Daily cleaning, installation of cabin HEPA filters on flights from Columbus to New Mexico
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 6h 03m
The cheapest ticket to New Mexico from Columbus found in the last 72 hours was $129 one-way, and $257 round-trip. The most popular route is from Columbus to Albuquerque, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $129.
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Scores according to KAYAK customer reviews
Pros: "Crew was good"
Cons: "Food options would have been nice"
Cons: "Not enough fruit & cheese boxes to reach past mid plane"
Pros: "Seats were very comfortable and they provided free movies with a seat console for a 2-hour flight. Great!"
Pros: "Nice to have pre reserved food ready for me on the flight. The entertainment options were excellent! So many free movies to choose from."
Cons: "The bathroom smell in the back of the plane for 5 hours was awful. Plane wasn’t cleaned before boarding. Food crumbs in seat and on floor."
Pros: "The crew! And free WiFi!"
Cons: "Nothing! Was amazing"
Pros: "Quick boarding"
Cons: "More seat room"
Cons: "Seat cushions are too thin."
Pros: "25 minutes early! Amazing."
Pros: "Clean airplane. Great Alaska Airline app for managing flight."
Pros: "This was my first flight on Alaska Air. Free carryon and free movies, along with cookie snack and two passes from the drink cart were all appreciated. Flight attendants were pleasant, luggage was waiting for us in the baggage claim area by the time we got there!"
Cons: "Seats were not all that comfortable, although they did recline a bit, and we had quite a little outdoor hike to get from the gate in Portland to where our plane was parked."
Pros: "Efficient boarding got us in the air a little ahead of schedule. Updates from the cockpit were informative and I could even understand them. 50 minute flight versus a 6.5 hour drive, what a bargain."
Cons: "Had to take bus to plane. Waited a long time on bus before it headed to plane. Male attendant spoke so fast he was not understandable."
Pros: "Smooth experience"
Cons: "Gogoinflight wifi can be erratic"
Cons: "I came to airport 36 min ahead of flight departure but I could not check in because they closed self-serive machine and there was no person at the dest to assist! I called Alaska customer service and they could not offer any help but ask me to pay 360 dollars more to take another flight. This is the worst experience I have ever, Alaska airline really should improve their service. In the future I will try my best to avoid Alaska airline. Rude people who don't really understand customers."
Pros: "The staff was so polite and the plane was clean"
Cons: "The seats are a little tight but it’s ok for a short flight"
Pros: "The flight itself including technicalities, take-off, landing and functionality went really well and I felt safe. the staff were very friendly!"
Cons: "My chair did not recline and I was not made aware of that when I chose that seat. Also did not appreciate how hot the window beside me got luckily the fan helped with that. Wifi sucked, did not work on my phone at all and it seemed everyone around was able to stream shows but I was stuck in a n uncomfortable seat unable to sleep because of my upright position and unable to enjoy any entertainment as wifi did not work at all and there were no TVs or other options for me."
Pros: "Direct flight, seat next to me was empty so had a little room to spead out."
Cons: "Bad weather delayed the flight by 2 hours, bumpy the last half. flight attendent talked too much gave me a headache!"
Cons: "Had to wait an hour to take off due to plane trouble. Late flight lead to bad night sleep :-("
Pros: "Accommodated my disabled mother through the whole flying process. Thank you"
Pros: "Great crew as always."
Cons: "Crappy Christmas remixes playing the entire time while waiting for takeoff was insufferable. You know, many people in this county do not celebrate Christmas so not sure why everyone has to listen to it. Or at least play the original and not the easy listening covers."
Pros: "Most of it was fine."
Cons: "Seat size and proximity is uncomfortable. A flight attendant was somewhat rude, which the couple next to me even commented on."
Pros: "Pleasant attendants"
Cons: "All good"
Pros: "Free Maitai on arrival, on time departure and landing, friendly crew, decent food. Big overhead bins also a plus."
Pros: "Service, flight and boarding was great. I had a good short flight. I liked the Starbucks coffee options. Everything was on time."
Pros: "Alaska staff customer service"
Pros: "Comfort, kindness of staff, on time and luggage so fast! Thank you."
Pros: "Super flight attendant"
Pros: "I paid an extra $49 to get a seat in "premium" and I got to sit there. That's about all the good I can say for this flight."
Cons: "I didn't get to board with my "premium' seat right behind the bulkhead until half the plane was already full. I had to put my carry-on halfway to the back of the plane because other people couldn't deal with having one of their two bags under the seat in front of them. Then I had to wait till three quarters of the passengers had disembarked to get my bag. Crappy treatment for a "premium" seat."
Pros: "Flight took off on time. Crew was friendly. Seats are comfortable"
Pros: "On time and efficient. Board back of the plane first which always has made sense to me."
