Find cheap flights from Columbus to Stockholm Arlanda Airport

Pros: "Kosher snacks! Thank you. Screens and outlets at every seat. Safe, controlled Covid protocols including de-boarding. Excellent!"

Cons: "Original flight changed- had me arriving after second flight took off. Delta didn’t fix it. Spent 5 hours changing it. Rebooked flight was delayed- they rebooked to the next day at the last minute then, got me out same night but 3 Hours from my original airport."

Pros: "How friendly the staff was to my esa & myself."
Cons: "It wasn’t made clear when special services could board."

Cons: "Front right lav door hard to latch, headphones worked on one side only, gap in middle of lie-flat bed."

Pros: "Comfortable Seats. Good cabin service."
Cons: "A no problem flight"

Pros: "Quick flight"
Cons: "Organization of entry gates. Sat in the plane for about 30 min after landing."

Pros: "On time"

Pros: "After a late, crowded boarding process, somehow the flight crew got us off the ground on time!"
Cons: "Having more than 2 harried airline agents at the gate to handle the sold out flight filled with families with babies!"

Pros: "Seat was comfortable but not much room"
Cons: "Couldn’t understand a word the flight attendants said on the intercom system"

Pros: "This is a super aircraft with many amenities. The flight was smooth for the most part. Loved the movie and the classical music. The crew seemed to work well with each other and was very friendly."
Cons: "It would be nice to have an enforced carry on rule as people bring multiple large bags on and tie up the storage space."

Pros: "Myself and my wife were rebooked and arrived home the same day. Albeit 7 hours late."
Cons: "Flight left gate on time, yet departed 1 hr late because deicing took almost 1 hour. There was only one truck working."

Pros: "Delta never ceases to amaze me. The flight was perfect!"
Cons: "There’s nothing I can think of."

Pros: "Smooth flight"
Cons: "Nothing"

Pros: "From the gate agent to flight attendants the flight was great"
Cons: "The sky lounge to few bathrooms"

Pros: "Great view of the mountains, EVERYTHING was one time and EARLY!! Staff was great and we had a smooth ride. wish all flights were this good. Even touchdown was amazing, like landing on glass. Compliments to the captain."

Pros: "codeshare by China Southern"
Cons: "codeshare by China Southern"

Cons: "7 hours delayed. Poor front desk worker, nice flight attendants!"

Pros: "The crew was friendly and accommodating. Although the flight was several hours late the crew and staff were very professional and apologetic. The alerts were accurate and timely. Once we were in flight I was extremely please with the ride. Thanks to the captain and crew my granddaughter and I made it home safely."
Cons: "The plane was delayed several hours."

Cons: "Z"

Pros: "Flight attendants were excellent!"

Pros: "good price but older plans"
Cons: "please do not use plastic forks and spoons"

Pros: "Despite a delay, we arrived in White Plains on or close to schedule."
Cons: "The gate agent just kept going on and on about trying to make up the time from a delay (18 minutes ...hardly world ending). The lead flight attendant wasn’t much better"

Pros: "As poltronas estavam OK."
Cons: "No voo MEX-GRU o Sistema de Entretenimento nao funcionou por quase 3hs. A refeicao foi muito fraca, tamto no jantar quanto no café da manhã. Onde ja se viu comer feijão preto com onelete no cafe da manhã??? Deveriam pensar no tipo de passageiro q estao atendendo."

Pros: "Generally everything went smoothly on this leg of my trip."

Pros: "Easy to board."
Cons: "Delayed due to weather."

Pros: "They hade entertainment"
Cons: "No food"

Pros: "The flights were smooth, it was an easy process"

Cons: "If some takes up two seats , then they should buy two seats. Very simple"

Pros: "Courteous crew and smooth flight"
Cons: "Nothing"

Cons: "Great"

Pros: "the upgraded seats with the new headrests were great. the pilots & crew did a great job despite the more-than-average turbulence."
Cons: "lack of any entertainment options whatsoever (not necessary but always a nice-to-have). More importantly, the fact that I checked-in with seat 14 and ended-up, seemingly randomly, in seat 28 (the back of the plane) when I had SPECIFICALLY selected a seat in the FRONT section of the plane. That was particularly annoying, especially since the optics of the situation were such that I used miles to purchase the flight and got "screwed-over" with respect to my seat selection as if my ticket held less weight than other passengers..."

Cons: "Guests with no overhead luggage should be able to exit first."

Pros: "The crew was great and nice. Very professional and clearly made safety number one."
Cons: "We had an issue with the rudder that led to an aborted take off. Then when we finally got to RDU the ground crew was not available to marshal the plane in."

Pros: "Columbus airport is very nice. Security was quick. Boarding the plane was smooth and no problems. Staff was very nice too!"
Cons: "Nothing."

