Website would not let me check in the day before or the morning or my flight. There was an error every time and I almost got to the end once. I could not change the time of my transportation and arrived 10 minutes past the check in deadline (an hour prior to the flight taking off). I was refused access to the flight and offered a flight 5 hours later. The staff was rude and not helpful. I had heard negative things about Frontier and now I know why.
They gave me and someone else the same seat luckily it wasn’t a packed flight and was able to move to a row that was empty
The plane wasn’t very clean
Fast luggage checking
No cash accepted for overweight baggage
The wifi wasn't strong enough to download the app to watch movies on the plane.
Some of the flight attendants were rude and not very welcoming at all.
Boarding was not smooth. They got me and my son mixed up as we have same name.
Sat on the plane on the tarmac for over an hour in the cold...
The boarding was very organised and the crew very friendly. The snacks that they offer is great too
Cleveland Hopkins Intl (CLE) United States
Missoula Johnson-Bell Field (MSO) United States
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