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— Alabama
Jan 7 — Jan 141
Round-trip
1 adult
Economy
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Sat 1/7
Sat 1/14
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Good to know
Low season | March |
|---|---|
High season | November |
Cheapest flight | $299 |
Average price round-trip | $842 |
Good deal round-trip | $485 |
Good deal one-way | $299 |
Best time to beat the crowds with an average 3% drop in price.
Most popular time to fly with an average 18% increase in price.
Flight from Bogotá El Dorado to Pensacola
(avg. price over the last 2 weeks)
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FAQs for booking flights from Colombia to Alabama
Top 5 airlines serving from Colombia to Alabama
Scores according to KAYAK customer reviews7.9
DeltaOverall score based on 31879 reviews
8.1Boarding
7.8Comfort
8.5Crew
7.8Entertainment
7.5Food
Airline reviews
Boarding wasn’t up to date in-app as it was in person. Seem like the air filter was broken as you could smell everything the whole flight.
Boarding wasn’t up to date in-app as it was in person. Seem like the air filter was broken as you could smell everything the whole flight.
This short flight has great views and often has arrived early.
Everything went pretty smoothly: from check-in to boarding to baggage pick-up at the destination (Atlanta). The plain was clean and in great condition. The flight crew and ground staff were excellent. I just wish Delta and other airlines increased leg room in coach. But I guess that will not happen without a mandate from the government.
One of the crew member weren’t to pleasant
The fly was delayed one hour for A/C problems, then after being on the road to take off, we went back to terminal secondary to a passenger problem. Last but not least I was first class and my sit was so uncomfortable, I landed with headaches
My seat next to the emergency exit could not be reclined. The meal was just fruit and sandwiches. I appreciated the fresh fruit but the sandwiches were mediocre.
FREE WIFI!
Pros: "On time!"
Pros: "Everything"
Pros: "Crew was great, the seats are never comfortable"
Pros: "A330 plane. I love widebodies"
Cons: "Be ontime"
Pros: "Definitely pick comfort plus on this flight if you can. You can walk around a lot more on this flight compared to other flights. Food was really good! Recommend the overnight flights...."
Cons: "More leg room would have been nice..."
Pros: "The crew’s positive energy and great service were truly amazing. Kudos Delta!"
Pros: "The crew was very friendly and it was a day fast flight."
Cons: "No back of seat entertainment."
Pros: "Crew was very pleasant. Boarding and deplaning was smooth and easy!"
Pros: "Got here early!"
Cons: "No hubo comida suficiente"
Pros: "I needed extra space because of my pregnancy, but didn't realize I couldn't upgrade my seat online or at check in. I was advised to tell the Boarding attendants I needed extra space and they promptly changed my seat and let me preboard. I'm so grateful and I had a wonderful flight back home. I was also very sick, so it was a relief knowing I could rest comfortably before arriving home to my children."
Cons: "No US airline seems to have figured out how to board without long line in the jetway. But not a big deal."
Pros: "Fast boarding, quick flight, friendly attendants."
Pros: "On time"
Cons: "Wonderful"
Cons: "Freezing flight! So cold. From Atlanta to Pensacola in June, one should not freeze."
Cons: "The check-in process was abysmal. The crew gave poor guidance delaying my ability to check in my bag, then refused to check it. They then told me to cancel my skymiles flight and purchase a new ticket. I was able to check my bag at the gate. Show up 2 hours before to account for their incompetenc"
Pros: "Nice crew"
Pros: "The crew was excellent"
Cons: "We had mechanical problems and had to come back to Atlanta, get off our plane and get on another one"
Pros: "Nothing."
Cons: "Somehow they didn’t serve snacks and drinks, I’ve been being thirsty and hungry, at the last 30mns I felt like I wanna throw up. We landed around 30mns ago and now no gates ready for us to get out of here. Still waiting inside the plane."
Pros: "The flight attendants was very rude & keep harassing me about my emotional support dog, I was a real animal hater, the complaint is to long to list here, never experienced such a rude flight attendant in all my years of flying , I filed a official complaint with delta."
Pros: "Flight attendants were very aware and accommodating"
Cons: "Nothing, great flight"
Pros: "The flight itself was fine, boarded on time and arrived on time."
Cons: "A pet peeve of mine is having to check my carry on. They said the overhead bins were all completely full, so I checked my bag at the gate. Come to find out, there were a few spaces left and it wasn't necessary. Really annoying."
Pros: "No power plugs on a six hour flight? Wifi was down and the audio didn’t work in my seat. Crew was super snarly and unhelpful"
Pros: "Nothing"
Cons: "No food, no outlets, a terrible delayed not explained to passengers."
