Find cheap flights from Germany to Cleveland

Find cheap flights from Germany to Cleveland

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Round-trip
Economy
Washington (WAS)
Cleveland Hopkins Intl
Sun 12/5
Sun 12/12
Any month
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Good to know

Low season

February

High season

December

Average price round-trip

$920

Good deal round-trip

$548

Good deal one-way

$459
Best time to beat the crowds with an average 4% drop in price.
Most popular time to fly with an average 11% increase in price.
(avg. price over the last 2 weeks)
or less
or less

Top tips for finding cheap flights to Cleveland

  • Looking for cheap airfare to Cleveland? 25% of our users found tickets to Cleveland for the following prices or less: From Duesseldorf Intl $645 one-way - $645 round-trip, from Frankfurt am Main $580 one-way - $709 round-trip, from Stuttgart $764 round-trip
  • Book at least 1 week before departure in order to get a below-average price.
  • High season is considered to be June, July and August. The cheapest month to fly to Cleveland is January.
  • Enter your preferred departure airport and travel dates into the search form above to unlock the latest Cleveland flight deals.

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Top 5 airlines serving Germany to Cleveland Hopkins Intl

Scores according to KAYAK customer reviews

7.9
Delta
Overall score based on 30,139 reviews
8.1
Boarding
7.8
Comfort
8.5
Crew
7.8
Entertainment
7.5
Food
Airline reviews

Pros: "Snacks and entertainment were great and the flight was timely"
Cons: "Everything was great"

Cons: "Delayed for hours on runway"

Cons: "Wouldn't let us on the flight when there was plenty of time to get there. Manager was arrogant and slow - didn't care. Poor policies at that airport."

Cons: "Old plane with no video screens or room. Boo!"

Pros: "I appreciate the choice of snacks."
Cons: "The coffee served on the flight was lukewarm."

Pros: "Flight was cancelled - we were moved to an Alaska Air flight. That is why all of the NAs. What was good is that the moved us to another flight in a timely manner. Also, the gate attendant kept everyone informed of what was happening."

Pros: "Easy, fast, simple. Not crowded."
Cons: "Nothing!"

Cons: "No milk available."

Pros: "Awesome crew!"

Pros: "I arrived safely at my destination."
Cons: "I ordered two seats to accommodate my rate. I was moved after I checked in to another seat without notice. It was embarrassing to move after I was seated early and arrive at a set that I didn't fit in."

Pros: "Everything. Always an excellent and professional experience."
Cons: "Nothing"

Cons: "I had no idea there was a gate change in Atlanta but I’m sure that’s out of your control."

Cons: "Connecting flight to as delayed. And my dad was not able to get on the plane."

Pros: "Everything but the plane The crew and gate staff were well trained and professional. Very impressive the way they smoothly guided us into and out of the plane. Especially their handling of a few snafus. Well done!"
Cons: "The plane was older and not as nice as the one from ROA to ATL. That said it was still better than the puddle jumper jets used by United and US Air."

Pros: "Very bad crew. Seats very uncomfortable"
Cons: "Crew could have been better"

Pros: "Super comfortable seats. Lots of movie options."
Cons: "Food was not very good"

Pros: "Crew was great, flight was smooth considering the weather"
Cons: "1/2 hour delay"

Pros: "I’m always pleased with our delta flights to and from Atlanta. Our flight was on time, the comfort plus seats are comfy enough, and the flights are quick and easy."
Cons: "Everything was great on our flight."

Pros: "The plane and flight was fine, as was the crew on board. The crew within the Salt Lake airport could have been better. Not sure if it was the gentlemans first time but overall he and the woman working the boarding were very slow and could have been more efficient. We boarded late (may be out of their control) but when we started boarding there was too much wasted time between calling up the military/people with longer boarding needs/wheelchairs etc. They waited until they were completely boarded and settled prior to calling the next group then spent time fiddling with the sign that splits the boarding lanes etc. Just appeared that there was no sense of efficiency. Polite people though."

Pros: "On time"
Cons: "Cramped not much leg room"

Pros: "Everything went smoothly"
Cons: "???"

Pros: "That I got to my destination safely, and my luggage wasn't lost"
Cons: "The seats are so uncomfortable, and trying to sleep on the flight was nearly impossible."

Pros: "Great crew and plane arrived on time."
Cons: "No entertainment and no place to charge devices."

Pros: "I’ve been very pleased with our travel via Delta. The comfort + option is just perfect for my husband and I. Seats are comfy, plenty of leg room, dedicated overhead bins, and wonderful employees."
Cons: "It’s very hard to hear the flight attendants and pilots announcements. There was a loud buzzing that overwhelmed the voices."

