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COS - BUE

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Colorado Springs (COS)
Buenos Aires All airports
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Top 4 airlines serving Colorado Springs to Buenos Aires

Scores according to KAYAK customer reviews

7.9
Avianca
Overall score based on 13,281 reviews
8.0
Boarding
8.0
Comfort
8.3
Crew
7.9
Entertainment
7.5
Food
Airline reviews

Pros: "I like Avianca"
Cons: "Just unboard and board again is uncomfortable."

Pros: "Seating was comfortable. A meal was offered."
Cons: "Flight attendants could be friendlier."

Pros: "The crew was amazing the food was delicious. Seat very comfortable. cabin in business very clean. We felt well taken care of"
Cons: "Long line for Customs in Lima not prepared for Handicap wheelchairs. It took an hour online to clear customs. There was very little air for all the people. Perfect for a virus"

Pros: "The crew was great and the seats went very far back"

Pros: "I love everything from checking in two free bags, to inflight entertainment, to food, to friendly staff."

Pros: "Crew was nice, food was good, seats were great (bed)"
Cons: "Boarding was chaos"

Cons: "Estos boletos me los cargaron a la cuenta y la app de KAYAK daba error. yo compre en otra app y no es mi culpa que no sirviera al 100% kayak, necesito me devuelvan mi dinero. Mal recomedare a KAYAK como estafa y que es una mala opcion para la compra de boletos y los demas servicios que ofrecen."

Cons: "Boarding process. We had to use buses"

Pros: "Crew was friendly. Great entertainment. Nice planes."
Cons: "The food was very mediocre. Very tiny portions and one my bogota to Buenos Aires flight we had a very small turkey and cheese on a roll for a 6 hr flight. Additional snacks would’ve been appreciated. Plane to Buenos Aires was roomy both planes were clean."

Pros: "Seat quite comfortable"

Pros: "This is a great airline. They treat passangers like people and not just a customer."
Cons: "The flight was significantly delayed. Luckily I got the notification in time so I did not waste time at the airport."

Cons: "Nothing everything was ok"

Pros: "Great costumer service"

Pros: "There was nothing to like!"
Cons: "Lack of customer support. Irrational, illogical, destructive of my pleasure trip to Colombia. Problem: I was forbidden to board the plane. I was at the Check-in counter at 16:00 for a flight departing at 16:35. I was denied boarding to a plane that was there waiting at ths very small regional airport. Result: I lost time and money (non refundable ticket). I feel this was a rip-off!. I needed to get to a connection in Bogota. I had to rush and get land transportation to Bogota so I wouldn’t miss my connecting flight to the US."

Pros: "Smooth fly"
Cons: "Information screens with the wrong gate. Flight was late 40 minutes but nobody explain why and how long. Need more communication."

Pros: "Lots of space, very organized"
Cons: "not enough water passed around"

Pros: "Meals are good. The best: 2 baggages"
Cons: "Entertainment: few movies available for kids No plug to charge electronic devices."

Cons: "There is always something wrong with Avianca. delays, last minute changes. It used to be good"

Pros: "Nice crew, friendly and willing to help if needed.Good service."
Cons: "Delayed 1/2 hour, but it took them so long to let us know it was delayed!!!"

Pros: "Excellent service, they make sure that you are confortable, entretainend and fed during your flight whithout charging you for everything. Definetly I will be flying with this airline in the future."
Cons: "I dont have anything that I dislike from this flight"

Pros: "There were many babies and small children on this fight , the crew did a great job of assisting families . Also they really strived to assist any request"
Cons: "Once boarded completely we sat in an ice cold plane for 1 hour before takeoff told to stay seated and not use the bathrooms. More communication needed from cockpit for the delay, and when we might takeoff , passengers and crew were freezing..."

Pros: "Fácil check in, diligente recibo de maleta, vuelo puntual, muy buen servicio en el avión y oferta de entretenimiento"

Cons: "I paid to have my bag rapped and it was opened and the rap removed. I was upset because it was not marked as if it was opened by the airport crew."

