DEN - CHI

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Good to know

Low season

January

High season

June

Cheapest flight

$31

Average price round-trip

$251

Good deal round-trip

$89

Good deal one-way

$79
Best time to beat the crowds with an average 37% drop in price.
Most popular time to fly with an average 33% increase in price.
Flight from Denver Intl to Chicago
(avg. price over the last 2 weeks)
or less
or less

When to book flights from Denver to Chicago

Estimated round-trip price
Average price per month
Flight prices as travel date approaches

Top tips for finding a cheap flight out of Denver

  • Looking for a cheap flight? 25% of our users found flights on this route for $79 or less one-way and $89 or less round-trip.
  • The cheapest flight from Denver to Chicago was found 25 days before departure, on average.
  • Book at least 2 weeks before departure in order to get a below-average price.
  • High season is considered to be May, June and July. The cheapest month to fly is January.
  • Morning departure is around 37% more expensive than an evening flight, on average*.
  • If you’re flying into Chicago for a long layover or just a short trip to the city, Chicago O’Hare International Airport (ORD) has an on-site hotel. You’ll find the Hilton Chicago O’Hare Airport Hotel right across from Terminals 1, 2, and 3 and connected with underground walkways to the International Halls.
  • Upon your arrival at Chicago Midway Airport (MDW), you can check out some of the art on display. There are various sculptures, murals, and paintings throughout the concourses. For instance, there’s the display of the Dauntless Diver airplane at the exit of Concourse A.
  • Hop on the Blue Line of the subway to get from the Chicago O’Hare International Airport (ORD) to Downtown Chicago in just around 50 minutes. You can expect it to cost about $2-5.
  • Although it is possible to find direct flights from Denver International Airport (DEN) to Chicago, sometimes it’s more convenient or affordable to book a route that has a layover in between. In this case, you can fly to Chicago O’Hare International Airport (ORD) with Delta Airlines, stopping in Minneapolis-St Paul (MSP) on the way.
  • There are four different pet relief areas at Denver International Airport (DEN). Bring your furry friends here to stretch their legs and relieve themselves before your flight to Chicago. You’ll find one on Level 2 of each of the center cores of Concourses A, B, and C, and the northwest side of Level 2 in the Jeppesen Terminal.
  • When booking flights from Denver to Chicago, there are two primary airports that you can land at. If you will be staying in the northern region of the city, consider flying into O'Hare International Airport. If you will be staying in the southern region of the city, it is more convenient to fly into Chicago Midway International Airport.
  • An easy way to make your travel experience as quick and carefree as possible is to book a direct flight from Denver to Chicago. Spirit and Frontier Airlines offer a variety of tickets at budget-friendly prices, while United Airlines has an option to upgrade to a more comfortable seat for a small fee.
  • For those who are traveling for business, stop by the business center that is located near the B Gates of Denver International Airport. Equipped with high-speed Internet, desks, and fax and copying services, this center is a convenient place to work on your to-do list before boarding your flight.
  • If you are hungry after your flight has landed, check out some of the diverse dining options in O’Hare International Airport. Berghoff Cafe is a casual choice that is located in Terminal 1 and serves a variety of sandwiches, while Macaroni Grill is in Terminal 3 and has Italian-inspired cuisine.
  • To unwind before a long day of traveling, pay a visit to one of the A Massage locations near Gates A and B of Denver International Airport. These salons offer both table and chair massages, allowing travelers to melt their stress away before officially embarking on their travels.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for booking flights from Denver to Chicago

