Daily cleaning, installation of cabin HEPA filters on flights from Colombia
|February||Best time to beat the crowds with an average 4% drop in price.|
|December||Most popular time to fly with an average 12% increase in price.|
Average price round-trip
|$583||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Avianca, American Airlines and JetBlue have all waived their change and cancellation fees on flights from Colombia to the United States. Confirm policies on booking site.
Delta does not allow booking a middle seat on flights from Colombia to the United States.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Colombia to the United States.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to the United States from Colombia is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to the United States with an airline and back to Colombia with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to the United States from Colombia up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "No WiFi. Old plane"
Pros: "Leg room was excellent, staff was excellent, you did charge for headphones but I brought my own (it would be nice to be given a heads up before I arrived though just in case I did not plan on bringing any."
Cons: "The TVs did not work or did not work well. I am sure you have flown on other airlines and have seen how their map locator works or have seen how you can start and stop movies or shows. I know you are a budget airline but this technology exists and yall ignore that but I am unsure of the reason."
Pros: "It was quiet"
Cons: "The tv didn’t work, we boarded in group A and couldn’t find space for a backpack and pocketbook. The crew didn’t care and seemed extremely disinterested. When he spoke it was so quickly and ina monotone that I thought he was falling ssleep"
Cons: "The service was very poor!!! A five hours delay with a bunch of different excuses. People broke down upon arrival! Others missed connecting flights to their homes it was just awful"
Pros: "Swift boarding procesx"
Pros: "Love JetBlue!"
Pros: "Service was great, smooth landing. Great songs and communication by pilot and captain"
Cons: "Need to make the touch screen less gross"
Pros: "It was a ontime both side and good treat!!!"
Pros: "Everything, trip was great"
Pros: "I liked everything about it"
Pros: "It was so easy for me to connect. No hassle and the reps were so cooperative."
Pros: "Comfortable seating. DIRECTV on every seat."
Pros: "Smooth event the entire way"
Pros: "Everything the best!"
Pros: "Departure on time"
Pros: "No delay"
Cons: "There are nothing I do not like."
Pros: "The entire crew were bilingual which was extremely helpful. I'd only suggest that they be encouraged to speak a bit more slowly..."
Cons: "We didn't have wifi on any part of the journey and surprisingly the two movies available on my return were the exact same ones as were offered on the outbound journey. Not sure that is typical for international flights."
Cons: "My bag got damaged"
Pros: "Everything was fine. The ticket agents were very helpful."
Cons: "It was Good"
Pros: "Great customer service and attentive staff. I would definitely ride Jetblue again."
Pros: "The night kit"
Pros: "Service and customer support"
Pros: "EL SERVICIO ES EXCELENTE EL AVION ES COMODO EL PERSONAL ABORDO ES MUY BUENO Y SIEMPRE TIENEN SNACK PARA LOS PASAJEROS . DEFINITIVAMENTE LA MEJOR AEROLINEA ."
Cons: "The crrw"
Pros: "everything wap good.gerlande"
Cons: "a little bit late"
Pros: "Large space for sleep. Self service food and drink."
Cons: "The chips and soda"
Cons: "Service is not measured in dollars. Really charging $5 for blankets headsets pillows."
Pros: "Orlando's kindness"
Pros: "Henri good job"
Cons: "I should not have to wait over thirty minutes to retrieve my bag."
Cons: "Wheel chair and access boarding needs to be improved....especially since yo have to climb stairs.....more time is needed."
Cons: "Being check by security while almost everybody pass. I didn't have a problem being check but y just a few"
Pros: "This was my first time with JetBlue and I was pleasantly surprised with the size of the plane. It was pretty comfortable"
Pros: "More leg space"
Cons: "JetBlue make me pay extra $20 for more leg space and early boarding and guarantee to find space in overhead bin for cary on. The leg space was good. The boarding was bad. Instead of early boarding I was about the last person to get on board. There was not enough room in the overhead for my cary on. The depart room at the airport was over crowded and for that reason extremely dangerous in case of fire ore some other disaster. People for different flights where in the same room and did not understand this which gave problems at the boarding pass counter control. There is lots of room for improvement. But I am most frustrated about promise JetBlue make about early boarding and not doing this. Thanks, Cornelis de Gier."
