|Flights Arrive in||Shreveport|
|Flights Depart from||Cleveland Hopkins Intl|
Everything is good except our lunch as described below.
They ran out of chicken breast in our lunch packages, so the stewardess went back to get it. After 10 minutes she still did not show up, we turned on the help light, and still no one came. Finally she passed by and we reminded her the 2 chicken breast lunch packs, she said : "Sorry, I've forgotten about them" and ran back to get them for us.
I began asking for my wheelchair escort the minute I got off the plane. I was assured in Houston they would be there when I got to Detroit. They were not. The request was clearly spelled out on my boarding pass along with my personal oxygen equipment information. I kept asking different staff and they would call for me then say somebody would be there. I waited for an entire hour and only when I started to cry did somebody do something. It was terribly stressful.
love that each seat now has a USB connection to charge your phone
headphone jack to watch movies shorted in and out constantly
Equipment was nice and well maintained. Seats are comfortable for coach. Video at each seat. Friendly staff.
The snacks were decent on the flight. Everything else was a disappointment.
Unexpected delay for take off after being told the flight was going to be on time. They couldn’t give us a reason or an eta on take off while waiting at the gate which affected my ride situation once I landed in Seattle.
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