Cons: "No seat back entertainment"
Cons: "I showed up to check in 45mins before the flight and they only had 1 kiosk person to service people so by the time I was helped they wouldn't let me check in and told me I missed my flight when I was there with 40 minutes to spare!!! They put me on a flight that sent me to Seattle then to Portland 3 hours behind schedule, but I'm mostly upset because I still got to the Portland gate 20 minutes before the departure time and they refused to find me and 2 other passengers a seat on the flight because they over sold out seats, seats we bought months in advance. So i was there 25 - 20 minutes before departure and people were still running up to make their flight but their seats weren't over sold... I will never be flying with Alaska again. Every other airline lets most passengers check in within 30 minutes bc I've never had this problem before. Horrible service from the Alaska McCaren Las Vegas airport lord of additude for 5am. Maybe they need new updated workers that try to work with you."
Pros: "I always fly with Alaska because they always have a great crew, very friendly and if you have an issue they are very helpful in solving it."
Cons: "I didn't like that some older airplanes dont have the upgrades yet. I can actually tell the difference in seat size in the older model planes and the new ones. the new ones are a lot bigger seats. while the older planes the seats make me feel so big and not comfy at all"
Pros: "Wifi and outlets"
Pros: "It got me to my destination"
Pros: "Alaska is the best."
Pros: "Left 5 min early and got in 40 min early!"
Pros: "Service was professional and accommodating"
Pros: "The people are most helpful, cheerful. Some confusion about the gate. The plane was clean. I would fly with Alaska again. Free checking of a carry on due to ful flight very nice."
Cons: "There was confusion about the departure gate. For an older person, gate changing in Seattle is not easy."
Pros: "Crew was very nice"
Cons: "Would be nice to have onboard TV"
Pros: "Board the rear of the plane first. Why does no other Airline realize that is the logical thing to do?"
Cons: "No movies/entertainment unless you want to pay for a tablet. No Wifi for Android users."
Pros: "Love how fast we all boarded and were situated."
Cons: "Hanging out for 30 minutes in the plane."
Pros: "Comfortable seats. Polite crew. Flight was on time."
Pros: "all and all,it was a pleasant flight,--seats were comfortable-nice flight-attendants-courteous and considerate pilate and crew"
Pros: "Speed and the crew."
Cons: "LAX terminals and switching from Hawaiian airlines"
Pros: "Very friendly"
Cons: "Tv for the kids"
Cons: "The seats are too small"
Pros: "Staff was friendly, plane was clean and comfortable, and departure was on time."
Cons: "Boarding was a little disorganized - not due to the Alaska Air staff, but the space is a little awkward. The desk staff would announce the different times for boarding various categories, but it was hard to actually get in line because everyone was crowded around the area to line up, so those in the back could not get to the actual line."
Pros: "Leg room and large overhead bins. Offered to check our carry on at the check in counter for free."
Cons: "Suggest boarding the plane in 3 main groups instead of 2."
Pros: "Excellent crew."
Cons: "Gate agents were a little snippy."
Pros: "Awesome crew and great flight"
Pros: "Seat size"
Cons: "Everything was just fine"
Cons: "Original flight changed- had me arriving after second flight took off. Delta didn’t fix it. Spent 5 hours changing it. Rebooked flight was delayed- they rebooked to the next day at the last minute then, got me out same night but 3 Hours from my original airport."
Pros: "How friendly the staff was to my esa & myself."
Cons: "It wasn’t made clear when special services could board."
Cons: "Front right lav door hard to latch, headphones worked on one side only, gap in middle of lie-flat bed."
Pros: "Comfortable Seats. Good cabin service."
Cons: "A no problem flight"
Pros: "Quick flight"
Cons: "Organization of entry gates. Sat in the plane for about 30 min after landing."
Cons: "5 hours late!!!!!! Delta sucks"
Pros: "On time"
Pros: "After a late, crowded boarding process, somehow the flight crew got us off the ground on time!"
Cons: "Having more than 2 harried airline agents at the gate to handle the sold out flight filled with families with babies!"
Pros: "We actually did not fly this route. We bought a car and drove home!"
Pros: "Seat was comfortable but not much room"
Cons: "Couldn’t understand a word the flight attendants said on the intercom system"
Pros: "This is a super aircraft with many amenities. The flight was smooth for the most part. Loved the movie and the classical music. The crew seemed to work well with each other and was very friendly."
Cons: "It would be nice to have an enforced carry on rule as people bring multiple large bags on and tie up the storage space."
Pros: "First I don’t comment on these normally, but during our flight we had a medical emergency and the crew handled it with perfection. They kept a very calm atmosphere and handled passenger with great care and professionalism. I could not be more impressed."
Pros: "Myself and my wife were rebooked and arrived home the same day. Albeit 7 hours late."
Cons: "Flight left gate on time, yet departed 1 hr late because deicing took almost 1 hour. There was only one truck working."
Pros: "Delta never ceases to amaze me. The flight was perfect!"
Cons: "There’s nothing I can think of."
Pros: "Smooth flight"
Pros: "Great view of the mountains, EVERYTHING was one time and EARLY!! Staff was great and we had a smooth ride. wish all flights were this good. Even touchdown was amazing, like landing on glass. Compliments to the captain."