Cons: "Better maneger in counter of Dom Rep at that time Morning saturday 19 august 2017"
Cons: "They information re the baggage was incorrect"
Pros: "On time and great food and service"
Pros: "Amazing !"
Cons: "No complains !"
Cons: "The delay and the fact that I had to pay extra for an under pound suitcase."
Pros: "Earlier than scheduled departure. Quick assistance with wheel chair."
Cons: "Assistive device was off loaded a bit too late."
Pros: "Overall good experience"
Cons: "Took a little bit to board small delay"
Pros: "The plane"
Cons: "That they lost my suitcase on my trip to Nashville for 30 hours I was going to a party and had no clothes to wear"
Cons: "International fly without food, what a shame!!"
Pros: "Very very helpful and nice crew."
Cons: "I wish they vegan options to eat!!! Not inclusive. Also on my flight review from Quito to Bogota on avianca , I meant to say the lights* they were on the whole flight. I could not sleep."
Cons: "Even worse than the flight GRU BOG. the delay in embarking was a mess, no explanation given, we stayed almost one hour waiting at the gantry. No food served in an international flight of almost 4 hours. Terrible airline."
Cons: "The ticket didnt have seat assigned until last boarding minute it was stressful"
Cons: "The only problem I find now with Avianca is that you can only fly with one checked bag! This makes it very difficult and annoying for me and my family"
Cons: "Better travel With another airline"
Pros: "The crew are very polite and always with a smile in the face. The seats are not comfortable are very tight."
Cons: "The food and renew the old planes. The little ones are much better."
Cons: "One of my bags did not arrive in the same flight. I received the bag the next day"
Pros: "Same as above"
Cons: "almost 6 hr delay..."
Pros: "Thanks for making me believe in Avianca again. Thanks for the nice and smiley crew that was on board."
Pros: "Overall everything went well. Boarding was easy, quick, and the crew very helpful."
Cons: "I felt the space between rows is a bit tight and the food was fair."
Pros: "The movies were the only good thing in this flight because the food sucks and the seat are very uncomfortable, which makes think on not to take Avianca for long distance trips anymore"
Cons: "The flight was delayed (53 min) and they only announced once the change in the gate from 51 to 43, many people were lost without knowing were to go."
Cons: "Delayed, toddler screaming entire flight crew did not do anything, old plane like 70 year old armrest on several sits falling apart flight was a nightmare"
Pros: "Crew service inflight are very well trained."
Cons: "After I checked in online, I noticed that my flight was delayed from 9 pm to next day at 3 am. I called the help desk and after 40 minutes and 4 different people they said that in fact that the flight 008 from Bohota to Miami was delayed. Very Poor communication between company departments and poor communication alerts to costumers. In addittion, the only explanation from counter staff was "airplane maintance". Really? For an international flight from Bogota where you have located your main airplane base ? I do believe that land staff is very poorly train compared to inflight crew. Land staff has very poor supervision to improve costumer service."
Pros: "Flight was on time"
Cons: "Plane was extremely old. It sounded like if it was going to break"
Pros: "Español todo muy bien no tengo. quejas ninguna. Los. Felicito!!!"
Pros: "Entertainment was good. Comfortable airplane. Crew was polite and helpful. I don’t usually eat in a plane, but the meal was not bad at all."
Cons: "First of all the flight was very late, so I missed my connection flight from Miami. I couldn’t get home on the other airline because it was full, so I had to buy another ticket to another city and had a family member pick me up, so we drove an additional hour. From the time I went to the airport in La Paz, took me 24 hours to get home. I had to work the next day."