Top 5 airlines serving Denver Intl to Chicago

Scores according to KAYAK customer reviews
7.9
DeltaOverall score based on 29329 reviews
8.1Boarding
7.8Comfort
8.5Crew
7.8Entertainment
7.5Food
Airline reviews
Pros: "Most of the crew was great with the exception of curbside check-in in Denver."
Cons: "Curbside needs to stop chasing cash tips and do their jobs. If they focused on that tips would be easy to come by. The curbside attendant that took my bag didn’t even bother to check my id. He asked me my name and asked where my destination was. I told him Cincinnati as a layover then LaGuardia where he said that was wrong. He then proceeded to print a boarding pass that wasn’t mine and load my bag into the conveyor. Not 5 mins go by when I realize what happened I wound up having to go to special services to rectify the situation. Which ultimately consisted of me waiting another hour in LaGuardia to get my bag. Please delta have these curbside handlers actually want to do their job and stop chasing cash tips."
Read more about Delta
Pros: "Most of the crew was great with the exception of curbside check-in in Denver."
Cons: "Curbside needs to stop chasing cash tips and do their jobs. If they focused on that tips would be easy to come by. The curbside attendant that took my bag didn’t even bother to check my id. He asked me my name and asked where my destination was. I told him Cincinnati as a layover then LaGuardia where he said that was wrong. He then proceeded to print a boarding pass that wasn’t mine and load my bag into the conveyor. Not 5 mins go by when I realize what happened I wound up having to go to special services to rectify the situation. Which ultimately consisted of me waiting another hour in LaGuardia to get my bag. Please delta have these curbside handlers actually want to do their job and stop chasing cash tips."
Pros: "It was all good glad the last leg of the trip was pleasant."
Pros: "Crew was friendly and efficient."
Pros: "Good"
Cons: "Small plane, feels cramped"
Pros: "Crew was friendly"
Cons: "The boarding process was rough and haphazard"
Pros: "We arrived eventually."
Cons: "Flight delayed three hours. Payed extra for an earlier flight. Very disappointing."
Pros: "The crew and the comfort plus seat"
Cons: "Announcements were too loud in earphones (could damage ear drums) and entertainment was turned off while waiting 30 min for the gate to open."
Cons: "Delayed 4 hours"
Pros: "The crew really kept us updated on the many delays."
Cons: "There were SO many delays and they kept changing. At one point we got on and off the plane."
Cons: "Choice of healthier snack"
Pros: "Staff from Check in to aircraft very pleasant. Snack choice in Coach impressive."
Cons: "Couldn't believe the flight attendant walked around with a tray of snacks and bananas. When I asked for the banana, she said, "Oh I'm sorry, those are for First Class only". Really?"
Pros: "Nothing"
Cons: "I bought a ticket thinking i bought it through kayak but I actually bought a ticket through a third party in India. Where no one spoke good English. I called the agency to find out if I needed a Visa for my visit to Australia and the told me no. So when I showed up to the airport I didn’t have the right documents and I MISSED MY FLIGHT. Also the wouldn’t just change my flight and charge me the change flight fee. They cancelled my flight entirely and made me buy a whole new ticket!!! Worst flight experience I’ve ever had and this is not my first time flying to Australia or out of country."
Cons: "Had to wait for the crew from another flight before boarding p"
Cons: "Plane journey awful. Speaker had a loud buzzing noise all the time so never heard a word bad landing. Rattling plane Very cold."
Pros: "Clean plane, the seat felt roomy. Smooth ride and the captain communicated clearly."
Cons: "It felt super hot and I wish there was food included in such a long flight."
Pros: "Quick flight"
Cons: "Flight attendant spoke like a robot. Could not understand her."
Pros: "Check in Denver super helpful Gate staff hustled to turn around flight Flight crew excellent"
Cons: "Flight delayed, almost missed international connections"
Pros: "Boarding, friendliness of staff"
Pros: "Anything from free WiFi, entertainment, leg room, commentary drinks and snacks. Great service!"
Pros: "Short flight"
Cons: "In SLC they boarded by row numbers and not zones. Weird..."
Cons: "Engine problems-2 hour delay"
Pros: "Good flight crew"
Cons: "Delayed due to mechanical issues. For 3 hours. No offers for free drink or wi fi. When we finally land we were on the runway for half hour."
Cons: "Everything"
Pros: "The crew was great"
Cons: "The flight was 4 hours delayed"
Pros: "Great people and crew early arrival nice passengers"
Pros: "I flew on a basic economy fare (I understand the restrictions) and was seated in Economy Comfort +, so that was appreciated."
Cons: "I could see on the Fly Delta app that I had been placed in seat 10B, but neither the app nor my boarding pass gave me a group to board with, so I assumed that I needed to board with group 3, which necessitated gate-checking my rollerboard bag. Only when I approached the gate to board did I notice on the info screen that I had been "upgraded" to Comfort + and granted boarding with the Sky Priority group. I wish this had been clearer so I could have avoided waiting to board and gate-checking my bag. Minor inconvenience but room for improvement on Delta's part."
Pros: "Nothing!"
Cons: "Everything"
Pros: "Delta is great"
Pros: "Friendly staff and comfortable seating"
Pros: "i liked that staff and crew were very communicative and pleasant."
Cons: "one crew member didn't show up and caused delayed flight."
Cons: "Delayed"
Pros: "The Delta people were solicitous, efficient and brilliant the whole way through. We had not a bit of trouble. Our first class seats were comfortable, but with the supplied blanket, pillow and poor air conditioning it was a hot flight. The cabin personnel were wonderful as per usual, and my tasty gin and tonic soothed any discontent. I wish I could fly this way all the time!"
Cons: "The private contractor handling wheelchair assistance was terrible. A Delta employee theorized that they do not pay enough to attract and retain personnel. Our pre-arranged chair was not there, multiple calls by our Delta assistant finally got us a ride to the chair holding area, but after about 45 minutes we gave up and shuffled off to the security area on foot. Thank goodness my hubby is mobile enough for that to have been an option. When we abandoned our wait we were still 4th in line for an attendant to push the chair. If Delta has any responsibility in this it would be in the retention and compensation for the private contractor."
Cons: "The delta studio didn't work with Android 8"
Pros: "Ease of flight"
Cons: "N/A"
Pros: "Boarding super excellent! Also: Best landing I've ever experienced! Props to the pilot!!"
Pros: "Excellent crew and comfortable flight"
Pros: "Accident on way to airport, so I showed up to check bags 45 minutes before flight time. They said they couldn't get the bag to the plane..in 45 minutes? So, they put on the next flight... 6 hours later. Said I could fly without the bag... uh, no thanks. They would not look for alternatives without charging me more. Flight attendants were crabby, otherwise everything was fine. I flew British Airways a few months ago. Night and day. Seriously. Delta does not even approach having good service. There was no comparison to British Air--- Delta is not in the same league."
Pros: "Airline stewards were very friendly and pleasant."
Cons: "We booked with Delta, but were put on Air France. Even though we had our boarding passes in hand we had to wait in long, slow line for baggage tags because they would not print from kiosk. There was minimal Air France staff on duty serving thousands of passengers during busy season (July). While the lines grew larger, the staff was reduced from 4 to 2. Another long, slow line for customs, another long slow line for security=Charles De Gaulle airport was awful. We arrived at the airport 4 hours before our departure time and got to our boarding gate with no time to spare."
Pros: "Smooth ride. Delta got everything right from takeoff to landing."
Cons: "The flight attendant looked like she was mad throughout the whole flight"
Pros: "The flight crew was great"
Cons: "I drove 5 hours to get to the airport and unfortunately ended up delayed because of traffic and slow shuttles from parking. I arrived 1 hour before the flight, but security was so slow I didn't get to the gat until 10 minutes before arrival. There were no gate agents present and despite banging on the gateway door and other Delta agents at the adjacent gate, no one helped me. I can only surmise that they had already given away our seats, which were award tickets, GAINED BY BEING A LOYAL DELTA CUSTOMER. The gate agents were unapologetic and useless at rebooking, and I bought a ticket from Southwest instead. As i was trying to get to my sister's wedding, and repeatedly told the agents this, their behavior was particularly abominable. DELTA, YOU'VE LOST A LOYAL CUSTOMER."
Cons: "Seats too close - I'm not that tall and my knees were jammed against the seat in front of me."
Pros: "Excellent customer service. That doesn't seem to happen too often with airlines. Delta has been outstanding."
Cons: "No complaints."
Pros: "Flight took off on time and arrived about 30 minutes early."
Pros: "great crew!"
Pros: "you still get a complimentary snack and drink"
Pros: "Crew was nice"
Cons: "Lots of empty seats... during covid/social distancing there should only be 2 ppl in a row especially if there is room...it was crowded and not consistent with signs posted saying stay 6 ft apart"
Pros: "Air Crew was professional and polite - flight was quick and lasted less than 90 minutes in the air, was overall enjoyable"
Cons: "Gate attendant was fairly rude (could be a result of holiday travel stress) - several travelers didn’t speak English fluently, and she would snap at them or roll her eyes they weren’t comprehending instructions. Boarded extremely early (almost an hour) but sat on tarmac for some time - eventually took off about 20 minutes late. Not airlines fault and likely result of holiday backlog Retrieving baggage from plane was biggest issue - use a carry on to but was required to valet bag as opposed to storing overhead. Baggage unloading was late (again, holiday backlog) but no personnel were available to inform passengers of delay, and bags were not in initial cart. Resulted a delay of offloading by roughly 20 minutes. Was ultimately found in the second wave of luggage, and witnessed baggage handlers tossing luggage carelessly onto cart floor. Nothing was damaged but was annoyed at lack of communication and overall disorganization."
Pros: "Our flight attendant was very polite and with a great attitude."
Cons: "The pilot arrived late because he went for a Tim Horton's coffee (I know that because I was in first row and I heard the flight attendants talking about that). Then, after he finally arrived with a tray full of coffees, there was an issue with the jet's computer and had to reset it and we had to wait even more. When we finally arrived, our Gate was taken by other plane already and we had to wait (more) for the first one to be available for us. Then, when we finally got our Gate, there was another issue, now with the "finger". They weren't able to move it and connect it to the plane to get off of it. So we had to wait AGAIN. And finally as soon as we got off the plane, they were supposed to give us our carry ons on the aisle (Because it was a small plane CR700) , but again, we had to wait almost 10 minutes so that they could send the luggage... To make things worse, I had a first class ticket and I couldn't get the perks of it at the airport. Because they said I wasn't flying in an international flight. Come on?! Canada->USA->Mexico is not International??? You lost me AA."
Pros: "We didn’t crash and die. That’s the only positive."
Cons: "Before we boarded I listened to a couple described how they always went ahead in line at boarding because no one ever stopped them. They described how they waited until group 3 was called and then went right through. While we were waiting, we watched them do it again. If you need to cram people into tiny spaces to be profitable, then you cannot allow them to make it worse by putting back their seats. I spent 90 minutes with a seat back jammed into my chest. We were ignored when handing out snacks, probably because we were invisible behind the seats pushed in our faces. It was one of the most miserable flights I’ve experienced."
Pros: "Nothing"
Cons: "Had to change our plans, and AA wouldn't give us a refund. We never got on the plane but had to pay for the tickets anyway. I'll never fly AA again."
Pros: "We were allowed to board early with my father, who is disabled."