Pros: "Although our flight was fully booked. The crewmembers on this flight was professional, friendly and efficient. We boarded quickly and took off on time. We even arrived ahead of schedule. Each passenger was given free headphones and complimentary beverages and snacks. I love Delta they are a cut above the rest. They are constantly striving to put the customers needs and wants top priority"
Cons: "Tight seats need more legroom"

Cons: "Took 20 min on the run way before deplaning at the gate. Luggage took 15 minutes to come. No entertainment."

Cons: "My daughter was booked on this itinerary and was finishing her last leg of journey. Complete ticket was booked thru Delta Airlines. Her flight from Amsterdam to New York today operated by KLM, was delayed by few minutes. And Delta flight from JFK to Cleveland DL4084 was preponed by airlines. Result was my daughter was not allowed to board the aircraft. Worst was yet to come. Your staff at the gate offered her a flight to Cleveland for next day at 3:30 pm??? Means around 24 hours later. Is this how you behave with a girl of 19 years, asking her to stay at the airport. She was refused Hotel and Lounge stay by your team!!! Is this what you call customer services??? Obscene services is what I would like to term it as!!! My daughter asked them to give this is writing, which was refused to her. Why are your people scared to put it in writing if everything that you are doing is right by the Law??? I was left with no other option but to book her on American Airlines flight today departing at 9 pm to ensure that little girl doesn’t have to spend close to 24 hours at airport by paying $423. Who is going to bear the loss of money and mental torture that your team has given to me and my daughter???? I shall be awaiting your response as to what do you have to say to this pathetic attitude of your team. Rajesh Mendiratta Sent from my iPhone Rajesh"

Pros: "Boarding was quick and professional. The crew were professional and friendly."
Cons: "No entertainment system. The cabin was cramped and the food/snake was forgettable."

Pros: "No waits, front desk personnel were helpful about baggage accommodations. Clear communications."
Cons: "No issues."

Cons: "The child behind me kicking my seat"

Pros: "Going by and come Ming back Atlanta check in desk was the rudest Laziest most disrespectful emoyees I have ever came across . Check in person played on her phone and didn’t even look at you when asking what seat was I assigned . Going from Atlanta to Fort Lauderdale the check in person was so rude there where 5 people askI’m her what’s her problem . The crew the flight was excellent but the Atlanta check in desk really dropped the ball 2 times . If I was the manger I would fire the whole staff and If I was above the manager I would fire them as well as I’m. Sure this is not an isolated occasion."

Pros: "Got to destination safely and on time"
Cons: "Rude flight attendant, tight seats"

Pros: "I liked getting home"
Cons: "I didn’t like the delays without warning or any benefits at the end."

Pros: "The flight was barely half full so we were able to spread out and I was able to enjoy an exit row seat with no neighbors."
Cons: "The seats are still narrow even in comfort class and I’m 5’11” 175lbs so by no means overweight."

Pros: "Be nice if the first plane had worked. Almost one hour late leaving ATL."

Pros: "Nothing really."
Cons: "Boarding process was horribly handled. Food was inadequate. Stewardess was saccharine. Bathroom door didn’t shut completely. I was told this wasn’t an international flight and therefore no free alcohol. Aero Mexico flight to Mexico City had much better food, free alcohol and more attentive service personnel. Also delays because of equipment problems."

Pros: "Left early and arrived early."
Cons: "Smallest bathroom on a plane I've ever seen. Could barely sit down without my knees banging into door or wall."

Pros: "Tons of free entertainment on the screen in front of your seat! Movies, games, and details on your flight, all available on your touch screen. USB charging is also available."
Cons: "No one told us they wanted everyone with a roller carry-on to.check their bags. An attendant told my sister that her bag needed to be checked. We did not receive this notification until we were at the gate, boarding."

Pros: "Pilot and crew were extremely friendly, though it annoyed me how I was seated in the rear when I only had 20 minutes to get to my connecting flight."
Cons: "The coffee tasted altogether horrid--only saving grace was the Biscoff, but even that had its limits."

Cons: "Again, not enough leg room. Also, our luggage did not make the connecting flight and we didn't get our bags unit the next morniing - late."

Pros: "In flight entertainment was great, lots of snack options."
Cons: "A lot of confusion between ground crew and plane crew. They insisted on prepping the plane for food service even though we had waited for several hours due to mechanical issues and weather delays. It was 3am folks and the last flight leg was 45 min... we all just wanted to get to our destination. It took 50 minutes to prep that plane... there were infants crying and people were miserable and exhausted. The only word that comes to mind is dehumanizing."