Pros: "Crew is always smiling and pleasant"
Cons: "Some of this stuff need to be a little more friendly and courteous"
Cons: "I had cancel my flight with Avianca due to hurricane Irma and the airline would not cancel. It does not want to return the money"
Pros: "The same"
Cons: "The same"
Pros: "in Overall the trip was good I'd like de services in the plane and the entertainment"
Cons: "I didn't like the delay in Lima and the poor information of the personal in a land."
Pros: "Very good overall. Crew thinks they are in the titanic or something they try too. Ugh to make it seem like it is luxurious but it nothing but."
Cons: "The food is the worst on earth !!! Crew terrible , with attitude"
Cons: "Apparently our seats got sold to someone else and they had to send us to Panama and then Miami with another airline (Copa Airlines) with their oldest plane. Longest and slowest line at check in counter. Very disappointed. They said we were going to get a refund and haven't seen it yet."
Cons: "The direct flight to Miami was postpone at 1:00 in the morning. They sent me to Panama and then to Miami in the last back seat of the 2 flights. My suitcase is still in Panama. Not delivered in Miami. The flight Panama-Miami was really dirty. What a disaster!"
Pros: "On time flight and smooth takeoff and landing."
Cons: "Food was ok."
Pros: "Commuted all summer between Miami and Bogota. 5 times on Avianca, 4 times on American, 1 time on Latam. Avianca is the best of the three."
Pros: "The flight was on time"
Cons: "The entertainment system never work during he whole flight."
Pros: "Pilot excellent even in bad weather"
Cons: "Food very bad"
Pros: "Much better boarding experience and many new movies to choose from. I watched the new Beauty and the Beast."
Cons: "Their protocols for taking off and landing are a little dated. Passengers are not allowed to use blankets during take off/landing, also all window shades have to be open. They were very serious about it."
Pros: "Breakfast was good. The plane was an airbus 330 very comfortable."
Cons: "The crew only came by once with a drink and would not let me have a drink before noon."
Cons: "Smaller plane 3 seats on each side is always uncomfortable"
Pros: "Modern comforts, pleasantries, good service, clean, spacious Searle Inc. Great experience. Felt like flying in the old days. Great planes."
Cons: "the food between bog and mia was horrible a very hard and greasy piece of meat. the entertainment system had to be rebooted 4 times, it started working one hour into the flight."
Cons: "Estábamos en las sillas de atrás y se demoraron mucho tiempo en servir el desayuno. Debieron empezar a servir el desayuno de la mitad del avión hacia atrás."
Pros: "The flight departed on time which was great, and the service was good. Comfortable seats and good food."
Cons: "Pessoal despreparado, levei meu cachorro de suporte emocional, me colocaram em uma poltrona qualquer, apertada. Sendo que em outras cias colocam na primeira fileira para o cachorro poder ficar no chao. O meu voo foi cancelado e me colocAram em outro horas depois, um transtorno, e para completar estou sem minhas malas, porque nao sabiam o que tinha acontecido. Estou em orlando sem nada! Nao recomendo!"
Pros: "Food, leg room and attentive attendants"
Cons: "My hair was broken. Same position during the fligjt. Many people in the same situation."
Cons: "Attitude of the employees, organization of the airline, no assistance what so ever, lost baggage most terrible flight ever"
Pros: "The punctuality is good, the crew is good."
Cons: "How can you sell a full fight on an Airbus A-330 and not have enough food for everyone?! On this flight, me and my son were left without a hot breakfast and their excuse was "sorry, we ran out" so we got only the leftovers from the serving trays. It's sad how airlines keep getting worst by the day."
Pros: "Entertainment selection was good."
Cons: "The flight back to Miami got a 6+ hour delay."
Cons: "Friendly service with a smile. Great attitude from flight attendants, will do it again"
Pros: "the flight was good"
Cons: "Personal attention was pour,just like to do the job.pour courtesy."