Pros: "Nothing in particular was that great. Just very low average"
Cons: "Old smelly plane. Bad entertainment options."

Pros: "Efficient and on time."
Cons: "I booked tickets well in advance but wasnt allowed to select seats at time of booking nor at 24 hour check in. This adds undue stress having to wait for an assignement at the gate."

Pros: "30 min. early!"
Cons: "Only pretzels"

Pros: "Nothing."
Cons: "Reservation. Checkin. Seating. Flight."

Cons: "Cramped"

Pros: "Quick, clean"
Cons: "I was in the back seat"

Pros: "Very friendly flight crew."
Cons: "LaGuardia is always delayed...this time was only about 15 minutes."

Pros: "service. Thank you."
Cons: "comfort seats were uncomfortable"

Pros: "everything was good"
Cons: "nobody mentioned how to get to connection gates ,so me and 2 more people followed everyone ,exited and missed our connection to Riga"

Pros: "Boarding was on time, free entertainment, choice of free snack with our drink, free extra serving of complementary coffee, and landed ahead of schedule"
Cons: "Nothing in this experience"

Pros: "Delta Club"

Pros: "The ground staff at check in was excellent. She was extremely helpful. The flight was on time."
Cons: "Boarding was a scramble. The amount of hand luggage people were allowed to bring on board was excessive and the overheads were crammed full."

Pros: "The cookies were great, the captain was very good and gave good excuse's On why we we were behind."
Cons: "The pilot was great and keep us informed on the delays, but the tall flight attendant was very cold to the passenger's, and rude at times. Very unlike your crews from past flights. I pray my flight next week home goes Ok."

Pros: "We arrived safely."
Cons: "Unable to get seat assignments until check-in (overbooked); therefore, my wife and I sat in middle seats on different rows. Boarding is an exercise to continue the "caste system" between 1st class passengers and coach with the "priority boarding" line and the "general boarding" side of the turnstile...what a joke! Richard Anderson, CEO comes on the recording and tells us how great Delta is and then every Delta employee on the flight try to disprove his flowery speech. We paid $50 to pre check luggage then have to fight for a place in the overhead storage for a small backpack and a coat because of all the possessions priority passengers bring onboard. Thanks for the coke..."

Cons: "The first 2 hours were so bumpy that I got sick. I was also in the middle seat and was so uncomfortable I couldn't sleep."

Pros: "Booking, price"
Cons: "A little easier site navigation- understanding"

Cons: "Staff does not understand regulation"

Cons: "Hour late departure and still only loaded 1/3 of the luggage. Communication about the luggage problem was poor"

Pros: "The crew was the best"

Pros: "New-ish aircraft"
Cons: "Prompt departure; better food/snacks."

Pros: "Crew was nice, flight was ontime"
Cons: "While boarding and before starting the engines there was no AC. Temperature was unpleasantly hot"

Cons: "Entertainment"

Pros: "The crew was o.k."

Pros: "Lufthansa is very good!"
Cons: "Now I will never buy anything from this site.It is very difficult and impossible to do last minute changes.Next time I will buy from the Airline strait."

Pros: "Seat was comfortable and cool."
Cons: "Everything else"

Cons: "Turbines did not start up initially. 1h delay."

Pros: "Flight crew very attentive"

Pros: "Nothing except the crew were very efficient and helpful"
Cons: "Economy seats. No recline. THAT IS NOT BUSINESS CLASS - This is a joke! Putting an empty seat in the middle does not make it business class. Mis-leading seat image when selecting seats. Shows Buisness class large and 2X2 and Economy at 3x3. When you get on the plane it just a one large economy plane with a mark in business "Extra space for you in the middle seat". Food was cold food - no hot food on the whole plane - only hot coffee. I am not paying 4 times the amount to get economy seats that I can get and most probably get lucky and have an empty seat next to me. STAR ALLIANCE IS REALLY GOING DOWN AND LUFTHANSA IS THE WORST. Will never travel Lufthansa business class every again."

Cons: "NO MOVIES."

Pros: "The food was excellent."
Cons: "Sitting in the middle. It is always uncomfortable due to the fact that you need to ask the person sitting next to you to get up because you need to use the restroom. Aside from that my overall experience was excellent. The food, entertainment, staff all helpful and friendly."

Pros: "Crew was excellent."

Cons: "My luggage was lost. But that can happen with any airline. Lets wait to see how long it takes to get it back to me."

Pros: "Crew amazing"
Cons: "No entertainment."