Pros: "The gate agents in New Bern were amazing at helping me find a seat that was next to an empty seat. I checked with the gate agent early and asked if she could accommodate my request (I'm a big girl, and any extra space on a plane is greatly appreciated!). Overall, I was very happy that they were very willing to help make my flight as enjoyable as possible."
Cons: "Nothing. Everything was great."

Cons: "Long delay"

Pros: "Gate agents kept us very informed and provided snacks."
Cons: "2-hour long delay"

Cons: "The WORST experience of my life. My flight was delayed 12 hours overnight due to "weather" and since it was reportedly because of uncontrollable weather delta didn't have to do anything for me so I slept in the JFK airport overnight, they wouldn't even give a $59 pass to their sky miles club for the afternoon. It felt like an easy excuse so they wouldn't have to do anything since there were other airlines still flying out of JFK and to go CLE before my rescheduled flight which makes me believe it wasn't all weather. Since the flight was delayed 12 hours instead of being cancelled they wouldn't let me switch to a different airline either. Then, in the morning when it was rescheduled to it was again delayed because they first couldn't find a captain and then couldn't find a fort mate. We finally took off and arrived in Cleveland only to wait another 30 minutes for a gate and a ground crew that they couldn't find. I will never fly delta again."

Pros: "On Time"
Cons: "Seating in ecomony class is very tight, restricting, and uncomfortable."

Pros: "No compensation"

Pros: "The flight attendants made the safety briefing extremely lively and personal, a wonderful break from the normal tedious process. The rest of the flight was quiet, uneventful, and pleasant in part due to their good nature. I cannot have gluten or soy, and I was brought a complimentary bag of potato chips that were gluten free - the one and only time this has happened! I hope to fly with this crew again someday."

Cons: "Our backs and bottoms were in constant pain on the three hour flight. This was in the premium coach seats. Coach seats must have been unbearable. As usual, major airlines are making the general experience as miserable as possible in order to sell premium seats and services that used to be standard."

"You need to improve your food quality"

"You made me miss this flight, you are stranding us in Houston, 4 1/2 hours from Dallas."

Cons: "Thanx ;)"

Pros: "The crew and the seat !"
Cons: "The food because of coronavirus the service was scaled back"

Pros: "Excellent service . Good customer service"

Pros: "Seats were super comfortable!"

Pros: "Crew was fantastic!"
Cons: "I wish they would use newer planes on this long route but other than that everything was excellent!"

Cons: "Hi the flight from New York to Istanbul was deleted four 4 hours . from Istanbul to Madina it was ok but I didn't may bagages yet."

Pros: "Crew was very professional and helpful."
Cons: "Transit process at Istanbul airport was not very smooth. Ground staff could have been more helpful."

Pros: "Entertainment and food are always reliably good on Turkish."
Cons: "Ground crew was very poor at communication, no one warned us we would need a visa; we spent hours and hours queuing for what could have been sorted out in advance. Communication was terrible. The flight was delayed due to Pakistan closing air space. Turkish rescheduled but no real help in Istanbul."

Cons: "Vegetarian meals"

Pros: "My worst journey."

Pros: "Amazing crew, confortable seats, great complimentary internet service"
Cons: "Food was not up to standards, the inflight entertainment does not offer enough film or TV shows, enough variety or latest films"

Pros: "Smooth service"
Cons: "The dessert. Change it from always service mousse"

Pros: "The cabin crews on Turkish work very hard. The food is well prepared ,"
Cons: "Nil"

Pros: "Courteous service, onetime arrival,"

Pros: "Lousy airport (not technically airlines fault)"

Pros: "The entertainment, the food, the free wine."
Cons: "The small space of the economy seating area. It was very crowded and the staff wasn’t too keen on taking plates from passengers after they’ve eaten so often we were stuck with our trays and couldn’t get up or move. Boarding was a pain from Istanbul. The security check was chaotic and I wish they had a more sanitary way of checking everyone’s bags instead of using the same pair of gloves to search every passenger’s bag and do a body check."

Pros: "Entertainment"
Cons: "A bit disorganized in the beginning, but much better later on"

Pros: "Everything"
Cons: "Would highly recommend"

Cons: "I have a flight that i booked to istanbul for my self and my fiance over 1000 and was not refunded anything when it was not my fault rhat i could not go to istanbul.on holiday with fiance meeting me there ..visa were stopped because of politics and turkish airlines and Yamaha .com would not refund my money terrible way ro steal off people"

Pros: "Flight delayed by 2 hours. Very little leg room. NO vegan food available. Baggage lost. Abysmal customer service."
Cons: "Will never fly Turkish airlines again"

Pros: "Timely departure and arrival. Excellent landing. Helpful crew."