Pros: "The entire flight"
Cons: "The cost"
Pros: "On time"
Cons: "Uncomfortable seats on Airbus 320. Attendant spilled water on passenger while serving."
Pros: "La comida es lo mejor"
Cons: "El embarque en MÍA fue un desastre."
Pros: "Good selection of movies, the attention of ground personnel was good this time ... should work more to improve passenger attention on land."
Cons: "Luggage takes a long time to be delivered, the food was better before."
Pros: "Got here early!"
Pros: "Friendly and cheerful!"
Cons: "I couldn’t sleep in a chair... wish I could"
Pros: "I love the overwhelming positivity exuded by the stallions in business class. Sometimes good things happen to mediocre coffee, others not so lucky!"
Cons: "The guy next to me looked like Joel Osteen and his daughter was actually Cardi B. I could feel the existential dread coming from their tray tables. Also, Lemon and Caramel cheesecake? What an awful flavor combination."
Cons: "Everything. Stinky, dirty cabin. No running water in the bathrooms. Delays on the tarmac."
Pros: "Smooth and easy."
Cons: "Not applicable"
Pros: "Premium boarding breakfast sandwich pretty good"
Cons: "My screen stopped working in the middle of an episode."
Pros: "Everything is perfect"
Pros: "Some "perk" for Diamond status on Delta to get to a shorter security line, but customs and immigration was... customs and immigration."
Cons: "No available SkyTeam lounge unless you had a business class ticket. As a Diamond flier, I can always access the SkyTeam lounges. Audio for boarding was a little unclear so there was some confusion at boarding. For reasons unknown, my bag was moved from one overhead bin to another. Very frustrating since I board early to avoid this confusion and hassle."
Pros: "the service in general very nice"
Pros: "Loved the Clear/Skymiles fingerprint boarding! Great line markers at DCA as well. Would love to see those in other cities."
Cons: "Much older plane. Not as comfortable as some other planes I've been on."
Pros: "Nice people. Very helpful."
Cons: "LOST MY BAG IN BOSTON BEFORE EVEN TAKING OFF!!!! Did not make it, and then won't deliver it when it makes it to Kathmandu! This is most distressing."
Cons: "There delay"
Pros: "Layout of aircraft"
Cons: "Couldn't find USB port."
Pros: "Easy ride back home."
Cons: "Limited options for closed captions video. Any announcement was not mentioned in writing."
Pros: "The airline did not disappoint and the customer service were very professional"
Cons: "Make sure the new signs are posted in all airports for boarding. That will help control people at the entrance"
Pros: "Updated plane, movies are old but a verity"
Cons: "Lost two pieces of luggage"
Pros: "the meal was OK and they served ice cream midway between SFO and JFK."
Cons: "Late departure. Long delay getting to the get because of congestion at Terminal 4."
Pros: "Enjoyed food and movies.Woul"
Cons: "Would like more comedy or romance movies. Becky"
Pros: "No hubo retraso y salió todo el vuelo a tiempo. El personal fue atento."
Cons: "El espacio entre asientos es mínimo y es súper incómodo. La experiencia fue de incomodidad."
Pros: "Comfort and boarding"
Cons: "Delay and food"
Pros: "On time. Funny pilot"
Pros: "Nothing about it was good. They made us Americans feel so unwanted."
Cons: "The staff was rude"
Pros: "I didn't like anything because the fly leat 3 hours"
Cons: "Headphones suck"
Cons: "Extreme delays"
Pros: "Excellent trip. Provided ample food snacks and drinks."
Pros: "Smooth. Fast."
Cons: "See above airport connection disaster...."
Pros: "We landed 50 min early!"
Cons: "The aircraft could have been cleaned more thoroughly before boarding."