Pros: "Very smooth day at the airport and in travel. Thank you Avianca"

Cons: "Seats were pretty uncomfortable on both flights for such a duration... The layover/transfer in Bogota was chaotic, and rushed. My luggage did not make it to the final destination, so I am here with none of my belongings :("

Pros: "Clean, fun, good food and nice attention!"

Pros: "No dislikes"
Cons: "Everything. Arrived 15 min earlier while departed 15 minutes late"

Pros: "Nothing"
Cons: "I booked business class ticket and they changed it to economy and didn't tell me also didn't adjust my fare. (Last minute carrier change they told me) I had to fly in the very back of the plane next to a nauseating bathroom. It was horrifying. From Brazil to USA."

Pros: "There's no way to get lost in that airport. Everything has a sign"
Cons: "The flight was a little bit delayed but I don't really know what"

Pros: "The crew members was excellent , and in the future I will use again"
Cons: "No complaints"

Cons: "Check in / drop off bagage. Waiting in line for one hour to drop off the bagage even though I did heck in online."

Pros: "Appreciate kind staff and mellow flight."

Cons: "My flight landed at 2:00pm, and my connecting flight boards at 1:55pm. The gate was all the way on the side of the airport and I had to go through another security checkpoint and barely made my flight."

Pros: "Nice large plane"
Cons: "It was a little late"

Cons: "The made a "technical" stop in San Pedro Sula, Honduras. Only a fool would believe this was a technical stop, there were passengers getting of."

Pros: "Avianca is a great company will definitely fly with them again."

Pros: "nothing"
Cons: "- Old, not well equipped A330 for the BOG-EZE Leg. - crew was, in general rude and unnatentive. - crew did not follow aviation "rules". They allowed a lady to use the toilet when we were in taxi."

Cons: "No accommodations made for having landed in Montevideo, plane was on the ground for about an 1 hour and 30 minutes with no air conditioning. Many passengers were thirsty and we were not told what was going on."

Pros: "I received an email the day before saying flight was delayed 8 hours and then a later email sating email was now delayed ~3 hours. When I called the call center, they said the flight was actually cancelled and wanted to reassign me in another flight. After an hour on the phone and talking to several people, they confirmed the flight was delayed by 3 hours but provided no explanation as to why."

Pros: "El servicio ptestado por el personal que trabaja en el avión."
Cons: "La sala de salida para Santo Domingo en el Aeropuerto El Dorado de Bogotá."

Cons: "I was sick, I had headache while flighting from Washington to Bogota and when I asked to a woman of the crew for a pain pill she said that I will get assistance once we get landed. Then, when we landed and I asked for assistance again, the crew just told me to go after the next step and then I will receive assistance. I never received assistance and I had a discussion about it with a woman during the boarding at Bogota. I just wanted a headache pill killer and nobody help me."

Pros: "Flight went smooth, crew was attentive"
Cons: "The seat's headphone jack was broken and it was difficult to recline. My seat numbers were changed on one flight and to other in the second part... Not expected"

Cons: "Worst crew ever attitude was aufaul"

Pros: "I liked the attention in the airplane and the food, very tasty."
Cons: "When I asked in the gate about the delay of the boarding time and the girl who spoke to me was a bit rude, maybe because a lot of people asked the same thing but that is not reason to treat a client, and when we were on board we have to wait like 10 minutes until enter in the plane because of the delay they did not have the things ready yet. and comparing the previous flight from CCS the tablets were old and did no have new things."

Pros: "Confort ando amability"

Pros: "No comments"
Cons: "Not comments"

Cons: "ME ESTAFARON"

Pros: "Nice on-board entertainment system"
Cons: "Departed 1 hour late. BOarding information was not updated in the departing airport (Lima) Foof was mediocre"

Cons: "Bad customer service when dealing with the issue."

Pros: "The crew on that flight was really good."
Cons: "The boarding process, especially out of Panama"

Pros: "Wick and efficient service. On time. Comfortable and clean aircraft. Crew was flexible to guests needs."

Cons: "Best flight experience I’ve ever had!!! Would fly Copa again in a heart beat!"

Pros: "Flight was good as planned."

