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Air Berlin has very nice jets

The connection time was much to short, 40 minutes connection. I was in the back end of a 777 with a lap child. My stroller that was gate checked came back with a missing wheel on just

Efficient, pleasant but stoic !

Efficient, pleasant but stoic !

I had no idea they charge 55$ for carry-on bags. I got charged for water too. If I had known earlier, I would have definitely gone for another carrier.

The flight crew was very friendly and the flight itself was very open. They have some pretty great package deals on food and beverages which I browsed but did not take advantage of due to already purchasing some snack items at the airport prior to boarding. All in all with my first flight using Spirit airlines, it was an overall good experience!

I paid for upgraded seats upon purchasing my tickets yet due to how open the flight was, individuals that paid much less than me were able to upgrade free of cost. Another downside was that upon arriving at our destination,we deplaned outside and entered the airport essentially from the Tarmac which can confuse many travelers as where to go upon arriving back inside the airport.

This flight is late most of the time. If you book this flight expect to be an hour late into Oakland. There are not enough nonstop flight options between Albuquerque and Oakland on Southwest Airlines

SW did their normal good job with the flight, which had one empty seat.

SW dropped the mid-day nonstop to OAK. Having to change planes in PHX makes it a real pain.

Very friendly crew & fairly easy boarding.

Slow wifi & power outlets hard to find & didn't work.

Gage changed from A13 to A17. Got to know this from Kayak. Great servicr.

Didn't get real time updates from American airlines.

We had no crew for an hour, causing a delay. We finally boarded and then sat on runway for over an hour. Pilot then said he was out of his time and we were low on fuel, so we had to go back to the gate and get off the plane. This delay caused me to miss my next connection in Chicago.

The pilot and his crew helped me off the air craft

No help was available to me and I need a wheelchair when traveling now just simple no help

The flight attendants were great, and the plane wasn't completely full so there was a little room to stretch out. And you'll never hear me complain that American Ninja Warrior is on tv.

The plane was late, and I had a connecting flight. Luckily I made it in time, but my connector, despite also being American Airlines, was in a different section of the airport. And the seat was really uncomfortable when sat in for two hours.

Aircraft need to be updated. Or price should be credited when you get such an old aircraft.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

New seating setup and service

Attendant over selling alcohol to a customer.This resulted him and his G friend causing lot of noise for over 40 minutes. It's true that Airline staff has to sell, but there needs to be a limit on selling drinks. Overall I would say way to go Spirit Airlines.

The crew on my first flight were very accommodating and friendly, but on my second flight they were NOT so friendly and everyone around me was talking about how rude and unfriendly they were. This was my first time flying on Spirit and I asked for a pillow and the response I received from the Flight Attendant was "What!....we don't have pillows" Another reason I was unhappy was because on my connecting flight from Texas to Chicago we were delayed on the plane and NOBODY told us what the problem was and why we were not moving to the runway. After 42 minutes we were told "we are waiting for paperwork from Maintenance" that is it! Not how long they expect the wait to be or come around and offer us some drinks or snacks. The Flight Attendants DID NOT even walk the aisle....not even once! We finally took off after 75 minute delay. It was if we were on the plane alone...this is not how I would have handled the situation. I also obtained the Spirit credit card to rack up some miles, but not I am giving it a second thought!