Find cheap flights from Croatia to Philadelphia
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- Looking for cheap airfare to Philadelphia? 25% of our users found tickets to Philadelphia for the following prices or less: From Ottawa $278 one-way - $361 round-trip, from Santiago de Cuba $452 one-way - $452 round-trip, from Santiago de Compostela $505 one-way - $602 round-trip
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Top 5 airlines serving Croatia to Philadelphia
Scores according to KAYAK customer reviews
Cons: "Top carrier"
Pros: "Seat comfortable and the seatbelts actually fit!"
Cons: "Nothing relly"
Pros: "Cree was great. The switch from one airplane to another was smooth. Snacks were great selection and enjoyed the WiFi"
Cons: "Everything was great"
Cons: "Seat wasn't comfortable"
Pros: "this is the airline"
Pros: "Nothing three hours late I went to dc and then took the train"
Pros: "Crew was really nice."
Cons: "My first flight was delay because of that I lost my second flight."
Cons: "We left Salt Lake City so late that I missed all my train connections and ruined my plans."
Pros: "Standard boarding The plane was on time"
Cons: "Better boarding process.Such as the one used by Southwest"
Pros: "The flight was on time the crew and captain was very helpful. They got us on and off quickly and safe"
Pros: "Almost 3 hours of delayed"
Pros: "Crew was the best I have had in 2019 on Delta, the only good crew."
Cons: "Everything at the Atlanta Airport. From the airport and staff itself to those working for Delta Airlines. It has been so bad, that I am thinking of flying with American Airlines again and avoiding the Atlanta Airport all together. Absolutely the worst airport in the country, Delta not much better"
Pros: "Good entertainment options."
Cons: "Only water and coffee available. Flight had been delayed over an hour."
Cons: "I paid to be in row 1 first class, when I checked in I was in the first row, then as I boarded I was told my seat changed to the back row in first class for no reason at all. I choose the 1st row for a ready and I expect to sit there! 2 flights in a row that Delta moved my seat for no reason"
Pros: "Entertaining crew"
Cons: "On time arrival (we were late)."
Pros: "I like flying Delta. Make you feel comfortable and at ease."
Pros: "The crew was nice, the flight was so short, there was little interaction with them."
Cons: "Boarding was a disaster, people didn’t have seats which caused a delay in boarding. It was a mess. The seats were uncomfortable and too small. I know it’s a short flight but it was just too tight in there. The flight was delayed and the communication was all over; the time was constantly changin"
Pros: "Don't know yet, because I have not left Korea."
Cons: "Not happy that DELTA changed my flight again and now I arrive (6) hours later in Philly. Longer layover in Detroit is not comforting! Hoping/praying that DELTA doesn't change more on this flight going home!"
Pros: "nice crew"
Cons: "terrible seat comfort, late departure due to airline’s booking problems"
Pros: "We left early"
Pros: "Flight was safe, smooth & fast."
Pros: "Pilot was courteous, pleasant and kept us informed of flight status."
Cons: "Seats have no leg room!!!"
Pros: "It was too cold on the flight. I asked for a blanket and luckily the stewardess had one. However, before giving it to me, she told me it was the only one on the flight!"
Pros: "Smooth , fast, comfortable"
Pros: "Crew was awesome"
Cons: "No TV unfortunately"
Pros: "Delta is always great to fly on, but this was not the best.."
Cons: "We had delays EVERYWHERE. What is usually a 40 minute flight from Birmingham to Atlanta took an hour & 25 minutes. Once I landed, I had to connect allll the way on the other side of the airport. Once in air, things were fine, just hot. However, due to weather, we had to fly for an additional 45 minutes in the sky. The crew was as nice as they could be in that situation just overall a frustrating."
Pros: "What I liked was getting to my house."
Cons: "The air-conditioning was extremely cold; on the positive side, I was given a blanket. The plane did not have any kind of tv screen in which to watch films or programs. Space was unbelievably tight between seats and rows; I cannot imagine a horizontally or vertically big person having any level of comfort. In general, the service was quite poor, making me wonder how does Delta treat the flight attendants, for they seemed tired and careless. The above did not happen in any of my other flights: Atlanta-Guadalajara, Guadalajara-CDMX, CDMX-Atlanta."
Pros: "Everything, smooth flight with an entertaining crew."
Pros: "The exit row seats reclined."
Cons: "USB charging didn't appear to work. No meal service. Very brief lay over. This is bad because a 6A flight from RNO to SLC with a <50m layover and then a SLC to PHL flight means that you do not get any food until 11P when landing in PHL."
Pros: "Crew was great"
Cons: "No entertainment on flight. No smoking in Minneapolis airport"
Pros: "Everything went smoothly. The staff were friendly, the flight fast and calm."
Cons: "Nothing that can be done, just tough being 6'5" in a connection plane."
Pros: "Made it out of Detroit that same day! Friendly flight attendants!"
Cons: "Flight was delayed. And then cancelled. We were booked into a later flight 8 hours later that was also delayed again due to weather but we did make it out of Detroit that night. Other people were not as lucky."
Cons: "Old plane, bad food & old crew"
Pros: "They have great and friend staff."