Pros: "Cabin was clean, captain was communicative, disembarking and boarding were efficient"
Cons: "The flight attendants were not friendly to us, though they were competent at their jobs. More varied entertainment choices would have been nice, too."

Pros: "The crew"
Cons: "Entertainment options"

Pros: "Nice seats and food in business class"

Cons: "The entertainment was quite good, but then it started repeating the same episodes that had already been played. The shows played were very good, but it would have been nice if there were more new episodes."

Pros: "The crew was amazing."
Cons: "Temperature control could be better so we don’t all freeze."

Pros: "Amazing crew."
Cons: "Not even a 30 min episode of Friends :'("

Cons: "The mini TV screens are hard to see if you're seated very far back. And it's also hard to see the mini screens if other people have their window shades opened, so the personal screens for longer flights seem like a better alternative."

Pros: "Good service"
Cons: "Entertainment"

Pros: "Amazing crew!! Not to mention the superb accommodations made to passengers when connecting flights were missed due to technical difficulties/weather. So organized, helpful, and friendly. They took away the stress of flying."

Cons: "Food on COPA is terrible."

Pros: "good service"

Pros: "I liked entertainment"
Cons: "Overall was a bad experience food was horrible and crew was not to standards"

Pros: "All excellent"

Pros: "It felt like we were finally appreciated as guests again. We actually got what we paid for, and it was EXCELLENT!!"

Pros: "The crew was attentive & good; my meal was good and I enjoyed the wine served. my seat was comfortable to sit in."
Cons: "For business class, I expected my seat to recline more. The footrest didn't extend much, and it wasn't really conducive to sleeping... my feet/legs were very uncomfortable. I expected better than that. Also, I tried to use the entertainment screen & it didn't work well; then it froze & wouldn't work at all."

Pros: "I loved the fact that you let people fly with pets in the cabin, it's such a leap forward for us animal lovers! Even if it was not my pet I really appreciete that you enable people to travel with their pets =)"
Cons: "The food has few to none vegetarian/vegan options. These days more and more people are trying to eat in a less cruel and healthier way. It would be great if you could keep up with that trend =) Otherwise it would really make me (and a lot of other people) happy if the disposable items such as cutlery and packaging were optional, so to reduce the plastic waste. All in all you offer a great service =)"

Cons: "The plane was delay"

Pros: "Lo mejor fue la atencion de la azafata colombiana el avion era peque aunque prefiero q sea de 2 butacas de cada lado ... Lo mejor fue el precio Kayal gracias."
Cons: "No es un servicio sobresaliente"

Pros: "Everything"

Cons: "I don't like how they change from 70lb to 50lb"

Pros: "Super friendly crew."

Pros: "The crew on all of the flights were all very nice. At the end of the day, my suitcase did end up getting shipped to my house within a few days. It was just a little unorganized throughout the process of tracking it down."
Cons: "Following this, my flight in Bogota left 3 hours late. Not only did we board at the time we were supposed to be leaving, but then sat on the runway for an hour and a half before having to go back to the gate to refuel.... All passengers sat on the plane for 3 hours in Bogota before we ever took off with little to no communication as to why. Upon landing in Miami, my bag was then missing which honestly wasn't a big deal - I knew I'd get it back eventually. But with my new flight, I wasn't entirely sure which flight my bag should be with and which airlines (Copa or Avianca) I should go to regarding it. The staff for both were incredibly rude. My suitcase was the one missing and I was the happier, nicer one out of everyone I spoke to. I was told it would be shipped to my house which was great until I got an email saying I could pick up my suitcase at the airport. After searching for 2 hours of where to go and all staff pointing me to a different spot and offering little help, I tried calling the Avianca number I was given for any questions. Unfortunately, there wasn't going to be anyone who spoke English in until after my flight took off. After getting to my final destination, I tried calling the number again to try and sort out where my suitcase was and no one spoke English or could direct me to someone who could. I had to have my friend in Cali call the main office for me to find that my bad was still in Bogota after all of that."

Cons: "They canceled our flight without notice, did not help us find a hotel or another flight and offered us a flight five days later in a foreign country. I am an American from USA and we should cut all contact with COPA airlines immediately."