Pros: "Excellent!!! Booarding was quick. No long lines in the jetway. All around great service on board! 5 *****"

Pros: "The handicap service was wonderful. United was horrible"
Cons: "United handicap service was horrible"

Pros: "In this day of continuous service cutbacks Lufthansa has managed to keep amenities that make long flights bearable. The boarding was early and efficient. Meals were decent and plentiful. Hot hand wipes were provided. Hundreds of video entertainment options and fairly friendly English speaking flight attendants. I recommend paying the small upcharge to choose seats with extra legroom. totally worth it on the long haul"
Cons: "Be there early. They board early"

Cons: "4 good movies, regular water rounds, friendly staff, enough toilets"

Pros: "great service and entertainment throughout the flight. great airport and lots of amenities to enjoy while on our layover."
Cons: "boarding economy all at once created two long lines and some confusion"

Pros: "Clean aircraft, quite and smooth flight, lots of entertainment options."
Cons: "I was never made aware of what food and drink options there were. I was asleep for the main meal and it would've been nice if they left a snack for me when I woke up."

Pros: "The overall flight"
Cons: "The meal on board"

Pros: "On time and good service"

Cons: "They Changed the terminal last minute and i miss the flight ! horrible experience i needed to pay new tickets 300$ ! i will never going to book or recommend to anyone to fly with your company.."

Pros: "Crew was warm and considerate."
Cons: "Flight was jam packed and a huge guy sat next to me and made my entire flight miserable. In economy, huge guys are a big inconvinience as they spill over your space (which is already cramped). The passenger in front pushes her seat back and when i do the same, someone from behind says it makes them uncomfortable. Wish crue can take care of these situations."

Cons: "The flight was late."

Pros: "Bump bump uncomfortable"
Cons: "The food is ok and the crew"

Pros: "The plane was clean, the staff for the most part friendly"
Cons: "Had to be shuttled out to the plane on the tarmac"

Pros: "Quick and easy in all aspects"

Pros: "Surprised by so many entertainment options!"

Pros: "as usual flight itself was okay"
Cons: "no major complaints"

Pros: "flight attendants were polite and there were two meal services."
Cons: "The flight was full and the seats were extremely close together with little room. When the person in front of me leaned back I had no room and it was hard to see the movie screen."

Pros: "Nice plane and crew"
Cons: "Really? They took my new expensive lighter from my checking luggage? A can of hair spray is just as deadly, are they going to not permit those?...stupid idiots!!!"

Pros: "Courteous and professional."

Pros: "Lufthansa is the airline for long-distance travel!"
Cons: "Everything was great. On our flight over the pond, and back, the food was great it was comfortable, and the airplane had the best in technology."

Pros: "Helpful ground personnel - seems like this connection issue happens often"
Cons: "Leaving Frankfurt late....hanging around airport waiting for a rebook"

Pros: "Nice courageous service"
Cons: "I didn't find any dislike"

Pros: "Punctual"
Cons: "The seat was changed without any communication. Also, on-line checking from internet was not functioning."

Pros: "- crew was nice - overall flight was smooth"
Cons: "- not too unexpectedly, food was small - bring something warm to wear, as at some point temps can be real cold... - wish the boarding process was slightly more logical and have people with seats in the back of the plane go first"

Pros: "First Time on Lufthansa and came away extremely impressed. I'm a million miler on Delta so I know a little about flying a mainline carrier. Lufthansa blew me away with the level of service and friendliness. It was a short (90 minute) flight but they still offered a free breakfast sandwich along with the beverages. Flight Attendants can switch from German to English without hesitation and were very professional. Look forward to flying with them again."
Cons: "Can't think of anything"

Pros: "Service"
Cons: "Food"

Pros: "These guys gave me a positive and energetic vibes . Unexpected great food , the atmosphere was uplifting and positive, thank you. I had 5 connection before in the same week, but this one was very memorable"
Cons: "Na"

Cons: "food only fair..."

Pros: "Great staff on board made our flight enjoyable."
Cons: "Being outside in the rain while we waited to board the plane left us soaking wet as we sat down. There was a meowing cat on board the plane that was an interesting experience as well."

Cons: "their website did not allow changes nor did it provide a number to call"

Pros: "Very positive and responsive crew! A fresh cup of coffee I received when I requested one was delicious. And,one of the crew members made me a cup of tea before they had started serving it."

Pros: "The ice cream dessert"
Cons: "Old fashioned entertainment systems where you can't choose when you want to watch something you have to start watching at the same time as everyone. Flight advertised as Lufthansa was United both ways, there is a big difference between the service in both. United makes you pay to choose your seat like a budget carrier so everyone is angry about the seat they're in. Won't be flying them again if possible!"

Cons: "It would be better if the plane was cleaned before boarding. The row where I was seated has potato chips all over the floor. Pls. clean your plane before boarding."

Cons: "The check in staff at the gate could have been more friendly and paid better attention to customer care. I was standing in front of the counter with a simple Question but had to wait 5 minutes before the two agents got done with their own personal chat and thought about attending to me."

