efficient service. timely departures/ arrivals
Reassigned seat due to equipment change resulted in seating in row 51 vs. reserved row 20
Service was excellent. Boarding fast and efficient, but would be better if the grouped.
I am only 6 ft but knees hit the seat in front. Tray table hits my stomach even without the recline on front seat. Woman across aisle from me couldn't get out of her seat when the person in front reclined. This should just be illegal, period! Food was not very good. Entertainment options was limited.
Food, drinks, crew hel;pful
Boarding was not orderly, stupid system of delayed displaying of gate assignment
Good movies and TV to choose from.
Food sucks. Bland and gooey pasta as vegetarian option.
Nothing to like
11 hours wait time!!!! No lounge entrance No food!
British AIT flight attendants are the nicest
The metal entertainment boxes where your feet go- io am 183cm and the boxes don’t allow me to stretch my legs
Air hostesses were good
Poor food, and very little of it is given. poorly run airline. Too many unnecessary rules that don't apply to any other airlines that they claim to be in the name of security. Will not fly again.
Showed up 3 hours before departure and still missed our flight. The agents were extremely slow and rude. If you have a giant line of people who have missed their flight your system obviously isn’t working. Avoid Heathrow’s British Airways by all means if possible.
My bags didn’t make it into this flight. Pathetic operations. Have to wait 24 hours for bag to come. Very inconvenient.
We’re not the seller.
At KAYAK we don’t set the prices, so it’s not possible for us to guarantee what other companies are selling.
We compile tonnes of data for you
Our service lets you quickly and easily compare results from hundreds of travel sites at once. In this sense, KAYAK is a search engine and we can't guarantee prices we find.
Why aren’t prices accurate 100% of the time?
Prices on airline seats, hotel rooms and car rentals can change frequently. Several people may also be trying to buy the same travel option simultaneously. As a result, you may find, on occasion, that certain prices are no longer available.
If you have more questions or if you have a bad price to report to us,
please send us an email and someone from our team will get back to you promptly.