Pros: "Crew was very helpful"
Cons: "Not enough entertainment options"

Pros: "The entertainment system was the best I’ve seen, with the largest screen and with USB ports and the media content was the latest."
Cons: "The boarding process was very disorganized without clear signage."

Cons: "Only the spaghetti was edible and the salad only had 2 ingredients. Also would appreciate changing up the entertainment options from leaving my destination to going to it."

Cons: "My pc was reseted twice and didn’t work properly. Copa employee didn’t aske me, he just told me only rice with meat. We don’t have more pasta!!! Really bad trip overall"

Pros: "For the price, it was an incredible deal. Not fancy but kind flight attendants, standard economy class (meaning, as bad as all the others for space, definitely not the worst Ive flown, much better than cheap european airlines), had an on time connection in Panama... I would definitely fly again. I speak Spanish but all Copa staff speak English, so it was really easy."
Cons: "They do not have a way to order vegetarian food on their website so I did not eat on either flight, which was really frustrating."

Pros: "Appreciated the vouchers for the trouble. Was able to sleep the entire flight since it was night time."
Cons: "Didn't like how we weren't able to connect to our second leg of the flight even though the plane was sitting there for another half hour after we got to the doors."

Pros: "Everything was fine, long haul flights tend to be stressful but crew managed to make it as comfortable as possible."
Cons: "Flight was delayed for a couple of hours, not really Copa's fault but well, that would be my only "complain""

Pros: "It was nice to be able to watch movies - but the selection of good movies was limited."
Cons: "Seats were too cramped. There were no Spanish-language movies."

Pros: "The attentiveness"
Cons: "Leg space"

Cons: "It was a bad day to fly both of my flights was late more than one hour and the gate agent did not announce to give the reason why it was late to take off"

Pros: "x"
Cons: "x"

Cons: "Service is terrible, flight attendants don't seem to be very professional. Snack was terrible quality (two pieces of cheese and 6 grapes), breakfast was bad too. Quality of wine was bad, no Champagne, cheap Cava Entertainment system outdated, seat not very comfortable."

Pros: "Nothing"
Cons: "There was a 4.5 hours delay in panama I paid for the accompaniment of my kid and they just left him alone the 10 hours didn’t even bother to tell him there was a change of boarding door"

Cons: "Crew wasn't good"

Pros: "THE flight mouved too much and delayed There aré not diabetic's food"
Cons: "The crew was kind"

Pros: "Airline staff very responsive and quick t"
Cons: "The space between seats too uncomfortable"

Pros: "Nothing since my negative stressed the whole trip."
Cons: "We have long names, 4. It was correct in the booking with Layak but copa charged us $120 US / 2,090 MXP For correcting. Saying that Kayak didn't transmit everything. It was pay or be denied boarding."

Cons: "There should be more entertainment"

Pros: "Good staff. Clean. A lot of room."
Cons: "No self checking in kiosk."

Cons: "My mom had wheelchair service and the person who take care of the put her on lines fir two hours and she missed the flight connection. Even do she showed him several times the boarding pass fir the next flight. And then set her on the wrong area."

Pros: "Short flight Good space inflight"
Cons: "Awful boarding, kept standing until everyone else was in the plane even though I was second in line, very inefficient crew. Only a few movies to watch"

Pros: "Everything was ok, easy, fast and got special attention in the airport for flying in copa. We didn't had to make the line for security in Costa Rica's airport"
Cons: "Nothing I can tell"

Cons: "I flight from Panamá to bs as at least 10 times a year, and I have Presidential Platinum status, never in all the flights I receive my luggage with priority. It doesn't matter if the have the priority sign, no one respect that. Panama airport use to be a good airport, now you can't really buy anything because they don't accept credit cards, and the Copa saloon is always full, so I'm thinking on flying avianca from now on."

