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Pros: "Saftey measures great"
Cons: "Serve alcohol :)"

Pros: "Nice airline attendants!"
Cons: "Enforcing people wear masks over their noses!"

Cons: "It was great! Nice job Delta !"

Cons: "Better choices for food"

Cons: "Better space. Better service. Terrible directions"

Cons: "No ear plugs in my amenity kit??"

Cons: "No US airline seems to have figured out how to board without long line in the jetway. But not a big deal."

Cons: "WiFi didn’t work at all."

Cons: "Excellent service"

Pros: "See previous comments."
Cons: "See previous comments."

Pros: "Safe and fast journey."
Cons: "Vegan options for everything."

Cons: "They sent my luggage to a completely different state! Now I have to wait till it gets to LGA and then they’ll send it to me."

Cons: "Sat on tarmac for 20 mins because we were early..."

Cons: "Great"

Cons: "B.S. all the Delta Boarding groups. Geez, have you lost all common sense! C'mon... I understand the ill/med conditions passengers. How about 1 kid, then 2 kids then 3 kids, w/ cataracts, bladder probelems, Platinum, Gold, Silver, Paper, Plus 1, Plus 2, Main Cabin 1, 2 and 3."

Cons: "The coffee could’ve tasted better."

Pros: "Friendly fast service to Albany"
Cons: "The EXTRA upgrade price from coach was a little bit better than economy coach but not much."

Cons: "WiFi"

Cons: "No meal option and my video screen volume did not work"

Pros: "All was good"
Cons: "All was good"

Cons: "Excellent"

Cons: "It was perfect."

Cons: "Being on time"

Pros: "Lots of in flightentertainment options"

Pros: "There was an agent named Christopher working at the Delta terminal in San Diego, and he was tremendous to work with."

Pros: "see above"

Pros: "Everything went smoothly. Baggage was at carousel before we were, a first."
Cons: "Everything was fine."

Pros: "Nicer plane"
Cons: "One stewardess almonds mowed me down with cart"

Pros: "Quick and easy."

Pros: "Pleasant."
Cons: "It was scheduled so late at night."

Pros: "Excellent very good"
Cons: "Good service excellent"

Cons: "Bad information about delays"

Pros: "Swift travel!"

Cons: "Food."

Pros: "liked the pods in delta one"
Cons: "wish the pods were a little longer for sleeping. it your 6'1 or taller you can't completely stretch out"

Pros: "Not much to like"
Cons: "Poor customer service, panicking customers for nothing and just general lack of consideration for paying customers. Definite turn off to Delta. Not planning to use this airline agaon"

Cons: "Hard to get comfortable even in easy comfort but easy comfort is better than typica arats."

Cons: "Goog"

Pros: "on time, clean, prompt."

Pros: "Able to watch an interview. Then part of a movie which makes the time fly."
Cons: "Late departure. Late arrival. So I got my car and landed in terrible traffic. Which I had hoped to avoid."

Pros: "I appreciated the kindness of the staff at each of our stops. From beginning to end they were polite, helpful, and kind!"

Cons: "Seating was tight"

Pros: "Cookies"
Cons: "Space"

Cons: "The food was supposed to be hot chicken was served cold"

Cons: "See above."

Cons: "Amazing"

Pros: "On line customer service was very courteous and helpful."
Cons: "We waited overnight in the airport without even an offer of accommodations, toothbrushes, meal vouchers, etc."

Pros: "Airplane was good, boarding was fast."
Cons: "Did not have the fruit and cheese plate."

Pros: "Very friendly and efficient. Food was hot and red wine excellent."

Cons: "Nice"

Cons: "Flight was totally full... At least everyone had a mask on American does not space seats like Delta does I will be taking Delta whenever possible"

Pros: "Crew was great. Plane felt good and clean."
Cons: "My flight from Gainesville to Charlotte, we had to deplane down plane steps. I was told we would have jetway every flight. I have had hip replacement and steep steps very uncomfortable. Unable to deplane down them with both purse and small carryon. Someone always has to help me carry my carryon plus theirs as there is no provision for help from the airline. American seems to be only airline to do this, I will have to reconsider flying with you in the future."

Pros: "Nothing"

Pros: "Leg room"
Cons: "The onboard crew was rude and one guy actually grabbed me which to me is unprofessional. All because I had a poster tube that wasn't in my bag they wanted it in my bag. Then I asked for a seat change due to my size hard for ne to be in the middle and the lady was snooty about it."

Pros: "Nothing"
Cons: "Foot room. Baggage room. Entertainment. Service"

Pros: "Comfortable seats & fast boarding"

Cons: "As always, the crew was friendly, professional and accommodating."

Pros: "Smooth ride"

Cons: "O prematurely had to check my carry on when there was room to bring it on board with me"

Cons: "Felt good to be home after almost 4 hours delayed."