Cons: "Delta treats any passenger that isn't a member of their skymiles or anyone that doesn't purchase a seat in advance like peasants. You don't get assigned a seat until YouTube up at the airport... That's fine, not really a big deal. But because you didn't select a seat, they don't let you print or view your boarding pass on your phone, forcing you to go to the checking desk. For someone that has TSA pre check and travels alot, all that extra time adds up and can sometimes cause you to miss your flight. Because there is on "fast line" when you check-in like there is at the security check point. I only have this problem with Delta, never American airlines..."
Cons: "my flight from JFK to Cancun had entertainment (TV, movie screen, headphones, etc). This one did not. Was kinda disappointed."
Pros: "Better seats"
Cons: "The seats"
Pros: "Seats were comfortable"
Cons: "If flight is full all the time get a bigger plane"
Cons: "NO ENTERTAINMENT no snacks on the second flight after an hr 24 layover AND 52 minutes delay, seat near the bathroom which smelled horrible"
Cons: "All "carry-ons" were taken at the jetway, which was fine. But, when we landed, as passengers were trying to get off of the plane, the attendants were putting all of the collected luggage at the entry to the jetway. It created congestion. Then, anyone who had luggage, had to lineup against the side of the jetway, awaiting their luggage, and increasing the congestion. First, it was inconvenient. Worse, if there was any kind of emergency, I believe it would have created a unsafe environment. Very Poor Design & Process ! ! !"
Pros: "Our plane had mechanical issue with a parking brake which they left us know about once we loaded the plane. Unfortunately it was going to take to long so they switched us to another plane."
Cons: "Airlines in general need to enforce the carry on luggage rules. If it doesn't match the dimensions for the carry on specks then make the people Check it. Don't let it go. If I paid for a seat and I'm allowed two carry ons then there should be room for them. Don't ask people to check bags because of a full plane. The crew should have there own place to store their belongings, not where the passengers do and take their space. The life rafts need to be easy to get to but again should take up a spot a passenger has paid for their luggage to go. If that is the only space for these items then don't allow passengers to bring two items if in those seats or on the whole plane. It's really disappointing when your told you may have to check your bag because there's not enough room."
Pros: "They offered water and snacks It was quick"
Pros: "The attendants"
Cons: "The delay and no free wifi."
Pros: "Tail winds provided an early arrival. When my flight was rebooked due to a delay on my first booking I was upgraded to Permium booking and drinks were complementary on the flight from Atlanta to Philadelphia."
Cons: "Super loud. Couldn't talk to anyone without shouting. No view out the window, as the engine was about 5 inches outside the glass. Not sure why there even were windows for these seats, as they probably just let in more sound. Also right next to the bathroom, so frequently smelled bad."
Cons: "They didn't even get me to Philadelphia they delayed the flight for 6 hours then cancelled it offered to rebook me the next day and $15 compensation when i declined. $15 for pretty much ruining my Christmas nice job delta never again"
Pros: "amazing and great customer service"
Pros: "The crew on this flight were excellent. Friendly and professional. Attentive and patient."
Cons: "The food needs major improvement. What has happened to Lufthansa??? Other people I know on different flights also have big complaints about the food."
Pros: "We left with hour delay but still made it on time for the next connection. Lufthansa had already announced they would have taken care of all inconveniences."
Cons: "Everything was excellent! I will be flying with them again!"
Pros: "Crew was very good. Food was OK."
Cons: "Individual space was tight made worse by some inconsiderate people who put their seats as far back as possible. This should be regulated."
Pros: "Nothing in particular stands out about our flight. We've flown many airlines, Aeroflot, British Air, Delta, Iceland Air and KLM recently. Lufthansa was right in there with the middlet of the pack, with the exception of Iceland Air, which would be at the bottom, but they make no pretenses. The seats, even in the basic economy, which we had,reclined and were comfortable; good legroom. Food and drink offerings were standard. Amounts were small, but everything was the right temperature. Restrooms were clean and well equipped. Movie offerings, not many newer releases. Nothing like Sky news, so you couldn't check weather or current events. Crew was courteous and attentive,"
Cons: "Boarding at Frankfort left much to be desired. First off, the equipment was not ready; we waited 45 min. to board after we got to the gate (early) and due to turbulence over the Atlantic, the pilots could not make up the time. We are senior citizens. We, along with about 25 others in our category, responded to the call for us to get in line to board, stand for 30 min. The gate personnel did not provide any information that boarding was NOT imminent at that point, so you had to stand up to keep your place. Finally, once the boarding for people needing assistance began, we got to choose between using 2 flights of stairs (a faster way to get into the plane) or an elevator to board the plane. (Hello! We have trouble with things like stairs; don't you know that?) The elevator accommodated one wheelchair and 2 or 3 people at a time. More waiting in the jetway to get down to the plane! The whole boarding process took 90 min. from the time we stood up to the time they closed the doors. Bad grades for the the cleaning crew making us wait so long, for the gate personnel for keeping us in the dark and the disorganized process boarding. Nobody cared about our discomfort, not what we would have expected from LH. Consequently, we've revised our opinion of Luthansa. Maybe next time we'll take BA."
Pros: "Crew was very friendly. Liked that you can see how far away and how much longer the flight was."
Cons: "Flights to be more on time"
Cons: "Hour late departure and still only loaded 1/3 of the luggage. Communication about the luggage problem was poor"
Pros: "Plane from Munich was late coming to Zagreb, so my flight was late because of that and was about to lose connection flight from Munich to Brussels. Then, Lufthansa drivers waited in Munich, put us in vans and drove us to plane for Brussels. Amazing service!."
