Daily cleaning, installation of cabin HEPA filters on flights from Colombia to Burlington
Most visitors from Colombia need to provide a negative COVID-19 test result and/or quarantine to enter Burlington. Citizens and lawful permanent residents of the United States, certain family members, and other individuals who meet specified exceptions, will be allowed to enter the United States.
Please find all the exceptions in the last proclamations.
Read more about travel restrictions for Burlington
Visitors from Colombia are not required to quarantine after entering Burlington.
Visitors from Colombia must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 hours before departing to Burlington.
Current regulations for vaccinated travelers to Burlington: most visitors from Colombia may enter Burlington but may still need to provide proof of negative COVID test.
Passenger Disclosure and Attestation
New York State Traveler Health Form
Los Angeles Traveler Form
Masks: Recommended in public spaces and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
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Scores according to KAYAK customer reviews
Pros: "Arrived 17 minutes early too!!!"
Cons: "Delays and nonstop messages about ETAs and gate changes"
Pros: "Nothing, because I missed a doctors appointment due to the delay and I spent the entire day traveling instead of the 3 hours it should have taken."
Pros: "Jetblue is my now number 1 choice for flying. They offer amazing comfort and value."
Cons: "Including free headphones, but not a deal breaker."
Cons: "Why do the seats no longer recline. Try flying 6 hours sitting uncomfortably. If they changed it si seats no longer recline I’m changing airlines"
Cons: "86 year traveling I had to get wheel chair to escort my Uncle I was not flying. Had to return to gate to get a gate pass after arriving at third floor so I had to wheel my uncle downstairs again. Then was told by overwelmed employee named Daisy that I had to stand online again."
Cons: "My connecting flight was delayed, and I had to spend 12 hours in the airport, with no hotel voucher!"
Cons: "Evetying was excelent"
Pros: "Everything ran smoothly on this flight- on time , fast luggage delivery, cheerful flight attendants."
Pros: "Everyone was friendly and kind. The flight was on-time."
Cons: "Nothing to complain about."
Pros: "Love Jet Blue!"
Cons: "Departure was delayed, then it made an unscheduled stop in Jamaica for refueling! A 3 hour flight ended up taking 7 hours. On top of that the plane did not have a way to recharge a cell phone. The entertainment choices as well as the tv screen were poor and then there was no way to turn off the screen."
Cons: "there was something wrong with the signal, a movie I was watching ended in the middle and would start again, this happened three times. Not a big deal for a flight that was overall very good."
Cons: "The first flight was severely delayed, leaving me only 2 minutes to catch my connecting flight. There was no warning or good explanation for the hour delay on the tarmac. The original connection would have left me with about an hour for a layover, which I was fine with. Thankfully, the assigned gate for the second flight was close to the entrance. I almost didn’t make it, though."
Pros: "Legroom in coach and snacks"
Cons: "My wife and I were assigned seats in separate rows"
Cons: "Once again, on this flight, I, my wife, and our 2-year-old were split up. This time, we were all placed in different rows. Way to go JetBlue! Thankfully, on this flight we had people who were decent enough to trade seats with us (probably because it was only two seats to an aisle, and therefore, no middle seats) so we could be together. Shouldn't have to do this though. PUT FAMILIES TOGETHER ON PLANES, ESPECIALLY IF THEY HAVE YOUNG CHILDREN."
Pros: "On time take off."
Pros: "We were very happy with practically everything with our first impression of this airline as well as the customer service."
Cons: "We had to pay a little bit of money to upgrade our flight and now we found out that if we apply for the one credit card of theirs the fee would be more then refunded over the year."
Cons: "So the delay messages started at 7am two hours before the flight was scheduled to leave. Flight is over an hour delayed. The flight is only a hour long but still annoying. Arrived at the airport 2 hours early and noticed that the plane was in fact at the gate. Hmmm, no pilot apparently. Pilot arrives, we board with the hopes of getting out earlier than the delayed stated. But wait, all the passengers are on board but we are waiting for ice and catering. Seriously, the plane has been here for 2 hours and jet blue can’t spped things up and we are further delayed by waiting for ice. Poor planning!"
Cons: "When I arrived at JFK after 14 hours long flight on Emirates, the service counter was understaffed with 1 hour long lines! Un-acceptable! Especially, since all I needed is to re-print my boarding pass, because US TSA would not accept the boarding pass printed by Emirates in India. The kiosk would not recognize my name on reservation! The kiosk did not recognize my recently issued US passport! Bloody annoying! Only able to print the pass after keying reservation code - yet, again not acceptable! The other, earlier attempts should have recognized me and found my reservation! Very upset with quality of service on the ground!"