Pros: "Crew was amazing, seats were comfortable. Only negative is out of your control - bad weather in DFW held up departure 5-6 hours. Much of that was on the plane, but crew kept us notified. We had to return to the gate and wait another couple of hours. Awful trip, but not your fault. What I was surprised by was no comp hotel, and the discounts were not rally good discounts."
Cons: "Most of my issues were ATC problems, not AA. The AA personnel kept us informed, etc. The one thing you can control is hotels if delayed to the point of missing all connection until the next afternoon. I understand not compi9ng BUT, when google maps shows better rates at local hotels than your "discount" program, that's sad."

Pros: "Ended up with a row to myself since flight wasn't full and people were able to move to different seats to provide for social distancing."

Pros: "Great crew"
Cons: "Snacks"

Pros: "excellent service very happy with the crew"
Cons: "Better food"

Pros: "Not much"
Cons: "The customer service, both on the phone & in person"

Cons: "Employees I understand that sometimes they see a lot of people and it can get overwhelming with the job but giving good attitude it’s a most."

Pros: "Plane was new"
Cons: "Extremely cramped, surly flight attendants, and terrible food."

Pros: "Very friendly professional crew. Very comfortable business seats."
Cons: "Nothing on this flight"

Pros: "No flight. It was cancelled."
Cons: "Find a sooner alternate flight"

Cons: "If we had access to the WiFi to watch shows earlier like United does, that would be nice."

Pros: "Movies, food, drinks"
Cons: "2 hour delay, middle seat"

Pros: "Nothing"
Cons: "Delays. Unexplained."

Pros: "The plane"
Cons: "The food"

Pros: "Purser Rockland Albrecht and his crew went out of their way to make our over night flight BA as comfortable as possible. Found us better seats and checked in to see that all was well on a busy flight. Service has certainly improved!"

Cons: "Flight was fine. Wanted to change ticket to allow more connection time between DCA and JFK and the first two sales representative sucked. I considered never flying American again. On board crew was great."

Pros: "Excellent Travel"

Pros: "All...mainly Luis, one of the on board flight attendants, in charge of pampering us with excelent attention, in the most minor details of food preparation , always pain attention to our needs and Confort."
Cons: "Nothing to complain about On this trip, wich departed Kate due to bad weather in Miami, due to heavy rain adn storm, and in spite of that, the flight arrived just a few minutes behind schedule."

Pros: "Flight crew were very apologetic"
Cons: "Missed connecting flight from Miami. Only one flight per day. Had to take a flight to an alternative location, drive for an hour down the coast and take a ferry to my final destination."

Pros: "Arrived and left on time, something that really counts!"
Cons: "I checked in in Miami airport 12 hs before leaving. I was told by the fake friendly attendsnt that our seats , my husband’s snd mine, were separated. When asked to see if wevcould bd placed together she sarcastically commented that we had bought our flight through expedia and if we had dome it directky with AA we might have been together. Shame on her comment! AA offers their flights to many companies snd I now wonder if her comment is true, which makes me consider next time I choose an airline. In Buenos Aires when We checked in something similar happened and we could not book our seats the day before bcause they were all taken . The answer was if we wanted a better seat we’d have to pay because only back seats are available in economy and AA waits forbthose whi pay first and only then they”ll give us a seat. I”ve travelled several times with AA and feel the service is not worth the money I pay for it. The food on our flight back to BA was not good st all. However , I have to point out that all my flights BA to N Y, N Y to Mia and Mia BA left on time. On the whole it was good but I believe AA cares onñy about money and I feel disappointed"

Pros: "They rerouted me so I at least salvaged some of my trip."
Cons: "They rerouted me for no reason making me miss my reunion."

Pros: "Entertainment good"
Cons: "Legroom bad"

Pros: "Beautiful design n great storage"
Cons: "Hard to get out of seat unless in fully upright biz class position"

Cons: "The captain had the crew return to their seats during drink service due to turbulence. Despite the fact that there was 2 and half hours remaining in the flight and the turbulence was gone, they never returned to complete the drink service."

Pros: "The crew was very nice. It was Christmas so the flight was not full."
Cons: "It was a short flight, so it was fine."