Pros: "The plane had mechanical so we had a long delay. No fun"
Pros: "The fact I arrived safely"
Cons: "Delayed 40 min then boarded the plane without pilots. Waited another 30 mins for pilots and by the time they got there and settled weather delayed. Sat on plane for another 30 mins then were finally let off the plane. Quiet announcements for reboard most passengers late. Then waited in line for take off for another 25 min. Whole thing was poorly executed. Would expect better from a large airline"
Pros: "I am always impressed by the Delta staff. Top notch."
Cons: "The entertainment screens have an (older) head phone jack that many people do not have. The headphones available for purchase by the airline are of very poor quality. I also am surprised that airlines (not just Delta) continue to provide such low quality food options on flights. I think consumers would pay more for better options."
Pros: "I like that I had a window seat with enough space to stretch my legs and look at the view."
Cons: "I was shy about 45 min of boarding my flight. I didn't want to do self check out because I wanted to make sure my Itinerary was right so I went to a clerk. She did my boarding pass by verifying who I was and by my Id and printed out. I then go to security they asked for my Id and boarding pass. I gave it to them and she was like Ingrad is not your name doesn't match your ID. I said no it doesn't your going to have to go back up and get my boarding pass redone again. I was Furious and frustrated because I didn't want to miss my flight over a mix up from one of your Clerks and at the time she never asked me if I wanted a window seat or not . This made for a bad experience going to Atlanta but I was grateful that I didn't miss my flight."
Pros: "Great service, comfortable plane"
Cons: "Waited 45 minutes for de-icing"
Pros: "Despite a delay, we arrived in White Plains on or close to schedule."
Cons: "The gate agent just kept going on and on about trying to make up the time from a delay (18 minutes ...hardly world ending). The lead flight attendant wasn’t much better"
Pros: "Movies"
Pros: "Seating and boarding were fine. That process was relatively quick/straightforward"
Cons: "I have never had an on time Delta flight, and hopefully, it will happen one day"
Pros: "Customer service was great"
Pros: "Wouldn't know wasn't able to make it to the flight"
Cons: "The fact that for the second time in 2 months Delta issues kept me from making my flight"
Cons: "I was seated in first class, and due to some catering mix-up, no meal was served. I was given a banana and crackers which was very disappointing since I hadn't eaten in 8 hours and was starving. No on board entertainment whatsoever."
Pros: "Quick flight"
Cons: "Paid $30 for wifi and it never worked. Would like a refund"
Pros: "Same as above"
Cons: "Same as above"
Pros: "Very nice and friendly crew were very efficient."
Cons: "Very nice and friendly crew were very efficient. Unfortunately, we had to wait over 20 minutes to get into our gate because another plane was there, so we arrived late. Not DELTA's fault."
Pros: "Good selection of free, in-flight entertainment."
Cons: "Our flight was delayed on the runway, but that wasn't the airlines fault."
Cons: "No power to charge"
Pros: "Cheap"
Cons: "My roundtrip flights with delta were all delayed at least 2 hours. That's what you pay for for a cheap flight. There were no inclement weather and the staff didn't give a reason for the delay."
Cons: "Zero communication to the passengers as to why we were delayed for almost an hour sitting on the plane"
Pros: "Everything. Great airline"
Cons: "The space between the seats"
Pros: "They closed the flight 30 minutes before the departure hour."
Pros: "Food was great, movie selection was really good too."
Cons: "If the airline is not going to unload the passengers at a gate the busses should be available inmefiatly, not half an hour after arrival."
Pros: "Nothing"
Cons: "Boarding lines are awful"
Pros: "Crew was pleasant. Food was good. Seats were comfortable."
Cons: "The flight was delayed about 40 minutes."
Cons: "On my way to Colombia- I was made to pay $40 to check my skateboard, even though I was allowed to carry it onto the plane from the US to Panama. On the way back I was told that I could bring it on the plane if I took the wheels off. I did. They did not allow me, and made me check it anyway."
Cons: "Non entertainment system"
Pros: "Bety good service abording..."
Cons: "The entreteniment"
Pros: "The crew was friendly on all 4 legs of my trip. The short flight from PCY to BOG was fine."
Cons: "I hate the seats on COPA flights. Economy Plus or First Class...doesn't matter. They are horribly uncomfortable."
Pros: "Timeness"
Cons: "There is not entertaiment. The food could be better"
Cons: "Security was redundant and disorganized. Gate staff were uninformitive."
Pros: "Smooth flight"
Pros: "Great. Flight"
Pros: "Atención and food"
Cons: "Was late"
Pros: "Everything was very quick"
Cons: "Nothing"
Pros: "Nothing special"
Cons: "Crowded lounge in Panama with no fooe."