Cons: "Being scammed by the Chinese, China Southern"
Pros: "The prompt transfer"
Cons: "My one piece of hard shell luggage has a special, difficult way of latching. As long as nobody opens it, it stays fine for shipping. The problem is your greedy Chinese luggage handling thieves who work for your airlines in Chinese airports. Whenever they can steal from luggage, they always try to steal from passengers, particularly American. I have had multiple experiences with theft from Chinese airports. I have been to China and back to the USA five times. Many times, items have disappeared from my suitcases in Chinese airports. That is why I decided not to move to China to live but instead move to Indonesia. However, if I fly any plane that transfers my luggage in China, I can usually expect to have my luggage robbed. Although this time, nothing was missing from my luggage, that fact that your people had to wrap my suitcase in plastic (because they did not know the secret for relatching it) and resend it a day later, that is proof that one of your airport personnel opened it to see what he could steal and then got caught because he could not close it again. I am really really really tired of you Chinese thieves. I blame all of you because you are all a product of Mao Tse Tung’s godless atheistic evil society. The Chinese have proven to me again and again that they cannot be trusted. A Kong Chinese official even stole my Ohio driver’s license when I transferred through that airport on a previous trip to Jakarta. I understand your problem. If you fire all dishonest luggage department workers, you will not have any workers remaining. That is why you will always rank as a third world backward primitive society even though you buy expensive airplanes that you don’t build and dress your people up like professionals which they aren’t. AS LONG AS Chinese airport luggage people are dishonest and cannot be trusted, your entire airline is a failure. That is not prejudice against Chinese people. I know some honest good ones. They are all Christians, the kind of good people the corrupt Chinese government hates. An atheistic country is an evil country. Do not expect to be respected by honest people. You people clearly do not deserve it. You are still in the stone age when it comes to professionalism which requires total honesty, a quality which your luggage handlers consider to be dispensable. Such cave men they are!"
Pros: "Comfortable seating in business class Arriving JFK early."
Pros: "All restroom floors were wet. I have seen this in others 767's too. Is this a 767 phenomenon"
Pros: "The stewards were professional, courteous, efficient, helpful, excellent at keeping the cabin clean, kind, and just overall wonderful."
Pros: "loved the cookies!"
Cons: "Wish there were more legroom on those little planes."
Pros: "On time"
Cons: "see above"
Pros: "Plane got to NY."
Cons: "Plane got to NY an hour late due to a maintenance issue, and we missed a connection because of it. Delta staff very unhelpful regarding connections and rebooking... we got redirected to a wall of phones to call for help."
Pros: "Was good"
Pros: "the Ground team from Israel to New York was amazing and very helpful."
Pros: "It's what I didn't like....as a Sky Miles member I should get a free bag. Small aircraft for a FL trip."
Cons: "Announcements were difficult to hear. ?static"
Cons: "make me sleep in the airport unexceptedly"
Cons: "Coming back was good ,but going was a mess"
Pros: "on time travel care in treating my visitors from Kenya Africa"
Cons: "Sure. I had booked a two week vacation in Brazil. All hotels, car rental and guides booked. Copa changed my fligjt at the last minute and out of the 14 days vacatipn I had in Brazil, they would have me spend 6 days in Panama City!!! Lost of small fortune with hotels, car rentals amd had to buy another ticket with Latam. They are a scam!!"
Pros: "You are so good all the time."
Cons: "We understand that this time is tough because the Coronavirus, they took care of all of us, and also they were kind and friendly. Thank you so much, for everything"
Cons: "the seat too back"
Pros: "flt on time"
Cons: "over all everything was just fine"
Cons: "No entertainment. Plane is getting old."
Cons: "This airline claims they are the #1 on time airline, but other than this, they don’t do anything differently. Their service is worse than mediocre, their planes are outdated and the entertainment is extremely poor."
Cons: "Hot and delah"
Pros: "All good"
Cons: "All is ok"
Cons: "No seats assigned"
Pros: "On time!"