Cons: "Turkish Canelled my flight"

Pros: "After your bags are delayed 3 days, it's hard to like anything about an airline."
Cons: "Tracking my luggage was a nightmare. No one had any idea where it was for 3 days. When my bag finally arrived, the exterior was severely damaged. Also, the fight crew is rude and unfriendly. If I can help it, I will never fly Turkish Airlines again."

Pros: "I really liked the whole experience and would only highly recommend Turkish airlines"

Pros: "Food, no delays, entertainment, price"

Pros: "Food and entertainment were excellent!"
Cons: "I almost got bumped off my flight because I didn't check in online. It was very stressful"

Pros: "Boarding"
Cons: "The food was rubbish. I ordered Hindu veg meal. The food was just plain and there was no glavors at all."

Pros: "As usually, the crew, good, entertainment, and comfort were all marvelous."
Cons: "The boarding process was slower than normal though it seemed out of control of the Turkish Airlines staff."

Pros: "Thoughtful and attetive staff."
Cons: "No USB in economy."

Pros: "The food is imazing"
Cons: "40mins rotar"

Pros: "Crew members were nice People were good at check in as well"
Cons: "It was ok but room to improve everywhere It's matter of process where it may help to choose international standards rather than follow ones preferences"

Pros: "Entertainment was good."
Cons: "Crew could be nicer and smile more often to the passenger."

Pros: "Lots of crew members Pay attention Food was good"
Cons: "The boarding was chaotic"

Pros: "Courteous"
Cons: "Nice people"

Pros: "Our 11.5 hour flight took 16 hours due to weather in Chicago. We were forced to land in Detroit for over 2 hours. The crew smiled while they answered questions and dealt with some very difficult passengers. The food was Turkish, but very tasty and in large portions. The entertainment included several movies that had just recently been released to DVD. Overall it was great service."
Cons: "The communication was not what it should have been. While in Detroit, we were often left for extended periods of time with no update or information as to when we would be able to complete our flight. I realize they were at the mercy of O'Hare, but they should have made some announcement every 15 minutes or so just to "keep us posted" if nothing else. Also, there was quite a bit of confusion for passengers whose final destination was Detroit. I had to explain to the Flight Attendant that they needed to explain to the passengers why they couldn't deplane there. She phoned the pilot and he provided an appropriate explanation. This really my only complaint."

Pros: "Foods and Services of Flight attendants ar so good.. The best flight service compare with the US flights."

Cons: "Service is horrible. Airline staff is rude. Airport staff in turkey is eually bad. Avoid this airline and country at all costs."

Pros: "great good/service and very comfortable flight."

Cons: "The worst customer service ever. Turkish airlines changes 6 hour transit time we purchased to more than 24 hours transit time and they refuse to help us when we try to change the flight to other day. Because of that we are forced to stay in terminal for morethan a day with out any hotel arrangment. I wouldn't recommend their service to any one. So sad"

Cons: "TV did not work. Crew said there are a lot of broken TVs and there is nothing they can do."

Pros: "Lending was excellent"

Pros: "A lot of media content"
Cons: "driving to the plain by bus"

Pros: "The steward was very nice. He let me store my special salad and pudding."

Pros: "US government sends out travel advisories in timely fashion"
Cons: "Turkish airlines is overwhelmed with schedule changes. They behave in a manner not respecting the gravity of the situation and the need for people to get home. For example, they rescheduled our flights but did not confirm or ticket our flights. They should use all resources to get us home but won't let us fly on Star Alliance code share flights."

Pros: "Everything"

Pros: "Food was wonderful, technology helped the flight "fly by", and the plane was comfortable."
Cons: "Boarding was different in every city we stopped in - mainly due to other countries' airports and regulations. I believe this was not a problem due to the airline, but boarding groups weren't always adhered to."

Pros: "Economy class seats were comfortable and had more recline than most airlines."
Cons: "I didn't understand why it took us so long to board and take off. The weather was fine; no explanation was offered for our 90-minute delay in takeoff. This delay caused me and many others to miss connections in Istanbul. Also, the transfer process in Istanbul was very confusing; I was given wrong directions and waited twice in the wrong place before I found the right line to wait in."

Pros: "The Air hostess are aware of what they are doing, they can manage extra requests from different people."
Cons: "The workers at the boarding they don't have good language to new people they think every one should know every thing about Turkish schedule and other information, It is a little bit strange to have no where to sit at Instambul Airport while having wheel chairs for sick people after bringing them at the waiting place where do you think they will be sitting."