Cons: "Poor service"
Pros: "Short flight"
Cons: "We waited for an hour for snacks and the snack truck showed up, and we wanted up taking off without snacks. I had slept in the airport all night and was starving."
Cons: "No TV service both ways of my trip. Passanger seat control come out of place."
Cons: "Entertainment wasn’t working, they constantly run out of fresh food. It has happened several times in different flights. Luggage delivered late. Too long of a wait in Fort Lauderdale"
Pros: "Had a reasonably comfortable seat. Entertainment and information screen is very nice. Crew was very pleasant. Got in to our destination within minutes of the advertized time despite a long wait on the tarmac to take off from busy Seatac. Offers of beverages during the early part of the flight."
Cons: "No meal offered, and just a single small snack at the beginning of the flight so arrived ravenous, Controls for the TV on the armrest where my neighbor’s elbow kept changing the settings — the controls should be moved to a less vulnerable location."
Pros: "We were well informed of the delay in our flight ..thank you for the advance noticed"
Cons: "The 45 min delay"
Pros: "Great airline. Lots of leg room and great snacks! Smooth take off and flight too!"
Cons: "Boarded 30 minutes later than expected. Also sat on plane for an hour and a half before takeoff because of technical difficulties. It was a late flight to begin with and now instead of getting in at 11 I got in at 1:30 am."
Cons: "flight was cancelled, and i want my refund back"
Pros: "traveling with a 2yr old, all 6 of our in-flight entertainment units were not working. made it challenging to say the least."
Cons: "The movies"
Pros: "The service of our flight attendant and the smile of the pilots.."
Cons: "Everything was excellent."
Pros: "Crew was very hospitable"
Cons: "The headphone jack wasn’t working properly, sound was muffled and fuzzy. Couldn’t enjoy any entertainment provided. The flight was full so I couldn’t ask for another seat either."
Pros: "On time"
Pros: "Easy checkin Wi-fi Carry on baggage"
Cons: "Seat TV was broken Didn't starve coffee"
Pros: "Left on time. Quick, smooth flight. Arrived early. Couldn't have been better!"
Cons: "No breakfast on 3 hour flight that departs at 7 am."
Pros: "Enjoyed everything about the flight from takeoff to landing. When possible I will fly jetblue over southwest any day"
Cons: "there really wasn't anything I didn't like. Except for maybe the roomier seats that sat vacant on the flight - when I asked if I could move from my seat I was told that I had to pay $$$ more if I wanted to move to one of the empty seats during the flight."
Pros: "Apart from a well handled gate change, the flight was uneventful."
Pros: "Helpful, friendly staff."
Cons: "No blue chips!!"
Pros: "Great customer service and attentive staff. I would definitely ride Jetblue again."
Pros: "Communication, space"
Pros: "No food for 11:30 flight - even though it was lunch time. snacks are "fair" at best Ontime seats and space are fine"
Cons: "very limited TV and movies ... other airlines are better ..."
Pros: "Good service, friendly crew."
Cons: "Had to wait over an hour for crew to arrive"
Cons: "A total mess and short of information"
Pros: "Boarding is much more efficient than usual airline classist hierarchy."
Cons: "No USB ir AC outlets. Tiny screens and no choice on movies"
Cons: "International fly without food, what a shame!!"
Pros: "The flight attendants were very attentive and friendly, but also respected the needs of passengers who wanted to sleep on this red eye flight."
Cons: "I wish JetBlue (and other airlines) would provide free blankets on request to any interested passengers for red eye flights."
Pros: "Sitting in the exit row"
Cons: "The cabin was a little cool for me during at least half of the flight"
Pros: "Great crew."
Cons: "Entertainment system malfunctioned constantly"
Pros: "Got here early!"
Pros: "Crew was great"
Cons: "Lots of screaming children. Not much to do about that..."
Cons: "The carrots were hard and the bread was cold."
Pros: "The flight was comfortable"
Cons: "It got delayed multiple times."
Pros: "Crew was really nice"
Cons: "Since my first flight was delay I lost deje second one."
Cons: "They were great"
Cons: "Broken plane. Why not take better care?"
Cons: "Cheerless stewards could perk up."