Pros: "All good"
Cons: "They lost my luggage and we barely made it to our connecting flight"
Pros: "The crew was attentive"
Cons: "We sat on the runway for an hour."
Pros: "The new Airbus was a very cool aircraft."
Cons: "Boarding process is really disorganized."
Cons: "All great"
Pros: "Food and crew were terrific."
Cons: "Security at Frankfurt is particularly laborious"
Pros: "The crew was polite and did their best"
Cons: "Connection time was way too tight, Plane was overcrowded, food was abysmal, bathrooms filthy, seats are designed to be as uncomfortable as possible, missing and broken parts, tiny pitch, not usable for work, no place for personal device, freezing cold cabin. Worst transatlantic coach experience I’ve had in years, including budget airlines."
Pros: "Boarding was easy. Flight attendants were so attentive in Premium Economy. Entertainment choices were excellent. There was a USB charging port on the back of the seat. All good!"
Cons: "I wasn’t able to fly because my passport was stolen"
Cons: "The cabin crew ignored my repeated calls for service. I willing gave up my seat so a couple could sit together with their kid and sat behind my wife and kids to be nice. They than reclined the seat back and my seat was broken do I asked them to put the seat forward and they ignored me. I informed the cabin crew that they weren't being considerate after all I gave up my seat to them. The cabin crew told me I could leave my 4 yest old and 3 year old alone and move to a new seat."
Pros: "FRA to PHL excellent"
Cons: "I was rebooked into FRA from BSL without notification."
Cons: "You lost my luggage !!"
Cons: "Very little leg room, when perso in front of you reclines it’s impossible to open table"
Pros: "Crew. Meal good too."
Cons: "Bus rides to aircraft at Frankfurt"
Pros: "Everything. Food, drinks and entertainment was great. The crew are amazing. Great flight. Pilot kept us informed of everything with delay of serving food due to turbulence."
Cons: "How long it takes you to get to Germany! But they have no control over that."
Pros: "Flew Lufthansa- Started On-time, landed ahead of time, service was wonderful, ride was good overall. Crew was excellent!"
Cons: "No complaints."
Pros: "The crew was nice about everything. On being asked at the airport to at least change my seat on the second leg flight the personnel did it without a fuss."
Cons: "Food could have been better, the breakfast/snack we got wasn't filling at all. The entertainment collection can be better specially Indian/Hindi movies"
Pros: "Crew is very professional"
Cons: "Seats are incredibly small, flights are overcrowded and rarely on time."
Pros: "frequent offering of water/ juices etc by flight staff. Nice bathroom area on lower level quick exit from plane even from row 53"
Pros: "Movie selection, food, drinks"
Cons: "Lack of information on arrival (where to go, customs, etc.)"
Pros: "crew very helpful and accommodating. served two meals and complimentary beverages including beer, wine, spirits"
Cons: "movie selection limited"
Pros: "no problems"
Cons: "everything worked"
Cons: "I had requested a gluten free meal weeks before my travel and it was not confirmed for the Naples to Frankfurt flight. I think that if I already requested ahead of time that the flight crew should know about it and be ready to provide me with the correct meal even if I don't call back and confirm."
Pros: "Plenty of legroom in main cabin"
Cons: "Video selection unreliable"
Cons: "The flight was delayed 1.5 hrs and then completely canceled. They never gave us a reason as to why it as canceled and when they canceled it, they directed the entire group of the people on the plane to 4 different gates before getting a gate agent to tell us that we had to leave the gate and go back to the ticket counter and start over again. The security in Israel is very intense, so this was a big hassle. Then they only had 3-4 gate agents to rebook all 300+ people on the flight so we waited in like for 3 hours."
Pros: "The after dinner cognac was nice."
Pros: "The crew was fantastic. The plane was clean/as to be expected. Overall, the flight was comfortable (again, as to be expected)."
Cons: "Boarding was slow and unorganized. "Dinner" meal could have been served earlier and it could have been more filling (we were so hungry!) There could have been more opportunities to get water. They ran out of water bottles."
Pros: "Leg room in Coach. Snack was actually a sandwich which carried us over until the next flight."
Cons: "Difficult to check in on the website."
Pros: "All the crew and their attention was perfect!"
Cons: "They lost my luggage and have refused to help me locate them."
Pros: "Reliable service"
Cons: "Waiting for other flight"
Pros: "I liked everything about the flight. The flight crew was nice. They were considerate and cheerful."
Pros: "Entertainet options were very good and very diverse."
Cons: "For an international flight the plane was quite tight in terms if leg room and aisle space."
Pros: "on time, smooth ride for a prop plane"
Pros: "None respect for customers specially long flight"
Pros: "excellent service by Lufthansa employees ---and with a smile! wheelchair service at Zagreb, Munich and Newark airports was perfect. As an older person with some walking problems, I really appreciated that service. Food was good on all flights and ample wine! Also an after dinner aperitif was offered. I definitely would use Lufthansa again and recommend it to my friends and family."
Cons: "long flight ---but nothing can be done about that ---at least there are movies to watch during the time. I have no problems with Lufthansa."