"Will never use Chicago as a connector again"

"Well I guess more flexibility from terminal to terminal and close to the gates. Thanks"

Pros: "Vegetarian option of the food. Constant hydration"
Cons: "WiFi"

Cons: "Severe turbulence and many of the Egyptian passengers didn't understand the announcements and were getting up"

Pros: "Business class upgrade"
Cons: "Sitting in window next time"

Pros: "Same as other answe"
Cons: "Same"

Pros: "Entertainment monitors were in good shape and responsive. Selection was not bad."

Pros: "Good flight in a nice A380, I’m in the top floor on premium economy."
Cons: "Crew is not smiling a bit and slow service even if she serve only 32 of us in our section. Flight is not really smooth and shake a lot."

Cons: "My flt from DEN was delayed so I missed my connection - it didn't happen."

Cons: "Airline lost my bag. Not happy at all. Lufthansa is a let down. I’m an beside myself and there are meds in my bag that are needed."

Pros: "To not have 3 hours delay or at least be notified ahead of time"

Pros: "Crew was good, not amazing but Food was a disaster. I can't believe an airline of Lufthansa's repute has bad food and even mediocre in flight entertainment. Compare that to any asian or middle-east airline, Lufthansa is 20 years behind in terms of it's service?"
Cons: "Lufthansa please don't follow the US-based airlines model of greed and profit. Have some decency and don't tarnish your brand."

Pros: "The crew was alright but there was very little leg space in the economy cabin"

Pros: "Great staff and food"

Pros: "The crew was polite and did their best"
Cons: "Connection time was way too tight, Plane was overcrowded, food was abysmal, bathrooms filthy, seats are designed to be as uncomfortable as possible, missing and broken parts, tiny pitch, not usable for work, no place for personal device, freezing cold cabin. Worst transatlantic coach experience I’ve had in years, including budget airlines."

Pros: "Food and service were phenomenal, and the seats were very comfortable."
Cons: "Gate agents were joking and laughing during pre-board, and the entire plane attempted to board at once."

Pros: "Very friendly and professional crew"
Cons: "Outdated entertainment system on the plane"

Pros: "The flight was smooth. The timing of the flight arrival and immigration was perfect. More than enough time to clear that process. The airline crew on board was professional and pleasaht"
Cons: "The seating was very close. Not enough room to sleep comfortably."

Cons: "I was put on stand by because the flight was overbooked even though my reservations were confirmed by you, why?"

Pros: "airplane comfortable"
Cons: "luggages were split and still lost can not find at the mean time"

Pros: "We were greeted by cookies upon entering the flight. I liked this experience. for a 45min flight everything else was as expected."
Cons: "having to climb up 6 stories with carry on luggage isn't fun. Some elderly people were struggling, caused everyone to slow down. I'd have taken the elevator if I had known we had to walk all the way up. Regardless, my expectation of German airports and German engineering is high, but things we take granted in US like escalators are a luxury in Germany and clear directions are missing... on the oncoming flight we had to wait for a door to be unlocked while everyone was stuck in the aisle way and stairs.."

Pros: "Air Canada is a great airline too"

Pros: "Excellent service and friendly staff!"
Cons: "It was very cold"

Cons: "Crew was great and pleasent!"

Pros: "Treated with kindness and courtesy by ground and cabin staff."

Pros: "Staff were very friendly."

Pros: "The selection of in-flight movies is excellent. That has been my only positive experience"
Cons: "Lufthansa is always late, every single flight I have caught with them has been at least 45 minutes late. Additionally they are very inflexible if you want to make a change to your tickets after purchasing. Boarding the plane is handled very inefficiently and takes much longer than most other airlines. The food is mediocre and the drink cart only comes by every 2 hours or so which is far too infrequent"

Pros: "We had more room with a 2-seat array in the middle of the plane. It was more comfortable than the 3 seat array."

Pros: "Except the 3-4 hours gap of bringing water the flight was quite pleasant"
Cons: "Well-known German punctuality is a myth! We spent 1.5 hours on the plane waiting take off both ways!"

Cons: "Frankfurt Airport is awful! Finding how to go thru immigration and being sent to three different places. Trying to figure out how to get to baggage claim. And the. Sorting out trains into the city. Worse than Charles de Gaul and I thought that was the real rock bottom."

Pros: "It was one of the best flight experiences in my life. Flights on time and suitcases delivered immediately."

Cons: "We had reserved our seats ahead of time but as we were boarding we were told that instead of sitting on row 4, we should seat at a row at the back of the plane. We were not notified ahead of time or or given an option. Flight attendants were refusing to help passengers and were actually rude to people who needed help to find a place for their luggage. Honestly, I didn’t expect this from Lufthansa and am very disappointed."

Pros: "Great customer service!"
Cons: "Sometimes temperature is too warm."

Pros: "Good service."

Pros: "I flew economy. Good plane, ok food, frequent meals, good coffee, free beers and wine,"
Cons: "economy: The chairs were ok but I've had better ones."