Pros: "The crew was polite and welcoming."
Cons: "Flight cancelled with no reasonable alternative. Ended up driving."
Pros: "Al the amenities were provided."
Cons: "In this day and age Wi-Fi should be provided always. Unfortunately it wasn't on the flight from Tokyo back to Los Angeles."
Cons: "Plane was too hot"
Pros: "The inflight entertainment options were great!"
Pros: "Timing was good"
Cons: "Plane was too small. Attendant was almost nonexistent."
Cons: "More room."
Pros: "During the wait the monitors were turned on and we were able to watch movies"
Cons: "Flight got delayed in Atlanta we’re sitting on the plane for about an hour, We didn’t get offer anything during that time."
Pros: "Preboarded and all went smooth and quick"
Pros: "Quick flight"
Cons: "Not much space for Carry ons. Much smaller than most aircrafts"
Pros: "The service is very good from the beginning. The flight attendant is very caring thanks so much."
Cons: "knees were jammed into the seat in front of me."
Cons: "flights all on Delta - about one a week for 3 months straight - and yet when Delta cancelled my flight and re-booked they did not give me any upgrade or loyalty as I saw it - I had paid extra for Delta Comfort and they told me the flight they re-booked me on simply did not have any comfort available. However, I was not the one canceling the flight and re-booking - that is their problem and after so much loyalty for years I feel like I should have gotten some kind of upgrade for free...If I have to cancel - I have to pay fees - but if they cancel - I lose ...despite being a very loyal SkyMiles customer. I am quite disillusioned with Delta now and will have to look around to see what other airlines there are now - and my entire family - and what kind of loyalty they give to their loyal customers. It needs to be a two-way"
Pros: "Seat confort"
Cons: "Food and drink service"
Pros: "AVL-ATL quick flight, small but comfMgr and you could actually roll your suitcase down the middle aisle. No entertainment, food or drink service."
Pros: "Good flight. Organized. Friendly flight attendants. I like Delta."
Cons: "Paid for priority seats, but weren't offered the option for my two free drinks due to the flight being short distance."
Pros: "During some bad weather the pilots chose to go into a holding pattern to wait for a thunderstorm to leave the field. Thanks for considering our safety. The entire crew was awesome."
Cons: "Why do the airliine attendants make sure all of our seat belts are fastened before they give us a safety briefing to demonstrate how to buckle our seat belts?"
Pros: "Mobile entertainment was great and the crew was lovely."
Cons: "Our flight was delayed, which is a understandable part of travel. But what made it worse was that we didn’t have any visibility on our actually departure time. We were first told our flight would be delayed an hour, then the departure time was moved up 40 minutes without any clear messaging. We caught an email from Delta, but if we hadn’t, we might have missed our flight. The plane was also abnormally loud on board, and the air pressure seemed to fluctuate throughout the flight, making the experience uncomfortable."
Cons: "price could be cheaper"
Pros: "Flight was late leaving JFK. I paid extra for Comfort Plus and had the most uncomfortable seat ever. My back ached during and after the flight. Absolutely the worst seat ever that I have had flying. While it was a short flight we were supposed to get serviced during the flight, but there was no cabin service unless you were in 1st class. So much for the perks of Comfort Plus as there were none. Not even a glass of water. Wow! When we landed late obviously because we left late we were late and there was no ground crew to get our plane to the gate so we sat for over 1/2 hour on the taxi way waiting for ground crew to be available for us to get to the gate. To add insult of injury when we did get to go to the gate there was no gate available for use so we had to deplane in the rain down the emergency stairs. They said that if you had a problem with the steep stairs that they would make other accommodations. Probably would have been another delay so we all carefully went down the steep slippery stairs. I doubt that the stairs met any OHSA or safety requirements except for emergency issues. They were wet and slippery. This was the absolute worst trip that I have taken with Delta. It will seriously influence my future trip decisions."
Cons: "Not being on time. Not delivering service stated. Sitting on a taxi way for extra time. Having to disembark down steep slippery stairs, basically an emergency exit. This trip was late from start to finish."
Pros: "The chekc in person was very helpful."
Cons: "The plane was too hot and the pilot did not accommodate the passengers request. More than just me made the same request."
Pros: "No wifi couldn’t do any work"
Cons: "Was looking forward to completing some work but the wifi never came on."
