The flight was cancelled, it was very difficult for me to do all rearrangements.
Boarding was a bit confusing and staff wasn't actively being helpful with information. Got absolutely nothing to drink/eat on the plane-not even a glass of water! The flight crew was just ok, no one "stood out" as good or excellent. Again, nothing about this flight made me want to definitely fly British Airways again.
Flight crew was just ok; nothing they did made me want to fly with British Airways again. Salad was good but the chicken nondescript.
All of the flight attendants were extremely sweet!
The boarding process could be better
newer plane, good staff
need better and more food options, more often
old plane, tight and uncomfortable
I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly
Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!
staff was fine
old old plane, very uncomfortable. Tiny bad screen made movies pointless
Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam
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