Cons: "The food on this flight was not good."
Pros: "how do i get credit for the miles travelled? who are you alligned with?"
Pros: "Salimos a tiempo . El business es muy confortable"
Cons: "La comida horrible . No se limpian los baños"
Pros: "The socks offered in business were comfortable and nice looking. The red wine was good."
Cons: "The food was just average and the seat not too comfortable"
Pros: "KLM STAFF WERE VERY PROFESSIONAL"
Cons: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"
Pros: "Food was great, enjoyed watching videos, staff very profession and friendly."
Cons: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."
Cons: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."
Pros: "Friendly staff"
Cons: "Security check at gate; No priority"
Pros: "Crew was nice and efficient"
Cons: "Economy seats don’t recline enough."
Pros: "The flight arrived a few minutes early."
Cons: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
Pros: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"
Cons: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."
Pros: "We got to Amsterdam on time"
Cons: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"
Cons: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Pros: "Everything was clean and well organized."
Cons: "The flight was delayed 1 1/2 hours."
Pros: "The seats seemed to have more space on this plane which was nice."
Cons: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."
Pros: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Cons: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Pros: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Cons: "That it didn’t happen."
Pros: "Good services!"
Pros: "The leg room, was surprisingly roomy"
Cons: "The food and that there was no entertainment."
Cons: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"
Pros: "Fast boarding"
Cons: "The entertainment system wasn’t working for the whole 10 hour flight."
Pros: "Left ontime and service was excellent."
Pros: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Cons: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."
Pros: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Cons: "there was no lounge close to our departure gate"
Cons: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."
Cons: "Please Endeavour to put the expiration date on the food served in the flight."
Cons: "Headset jack only worked if the headset plug was in EXACTLY the right spot."
Pros: "Very friendly staff"
Cons: "They stole my money"
Pros: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"
Pros: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Cons: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"
Pros: "That we didn't crash"
Cons: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."
Pros: "Speed, crew, and reliability."
Cons: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."
Pros: "Comfortable flight to Amsterdam for vacation in UK. More meals than expected. Also wasn't expecting some of the comforts offered to "regular" class seats like eye masks, ear plugs, pillows and blankets. It was an overnight flight, so maybe that should have been expected, but I don't think we had those 4 years ago when traveling overseas."
Cons: "Nothing. This is filler text to meet min characters."
Pros: "Flight attendants were friendly, but they only had limited resources to work with."
Cons: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
Cons: "I requested low fat meals. The first one, was OK. But they forgot my request for the second one."
Pros: "Spacious cabins, friendly service"
Pros: "For an 8 hr flight...multiple snacks, 2 meals and continuous beverage service. Blanket, pillow amd movies."
Cons: "Watched flight attendant drop tongs on floor, pick them up and put them back in the bowl of buns and continue to use them to serve bums"
Pros: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Cons: "Quite bummed the plane didn't have wifi / USB"
Pros: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Cons: "Quite bummed that the flight didn't have wifi / USB):"
Pros: "Flight unpleasant. Ground staff in Marseiile great but gate crew didn't control carry on baggage and many of us could not use overhead bins because of passengers who stowed more than one and often oversized suitcases above, so we and many others had to place carry on suitcases under seat. Attendant on plane totally unhelpful and could have rearranged a few bags to make room but preferred to stay in back of plane and talk. To be fair, rest of flight was pleasant although late due in part to boarding issues."
Cons: "Carry on baggage issues and storage on plane. One aloof and unhelpful member of flight crew."
Pros: "We love the flight all the way"
Pros: "The flight crew were kind, polite, and attentive."
Cons: "Bussing to the plane was a bit odd, but the crew remained organized in doing so. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. Plane was a little chilly, but I have come to expect that one most flights."
Pros: "Flight was quick, professional, friendly."
Cons: "The flight was very delayed. We sat on the floor because there was not enough seating. We eventually had to squeeze into buses and drive around the tarmac to find a plane. We lost 5 bags in the process but eventually got them 2 days after arrival. the bags did not show up when we originally were told they would."
Pros: "...The transfer at JFK was terrible"
Pros: "On time."
Cons: "Claiming that the plane was completely full (which it wasn't), They forced just about everyone to check there carry ons. When we got on board, there was plenty of overhead space. Supposedly, we should've have been allowed a carryon and a personal item."
Cons: "Stranded for 48 hours in Africa. Missed 3 flights due to complete incompetence, truly a horrible experience."
Pros: "Average service and food quality"
Cons: "Inside the business class cabin Boeing 777 only one toilet facility available. People is queuing."
Pros: "Crew.. single person was okay. Overall company operation plus late flight was poor"
Cons: "Luggage handling could be better. Flight on schedule will be good."
Pros: "Hard working crew and lots of movies to watch. Food was much better than the Philadelphia outbound trip."
Cons: "Seats weren't very comfortable"
Pros: "Liked that my wife and I could have a two seat row to ourselves."
Cons: "We learned the connecting flight from BWI TO PHL was canceled when we tried to pull boarding passes.This started a five hour panic for our party of four which was a leisure travel nail biter. We lost a day, flew into JFK and had to make other arrangements to avoid canceling our trip."
Pros: "Flight was on time and smooth"
Cons: "Television screens went off in the first hour of flight and never came back on. They ran out of the vegetarian pasta dish, because of this my kids didn't eat. Service overall was poor."