Cons: "The special meal I ordered was delivered to someone else. The entertainment system wasn't functioning properly and no English susbtiles we're offered for any of the movies, unlike my previous Delta flights (for some reason there were only Chinese)"
Pros: "Same as above."
Pros: "Snack choices updated aircraft"
Cons: "No entertainment options"
Pros: "Delta did a great job - you absolutely can not complain about the food/drink service as they are seemingly constantly walking through the aisles to offer more food and drinks. The coffee is kind of lousy, but I'm sure it is a tremendous challenge to serve good coffee on an airplane."
Cons: "My entertainment system was essentially broken - one of the crew members was very helpful in helping me try to fix it and then giving a voucher for what I thought was a reasonable amount."
Pros: "Pushed back early, short taxi, took off one minute after scheduled departure, smooth flight, landed a half hour before scheduled time."
Pros: "Good crew"
Cons: "No entertainment"
Pros: "Food was good for coach. Took off and landed on time"
Cons: "Cramped in coach. Observed a little bickering between crew members on movement of carts down the aisles. Seat back entertainment controls very slow in response time."
Pros: "Very Comfy plane."
Pros: "Staff were all polite"
Cons: "The least amount of legroom I've ever had. The most cramped I've ever been and I'm 5'2 and fly a lot. Also for a 5 hour flight, I should not have been as uncomfortable as I was. There's less cushion than before."
Cons: "We we missed our connection they wouldn't help us at all."
Pros: "Flight was on time. Crew very friendly. Plane was clean, boarding very organized but I would suggest boarding from the back forward. This would eliminate blocked aisles."
Pros: "The cabin temperature was not good. Started out very cold. When I asked about it (which I shouldn't have had to do), they overcompensated; then it was too warm. After a couple more tries they finally got it equalized."
Pros: "Weather, I think, caused a delay for my flight to Atlanta from Dallas which results in missing my connection. I was traveling with my 4-year old granddaughter. However, when I arrived having already missed my flight, I found special assistance area and was able to immediately connect with an agent who booked us on the next flight (last flight of the day to Richmond). Saving the day."
Cons: "All the planes were full and did not have enough room for carry on causing delays and getting the flight off later. The gate agents and crew did what they could to get the plane loaded faster, but they loaded the front first and those in the back could not get past making loading the plane take even longer."
Pros: "It was a nightmare. The reps were confusing and giving different answers"
Cons: "Everything could have been better I spoke to 4-5 AA reps/staff, they were horrible. Need lots of training."
Cons: "Nothing was offered or included, not even water! The crew never passed asking or offering anything. Not even when you saw them face to face. I recently took a flight of the same length with Frontier and even though you had to pay for carry on and buy the water at least they cared"
Cons: "Great flight"
Pros: "Crew was good"
Cons: "Less gate changes"
Cons: "Many of the crew members seem as if they hated their jobs. I hesitate asking them anything."
Cons: "Flight attendant was very rude on Flight AA3451 on April 25th"
Cons: "I love it"
Cons: "Flight delayed three hours."
Cons: "All flights should include WiFi, and or entertainment, and better snack options. Flights out of and to Burlington are very expensive!"
Pros: "All was great - we even arrived early."
Cons: "Not even a cracker"
Pros: "The cost."
Cons: "I could not even get the flight rebooked I never got on the plane Los Angeles and they acted like I was there and all was well. I never checked in.. emergency led to a reschedule but contact was never accommodated."
Pros: "Flight crew offered me compensatory AA aadvantage miles for screen not working"
Cons: "Screen did not work on video display. As always, seat was terribly uncomfortable. Felt like I was sitting on a wooden playground bench."
Cons: "Lost our bags on our 6 hour layover in Bogota and when we arrived in Lima (our last stop cusco) they were not nice about it at all. So rude. We almost missed our flight to cusco because of it as well even though we had almost a 3 hour layover. Took more than 24 hours to get the bags"
Pros: "The Bogota based crew provided the best service I have ever experienced. Extremely pleasant and customer focused. We were flying with twins and they assisted us through out the flight. Once we landed in MIA they helped us maneuver through the maze to reach the customs & immigration area quickly. All in all a great experience."
Pros: "We got there"
Pros: "Latam lounge in Bogota"
Cons: "Pay for premium seats, not enough leg room a rip-off"
Cons: "Left 2 hours late from Bogota"
Pros: "Everything was perfect"
Cons: "Everything was good to be honest"
Pros: "Everything went very well."
Cons: "No room between seats."
