I truly enjoyed the ride. The staff, ambiance and cleanliness of the plane was so inviting. I even enjoyed the safety presentation. Also, complementary wine makes everything better :-)
Crew mostly left me alone to sleep.
Boarding was smooth.
Seatbelt requirement on top of the blanket (not my experience with other airlines on long haul flights).
The lights on the overnight flight were not dimmed sufficiently.
I only happened to wake up at about 3am to see that I had an email from Virgin saying my flight was cancelled, so I had to get out of bed, call the airport, and sit on the phone with them for about 20 minutes. I did get transferred to another flight free of charge which was great, but it was annoying.
twice now my bags have been lost leaving seatac IN A ROW!!
the small plane that I was on was leaking condensation directly onto my lap for the hole 3hr trip. when I told the stewardess about it (before take off) she then brought me 1 yes 1 napkin and said "this should help)...
(-_-) really?
I will think twice before flying with this airline again
The display was awful. It kept turning on randomly while I was trying to sleep. The touch screen was slow and inaccurate.
The armrest should go back further (doesn't go back all the way if you recline the chair)
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