Tons of delays. A 12hr flight took close to 36 hrs to complete.
At the time to pick up bags it was very confusing, people saying it was on a different band, information was not clear and my bag was already in the floor, for a long time. Very confusing how people on the ground have different information to what the screens are saying
Nothing Aeromexico personal was rude again
They said that we need to paid them the baggage’s and didn’t want to solve the situation. Be Aware if you book a trip with this two airline as you will finish paying twice the baggage fees. THEY STEAL YOUR MONEY!!
Couldn’t make the connection because the flight was oversold!!!!
AEROMEXICO left 25 mins early leaving several passengers then said it was our fault because we were not there 1 hour before.
Them blaming us.
Oh the crew was very pretty. They spent more time on themselves their hair their make up and on their phones than they did the entire first class. Check our flights and miles. We fly AA ALOT for ourselves and other. WCB4350 Shipman. We don’t complain ever. But when you spend what we do and only just get your first drink with your dinner in the air is utterly ridiculous. Never got a clean up or a second drink. Had to interrupt the glam squad from their phones and make up bringing them our dirty glasses and trash asking for a second drink. Not impressed with this crew at all! Normally AA IS TOP KNOTCH. So it sets the standard that we’ve been accustomed to however complete and total letdown on this flight
The flight attendants were very nice and helpful
Attendants were so nice as kind
Good leg room
5 plus hour flight and one movie as entertainment option shown on a tiny screen from cabin headliner. Like in the 1980’s. and do not forget your headphones or you will be buying some earbuds!
Timing of flight routes
Sat on a pillow
Gate agent was sincere and professional.
Aircraft cabin temperature far to warm and uncomfortable.
Can’t think of a thing on this flight.
Delay after delay. Took way too long for de-icing. The storage compartmemt door got stuck and I could not get my bag out. The flight attendant blamed the issue on my bag. She claimed it was too big. It was not. I have carried the bag on several flights with similar planes, the gate agent slowed it on the plane as many have, and I had no issue opening and closing other compartment as I tried a couple after maintenance retrieved my bag.
Boarding and entertainment were good..
Over an hour delayed and unlesss you pay up the seating is very cramped
very comfortable seats, and plane landed early
no free entertainment for personal devices. screen was broken and controller did not work.
Waffle cookies were amazing
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