Pros: "Friendly crew and on time flight"
Cons: "The cramped airplane. The inept service crew… One of the worst I've had on board in a very long time"
Pros: "Flight attendants were excellent!"
Pros: "good price but older plans"
Cons: "please do not use plastic forks and spoons"
Pros: "As poltronas estavam OK."
Cons: "No voo MEX-GRU o Sistema de Entretenimento nao funcionou por quase 3hs. A refeicao foi muito fraca, tamto no jantar quanto no café da manhã. Onde ja se viu comer feijão preto com onelete no cafe da manhã??? Deveriam pensar no tipo de passageiro q estao atendendo."
Pros: "Generally everything went smoothly on this leg of my trip."
Pros: "Easy to board."
Cons: "Delayed due to weather."
Pros: "The flights were smooth, it was an easy process"
Cons: "Long wait for de-Icing. Got on and off the plane 3 times. First wait was 1 hour, but plane aborted takeoff. Second plane waited at gate with all aboard for 2-1/2 hours and never got slot and de-planed. Third plane waited 1-1/2 hours for de-Icing and finally we were headed home. Arrived 8.5 hours after schedule."
Pros: "Courteous crew and smooth flight"
Pros: "the upgraded seats with the new headrests were great. the pilots & crew did a great job despite the more-than-average turbulence."
Cons: "lack of any entertainment options whatsoever (not necessary but always a nice-to-have). More importantly, the fact that I checked-in with seat 14 and ended-up, seemingly randomly, in seat 28 (the back of the plane) when I had SPECIFICALLY selected a seat in the FRONT section of the plane. That was particularly annoying, especially since the optics of the situation were such that I used miles to purchase the flight and got "screwed-over" with respect to my seat selection as if my ticket held less weight than other passengers..."
Cons: "Guests with no overhead luggage should be able to exit first."
Pros: "The crew was great and nice. Very professional and clearly made safety number one."
Cons: "We had an issue with the rudder that led to an aborted take off. Then when we finally got to RDU the ground crew was not available to marshal the plane in."
Pros: "Columbus airport is very nice. Security was quick. Boarding the plane was smooth and no problems. Staff was very nice too!"
Pros: "Nothing in particular was that great. Just very low average"
Cons: "Old smelly plane. Bad entertainment options."
Pros: "Efficient and on time."
Cons: "I booked tickets well in advance but wasnt allowed to select seats at time of booking nor at 24 hour check in. This adds undue stress having to wait for an assignement at the gate."
Pros: "Delta always seems to have the most legroom between the seats - Even more than our transatlantic flight! The crew is always friendly and helpful, and nearly all our flights on Delta were on time or early."
Pros: "30 min. early!"
Cons: "Only pretzels"
Pros: "Free movies/TV is a great amenity. Overhead bins were full by the time I boarded, so I gate-checked my bag. The staff was helpful and accommodating, which made that process quick and easy."
Cons: "Boarding is chaos. There's got to be a more efficient way than zones."
Pros: "We were stuck for an hour and a half on the tarmac"
Cons: "We were stuck for an hour and a half on the tarmac"
Pros: "Quick, clean"
Cons: "I was in the back seat"
Pros: "Very friendly flight crew."
Cons: "LaGuardia is always delayed...this time was only about 15 minutes."
Pros: "service. Thank you."
Cons: "comfort seats were uncomfortable"
Pros: "I like the new equipment on ATL - ABQ in first class, comfortable with good new video. Salmon dinner was quite good as well."
Pros: "Same as Boston to Minneapolis."
Pros: "Delta Club"
Cons: "No complaints"
Pros: "USB and AC power supplied in-seat is incredibly nice feature."
Cons: "1 of the 3 bags we checked was forgotten at JFK airport. Since we had a 5 hour layover, Delta had ample time to get the bag on the plane."
Pros: "We arrived safely."
Cons: "Unable to get seat assignments until check-in (overbooked); therefore, my wife and I sat in middle seats on different rows. Boarding is an exercise to continue the "caste system" between 1st class passengers and coach with the "priority boarding" line and the "general boarding" side of the turnstile...what a joke! Richard Anderson, CEO comes on the recording and tells us how great Delta is and then every Delta employee on the flight try to disprove his flowery speech. We paid $50 to pre check luggage then have to fight for a place in the overhead storage for a small backpack and a coat because of all the possessions priority passengers bring onboard. Thanks for the coke..."
Cons: "Old planes, disinterested crew, full flight"
Cons: "Beverages fir 1st class"
Pros: "It was on time!"
Cons: "There crew was not welcoming nor understanding of the passengers' frustrations caused by the delays. There was no air-conditioning on the flight, no air circulation to speak of. No food was served due to turbulence or so we were told."
Cons: "The a/c wasn't working. Flight attendants acted annoyed by the people flying, no connectivity to gogo inflight."
Pros: "The staff was fantastic. Very helpful."