Pros: "Very spacious seats Incredible amount of legroom Professional staff/flight crew Quick and easy flight"
Pros: "The choice of movies available via the seat-back entertainment system was outstanding - a mix of recent hits and older classics. The veggie curry and chocolate ganache were much tastier than I expect from airplane food."
Cons: "Narrow seat."
Pros: "very friendly and helpful staff. by chance small upgrade to comfortable seats next to the emergency exit."
Cons: "no food, no entertainment system, no facility to charge cell phones."
Cons: "Non-stop from Madrid to Philadelphia was canceled apparently because of a computer problem and then I was rerouted through Amsterdam with an extremely short connectios which in turn meant that baggage did not make it and was opened and damaged !!! BA clearly at fault. BA Reservations agent suggested to enter a complaint"
Pros: "Not bad experience on board"
Cons: "Buses to load and unload a 777? Is this a joke?"
Pros: "Board and had to inconvenience my daughter and her family to come back to airport. Had to purchase another flight and it cost me 1200 dollars and I already paid you Sent a letter for a reimbursement of my funds Extremely upset for all the stress i had and the extreme inconvenience my daughter and I endured I had to fly another airline land in Amsterdam then to Newsrk New Jersey Airport then take a train with two large suitcases"
Pros: "Service was very good."
Cons: "No choice of main dish for lunch."
Pros: "Flight from Venice to philly was good besides the fact it was delayed 2 hours"
Cons: "The 2 hours delay"
Cons: "Everything was a complete mess, from switched seats (and we had paid over 6 months prior for specific seats), lost luggage, missed meals (somehow they kept skipping rows of people, letting people leave the plane while leaving their bags in the overhead bins - just a disappointing mess."
Cons: "This flight was operated by American Airlines. The Contour of the seat back is very uncomfortable. I find this on all American Airline planes. Food was ok, prepared well but lacked flavor."
Cons: "The jet was freezing. I had two blankets on and was still shivering for the entire flight."
Pros: "Friendly and professional staff."
Pros: "Newer plane, comfortable , excellent service, excellent food & drinks, excellent movie selection, isn't ports at every seat. Note- American Airlines plane."
Pros: "Food and movies"
Cons: "Bathroom cleanliness. Entertainment system."
Pros: "Terrific entertainment choices I couldn't get in the USA. They served lots of fluids throughout the flight. This helped everyone."
Cons: "Bathrooms got a little messy by the end of the flight."
Pros: "Airplane, food and service"
Cons: "AA from Philadelphia to SD charges 8 USD for a terrible red wine"
Pros: "On time, Smooth ride, My fellow travelers were all good little cows and bulls.. Alright maybe 1 or 2 jack asses. but for the most part the herd pleasant."
Cons: "This was a AA Flight, Seat was broken. So I was told to put my seat back in the upright position times. Witch woke me up witch pissed me off! Or course the lady behind me was pissed also. Since my head was in her lap for 10 hours. Of course she did mind the first 10 minuets. :)"
Pros: "Comfortable . Good selection of movies. Crew very friendly"
Pros: "everything was great except seating"
Cons: "they seated us separately instead of next to each other despite the fact that we selected to be seated together."
Pros: "Everything was fine"
Pros: "Overall a good trip!"
Cons: "Almost broke my finger trying to change the menu on the screen. The snack coming back toward Philadelphia, is really not very good. One should have a choice of yogurt or breakfast bar. The flatbread with weird combination of cheese, peppers etc after flying for 8 hours is just not good for any stomach."
Cons: "No food, no tv, flight attendants could be nicer"
Cons: "Took over an hour to check in bags, very little communication from check in staff at Manchester Airport, short staffed??"
Pros: "Food was good. Movie selection was nice. Crew were polite ad helpful."
Cons: "Due to conflicts with American airlines i was unable to check in and select my seat. Therefore I was not able to sit with my fiancee. Made a very long flight very unpleasant."
Pros: "Great selection"
Cons: "Poor audio/visual quality"
Pros: "I like that the plan was pretty much empty allowed for leg room and space, plus the flight was fast !`"
Cons: "one male member on the crew was a bit rude but the ladies where awesome"
Pros: "The entertainment selections was excellent, actually more extensive than expected or maybe even necessary. The flight was clean, staff cordial, and running and operating of the flight efficient and smooth. The crew was friendly and wonderful as I always expect and receive from BA."
Cons: "My number one complaint is the lack of a air valve over the seat. The airflow is very important. Lack of airflow meant that the sunside passengers cooked in the heat from the windows while our cabin mates on the other side were bundled. A bit of air whizzing past would have helped us unstagnate ourselves. Additionally that bit of air on ones face help immeasurably for passengers such as myself who feel a bit of airsickness. Not having that small breath of air was greatly missed. With my compliments to the crew my complaints are about elements they did not have control over - such as running out of food when serving the final snack. Services at the front of the class were good but supplies dwindled and it felt as if the crew were either understaffed or overtaxed because despite genuine best efforts the rear of the class was under supplied. The aircraft itself needed attention in the details - tech such as audio jacks, sub ports were only about 2/3rds functional in my row. I volunteered to have my neighbor charge his phone at my seat as his was very obviously broken. Audio jacks in his seat were broken and my jack necessitated holding the entire flight in order to receive sound. Seats and carpets while clean were worn and in places fraying and thread bare and stained."