Pros: "free wine"
Cons: "seat didn’t recline due to exit row"
Cons: "Service was not helpful."
Pros: "courtesy, punctuality and comfort."
Cons: "FOOD..."
Pros: "Nice and friendly crew. Punctual."
Cons: "No legroom whosoever."
Pros: "Service was great. Food was good. The flight attendants were attentive and the planes were new."
Cons: "Panamá has the worst airport next to LaGuardia I’ve ever connected through. Crowded; dirty restrooms and poor food options."
Pros: "Comfortable and short"
Cons: "N/A"
Pros: "Clean planes, amiable crew. These planes are laid out to give passengers a bit more room, and I love that."
Pros: "The crew attention"
Cons: "The very ugliest seats. The last ones don't go back to sleep."
Cons: "I cant say that it was good since i didnt take the flight. I had to make a change so it was cheaper to just fly with some one else rather then pay to make a change with Copa. On the way down it was not that bad. I was just not happy with the change price but it is what it is."
Pros: "Food"
Cons: "Nothing"
Pros: "EVERything was perfect. The only thig is to uodate the movies selection. Def will travel again with copa"
Cons: "Did not leave on time No screens for personalized entertainment. Badd f"
Pros: "NA"
Cons: "NA"
Pros: "The food"
Pros: "Food was decent."
Cons: "Wasn't given headphones when asked."
Pros: "This was a good flight. There are more business-like type travelers in the morning and traffic to the airport runs smoothly so early in the morning."
Cons: "My flight was fine and the time seemed to go by quickly."
Pros: "Good service. Has entertaining and food was not bad. Service is friendly. We had a small delay and the captain was communicative and tried to bring us faster to our destination."
Cons: "Bathrooms are super small"
Pros: "I liked the seats, drinks and food."
Cons: "I would have loved to have a veterinarian option."
Pros: "Flight was good...ease of making reservations...choices and time available"
Cons: "not much to say here"
Pros: "Nothing"
Cons: "Rude crew, old plane, no entertainment"
Cons: "Got bumped from flight"
Cons: "Then they took my husbands passport and went through all of his belongings which took another 15 minutes. We had just been screened in Bogota."
Pros: "Licor gratuito"
Pros: "Crew very nice"
Cons: "No vegetarian options"
Cons: "Only middle seats available; couldn't be seated next to travelling companion."
Pros: "I have absolutely no complain about this flight or the crew, they were all diligent and helpful."
Pros: "it was ok."
Cons: "nothing"
Pros: "I had taken a COPA flight 2 years ago and the leg room was unacceptably cramped. On this flight the coach seats were given a bit more crucial space. The plane boarding and baggage handling was as fast and pleasant as possible."
Pros: "Everything perfect. On time, good service"
Pros: "The flight was on time and enjoyable."
Pros: "I have never bought a flight ticket with Copa airlines...."
Cons: "Not only they do not offer gluten free menu, but they didn't have the fruit plate I asked for. They gave me the regular food and I ate only the salad. It was the worst stomachache of my life. The flight seemed eternal. The crew did absolutely nothing! It was the worst flight ever."
should offer free chips for free or healthy snacks
I have not met a person yet who has been able to figure out the American Airlines app for entertainment.
Boarding process in Chicago was a mess. They didn't seem to be following the group numbers so everyone just boarded whenever. Flight landed 30 minutes early which was great, but then it took nearly 45 minutes before we got off the plane because there were issues with the jet bridge.
American service was horrible especially in DFW
Cons: "If we had made our flight instead of waiting 3+ hours to get rebooted and put in a hotel"
Cons: "Enforcement of federal rules requiring children two and over too wear a mask. Flight attendant did not believe it was her responsibility to ask the age of the child sitting next to us, sneezing and coughing."
Pros: "The crew members are friendly and efficient in getting people on and taking off. Even with flights being full in all segments, it was smooth and fast to get people on and sit down."
Pros: "Entertainment selection. Flight was short and pretty comfortable"
Cons: "Flight was too packed. Limited restrictions with COVID."
Pros: "I got there safe!"
Cons: "I f plane had slowed downed during turbulence."
Pros: "Comfortable seats"
Cons: "It was all good"
Cons: "never made it to this flight."
Cons: "I always have preferred American Airlines but they seem to have constant problems with the aircraft these days. This causes delays and missed connections. This in turn causes no breakfast or lunch or dinner opportunities. I travel with snacks in my bag at all times now just in case so I won’t get sick for lack of nourishment or water! This last flight I missed my connection altogether and had to take a shuttle home, then catch a ride back to the airport to pick up my luggage and then get my car to drive home. It was 4 hours past my expected time home."