Cons: "Denver airport was a nightmare with my disabled father. We were given a “wheelchair” but no escort through a nightmarish security scene. Airport is terribly designed, lacking clear signage and navigation. TSA was a disaster and no one seemed remotely concerned about my father’s comfort or needs."
Cons: "The flight was delayed which caused us to miss our flight in London our family was delayed for 12 hours"
Pros: "The plane was super comfortable"
Cons: "Long check-in lines in Denver - there were two sky caps outside who had no line which allowed me to reach my gate in time. Otherwise I may have missed my flight"
Cons: "We are delayed 7.5 hours dues to mechanical issues with our plane and told we would have to wait or book another flight the following day. American Airlines sucks!!!!"
Pros: "The flight was on time."
Cons: "The seats are absolutely horrible. I feel crammed like a sardine in the plane. Seriously, can we adjust the seat widths and distance to the seat in front and make them a couple inches bigger?"
Pros: "The crew was very friendly and accomodating."
Pros: "American"
Pros: "I liked the room."
Cons: "There was no entertainment. Could not get seats together."
Pros: "The staff was fantastic"
Cons: "Well my flight got delayed four separate times. I was stuck in LAX for 3 hours. So much that booked another flight with another airline for the following morning. I had to book a hotel nearby LAX just so I could somewhere to sleep for the night. My luggage made it to Chicago safely, but I didn’t at least not with American Airlines. It took them an hour to tell us that they reassigned the pilot to another flight, not only that when it was delayed the first initial time (40 minute delay) about ten minutes before we were supposed to board they tell us that the flight attendant crew is going to take 30 minutes to get to the gate. Not only but those poor airline service staff were completely unaware of all these changes! They had to find out from the passengers what was going on. Honestly I will never fly with American Airlines ever again!!!"
Cons: "Two hour delay out of Denver, no crew."
Pros: "There was nothing to like about the way this sudden last minute cancellation was handled."
Cons: "I expected at least an offer of some kind of compensation for the inconvenience. it didn’t and hasn’t happened thus far."
Pros: "Flight was comfortable and enjoyable. Entertainment was great lots of films to choose. Service by the flight crew was excellent"
Cons: "Nothing"
Pros: "Great service, friendly staff. Plenty of in-flight entertainment options"
Cons: "N/A"
Pros: "The crew was great and made light of a relatively tense situation. This was a connecting flight for many passengers which was delayed so many of us were missing our connections. The crew still did a great job keeping everyone comfortable and boarding us quickly."
Cons: "Unfortunately our plane was grounded in Chicago before our leg of the trip even began. By the time it arrived in YYZ many of us would already be missing connections. Due to a smaller plane we have to stow most of our carry on below which caused a bit of chaos while disembarking trying to retrieve bags and hustle to the next flights. Since I knew before leaving YYZ we were quite delayed my husband drove to ORD to pick me up instead of waiting 24hr for the next flight to St. Louis. It added 8 hours of driving for him to an already long day but we made the best of it."
Pros: "Free in-flight entertainment. Like that in-flight entertainment is available on users device, rather than screens in headrests. Staff were courteous and friendly."
Cons: "Flight delayed d/t computer glitches and problems in NC. Once we eventually boarded, we were forced to check our carryon luggage d/t lack of space."
Pros: "Good is that they sent you to Finnair to correct AA created break in service...why would they pay for it? AA is just an operator per itinerary! Why would you care if ppl get help with connections!"
Cons: "Checked in online on Finnair and automatically for the second connecting flight...and not the first -AA. So, had to check-in again for the first flight at the terminal. Board passes were printed 2 out of 3 by AA and both had errors - wrong gate for the first flight and no boarding info for the second connecting flight - just blank! AA did not provide connecting info until I found an unoccupied employee at the terminal and customer service lines were about 20 people in 2 locations I went to. The connecting info should be in the itinerary they said at customer service...nope, it was not there either!"
Pros: "Nothing"
Cons: "Broken plane, re-route and conflicting inaccurate email updates."
Pros: "How fast they had us in the air (5 min early)."
Cons: "In their rush to leave, they didn't communicate with the on board crew about overhead bins and I was forced to check a priceless item that I purposely wanted with me in the cabin. The overheads were empty above my own seat. I wasn't allowed to go back and reclaim my bag because they had already taken it. And they were completely indifferent to my situation, which isn't surprising given they didn't understand the value of my item. Thus, I had a full blown panic attack for my entire 2 hour flight, my medicine being one of the items also in my now checked bag. It was too late, my bag was taken and thrown under the plane by the time it struck. And the flight attendants also had on perfume that brought on a tension headache due to my sensitivity to scents. Considering they work in a recycled air tube, this seems like a vast oversight on their part and should consider that not everyone can handle even the faintest of perfumes. It may not seem like a big deal to them, because mental illness is still seen as a made up thing, but it was enough of a trigger that I will not fly American Airlines again."
Pros: "Great crew"
Cons: "WiFi not working"
Pros: "The helpful steward"
Cons: "The bumpy ride"
Pros: "fairly comfortable, crew was helpful"
Cons: "Having to use my phone for entertainment, with no place to plug it in"
Cons: "A passenger caused a delay in security, and as I'm rushing for the gate, the agent closed the door and told me I couldn't board. She then marked me as a no-show, while she was standing right next front of her. I had to spend the next 4 hrs on the phone, trying to get my tickets sorted out. Then, upon arriving at Heathrow,... No luggage. They told me it was still in Chicago. Upon finally receiving my bags, I find them full of sawdust and sand, and several items damaged. I will NEVER fly American Airlines again, and I will highly recommend to my friends and family to avoid them like them plague. Horrible service! Nothing but a run-around and not once did the agents apologise, even after admitting that my problems on this journey were due to a mistake made by one of their agents."
Cons: "My wife needed a wheelchair at arrival at ORD. Although 5 people needed wheelchairs only 2 were available! Then no one from Prospect was there to push them. We were at the farthest International Airport gate M20. After 10 minutes one "pusher" arrived and moved my wife to the bottom of the ramp, approximately 100 feet and left her sitting in the corridor unattended. Although I had 2 Rolla boards I had to push her the full distance to Immigration and Customs. Our bags were sitting on a stationary baggage conveyor, the last from our American Airline flight. It wasn't until we're were ready to leave Customs that 4 people from "Prospect" asked if they could help, saying that they were SORRY!! They had just been standing around. A year ago I had the exact same thing happen to me from gate M1 and my wife had to push me the full distance. BTW, I 'm 71 and my wife is 68."
Cons: "I'm not sure where the problem was - whether with AA or Royal Jordanian, but my luggage did not make it to Amman with me. In fact, there was a whole group of passengers traveling on American from different US cities, switching to RJ in Chicago, whose luggage did not come on the flight to Amman. My advice: be sure to pack enough for a couple of days in your carryon - and don't accept an offer to check your carryon to its final destination!"
Pros: "We boarded on time and we departed on time. We got into Chicago 30 minutes early. We recently acquired a AA credit card and we got 2 checked bags free and priority boarding (Group 5). In today's world your need priority boarding of some sort on AA or you risk not being able to store you bags in the overhead and may have to get it checked free to your final destination. Also, one of our checked bags had a painting in it that we purchased and the bag and painting arrived unharmed. Good job by AA baggage handlers."
Cons: "Cramped seating. Airlines seem to be moving seats closer together to be able to hold more passengers."
Pros: "Comfortable seats, good legroom."
Cons: "Not enough coffee for breakfast."
Pros: "Seats were overall comfortable, food was adequate, flight attendants where nice, and great selection of movies."
Cons: "We weren't able to choose seats at time of booking and AA gave my fiancee and I seats on different parts of the plane; AA employee suggested we ask other passengers to switch with us, which is not convenient or preferable--it shouldn't be difficult to put 2 people next to each other on such a large plane; almost 3 hour delay made a really long flight (over 10 hours) even longer causing us to miss our connecting flight; boarding passes where reissued but we had to pay extra baggage fees since AA transferred to a different airline and didn't provide vouchers or other ways to cover baggage fees which where originally covered by the ticket; new boarding passes didn't include our TSA precheck status which was on our original boarding passes, so would have had to go back to ticket counter to get boarding passes reissued or go through regular security line--both inconvenient and time consuming-- would be nice if AA paid more attention o these details"
Pros: "Boarding and flight were on time."
Pros: "Staff was courteous. Plane was clean."
Cons: "It was a very grueling trip. Plane left Rome at 9:15a but that meant getting there at 7:15a. Plane was kept dark even though it was daylight outside. Staff was courteous but did not particularly demonstrate awareness of the strain on the travelers being cramped for 10+ hours. Plane was so cramped that one could not take a stretch walk down the aisles to alleviate muscle cramp being in same position for 10 hours. My ultimate destination was San Jose, CA, but that entailed a wait at O'Hare from 12:30p to 8p. Again, staff uninterested in traveler comfort in these parameters. American felt okay to delay my last leg from Chicago to San Jose an hour later than original scheduled, but offered no compensation for the addition to my discomfort. The switch from British Airways to American was a surprise. New flight numbers, change increased my travel stress. I am only 5'3" and not obese, yet could not really fit in my seat: kept getting bumped by passers by in aisle. Airline uninterested in passenger comfort."
Cons: "This was a BA flight on an American Airlines plane. Very small crowded and uncomfortable. My husband is 6'2" and barely fit in the seat."
Pros: "The crew was awesome."
Cons: "You guys lost our luggage!"
Pros: "All good, except poor prep on food"
Cons: "As above"
Pros: "Having flown long haul with American numerous times, this time I was pleasantly surprised by several things. Firstly, the brand new plane with excellent in-seat entertainment choices, power points at every seat, more comfortable chairs with better head rests and even window dimmers vs. window shades, allowing you to look outside the whole flight. Secondly, the food was much improved...definitely better quality and tastier than typical airline food. And thirdly, better service from flight attendants who actually smiled. Keep up the good work. This represents a real step change."
Pros: "Great crew with an attention to details!"
Cons: "40 min late and a bumpy ride the whole time but good flight"
Pros: "Flight crew was excellent."
Cons: "We booked flights through British Airways but flew American Airlines. The check in process was a stressful mess: we were forced to stand in long customer service lines both on our first flight from LAX to Chicago and again during our very short layover in Chicago to Dublin to ensure that our bags were checked all the way to our final destination. Very stressful, and it didn't help that the gate crew was extremely rude and unprofessional. It is very inconvenient that we could not choose our seats beforehand."
Pros: "Quick and easy boarding"
Cons: "Uncomfortable seats"
Pros: "Everything ran smoothly despite turbulence and bad weather, thanks to the crew."
Cons: "Seating is even more cramped than I'm used to, and everything outside of a drink and a biscuit is extra money."
Pros: "Nothing"
Cons: "Everything"