Pros: "Serial delays of over 3 hours are truly annoying. 8 delays is just not real. It avoids rebooking for the airline. I got home at 330am which is just not right at 68 years of age."
Cons: "Communicate. This is the 5th flight with serial 30 minute delays. Crazy poor. Would not be accepted in any other industry. There is no recourse as a consumer."

Pros: "Great crew and service"

Pros: "Being bumped to first class."

Cons: "A small meal would have been appreciated for first class cabin. Al that was offered was a cookie."

Pros: "Fast boarding and unloading."
Cons: "Flight leaving on time."

Pros: "Th flight was a few minutes late boarding but we landed on time. It was a nice smooth flight!"

Pros: "The staff were polite and the pilot kept us on time. The flight wasn’t over booked and I was able to have an extra seat between myself and the other passenger in my row."
Cons: "That due to the Kayak purchase I had to wait until the last group to board."

Pros: "It was on time. I liked the head rests on the seats."

Pros: "Nothing"
Cons: "Many things Food Services Entertainment"

Pros: "Perfect"

Pros: "Easy check in."
Cons: "Service staff was friendly enough; maybe I’m used to southwest. As someone who is anxious to fly smiling faces are always appreciate."

Pros: "Lots of legroom in the exit row"

Pros: "The professionalism of the crew and the cleanliness was excellent!"
Cons: "The seats weren’t very comfortable!"

Cons: "I didn’t make this flight."

Pros: "All good"

Pros: "The seats were comfortable, the entertainment selections in the screen on the seat back were great, loved that there was more than one outlet for plugging in devices to charge, the sunset/sunrise lighting effect was really near"
Cons: "I honestly cannot come up with something that I did not lie"

Cons: "The boarding passes I printed out at home could not be scanned at the airport. This also happened last time I flew. There are words printed thru the optical."

Cons: "Airbus seems to have completely minimalized all legroom for persons over 6 feet."

Pros: "Friendly, efficient"

Pros: "Nothing"
Cons: "The Flight was inconveniently delayed and all they offered us were some cheap snacks and soda. I was completely annoyed by the whole situation."

Pros: "The mobile updates were helpful and timely."
Cons: "The overhead space was smaller on this plane and as I learned on my trip to DTW my weekender carry-on would not fit with my shoes in it. Because of this, I pulled my shoes out and put them in a collapsible bag that fit under the seat in front of me along with my small personal bag as I had done on my previous flight. However, the gate agent would not allow me to board the plane and would not listen to my explainations at all as I tried to keep the boarding process moving along. She kept repeating "you have 3 bags" and made me steep out of line and check my carry-on (which I would then have to pick up at baggage claim). When I asked why I couldn't get out on the jetway like she had done for other passengers she said, " I only did that for airline employees" (quick happened to be a flight attendant from Spirit). My overall experience on both flights to and from Detroit was that the gate agents and flight attendants were the most unhelpful and rude airline employees I have delt with and I will stick to my preferred carrier, Delta, for my future flights back and forth to Detroit. They certainly make me feel like a valued customer when I fly them, which I did not feel with American."

Pros: "Boarding"
Cons: "Wait for Baggage and 20+ mins getting to gate after we landed"

Pros: "Sears are comfortable and the entertainment is great as well."
Cons: "Not much to dislike."

Pros: "Comfort"
Cons: "Nothing at all"

Pros: ". ."

Pros: "All flights were on time. American Airlines personal is extremely friendly"

Pros: "The least service I have seen among all the airlines I have traveled so far"

Pros: "It's pretty rare I can sleep on a plane, but I actually got some rest; very grateful for that."
Cons: "At 6'7", basic coach on a 737 is painful on the knees. I realize I can exit row for an upcharge, but that's kind of messed up, isn't it?"

Pros: "Friendly staff"
Cons: "They lost my luggage and that was horrible but they delivered it to my hotel which was nice."

Pros: "Seats were comfortable, the plane was clean, and all flights left and landed as scheduled. Actually, they landed and unloaded is early! Would recommend if you don't mind paying extra $25 to check a bag."
Cons: "That no checked bags are included in the flight costs. They didn't hide this or surprise me, but just a dislike."

Pros: "Getting bumped to First Class"

Cons: "My first flight was canceled then they took it upon themselves to bump me off the next light and put me on the latest flight where I got there at 11 o'clock at night then on the way home it was delayed again I missed my connecting flight and then he put me on the latest flight again it was a complete nightmare"

Pros: "On time departure and arrival. Plane was clean and seating was not uncomfortable althouth they didn't recline very much. Short flight so it was o.k."

Pros: "The plane was clean, a/c worked well. Stewardesses offered food and drinks several times. Pilot repeatedly came over the intercom with updates on the flight."
Cons: "There was an annoying rattling noize coming from above my seat near the roof and wall."