Cons: "My lay over was too long. I originally booked with a shorter lay over and it was changed 3 weeks ago by Copa"
Pros: "Copa is always on time"
Cons: "Nothing I’m so glad"
Pros: "On time always"
Cons: "Improve que aire conditioner on the aircraft before departure... is very hot Panama!"
Cons: "a/c full, needs more control."
Pros: "Same as above."
Pros: "buen avión"
Cons: "falta entretenimiento a bordo"
Cons: "It was delayed more than 5 hours and they left everyone waiting without explanations. It took them 4 hours to give water to passengers."
Pros: "On time"
Pros: "excelente servicio y puntualidad"
Pros: "Great service, flight both ways on time, connection flights perfect everything in same concord, baggage transfer no issues, will Flight again with Copa for sure"
Pros: "Im requesting a refund."
Cons: "Copa airline is a terrible airline. Not sure how they still in business. The ticketing agents were extremely rude and show a great deal of careless towards their customers. I arrived had already checked in, i had no luggage i simply had a backpack and a carry on bag.She told me that my plane was gone 1.5hr before departure. She went in the system type customer missed flight. What she did was deceptive, unethical, and of course should be illegal. I still believe that flight was overbooked, copaairline had to cancel my previous flight due to the weather. When i contacted copa airline directly nothing they could do they said. I was advised by copaairline to wait 3-4 hrs to reactivate my ticket. I was told specifically by a gentleman that there was a flight boarding at 12am. I waited at the airport for about 8hrs to find out there wasno 12am flight that day. I cant make this up people, i have never in my entire life experience that level of stress and anxiety. I want my money back!!!"
Pros: "2 checked bags for free! Free alcoholic beverage. Other airlines nickel and dime you, Copa is great. Best prices, great service."
Pros: "I flew business class and the cabin crew were great. The cabin was clean, tray table and entertainment system worked as expected. Cabin crew were friendly and checked after my needs. Meal choice was broad and tasted very good. Beer selection was very limited on all my Copa flights from the US to South America and back. I love their new 737-800 aircraft."
Cons: "There wasn't much not to like but I would have to say the in-flight entertainment movies could have been better. i.e. wider selection. The entertainment screen sometimes performs a little slow."
Pros: "Inefficient, cannot get people where they need to be, cannot taxi. People from Panama are unhappy, rude, and terrible business people."
Cons: "Why were there two planes half full that left Panama for LA eat the same time...WTF is wrong with our ability to spend resources from the planet all at once and so wastefully."
Pros: "Crew were friendly."
Cons: "It’s nice that Copa feeds you, even on short flights. But every option was meat- there was no vegetarian option. (The site I booked through didn’t give me - or at least I didn’t see it- the option to request a special meal.) In this day and age, I really recommend they have a non-meat option. On another flight on this trip, I also asked for hot tea from the drink cart, and they said it was coming, and it never came."
Pros: "Not a single thing."
Cons: "I’ve flown with an extensive amount of airlines in my life and I will NEVER fly with this company again. I am currently stuck in Panama with a friend, we have no bags because of their poor customer service and lack of communication with ground ops. We are not being refunded and have to purchase another flight for their mistake. If this message detours just 1 person from the experience we had then it was worth the time taken away in a foreign place that I should be exploring happily instead."
Pros: "The direct people who interact is excellent everyone very courteous and friendly"
Cons: "An item stolen from my luggage"
Pros: "I like the easy connection and that we arrived on time. Even that the boarding was late."
Cons: "airplane cold and no blankets. Bad service. No info"
Cons: "La comida no es adecuada para un viaje de tantas horas"
Cons: "I didn't like, I didn't have the option to choose my seat."
Cons: "Too much turbulence"
Pros: "The flight crew was pleasant and was bilingual which made the flight better"
Cons: "It was a lot of turbulence and the plane dropped drastically during the flight. No one spoke English to explain the searches, reason for change in seats. It was difficult to communicate with staff prior to boarding."