Pros: "Kind staff. Nice, newer aircraft"
Cons: "Copilot was changed/ not on time and delayed the flight by half an hour. Also, sat beside a man who was far too large to be in a single seat with hygiene issues he clearly was unaware of. Made the 3 hr flight very uncomfortable."
Cons: "Kept on the tarmac with no information on when we would be leaving. I fell asleep and the flight attendant instead of waking me up rudely moved my chair upright in a startling and rude way. When I asked him to next time tap me on the shoulder or ask me to move he went ahead and began speaking loud."
Cons: "Too small of a plane for that long a flight. Cabin was too damn hot."
Pros: "On time flight, efficient, friendly crew. Clean plane."
Cons: "I was told that 30 minutes is plenty of time to make a connection at DCA. However in order to make a connection there you need to take a bus across the tarmac. The bus sat on the tarmac loading up with way too many people for 10+ min… Almost missed our connection"
Cons: "Commuter jet—no comfort. No jetway, we were on airplane stairs."
Pros: "Crew were nice, one grumpy attendant but overall they were excellent."
Cons: "Some of the smallest seats we have sat in on a transatlantic flight. TV monitors do not tilt so if the person in front of you reclines their seats it makes watching a movie very difficult. Forces you to recline but even that is not awesome. Very narrow seats."
Pros: "Pleasant flight crew!!"
Cons: "All good"
Pros: "Timely"
Cons: "No entertainment in the seatback or power for charging personal devices"
Pros: "The flight attendants were amazing. In flight entertainment is key on flights over 3 hours!"
Cons: "Veggie meal was not great!"
Cons: "Nonoption for wireless headphones to connect via Bluetooth."
Cons: "Entertainment system went down toward the beginning of the flight. The crew seemed irritable, but that was probably because people were upset about the entertainment system. We had to listen to a loooong speech about their credit card. I, personally, don’t like sales pitches over the intercom in the middle of a flight. Had the movies been working, it would’ve paused during the long speech. Not cool at all!"
Pros: "Easy normal flight"
Cons: "Congestion in Chicago sat on runway 30 min"
Pros: "They refunded my ticket (although I spent over $65 on cabs to and from the airport)."
Cons: "The flight was delayed by almost two hours - I knew I was going to miss my connection before I even left my airport. They told me they could not put my family and myself in a hotel and that we would need to take another flight the next day that had ANOTHER layover."
Pros: "Overall a good flight"
Cons: "The boarding at phl continues to be the stuff of nightmares. Get organized PHL!!"
Pros: "Everything but the boarding."
Cons: "The boarding seemed to take forever. The crew could’ve performed the boarding process while getting the people who were waiting for upgrades at the same time. Splitting work could’ve worked and to not let all of us wait."
Cons: "very nice seats."
Pros: "Food service was good."
Pros: "New equipment. Film choices, crew, complementary beverages"
Cons: "Delayed over two hrs due to mech. Known long befire scheduled departure according to pilot. Did not know why alt plane was not provided sooner! Not best airline as claimed!"
Cons: "Delay due to mechanical glitch which should have been checked before boarding"
Pros: "Customer service in general"
Cons: "Boading could be smoother. Some customers had a hard time to put a luggage into the upper compartment and blocked a passage."
Cons: "we were delayed almost 3 hours due to an error with the gate change not being relayed to the Plane nor the Cargo crew."
Cons: "Had to wait for pilot coming from Mexico flight for 20 mins after everyone boarded"
Pros: "BA personnel were nice on phone, but couldn't help me check in when online systems were confused by BA/AA booking. I had to check in at the AA desk at RDU. Fortunately I already had a seat assignment and allowed plenty of time."
Cons: "Difficulty checking in online."
Cons: "we order kosher food for the flights, on the first flight we recive only for 1 pessanger so on the way back we call few days before to the airlines company to confirm that is kosher food for both passengers and they confirm and again we didnt recive only 1 passanger recive for flight over 20 hours way to be with out food"
Pros: "the plane, a 380, had comfortable seats, fewer occupants, more and easier access to bathrooms, did not like the larger plane I flew on going to Australia, it held 700 persons could physically reach the lights and when on, they didn't disturb anyone vegetarian food was delicious and nutritionally sound and varied love the soft blankets"
Cons: "not a very good choice of current movies"
Cons: "I strongly believe they cancelled our flight due to lack of passengers. The plane was sitting on the runway. I boarded for almost two hours for a flight of only one hour away. They were holding plane to fill with those already scheduled for the next flight?"
