|Flights Arrive in||Zurich|
|Flights Depart from||Colorado|
|Airlines||American Airlines, British Airways, SWISS, Delta, United Airlines|
Cons: I was in business class. The seat in front me magazine holder was stretched out and constantly hit me in the knee.
Pros: Crew helped us find new seats on board.
Cons: American Airlines changed our seats after ticket purchase so that we were not sitting together. We chose seats at check-in in San Francisco so that we could sit together. When we landed in Miami we discovered our seats had been changed yet again and we were seated in different rows, middle seat!
Pros: We were given sandwiches and drinks when our flight was delayed.
Cons: We boarded our flight and then told there are maintenance problems. Our flight was delayed 4 hours.
Cons: Full flight, but exceeded expectations
Pros: The crew was friendly enough and the seat size / storage was typical for standard plane tickets.
Cons: The flight was extremely cold. Coming from Mexico to LA we didn't have jackets / blankets on us but it would have been very helpful for this flight. Deplaning at LAX was ridiculous. We stood on the tarmac outside the plane inside a glass tube for 20-25 minutes with no information waiting for a bus.
Pros: Our flight attendant was very nice.
Cons: Best flight and touch down ever.
Pros: Things were pretty smooth.
Cons: Could have done without the flight delay.
Cons: Simply everything
Cons: LHR made us wait 30+ min upon arrival for a gate.
Pros: Crew did their job that’s all. Not very friendly.
Cons: My flight Rome to London - I was very surprised to learn we had to buy water, tea or coffee. To give it to your passengers is the least you could do. We didn’t travel for free. This was the very first time I have ever been told, as your partner Aer Lingusdid as wel, that I needed to pay for water.
Pros: Smooth flight without event. On time landing. Efficient deplaning.
Cons: Newer plane. Seats , entertainment, cabin crew.
Pros: Food fine. Entertainment choices fine. More leg room than American.
Cons: Departed over an hour late. Preferential treatment given to a family member of flight crew. Also, kind of stingy with water.
Cons: Due to flight delay, I had to skip dinner. If could have been nice to supply light meal in case of major delay resulting landing after time when most restaurants closes...
Pros: The crew was very nice. Food was pretty good.
Pros: The overall experience was great! I was extremely satisfied. I thought the crew was very kind and the extra touch of bringing ice cream to everyone as a treat was perfect for our family that had to restless little boys.
Cons: I did find it strange that the only brought the drink cart around once during the 9 & 1/2 hour flight. It was a cost savings approach more than anything. For the crew, I am sure it was also a time savings approach. When going to find another drink, it was clear supplies were also thinning out.
Cons: Baby sharing seat with parent was very crowded
Cons: Overall it was a very good experience. The crew was bad obliging and professional. The flight took off 30 minutes early from Abu Dhabi. However, it was late taking off from Heathrow. There was a delay of 1.25 hours as the ground crew took a long time to load and get the plane ready at Heathrow.
Cons: Our luggage was lost and the flight was 1.5 hours late.
Pros: Crew was cheery despite a 14 hr day
Cons: Long delay due to a system crash.
Pros: Crew was very nice and responsive.
Cons: The flight was so hot. No personal air controls. Economy was horribly small.
Cons: The seat bottom was very uncomfortable and made my bum sore the rest of the day.
Cons: Screens need update, mis functions on equipment
Cons: I never made it on the flight. It was over booked, they switched me over... I'm still at the airport, missing two days of my vacation. Flights have been delayed from SFO, causing me to miss so many of the connecting flights...
Cons: Wider seats,
Cons: Paid for particular seat within 2-3 rows of back galley as unaccompanied minor for my son. For his comfort, he chose an aisle seat. Flight attendants onboard moved him to farthest back row in window seat and he was not able to get out to use the lavatory easily.
Cons: Almost 3 hours delayed
Pros: The crew and staff were friendly. The flight was full so they checked our bag at no additional charge.
Cons: They had no earphones for the flight from Cancun.
Cons: I upgraded to Premium+ and it did not feel like an upgrade from a comfortability standpoint.
Cons: The boarding was processed by one agent. He did a fine job but took too long to board. Needed to have 2 people managing boarding the plane
Pros: Crew was very courteous and professional.
Cons: Not sticking me next to a 400 pound man
Pros: Not much, don't really like flying at night. The crew was nice enough.
Cons: Our flight to Denver was delayed by 3 hours, so I had to wait for 5 hours. Supposedly we were waiting for another plane because the original plane had a damaged wing. Who knows if these things are true. Maybe they just don't have enough pilots. I missed my connecting flight. Less time unboarding
Cons: They need to learn from asian airlines (specifically Thai Airways)
Pros: Smooth flight no delays
Cons: Seats uncomfortable and plane too cold. United plane seats are the worst!
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