Pros: "Yes"

Cons: "frankfurt airport security is a nightmare"

Cons: "Multiple delays. Need to offer back up flights and hold connections for delayed flights."

Cons: "Seat was super narrow."

Pros: "Clean and very good stewardesses"

Cons: "Could not have been better"

Pros: "Everything was pleasant as expected except for one thing, mentioned below."
Cons: "45 minutes late taking off. Could have been the airport's fault rather than the airline though. I don't know."

Cons: "Late departure. No roof during queuing for loading and rain..."

Pros: "The stand was really kind."

Cons: "We had three hour delay due to thunderstorms."

Cons: "I was"

Pros: "I think it must have been a brand new plane. Good comfort. USB-charger for each seat."

Pros: "The staff and other guests are always so polite! Getting the SAS Lounge Pass is always smart."

Pros: "All around everything was excellent. Will most likely always fly SAS between Riga and USA."

Pros: "Crew were very pleasant. Flight was smooth, even though did not leave on time & therefore arrived later."
Cons: "More selection of food, more variety of sandwiches and bread used."

Pros: "Timely & helpful"
Cons: "Nothing"

Cons: "SAS has introduced hand luggage measurement and weighing at checkin, for a maximum of 17.5 lbs or 8 kg. SAS does not care if you have flown on another transatlantic carrier, which allows more than 8 kg. Then you need to start emptying your hand luggage at checkin. The whole checkin process was a big mess, the contract employees eg. at Heathrow do not help much (they probably do not do this to any other airline). SAS staff does not remind you to take your IDs and passport, medications etc. from your hand luggage, which is then checkedin luggage as opposed to hand luggage. It is obvious that transatlantic passengers have more hand luggage than many local passengers."

Cons: "How possible with any criteria could charge 33€ for 1.5 such exagerate no good company at all .."

Cons: "Internet page for buying excess baggage was difficult to understand."

Pros: "I slept the whole way through"

Pros: "on time polite staff comfortable flights with free coffee"
Cons: "charging for bags"

Pros: "Free coffee in the plane"

Pros: "The customer service was great & they attended to my son who has a disability & flying on his own. He arrived well & happy so we were pleased with the service."

Pros: "Services"
Cons: "Didn’t have veggies good on board"

Pros: "Nothing!"

Pros: "The seat are different from any other airplane I've traveled with the way the recline make a tremendous difference in the comfort."

Cons: "I didn't get any veg options for my dinner at all"

Pros: "I mean, it was how a flight should be, painless."

Cons: "Water and beer paying"

Pros: "t"

Pros: "On time and courtesy"

Pros: "Upgraded 2 biz 4 reasonable $, everything great"

Cons: "Check-in was slightly confusing to know where you had to go."

Pros: "Nothing at all"
Cons: "Fight was canceled and no email or communication was possible with this company. Called SAS office - CLOSED. Stood in line for 2 hours and no one came or announced anything. Checkin agents were on dope-no help and checking machines not working!"

Cons: "Delayed departure. Temperature in cabin was uncomfortably hot while waiting for departure."

Pros: "It flew"
Cons: "The effort put in to work with change of plans"

Pros: "Not enough space to store items."

Cons: "After losing the bag they had charged me 60 Euros for, it took them over 24 hours to trace, retrieve and deliver the bag. They made no offer to refund the fee, which any reasonable company would have done."

Pros: "Too upset to continue senseless survey"
Cons: "Vacation ruined"

Cons: "Only water or coffee/tea. Not even soda."

Cons: "Crew service is very poor"

Cons: "See above"

Cons: "Miserable cramped seating ."

Cons: "1st class could not board because that area was not cleaned"

Cons: "That it was cancelled"

Pros: "It was canceled!"
Cons: "It was cancelled!"

Cons: "The fight was cancelled due to the on-going Swedish pilot strike."

Pros: "The Plus Seating was really good"

Cons: "- Leave in time - Working onboard entertainment system"

Pros: "A350, smooth and quiet. Nice plane"
Cons: "Seats in business are a little crowded and close together. opening to get in and out of seat is minimal"

Pros: "The crew was great!"

Cons: "2 hr delay"

Pros: "I wish I found somebody to take me around"
Cons: "No complains"

Pros: "Entrees were great and we appreciated receiving two meals. Like the bottle of water, blanket and pillow."
Cons: "Seating is tight in coach. Desserts need help. The movie selection was OK but not great."

Pros: "The blueberry juice was good!!"
Cons: "Sitting by the bathrooms. There weren’t even pretzels."

Cons: "Finnair used to be a good airline but it has deteriorated significantly. The flights are expensive but uncomfortable. The airline uses every opportunity to save money and charges through the nose for everything. The morale of the crew is low."