Pros: "Leg room and the chairs were great."

Pros: "Top notch in-flight entertainment. Chicken meal was not bad. Friendly crew"
Cons: "These flights in and out of Newark have the tightest leg room I've been on. I feel bad for tall passengers. The boarding gate from Düsseldorf was way too crowded."

Pros: "Just a normal trip"
Cons: "My male neighbor was hanging in my seat :( No normal milk for my coffee - only cream and I don't like cream"

Pros: "People of Lufthansa and the clients who were flying with me."

Pros: "all the flights were on time, the service was wonderfull"

Pros: "N/a"
Cons: "They switched me to a different flight saying I won't make my connection due to high traffic at the BUD airport and they never told me that instead of arriving to JFK, they are flying to Newark airport. Having not known this at all, I had no ride home, super inconvenienced and I was 2 hours plus away from my home in Jersey. Horrible experience"

Pros: "Perfect flight..."

Pros: "Handling crew was great . Seat was comfortable!!! Meal was very good and tasty"

Pros: "Everything but..."
Cons: "Took over an hour to get my bags at SFO after a 12 hour flight...."

Pros: "Twenty minutes early on arrival"
Cons: "Not necessarily a problem for others but very back of plane left no room to recline."

Pros: "Cork test and effociency"
Cons: "No complaints"

Pros: "On time. Great flight attendants and food"
Cons: "Not much space in the seat. The short flight had more legroom"

Cons: "No boarding advantages as a star alliance silver member."

Pros: "Service by crew on board."
Cons: "Delay after boarding flight."

Pros: "Good Flight. Left a little late but arrived a little early. Was surprised to get a cookie and free coffee, tea or water. Have come to expect to pay for even this little bit of refreshment - nice surprise!"
Cons: "Frankfurt Airport - Awfully long walk. We took a bus between the airplane and the airport when arriving and departing from FRA, with a long walk between drop-off and boarding spots. I had to wonder if the walk across the tarmac between the 2 airplanes would have been shorter than the walk in the airport?"

"Never booked this flight"

Pros: "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting."
Cons: "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored."

Cons: "Bigger seats the new ones are way to narrow"

Pros: "Everything perfect and arrive to destination on perfect time."
Cons: "All positive."

Pros: "The crew was very kind"

Pros: "Information sharing by pilots and crew. Economy class leg room is good."
Cons: "All good up to the level"

Cons: "Boarding was crazy. Could not everyone in the gate area."

Pros: "Great crew."
Cons: "Ran out of business class meal. Substituted a Econ class."

Pros: "Food was great, enjoyed watching videos, staff very profession and friendly."
Cons: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."

Pros: "Great airline"

Cons: "The plane is so old..,"

Pros: "economy plus seats were nice, great movie selection, especially international movies"
Cons: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"

Pros: "The crew was pleasant"
Cons: "Baggage checkin & flight boarding was slow & disorganized."

Pros: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."

Pros: "It was all fine"
Cons: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Pros: "Like the overall KLM experience"
Cons: "Food could have had better quality and the stewardess served it all at once versus in the various courses."

Pros: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"

Cons: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Pros: "Everything was good except for the entertainment consul for one of our seats."
Cons: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

Pros: "Crew were great, food, entertainment, seat and everything else was great as well."

Cons: "Larger meals."

Pros: "Crew was in a festive mood, the meal was unexpectedly delicious"
Cons: "Seats ok, but could be more comfy"

Cons: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."

Pros: "We got to Amsterdam on time"
Cons: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

Pros: "Flight duration"
Cons: "Very stingy with the drinks Cramped seats"

Cons: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Cons: "wasn't able to take the flight since I missed it"

Pros: "Crew where awesone and the choice of entertainment was fantastic"
Cons: "Seats way to close together"

Cons: "The movie selection did not seem extremely varied."

Pros: "Nice crew; clean plane; decent dinner"
Cons: "No entertainment system; insufficient knee space"

Pros: "We got a meal for a 1h flight only"
Cons: "No entertainment but normal for this type of flight"

Pros: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Pros: "Excellent very good"
Cons: "Everting so good ex"

Pros: "Boarding was quick, Flight on time....just a regular service and plane"
Cons: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"

Pros: "Friendly staff"
Cons: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."

Pros: "Good flights. Good prices."

Cons: "Amesterdam airport employee was really rude"

Pros: "My bagage broke"
Cons: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

Pros: "was very quick"

Cons: "old plane, tight and uncomfortable"

Cons: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."

Cons: "OLD plane without comfort or entertainment"

Pros: "I really like the spaciousness, the plug ins and general service"
Cons: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."