Cons: "Our bag was never transferred to the continuing flight. Then it took a week to catch up with us. When we complained to American they just passed the buck to the final carrier, but I think the mistake was theirs."
Pros: "The flight was on time"
Cons: "The food was so so nothing special"
Pros: "Everybody answers me any questions that I have. And treat me very Gental. I thought that I lost a Lounge but in my next fly from Bogota to Pereira apair in Pereira airport."
Pros: "On time"
Cons: "No leg room, hot plane, airline staff is friendly but clearly bored."
Pros: "Crew was very helpful"
Cons: "Seating onsite didn't facilitate the experience. Traveling with a minor, it is important to seat with family members how can help throughout the flight. First come first serve seats approach not a good strategy as a customer approach. Charging extra for regular seats to choose online...not a good approach. Not having vegetarian options a big mistake. What do we eat?"
Cons: "No entertainment, no food"
Pros: "Value for money"
Cons: "The staff doesn't hold passengers accountable to carry on bag size and additional bags. It results in cabin luggage storage being full before 3/4ths of the passengers board."
Pros: "The movie, game and music selections were good. However, my son was only able to connect to the Disney movies. Something was wrong with his monitor."
Cons: "Food was awful! Service was hit or miss. One flight attendant was very curt in asking about beverages. They seemed to be impatient. Also, comfort level was poor. I am only about 5'2" but I thought leg room space was tight."
Pros: "Worst plane to travel 5 1/2 hours. Almost no legroom, very small seats."
Pros: "roomy flight, great movie selection, food was great"
Pros: "Their customer service sucks."
Cons: "Their customer service sucks."
Pros: "Arriving early"
Cons: "Having to pay for the wine."
Pros: "I would like to include these miles to accumulate them. I flight with Latam to Río de Janeiro renta y. How can I get them?"
Cons: "When we arrived at AirPort El Dorado, we discovered that our flight was cancelled/has been changed without warning us! They scheduled us a new flight with Vianca and Iberia: Bogotá-Madrid + Madrid-Brussels. My partner and I could not sit together on any of these flights! 1 of 10 hours and of 2 hours! I would NOT recommend AA to anyone! This was full responsability of AA!"
Pros: "Nothing. The entire experience with AA was horrible. Flights delayed, poor protocols to accommodate passengers in other flights.AA does not take responsibility of reimburse or compensate the passenger for cancellation of flights for technical problems of their aircraft even thought the flight is operate by AA. Zero help and communication with airlines (AA and LATAM) involved with the delays, lost connections or frights cancellations. I should be reimburse or compensate for all the inconvenience generated."
Pros: "Easy to book. Reasonable price. 10/10 would book again."
Pros: "Check in and boarding was quick"
Cons: "Paying extra for seats"
Pros: "Flights were on time and staff all were smiling and kind."
Cons: "Liked everything!!"
Cons: "Crowded seating, smaller seats."
Pros: "Modern plane"
Cons: "Required to board bus for a half minute a ride to get on plane in front of "gate". Business class only 8 smallish seats. Economy have was as cramped as ever. Long restroom lines."
Pros: "Flight on time"
Cons: "I called around 5 times since june or july to change my flight because I was injured at work and couldn't travel. I called customers service and they told me that I cannot change my flight they dont give another solution they just told me that I have to buy another flight ticket. I will not recommended amy of my family or friends to travel in vayama."
Pros: "Good options of entertainment."
Cons: "Bad service of few members of the crew. Always seem to disturb them. In the long flight, they never pass to offer water (flight Bogota-Barcelona)"
Pros: "Fast boarding"
Cons: "My entertaiment system was broke, I let the crew know about it but they never pay attention on this issue, seat 13F"
Pros: "Accuration and responsability"
Cons: "Long conection"
Cons: "Could not get voarding pass although an AA plane the ticket as tgey called it was co partner with LATAM, so American would not talk to me and LATAM could not help either. Eventhough I was talking directly in the LATAM lounge with a representative. Ridiculous could not obtain a seat assignment until I arrived in Bogota, there I found out that the flight was overbooked and ended up having the last of a center seat."
Pros: "Flight cancelled. Got routed through Aviancs."
Pros: "QUE SEA PUNTUAL"
Pros: "United uses a code share with Avianca for regional flights."
Cons: "Quick flight on time and no issues."
Cons: "Our bag was tagged as Priority, and was literally the last one off the plane. We clearly have different definitions of that word."
