Find Cheap Flights from Dallas to Washington Dulles Intl (A78 - IAD)

Courteous staff Drinks provided

United Airlines has these television monitors directly in front of the passengers (the back of headrest of seat in front) that passengers simply cannot get away from... Napping or reading a book were hindered by the constant flashing light of the screen pressuring/asking passengers to pay to watch movies. Would have been ok if option was available to simply turn the headache-inducing thing off but it just played and played with the same ads over and over for hours... Not very peaceful.

The plane was clean and refurbished. Modernized to a certain extent. We flew through rough weather, but the Captain kept us informed and overall, I enjoyed the flight. it was so nice to be in a plane that didn't look like a dump. My seat was fairly comfortable and I enjoyed the extra room between me and the tray table and I had better leg room. ( did not order food, though menu selections were not really to my taste and did not use entertainment offered )

Flight attendants seemed bored. Both didn't appear to want to do anything than the BASIC requirement of their job. The only reason our flight attendant smiled was because our flight was bumpy at times while she served and it was a bit comical. I had to speak first to the flight attendant when I boarded. I like the window seat, unfortunately the way the seats are placed, you are lower than the window and have to lean forward to look out.

once I made it on it was smooth

plane in cos had to refuel so we were 20 late leaving and I bearly made it to next flight in dallas they were closing doors, young people ran but im old so could not move as fast, it was a challenge to not miss flight

Clean, friendly staff, great baggage tracking. Smooth flight.

Overcrowded, but that's the same no matter where. Usual rude frequent fliers, who also usually take up all the overhead space.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Less than impressive. First time with Alaska. Actual Alaska flight was great. Your regionals left much to be desired.

Snarky unprofessional attendants on the regional flights.

The time!!!

The crew was very nice despite some rude passengers. They were some of the best crew I've ridden with in a while.

We can't control weather, but I wish we were given more options when weather deferred our flight to a different airport.

Delay of over 3 hrs!!

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

The in flight entertainment and the pilot being informative about what was going wrong at the Atlanta airport.

The insane process that followed the flight of rebooking - it would have been VERY HELPFUL to have access to the inflight internet so that I could have rebooked my missed connection before we landed in the ATL airport where it was past midnight and there were hardly any staff available for us to talk to and the lines to speak to anyone took literal HOURS to get through.

Convenience. And smooth travel

I like the fact that the pilot was being safe because of weather!

Waiting and figuring out what are plans with United to get us to Dulles Airport!

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.

Nothing

The united employee starting with the man in the ticket area by the gate. He was VERY rude and unprofessional. He was talking to me like was a dumb person. He was explaining to me that I could only take one bag on the plane and it was how he explained it to me that I did not like. United needs to work on getting rid of people like him, they are agitators.

Not a long wait the boarding was fast and easy.

Plane could have been cleaner. The tray you pull out to sit your drink on was dirty

Nice customer service, flight attends very nice and helpful

Overall all was good

I truly enjoyed the ride. The staff, ambiance and cleanliness of the plane was so inviting. I even enjoyed the safety presentation. Also, complementary wine makes everything better :-)

Great crew! On time professional

Food average,

I am pleased with all aspects of the flight and crew!