Pros: "Friendly and Courteous employees. Flights were on time."
Cons: "Gates were not available upon arriving at destinations. Once we had to take a shuttle bus from plane to gate."
Pros: "Absolutely nothing."
Cons: "Your call center, and your offices are so seriously deficient. I as assured by agent that I was assigned seats 5. They lie to your face. The problems are then at the airport."
Cons: "We waited on the tarmac for an unusually long amount of time."
Cons: "i travel with copa every year, and for the last 2 years i have experienced problems with them. specially with the reservation and the luggage. I like to buy my ticket 3 to 4 to months ahead so i can reserve my seats in the first rows. When it is the time to do the web check in, they change my assign seats and separates us in different seats back in the airplane."
Cons: "check in"
Pros: "Los representante son despotas y coperan en las necesidades que se le presentan a uno y y son exagerados para cobrar por las maletas"
Pros: "Boarding area at Medellin Airport is clean, roomy, comfortable, modern and bright. Boarding is very orderly. Flights are always on time with Copa, which makes them a very reliable carrier. Planes are modern, clean and well maintained. Copa offers free headphones, meal and drinks, which is very rare on short flights."
Cons: "Entertainment options on Copa planes are very limited, but understandable on such a short flight."
Cons: "very cold on the plane and don't provide blankets!"
Cons: "Everyone everything"
Pros: "Nothing. They said I was a no show on Wednesday Miami Panama and cancelled my reservation. They made me go to The airport and didn't even apologize. Unbelievable mistake."
Cons: "The way I was treated"
Pros: "Please see above"
Cons: "Wheel chair service was bad"
Pros: "Flight includes meal, seats have USB charge ports."
Pros: "I now am a fan of COPA airlines"
Pros: "Everyone was friendly"
Cons: "First two landings were hard hitting to the ground. Kinda scary."
Pros: "All was great - we even arrived early."
Cons: "Not even a cracker"
Pros: "Flight crew offered me compensatory AA aadvantage miles for screen not working"
Cons: "Screen did not work on video display. As always, seat was terribly uncomfortable. Felt like I was sitting on a wooden playground bench."
Pros: "The Bogota based crew provided the best service I have ever experienced. Extremely pleasant and customer focused. We were flying with twins and they assisted us through out the flight. Once we landed in MIA they helped us maneuver through the maze to reach the customs & immigration area quickly. All in all a great experience."
Pros: "Latam lounge in Bogota"
Cons: "Pay for premium seats, not enough leg room a rip-off"
Cons: "Left 2 hours late from Bogota"
Pros: "Everything went very well."
Cons: "No room between seats."
Pros: "Crew was very helpful"
Cons: "Seating onsite didn't facilitate the experience. Traveling with a minor, it is important to seat with family members how can help throughout the flight. First come first serve seats approach not a good strategy as a customer approach. Charging extra for regular seats to choose online...not a good approach. Not having vegetarian options a big mistake. What do we eat?"
Cons: "No entertainment, no food"
Pros: "Value for money"
Cons: "The staff doesn't hold passengers accountable to carry on bag size and additional bags. It results in cabin luggage storage being full before 3/4ths of the passengers board."
Pros: "Their customer service sucks."
Cons: "Their customer service sucks."
Pros: "Arriving early"
Cons: "Having to pay for the wine."
Pros: "I would like to include these miles to accumulate them. I flight with Latam to Río de Janeiro renta y. How can I get them?"
Cons: "When we arrived at AirPort El Dorado, we discovered that our flight was cancelled/has been changed without warning us! They scheduled us a new flight with Vianca and Iberia: Bogotá-Madrid + Madrid-Brussels. My partner and I could not sit together on any of these flights! 1 of 10 hours and of 2 hours! I would NOT recommend AA to anyone! This was full responsability of AA!"