Pros: "There was nothing too bad other than I wasn't able to check in online bc our first leg of the flight was operated by American Airlines. But there wasn't anything that really stood out that would make me want to fly them again other than it was the best price."
Pros: "The crew was very helpful at each stop even though they weren't responsible for the disasters."
Cons: "Initially we thought we were flying with British Airways. We then had to do some digging to realize it was all out of American Airlines. Then we couldn't get proper boarding passes and luggage tags until one of the crew members spent a significant amount of time untangling each leg of our trip so they were in the proper order. We got delayed by 4 hours in Chicago and missed our connection in Manchester. We had another 5 hour wait there. By the time we got to Dublin, our bags didn't also arrive. After almost 24 hours of travel, we arrived but without all of our stuff."
Pros: "Easy flight, friendly crew."
Cons: "Girl next to me being sick the whole time"
Pros: "The gentlemen from the wheelchair service who was there to pick us up when we arrived in Heathrow went above and beyond his duties. Instead of passing us over to another wheelchair attendant as we needed to switch terminals, he stayed with us thru the terminal change until we were on the airplane. We needed to get our boarding passes at Heathrow from a different airline and he helped us with this. Kudos to him!! The attendants on this flight were very helpful when my husband was having a diabetic reaction and I was vomiting form air motion sickness. We were a mess!! However the flight attendants were sure we had a wheelchair in Chicago and helped us with our bags as we were exiting the plane. Nice Job"
Cons: "They had no record of this portion of my trip, after a few people checked they found the Chicago to Ammon part so they added me onto a flight from Washington to Chicago. All should of went well from there but they sent me to the wrong gate. Luckily I just made it to the correct gate for boarding. Upon arriving at Chicago there was no one available to provide information on how to get to Royal Jordanian gates. Also on my AA portion of my flight coming into The U S in New York the flight was cancelled and I was told the next flight Available was next day (18hr delay) at the other NY airport. I had to have someone drive from D.C. (My destination) to pick me up"
Pros: "•Boarding was easy - small plane. •No crazy flight maneuvers, so I guess good pilots"
Cons: "•Cash only for drinks?! C'mon AA, it's 2017. •Charging for checked bags is greedy, I don't care if others do it, that's not a good excuse + Southwest doesn't charge. •Plane left 30 min late (and arrived 30 late), then had to sit on Tarmac waiting for a gate. •Placed us at the farthest bagged claim from our arrival gate (all bagge claims walking up to ours were empty), so thanks for thinking of the customer first there. •I reserved an aisle seat, they changed me to window without asking. Thanks. •Overall, there are too many other choices in airlines... I may just be one customer, but this is one less they'll have, as other major carriers haven't ever racked up this amount of annoyances in a single trip with me before."
Pros: "The staff were amazing. Very accommodating and with great dispositions. Boarding was easy."
Cons: "For an international flight the seats were extremely tiny and the plane itself only had a few tv screens posted in the middle of the plane so everyone had to watch the same thing."
Pros: "Na"
Cons: "Na"
Pros: "Very friendly and helpful crew!"
Cons: "Beverage and food was not available on a few of my flights. And neither was in seat entertainment."
Pros: "No room. Delays."
Cons: "Board me 1st."
Pros: "Crew was great."
Cons: "Doing a better job with last minute delays and connecting flights. I’m tired of lost bags."
Pros: "The crew was good. Some flight attendants aren’t very personable."
Cons: "Pretzels? Really bad."
Cons: "Late late late and no information shared about why."
Pros: "I have always loved flying Lufthansa however we didn't fly Lufthansa, we were on United for both legs of our flight. Like all American opperated airlines they skimp on comfort in order to pack more people on their flight. I hope we are on Lufthansa on our way home at least."
Cons: "We were on United, see above."
Pros: "It was fine"
Pros: "Cost"
Cons: "Last row"
Cons: "No food or entertainment"
Pros: "Everything."
Pros: "Airport person with wheelchair at Denver was extremely helpful getting a disabled co-travelor from gate b85 to gate b28 in record time to catch the flight to Chicago. A BIG Thank You to the agent in charge of boarding for getting the three of us sitting together."
Cons: "The direct tv screen couldn’t be shutoff. With a plan as big as a 757 there should be a beverage cart per section of the aircraft otherwise passengers at the far end are wondering why they’re being left out."
Cons: "lost my luggage"
Cons: "The landing was terrible. I guess everyone is allowed a “opps”"
Pros: "Nice staff."
Cons: "I know you need to make money. But really, passengers are unable to move once seated. If you drop something on the floor you are out of luck. It's like a straight jacket in those seats."
Pros: "The flight attendant"
Cons: "United in general"
Pros: "On time for once"
Cons: "Cost of the flights + baggage"
Cons: "Flight was cold-air blowing that I could not turn off"
Pros: "Couldn't get Wi-Fi to work"
Pros: "The crew"
Cons: "The seats r too small"
Pros: "Apathetic unfriendly and unprofessional personnel at ticket counter. If handicapped don't look for anyone to help. They clearly let you know it's your problem-- not their responsibility to help."
Pros: "Staff was very friendly."
Cons: "I only had 2 nights in chicago and one was completely ruined as we got in so late that the event we were supposed to attend was already finished. We also were sitting for a long time and it was very uncomfortable while waiting to take off. We didn't get any beverages after sitting for a long time and finally did once we were in the air which was 2 hours later."
Cons: "Very late."
Cons: "Boarding by zones causes passengers to have to stand longer while waiting to board, inconveniences them by having passengers seated in window and middle seats often arrive after the passenger in the aisle seat, and slows down the entire process because passengers settling into the front part of the plane frequently board and stow luggage while those seated in the back queue up behind them. Compared to boarding by row, the entire process is now one lengthy mess."
Cons: "showed up for a 5:20am flight and was told at check-in it was now 7:30... Nobody could have told me that before I woke up early, got a cab early and showed up to the airport early?!"
Pros: "The staff was friendly and the boarding was orderly"
Cons: "The economy seats were so squished and everything from movies to food (other than Chex mix) is an additional fee. I'm a small person and still felt like the personal space and leg room was way smaller than it should be. I had to pay $8 to watch cable bc otherwise you just have to look at a screen with ads on it the whole flight. I used to love united. Now I feel like it just sneaks in extra charges like all of the cheap airlines. Not going out of my way to look for united anymore."
Cons: "Seats sucked hard no give. Cramed in like cattle"
Pros: "Snacks"
Cons: "Nothing"
Pros: "The flight was great."
Cons: "The turbulence was the worst part"
Cons: "Was given a seat in the last row of the plane, which didn't recline. There was not enough room for my carryon cuggage and I had the lowest priority boarding. The option to upgrade was $99 each way"
Cons: "Got to the airport and my reservation was not existent despite receiving confirmation. As well, my wife's TSA pre-check was not available on her ticket and this made us almost late."
Pros: "baggage crew was awesome on this trip. my skis and bags were awaiting in the claim area before I completed the walk from the plane to the baggage area"
Pros: "Planes are old as dirt. Flight attendants were unfriendly and unaccommodating and finally, there was a 2.5 hour world wide data transfer systems failure on the last leg of my trip. Have a 12 hour day of surgery followed by appointments. Thank you United. Your airline is a joke and I'm ditching your stupid mileage credit card. I'd rather purchase magazines with my miles than fly with you ever again."
Cons: "Absolutely nothing."
Pros: "Good flight overall would book again"
Cons: "Confiscated $20 bottle of hair product at security because I didn't want to check my carry on & then once at the gate forced me to check the bag anyways after not getting enough volunteers to check their carry on"
Pros: "The crew was very kind to everyone and it was a very pleasant flight!"
Pros: "Did make the connection to Chicago after running to the gate-last 2 to board before cabin was locked."
Cons: "Sat on the runway for approx an hour-no wear to park. Almost missed connection. If we weren't in good shape, would never have made it."
Pros: "The crew was great"
Cons: "Late flight and plane was not parked right at terminal in Chicago so it made for a long wait to get off the plane"
Pros: "Nothing"
Cons: "Delayed flight caused me to miss connection and there was no wheelchair waiting for me as requested."
Cons: "Every flight I book with United gets delayed. My flight to my destination initally was delayed by over an hour causing me to miss my connecting flight. They re-booked my flight for the next morning so I missed my first evening of my trip. On the way home my flight was delayed 5 hours, turning my travel day into a 10 hour travel day... I will not be flying with united again."
Pros: "All crew members were extremely friendly from boarding to being on the flight, even the captain. When there was a small delay from so control flight attendants had provided great resources for people with connecting flights (they even offered their own phones with the United app to look up connecting flight information). The little waffle treats that were handed out for free were delicious and a nice break from the pretzels other airlines usually pass out."
Cons: "The space between my seat and the seat in front was very small and I'm not a big person. My seat wouldn't even recline during the flight to give me just a few extra inches."
Pros: "Departed on time."
Cons: "Small plane...every seat taken and crowded."
Pros: "I liked the flight attendants that they were courteous and helpful"
Cons: "I am a fearful flyer and that is putting it mildly. I didn't like that the pilot didn't introduce himself and talk to us about the flight."
Cons: "The crew knew multiple people on the Hayden to Denver flights had very limited wait time to get from plane to terminal, but took forever in delivering our luggage for plane side pick up. When I asked the lady who came by to let us know of our gates, she pretty much told me, 'good luck'. I picked up my bag with 10 mins to spare to run from gate 86? to 24. I think more should have been done to accommodate. To be fair, the other lady who came by to let us know of our gates, offered to call my terminal and let them know I was on the way"
Pros: "To apologize for delays, they provided free access to directv."
Cons: "No gate agent support, people seated haphazardly in wrong seats and given no direction. Long delay once boarded, just sitting on ground. Turbulence the entire flight with almost no opportunity to use bathrooms or receive any service. This after rushing to gate and no chance to use bathroom."
Pros: "I know it's some sort of miracle. But there was only 40 people on an airbus. We all had about 3 seats each and we made full beds for ourselves."
Cons: "Boarded and left late for many to miss connections. No real help to get to new connection both on plane and off."
Cons: "Mechanical delay where the flight attendant kept saying "ten more minute" but it took nearly two hours. Don't overpromise and under deliver. Then we pushed back and got stuck on run way for another hour."
Pros: "A everything was fine other than..."
Pros: "People at desk in Chicago very helpful"
Cons: "Terrible communication about flight info caused us to miss a flight. Limited desk hours made it a painful experience. I will never fly with Aer Lingus again!"
Pros: "Boarding the plane, getting off the plane, and the actual flight were all pleasant."
Cons: "Frontier’s automated system message regarding the cost of checking in bags/paying for a carry-on bag counterdicted what the actual cost was. I’m just glad we looked into it before getting to the airport, otherwise we would’ve been stuck with their high fees to have a carry-on. We spoke to their main office, but the price quoted on their automated system was never honored. This is my first experience with Frontier, and my last. I’ve never been on a plane and been charged almost $3 for a very small cup of soda and a snack—for other airlines, this has been complimentary, regardless of the distance traveled. Their low fares aren’t worth the extra cost of carry-on luggage and a small sip of something to quench my thirst for a couple of hours."