Cons: "My luggage didn't arrive to Helsinki and has been two days since I have inform and they said it was going to come the next flight but didn't sent it. I have been two days with the same cloths and no cleaning products, so disappointing they don't seem to care of all the inconvenience I have been experiencing."

Cons: "Almost impossible connection with too many custom checks Lost luggage"

Pros: "Plenty of leg room, and I got an empty seat next to me! Food was served on time (an hour into the flight, and about two hours from the destination). The options were decent particularly the caserole in terms of portions. Plenty of overheard compartment space, even with a nearly full flight."
Cons: "The arm rest between seats doesn't raise to the full upright position, only one-half way. The TV needed to be reset by the purser due to it being stuck on kiddie mode. If you're a snacker, bring food."

Pros: "No food or entertainment"

Pros: "Far better quality and value than BA, it's OneWorld partner."
Cons: "It was all good."

Cons: "good morning aircraft flew late 1 hour. arrived in Finland late. our aircraft departed. now sit 3 hours and waiting for other aircraft. plane crashes in 12.45 the bottom and arrives in Riga in 2.00 days."

Pros: "many choices of films to watch was great too! Like that you served Finnish food!"

Pros: "Very nice flight"
Cons: "Food was too salty"

Pros: "Took over an hour to check in. There were at least 300 people in line with one person checking economy in."

Pros: "No frills but efficient"
Cons: "Food choice limited"

Pros: "Not having someone sitting next to me, comfortable lie flat beds albeit a bit narrow. Good food when you wanted it, big screen and ok movies, spotless toilets"
Cons: "Nothing really negative to say"

Pros: "Service was exquisite"
Cons: "No wifi"

Cons: "Delay"

Cons: "I have traveled all over the world and never had an issue with luggage but finnair lost my bags and have little information on how to help other than a $70 credit which doesn't cover anything."

Cons: "Plane too small. Avoiding Airbus jets from now on!"

Cons: "announcement in English hard to understand"

Cons: "Huge lines at the airport for check in and drop off of lugagges. Apparently finnair hasn't heard yet of automatic check in and drop off. After that long wait for boarding and flight delayed. Very little information."

Pros: "Crew was fine. Uncomfortable seats bearable for the short flight."

Pros: "This was a very short flight and I don't recall if there was any food service or entertainment."

Pros: "It was comfortable and not too crowded"

Pros: "Friendly and competent crew, on-time performance, clean and pleasantly appointed cabin, non-stop service always beats transfers!"
Cons: "Cramped seating (A330) for such a long (8.5 hrs) flight. U.S. catered food was mediocre at best."

Pros: "Professionalism, punctual, friendly service"
Cons: "You pay for your food just like you do on American Domestic airlines. However they offered coffee and their special Finnair grape juice."

Pros: "The sitting quite comfortable, have space for the legs. Food was fine."
Cons: "One kind of ice-cream only !! Why only Vanilla ? Should have at least 2 different, to choose from."

Pros: "A competitive price for tickets. Website easy to negotiate. Staff pleasant."
Cons: "Having to pay about $35/person to reserve a seat. This was a hidden cost. Very little legroom. Staff did not come around enough with beverage service. Boarding was late and confusing."

Pros: "Breakfast was good"
Cons: "Air conditioning was blasting down on me too powerfully"

Pros: "Because of the delay taking off and refueling, they provisioned for an extra meal service. Choices were limited, but the food was decent. Crew was generally cordial and efficient. Even though there were only 13 empty seats, they made an effort to find us a place with an empty seat between us."
Cons: "We were stopped and grilled by AA personnel as if we were potential terrorists, even though we had TSA Pre-check clearly listed on our boarding cards. flight was 1 hr delayed boarding. Since the plane was a 747 and there were stronger than average headwinds, we had to stop in Bangot to refuel. Net result: 2 3/4 hr late arrival."

Pros: "None of it."
Cons: "Not getting aisle seat, unpleasant passengers sitting next to me (making faces when I wanted to go to the lavatory from the window seat), group of noisy, drunk and rude young women behind.."

Pros: "I most liked milk lactose low for my coffee . I can't criticize about food because I was offered only beverage this time with only an hour flight. Hehe ."
Cons: "Nothing made me uncomfortable except for the concern about stealers in most of Europe . I didn't experience it yet but tons of times I've heard about stories of tourists ."