Pros: "Service was excellent! Captain and crew were amazing! Flight was comfortable and clean! Food could be improved a little. Arrived a head of schedule! Yippee!!"
Pros: "I. Did not take this flight had a family emergency had to get home right away"
Cons: "Did not get to finish the movie I was watching on my first flight and movies were not offered on this flight."
Pros: "Everything"
Pros: "N/A"
Cons: "N/A"
Pros: "Nice, comfortable planes."
Cons: "Food quality could be improved."
Pros: "The flight was smooth and the service was great. Clean plane wonderful crew. We left our gate 10 early, and landed 30 minutes before our estimated time."
Cons: "It was not AA fault, but since we arrived so early we waited more than an hour for a new gate. Ours was occupied by a cancelled flight because something was wrong with the plane and couldn't move it."
Pros: "Wasn't over booked"
Cons: "No entertainment no offer to up grade"
Cons: "When I noticed on the itinerary that the layover only gave me 35 minutes I knew it would be a problem. I missed my flight and never got to Pensacola . AA staff were not very Empathetic. It seems to happen often. I'm in a hotel and praying that my flight leaves today."
Pros: "Only one word can be used to describe my experiences with American Airlines: seamless. From beginning to end, my trip with American Airlines was a relaxing experience."
Personal resolvió todo mis inquietudes. Personal muy atento y servicial.
I am truly surprised how much better United is than American. I use to fly American and they canceled my town.
Nothing
Came from overseas (India). Had a 10 hours lay over then my connecting flight got delayed for 3 hours. Aweful experience
Pros: "United uses a code share with Avianca for regional flights."
Pros: "Landed early and everything was just as expected."
Pros: "Everything"
Cons: "Food"
Pros: "The crew was really nice"
Cons: "Nothinh"
Pros: "United is fine."
Cons: "They have a Delay and they comunicated late. I traveled with a 3 month old baby, so you can imagine whe you have a delay of more than 5 hours."
Pros: "Made up time lost to bad weather. Several announcements from pilot-I always like that. Makes me feel more personally cared for. "My friend the pilot is taking me there". That might explain how it makes me feel. Wish they did it more. Don't usually complain but below you will see I did."
Cons: "Your headrest are especially cheap, plastic like, with little padding. Being in back row(no recline) would have been manageable if I could have leaned head to side to rest on something that extended out. Left too much light on (all down center) for an overnight flight. Served heavy dinner at 2am. Woke everyone up. Later light breakfast would have been more appropriate. Bathrooms reeked and waste bin overflow. Stewardess in back chatting. Don't they ever check?. They didn't seem to want to there."
Pros: "Lot of leg room!"
Cons: "WiFi for Entertainment system was spotty, freezing very often. Unfortunately this issue has become more common in United flights lately."
Cons: "We had a 3 hour delay."
Cons: "Gate area very crowded."
Pros: "The lounge and boarding area at Houston Airport were great. The staff at boarding did a good job keeping everyone happy and in line and boarding in the proper zones."
Cons: "All the flight attendants were trainees. I was served cold coffee because it took so long to get from the front of the plane to the back. I was given a toothpick to stir it with. My headrest detached from the seat, and I had to sit uncomfortably during the flight. The plug for headphones was broken."
Pros: "...of the food, enter, or WiFi. Everything else was fine. The crew at the gate went over and above to seat me with my mother (deaf and elderly)."
Cons: "The economy package was limited but I didn’t miss anything. There was no place to enter my TSA known traveler, but security was easily passed. My mother did get her bag examined and that bothered her because it mixed her stuff up. She didn’t deserve that."
Cons: "The self- entertainment is really an inconvenience especially when the internet doesn’t work. Babies were crying the entire time. comfort wise the headboard is uncomfortable and annoying."
Pros: "Loved that I was in the single seat and it was a quick flight"
Cons: "N/A"
Pros: "Flying on the beauty Dreamlier Boeing 787"
Cons: "Luggage crew too slow in both airports"
Pros: "Help changes with my seat assignment"
Cons: "Leg room bad.....attendants. not very happy"
Cons: "3 hrs delay"
Pros: "One flight attendant who went above and beyond to compensate for the airline having prepared a vegetarian meal option"
Cons: "Called ahead to secure a vegetarian meal option for a 6-hr flight and the meal was promised. Once on flight it was explained to me that vegetarian option was not offered on this flight. If customer rep would have explained that, u would have taken measures to bring along a prepared meal for myself. Not okay."
Pros: "Very quick flight from ORD to BHM involving hardly any bad weather which got me home early."
Cons: "The online entertainment had poor connectivity and did not work, forcing me to take a nap to kill time."