Cons: "Flight was delayed twice causing us to miss our layover. The only way they initially could correct the issue was by booking us a flight 5 days later. Finally found a helpful person at the gate after calling American Airlines and getting no help. We lost day of our trip, but it’s better than 5."
Cons: "Get the plane to terminal bridge and not buss the passengers to and from to plane."
Cons: "Coach seats are cramped and little under seat space in window seats. Plus CMH de-icing was a mess (although not AA’s fault)."
Pros: "The service representative at check in was very helpful and went above and beyond to assist my husband and I. American Airlines was outstanding on all fronts."
Cons: "However my overall experience with kayak and csfare was poor as they made a mistake on the name on my ticket that was not found until the day of my international flight and once I got a hold of customer service after calling 4 different numbers... most did not have 24 hr service... they stated they were unable to assist me and had no other options or solutions. American Airlines tried to help and eventually were able to accommodate me through purchasing a new ticket and ensured my husband and I were still sitting together. Kayak and csfare basically told me sorry for your luck. I will not use this company again."
Pros: "The gate agent in Columbus was in a wonderful mood."
Pros: "short flight"
Pros: "Biscuits are awesome"
Cons: "WiFi is a little confusing. App didn’t work."
Cons: "Flight delay at every single step of the way Crew was great though"
Pros: "Speedy, professional, clean, overall wonderful trip! Hoping for same upon return!"
Pros: "We where late boarding, jet didn’t have fuel, we had delay after delay. This flight is never on time. every time I have taken this flight I am delayed. Also getting into charolette, we always spend at least 20 min on the tarmac"
Cons: "I'm a tall person and there wasn't an option to get a seat with any extra leg room. Additionally, the gate staff were not helpful or informative about the flight and rushed when it was time to board."
Pros: "The seats were quite comfortable."
Cons: "My bags didn’t make any legs of the trip. AA should allow downloading the app on the airplane."
Pros: "Unlike previous AA flights, the process was smooth everywhere it mattered. Attendants and crew were friendly, service was prompt, flight was smooth."
Cons: "Attendant was unable to upgrade me to first class due to a system error they couldn't fix. Boarding was unnecessarily delayed because the attendant on staff was not the scheduled attendant and they were scrambling to catch up."
Pros: "Excellent service gate to gate."
Pros: "Nice crew"
Cons: "Delayed and didn't try to speed up the delay"
Pros: "Nice legroom! Easy boarding, everything good and on time. Short flight so didn’t use entertainment."
Cons: "Flight from Columbus was delayed due to crew member family emergency. AA said I would miss my connection in Charlotte. The only alternate connection was too late to complete the trip. I nearly canceled the trip. I reboarded and made my connection with 10 minutes to spare. Also, my destination (Greenville) was only 90 miles from Charlotte, the connecting airport (unbeknownst to me). AA should have offered the option of driving to my destination."
Cons: "Delayed by 90 minutes."
Cons: "Could not get to Santa Fe! Had to fly to Albuquerque & arrange transport to Santa Fe! No luggage til next day!"
Cons: "we arrived and it took 15 min for a gate agent to bring the jetbridge out to the plane....sad!"
Pros: "Fast and friendly"
Cons: "Never knew flying domestically with a company named American would be so impossible. A true joke. Never had such difficulties traveling about. Super unsatisfiee and will not be traveling with them again. I urge everyone considering to purchase other airlines as well."
Cons: "The delay in Columbus caused me to miss my connection and have to fly into LAX instead of LGB."
Cons: "Could have been given more snacks for 3 hr flight"
Cons: "It was delayed."
Pros: "Was a little slow in starting leaving too little time to drink my coffee and I was one of the first to be served."
Cons: "Have to pay for wifi use."
Cons: "My flight was delayed 4 times from Columbus to Chicago due to an ATC issue in Chicago. On the 4th delay announcement I had to rebook my international flight for the following day because my connection was leaving Chicago while I was still in Columbus. I had to rebook and get a hotel for the night on my own expense since American Airlines won't pay if it is weather related even though the weather was not the issue, rather air traffic control. The plane we got the next day was a smaller uncomfortable plane with zero entertainment and a crew that projected they would rather be anywhere else. I don't blame them, my experiences with American Airlines had been progressively getting worse."
Cons: "Flight left late, once in Charlotte sat on taomac 20 min, waited 20 min for our forced to check carry on and missed our connecting flight. They gave away our seats and were not helpful. Eventually wander to a customer service desk. Anitbef ling wait. Finally got a flight out."
Pros: "It was okay"
Cons: "We loaded late and than sat in the plane awhile before we left. No explanation was given. Once we arrived in Charlie we sat on the tarmac for 20 min. No explanation. Than we waited 20 min fir our carry on luggage to arrive. We were told we had to check it. By the time we arrived at our gate they had given outlet seats away. They were not very polity ir helpful."
