Pros: "The crew was very kind."
Cons: "Th plain boarding took much longer, we flew in circles above JFK, waited for a gate for us, then waited for all passengers with connecting flights to get off because we were late and that resulted in a VERY long process for the rest of us. The descent into the airport was also not the smoothest, but it was a smaller plane."
Cons: "It was great fir a short flight. And they got me there early."
Cons: "My screen wasn’t working. It would have been great if it was."
Pros: "The crew was great and the service was quick and very nice."
Cons: "It sounds weird but I didn’t know which window was mine so I had one shut and the one in front of me shut during the flight."
Cons: "We were already very delayed, the flight crew was not nice"
Pros: "The staff was very nice and helpful."
Cons: "My husband and I could not fit in the seats without our shoulders being on top of each other. My shoulder was in the aisle way. I am 5’8 and my knees were up againstthe seat in front of me. Our flight from CVG to DFW had none of these problems."
Pros: "The comfort the professionalism of the staff everywhere I went"
Cons: "Little pricey on rental and hotel."
Cons: "poor hospitality by cabin crews poor toilet smell, business class can smell the poor toilet if the door is opened"
Cons: "The new "class of service" rules are really awful. "Pay for privilege" is terrible customer service."
Pros: "I was surprised by the amount of snacks and drinks on such a short flight."
Cons: "While waiting for seat assignment the plane began boarding after being told by the clerk at the counter my name would be called I had to see the clerk for my seat after the plane was boarded not very professional no food options given on plane just handed cookies and attendant walked away"
Pros: "Crew was very good. Seats were uncomfortable. Too close together and hard."
Pros: "Crew was friendly and the seats were roomier than I expected."
Cons: "I know that flying isn’t what it once was when it comes to comfort and amenities, but good, polite, service seems to be vanishing as well."
Pros: "Crew was friendly and helpful"
Cons: "Plane boarded late for unknown reasons then once hosted left late due to maintenance. Seats were mediocre at best, WiFi was over priced for the length of flight, pretzle bags were incredibly small and beverage options all involved a cup, no small bottles of water even."
Pros: "Seats comfortable. Easy boarding."
Cons: "United couldn’t seem to get gas in the airplane and we had delayed departure from DFW. Upon arrival to Chicago we taxied for 22 minutes to the gate causing rushed connection to Munich. Baggage did not arrive at Munich so now we have no luggage."
Pros: "Well we enjoyed the crew on the United flight, the food was terrible, and the entertainment options or below average. In the end we both hurt our neck trying to watch TV on her phone. Other airlines at least offer you entertainment options that do not result in you having neck pain afterwards"
Pros: "Boarding was easy. Just waiting in line to get on a plane. Pretty easy."
Cons: "No problems with the flight from Dallas to Chicago. Very quick and easy flight. Chicago to Paris was a bad experience."
Pros: "Friendliness of Crew"
Cons: "Seat handles would not go all the way up. Did not make for enough room with an empty seat righ beside me."
Cons: "I booked my flight months in advance and paid for the leg room in the emergency row. I get a smaller plane and cramp seating. Wasn't sure why this happened and why I wasn't compensated for what I was charged for. Wondering if I need to change my regular air carrier now. I don't like small planes!"
Pros: "Nothing"
Cons: "The aircraft looks like a WWI aircraft. So dirty. Floors were nasty with food not picked up from the last trip. Sits are extremely uncomfortable even for a 2 hr flogjt. Last minute flight so we had to do frontier... never again thou"
Pros: "I survived!"
Cons: "Disruptive passenger should have been removed! The flight was delayed 2 hours."
Pros: "Nothing"
Cons: "At least let the people with no baggage go 1st"
Pros: "Really nice crew, really efficient boarding, I loved my seat assignment and the price was RIGHT!"
Cons: "Couldn't recline the seats, pretty harsh that you don't even get pretzels but I get it y'all."
Pros: "I like how cheap the prices are for a simple weekend trip when you only bring one bag. The woman who boarded us at the terminal was AWESOME. She clearly loves her job, and loves people around her and honestly what else is there that's more important in life than loving people. She was funny, kind, considerate and incredible at customer service. Give that girl a RAISE. We boarded at 4:49 in the morning and her energy lightened the mood for sure."
Cons: "I didn't like how even the tray tables were cheap. I also don't like if you want to choose your seat you need to pay... why is that? No other airline does that."
Cons: "The hidden fees. I thought I was getting a good deal. All the fees made it more expensive than other options. I feel like i got swindled. will never fly with Fronteir again."
Cons: "there was a hour wait on the run way. it was hot people were cranky, secondly I have never been on a airline that you literally have to pay for everything including soda and coffee. the landing was very rough. I was not impressed."
Pros: "The attendants and speedy boarding"
Cons: "Baggage claim took an hr and we had trouble with checking in on the website to and from destinations"
Cons: "I paid for seat selection to have 2 seats by ourselves but Frontier changed the type of plane and it changed the seats to an aisle and a middle seat, exactly what I was trying to avoid."
Cons: "The plane was downgraded cutting off 40 passengers. It least to an extremely long check in line and alot of yelling and upset customers and added alot of stress and anxiety to those of us traveling"
Pros: "Nothing"
Cons: "I got to the airport and they said that my return flight was cancelled due to me missing the the initial outgoing flight from Chicago days before. there was no notification, and since KAYAK emailed me the option of early check in, I’m guessing Spirit did not notify KAYAK either."
Pros: "Flight attendants"
Cons: "Bag check in was scary. Got there an hour and a half early and it was like a zoo. Barely got to my flight group To board the plane. Paid for the first row seat. It was comfortable but the seat was broken and did not recline. For a red eye flight it was a bit uncomfortable to sit straight up ."
Pros: "Everything"
Cons: "The seats where a little stiff but it is still good"
Pros: "The pilot landed the plane perfectly! We never felt the wheels touching the ground. It was PERFECT!"
Pros: "It was better than I expected. The landing was perfect!"
Cons: "That they charge for everything."
Cons: "I didn't make my trip to Chicago due to being delayed by an accident then when I arrived at the airport I wasnt able to check in. The spirit staff was rude and their service abysmal!!!"
Pros: "Departure on time actually early and so as arrival No complains Well fly with spirit again"
Cons: "It was cancelled 12 hours before take-off for no reason"
Pros: "Crew member Carlos was VERY Entertaining."
Cons: "Seats very hard, lacking good cushioning. Lack of leg room between my seat and seat in front of mine made working on my laptop impossible. Note I am only 5'8" tall."
Pros: "The flight attendants were the most fun out of any flight my wife or I had taken."
Cons: "Plane sure did shake a lot more than usual on landing..."