Pros: "Economy tickets were over sold and I was moved to 1st class seat! Best flight ever.!!!"
Cons: "Customer service, baggage policy, service at the airport counter, in short everything."
Pros: "Flight was delayed but the pilots got us there in time to make our connecting flight. Thank you!"
Cons: "On an international flight didn't expect to pay for movies and our seats didn't recline. Made for a long and uncomfortable flight."
Pros: "Because of the delay, I missed my connecting flight, but a United staff member was ready to hand me a boarding pass for a new flight right when I got off the plane. That took away any worry or hassle for me, which I appreciated."
Cons: "We sat on the runway for 2 hours. Also, my headphone jack was broken, so I could not connect my headphones to watch a movie. When I tried to explain the problem, the flight attendant misunderstood and just ended up bringing me a new pair of headphones... not helpful."
Pros: "Movies on plane"
Cons: "Over 2 hour delay caused necessity of connection to be unusable - no explanation. Virtually useless help in getting a new connection."
Pros: "Clean waiting area; enough room overhead for my carryon bag."
Cons: "Couldn't get internet based entertainment on my iPhone as advertised"
Cons: "we had to sit on runway for 1 hr to burn fuel to lighten the load. did not get served until 1 hr of fly time."
Cons: "Wifi never worked, mentioned several times to crew and didn't have decency to check or follow up. Attendants were crabby at best and were acting like they were doing passengers a favor by even. Wing there. Very rude and unprofessional to every question. Captain came out to go to bathroom twice and chatted up remaining flight attendant for several minutes- making it so passengers couldn't approach restrooms."
Pros: "We made it home alive, so that's the main thing."
Cons: "Three hour delay, which wasn't clearly explained. From others waiting with us, we gathered that flights were delayed fur to some travel plans for POTUS. Does that always happen? I can't imagine it does."
Pros: "The flight attendant was professional and pleasant"
Cons: "Boarding in Houston was disorganized"
Cons: "For the second time they left without us and we had an 8 hour wait and another delay"
Pros: "Nothing"
Cons: "Two hours late!"
Pros: "The boarding and check-in process was quick and seamless. The crew was attentive, friendly, and informative. Ohare airport has Garters popcorn!!!!"
Cons: "Seating was a little cramped, even for a small guy like me, and the only way to watch anything on the small screens provided on seats in front of you, is to pay. Honestly, I know that everything is about the bottom line, but you can at least provide 1 free movie or Channel and charge for optional premium material."
Cons: "Itinerary was changed the morning of my trip. I was not informed until arriving to the airport. When i spoke to the flight attendant of my original itineray, he was extremenly rude and shooed me off. The supervisor was slightly more helpful but ended up being just as bad when i informed him of his rude employee. Even the new itinerary put me on a delayed flight. One choice of snack on a 5 hour flight. Overall, not flying with united again."
Pros: "Onboard service"
Cons: "The fact that we had to pay extra in order to have room to Cross our legs."
Pros: "The crew was great"
Cons: "I was not able to use the TV because the key to change channels was broken. I did not like the food, Too many calories and starches and the airplane was old and outdated. Thanks"
Cons: "We boarded the plane when the crew knew of a 4 hour weather delay. As soon as the last person boarded we were told to disembark. The time kept getting updated in 30 minute intervals, but the desk staff said we wouldn't be flying for the entire 4 hours. We were again told to board the plane and we would be leaving early, but no we just waited on the tarmac for an hour until the original 4 hour delay. Just give it to folks straight. Everyone was frustrated due to the run around."
Pros: "Delays, rudeness, doesn't have its act together. Must be United Airlines"
Pros: "Perfect"
Pros: "Seats are to small but fortunately sat directly behind first class and had plenty of leg room. The new entertainment system worked well."
Pros: "The price"
Cons: "The size of the plane"
Pros: "On time"
Cons: "The aircraft was a bit older for a 6 hours flight so I felt too closed to a person next to me"
Pros: "New crew"
Pros: "The United staff I interacted with were some of the friendliest people I'd worked with all day."
Cons: "Our first flight was delayed, which meant we'd miss our connecting flight. We were moved to a flight that would leave us in the airport for 8 hours. I called and someone got my onto an earlier flight, but when we showed up at the gate, we found out she hadn't finished the transaction and now there weren't enough seats for us. We were supposed to land in RIC by 2, but by the time we got a flight (which was again delayed), it was almost 10pm. The only helpful person I dealt with was John, who took my call to get us on another flight."
Pros: "Flight was okay"
Cons: "Luggage was not in Birmingham for the flight until next day in the afternoon"
Pros: "Everybody help me good information Thanks"
Pros: "The overall punctually of the flight was very accurate and i appreciate that very much."