Pros: "Wish I could think of something to write here."
Cons: "The on-line purchasing process did not function correctly. Was forced to call customer service and the rep I spoke with kept confusing departing and returning flights. The plane was late. My special zone 2 only boarding time was skipped and lumped with zone 3. The plane then had to wait for additional maintenance. The plane appeared to be... ancient. "Unlimited" coffee... was limited to two cups. A kid stuck a sex toy to the interior ceiling of the aircraft and despite a 10" purple silicon dildo hanging down, no staff member said a word."
Pros: "The crew on the plane were great."
Cons: "They were very busy and appeared to be boarding too many flights all within a short time frame. I waited in a line that I didn’t find out was “made up” until I got to the front. Ran all the way to my gate (73) and got there one minute before doors close to a woman on the phone who then left the desk without a word. Eventually I was made aware that nobody had boarded yet and they were running late- it just wasn’t posted and I didn’t receive and updates. Also they should offer complimentary snacks and not have to pay extra."
Pros: "Nothing to like."
Cons: "Me & my wife arrived 3 hours early for our flight. During that time waiting to check our baggage, there were 3 arguments between employees and customers at 3 different times. After checking in and waiting at the terminal for our flight which supposed to leave at 12:55AM was delayed to 3AM. The flight ended up to being cancelled after everyone got in the plane. About 5-15 minutes all passengers was told to exit the plane. There were only one frontier employee who was working at the at the gate after we all exited. This specific employee said the manager had told all other frontier employees to go home. Me and my wife were really upset about this situation. It took a very long time for the employee to deal with all passengers refunds to changing flights. This had affected our flights to MkE because my wife mother was in her death bed to passing away today. The way things were handled during the flight on this day was a horrible experience. We then bought our flights from southwest after all this hectic morning."
Cons: "The ticket was cheap so of course we booked asap! Additionally you pay for your seat, some airlines there is free options, sometimes not. But with the price of your seat and ticket with any other airline, it comes with a free carry on bag and even some small free snacks on the flight. Nope. Pay extra hefty fees for small carry on, and of course pay extra for peanuts or even water. So after everything, it’s the same price as any other airline. At least delta has TV or United has snack options or American has decent leg room. Didn’t like either Frontier plane I flew on. Now I know for the future, it’s not as cheap as I thought."
Cons: "Everything was good until the last flight from Denver to Las Vegas. They let us into the bridge but did not let is into the plane for a while because they just finished cleaning it and was waiting for maintenance to fix a broken chair, which made us stand and wait on the bridge. They should've just waited to let us in until the plane was ready instead of stocking us into the bridge.Additionally, as I was leaving the plane the one of the crew member was arguing with a customer, which could've been handle better."
Cons: "We arrived at DIA 1.5 hrs early only to find frontier lines wrapped around the entire lobby and 100 deep on the curbside check in. We finally got to the baggage counter 4 minutes after the 45 min cutoff and were told that they could not put us on the plane. The cause? SIX check in attendances failed to show up to work in retaliation for Frontier's recent outsourcing of jobs and the fact that their "Discount Den" specials, which have flights out of Denver on Sundays as low as $3.50 were taxing the staff, so they essentially boycotted. All flights back to MCI out of ALL airlines were full so we and our small children had to rent an expensive suburban and drive all night to get to work on Monday after a 12 day vacation. Absolutely the WORST travel experience we have ever had."
Pros: "On the flight was OK. The flight crew was kind and friendly despite everyone being a little annoyed at the boarding process. Gotta say though I feel a little nickel and dimed on Frontier as you actually have to pay $3 for a can of coke that costs 25 cents. It doesn't take much to offer a beverage service other than water to make the flight a bit more enjoyable, but getting charged for everything makes things more stressful than needed."
Cons: "I got to the gate 5 minutes before boarding and there was no one there. I walked around for a bit came back and asked some flight attendants working the flight what time they were actually going to board and they couldn't be bothered to help telling me to check my ticket and that is when the flight will board (the time on the ticket was already 10 minutes ago)! After an hour went by and a very large crowd formed at the gate and absolutely NO update or any communication as to when boarding would be they finally started boarding. Very disorganized boarding process. Just wish someone would have provided an update or something, so I could have gotten something to eat instead of hanging around the gate for an hour."
Cons: "Air bondage the seats were thin and uncomfortable they look like my daughters play school set .we were jammed in like crayons in a box .carpet , seats window Tray tables were a filthy and the tray table was so small , there was not enough room on it to hold a glass . The flight was 14 hours late coming in to den , plane broke down and do you they would help you ,,,nope your on your own . Missed a 70 th birthday party . I used to fly frontier exclusively the customer service wa great the plans clean with entertainment in the seat back . now it's like riding in an upholstered sewage pip With all the delux amenities of the DMV .by the time they up charge , you could have trvailed on real airline ."
Cons: "They gave our captain to an Atlanta flight. We had to wait for another captain to get to DIA. Then we got loaded up and had to wait for the east gate to open, then they had to map out another plan I.e., the northeast gate (and that didn't materialize) soooo we sat on the plane until we receive the okay to depart on "the east gate". Which was approximately 21:30. We finally arrived at approximately 01:00 a little more than hour late. It took better than 30 minutes for us to get our luggage. Stupid crazy that a person is paying ridiculous prices for pitiful customer service."
Pros: "Plane did not crash. Thankful that the water was free and there was no charge for cabin pressurization."
Cons: "Steerage accomodations deceptively marketed. Was on a Delta flight 2 days earlier (at a lower price). Couldn't believe yours was the same model plane, Congratulations on having designed the most mean SPIRiTED seat in the airline industry - deliberately less undersest storage and no cushioning or reclining so you can pack in like sardines, only to find on ticket checkout that I would have to add a special premium because the right to sit is not included in my ticket price. By the time I discovered I'd be paying for my cup of coffee, I wasn't even surprised. I, and the two travelers I met sharing my row, were first and last time customers,"
Pros: "Nothing . Should be called Last resort not frontier."
Cons: "Not worth it for little $ you might save. They try to screw you on baggage and seating. I arrived to the gate but apparently too late to board. Yet plane was still sitting there. Due to their crappy online service which didn't check me in. When I manually did . Wouldn't print or bring Ticket up on smart phone. There for delayed me at security when boarding pass wouldn't load. Causing me to go to Frontier service desk where it took 30 mins to get my boarding pass with 3 or 4 people in line. Terrible service. Then was a $99 fee for the next flight the next day. I went with United. They took care of everything with excellent care. Never again frontier."
Cons: "The Flamingo. We began our vacation with Frontier Airlines on a note of apparent tension between the attendants and boarding passengers. Having not been a frequent flyer, I assumed that this was normal in post 9/11. The male attendant had a cold demeanor, until he was chatting up passengers to buy snacks and drinks. Why sell bar drinks when there is enough disorderly conduct in the air? The plane was cold, noisy and the outside air currents were choppy. No conversation from the pilot was forth coming as to what to expect during the flight. Then there was a the Master Card Commercial. It's bad enough to be crammed into a noisy old plane, but to have to be subjected to a lengthy pitch for a credit card is inexcusable. Sandra Fliniau flight 04-09-2017"
Pros: "Price! A comped beverage! The miracle of human flight!"
Cons: "Hey guys, I had a rather interesting experience on my flight to MSP that I thought I would let you in on. I know most would rather punch up their flight as a TERRIBLE, AWFUL experience. I'd rather give you the full story because I know there's another person on the other end of this, like me, just trying to get through the day. I decided to upgrade to seat 1D. I was excited for my trip and I wanted to start it off by having a good seat and a quick exit. When I boarded, however, there was already someone in my seat. So I shuffled to the side where the flight crew prepares drinks. A crew member approached me. "Someone in your seat?" she asked kindly. "Yes," I replied. "Yeah..." she trailed off. I expected her to ask the person to find her seat. This did not happen. I never got a straight answer but I surmised that this person had a physical ailment of some kind, or perhaps children that needed to be attended to. Whatever the case, I stood in the same spot while the entire plane filled. I really wasn't angry - just quite confused. The crew seemed just as confused. It was the last flight of the day - they looked tired. I don't blame them. The crew ended up having to shuffle more than me to row 13 - an exit row, to their credit. An aisle exit row seat is a fine seat. One crew member even offered a comped beverage, which I gladly accepted. The flight took a little late. We arrived in Minneapolis safe and sound. I suppose I was - and still am - confused as to why there is an option to pick a specific seat if there is a chance that specific seat is more of a suggestion on the passenger's part. What if I also had physical ailments that necessitated that seat? What if I had children booked to fly with me? It was all slightly confusing. Overall, it was not a bad experience and I've already booked another flight with Frontier. But the idea of choosing specific seats only to not get that specific seat has dissuaded me from paying that extra money. I hope this all makes sense and that you are enjoying the new year and staying warm. Blessings to you and yours."
Pros: "Nothing atm, still waiting for my refund."
Cons: "Flight delayed, which as a rational person I can understand. What I do not find acceptable in the slightest is the dragging everyone along like the flight was going to happen. Could have gotten some sleep after a long day of travel, instead spent the night in an airport for NO REASON. Even got to sit on a plane for over an hour for nothing. Please, work on your communication. If you don't have staff, tell us, at least I could have rebooked my trip, or at the very least decided to wait until you had a staffed flight the next morning. Unless I see good changes at Frontier, I'm sorry but I will not be using them any longer."
Pros: "The pilot took our safety into account first and foremost."
Cons: "When we rerouted to Kansas City, we had no real information from Frontier. Hours after we landed, a customer/flier called customer service in order to receive any definite information about getting a flight back to Cedar rapids. Different information was given to my parents who were waiting to pick me up in CR. They were forced to find a hotel to stay in that night. This was on Christmas Day. I am still confused as to why we had to land at KCI instead of Des Moines, Madison, Quad Cities/Moline, etc. Plus, it was heavily suggested by us, the customers, that Frontier offer us food after 2 1/2 hours of waiting in the gate we were sequestered to (security had left for the day). We finally flew back to CR at 3:30 AM with a 4:30 arrival time."