Pros: "Check in and boarding was quick"
Cons: "Paying extra for seats"
Pros: "Modern plane"
Cons: "Required to board bus for a half minute a ride to get on plane in front of "gate". Business class only 8 smallish seats. Economy have was as cramped as ever. Long restroom lines."
Cons: "Mejorar el snack"
Pros: "Very good"
Pros: "La atención"
Pros: "I had a great experience overall. I don't give 5 stars because there is always room for improvement no matter how good your service is."
Cons: "Size of the snacks"
Cons: "I called around 5 times since june or july to change my flight because I was injured at work and couldn't travel. I called customers service and they told me that I cannot change my flight they dont give another solution they just told me that I have to buy another flight ticket. I will not recommended amy of my family or friends to travel in vayama."
Pros: "Movies. Upgraded to more spacious seat."
Cons: "Dry dry dry. Hard to sleep."
Cons: "No food chips chips very POOR POOR"
Pros: "the wine was good"
Cons: "the tv"
Cons: "Entertainment was boring"
Pros: "Loved the idea of a screen in front of me, but mine didn't work"
Pros: "Everything was amazing"
Pros: "no usb charger"
Pros: "When it comes to travel, there is always something that can go unexpected. Is that happens to you and you come to AA counter with a positive attitude they will make sure you are satisfy with your service."
Cons: "The seats are TOO DAMN SMALL!!!!"
Pros: "Got there on time"
Cons: "It was too cold"
Cons: "Horrible, inflight experience, customer service"
Pros: "Fast boarding"
Cons: "My entertaiment system was broke, I let the crew know about it but they never pay attention on this issue, seat 13F"
Pros: "Porque sus tripulantes y azafatas son super atentas"
Cons: "delay missed my connection.."
Pros: "found out upon boarding that my $97 ticket was for a business class seat. Awesome"
Cons: "They didn't let him to aboard, because of a mistake on the name. I called to ask for help to fix the name and the person who answer me asked me for a numeric code and I didn't know where to find it. He was very rude, didn't help at lot guiding me where I can find it, but instead he said " You have to call back when you find it" I asked him that I couldn't find it and he almost yelled at me saying DID YOU GOT a RESERVATION OR NOT?. I never found the numeric code he asked for. So I called again and fortunately somebody else answer my call and she was a litTle more helpful and didn't made me waste my time with a numeric code. She asked me for the Trip ID # and I found it right away. VERY DISAPPOINTING. I LOST 700 DOLLARS. I HAD TO BUY ANOTHER PLAIN TICKET!!!!!"
Cons: "The rental car they have different than show price is diferentente u pay more than kayak ofert to hight price they I was. Not happy you should be check that they said the insurance u offered is not valid in el salvador"
Pros: "All fly attendants. DId a very good job"
Cons: "The little flat tv was not working properly. The plain is too old."
Pros: "QUE SEA PUNTUAL"
Pros: "El servicio al cliente"
Cons: "I don't like that My fly was delayed 30 minutes or more"
Cons: "Terrible food - and for some reason we were given no choice - even though everyone else around us was. Yukky ravioli."
Pros: "The attention of the staff in general"
Cons: "the delay was only 50 min but taking in consideration we were arriving at night or afternoon it was a problem for many passengers"
Pros: "STAFF WAS VERY WELCOMING"
Pros: "Seats are too close together. We can hardly move, backward or forward."
Pros: "The service and the time of things done."
Cons: "El vuelo se retraso. Perdi el vuelo de conexion y no me brindaron hospedaje, ni comida y me mandaban de un lugar a otro pero nadie respondia."
Airlines flying from Colombia have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Colombia
Masks required on board, masks provided on flights from Colombia
Social distancing seating
Middle seats unavailable to book on flights from Colombia
Testing for antibodies, testing for symptoms for flights from Colombia
Waiving of change fees. Search flexible flights from Colombia