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I love the e fact that the staff communicated swiftly when my flight was delayed and gate number changed

Delayed flight more than I hour. When boarding we spent some additional time on the plane before takeoff ....

They lost my baggage and I am still struggling to the information and update

It was good, the staff was great, and the food, was as usual, tea and biscuit. Bathroom was clean, and the plane was clean as well.

Boarding was quick and efficient. We arrived at our destination early.

As a first class customer, there was no power the entire flight which limited my ability to work. I find this unacceptable. The first 11 rows on the left side of the plan were out. I was only offered the option to charge my phone which was not the issue because my laptop was out of power. I asked if there was anything that can be done for me, and the answer was, "no". I was not offered any type of compensation for this AA problem which caused me unnecessary stress due to inability to address business issues on an already challenging travel day. Flight attendants tried to reset the power once but that was the extent of their support. Very disappointing for the lack of expected services on a flight. Please contact me with customer focused response to this complaint.

Update to handle the delay was very bad, crews no smiles or welcome or thanks. Don’t care attitude

Everything was on time, we arrived early, everything worked well.

3hour delay In the last 3 months i had 3 flights and 2 of these had a more than 2:40 hrs delayed

We received a flight delay notification over 24 hours before the flight, but it seems American didn't do anything in that timeframe to get the flight back on schedule. Gate agents were still determining when our plane would arrive. Didn't have catering ready to go when our plane did arrive. Flight attendant timeout before we left. There was a flight attendant on board who could work the flight (trained on that aricraft type and was within hours), however American chose to wait for a backup to arrive, which delay the flight further.