Pros: "I liked most of service except seats space with economy . it was impressive to see Scandinavians and Korean flight attendants cooperate each other . Both of them were gentle ,kind and nice !"
Cons: "The e ticket info didn't accord with the real ticket info such as gates so if you don't check out the bulletin board properly , you may wait in wrong gates but not that crucial. It's always about the airport problem with crowded passengers or in size not aeroplane. Everything is about time control . ICN is quite large in scale so I couldn't use duty free shop due to so many passengers and the spacious hallways even though I had 2hours . perhaps you gotta presume it as 3hours for enough time . so I had to throw out my lotion or moisturizer at ICN .pfff I wasted my money :p"

Pros: "Individual seat video screens / media selection for such a long flight. Food also good, with good beer / wine selection"
Cons: "Bag never was placed on this flight, for whatever reason. BA had almost 4 hours to ensure its inclusion--but without success. It was delivered within 48 hours to my home, though, with all contents in tact."

Pros: "I was very pleased with the overall experience on the flight from London to Charlotte. The flight itself was very pleasant, the crew very accommodating, & the food, snacks & beverages very good. The entertainment provided was certainly suitable for my tastes & kept me occupied for the majority of the trip. There was also blackout time provided for sleeping. The seats were a little cramped, but overall I rate my experience as very good."

Cons: "Cold"

Pros: "Seemed to be a little more leg room than usual. Crew was courteous and efficient. It was an American Airlines trans-Atlantic flight that arrived early. Overall a good flight."
Cons: "The response of the American Airlines entertainment system is as slow as pond water, although the choice of entertainment was very good."

Pros: "The flight attendants actually seemed to enjoy their jobs, they all were very nice and smiled not like other airlines where the attendants are very stiff and anything you ask for seemed to annoy them. Drinks sizes more generous than most airlines."
Cons: "a long flight from lax to lhr needs more snacks and refreshments"

Pros: "Having read horror stories online about booking with Kayak's partner Justfly, I was prepared for the worst (last-minute cancellations, partial refunds, all-around crummy service). Actually, my Finnair flight was great - it was operated by BA, so it was a nice new double-decker Airbus plane. It was maybe 3/4ths full, so I nearly had a row to myself - shoutout to the jerk who decided he was entitled to the aisle seat. The flight was smooth and easy and best of all, it cost a fraction of what the BA price for a one-way from SFO to LHR cost."
Cons: "The food on BA continues to be meh, but what most people don't realize is that ALL airline food is meh, because your tastebuds don't work properly 30k feet in the air (it's a scientific fact)."

Pros: "Wonderful service and care from crew."

Pros: "Everything was top class!"

Pros: "I last traveled on British Airways in May of last year (2015) and the food was beyond dreadful. Therefore I was very pleasantly surprised that there has been a huge improvement. They were very generous with the drinks and the food was plentiful and quite a reasonable standard for airline food (they gave two full meals from San Francisco to London, whereas most airlines give one meal and one snack on that route). They actually checked us in on the earlier side, we took off very promptly and got to London early. It was nice to be on time for a change - so often I find airlines run a bit late. Staff were all pleasant and helpful. Pilot's messages were pleasant, friendly and even a bit informative."
Cons: "Web check-in ahead of time was a total disaster. I got an email telling me I could check in 36 hours early and "secure a good seat" but neither of the 2 sets of codes they provided in the email would work because it was all about Finnair but actually the flight was being run by British Airways. I spent about 30 minutes on the 'phone trying to get the appropriate sequence of numbers and letters to enter so as to check in and get a good seat - still nothing worked. This was at 5:45am - I regretted the time spent when I could have gone back to sleep. My daughter later spent a further 90 minutes trying to figure it out, only to be told finally that our only option was to get to the airport early and check n there which was what we did. It was beyond irksome. Please note, if the airline actually flying is different fro the booking airline, the locator number for check n will be DIFFERENT and needs to be provided to the customer to avoid a great deal of hassle and confusion. We gt particularly unlucky because BA computers had a glitch that day but the general point still stands."

Pros: "The flight was on time and all went as planned"
Cons: "The in flight service was average"

Pros: "Entertainment choices were good."
Cons: "The flight attendants were noisy, walking back and forth, so it was hard to rest, more like stomping. Was not pleased with flight attendant who served me, was kinda cocky and not friendly, which spoiled the customer service experience. Not enough leg room, cramped. Wish they had decaf tea. Other than that we arrived safely, so I'm very appreciative."

Pros: "Kind staff"
Cons: "Entertainment outdated"

Pros: "Not much."
Cons: "The flight was delayed about 5 hours due to reasons no one really seemed to understand. Food was pretty bad as well."

Cons: "If it wasn’t 3 hours late."

Pros: "The whole process from check-in to getting luggage was smooth."
Cons: "Food wasn't great. It wasn't terrible either but I've had better."

Pros: "Boarding easy and not rushed. Crew friendly and laid back - didn’t seem uptight. Nice aircraft. For a long flight, it was surprisingly easy."
Cons: "Economy space is still so cramped for a long flight. Food was fine and what would be expected. Not remarkable."