Pros: "Jet airways flight till mumbai"
Cons: "Poor legspace in Klm flight till Amsterdam"

Pros: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Cons: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"

Cons: "Terrible service in flight and customer service wise .. app functionality was below"

Pros: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
Cons: "The seats in economy were a little too small for a 12 hour flight"

Pros: "Crew was friendly, and the food was better than the usual KLM fare."
Cons: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."

Pros: "The cabin crew were fantastic and funny"
Cons: "Tiny seats"

Pros: "Good flight, we got a nice snack despite it being a short flight, the staff was great."

"It’s a short flight so there is no entertainment The security check is brutal and nothing in food except for tea and coffee for free. Even water was $2/ bottle"

Pros: "Crew was great"
Cons: "Boarding is a zoo. Boarding by row is faster."

Pros: "The flights and food were good. no problems there."
Cons: "There was a baggage strike in Copenhagen. We sat on the tarmac for about an hour awaiting a gate opening. The flight to Chicago took off an hour late and we missed our connecting flight into Columbus. And our bags never arrived in Chicago."

Cons: "frankfurt airport security is a nightmare"

Cons: "Multiple delays. Need to offer back up flights and hold connections for delayed flights."

Pros: "Seating room, food, and service"
Cons: "Nothing"

Pros: "Crew very friendly and helpful."
Cons: "Seat didn’t recline as much as it should be. Maybe cuz we are sitting the last row. Which makes it less comfortable."

Pros: "Nice crew"
Cons: "There was three hour delay Boarding was chaotic and very bad organizedMain course was good, but poor snack Entertainment program very poor"

Pros: "- Good entertainment - Boarding on time"
Cons: "- Airplane food - I know it's not going to be mind-blowing, but the breakfast was salad and a fruit cup which, for a vegetarian meal, is particularly unappetizing"

Cons: "Everything was excellent"

Pros: "Amazing crew"

Cons: "Delayed flight - 2 1/2 hrs. No advance info. Departure gate change after check in. No Info at original gate. Unfriendly staff. No apology. No explanation for delay. Food substandard, even for cheap airlines."

Pros: "The in-flight entertainment options were good."
Cons: "My seat was broken and when I alerted the attendant, in a rude tone, she replied “what do you want me to do?” Not exactly the friendliest experience. It was only compounded by the fact that when we were landing, another attendant insisted I put seat completely upright, and when I told her it had been broken the entire trip, she began forcefully shoving my seat. Not awesome."

Pros: "We rode economy. This was on par with other airlines. Plane was clean, Crew was good. On time. Actually seemed that the seats had a bit more room than the American Airlines planes."
Cons: "Cannot talk to a human. Check in was at a Luftansa kiosk. If an attendant at the Frankfurt airport had not showed us, there was no obvious way to guess how to check a bag or get a boarding pass. So if you do not speak German fluently, ask an attendant as soon as you get to the check in area, and save yourself some walking and time."

Cons: "Flight delayed and we sat on tarmac for 2 hours"

Cons: "Last plan of the day waits for all transit passengers! Never take the last plan out of SAS hubs anywhere if you want to avoid delays..."

Cons: "The flight was more than one hour delayed."

Pros: "Timely & helpful"
Cons: "Nothing"

Cons: "Old screens and poor movies selection, tight leg space, not really offered much to drink."

Pros: "Free coffee in the plane"

Pros: "Convenience, timely procedures, comfortable seats, plenty tea or coffee"
Cons: "No Entertainment, no snacks included, only tea and coffee"

Pros: "Internet not working. Horrible."

Pros: "I'm surprised this is called a budget airline (or am I mistaken?!). Anyway, everything was great. The entertainment options were limited compared to Turkish, Emirates, Lufthansa or Qatar, but enough for a 7 hour flight and then some. Also, I liked that there was a bottle of water on each seat for people to hydrate. Very important, and I haven't seen any other airline do it."
Cons: "Nothing stands out really. I'm likely going to fly them again."

Pros: "Entertainment options"
Cons: "Super hot throughout flight. Had a 9 hour layover and the flight arrived after the gates closed so the only options for 12am-5am were wooden benches in random sketchy areas. Had to wait in line to wait to get in line to finally board the plane The food was two rolls ups three hours apart"

Cons: "Flight delayed so that would not be able to make the SAS flight. Therefore had to switch flights to go to CHicago instead. But initial flight was booked under alaska--but boarding pass unable to be printed from any of the kiosks and we were told to talk to American. American didn't know anything about it. THen stood in Assistance line for 45 minutes to be told that we needed to talk to VIrgin American. They rebooked us on to American, which then promptly was also delayed for several hours, and we thereby missed our connection. Throughout the process there were no customer service representatives either in person or on the phone who were remotely helpful. Overall, worst travel experience of my life."