Cons: "I was advised by customer service agent over the phone that it would only cost me $100 for an extra bag on my flight and that it would remain the same whether i paid it online or at the airport. However, at the airport i was told that the extra bag is $200. My office agreed to paying for the extra bag only for $100. Now I am out of pocket with $100. So disappointing."
Cons: "3.5 hours late out of Columbus, minimal if any communication by gate agents, 45 minutes wait for gate in PHL, 15 minutes at gate to get jet bridge to plane."
Cons: "ATC delay on take off and then a 10 min wait for a gate a DCA. Just disappointing in adding delays."
Cons: "There was no food or entertainment and the seats were old and uncomfortable and it was ridiculously cold"
Cons: "Gate agents need to talk slower then we're clearly… It's ridiculous how some of them talk, they need a communications course it's not that hard 10% slower equals 100% more effective."
Pros: "Flight crew was awesome! Very accommodating"
Cons: "All was good, flight attendants were exceptional"
Cons: "After waiting for the plane to receive some kind of maintenance for hours on end and missing our connecting flight, they finally sent us to another city to catch a different plane to our final destination."
Pros: "Everything was excellent about the flight. I had no issues"
Pros: "The crew, as always"
Cons: "Being sectioned off from 1st class"
Pros: "Boarded on time. You should let only executive Platinum board after 1st class. The value is diluted when ALL advantage members board at the same time."
Cons: "Boarding. See above."
Pros: "As usual the plane was clean and everybody involved with American was very friendly."
Cons: "There wasn't anything that I did not like I wish they gave you peanuts instead of pretzels or chips"
Cons: "2 hour Delay"
Pros: "Easy boarding. Left on time. Arrived a little early. Flight attendants were friendly ."
Cons: "Nothing really. Short flight. Wasn't expecting food or entertainment."
Pros: "The staff was helpful"
Cons: "Better food"
Cons: "Got to airport, no gate assigned. Waiting in line for 37 mins. To have the gate staff walk away and help other customers. Than got a gate with notice of a 2 hour delay. Got to gate and got another notice with another delay. Our 8:45p flight left at 12:40am. Plus had another gate change."
Pros: "Customer service was good, I also liked the text updates."
Cons: "I really dislike that the make you check your carry on now. Most airlines let you take your carry on so I’m used to that. It also originally said $25 but at the check in it was $30. Plus I prefer not to check in my bag because it is faster, but since I did I had to stay at the airport an extra hour."
Pros: "The stewardess was very attentive"
Cons: "We waited about 20 min to take off and ended up coming in 30 min. late"
Pros: "Despite a technical problem they got us to Newark on time."
Cons: "If they overbooked the flight, offer flight vouchers AHEAD of us being at the airport."
Pros: "Agent at the gate"
Cons: "My seats changed so my son and I were not sitting together. The agent at the gate was wonderful and got us seated together."
Pros: "Pretty good leg room and nice refreshments, but the flight was delayed quite a bit and caused to me to miss my connecting flight, which I was told I had plenty of time to get to."
Cons: "See what I liked*"
Cons: "Weather delay"
Pros: "Great boarding and friendly service"
Cons: "Nothing to report"
Pros: "Great airline crew and staff. Departed on time and arrived early."
Cons: "My other 3 flights on United were on a larger airplane with plenty of legroom. This one was very cramped. I was stuck in a middle seat and essentially pinned there for 2 hours."
Pros: "Gate agent was also rude when I inquired about changing it. There were clearly open seats but she wanted me to pay to upgrade. The way this company operates boggles my mind."
Pros: "Less than an hour in the air- commuter shuttle"
Pros: "Excellent crew."
Cons: "Air traffic control delay."
Pros: "Seats are too narrow. Passenger next to me was so big he was sitting on my seat."
Cons: "Seats are too narrow."
Pros: "From Washington to Albania everything was great."
Cons: "The boarding at the first flight from Columbus to Washington was the worst flight I ever had, peoples who worked there were really rude and disrespectful not to only me but to a few passengers especially a lady who worked at the ticket both."
Cons: "Our originally scheduled flight out of CMH was cancelled within minutes of getting through security. We were told to wait for another flight-which was scheduled to depart 3 hours EARLIER, but had yet to depart. 3 hours later THAT flight cancelled, and we were rebooked for a flight the following day. So we were out our first night's accommodations as well as transportation to/from the airport that day. The next day we boarded our scheduled flight, sat on the tarmac for awhile, then went back to the gate and de-planed for some unknown reason. We were then re-booked on a different airline. THAT flight was then delayed, which would have caused us to miss our connection to EDI. The ticket agent worked for an hour to find us a flight to EDI that wasn't going through Newark (delays from hell) or Chicago (weather from hell). She finally put us on a flight with an all-too-brief layover in Amsterdam after a connection in Detriot. At this point we have boarding passes coming out our arses, It's 5pm and I haven't eaten since 9am, and we're STILL not out of our departure city. Our projected arrival time was going to cost us ANOTHER night's accommodation, as well as cause us to miss previously paid for engagements. 2 more delays allowed us to finally land in our destination about 40 hours after our original itinerary, with no apology or effort to amend the situation in any way."