Pros: "The seats were very comfortable on this flight. The food was fine."
Cons: "My husbands TV screen did not work we asked 2 different people multiple times and no one offered any help or assistance. They said that they tried restarting it. One person said they could send him a movie but never did. They also crammed us in the boarding area and we waited forever."
Pros: "It was American Plane and seat comfort and space WAS GREAT."
Pros: "Aweful lines at immigration in PHL. 5 int'l flights landing at same time. Ridiculous! Took 2 hrs to get through. Won't be traveling from PHL anymore. Can AA arrange flights so they don't all land at same time?"
Pros: "Seemed like the flight attendants were upset to be at work on New Year's Eve. They didn't want to help people place their stuff on the over head bins and just watched as people struggled to find space. They also went down the ailse to give food out and were in a rush to do so. The meal options where meat balls and pasta and the meatball option was not good. Then later they served a dessert which was ice cream but didn't let you ask for the flavor. They just gave you whatever came out. They then handed out a flat bread pizza and where in a rush that they didn't give pizza to 3 people."
Pros: "Appreciated the vegetarian meals that I requested."
Cons: "From Madrid to Philadelphia the seat belt sign was on. I cannot believe that there was bad weather all the way across the Atlantic! People, including me, finally decided that the light was never going to be turned off and disregarded it, which I would think is much more dangerous! Poor support on making sure that passengers had to pick up their bags in Philadelphia and go through customs. There should have been someone as passengers reached the end of the concourse from the plan to remind them to get their baggage. I knew but there were at least five around me in line for customs that did not know and I informed them. Wine was awful."
Pros: "Great crew. Good food and entertainment"
Cons: "Delayed for 2 hours after boarding before take-off. Very tight seating in coach."
Pros: "Flight attendants professional"
Pros: "Great choice in movies. Really good selection, only good thing about the flight."
Cons: "Wow worst flight experience. So hectic! All the American Airlines planes were like overbooked or all scheduled to leave at exactly the same time so the workers were freaking out the passengers were freaking out everyone was like Losing it. They had us all waiting in these series of lines in ropes and they kept having different flight groups raise their hands and keep them raised and like bustling people around to different grouped lines but it never left the one huge room, then security was a disaster and the guy in charge of everything was like having a panic attack being really sassy and rude to everyone. I was starting to feel scared that I would miss it, it's okay though because 38 other people would also miss it and that's just who was behind me. But then we got to the gate and everything was totally fine like why did there have to be so much ado?!"
Pros: "The airline personnel were very pleasant and the flight was on time"
Cons: "I really had no negatives on this flight."
Cons: "For an 8 hour flight it was tough to not have a backseat screen and an entertainment system. Even the central TVs were playing random episodes and not good films."
Pros: "Pilots were great. Extremely rough weather (Desmond) but they did an awesome job! Crew great as well. Security thorough. Chicken casserole was very good. Arrived in Philly safe and sound. To me that's the name of the game."
Cons: "Cucumber sandwich. But that's me... I didn't know what it was and I don't like cucumbers. Who cares. Flight was great and crew was great."
Cons: "Upon boarding the plane, the passengers on this "non-stop" flight were informed by crew members that because the plane was so small and old, a fuel stop in buffalo would be needed before reaching our destination in Philadelphia. Much conflicting information was again passed by the crew on how much time would be needed at this extra stop. We all were beyond angry and frustrated. Many passengers were then scared because some thought the plane was unsafe. Then the head of the crew began getting angry and pointedly asked a women who was afraid "do you want off this plane then?", in a very sarcastic tone. We paid for a non-stop flight. The crew said that this happens with this flight all the time and has been going on for 10 years. Why in the world is this plane stills being used on trans-Atlantic flights?! This is unacceptable on all levels. The captain said that 80% of the passengers had connecting flights. Schedules were ruined. All passengers should receive some sort of refund."
Pros: "The service from when we got on the plain till we got off was 5 ⭐️ And the food was delicious I thought we where in first class . With all our meals was a comp glass of wine if you liked and if you wanted a refreshment at any time it was no problem . Entertainment , the lates moves that where out in the theaters. They where very polite and nice like nothing was a problem you could see it in there personality . Thank You for a great time home very safe too ."
Pros: "Great Service. Great food."
Pros: "The flight was on time and the food was good. The movies were also excellent."
Cons: "There were 2 flight attendants that were not very nice. Some people around me asked for certain things and they always brought the wrong thing. They acted like doing anything was a great imposition."
Pros: "Food and entertainment"
Cons: "Baggage was lost in transit. I was unable to attend work today due to not having my items. I also have to get out of bed between 11:30 and 1:00 to receive luggage. Very disappointed"
Pros: "Good customer service. Nice food and beverage."
Cons: "From Nairobi to London was scary turbulence but that's nature problem."
Pros: "Crew seemed a bit snooty/robot like, besides the Spanish lady (can't remember her name sorry). Pilot kept us informed, which once again very nice. Food and entertainment excellent. Low humidity pressure in the cabin, felt like I needed constant water and now I'm fighting a cold."
Cons: "Headphones are horrible, I wore them bc I needed to hear but they really are not comfortable, but there are so many passengers I do understand quantity vs quality."