Cons: "Flight 736 was delayed multi times. From me coming into Cincinnati at 6:58 pm on December 19 to arriving the next morning December 20 at 1:20 am is unacceptable. The two people at the desk were very unfriendly and kept changing their stories. They said that they were waiting on the crew because the plane had landed and we were staring at it since noon. Now I know the hub is in Denver so why wouldn't they have a crew on hand? The pilot was there because he would come in and out of the plane area to the waiting area. So they blamed it on the stewardess. When we finally got to go on board we were not moving. Bags not on board, no fuel, weight not right. It was one thing after another. It was the flight that was unacceptable. My name is Anne"
Pros: "Nothing"
Cons: "Seemed like a good price until I booked and then had to pay for add on such as a carry on piece of luggage. They also gave a sales pitch onboard about "their" credit card. Seats were crowded and uncomfortable. The flight attendants seemed as if they would have rather been anywhere but helping passengers. Both flights were late not due to weather. After booking this flight with all of the ad ons, I found I could have flown Sun Country or Delta for less - and next time I will use another airline."
Cons: "We were 5 minutes after the 45 minute cut off for checking in luggage (due to a bunch of mishaps that were obviously not planned for). The Frontier staff was rude, unsympathetic, and very accommodating. They would not work with us at all and made us rebook. They didn't have another flight for another 24 hours. We had to pay $99 a person to go on this flight. The airport was empty. They could have easily rushed our bags on to the flight. (This once happened to me on Southwest and with 28 minutes to spare they got us and our bags on the flight!) They were determined to make us feel miserable and treated us like we were children in trouble. They do not care about customer service and seem to enjoy when their customers are miserable."
Pros: "Airfare appeared to be affordable and competitive. Typical flying experience."
Cons: "I just took a small backpack and duffel bag. They made me pay $40 each way for the duffel bag! I thought every airline at least gave you a personal item and carry-on. This put me in a position of having to put $80 on my personal card for a work trip or to abandon my bag. Ridiculous! I don't like being put in that situation and will remember it next time I go to book. I also recognize they need to make some money off of snacks and drinks, but to not even provide a complimentary drink of water feels extra stingy too."
Pros: "We got there and back safely; the pilots seemed competent; the flight attendants were pleasant enough."
Cons: "Very uncomfortable and narrow seats. Carry-on AND checked bag fees; even water on the plane (poured it into a plastic cup, not a bottle) was $2.50! I didn't realize that this airline upcharges for every possible item so the ticket wasn't as cheap as I thought once I included about $60 in baggage fees. I also folded and paid $28 to choose a seat on my return flight since you have to pay to choose ANY seat, otherwise you end up in the middle. Unless there's a serious fare difference (including all the upcharges) for future flights I will not plan to fly Frontier again."
Cons: "I contacted Frontier about a week before my flight to let them know my friend I was flying to visit had to make an emergency trip to see her father who was dying of liver failure. On the first attempt I was notified that only immediate family members were would be an excuse but that I could try to request through a different faucet of emergency circumstances. I put through another request and was never contacted. I did not fly to Salt Lake but I was still charged even though they could very well have sold my seat to another person and made double the money for the seat. I am very disappointed with the service I received from Frontier."
Pros: "Flight was still comfortable, considering we had to fly over a lighting storm."
Cons: "the price for the trip does not include that you have to pay for Carry-on, and seat assignment, which is an odd expense to passengers. Especially for shorter trips with the round trip the carry on charge would equal up to at least $60. Which would equal to another airline who is comparatively better especially because those airlines aren't worrying about charging the customers for every single thing. So even though I comparison shop for my ticket, by the time I paid for these additional fees, I could have purchased a ticket from another airline for less money."
Pros: "the only thing I liked was the flight attendants, other than that my flight experience was awful."
Cons: "I hated that I arrived 2 hours before our flight and then got notified that our flight was going to be delayed not once but 3 difference times. so we waited from 4:00 pm pacific time to 10:30 pm to board the plane and 11:00 take off that is 6 hours waiting at the aiport. THAT IS INSANE!! getting to the Denver airport we got there at 2:30 am and had to walk over a mile getting to our hotel till 3:30 am and having my meeting at 7:00 a.m, coming back from Denver to San Diego the same thing our flight was delayed by one hour and 30 minutes. by far this is the worst experience EVER!!! and the only compensation I got was 100.00 dollars off my next flight a free round trip would of made it seem like they actually cared about my time and money."
Cons: "Well my plane was supposed to board at 8:25 a.m. and leave at 9:10 a.m., however it had not arrived yet. After the plane arrived, it took the crew quite some time to get all of the passengers off. When we did get on the plane, there was another long wait because they were short on bag rampers. After all of the delays, my plane exited Denver at or around 10:50 a.m. Throughout all of this the stewardesses were quiet and didn't explain the delays. It wasn't until quite some time that I requested as to why we hadn't left yet. There were more issues when the flight arrived in Indianapolis. It took approximately 10-12 minutes until the jetway was even connected to the plane. Finally, I'm off the plane and I get to the baggage claim and I was there waiting for my bags for about 30 minutes. It's the first time that I've had any of these issues as a flyer and it's also the first time that I've used Frontier. This flight isn't one of my first flights either as the military has had me flying all over the US in recent months. Looking at this experience, I think that has more to do with the company itself rather than a random flight experience."
Pros: "The price was good, but I would've been better off with a different airline."
Cons: "Every seat was the same but there was an upcharge on different flights. I paid an extra $9.00 for a window seat in the back of the plane and it would've been $20.00 for the same seat closer to the front. They also charge for bags whether they are carry on or checked. My first flight, a kid in front of me threw up and it went under his seat and all inside of my bag. I spent the entire flight cleaning puke off of my computer and my clothes. The flight attendant just told me there were paper towels in the lavatory. When we finally arrived at 11pm we sat in the runway for 30-45 minutes until our gate was clear. Then we finally pulled up and it took another 15-20 mins for them to attach the bridge for us to get off the plane."
Pros: "The airline crew was fine. The flight itself was fine."
Cons: "During an extended delay, Frontier airport staff neglected to communicate with the planeful (approx 200) passengers waiting to board our flight from Denver to Chicago. Although the flight time was changed several times, no accurate information was given to the waiting passengers. We were only told we did not have a crew, and if a crew was not found, the flight would be cancelled. The Frontier staff did not seem to care whatsoever about the effect of the extended delay on the passengers, or the very possible cancellation of the flight. In the end, the flight boarded about 2 1/2 hours late, and arrived 3 hours after its initial scheduled arrival time."
Pros: "Nothing."
Cons: "Gate was changed numerous times. Flight attendant was rude about baggage saying it doesn't fit in the overhead bin and told me to get up out of my window seat faster as if I could control the pace of the two people sitting next to me. She didn't even try to help make the luggage fit. All I did was push it in an inch further and it closed. Very unprofessional and rude. We sat on the plane for over an hour after take off time because they lost the luggage. I only flew with frontier because I thought the flight was going to be cheaper. Adding the price of a seat both ways and a bag both ways made it more expensive than a flight without all that extra stress and work and definitely without all these problems. Will not be flying with frontier ever again."
Pros: "Nothing"
Cons: "It is 1:15 am and we are still waiting for the 9:15 flight. It is not the weather or mechanical delays. It is a personnel problem. The plane was "delayed" out of San Diego.The first officer relayed that he would time out on arrival and he did when the plane landed.The replacement has 2 hours to arrive. This got quite late and the waiting pilot got angry and stormed out. Now we are waiting for his replacement, if any. The airport is packed with delayed Frontier flights. The weather is beautiful. All other airlines are gone. This same flight was delayed for the last two nights in a row. They refuse to consider compensation. They can't even guarantee that a pilot will show up. This all seems Mickey Mouse to me. This is a fly-by-night operation (no pun intended). My advise would be to avoid Frontier if at all possible. The cost is about the same as competitors, anyway, due to the staggering add-on costs. I am surprised that we are not charged for oxygen"
Cons: "It may be customary now, but we arrived with all our luggage as carry-on bags. We learned that they now charge more for carry on luggage than they do for checked bags. So we ended up checking two carry-on bags that we could have easily consolidated into one larger bag if we had known ahead of time. 2nd and worst of all - when we were checking in they told us our seats were not yet assigned (even though I picked seats out when I purchased the tickets). They showed a seating chart, but the only seats together required a premium payment of an extra $30 per seat! We complained and they told us to let the computer assign seats for us. That worked and the computer ended up assigning us two premium seats together. By the way - I did see what was "premium" about these seats. They reminded me of spirit airlines. Overall it seems like frontier is now trying to find ways to charge customers for things that were previously included and it is somewhat intentionally deceptive. I appreciated the low cost of the ticket, but I was left with a bad feeling overall. Spirit airlines is an inexpensive no frills airline as well but at least they are upfront and direct. I will fly with them next time if I have to, or go back to United."
Pros: "On board attendants were pleasant and friendly. The arrival and departure were timely. On this trip my seat mates were thin enough that they fit within their seats as compared to another Frontier flight I took where my seat mates were a husband and wife who I estimate both weighed over 300 pounds. Even though they did not use the arm rest between the two of them, their combined weight/hel bulged over and under the arm rest next to me so I had at most 2/3 of the already small and cramped seat for myself."
Cons: "I think it is basically deceptive to advertise comparatively low prices then charge between $10 to $70 to obtain round trip seat assignments, $60-80 to carry one bag round trip, and $2.99 for a soda. I don't like the fact that even if you have a boarding pass that it is necessary to go through the entire line with folks who may or may not have a boarding pass to check a bag. If I had known this I would have paid the extra amount for a carry on bag. The non reclining skinny seat style and limited knee room/leg room is tolerable for a 2 or 3 hour flight but I can't imagine taking a much longer Frontier flight."
Cons: "The tickets for Frontier are cheap but there are so many hidden costs after the fact. My flight was delayed three hours due to weather which I understand but there was very little communication about what was going on with my flight. They didn't offer any vouchers or anything for everyone that was delayed. Even the customer service line was miles long because so many people on other flights were having issues. I think the ladies at the gate just hid in the back after a while because we never saw them again. I would go out of my way to never fly Frontier again"
Pros: "Absolutely nothing, I hated everything about this flight."
