Crew is always fantastic and helpful, even when dealing with grumpy entitled passengers who didn’t bother to read the airline details and are shocked when they discover nothing is free.
KEF really needs to enlarge their airport if they’re going to market tourism
Wow airlines is the worst Airline
Crew was always friendly
They don't offer complimentary water on a 7 hour international flight. This should be illegal. The man who checked me in at Berlin airport was offensive and uncooperative. Baggage fees are so exorbitant that they essentially cancel out the fare savings, and then you still have to pay for everything. Every leg of every flight was delayed due to poor scheduling from the airline. Both times transferring through Iceland I had to sprint with my roller bag through the airport to make my connection to my next WOW flight. I fly 20-30 times a year and my travel day back to Chicago from Berlin was literally the worst flight experience I've ever had. I will never, EVER fly WOW again.
Lateness of the flight that was delayed
Disorganized and horribly untransparent. The flight left the airport more than an hour after we were supposed to, but we were given no updates. Instead, we stood in a hot tunnel for an hour, then in a hot shuttle, and then sat on the plane.
Polite crew and on time as scheduled
No breakfast offer
NO COMPLIMENTARY WATER OR COFFEE. SEATS larger and MORE COMFORTABLE
Could not check in on-line from Dublin on either Air canada or Aer Linguis websites. Time to sort out this long-standing problem
They really did a great job, kept us informed about what was going on,staff was quick, organized and pleasant. I have to say, best food on a flight that I have had in a very LONG time,!
Girl sitting beside me!
Guy sitting behind me!
Flight was on time, crew was friendly, plane was clean, and boarding was painless and efficient. Food was served which was a huge plus. I appreciate having a choice of almonds for a snack.
The crew were so polite and happy!
Those seats! UGH!
Aircraft seemed shabby despite refresh of Comfort Plus, food was really mediocre. Steer clear of the Asian Veg option.
Pls see above
Even though I was disappointed by not being able to get the boarding passes from Delta for Aeromexico’s connecting flight to Bogota, I had an agent greet me after customs in Mexico to issue the boarding pass so I could use the transfer flight line. Excellent service throughout the entire trip.
Confusion over my boarding pass at the Delta terminal in Detroit.
Love BA airlines. Just be on time get on the plane and they will get you to where you want to go.
Punctuality Happy demeanor of cabin crew Meal and Wine Service to standard class passengers Safety Video!! :-)
the actual meal was not very good. I would prefer an option of dried fruit and nuts and a big water
Flight was delayed by an hour.
Carrier was small. Crew could have been more helpful and courteous.
Arm rest not going up for 11 hour flight not good . Trash not collected
|Flights Arrive in||Cleveland Hopkins Intl|
|Flights Depart from||Germany|
|Airlines||WOW air, Aer Lingus, Delta, British Airways|
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