Cons: "service, custumer attn comunication"
Cons: "It was also cancelled on my return flight with no prior notice ! Never again"
Cons: "Customer service for united is terrible and the attendants were rude while we were delayed for 2 hours on the tarmac"
Pros: "No problems with connections or staff who wheeled me from place to place."
Cons: "Food and crew."
Pros: "So I made and didn't get assaulted. So I guess it went well."
Pros: "I slept the entire time."
Pros: "Leg room and a snack was provided. Also, the entertainment options were top notch except that you had to use your own device."
Cons: "The small commuter planes used for the trip are not smooth rides at all. Very uncomfortable"
Pros: "It was comfortable"
Cons: "lots of turbulence but that happens"
Pros: "Got there on time."
Cons: "Private screening does not work well. Very little kneeroom. No room in seat back pockets to put anything."
Cons: "Our flight was cancelled, bad weather was the day before our flight, not the day of our flight (the day of our flight which was sun). We now got rebooked for wed. That's 3 days we didn't plan to be in Columbus oh. That seems excessive."
Cons: "A two hour and 10' flight became a three hour wait, then we boarded only to have to de-plane now because mechanical issues. Then walk to the other end of the terminal and re-board yet a second time. Total time at the airport and travel time for this short flight is: 8 hours"
Cons: "Delays no good..."
Pros: "Economy plus seat was nice to have an outlet plug in."
Cons: "Surprised at just water and juice as beverage options."
Cons: "They turned the flight around, getting us home hours later than what was supposed to be"
Pros: "We ended up with the exit row seats - awesome, especially for my 6'6" husband."
Cons: "We each had one bag- a backpack for him and an incredibly small roll bag for me. We were told we absolutely had to check the roll bag as space was limited. There were 3 off duty flight attendants sitting next to me and each had 2 large bags. Multiple other people had multiple oversized bags they were allowed to carry on. This infuriates me. I brought one bag, and a smaller than regulation one at that and I had to check it because other people were allowed to bring multiple bags. If you know a flight will be a tight squeeZe, limit people to one bag each."
Cons: "Rude attendants."
Cons: "During my round trip my flight was delayed 4 times and canceled twice. On the first cancellation I had to get a hotel room because the next flight wasn't for 24 hours. Then, that flight was canceled but the booked me on another airlines. At first they were going to make me wait another 24 hours until I had told her that I had already did that once. The desk clerks were rude on every encounter."
Cons: "Delayed and delayed and at last cancled the flt. It's Uniteds tradition to cancled the late evening flt. Stupid airlines."
Pros: "attendant was very helpful and friendly"
Cons: "flight was late and missed my connection, causing me to wait several houes to nake the connection to SLC"
Pros: "Good price and good flight."
Cons: "Overlay at the airports were tiring. While going into USA, in chicago I had to stay overnight for the next flight. While coming back, in Japan, I had to stay overnight for the next flight."
Cons: "The seats are ridiculously small and cramped and hard. Didnt realize i was booking a "puddle-jumper" to go cross-country. Also-i wish you'd bring the screens back. Neck was so kinked from being on my own so long."
Cons: "Haven't left Houston yet so I wouldn't know how the flight was."
Cons: "I didn't like the boarding procedures by groups. I also was forced to check my carry-on, even though after boarding there was plenty of room in overhead storage. Because I was in group 5, they assumed it would be full. They didn't check or allow me to check."
Cons: "Additional fees for extra space were 1/3 the cost of my flight"
Pros: "Nothing everything was horrible absolute terrible customer service"
Cons: "Didn't offer vouchers or accomodations Classified delay as weather when we were told in Ohio it was a mechicanical I was extremely distraught began crying horribly became extremely dehydrated & went into urgent care once returning to PHX"
Pros: "Everything was fantastic"
Cons: "It was late boarding and landing. Our bags were sitting in the rain."
Pros: "Fast puddle jumper from CMH to IAD."
Cons: "United has replaced all gate agents with contractors. It is abundantly clear. No stakes in customer service, these folks are just slightly above automated robots following scripts verbatim with poor skills speaking English."
Pros: "As pleasant as possible."
Cons: "Nothing negative to note."
Pros: "Got home early no delays good seats"
Cons: "All my tickets states see attendant for seat so I was worried I didn't have a seat"
Pros: "Everybody was awesome. Definitely wanna fly frontier again"
Cons: "There was a crying baby for the entire flight and the man next to me smelled so these are things frontier can’t control. But other than that. Awesome"
Pros: "Good trip good service"
Cons: "No free water or snacks"
Cons: "I like everything."
Cons: "Never fly. Never send a messange by phone or email."