Cons: "One flight attended in particular was very rude. Blonde short and slightly over weight. Her deminer towards the passengers was very unprofessional. It is unfortunate to have someone like that in a 6 hour flight. Seats are very small and couldn't charge my phone. Also couldn't watch the flight path unless I paid for the entertainment"
Cons: "Was late like 7 hours"
Pros: "Punctual, good service"
Everything could be better, but the worst experience is with crew, specifically the one in the International flight from El Dorado (BOG) to Fort Lauderdale. They are disrespectful, rude… (and I never expect people to be cordial or greet, or smile. They should just be respectful).
Horrible. Double booked me, double charged me and THEN, the flight was delayed 6 hours. True story
I will never fly spirit again
Poor. It didn’t happen at all. Spirit was late getting into FLL, which delayed us getting to the terminal. After we deboarded the plane, we (as a plane) all got put in a large side room, while several new planes full of passengers joined the security line ahead of us. This cost us an extra 30 delay, and by the time we got through customs, plus the main screening, our flight had already left us. Not very happy righty now,paying for my own hotel when I should be in my own bed.
The service is very bad over all.
It was not a full flight so I had lots of space. Also I was given an exit seat which was great. Crew was very friendly. We took and got back Miami even earlier than scheduled. Thank you spirit.
Everything excellent
The flight was great
Building in 90 min connection when airline knows it takes 3 hours is a needless recipe for disaster.
Timelyness is very important as well as professional team, people who do a job not just for the paycheck but because they have a passion for their work!!!!
Good
They should pay more attention simw people take off there mask
Cons: "The flight was delayed for more than an hour. I was the first person to board at 2:22pm and the flight was supposed to leave at 2:30. Because of this, and poor management in Customs, about 5 passengers including myself did not make it to our connecting flight to Chicago. We were move to the next available flight, which was 7:30am on the next day, and they only provided a 21-dollar meal voucher. No hotel accommodations, even though it was their fault we missed our flight"
Pros: "Nothing"
Cons: "Restriction on checked bag at 18Kg after a payment of US $50, it is totally rediculous for an international flight"
Pros: "One crew member must have had a very bad day. Extremely rude and unpleasant."
Cons: "Check in process in Bogota... It took 1h and 25 min to process check in of 25-30 people."
Pros: "Una mierda de servicio"
Cons: "Everything"
Cons: "Missed my connecting flight because the first plane was delayed. Spirit doesn’t want to take accountability. And decided to point fingers at the ground crew. So be it. Never Again."
Pros: "The landing was good."
Cons: "Spirit is horrible. Poor service, poor comfort, hidden fees. None of their agents care about resolving problems. Will never be flying Spirit again."
Pros: "Absolutely nothing. What I liked best was my refund (which I still haven't received)."
Cons: "Flight from Bogota to FL was delayed an hour (there was only an hour between our connections) AND the FL airport forces you to go through customs between flights for connections which took 1.5 hours, so we missed our connection by 2.5 hours. Spirit's solution was to purchase another flight from them"
Pros: "Crew was very polite and answeres all questions . Seat were comfortable ."
Cons: "Better food options"
Pros: "Excessive time waiting for logage , made me lose my connection Worse staff service to put me in other flight . Clearly no one available to help . It took 3 hrs just to heard about solutions to my list trip Worse service on board Worse landing"
Cons: "Will never book spirits ever again"
Pros: "We left Bogota on time"
Cons: "Everything else. Staying on the Tarmac for an hour, then another hour waiting for TSA on the plane. Then getting rebooked on a flight for tomorrow night, with no hotel accommodations, no meal vouchers, no nothing. The worst airlines ever. Costumer service is poor, I guess that’s why they are so cheap. First and last flight on Spirit"
Cons: "Fly was delate leaving bogota, and the other two transfer the fly left early , and my luggage was delate two! Didn’t get it until 2days later, bad service."
Pros: "Email communication"
Cons: "Poor customer service, disruption with pathetic compensation"
Pros: "Horrible first experience with Spirit. Flight was overbooked so they closed the flight and I was pushed to the next day. Also 4 days later if I had not fought with them for an hour."
Cons: "Worst service in the industry"
Pros: "The fly was onTime"
Cons: "I didn’t like Everything! The attention is poor. The airplane is horrible. I payed extra money for everything."
Pros: "Things were fine inside the plane."
