Daily cleaning, installation of cabin HEPA filters on flights from Colorado to Yuma
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Scores according to KAYAK customer reviews
Cons: "Plane wasn’t clean (trash at my seat)"
Cons: "Dumped out in cargo to take a bus? Late late late"
Cons: "Boarding got very weird. Having B, C and D boarding groups, all of which sound the same over a loudspeaker, made for some confusion."
Pros: "Everything goes so smoothly.friendly crew. Good coffee."
Cons: "Nothing. Tight squeeze."
Cons: "We were sitting in first class. My husband went to use the restroom in our cabin and the female flight attendant told him to go back behind the curtain and use the bathroom assigned to his cabinet. He is Colombian and she surely profiled him, as I saw two other passengers from coach use the first class bathroom with no concerns."
Pros: "Comfortable seats with free TV, movies, on time departure"
Cons: "Reading lights did not work. Fortunately I could move"
Pros: "Employees were friendly and helpful"
Cons: "Every single flight left extremely late which meant I was running through the airport to catch my connections."
Cons: "Too much time to board Seated away from my travel partner"
Pros: "Alaska airlines is terrific!!"
Cons: "Higher bagge fees and missed the bus"
Cons: "I had only 40 minutes to get to my connecting flight. Then the plane was 15 minutes late. They wouldn't switch me to a seat that was open closer to front of plane and my bag was lost w important things in it that I need for this evenings show. I'm a full time musician."
Pros: "I checked my baggage with ease.The whole trip was without any inconvience. My daughter in CO made my reservations both ways thru you. I appreciated the great $fare. We will use you again . Thank You, Merry Christmas!"
Cons: "I dint know i needed a chinese visa to travel to shanhai, My flight began on denver then seattle and from seattle i wasnt able to fly to china. I received no help at all, all they did was cancel my booking not received any kind of refund and i got stuck in seattle, i had to buy new tickets to go back to denver after losing my flights and not getting a dime back, this is unacceptable!"
Pros: "On time"
Cons: "Why does it coast so much for a beer or a glass of wine??? Why is the wine glass so small?"
Pros: "Did not go to seattle"
Pros: "The crew was very good."
Pros: "In flight texting for free, leg room, food"
Pros: "The crew was very nice"
Cons: "There wasn't any good offered without paying"
Pros: "Friendly people."
Pros: "The flight attendants were awesome! Very helpful and attentive.`"
Cons: "I was told that I would have internet onboard the flight. I was very much looking forward to that. When time came to connect, all I got was inflight onboard local network. No texting, no watching of football games. I would not complain had I been told up front there was no internet access."
Pros: "Seat room"
Cons: "Gate at Seattle airport was crowded. Not airlines' fault but it was tough to navigate Seattle airport."
Pros: "Slept for the majority of the flight, and no issues. Probably 1-2 inches more legroom than I normally get on other airlines"
Cons: "Waited in line for like 20 mins to just print out my boarding pass."
Pros: "Dexter Alaska agent in Seattle helped get me to Portland then Medford a day late."
Cons: "Denver agents seemed not to care at all and said I could not get a hotel voucher in Seattle. Phone agent said I could get a hotel voucher because it was mechanical failure. arrived late late late into Seattle to be told there were no hotels available. I had to be insistant to get agents to make the effort to get me routed. They to me I would have no hotel and then wait until 5 pm the next day to fly to Medford. They gave no food vouchers. I had to pay for a hotel I never slept in in Medford and meals. Seems like Alaska has few flights out of Seattle and Denver and no other partner agreements to help route you. Really horrible bad experience. Not what you expect when you patly $500 plus trip insurance. Pathetic."
Pros: "We took off and we landed - nothing broke. What else is needed ?"
Pros: "Very friendly crew that understood customer service and safety"
Cons: "On a long flight would like to have known of option to purpurchase hot meal"
Pros: "Polite staff, efficient, all around great."
Pros: "Love how fast we all boarded and were situated."
Cons: "Hanging out for 30 minutes in the plane."
Pros: "Alaska Airlines treats their customers as kings and queens and not a burden like other airlines. My flights were on time, comfortable, peaceful, and most of all welcoming."
Cons: "Nothing at this time."
Cons: "Delays layover very poor"
Cons: "My daughter missed her first two days back at college because of your cancelled flight. You refused to even attempt to book her on another airline. Very poor customer service."
Cons: "I wasn't able to check in early, and received an error that perhaps I didn't pay in time when I bought this months in advance. Fortunately I called early to get it sorted, but I wonder if I would have been left at the gate due to Alaska's error."
Cons: "I paid for a window seat and the seat next to it. I ended up with two aisle seats. This meant my grand-daughter and I were not sitting next to each other. NOT ACCEPTABLE"
Pros: "We got in early and everyone was friendly."
Pros: "No troubles along the way"
Cons: "No complaints/suggestions"
Pros: "On board service was terrific."
Cons: "Flight was over an hour delayed and then there was no gate available upon arrival!"
Pros: "The overall experience was exactly what anyone would expect."
Cons: "The overall experience was exactly what anyone would expect."
Pros: "I had a connecting flight in Seattle and the gates were conveniently right next to each other which was great. The crew was awesome very friendly & helpful!"
Cons: "Just the oldness of the upolstery."
Pros: "This is my first time flying Alaska. I was really impressed when one of the flight attendants offered to hang up my sport coat, even though I was sitting in coach. She even brought it to me at the end of the flight. Service was excellent, the plane was newer and very comfortable. I am a pretty dedicated fan of another airline, but after this experience I will certainly consider Alaska for future flights."
Pros: "Great service. Crew was awesome"
Pros: "We left early and arrived early."
Cons: "Vents were weak. Way too warm."