Pros: "Nice airline very accommodating. Loved first class"

Pros: "Once I got onto the plane, it was fine. It was a short flight. Everyone was nice and they offered drinks and a small snack."
Cons: "I was late to my first flight from Dallas to LR due to my flight from Spain coming in late. I got off the plane and there was also another connecting flight printed for me. I thought "wow that is amazing sevice! I am def going to brag on them." I should have done it myself... after a 30 hour traveling day.. I got to the counter to get on my second scheduled flight home, and it wouldn't let me on because something with my Rickey was not working on the computer. The person did not know how to fix it so I missed the flight. After calling a supervisor, and that said supervisor never showing up, someone else finally happened to walk by and helped the original person fix the problem. Finally after waiting 5 hours total, I was on my flight home. The first flight was amazing but this flight makes me question if I want to ever use American Airlines in the future."

Pros: "Smooth flight"
Cons: "Being delayed"

Pros: "Crew"

Cons: "Flight departed approximately 5 hours late, excuses given by employees didn't make sense."

Cons: "This was my first time flying First Class. Not only was my flight delayed but everything was changed last minute. My seats, layovers, EVERYTHING! I was better off paying for a regular seat. I'm a young African American and the stay treated me as if I didn't belong in First Class! Not to mention the last time I flew into LAX American Airline lost my luggage! I have proof to show! Absolutely ridiculous!"

Pros: "Service, flight experience, entertainment"
Cons: "Checkin Personal It was delayed 4 hours"

Pros: "The food and entertainment were adequate, and the pilot did a good job of communicating the status of our delay."
Cons: "Takeoff was 2 hours delayed because we were waiting for the first officer. Surely this could have been anticipated and resolved earlier. The crew was inappropriately familiar with the passengers. We are not friends, and I prefer a bit of professional distance. The seats are designed for VERY tall people; my feet were swinging, as were those of everyone in my row. It was quite uncomfortable."

Pros: "Excellent entertainment options"
Cons: "Wi-fi not available for most of the flight. Very uncomfortable middle seats for long flights such as this one."

Pros: "Was really good flight"

Cons: "i didnt like the food tasted like it was in a fridge forever"

Pros: "Personel attitude and excelent service"
Cons: "The 2 hours delay to deppart and the small room in seats."

Pros: "Seats Wifi Tv Seats again"
Cons: "Crew is so so"

Pros: "The crew was decent.....better on the London to Raleigh flight, the crew on the Raleigh to London flight were not very nice at ALL."
Cons: "I did not like that the ticket I purchased was a British Airways flight, but it was operated by American Airlines. The plane was SO outdated....it didn't even have personal screens. And the movies they played were old. I mean the Devil Wears Prada...COME ON!!!!! Also, the food on the way to London was extremely disappointing. I had chose the pasta with vegetables, and it was macaroni and cheese with broccoli. And not good macaroni, but more like the kind you make for your kids."

Pros: "all the experience"

Pros: "American doesn't complain about bags and weight. It makes my trip less stressful."

Pros: "Had a airline steward named Scott that was very pleasant and nice all throughout the flight."
Cons: "The plane was late/delayed going from Dallas to Colorado and the plane going from Colorado back to Dallas was late/delayed as well ."

Pros: "The cordial treatment by the crew members"
Cons: "Not enough air conditioning, it was too warm on both flights. The foid could be better"

Pros: "Everything was ok."
Cons: "I STRONGLY dislike how the airline acts as if they are the immigration and they demanded that I buy a very expensive plane ticket to show that I would be leaving Argentina within 3 months. There are so many expats in Buenos Aires and they all buy tickets in Argentina to go to Uruguay within 3 months. Upon showing the immigration of Argentina my USA passport at the entry, they have NEVER asked me for any kind of proof that I would be leaving within 3 months. At first I started to purchase a ticket to Uruguay by boat and the attendant even asked me the website of the boat because she told me that these problems come up all the time for expats going to Argentina for longer than 3 months. You are ONLY AN AIRLINE. YOU ARE NOT THE IMMIGRATION OF ARGENTINA. Having this said, I never plan to fly Avianca again."

