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Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

Love the wifi, self-selecting menu!

always out of the hawaiian drink!

Service was too notch in economy

Counter folks for check in were very friendly and showed true Aloha spirit.We missed flight and they arranged a" standby" flight status, next day, at no additional charge.There were 84 empty seats so downside nil Kudos to both those gals Entertainment options were many,easy to use screens and I thoroughly enjoyed them Punctual-Left early/arrived early Ticket prices reasonable

Flight attendants not particularly friendly Dinner was wretched - free! You get what you pay for Seats small, space cramped but that's the norm for these flights Our seats were VERY noisey! So loud, I had hard time hearing music with my headphones! Seat location key.I don't fly much and I was standby

Hawaiian is one of the few airlines still provIdina in flight meals and the crew is always helpful and friendly.

There was a dog on board and the smell was unbearable.

Their efficiency and on time boarding. Friendliness and bringing bags out in less than 20 minutes.

Great service

None

Yes, an hour and a half... while they fueled up....what the what? Making the 6 hour flight that much longer. Gotta say the flight attendants where fantastic.

Hour and half at the gate

Flight crew was friendly.

The cheap ticket isn't so cheap when you add in all the extra costs. $50 for a carry on? $12 to pick a seat? I'd rather pay the fee extra dollars up front and fly an airline that actually provides good service.

New plane,comfortable seats, modern entertainment

Ethiopian Airlines check in staff made a pigs-ear of my check in process. First they claimed I'd missed the flight (my ticket said 2335 on 15 Dec, they changed flight to 0010 on 16 Dec, but claimed that as my ticket was for 15 Dec my booking was invalid). They proceeded to re-issue me with a new ticket a (for the 0010 fight on 16 Dec), but then also tried to change my connecting flights by one day - even though they should remain the same (in effect the flight was only put back by 35 minutes, so why change a booking for connecting flight by 24 hours?). Fortunately on arrival in Shanghai, air china check me onto the correct flight. However, to compound matters, my luggage has gone missing and, bizarrely, Ethiopian airlines issued all foreign passengers with landing cards for Japan - not China!

The Crew woke everyone up in the middle of the night with 5 hours to go to serve breakfast. Should have let people sleep and served breakfast with 1.5 hours to go.

when I tried to to make changes to my trip they asked me for three hundred and fifty Dollars so I called Korean air changes were made at NO EXTRA charge

Nothing

No tv No soda Small seat and very uncomfortable Delay and miss my next flight Had to wait 24 hours for my next flight Worst experience ever .. Never again Jin air .. Terrible

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Dealing w kayak and all related parties in advance of flight was a NIGHTMARE. Very confusing w 3-4 layers of companies, reservation numbers, confirmation codes, etc. Will Never deal w kayak again.

Crew

Delays

The crew at the gate as well as the crew on the plane were excellent and very helpful. The gate crew made rerouting very easy.

The 3 hour delay made for an exceptionally long trip. Delays are so very common on United; especially when connecting through O'Hare.

Flight delayed due to weather. Rebooking was a zoo, had to pay for hotel room and worst of all waited over an hour at baggage claim to get our bags back. It's taking us 2 days to get from Albuquerque to Austin.

Needed more drinks, but other than that, it was OK.

GoPro content was awesome to watch.

Food options notes: Chicken sandwich had pork and I don't eat pork. Ordered a sandwich but they said the description was wrong on the screen.

Everyone was cheerful and helpful. Impressive!

Would love more room!

Arrived safely. Price was average. Experience was average. Legroom was average. Nice flower taped to toilet.

Crew member made many sarcastic comments about passengers aloud. Snacks were bad.

Roomy seats, free meal, solid costumer service.

I was very disappointed in the meal. The pasta was a bit dry and luke warm. Salad small and limited. But the cookie was good.

Delayed flight.

Had to pay to pay extra to watch t.v. was $7.99 for a 2 hour flight. Could go to a theater for those prices. Everyone in my group complained about it.

This is just an awful airline overall. The crews were not professionally dress. Boarding crew need to be able to look at a passenger ticket and ask where I'm traveling before restricting me on luggage issues because traveling internationally overseas and traveling internationally within neighboring countries have different rules. And they don't consider the aircraft that I was traveling on. My carry on luggage fit fine and no problem. I had this problem flying from Seoul to Bangkok and from Bangkok to Seoul and these were not my final destinations just connecting flights. I will never fly Jin Air again. I had a horrible experience and the crew members followed their protocol but rather ask questions and did more research before putting their airlines restrictions on me based on what they see gave me a very difficult time. Even though it was resolved but it set the tone for my flight on the wrong foot.

Seat were okay.

No real food, and you have to pay extra for soda. no entertainment for 5 hrs. The crew doesn't speak English at all. Only korean

All except free snaks.

They have only free drinks,but other airlines like Hawaiian have free food.

Everything went very smoothly. friendly staff all around.

Charge for everything, movies, food etc. Forgot our head sets, none available. Made for a quiet flight.

On time. Good price no frills flight.

The flight attendants on flight 833 from PDX to Honolulu were memorable. They genuinely looked as if they were happy to be there and enjoyed serving us. They went above and beyond to make sure we were all comfortable and made many rounds to ask if anyone needed more water, food, pens to fill out the customs forms, etc.