Cons: "This flight never happened"

Cons: "Flight delayed too long, 2 hours. No snacks, only drinks."

Pros: "Real meals"

Cons: "Due to a train mix-up, I arrived at the Frankfurt airport with only 53 minutes to get through security and board. Lufthansa would not let me through the process, even though I immediately told them about the problem. They not only refused to let me board, but also refused to reschedule me. I had to buy a whole new round-trip ticket at more than double the price in order to meet my family for our once-in-a-lifetime reuinion in Norway, but also make my existing connection for the return flight. It cost me an additional 999 Euros cash in the middle of my vacation because my Kayak ticket was not refundable."

Pros: "--"
Cons: "Flight late, plane not very clean food..."

Cons: "Flight delayed 5 hours."

Pros: "The flight was very comfortable. I came to know this after I feel asleep instantly after take off."
Cons: "N/a"

Pros: "Everything was very good. I enjoyed the flight very much. The staff was friendly, courteous and professional. The cleanliness was good."

Pros: "I was able to sleep most of the flight."
Cons: "Plane left Newark an hour late and I missed my connecting flight in Oslo. Once I did get on a flight from Oslo to Copenhagen, there was no room for my carry on luggage. The stewardess took it and said it would be put in cargo, but now they can't find it! Two bad experiences with SAS in a row. Don't want to use them again."

Pros: "Flight attendant was friendly, tea or coffee offer."
Cons: "How much really does it cost to offer a juice when the people are travelling at 7 am?"

Cons: "Noisy people in flight around. Attendant did not care to bring water when asked. Secret luggage fees of 70 EUR one way Never SAS again"

Pros: "The free, in-flight movies, the in-fight dinner, and the friendly, multi-lingual staff were GREAT commodities."
Cons: "I was in economy/SAS Go class, so it was nearly impossible to get more than one or two hours of sleep on a long flight, (i.e. about eight hours). Maybe they should reserve the seats with extra leg room for those who actually need it, and have the seats recline even further."

Pros: "Quick Flight"
Cons: "Just a long layover, but what are you going to do"

Pros: "Did not use their services much but the stewards seemed nice."
Cons: "Flight was delayed, no entertainment, not many food options for people with certain dietary requirements."

Pros: "SAS is the best airlines !!"

Pros: "The non stop to Copenhagen from San Francisco was excellent. We departed on time, arrived on time.The seats in coach were much more comfortable than other airlines. I will fly SAS again."
Cons: "I think if there were a few choices for the dinner service I would have been happy."

Cons: "During online check in and through the website, I was informed that I would be able to have one free checked bag. I was never prompted that I would have to pay additional. However, when I arrived at the airport, I was told that I had to pay an additional $75 to check my bag in even though my boarding pass stated I was able to check in one bag. I was then pushed back and forth through the airport to complete this process. I would have liked to be given warning if I had to pay any additional costs."

Pros: "Excellent meal and very friendly staff."
Cons: "The cabin temperature seemed pretty warm."

Pros: "The entertainment system is among the best of airlines."
Cons: "The Lufthansa representative in Frankfurt made me check one of my bags, when SAS clearly said I was allowed to have one carry-on and one personal item. This was not a Lufthansa flight, but the rude attendant insisted on enforcing Lufthansa rules on an SAS flight and refused to even allow me to voice an objection. I will not fly Lufthansa ever after this. SAS should have its own representatives who understand customer service at all gates."

Pros: "Passengers nice"
Cons: "Food options not everyone eats chicken"

Pros: "The staff was very friendly and I noticed how kind they were to a mother travelling along with an infant and toddler."
Cons: "I've had blankets on previous plane rides. It would have been nice to have something to cover up with."

Cons: "I could not check in online for this leg of the trip and so could not simply go to a baggage drop line. The company handling checkin dealt with 4 or 5 airlines. It was not clear from iceland air website that i had to checkin with SAS. First stood in line for iceland air then had to go stand in line again for company handling SAS. Spent way too much time online doing this. Otherwise trip was fine."

Pros: "More room in normal seats and more comfortable. Newer and better screens than United too."
Cons: "Airplane food is almost never great, but it was edible."

Cons: "See above"

Pros: "Wonderful service! Flight attendants kind and thoughtful. Once in terminal 5 (from terminal 1) a Sas gate agent escorted us to flight since our previous United flight was so late"

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COVID-19 information

Safety measures for airlines flying from Germany to Cleveland

Airlines flying from Germany to Cleveland have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Germany to Cleveland

Mandatory masks

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Pre-flight testing

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