Pros: "Loved that he was upfront with all of us that it would be a bumpy flight after about 20 minutes, which he was correct and very accurate."
Cons: "I thought his delivery sounded a little more "worrisome" than it needed to be. I thought that he could have expressed the same sentiment, while sounding more confident in his ability and more soothing for folks like me who despise turbulence:)"

Pros: "I enjoyed the whole experience. The staff was friendly and the plane was clean."
Cons: "Turbulence"

Pros: "It was successful."
Cons: "Nothing"

Pros: "The flight overall. Also, it landed early."
Cons: "In Charlotte, they had to deplane on the tarmac and my daughter had a crutch, so she had to sit on the steps to go down them."

Pros: "Timelines"
Cons: "Turbulence, not there fault"

Pros: "Nothing"
Cons: "The fight was delayed 3hrs"

Pros: "service"
Cons: "nothing"

Pros: "there was not a single good thing"
Cons: "this airline is terrible and they just dont care"

Cons: "we waited 2.5 hours for the baggage claim."

Cons: "There wasn't any entertainment."

Cons: "Airplane"

Cons: "Long wait for luggage Delay in takeoff"

Cons: "SFO->MCO: 2.3 hours delay, departed at 1:30AM MCO->SFO: >4 hours delay, arrived at SFO at 1:30AM"

Pros: "Nothing. Will not fly Frontier again."
Cons: "EVERYTHING."

Pros: "Nothing"
Cons: "Or sucks they're job is Denver because I have never had a good experience with them."

Pros: "The referee was delayed by over 4 hours due to avoidable maintenance issues. Not acceptable!"

Pros: "Actually not much. The cost is ridiculous and not enough leg room. I waited quite awhile for wheelchair assistance. However the two men who took care of me were great. One in San Francisco and one in Cincinnati."

Pros: "All"

Pros: "not much"
Cons: "boarding process was a disaster. no one knew what they were doing. $30 for a carry? seriously? No free snack on the plane. Everything cost $5-$10... never again will i fly Frontier."

Cons: "We sat on the tarmac for about 1.5 hours in Denver before we could leave the plane."

Cons: "4 hr delay due to personnel issues"

Cons: "everything costs money"

Cons: "Bathrooms were smelling very bad"

Pros: "Cheap"
Cons: "Seat cannot be declined! Plane also made an awful noise when taking off and landing!"

Cons: "We boarded 30 minutes late and therefore took off and landed 30 minutes late without any acknowledgement whatsoever. It seemed almost nonchalant that everything was a half hour behind schedule, and there was no explanation. Not awesome."

Pros: "Quick efficient"
Cons: "Legroom"

Pros: "Absolutely nothing to like about frontier. You get worse than you pay for with frontier."

Cons: "I had to pay $9 for 2 cans of soda and 2 small snacks. You could only pay be credit card and it had the option of leaving a tip! They charge too much for little things that other airlines include for free."

Pros: "Nothing"
Cons: "Delays, late bags, poor service"

Pros: "It was fun and playful!!! Never had such an amazing trip back to Houston."

Pros: "stewardess was nice"
Cons: "late arrival in Denver, then, "not enough staff "to unload us and get us into the terminal-waited in plan almost an hour . 1 hour Late takeoff from Denver. plane seat does not recline, tight I wont take frontier again"

Cons: "We were left on the tarmac for 100 minutes after landing. Given No information; not allowed to get up for the bathroom. Terrible."

Pros: "The competence of the on board personnel."
Cons: "The lack of communication with passengers at the gate."

Cons: "Charged for every additional thing so the cost of the ticket was not true."

Pros: "Nothing"

Pros: "Fast check in"
Cons: "Outdated"

Pros: "Upgraded us!"
Cons: "Told us the Wrong carrosol for our baggage."

Cons: "Horrible costumer service, charge $40 for a carry on"

Pros: "Boarding was quick"
Cons: "Nothing"

Cons: "My name was spelled wrong, was busy 30 minutes on Denver airport to sort that our. Never received a artillery"

Pros: "Everything was great !!!"

Pros: "Love that there is a direct sfo to cvg!"

Pros: "Isle seat"
Cons: "All else"

Cons: "You have to pay to reserve a seat."

Cons: "They tried to charge for overhead space."

Pros: "Easy to check in. Everyone very helpful and friendly."
Cons: "No criticisms"

Cons: "A little noisy"

Cons: "Frontier airlines as a whole is not worth the money"

Pros: "Nothing"
Cons: "3 hours of delay, no respect and appreciation of the wait."

Cons: "bag fees and slow boarding"

Pros: "nothing"
Cons: "everything"

Pros: "attendants were helpful and friendly"
Cons: "would like some reading materials since they don't have entertainment anymore."

Pros: "A light went out on the plane. Stuff happens, that's not the problem. The problem is it was 3 hrs waiting on for the problem to be resolved. I was 3 hrs + late arriving."

Cons: "Lots of delays"

Pros: "I was easliy checked in"
Cons: "It was more then an hr late The plabe shook all the ride long It felt terribly unstable"