Cons: "Expensive food and beverage"
Cons: "Uncomfortable seating,my neck and my back hurts"
Pros: "The plane was new and very clean"
Cons: "This was the final leg of my return from Athens, Greece ....... a short 3.5 hour flight that turned into a nearly 4 hour delay arriving home at 3:40am and in with patients at work at 8am. Also when asked for a soft drink, I paid for this? Shouldn’t a simple soft drink be some courtesy after such a delay? Just thinking out loud from past experiences I’ve had with my travels"
Pros: "Cheap; smooth landing"
Cons: "Screaming children; no leg room"
Pros: "On time"
Cons: "Seats comfort"
Cons: "Extra fees for carry-ons, seat selection, and on all drinks and snacks."
Cons: "DID NOT like having to wait in Denver airport for the scheduled 9 hour layover and then delayed for another 1.5 hour for a total of 10+ hours. DID NOT like getting lured into a great schedule in March and then in May you cancelled the flight and we had a 9 + hour layover. TERRIBLE. Will never fly with Frontier again. :("
Pros: "I lived"
Cons: "definitely would be better if there was USB ports and if I'm gonna spend $7.99 on a shot of whiskey it would at least fill the glass up"
Cons: "Not enough leg room"
Cons: "4 hrs late. Lack of clear update at airport. You have to pay for even water."
Pros: "On time"
Cons: "Screaming drunks .., crying babies ,.. and a steward who should never be allowed to touch the microphone ... loud obnoxious and decidedly NOT funny"
Pros: "Lots of leg space Friendly crew Clean aircraft"
Cons: "No ability to recline chairs Charge for carry-on baggage"
Pros: "Staff at ticket counter was very helpful and nice"
Cons: "When I booked my flight I was not aware that I had to pay for add ins, picking a seat, a carry-on etc. Self service kiosk didn't work, only one person working ticket counter and departure gate which delayed our take off."
Cons: "rude stewardesses. uncomfortable seats. maintenance issues"
Cons: "Extra 25$ a seat for poor seating; indicated a disabled senior citizen n still was placed in row 29"
Pros: "The humor of the pilot, really was a surprising experience"
Cons: "Water should be complimentary at least"
Cons: "Paying 45 dollars for one checked bag"
Cons: "Flight delayed 1. 1/2 hours. Baggage claim area changed three times /Crew was excellent"
Pros: "Only ditect flt"
Cons: "Customer service was poor. Had to pay for carry on bags swats super uncomfortable with no entertainment on flt for 4hrs"
Pros: "On schedule, friendly staff and clean airplane. Good price on round trip ticket. Overall, it was a good experience. There was no entertainment available on this 4 hour flight, so could not evaluate it."
Cons: "Seats are ok for average sized person, but tight if you are large. The guy seated next to me was large and his knees were almost touching the seat in front of him. Make sure you pay for your luggage ahead of time, online, because it is cheaper."
Pros: "The initial price was great. The direct flight was fantastic. No wasted airport time."
Cons: "I paid an extra $16 because I thought I had to pay for my seat. It was an emergency aisle so I got more leg room, but my seat didn't recline at all. It was impossible for me to sleep during my 3 1/2 hour flight to Las Vegss. Each bag you brought must be paid for whether it was checked or carry on. My original ticket price was $241. With the $60 bag fee and $16 additional seat fee ( I did not reserve one on the way home, so there was no additional charge for that direction). My total was $317. I would have preferred a larger airline with reclining chairs and free movies."
Cons: "Could not hear the announcements, could be a problem in an emergency."
Pros: "Nothing about my flight was good. Our plane left late because frontier overbooked. So we were late arriving in Denver. I was asked to move seats because frontier messed up a family's seating assignment. Then when we arrived in Denver we sat in the plane for almost an hour because our gate wasnt available for our plane because we were late. I will NEVER fly frontier again. Terrible experience. I want my money back."
Pros: "Good deal"
Cons: "Easy board ing"
Pros: "This time my bags actually came fast. And the staff was nice and caring this time."
Cons: "Of course the small seats."
Pros: "Price and quick boarding"
Cons: "Seats too hard; dirty bathroom; non-posted bag check fees"
Cons: "After boarding the plane, we sat on the tarmac for around 45 minutes while maintenance worked on the aircraft, with the flight crew refusing to give us any details as to what might be going on. We were late landing in Columbus as a result. Also, on the return flight, we somehow arrived an hour early and then had to sit on the tarmac again for close to an hour before we could get off the aircraft. This was a terrible experience with Frontier."
Pros: "We were informed well of equipment delay. Boarded quickly after plane passengers deplaned and plane was cleaned"
Cons: "Middle seat I was given was tight and my knees, (I'm a tall woman ,) were banged against seat forward of me. Not comfortable plus no ability to recline seat was not pleasant."
Pros: "It was quick to get on the plane."