Pros: "The staff member at the gate was friendly."
Cons: "No staff at all to help with checking in bags. No communication from the pilot or crew about what was causing delays, or estimated arrival time."
Cons: "Crew skipped our isle for drinks, couldn’t be bothered to come back. Didn’t respond to call lights. Flight was overcrowded, poor guy behind me couldn’t even fit in his seat, had to keep his legs in the aisle and fold them in ever time someone went by."
Pros: "Crew was great"
Cons: "I know food is for purchase, but no pretzels or cookies? It’s weird to fly and not get something with your complimentary soft drink."
Cons: "A better snack option would be appreciated"
Pros: "Service and comfort great. Upgraded!"
Cons: "Air Canada Check In staff were extremely rude and unhelpful. My flight was at 7pm and I arrived at 6:10pm because I got stuck in traffic. I had already checked in online, all I needed was to get my baggage tags and drop my bag off. Instead of telling me where to print out my tag, they made me stand in line to talk to the check in staff at the counter. By the time I got to the counter, it was 7:40 and there was zero chance of my bag being checked in for this flight with the staff showing me attitude. When I told him that all I was here before the drop-off time and all I wanted were tags and that his other staff just told me to line up without helping, he just said "you can buy another ticket for the next flight or leave your bag here and pick it up when you return from your trip." Honestly, the worst customer experience I have ever had!"
Cons: "so late. no explanation... something about the weather bad in Boston? but that wouldn't explain every flight being late. And as usual Kayak did a better job of giving delay info than Air Canada!"
Cons: "Rouge flight was sub par"
Cons: "This was a terrible flight. We were delayed and rerouted to Toronto but not given enough information. We spent an average for an hour waiting for take off each time."
Cons: "Staff was rude; they seemed more interested in talking to themselves than assisting customers. Air Canada never treats customers properly."
Pros: "customer service"
Cons: "I was unable to board because I didn't have an ETA - I was unaware of this requirement until check in. I was only transiting thru Canada - the ground staff were horrible."
Cons: "same as above"
Pros: "Able to get onto this earlier flight rather than waiting an additional 4 hours in the Toronto airport."
Cons: "Uncomfortable and cramped. Volume on the intercom system was extremely loud (startlingly so) and crew speak so quickly it was still difficult to catch. He actually sounded more like a Scottish auctioneer. The flight couldn't arrive soon enough."
Cons: "Limited luggage space"
Pros: "Roomy plane."
Cons: "Restroom no working for disabled. Boarding was disorganized and chaotic."
Pros: "The counter assistant was very, very nice."
Cons: "It is good that the flight was very short. The seats were crammed together and the plane was very small. I felt like I was in a sardine can."
Pros: "Nothing - they don't communicate or care"
Cons: "That they didn't have staff at the gate even during boarding time & 3 hrs later showed up to tell us flight is cancelled. Lost our bags which never left the origins airport .. the list goes on & on about several rude or unprofessional manner in how they cancelled a flight with zero help before, during or after the fact."
Pros: "Overall service & friendliness"
Pros: "Flight boarded quickly, on-time and quiet flight."
Pros: "Quick little hop . . . I find that everyone (passengers and flight crew) tend to be in a good mood on these."
Cons: "I booked my flight from Vancouver to Kiev The first flight it's to Toronto then to Kiev.. and when Went to the counter in Kiev they said sorry but Turkish airline didn't send my booking to kanda airline so I missed all my flight schedule I didn't wait I bought another ticket to Kiev in the same date on Lufthansa airline And it cost me like 1945c$"
Cons: "The aircraft was very old, without entertainment. Most of the crew were unenthusiastic. The food was less then average. A very different experience then flying from Toronto to London the week before, so quite disappointing."
Pros: "I didn't really like breakfast but I am glad we had it."
Cons: "While the plane was circling in a holding pattern our luggage was left out in the snow for over an hour. My one bag was wet when I got it and my other bag didn't arrive. And because there were no Air Canada workers at the desk in Philly no one could tell me where my bag was. It was a very stressful end to a long series of flights."
Pros: "Easy to book and departure through LaGuardia is super easy - much better than JFK"
Cons: "Would rather pay more for flight and have more inclusions - e.g. Luggage and food as part of ticket. Also the check in was slow even through self service; with a group of five and an international flight to Canada, the passport scanning didn't work so well and required lots of manual entry"
Cons: "The tv in business class weren't really working... stopping the movies by it self and I had to always restart them until I gave up on watching a movie!"
Pros: "When I finally got to the US Customs agents they were actually quite nice. This has been my experience with US agents in Vancouver and Philadelphia as well. Yesterday they were especially cordial, while at the same time quite professional. Made me proud to be a US citizen."
Cons: "Don't know what could be done about it, but the security liine was the longest I've ever seen. I've come home from Vancouver many times before, and most times I fly direct to the USA from YVR, where things are much better. Don't think it's Tornoto's fault.....but, yesterday's experience with the security line makes it unlikely that I will come back home this way again."
Cons: "My flight was cancelled, re-scheduled 8 hours later. No notification on Air Canada was given. They mentioned that "this flight never existed" I had taken a day off of work to be there and I also had a meeting, however, my flight had been cancelled. Also, the costumer service representative mentioned that if I left th airport, they would not let me back in. They would do 2 security checks on me. After all of that! When I asked the check in lady at air Canada they mentioned that flight was not cancelled and not to look at the boards at the airport because they are incorrect! Horrible service. Horrible experience."
