accommodation. The business experience was good, in that you got superior service to the back, lay down seats, better food and drinks, and more attentive service. However, the plane was a bit older, the WiFi was slow(not Starlink) and the pods were too close to one another for privacy, or function. When the Oder lady to the left of me fell asleep(fully reclined) there was no way for me to escape without having to wake her and put her seat all the way up. That lead to me being stuck with luggage I couldn’t put away in a cramped(for business) space, and no way to use the restroom for almost the whole 8 1/2 hour trip. I ended up trying to sleep with a large backpack blocking my feet. The food was good for plane food, but not great. The drinks were great, shame I couldn’t have had more, but I’d have peed myself. I love a window, but next time maybe an isle seat. Overall, the experience was good, not great, but an expensive good experience during which I got zero sleep. I’d do it again, but it’d have to be a deal.
I am very disappointed in that KAYAK sold me this flight as a business class it was not a business class. It was a regular economy class ticket. This was not Art Linus mistake. It was kayaks.
Customer service was excellent! The app was terrible, tried several times to check in without success! But the young lady that checked us in was absolutely terrific and helpful.
I liked the front row seats. A lot of leg room. The check-in window needs to be longer
The flight from Cincinnati to Philadelphia was satisfactory and uneventful.
Horrible. I had to wait in Dublin for 4 hours for the next connecting flight which took my to London and than i had to wait 3 hours for the flight to Dusseldorf
Was not aware that Aer Lingus was like the cut-rate services in the states, with no food or beverage (other then 3.50 Euro coffee) and no screens for entertainment. Was a great flight, but not much in the way of services.
I didn’t realize Aer Lingus was a “nickel and dime” kind of airline where you had to separately buy all the amenities you wanted. The push to purchase duty-free beauty products was off-putting. And our row had the least amount of leg room I’ve ever dealt with on a flight.
Boarding was so quick, flight was ahead of time which is great and the pilot spoke clearly and was letting people know everything, amazing, love travelling with you 😊
Very efficient and excellent service. Nice amenities and beautiful plane. Elevated meals. Boarding could have been more organized. We missed our connecting flight due to EU entry but Lufthansa was extremely quick to rebook us.
Aircraft had fairly roomy seats on economy. Food was good (beef dinner).
Broken seat did not recline fully, broken footrest, no air vents, no electricity for charging devices, outlets for headphones or isb did not work. Rude crew. Horrible experience. Would never fly Lufthansa again
The Discover flight from TPA to FRA was exceptionally unprofessional and incompetent in organization. First the entertainment system was completely nonfunctional for the entire plane and no competent IT support to fix. Than they could not serve any coffee or tea because they ran out of water - reflecting the exceptionally incompetent management at Discovery and most embarrassing for Lufthansa and a German airline, more like a third world country. The food was mediocre at best and minimalistic for Discover, particularly with the much higher standards at Lufthansa.
Lufthansa's Miami International counter folks are very strict on carry-on weight. Can't be greater than 8 kg otherwise they force you to check it for a fee. Bags came out at baggage claim as soon as we arrived to that location (it is a far walk from arrival gate to bag pickup). We do travel with Lufthansa domestically and enjoy every trip.
It started well but flight was cancelled and they created a nightmare rebooking. It is two days later and we still haven’t reached our destination. I am in Amsterdam waiting on transfer desk to open (later than other airlines) to hopefully get a boarding pass. Once that problem is solved we will just pray this flight isn’t cancelled too.
The flight was cancelled, so why are you asking me how the flight was?
It was a short flight, everything was good with it.
Boarding was haphazard after people with small children or walking difficulties
Hands down the worst travel experience period. Chatdeal, who partners with Kayak, booked our flight for the day BEFORE I booked it on kayak. All of our travel information in Kayak and on the Kayak app showed we'd be leaving on Oct 7th, however Chatdeal made all our travel plans starting on the 6th. I am not flighting with Chatdeal to get a refund as our entire trip which I've been planning for since March of this year has been ruined. This trip was intended for my husband and I to finally meet my in law's in India for this first time and his first time seeing his family since COVID started. DO NOT BOOK ANY FLIGHT WHERE CHATDEAL IS THE AGENT! This company has ruined a year's worth of planning and is trying to say I it's our fault and not theirs.