Pros: "N/A"
Cons: "All passengers had to board 40 minutes earlier than departure time. The air plain door was closed 10 minutes before departure. No reason we had to board earlier. All passengers are only 15-20 people..."

Cons: "We were not informed our flight had been cancelled"

Cons: "There needed to be vegetarian options."

Pros: "I got home"
Cons: "Made the connection (no luggage) as signified in the SMS notice of a delayed departure but they had given preferred seat to stand by. No problem just another 90 minutes after a previous 3 hour delay out of Calgary. Not impressed!"

Cons: "Ran out of the best meal option in Business Class..."

Cons: "I have flown Air Canada many times, and have never taken off on time. Most flights I have been on, were 30 -60 minutes late. Cabin service is usually minimal, lackadaisical, and indifferent. I would only fly Air Canada again as a last resort"

Cons: "There was no complimentary food: not even snacks. Nice to have some juice, tea etc, though"

Cons: "- flight departed late but been told there would be no problem catching short connection - connection plane was there and still connected - could not board : tickets were cancelled while we were in the air in previous flight! - next flight left actually ... 1 min early. We could have boarded - been told it was because of luggages that could not connect. Lie. - clear case of over booking - disguised so Air Canada wouldn't pay for it"

Pros: "The boarding and deboarding of the plane were done quickly."
Cons: "The flight was delayed 4 hours and the entertainment selection was subpar."

Pros: "Movies available. Food available for purchase."
Cons: "It was crowded in the back of the aircraft. Many vacant rows were available, but my advance check in and seat change / upgrade was not available on line. I would have paid to have moved up to an un-occupied section of the aircraft if I could have. My mistake. I should have got up and walked around looking for these vacant seats. Despite the captain announcing that WIFI Internet was available for purchase. There was no WIFI on this aircraft. I am a tech guy. The flight attendant said just use your credit card. NO there was no WIFI available."

Pros: "Surprise.....on time , have luggage, fabulous crew, large aircraft."
Cons: "That this has not been MY past experience."

Pros: "I liked the staff on the flight. The flight had some nice"
Cons: "I didn’t like the food options, Air Canada used to have tasty food!"

Pros: "the asian guy steward was the best he made my 12 year old happy by providing the pizza and food that she ordered perfect its just the professional way he serve it was exceptional a kind word"

Pros: "plenty of room, media player, wifi, nice selection of snacks and meals."

Pros: "Nice to see some older flight crew members."
Cons: "First meal was frozen. Bread, veggies and brownie cake were frozen while the chicken and rice wasn't appetizing. Flight crew should be more aware of the first row seats when pushing their food carts down and now bumping into passengers tvset."

Pros: "Flight was on time, direct, and uneventful."
Cons: "The seats are very tight. They ran out of the lower priced drinks. No leg room."

Pros: "Departure was right on time. Arrival was right on time"
Cons: "Flight was a bit bouncy! Only got a free drink, no free snacks like pretzels or something."

Cons: "Had to pay for seat assignments when reservation made or no seat reservations. Not true on all airlines. Delta let us pick seats for free when the reservation was made. Husband had wanted a window seat and ended up with a middle seat. No free snacks just drinks"

Cons: "They mess up on my flight. Had to wait for a good 30mins. They finally found me flight"

Pros: "The staff rocked it, despite being in a tough position with grumpy passengers. The desk staff before boarding was less helpful. The seats were comfortable. Entertainment was rated low because it was a short flight it really should have been an N/A because I didn't use it. Not sure how to fairly rate that. No food as far as I could tell."
Cons: "2 hour delay, then sat for another hour or so after being the last to board for fueling and waiting for ground crew."

Pros: "Food was actually pretty decent tasting and priced."
Cons: "One of the female flight attendants was quite mean and just had a poor attitude. Glares, muttering under her breath at passengers etc. Overhead storage is just a nightmare! Always filled to the brim. I've heard flight attendants bashing passengers about it openly. Maybe if you didn't charge $25 per bag per leg people wouldn't do this. Something reasonable like 5-10$ would help this problem HUGE."

Pros: "Apart from food there was nothing great about the flight"
Cons: "The staff is the worst, the air hostesses are rude and treat you bad. The service is very poor."

Pros: "They didnt loose my luggage this time."
Cons: "do your self a favor and find a different airline. When i got home and talked to others about my travels the said " what did you expect, i wont fly air canada" I wish i would have know before i booked my flight."

