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Good view

Breakfast does not have good things to eat. Too cheap ones..

We sat on the tarmac after landing for 40+ minutes.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Less than impressive. First time with Alaska. Actual Alaska flight was great. Your regionals left much to be desired.

Snarky unprofessional attendants on the regional flights.

The time!!!

Nice customer service, flight attends very nice and helpful

Overall all was good

I truly enjoyed the ride. The staff, ambiance and cleanliness of the plane was so inviting. I even enjoyed the safety presentation. Also, complementary wine makes everything better :-)

First was delayed resulting in me running from one gate to the other only to find out the 2nd flight is also delayed. Then boarded plane sat on tarmack with no AC for over an hour. Then when we got to final destination had to sit on tarmack again for another 1/2 hour because no gate to unboard. Resulted in almost losing hotel room and having to pay crazy price for in room service. Now suffering due to not enough sleep. AA did not offer ANYTHING for the trouble. Almost treated it as business as usual.

We arrived earlier that predicted. I liked it.

They gave us just 2 small snack

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

Flight took off on time and landed early. No issues in boarding, seating or service. Clean, safe plane with attentive crew. Works for me.

No

No tv/movies.

There was no entertainment option available in the plane we flew in.

Great crew! On time professional

Food average,

I am pleased with all aspects of the flight and crew!

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

I only happened to wake up at about 3am to see that I had an email from Virgin saying my flight was cancelled, so I had to get out of bed, call the airport, and sit on the phone with them for about 20 minutes. I did get transferred to another flight free of charge which was great, but it was annoying.

I paid extra to ride with you all rather than some of the other domestic airlines. Well worth it. I love the atmosphere in your planes.

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Great experience. Wow, fantastic flight attendants. Wish I could always fly Alaskan.

Not a thing.

I got there 20min late but I got there

twice now my bags have been lost leaving seatac IN A ROW!! the small plane that I was on was leaking condensation directly onto my lap for the hole 3hr trip. when I told the stewardess about it (before take off) she then brought me 1 yes 1 napkin and said "this should help)... (-_-) really? I will think twice before flying with this airline again