Cons: "Flight delayed by over 4 hours. Took another flight"
Pros: "United is fine."
Cons: "They have a Delay and they comunicated late. I traveled with a 3 month old baby, so you can imagine whe you have a delay of more than 5 hours."
Pros: "I had the row of seats to myself and lots of leg room."
Cons: "Our flight was delayed. We watched while the next flight was loading on time. We had to wait 2 hours!"
Pros: "Made up time lost to bad weather. Several announcements from pilot-I always like that. Makes me feel more personally cared for. "My friend the pilot is taking me there". That might explain how it makes me feel. Wish they did it more. Don't usually complain but below you will see I did."
Cons: "Your headrest are especially cheap, plastic like, with little padding. Being in back row(no recline) would have been manageable if I could have leaned head to side to rest on something that extended out. Left too much light on (all down center) for an overnight flight. Served heavy dinner at 2am. Woke everyone up. Later light breakfast would have been more appropriate. Bathrooms reeked and waste bin overflow. Stewardess in back chatting. Don't they ever check?. They didn't seem to want to there."
Pros: "The lounge and boarding area at Houston Airport were great. The staff at boarding did a good job keeping everyone happy and in line and boarding in the proper zones."
Cons: "All the flight attendants were trainees. I was served cold coffee because it took so long to get from the front of the plane to the back. I was given a toothpick to stir it with. My headrest detached from the seat, and I had to sit uncomfortably during the flight. The plug for headphones was broken."
Pros: "The pilot and stewardess were very pleasant to chat with the stewardess was sweet, pleasant to chat with. All around enjoyable She likes her job as does the captain."
Cons: "I fell getting out of my small seat breaking my glasses and hitting my head on the top of seat’nnn"
Pros: "Pleasant crew, flight on time. Ambiance = none, comfort = bare minimum, better than sewerage on the Mayflower and that's the norm."
Cons: "What I wrote above was meant to describe our experience from Chicago to Burlington- not Milwaukee to Chicago. Although, we had a delay in Milwaukee too. Overall, everything was only fair"
Cons: "When boarding, the agent said we had to check our rollaboards because they were our of overhead bin space. Hen we entered the plane, we saw that the entire back half of the plane had empty bins, but by that time it was too last to retrieve our bags."
Cons: "Never got to dc"
Pros: "Flying on the beauty Dreamlier Boeing 787"
Cons: "Luggage crew too slow in both airports"
Pros: "All the effort to make my need for wheelchair problem free"
Pros: "I had a good amount of time between each flight, every plane was waiting at the gate when I arrived, every flight arrived early."
Pros: "Once the plane boarded it was a smooth flight."
Cons: "The airline said that it needed to take on additional fuel due to bad weather, which would make the plane overweight. This meant that nearly half of the passengers who bought tickets would not be able to fly. Thos made boarding stressful as they were randomly calling names. They were offering $2000 and a hotel and meals and a flight out the next morning. However I did not have flexible travel plans and the stress of hoping to be allowed to board was unpleasant."
Pros: "Help changes with my seat assignment"
Cons: "Leg room bad.....attendants. not very happy"
Cons: "We kept getting delayed by 20minutes (for 4 hours) without any communications/updates from the staff as to what the problem was or when a solution might be found."
Cons: "I reboarded the same plane for this leg of the trip. The same issue with the air being unbearably cold."
Pros: "One flight attendant who went above and beyond to compensate for the airline having prepared a vegetarian meal option"
Cons: "Called ahead to secure a vegetarian meal option for a 6-hr flight and the meal was promised. Once on flight it was explained to me that vegetarian option was not offered on this flight. If customer rep would have explained that, u would have taken measures to bring along a prepared meal for myself. Not okay."
Pros: "Economy tickets were over sold and I was moved to 1st class seat! Best flight ever.!!!"
Cons: "Customer service, baggage policy, service at the airport counter, in short everything."
Pros: "Flight was delayed but the pilots got us there in time to make our connecting flight. Thank you!"
Cons: "On an international flight didn't expect to pay for movies and our seats didn't recline. Made for a long and uncomfortable flight."
Pros: "Because of the delay, I missed my connecting flight, but a United staff member was ready to hand me a boarding pass for a new flight right when I got off the plane. That took away any worry or hassle for me, which I appreciated."
Cons: "We sat on the runway for 2 hours. Also, my headphone jack was broken, so I could not connect my headphones to watch a movie. When I tried to explain the problem, the flight attendant misunderstood and just ended up bringing me a new pair of headphones... not helpful."