Cons: "I am very concerned with the staff of Frontier as how they could let not one, but two passengers on their flight who are CLEARLY past the legal limit of being intoxicated. I had two passengers, mother and daughter, who were in front, and beside me who were stumbling while walking to their seats, had slurred speech, and absolutely reeked of alcohol. I had made a point to one of the flight attendants about it, they did not do anything more than shrug it off, and then not only did I point that out, they went ahead and served them more alcohol 20 minutes later into the flight! More specifically two Coors and two small bottles of Vodka for the woman sitting next to me, and a Coors for the woman in front. They were causing me discomfort by making their drunken jokes, but the woman next to me made no due regard to personal space (which I get the airline at that point cannot control). However, the woman to my side had been alot less touchy-feely prior to receiving more alcohol. Not to mention I had paid the extra money for the assigned seats, which were added on to our total charges, but suddenly disappeared when I received my itinerary online. I will never book through this agency, or fly Frontier again."
Pros: "Check-in went quickly and all personnel very courteous. I was assigned a middle seat and when I requested a window seat on the return flight, they were very accommodating. The cabin was very clean and the flight crew very professional and friendly. Both flights were on time, I might add. Would definitely choose Frontier for my next flight."
Cons: "I have nothing negative to say about Frontier."
Pros: "I dont know"
Cons: "Late getting out, upcharge for everything and anything. Cramped quarters"
Cons: "Very bare bones. Every time you look they wanted to sell you something else. Buy water, buy a snack, sign up for our credit card."
Pros: "Cheap and convenient"
Cons: "3hours delay"
Pros: "The people who were suppose to be check me and my friend in were not on time they told us we could take a carry-on but then charged us both ways (to and from) the plan was delayed going and coming back workers were rude and not polite at all. Called customer service and emailed them they said they could not do anything about it. I even took picture and video of the workers coming in and out of the door playing on their phone sitting in the wheelchairs and they said they still could not do anything. When walking up to ask question the works had really bad and pissy attitude then after boarding we sat on the run way for another 2-3 hr after already being delayed but 3 hrs inside the airport they change you for everything don't give any complementary snacks or drinks"
Cons: "I didn't like it at all The people who were suppose to be check me and my friend in were not on time they told us we could take a carry-on but then charged us both ways (to and from) the plan was delayed going and coming back workers were rude and not polite at all. Called customer service and emailed them they said they could not do anything about it. I even took picture and video of the workers coming in and out of the door playing on their phone sitting in the wheelchairs and they said they still could not do anything. When walking up to ask question the works had really bad and pissy attitude then after boarding we sat on the run way for another 2-3 hr after already being delayed but 3 hrs inside the airport they change you for everything don't give any complementary snacks or drinks"
Pros: "We reach on time"
Cons: "I didn't like the fact that we were on the runway almost an hour after we landed"
Pros: "Plenty of space, more than other carriers. The crew was friendly and professional."
Cons: "Paying $2.00 for a soda."
Pros: "Can't beat the price."
Cons: "Smooth flight but uncomfortable seating"
Pros: "We did not like all the extra costs for seats and baggage"
Cons: "We did not like the extra fees"
Cons: "The sits at very uncomfortable! I have long legs and have had my knees replaced and it was just not comfortable at all!"
Pros: "Crew, plane comfort"
Cons: "Flight delayed for no real reason at destination (given as culprit)"
Pros: "Cheap flight"
Cons: "Late takeoff. Waited a half hour at destination to get plane to gate. Waited an hour for my bags"
Pros: "She's the best! She was the best airport employees I've ever dealt with. She made she we would make it to our flight when we were running late. She went above and beyond to help us and we couldn't have been more pleased. She was an angel sent to us to make that flight and we are just so thankful."
Cons: "The plane and flight were basic and you have to pay for your carry-ons but that's a standard budget flight I guess"
Pros: "Cheaper than the other airlines."
Cons: "If you don't prepay for your checked bags online, they charge you more at the ticket counter for no reason. The Web site is very buggy and full of errors. It took forever to prepay for our checked bags. We even had to call their online support staff because their Web site is so full of bugs. They also charge even more for a carryon bag than a checked bag -- which is ridiculous -- so the entire overhead bins were empty. Insane. A few of the ticket counter staff were lazy rude utter morons. Others were helpful. The planes seem very old. The seats are uncomfortable and small. No entertainment system. Every little thing has an exorbitant cost -- including coffee or coke -- on a 4 hour flight. It's cheap ---- but not cheap enough for the horrible experience and lack of service and lack of quality or comfort. Buses are much more comfortable."
Pros: "Seats did not recline so I was not compromised by person sitting in front of me"
Cons: "No tsa!!! Seats uncomfortable"
Pros: "Nothing, it was a total scam. We bought a ticket in early spring at what we thought was a reasonable price only to find out I have to pay for my seat and bag separately which added an additionally $50."
Cons: "It felt like amateur hour from the crew to the captain. It felt like it was everyone's first flight which was not comforting as we experienced turbulence."
Airlines flying from Columbus to New Mexico have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Columbus to New Mexico
Masks required on board, masks provided on flights from Columbus to New Mexico
Social distancing seating
Middle seats unavailable to book on flights from Columbus to New Mexico
Testing for antibodies, testing for symptoms for flights from Columbus to New Mexico
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