Pros: "Service was good. Not overbooked flight"
Pros: "This is by far the most comfortable Airline I've ever flown! I'm guessing at least six more inches between seats and I could stretch out my legs!"
Pros: "The pilot was very friendly and made sure to point out landmarks as we flew over."
Cons: "The boarding crew in DIA was less than friendly, forcing people to gate-check their carry-ons. She used the claim that the flight was overbooked and 20 people needed to check their bags, then threatened to randomly take them. Meanwhile, 60% of passengers were boarding without roller bags. When I boarded the plane, which was almost full, at least half the overhead bins were empty. I had already gate checked my bag to avoid a confrontation with this pushy lady. Ridiculous!"
Pros: "friendly and helpful staff, good flight and great communication from the captain."
Cons: "The bathroom situation when drinks are being served."
Cons: "My seat was uncomfortable with the cushion being hard"
Cons: "Overbooked and crowded, on a Sunday."
Pros: "Most people were so relaxed and pretty easy going about the whole thing"
Cons: "Everything was dandy!"
Pros: "Nothing extraordinary, just solid positive experience from checking in on my phone thtough disembarking"
Cons: "I like the convenience of the built-in multifunctional screens (like on Alaska flights) that AA are lacking"
Pros: "We didn’t crash and die. That’s the only positive."
Cons: "Before we boarded I listened to a couple described how they always went ahead in line at boarding because no one ever stopped them. They described how they waited until group 3 was called and then went right through. While we were waiting, we watched them do it again. If you need to cram people into tiny spaces to be profitable, then you cannot allow them to make it worse by putting back their seats. I spent 90 minutes with a seat back jammed into my chest. We were ignored when handing out snacks, probably because we were invisible behind the seats pushed in our faces. It was one of the most miserable flights I’ve experienced."
Cons: "It was cramped; it wasn’t overcrowded."
Cons: "You were out of earphones"
Pros: "We were allowed to board early with my father, who is disabled."
Cons: "Denver airport was a nightmare with my disabled father. We were given a “wheelchair” but no escort through a nightmarish security scene. Airport is terribly designed, lacking clear signage and navigation. TSA was a disaster and no one seemed remotely concerned about my father’s comfort or needs."
Cons: "Checked baggage untimely, causing me to miss the train"
Cons: "Less boarding groups"
Pros: "Not much"
Cons: "Seats that worked"
Cons: "I have changed flights. Been delayed 5 times now. And still haven’t left the USA."
Pros: "The entertainment system is pretty cool and complete. There seems to be more room on coach."
Cons: "The usb charger for my seat didn't work. The power cord kept falling off."
Cons: "I researched and called and found a 45L backpack so I could carry on my dive bag. That’s the reason I’m going all the way to Fiji. Not letting me get it in LA I’d also ridiculous."
Cons: "They have very long and annoying credit card announcements"
Cons: "Delay due to equipment failure, were not able to estimate delay"
Cons: "Such tiny seats."
Pros: "Not using kayak"
Cons: "Kayak booked me the worst itinerary in the history of air travel!"
Cons: "Almost everything!"
Pros: "Pilot made up time so we made it in early!"
Pros: "The helpful steward"
Cons: "The bumpy ride"
Cons: "Even though I presented a valid handicap sticker to the front desk, they treated me as though I was some kid who stole it from my grandma or something when I asked to board early. The steward was rude and pushy. I asked a question and he acted as though I was bothering him."
Pros: "On time. Efficient boarding."
Cons: "Stingy with the cookies. Somewhat uncomfortable seating. But what can anyone expect anymore?"
Pros: "Comfortable seats, good legroom."
Cons: "Not enough coffee for breakfast."
Pros: "Service was one of the best I have received for an airline."
Pros: "Friendly service"
Pros: "Seats were comfortable enough"
Cons: "They force you to get to the airport really early."
Pros: "Food and entertainment were great"
Pros: "Everything was on time and handled efficiently and courteously. I was pleased with everything."
Cons: "Too cold, even with air off above me."
Pros: "All good, except poor prep on food"
Cons: "As above"
Pros: "Ease of boarding"
Cons: "That AA does not follow my preferences. I was assigned a middle seat even though my preference is an aisle seat."
Pros: "Good connection"
Cons: "Maintenance problems, late departures, uncomfortable airlines"
Pros: "Wi fi did not work."
Cons: "Sitting on the runway after landing because the gate is occupied."
Pros: "They were on time"
Cons: "The A321 had the most cramped seating I've ever experienced. The video in the seat back didn't work properly going or coming back. Boarding was slow. I don't know why they don't load the rear seats first so you don't have to wait for everyone ahead to secure their carry-on luggage. If they didn't charge so much for checking a bag there wouldn't be so much carry-on baggage"
Pros: "No surveys"
Cons: "No surveys"
Pros: "The Denver airport is beautiful"
Cons: "I will never fly AA again - see below"
Cons: "Late departure. Seats were double booked. Had to delay again to sort it out."
Cons: "I had to leaves Denver early due to my granddaughter needing help. To sees switch returns my ticket it would cost me me $200.00 but it could get a retire ticket for that day for $40.00. Why couldn't that dollar amount come of my ticket . That was just crazy"
Cons: "Small narrow seats"
Pros: "Friendly service"
Pros: "how easy it was to purchase ticket on kayak."
Cons: "Being charged for my checked bag unexpectedly at check in."
Pros: "Space security manners"
Pros: "Cool TV roomy seats , friendly staff."
Airlines flying from Colorado to Yuma have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Colorado to Yuma
Masks required on board, masks provided on flights from Colorado to Yuma
Social distancing seating
Middle seats unavailable to book on flights from Colorado to Yuma
Testing for antibodies, testing for symptoms for flights from Colorado to Yuma
Waiving of change fees. Search flexible flights from Colorado to Yuma