Pros: "The plane flew in air and got us where we wanted to go but not on time"
Cons: "Everything else Breakfast a slice of banana bread !!! Nonchalant staff Getting water was trouble"

Pros: "-Direct flight -The boarding by sections. Less of a stampede."
Cons: "When I arrived to my seat, the overhead compartment was full. I had no room for my carry-on. I mentioned it to the flight attendant. He just shrugged and told me to put my carry-on under the seat in front of me. So, #1, I guess some people bring more carry-on and the staff lets them. And #2, I guess it wasn't tight enough in those seats and even though I'm over 6 ft, the staff had to make it tighter. Also, when it was time to land, I thought my seat was all the way up. It was not fully all the way up. I was half asleep, and all of sudden, instead of telling me, one of the flight attendant pushed on the button to raise my seat. I would've appreciated him telling me. The landing was delayed, but that's no ones fault at rouge. I am trying to be as objective as I can. Hopefully, when (and if) someone at Air Canada-Rouge reads this, he or she has enough "pull" at the company to ask the proper authorities:"what kind of company are we? Are we a bargain basement flight company that offers just basic flights for extremely low prices? Or are we an average flight company that offer great value for the money the customer pays?" Because, from my perspective as a customer who is at his second experience with Air Canada-Rouge, the feeling that I get from flying with you guys, is that your company offers basic flights that doesn't offer great value for the money. It's more a company that "plays on both fields", taking what suits them, and leaving what doesn't , regardless of their customer. I understand that a company has to make money. It's normal. But, at a certain point, don't you have to think about your customers? To be honest, the only reason I flew with Air Canada-Rouge is that I was stuck with no other choices but to fly with you (schedule, cost, etc.) And I know for a fact that I'm not the only one. The feeling that I get, is that your company counts on customer like me. Customers that are "stuck", with no other alternatives. If your company wants to offer many "cheap direct flights" like Ryanair and Easyjet offer in Europe, I have 2 suggestions: #1: lower your prices. #2 :your staff should be more customer friendly savvy. Because those 2 companies, that's what they offer. Always remember: you can put a lot of maple syrup on a pile of sh***t, it still won't taste like pancakes. Thank you."

Pros: "AC is dependable and safe."
Cons: "Our return flight NYC to Victoria was delayed at La Guardia by 1.5 hours which reduced our rating from excellent to good."

Cons: "Delayed flight, nearly missed connection, lost luggage, inconsiderate staff"

Pros: "The crew tried to be nice."
Cons: "No attention. I was told that my bag was missing and was left in Rome. I was worried the whole flight."

Pros: "This was my third air canada rouge flight so I knew what to expect. Staff are always super courteous and good food options available."
Cons: "Almost 0 arm/leg room, flight was delayed and they tried bumping me off my flight onto another because they had overbooked."

Cons: "My one checked bag did not arrive,. And when I reported it, there was no tracking for it. It was stressful because I had one night before I was leaving for a back country trip and the " lost" bag had " no hits" when the bar Cade was scanned. So I spent hours trying to find someone who could assist me. I lost one whole vacation day dealing with the bag issue. Sure wish I could get some compensation."

Pros: "I thought that things ran very smooth and efficientlt"

Pros: "nothing"
Cons: "the drip drip long delay. could have stayed in the main terminal If the delay was announced immediately."

Cons: "Because of a three and a half hour delay on the first leg of the journey, I missed the overseas flight. They out me up in a hotel, but I had to wait 24 hrs for the next flight. There was no attempt to get me on another flight and so far no willingness to compensate me for the other travel I had to rebook."

Cons: "Had delays going to Toronto and returning to Columbus."

Pros: "We missed our connecting flight due to a delay and we were automatically rebooked on the next fight. On an US airline, we would have o stand in line to get that done. We traveled on Rouge, from Venice to Montreal, and it was better than the reviews I had prior. There was an outlet to charge electronic devices and the app was easy to use."
Cons: "The delay was due to getting baggage loaded. 1.5 hours. There is an issue there."

Pros: "Had to change initial flight due to passport problem. Customer support was excellent. The man who rebooked our flights (air canada representative) did an excellent job."

Cons: "Crew could have been friendlier, food was lacking, flight left an hour late."

Pros: "Departure was on time. Flight was fine on 777 aircraft."
Cons: "Food was OK but they came through with food and drinks too often to get any sleep on a long flight."

Pros: "First time on Air Canada - I was pleasantly surprised on how well my flight went... I will definitely travel on Air Canada in the future..."

Cons: "One flight cancelled and the rebooked flight was delayed 2 hours, causing us to miss connections. We ended up arriving in Montreal 9 hours after originally scheduled going from Columbus, Ohio to Montreal."

Pros: "Very friendly crew. Smooth flight."
Cons: "No entertainment. Great person sat next to me."

Cons: "The announcement about turbulence were to much. Could have been way more subtle or shorter"

Pros: "Very organized ,clean planes"

Pros: "Everything went well. You made it easy"

Pros: "The flight attendant was well informed and quite helpful."

Pros: "The flght attendant forgot about me. They should treat me better."

Cons: "Food wasn't great kids meals looked better"