Pros: "Movies on plane"
Cons: "Over 2 hour delay caused necessity of connection to be unusable - no explanation. Virtually useless help in getting a new connection."
Pros: "Every member of the crew was really helpful, especially since I had a cello with me. They helped me with tips on how the airport and their boarding system worked, and I'm sure they are just as good with families and people carrying heavier luggage."
Pros: "Gate staff were courteous."
Cons: "I had about an hour layover in which I had time to use the restroom and buy lunch. I did these things, then went to wait at the assigned gate. Meanwhile, unbeknownst to me, they changed the departing gate for my connecting flight. The concourse area is so crowded and noisy, and announcements are only heard in the immediate gate are, that, though I was sitting only one gate over, I did not hear the boarding calls and missed my flight. I sat in Newark airport for six hours (which included a maintenance problem, gate change and 1 more hour delay) until the departure of the next flight to Burlington."
Cons: "Again, United changed my original departure time from Burlington, VT to San Diego (via Chicago) from 10 am to 6:30 am. This meant an overnight stay in Burlington and loss of sleep and my free breakfast. In addition, I was stuck with 4+ hr layover in Chicago. The Chicago terminal was a mass of swarming people. Horrible!"
Cons: "ABSOLUTELY ZERO EMPATHY WHEN 2 MINUTES LATE TO GATE... Was actually mean and let 2 airline crew on while we stood there... plane there... our bags on... especially when United needs a better profile!!"
Pros: "The crew was great"
Cons: "I was not able to use the TV because the key to change channels was broken. I did not like the food, Too many calories and starches and the airplane was old and outdated. Thanks"
Pros: "Staff did offer two ten-dollar food vouchers as an apology for the inconvenience. They seemed to try to keep us updated on delays."
Cons: "There were probably ten delays over the course of about ten hours. Communication among staff, aircrew, and maintenance teams seemed very poor. Really didn't seem like people knew what they were doing. Very unprofessional and perhaps somewhat uneccessary."
Pros: "No flight"
Pros: "Gate agent did the best she could with the (limited) info she was given."
Cons: "Multiple hour delay for what was originally described as a 'quick maintenance thing'. In addition, after a 2 hour delay we had a gate change to the far far end of a different terminal."
Pros: "On time"
Cons: "The aircraft was a bit older for a 6 hours flight so I felt too closed to a person next to me"
Pros: "This flight was canceled due to weather. We rented a car and drove back. During the drive we experienced very brief periods of drizzle rain. The weather radar showed no signs of bad weather in the area. I am all for safety but Is light rain really a valid reason for cancelling a flight, or was this more about a flight that was not fully booked?"
Pros: "All luggage had to go in the belly of the plane. Made boarding way faster. Clean aircraft with pretty comfortable seats."
Pros: "Great short flight"
Pros: "Everybody help me good information Thanks"
Pros: "The overall punctually of the flight was very accurate and i appreciate that very much."
Cons: "One flight attended in particular was very rude. Blonde short and slightly over weight. Her deminer towards the passengers was very unprofessional. It is unfortunate to have someone like that in a 6 hour flight. Seats are very small and couldn't charge my phone. Also couldn't watch the flight path unless I paid for the entertainment"
Cons: "Lack of room in seats and no legroom."
Pros: "Nothing I can think of"
Cons: "Delays with limited information about why or when it might be resolve. Plane extremely uncomfortable."
Cons: "Was late like 7 hours"
Pros: "Punctual, good service"
Cons: "leg room and cabin temp was too high"
Pros: "I liked that half the plane was single seats."
Cons: "We had to detour for a medical emergency that didn't really turn out to be one so we were delayed like an hour in getting to our destination. There was no on board entertainment."
Cons: "Tv control did not work, cabin in my área very hot"
Pros: "Flight on time and arrived early"
Cons: "Delayed getting out of Newark due to unknown reasons, staff did not communicate with the passengers"
Pros: "No delays."
Cons: "No complaints."
Airlines flying from Colombia to Burlington have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Colombia to Burlington
Masks required on board, masks provided on flights from Colombia to Burlington
Social distancing seating
Middle seats unavailable to book on flights from Colombia to Burlington
Testing for antibodies, testing for symptoms for flights from Colombia to Burlington
Waiving of change fees. Search flexible flights from Colombia to Burlington