Cons: "The fight was delayed considerably. No one helped me try to make My connection (e.g. advocate for me through security)"
Pros: "price"
Cons: "service"
Cons: "Extremely poor service. They charge a cheap fare and then charge you high for everything extra. No phone number to call for customer service. Will never fly spirit again"
Pros: "Trying hard and managed to board everyone on time and keeping hand luggage to a minimum, the crew was able to accommodate everyone on board with minimum disruption. Love the low fares for travel and accept the extra fees for those that need the convenience."
Cons: "Seats were uncomfortable, do not lean back and minimum leg room for a long flight."
Cons: "they charge you for EVERYTHING!!! And they STOLE my laptop charger from my checked bag!!! I'LL NEVER FLIGHT WITH THEM AGAIN!!!!!"
Pros: "Nothing"
Cons: "My trip was cancelled and didn't tell me. My money hasn't refund yet. What a terrible experience whit this site."
Pros: "Nothing"
Cons: "Poor Customer service, bad communication, cheap company, and bad service."
Pros: "What? There wasn't much to like"
Cons: "I would like to use every expletive to describe Spirit airlines but I'm afraid they would censor this review. The staff onboard are unprofessional, rude and lack customer service. The baggage handlers are like monkeys tossing around luggage. The desk staff do not give two craps for you and all of these incompetencies mean you WILL miss flights using them. Never again!"
Pros: "Good prices"
Cons: "Nothing is free, even water is charged"
Pros: "I like the 5000 bonus miles prize idea"
Cons: "Seats are way too close"
Pros: "...."
Cons: "Where to start. For starters they delayed every flight that I've traveled with them. In addition, they were so late, that I missed my connecting flight to Denver. I got absolutely no compensation. This was a miserable experience and will NEVER fly on this airline again."
Pros: "Crew was helpful."
Cons: "They home of the bare fare is just that, bare. It gets you to the door of the airplane. Just you, no bags or carry on, no seat, no food. Also bag weight limit is 40 lbs compared to 50 in other Airlines. When you add up the price difference is minimal unless you are willing to travel with only the clothes you are wearing. Flight delay was the cherry on the cake. First time and last time for me."
Pros: "Flight was on time"
Cons: "When flying into Fort Lauderdale in an international flight the flight Spirit needs to give more than 1.5 hours to allow you to rush thru immigration without the stress that you will miss your connection flight. If the pilot wasn't late from his previous flight many would have missed the flight to Dallas."
Pros: "One or two people of the crew were friendly and helped to accommodate"
Cons: "The rest of the crew were not nice and were rude. Could be busy they are tired but is it not there job?"
Cons: "I missed the connection to Denver, because the flight was departed late from Colombia."
Pros: "Nothing."
Cons: "Gate had no services. Least comfortable seats I have ever had. Overbooked and insane boarding process."
Pros: "Being charged extra for seats and a carry-on <<<< pure sarcasm"
Cons: "The hipster marketing of lies. The shitty site. The LACK of customer service. The fact that the Spirit desk closed & wouldn't let my friend check in to our flight, therefore resulting in her being stuck in Colombia."
Pros: "Nothing"
Cons: "We planned our vacation to Colombia with my wife. When we got there the plane was delayed and we were booked 3 days later this costing us 3 days of our vacations and all they had to say there's nothing we can do or you can have your money back, I bought my tickets 4 months in advance so they were cheaper getting my money back was not a solution; we then missed our connection flight because the airline took their long time to take off. In our way back to the states the planes were delayed more than 1 hour this causing us to lose our connections flight again. After a line of 3 hours we were booked for the next day (24hrs later) and the Spirit staff expected us to stay at the airport during this time, if I had to show them I had my baby boy with me and then they gave us a hotel room (many people did not get a hotel room)."
Pros: "Chaos pure. If your flight gets delayed, they will probably not be able to offer you a reasonable alternative because they don't have partner airlines. In my case, they offered me a flight 24 hours later. So, I had to pay another airliner to be able to continue my trip."
Cons: "I missed my connection in Fort Lauderdale. Terrible service. Had to pay out of pocket for a hotel night. Very unhappy with Spirit airline."
Cons: "No food choice for gluten allergic people"
Pros: "NOTHING."
Cons: "Our flight was slightly delayed so we missed our connecting flight. We had to stay the night in Ft. Lauderdale, therefore paying over $100 on a hotel room with no reimbursement. We then had to take a flight to Dallas and had an 8-hour layover there before making it to Denver on Tuesday night, missing another FULL day of work. I will NEVER fly Spirit airlines ever again."
Pros: "I didn't like anything."
Cons: "You have really cheap tickets but fail to disclose that you charge for everything to include water. What a ripoff. I will never fly this airline again."
Pros: "The crew was polite and asked passengers to allow those with connections to rush past"
Cons: "The flight was 30 minutes late almost causing us to miss a flight"
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