Pros: "Nothing"
Cons: "Not on time, no entertainment system, little space"

Pros: "everything went smooth"

Pros: "no change in take off was a good relief. crew was great and all smiles"
Cons: "."

Pros: "Smooth ride"
Cons: "Advertised snack pack wasn't the one in the brochure. I had to pay for something I didn't care for. And couldn't put my purchase on my new AA MC because I am new."

Pros: "That the pilot got us home safely."
Cons: "Honestly I am not a big fan of AA. I made a mistake booking my flight but couldn't change it because it was going to cost an arm and a leg. The staff are rude and don't try to help you. It's just a job for them to get by and it shows. Many including myself isn't big fans of AA. I wish this airline gets bought out by Southwest who understands value and elite customer service. They don't charge every little thing like American. I hope soon they can fly into Colorado Springs."

Pros: "La puntualidad y responsabilidad del bpersonal de abordo."
Cons: "LOs espacios entre asientos son bastante reducidos."

Cons: "Delayed 2 hrs"

Pros: "There was nothing I liked. The plane was an hour late and nearly missed my connection."

Cons: "My son was flying on United from Colorado Springs to Denver, then on to Seattle for Thanksgiving. He rushed through as quickly as he could, but the door to the place was closing and it left 10 minutes early. United recorded him as a 'No Show', and there policy now is to cancel the entire ticket is you miss any segment of a round trip ticket. Thus, his entire $900 was forfeited, he couldn't even pay a change fee to catch a later flight. I hate American, and now I hate United just as much. These airlines shills have been allowed to go out of business when they last filled for bankruptcy. We fly in quite a few international airlines, and outside of Alaska, Jet Blue and Delta, maybe Southwest, US carriers are absolutely bottom of the barrel and it's clear that their employees don't care whatsoever. Will never book again in United or American. I'll try Amtrak before either of those carriers."

Pros: "We boarded quickly. That was nice."
Cons: "The plane was old and tiny with barely any room for carry on. And no in flight entertainment or WiFi or anything. Bummer."

Cons: "bad food, in crazy hours. 15 hours at the airport, the worst flight of my life"

Pros: "Staff always amazing."
Cons: "No Wi-Fi available."

Pros: "On time flight"

Pros: "Colorado Springs is one of my favorite airports. It is well run and maintned, friendly and efficient"
Cons: "The seat in the exit row was uncomfortable"

Pros: "Nothing."
Cons: "Delayed flights leading to incredibly tight connection times, staff inconsistent with messaging re the source of the delay, zero compassion for customers, offering $700-$1,400 to get off the plane when you charge $200 to change a flight 2 weeks in advance is especially galling! Will not fly with United again whenever there is a viable alternative to my destination."

Pros: "Great service! Smooth flight!"

Cons: "The food was really mediocre,no good."

Pros: "The planes weren’t overly packed and everyplane was on time"
Cons: "None"

Pros: "Everyone was really nice."
Cons: "Not enough free food options for active duty flyers."

Pros: "I really like how your flights are inexpensive compared to others when trying to purchase a last minute ticket."
Cons: "The last two times I traveled ( I flew with United Airlines ) and both times my flights were delayed. The first time it was delayed by 4 hours and made me miss an appointment. The second time it was delayed by over 13 hours. It was nice that United had put me in a hotel room for the night, but again it took away from time in which I needed to be somewhere else."

Pros: "Nice staff, helpful front desk and flight attendants."
Cons: "No wifi, carry on fee, small seats"

Pros: "Good flight"
Cons: "Why can’t the plane be boarded from the back to the front. Seems like that would be easier for all passengers. Also, I picked assigned seats when I purchased the tickets and my husband and I where separated in different rows."

Pros: "I typically dont fly with united, and this was a typical experience, staff was not friendly, terminal and gate change at last minute after I walking all the way to the gate, then another delay after we were boarded, now this was more airport related then United, but after they told us it was a 45min delay someone asked if we can use our phone or computer and the answer was a stern no with no explanation until someone got really upset, just not a professional experience, and this was why I don't fly united. But I had no choice this time."