Cons: "I've never experienced a worse flight. The people checking our bags were extremely rude, didn't even make eye contact. Our plane arrived 1 hour late. You would think the bad news would end there, right? Nope! When we were all seated, they were having problems with the computer, that itself took 1.5 hours. Our flight was over 2.5 hours late! Anyways, when we landed, they told us to go to carasel A. After standing next to carasel A for 20 minutes, we find out that we had to, in fact, go to carasel B. I have never been this disappointed with a flight in my entire life, and I travel a lot. I will call the frontier supervisor and talk to them regarding this matter personally. I will not just let this one go."
Cons: "Both flights to & from Denver were over 30 minutes late unloading passengers. This particular flight was late on all counts.15 minutes late beginning boarding. Departed over 30 min. Late and arrival was about 40 min. Late. I do like that charging for carry on means people board /load and deplane/unload quickly.We get what we pay for and Frontier is cheap. We payfor each little add on, reserved seats, beverage, carry on, etc.Good option if cheapness is primaryfactor over comfort, convenience, or reliabledeparture and arrival schedule. Unrealistic tight scheduling means little time to clean or prepareplane between flights."
Pros: "Sure, the price is good and the flights direct."
Cons: "What kind of actual airline won't even give you get a dinky glass of diet coke or cup of coffee without paying for it? And a $40 checked bag fee at the airport? I get that these foregone luxuries are what allows the prices to be low, but it's just not worth it to spend the whole flight feeling completely unappreciated, uncomfortable, and nicked-and-dimed. My friend even prepaid for a reserved window seat, and was told upon arrival that the seat was someone else's. They said they'd refund her, but obviously that was not the outcome she wanted nor originally paid for. Not to mention no entertainment, no earbuds, not even a semi-comfortable head rest of any kind. I'll shell out the $50 or whatever more next time to feel like I'm not getting ripped off. Also, flights both ways were delayed, but the staff still feels the need to shame you for not showing up at the original boarding time."
Pros: "The crew was nice and friendly. The food and beverage selection was nice though everything cost money, even sodas. The capatain was informative and kept us to date with every change while we were stuck on the Tarmac for almost an hour due to bad"
Cons: "I understand the reason for all the fees and I know that's how the initial ticket prices stay cheap. But some of those fees are absolutely ridiculous. We were charged almost double the price for our checked baggage on this flight compared to the previous one because during our trip it switched to "the busy season." There was no notice of this when buying the tickets. There is also no good reason to charge more for a carry on than checked baggage. Just make it the same price if your going to charge for both. Also, the increase in price for carry on and checked baggage when checking in at the airport instead of online is massive. I drove down from the mountains where I had zero service straight to the airport. Had I pulled over somewhere on the way and checkin in before, I would have saved a ton of money on our three bags. I'm not sure if I'll ever be flying frontier again."
Pros: "good price roomier seat section"
Cons: "In Denver--The electronic sign at the gate my boarding pass indicated was not displaying my flight (AGAIN!!!)and it did not indicate if the gate number had been changed. I and other passengers were alarmed that the flight was not going to happen. Someone did check the airport departure and arrival screen and found out the gate had been changed. Can't the electronic signs at the gates indicate the gate changes of flights? somehow get the word out at the gate? Not all people are experienced enough flyers to know to check the big airport arrival/departure boards and there wasn't a Frontier soul anywhere around to ask."
Cons: "We boarded and did not have our flight crew on. When the switch happened, the flight crew began complaining about Denver Airport staff members in front of the customers. They did not know who was on board and thought they had an extra seat. One family had bought an extra seat for space and the crew member was complaining within eyesight of customers about the family not giving up the seat. She said "I want to punch her in the face". The crew was seated for most of the flight on their cell phones and did not even do a seatbelt check."
Pros: "Nothing."
Cons: "The 3 people in front of me must have chain smoked a carton of cigarettes on the way to airport with the windows up. Flight attendant would not move me-- they had serious attitude and clearly need some customer service classes. Had an allergic reaction from smokey smell sneezing and coughing. Nose burned and started bleeding from the airplane air (almost as if the filters were not changed on the a/c blowing on my face). Seats wouldn't recline. 30 min delay leaving airport (direct flight from Denver to San Antonio, but yet we sat on runway bc of storms in LA???) arrived to SA late at 10:15 pm. Stood and waited for another 30 min for bags to come out with ZERO communication from airline letting us know which luggage carrosel to stand at. Meanwhile the lovely folks at southwest had to finally make an announcement for Frontier to give us any amount of info. Doubt I will ever go this budget airline again. Awful. Saved $75 instead of flying southwest. Wasn't worth it."
Cons: "The staff at the Frontier check in desk was extremely rude. (Which I can imagine is because they spend their day getting fussed at because of how awful Frontier is). I was charged over $100 per way for my family to bring very small carry on items onto the plane. I have NEVER heard of being charged for very small backpack sized carry ons. When I questioned the staff member, she looked at me and literally did not respond. She stared at me like I was speaking another language. I waited over an hour and a half for our checked bags to come to the baggage claim area. Everyone was looking for Frontier staff to help us as our bags didn't seem to be coming. The two staff members we found were HORRIBLE and extremely rude. They stood there leaning against the wall staring at us and telling us they couldn't help us - It isn't their department? The seats are uncomfortable- they do not recline at all. They charge for EVERYTHING on the plane- including drinks (non-alcoholic). Overall, the staff was rude, the charges were outrageous, and the flight was uncomfortable. I have never had such a horrible experience and will NEVER fly Frontier again. ."
Cons: "Was at boarding gate A36..which is what the big board said to be at..my ticket, as well. Waiting with 100+ other passengers at gate..watching Netflix out of boredom waiting on plane. 15 mins past departure time..I go to customer service and they tell me its MY FAULT I missed the plane that left 4 minutes prior because THEY changed the gate to A32.. There was no change on the board..but they said it was announced. It wasn't made clear to those of us who thought we were in the right gate waiting. I was able to fly out until the next morning..putting a lot of plans I and others had in serious jeopardy. Your customer service agents have MUCH to be desired..very rude..taking customers that walked up behind me while making me wait on them to get their sh*t together. I almost lost the only flight available out the next day because they were chatting amongst themselves about personal problems!!"
Pros: "Crew was friendly. Plane was clean."
Cons: "When booking and checking in, no opportunity to enter Known Traveler ID number, so did not get TSA precheck. No information when booking about additional charges - $30 for a carry-on bag?? additional fees almost doubled the price of the ticket. On the flight, the volume of pilot announcements were very loud, crew said it was a new plane and the volume wasn't adjusted yet. I have never been on a flight where I had to pay for water! I have since learned Frontier doesn't allow TSA precheck - will never fly this airline again for that reason."
Pros: "The best part about the flight was when we landed in Dallas."
Cons: "The most uncomfortable flight I have ever been on. The seats were very hard and could not adjust. There was no information about the flight provided at any time during the flight except for when we were preparing to land. Compared to American Airlines (which we flew with on our way to Denver), Frontier has no comparison. There was absolutely no entertainment provided, and there were additional costs and fees at every turn. Not only do they charge for any and all refreshments, they also charge you to have a carry-on bag. The flight was also very very loud. The cabin rattled and roared for the entire hour and a half flight. We will not be flying Frontier again unless some major upgrades are made."
Pros: "Nothing stands out as what I liked - the crew and boarding were average, so I guess not negative is good in this case."
Cons: "I chose this flight because of cost but don't be fooled - you will pay for everything extra - seat selection, carry-on or checked luggage, even coffee or snacks, extra. The seats are absolutely terrible in my opinion, don't recline, limited padding, very uncomfortable if flying over 2 hours. At the end of the day, this was only like $25 less than another airline (american in this case) - and all the other airlines are much more comfortable and include those little things like carry-on, nonalcoholic beverages and snacks. It isn't worth it, use another airline!"
Pros: "NOTHING!"
Cons: "Frontier staff, beginning with check-in were unprofessional, unfriendly and not customer focused. Our flight was late and there was very little communication as to why. It turns out that the lock on the lavatory door was broken so they had to duck tape it shut. A woman fainted as she was boarding the plane --- the paramedics were called. No announcement was made about the situation and passengers continued to board, stepping over this poor woman laying on the ground. The seats on the plane were incredibly uncomfortable and the crew unfriendly."
Cons: "they claim to have good air fares just to get you in. once you purchase a ticket they milk you for every possible reason to get as much money as they possibly can. for example if you dont pay for carryon (yes you hear me they charge for carryon) at the time you check in. they will charge you twice as much at the gate ($60 dollars!!!!). their seats are incredibly uncomfortable and do not recline. the guy at the counter wanted to charge me $40 because my bag was one pound overweight. thats enough for me. I am not using frontier ever again."
Cons: "No where when I was booking my flight was stated that I would have to pay to reserve a seat. I understand paying more for extra leg room but charging just to pick a seat in the back of the plane is rediculous and makes me never want to fly frontier anymore. I usually love flying frontier, but it makes me pick another airline. The flight was delayed 3 hours and I understand that things happen, but we were never told why our flight was delayed. The flight attendants were OK this trip. Usually I find Frontier flight attendants to be very friendly and seems to love their jobs, but this flight they were not the friendliest."
Pros: "When I landed in Washington. *On my previous, outbound, flight to Denver, one of your crew members handled a medical emergency very professionally."
Cons: "Delay after delay brought our flight into Washington at an unacceptably late hour. No apologies or acknowledgment of the immense burden it put on passengers. I understand that technical difficulties happen, but on any other airline there would be steps taken to at least appear as though they valued their customers. My seat mate ordered a tea, and was charged the $3, and that bugged me a bit....we arrived at 2am, over 4 hours late, and there isn't a policy to comp a $3 tea? A simple, "hey its on the house" would have given an appearance of understanding. Simple policy change may actually help retain a few patrons here and there. I do not plan on flying Frontier again."
Pros: "Not Much."
Cons: "Being my first flight on Frontier, I wasn't sure what to expect. The fare seemed very reasonable when I purchased the Ticket From Denver to Tampa. Like most of the flying public, I flew coach so obviously I didn't expect that I would travel in luxury. However my flight experience was not even on par with most other airlines that I've traveled on. First as many other reviewers have pointed out, the information on baggage fees isn't made obvious to you in any part of the booking process. I imagine that they make a fair amount of money by surprising first time customers who arrive at the airport expecting that their carry-on luggage will be free of charge, as is with most other airlines. Which in my opinion is deceptive. Expect to shell out some cash if you have Carry-on, and bags to check. The seats are the most uncomfortable that I've encountered, combined with the extremely cramped arrangements of coach made for a very unpleasant flight. Their flight attendant's primary focus is on those who purchased "stretch seating" and the first class. At no point during the flight was I offered water, or anything in the way of something to snack on. My final thoughts, pay a little more to another airline to get reasonably comfortable seats, baggage included with your fare, and attentive service in-flight."