Cons: "To start with the boarding was like herding cattle. They could not control the people and people were just lining up all over the place regardless of their zone number. My husband is 6'6" and the leg room on the Air Canada flight was horrible. He had to sit with his legs out and the flight attendant kept asking him to put them in..he could not as they would not fit at all. He ended up standing up most of the 3 hour flight. I will never fly with this airline again."
Pros: "The price for a round trip flight Philadelphia to Barcelona was fantastic. Unfortunately, this was a case of you getting what you pay for. Both my husband and I were very unhappy with the entire experience."
Cons: "Airplanes were very uncomfortable, flight crew was unfriendly (smiles were scarce and you felt you annoyed them if you wanted anything), service took too long (perhaps not enough personnel for number of passengers), plane was extremely warm, food was only fair -- all other international flights I've taken have had much better food and comforts). We had long layover on return flight in Toronto and airport and Air Canada personnel were not very helpful or accommodating. When we asked for a suggestion on where we could go in the airport to kill several hours (eating, drinking, watching TV), were were told by many that the airport is bad and we're given conflicting or poor answers. Intimately the advice given put us having to go thru security and Custims again (even though we already had) and that process was extremely disorganized and time consuming."
Pros: "The bathrooms were clean and the dinner was pretty decent. Lots of movie selections. The crew was nice."
Cons: "The space was cramped. My flight from Toronto to Seoul was not good. I was seated right next to the bathroom and the way the seat was positioned, it stuck out next to the bathroom door. So, people were constantly walking into my seat and I could feel the air (and smell) from the bathroom every time someone opened and closed the door. It was very uncomfortable."
Cons: "Not even one single snack for free"
Pros: "The crew was great, the flight was fast, the plane was very comfortable. Other than the time delay, the flight was great."
Cons: "Flight was again delayed (over 1.5 hours)."
Cons: "so much confusion at boarding time, my husband is handicapped and we were sent to wrong plane to board, staff told us to make a left when we should have made a right, there were 3 of us and the staff just laughed it off, we were not laughing"
Cons: "I will never fly Air Canada between Detroit and Toronto again. Both ways the crew looked exhausted and like they were rather be anyplace but working our flight. Both times they took our carry ons without giving us a choice. For our flight out this was a stressful nuisance because we had to catch a connecting overseas flight. This involved my husband and son going to baggage claim and then having to go back through customs and TSA. The whole point of carry ons is to avoid this. Luckily we didn't miss our international flight but not a good way to begin a trip of a lifetime. Flight was completely uncomfortable and it seemed like no one cared. Should have driven"
Pros: "Service in the cabin was great."
Cons: "Can't think of anything"
Pros: "Much better than the Air Canada flight from Europe. There was a good selection of movies and easy to use. For a short flight, they packed food, drink and a movie. Family enjoyed this flight."
Pros: "Same plane as the one I flew on the way to Toronto. It's a really nice plane."
Pros: "The Air Canada agents and staff were very helpful and accommodating to the best of their ability. I hugged one female AC Agent in TO as she was so kind and helpful, and told her she was the highlight of my day."
Cons: "The processing of Air Canada passengers to the connecting Gates and through Customs for USA international flights was a nightmare. It was very disorganized, with hundreds of passengers herded like cattle, poor communication, customs slips not provided on the AC Flight before landing so as to be completed in advance. There was staff shortage, and not done in a timely manner so as to make your connecting Flight. It has truly been a most stressful experience for me this and each time I have to go through Toronto to make a connecting flight , and I will avoid this flight plan in the future at all cost."
Pros: "I loved the trip back to Philadelphia. Somehow the crew upgraded my trip, and the crews are super nice. Love it!"
Pros: "friendly staff, quick flight, comfortable seats"
Pros: "It was nice of airline to set up an extra flight in the afternoon so we didn't need to spend even more time in Toronto airport."
Pros: "Crew very polite and professional."
Cons: "My luggage didn't arrive at destination, so this caused a bit of a problem for me as Philadelphia was not my final destination. I had to take a bus the next morning at 7AM to Pittsburgh. My luggage finally was delivered to me within 48 hours, so that was great."
Pros: "Billy Bishop airport is awesome!"
Cons: "Flight was delayed and crew didn't accommodate a rebooking despite availability .. Although original flight did board soon after."
Cons: "To have to pay for entertainment"
Pros: "The flight itself was good. Nice and smooth with no issues"
Cons: "Boarding was confusing. They had 2 different flights leaving out of the same gate at almost the same time. There were some People who were confused."
Pros: "Again, great crew."
Cons: "Boarding was misdirected and confusing, as Gate designation kept changing and airport staff was not very helpful."
Pros: "that the crew was friendly"
Cons: "food was awful"
Pros: "The food area at the gates very good and tech friendly, comfortable."
Cons: "Gate information changed frequently, plane was late, which was actually good, since it took so long to transfer from my plane from Mex City to Toronto. Gate attendant was unfriendly, seemed harried."
Pros: "The flight was more pleasant than I had expected because there was plenty of leg/knee room for me."
Cons: "No complaints."