Pros: "Take off and landing very good"
Cons: "No UBS port to charge cel phone or tablet. The chair few reclination. The food few and so spicy"

Cons: "I missed my flight home and still in Houston, united sucks!!"

Pros: "Quick Hop"
Cons: "Just a quick hop to Denver"

Pros: "I really liked the flight attendant. He was funny and kind."

Pros: "Had a flight delay in csprings but United had plane going to Denver for delivery they put us on no one missed their connection yeah!!!!"
Cons: "This was a good trip! No complaints ."

Pros: "Status quo"
Cons: "Flight was late arriving to gate hence late leaving, had a connecting flight."

Pros: "It was two hrs late"

Pros: "COS airport security was friendly, cooperative, helpful. With first flight since knee replacement I was worried about getting through security. TSA personnel were very patient."
Cons: "Seating was tight. Not sure how anyone could watch movies because the screen is so close to face."

Pros: "On time, flight attendants were friendly"

Pros: "Flew to Austin instead of Houston because of weather. Then flew to Houston after 4 hours chilling on a plane in Austin!"
Cons: "Flight missed and now sitting here in an empty airport waiting for my next day flight at 650PM. Btw all local hotels are booked. Thank you United for stranding an active duty Soldier!"

Pros: "Nothing."
Cons: "Multiple long delays."

Pros: "Flights were fine once we got off the ground."
Cons: "Flight was delayed 6 hours, not due to weather. Really unfortunate that I had to spend an entire day of a long weekend sitting in an airport. Wasn't reimbursed at all for any of the mess, but I guess that is life!"

Pros: "Good"
Cons: "Very good information"

Pros: "Flight on time!"
Cons: "The plane was small and bags barely fit on board"

Pros: "Great Crew! Very professional. Great communication. Very Comfortable."
Cons: "Upgraded seat on Airbus to phone charger and there wasn't one!"

Pros: "I am fine with the airline other than a 5 hour delay. I I will never use Kayak again."

Pros: "Everyone we dealt with was unbelievably kind and helpful. They had a wheelchair at the gate and helped push my disabled brother which was such a help for my elderly parents to make their connections. When I got my parents their tickets I was very apprehensive that it might be difficult making the connections but thanks to United's wonderful service their whole experience was fantastic. In the future I will always try to book United."

Pros: "Crew courtesy"
Cons: "Seat space No food at all Internet too expensive"

Pros: "United made it so easy to check in & get our boarding tickets. We were traveling with a child and it was a good first time experience!"

Pros: "Went fine...short only 16 min flight"
Cons: "No food :("

Pros: "It was quick."
Cons: "I had to RUN through the airport to get connecting flight. I had to pay and check a carry-on because my first flight was delayed and there wasn't time to wait for my bag. If I'd have known I'd have taken a regular sized suitcase."

Cons: "Boarding is disorganized"

Pros: "Short lflight"
Cons: "NA"

Pros: "Seating was nice, middle seat was empty"
Cons: "I landed at F1 and had to run to C29. No time to even grab a snack!"

Pros: "My flight wasn't full so I had no one sitting next to me."
Cons: "Snack wasn't very good"

Pros: "On time and friendly crew."
Cons: "Boarding group."

Pros: "Flight attendants wear very pleasant and polite. PA system worked very well I was able to understand all notices and instructions. Thank you to the crews."

Pros: "Well organized, enjoyable flight"
Cons: "Na"

Pros: "Snacks is good and healty."

Cons: "CRJ700 seats are like sitting on naked plywood. Very uncomfortable."

Pros: "Time and confort"

Pros: "Nice employees"

Pros: "The worse trip. the last 8 people in check in was off on the air plane ."

Cons: "Check in was was understaffed waited for 30 before assisted"

Read more about Avianca
COVID-19 information

Safety measures for airlines flying from Colorado Springs to Buenos Aires

Airlines flying from Colorado Springs to Buenos Aires have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Colorado Springs to Buenos Aires

Mandatory masks

Masks required on board, masks provided on flights from Colorado Springs to Buenos Aires

Social distancing seating

Middle seats unavailable to book on flights from Colorado Springs to Buenos Aires

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Colorado Springs to Buenos Aires

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