Flight was delayed out of BWI unexpectedly / without a reason given but otherwise ok.
I got a bit sick on the flight, and was so grateful when the male flight attendant explained to me they keep the back row open for cases like mine. He took such great care of me! I was incredibly grateful.
I understand the delays caused by the storm, but that doesn’t mean the systems had to be chaotic. The app showed one thing, the screens showed something else, and the gates kept changing every 10 minutes. It was a nightmare trying to figure out where to go.
Unfortunately, I left my headphone's case in the bag of the front seat. I was seating on 9C. Hopefully the found it and I can get it back. I have not been able to get in contact with Southwest. Other than that, everything went fine.
Flight was constantly delayed with significant changes in time, it was supposed to get to Colorado Springs at 8:30 PM but it got there after midnight.
I don't know why flying out of Sarasota requires two plane changes.
Plane was late. Zero service for 2+ hour flight and it was not that bumpy.
Great flight. Good snacks and drinks. Grateful it was free. The flight from Nashville to louisville, i think her name was Tracy (not sure that's right) super awesome, nice and cheerful. She really enjoyed being at work today! She was the person who scanned the boarding pass on flight wn941. She should be recommended for a raise !
I elected to pay for the upgrades and found very little difference
I was assigned seat 7E, yet my boarding was Group 5, which caused me to have to put my luggage in the back of the plance above `19 or 20 aisle, as passengers who had boarded earlier took the overhead bins in the front. SW needs to monitor bin space and ensure that bin space above the seat are aligned to those sitting near their seats. Also the seating assignments needs to align with group number. Maybe board those last first and so on? Having said the ALL the passengers on the plane were gracious enough to allow me and other passengers in this dilema to retrieve our luggage and helped us along the way. I always love the flight staff, as always their fantastic and I can't rave about them enough!
Friendly crew and pilot. And thank you to the pilot for his smooth landing technique where the wheels don't hit the ground hard - that should be table stakes but doesn't seem to be the case nowadays.
Three aircraft in succession experienced maintenance issues, resulting in a six-hour delay. The original aircraft required replacement, and the substitute aircraft arrived more than two hours late. Passengers boarded that aircraft, only to be told later to deplane due to maintenance concerns. We then boarded a different aircraft that had arrived at the gate, only to be instructed to deplane once again because it, too, experienced maintenance issues. After hours of delays and two separate boarding and deplaning events, passengers were directed to a third aircraft departing from a different terminal and had to rush across the airport to make that flight. That was the only aircraft that ultimately departed without incident. Of course, passenger safety must come first, and I am grateful these issues were identified before takeoff. However, when three aircraft in succession require maintenance attention and passengers are repeatedly boarded before those issues are discovered, it raises legitimate concerns about American Airlines' preventive maintenance procedures and aircraft readiness checks. One aircraft with an unexpected issue can happen. Three aircraft in a row, combined with multiple boarding and deplaning events, suggests a pattern that warrants review. American Airlines needs to take a hard look at both its maintenance practices and its decision-making process for boarding passengers before determining that an aircraft is ready for service.
There was a 4 hour delay, some of which was attributed to ATC weather but started with maintenance and then later also log books. Though the flight went far beyond the scheduled time, there were no accommodations such as additional meal options or anything else.
Delay for 1 hour due to maintenance issue and late boarding
Had issues (application error) selecting my seat before checking in. Return Flight was delayed over 2 hours. Sat on the tarmac for 20 mins after landing Overall, not good of an experience compared to the times I have flown AA. Not sure I’m coming back.
Got to gate late and they made me check my bag but when I got on flight there was lots of overheard bin space .
The flight was delayed and gate changed so that was not fun and the flight to Dallas from LAX was very delayed on Sunday. It was just not a great experience due to the delays both ways.
Nothing available at the assigned hotel as far as brush, toothbrush, etc after forced layover with bags that departed
The flight from DFW to SAT started out with a 2 hour delay. It was a five hour delay with no real explanation as to why. In addition, the time of arrival kept changing from 10:00 pm to 11:00pm to sometime after midnight. Driver picking me up in SAT was as confused as I was. Flight attendants were patient thank goodness since folks were a bit upset about a 2 hour delay that stretched into 5 hours.
The flight changed gates multiple times and flight had to be delayed multiple times
Gate not determined until I got to the airport - hard to plan the trip to the airport.
Very well recently! Frontier is improving and less harrassing customer on luggages! Positive!
Terrible. The canceled my entire flight when I requested a refund for a trip frontier canceled trip one way.
i was unable to check in the flight. refund requested
Book with frontier airlines with the mentality that they'll cancel your flight, kick you off and lose your luggage. Anything besides that is a win. Compare prices with other airlines (to include luggage) and if frontier is still worth it, book it but know all of their policies.
Would be great if Frontier can Assign Seats together under one PNR
Boarding was organized and flight was on time. Overall very satisfied with my flight.
The boarding gate was in Terminal D, but the Frontier counter was in Terminal E. So I had to move back and forth between terminals to check in my luggage. This was the worst experience that I had in terms of flights.
My departure gate was E10 but no kiosk at E10 for check in & no one to ask. A United attendant helped direct us to E38 for check in. The kiosks at E38 were all malfunctioning. A counter agent had to check us in. We then had to walk back to E10 for boarding. E10 to E38 at DfW is not an easy trek. No where in all the info they sent us indicated there were issues to over come. They can cut only so many corners. Luckily we arrived plenty early to deal with Frontier’s inefficiency.
Horrible, first and last time that we use frontier. Kept us in Las Vegas for 8 hours. We boarded original flight at 2 pm right as we were getting ready to leave we were told that plane had issues. Stayed in gate and then after a couple of hours we were told that we were being assigned a new plane and were moved to a different gate. Then after 3 hours they said that the plane had issues and after a while of just being delayed it was cancelled. Thankfully there is southwest that came to rescue. We purchased ticket and left Vegas at 10 pm