Pros: "Direct flight"
Cons: "Very unimpersonable....felt like I was just a ticket number. No drinks or snacks unless you have a credit/debit card to buy a soda and snack for 2 bucks, seats seem smaller and the "snack" tray was smaller than a book. But I guess since they don't offer drinks and snacks with your ticket you really don't need that tray. I had to purchase this ticket due to a death in my family and it was the least expensive, but if I had a choice it would have been with Southwest Airlines. At least they still make you feel human."
Pros: "Paying $35 to “upgrade” to basically any other airlines regular seating"
Cons: "Literally everything."
Pros: "Went smooth without delays."
Pros: "The Crew"
Cons: "The Flight was delayed 7 hours"
Pros: "Nothing."
Cons: "My flight was delayed 7 hours. I never recieved an e-mail letting me know of this even though I gave my email when I bought the tickets so that I would get updates on the flight. I checked the flight status before leaving my house at 2am and the flight was still on time. After driving 2 hours to the airport and going through security I found out that my flight was being delayed 7 hours and no representative was even at the gate to speak with. All I was given was one $14 meal voucher which didn’t even cover a full meal at the airport. It’s told that the issue was mechanical but I later found out that te first flight had been over booked and the 1pm flight didn’t have enough people on it so they made everyone on at 6am flight wait until 1pm to fly out. Once on the plane, the seats were hard and uncomfortable and the plane was cold. I am extremely disasiflied and will never use Spirit again."
Pros: "Crew was very nice and attendant that did the announcements was hilarious. No idea about food or entertainment because there wasn’t any. 2 hour flight."
Cons: "NO TSA PRE-CHECK!! That’s a dealbreaker Seats didn’t recline"
Pros: "Arrived 30 minutes early"
Cons: "Rough ride, rough landing"
Cons: "Flight cancelled"
Pros: "Price, on time departure/ arrival. Easy boarding, courteous service."
Cons: "No complimentary soft drink, tight seating, small plane"
Pros: "Funny flight attendants and the ickey was cheap"
Cons: "Crowded, loud and extremely expensive luggage fees"
Pros: "Loved our pilot! He had a fantastic personality and made us feel at ease."
Cons: "I didn't get my seat I paid for they did reimburse but that made me a little unhappy"
Pros: "Price, without a doubt."
Cons: "Random seating unless you pay. High prices to buy a seat next to your spouse, child, etc. Water for sale only. Expensive bag prices for smaller bags. To be honest it was everything you should expect for the price you pay, but it should be more than apparent via other sites exactly what you are getting (or not getting)."
Pros: "It was safe"
Cons: "It was expensive and uncomfortable"
Pros: "I have absolutely nothing positive to say about spirit airlines or their employees."
Cons: "I got to the airport early so I could arrive to my girlfriends graduation in time. When I got there, I was bluntly told that my flight had been canceled because the whole spirit crew didn't show up. I was then told that they could send me the next day which would have been 28 hours later which I clearly explained to them that I would miss my once in a lifetime opportunity and they werent willing to help. They brushed me off and treated me like I was bothering them by trying to figure out my own flight. I have had bad experiences with spirit before but never have I before heard of any such terrible experience let alone living through it. I dont ever plan on using them again. Terrible company with matching god awful service and representation."
Cons: "Seats were horrible"
Pros: "it was a very smooth ride."
Cons: "paying the carry on fee."
Pros: "Their employees were pleasant enough"
Cons: "My return flight got cancelled and over 24 hours later I still haven't been able to even speak to their customer service to get a refund. I ended up purchasing another ticket on Southwest because I had to get home and Spirit didn't have any flights until about 24 hours later. The cheapest crummiest airline out there. You have to pay to check in at the airport. You have to pay for carry on luggage. You have to pay for everything. The flight was uncomfortable and they won't even give you water. Literally everything is an extra charge, and there are about 10 pop up screens trying to get you to purchase extra stuff every time you try to navigate their website. I won't be flying them again."
Pros: "Nothing"
Cons: "Everything"
Pros: "The price"
Cons: "Waited 30 minutes to get checked bag"
Pros: "Service was fine."
Cons: "I didn't know about the baggage charge. I probably won't fly Spirit anymore. I paid more for my bags than my ticket. Let Kayak know your baggage rules so they can advertise this with the fares."
Pros: "I think the service was very helpful and I found the virtually new airplane very clean and accommodating, with adequate leg room."
Cons: "It would be nice if Spirit could at least offer free juice, pop, coffee, or tea."
Pros: "Friendly crew"
Cons: "Delays, its not like im getting discounts"
Cons: "During a difficult weather situation, Spirit was absolutely useless and left us stranded for a week. With storms on the East Coast, Spirit cancelled flights two days in a row (as did all other airlines). However, with Spirit, the website was useless for rebooking ourselves, and there were so few representatives at the airport and to reach a rep on the phone that we waited several hours just to be able to rebook at the airport. In the end, Spirit could not get us on another flight out for 7 more days. Causing extreme additional expense to me and my travel partner. I will never risk flying Spirit again."
Pros: "Nothing. Flight was canceled. Had to rebook on another airline at a considerable expense. Spirit stinks."
Pros: "Friendly employees"
Cons: "Spirit canceled our flight and their only solution was refund or wait 3 days until they could get us home. Had to spend thousands to rebook to get us home the next day on another again. Never again."
Pros: "Nothing"
Cons: "Had to purchase another ticket home because kayak"
Cons: "way overcharged on baggage. 2 bags for a round trip - $200 Flight-round trip - $141 my last time w/ spirit !"
Pros: "Spirit is the worst airline I have come across in my life. They cancelled our connecting flight and refused to refund the entire fare, as well as apologizing to us that there were no more flights available and there was no other flight they could put us on. This airline is actually no cheaper than any others when you add the enormous amount of hidden fees and charges, and you'd better like low quality in everything you do if you fly spirit. Thank god American Airlines had a flight at the same time and we were able to make it home in time for work the following morning, but to say that spirit is a garbage airline is a colossal insult to the hardworking men and women in the waste management industry. The CEO of spirit should resign in disgrace. Also they charge for water. Good luck dying if you're prone to dehydration. --Ratchan"
Pros: "funny stewardesses"
Cons: "everything else. at least i'm home in one piece."
Pros: "Price"
Cons: "2 out of 4 flights had boarding delays."
Pros: "Flight was on time. Flight was comfortable. Crew was kind."
Cons: "Hidden fees were angering. It is marketed as unbundling, but this isn't advertised until its to late. i was shocked when I checked in online and was required to select a seat and tonpay an additional fee for it. Because other, less expensive seats were taken,I had to pay $50 for a seat on a flight that I already paid for. There was a fee for my bag, regardless if I check or carry on. Everyone has at least one bag! Unless I'm flying to be there for a couple of hours, I need a bag how dare you charge me for a seat and one carry on size bag. These things are standard. Food was very limited and very overpriced for the minuscule items. I had to pay $2.00 for about 10oz of coffee. In the end, Also, none of the seats on the flight recline so forget being comfortable and resting on the flight b In the end I paid more for this flight that I did when I made the same trip in Jet Blue. This "unbundling" is a marketing tactic designed to sooo customers into spending money on additional (some required) fees. I will never fly spirit again."
Pros: "Everything went smoothly, we arrived early, crew was pleasant."
Cons: "Non-reclining seats."
Pros: "I eventually got to my destination."
Cons: "Hidden bag fees and delayed fights"
Pros: "Nothing"
Cons: "Delays, seating, costs, baggage."
Pros: "Some of the flight attendents were hilarious! It almost (not quite) makes up for their poor service."
Cons: "They cancelled our flight on the way back, which happens a lot I understand. The earlist flight they could give us was more than a week later, and they offered no other solutions. We ended up spending twice as much as we were given back for our cancelled flight in order to get home. Not only were they not helpful in finding this flight (my husband had to run around the airport looking for a flight home) but they also could not confirm the amount that would be refunded when we called back later. They also give you a lot of hidden fees (i.e. $90 for a carryon rountrip)."
Cons: "No beverages, rough flight with no ac and $45 per carry on bag!"
Pros: "Nothing."
Cons: "Passengers were strung along as the 1:20pm flight was continually delayed. We only found out because the departure time kept changing on the video monitor. Finally when a gate agent showed up to answer questions, he assured us we'd be boarding soon. The next announcement was that the flight was cancelled, and the agent sent all 100+ passengers down a small set of escalators to work with only two agents to get rebooked. It was a dangerous situation as people were running into each other at the bottom of the escalator. I tried calling the customer service line to handle the rebooking and was told they didn't have that capability and I would have to wait in line. I was in line for 3.5 hours before I spoke to someone and got rebooked on a United flight that got me home after 3am the next day. I will never book another flight with Spirit."
Cons: "Flight canceled missed family funeral"
Pros: "Nothing."
Cons: "Everything. Rude staff, terrible."
Pros: "Flight left on time and arrived early"
Cons: "Paying for carry on size bags is lame"
Pros: "The flight was very cost effective."
Cons: "There was a presentation made to all passengers midflight trying to get everyone to sign up for a credit card in return for a "free" flight on the airline, presented as a gift. As a captive audience member, I found this very unprofessional, especially since the airline first proclaimed that all passengers could have a free flight then appended their statement with "as long as you sign up for a Spirit credit line." I also don't like the $10 charge for a printed boarding pass at the airport from Spirit; I understand the concept of modularizing costs, but there is no way the act of printing a pass for a passenger costs the airline remotely close to $10. It is a clear attempt to capitalize on a customer's forgetfullness."
Pros: "Very inexpensive."
Cons: "Had to pay for a carry on. Absurd."
Cons: "Long, pointless delay. Not nice about it."
Pros: "Not much"
Pros: "The crew was super nice and funny."
Cons: "the space was crowed."
Pros: "There were no delays and boarding/deplaning were quick. Pilot updated us on arrival times and weather conditions."
Cons: "Seating is tight - 3 rows, aisle, then 3 rows."
Cons: "Lack of alternate options once my second leg was cancelled. Spending the night in O'Hare. Waiting for 90 minutes on the runway for take off."
Pros: "Both flights late, amazingly little room, pretty much amateurish all the way around."
Pros: "Got there safe"
Cons: "Flight was delayed 3 hours"

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Denver - Chicago Flights

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Denver (DEN)United States

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Chicago - Denver

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$476
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$357
$53

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Flights$3222h 20m
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