Daily cleaning, installation of cabin HEPA filters on flights from Detroit to Canada
|February||Best time to beat the crowds with an average 2% drop in price.|
|June||Most popular time to fly with an average 8% increase in price.|
Average price round-trip
|$344||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Delta, WestJet and Korean Air have all waived their change and cancellation fees on flights from Detroit to Canada. Confirm policies on booking site.
Delta does not allow booking a middle seat on flights from Detroit to Canada.
The cheapest ticket to Canada from Detroit found in the last 72 hours was $129 one-way, and $284 round-trip. The most popular route is from Detroit to Calgary, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $163.
Air France flies most frequently to Calgary from Detroit. In general, Aeromexico, Delta and Korean Air fly the most to Canada.
Canada has restricted the entry of all foreign nationals. Travelers who are not Canadian citizens, permanent residents or people registered under the Indian Act may only enter Canada for essential purposes. Entrance will be denied to people traveling for tourism, sightseeing, recreation, entertainment, social visits or religious functions.
Canada has suspended all flights to and from the UK until January 6.
Foreign nationals who are eligible to travel to Canada are immediate/extended family members of a Canadian citizen or permanent resident, person who is authorized by the Public Health Agency of Canada to travel to Canada for compassionate reasons, temporary foreign workers, international students, person approved to become a permanent resident, transiting passengers, members of the Canadian forces, accredited diplomats and their immediate family members, air and marine crew members, French citizens who live in Saint-Pierre and Miquelon and have been in only Canada, the US or Saint-Pierre and Miquelon during the 14 days before the day they seek to enter Canada.
Immediate family members of a national or permanent resident of Canada must be traveling to be with the national or permanent resident and intending to stay in Canada for 15 days or more.
Extended family members of a national or permanent resident of Canada must be traveling to be with the national or permanent resident, intending to stay in Canada for 15 days or more and have a written authorization from Immigration, Refugees and Citizenship Canada (IRCC).
Starting January 7, all passengers five years of age or older, must present a medical certificate with a negative COVID-19 PCR test result issued within 72 hours prior to departure. Travelers without a negative test will be denied to board their flight. Travelers from a country where PCR testing is unavailable will be required to report to a designated Public Health Agency of Canada quarantine facility for the duration of their mandatory 14-day quarantine. Delays in obtaining test results does not apply.
Those exempted from this requirement include children who are not five years of age or older, other exemptions includes, a crew member or a person who seeks to enter Canada only to become such a crew member, emergency service providers, technical stops – flights refueling.
Travelers are subject to health screening. Travelers showing symptoms of COVID-19 will not be allowed to board their flight. Non-medical face masks or face coverings are required for all flights to and from Canadian airports, and within airport terminals. Anyone who cannot wear a face mask for medical reasons must be in possession of a medical certificate.
Travelers are required to submit their information digitally through Canada’s ArriveCAN app before they board their flight. This includes travel and contact information, quarantine plan and COVID-19 symptom self-assessment. They must have evidence that they have submitted their details digitally.
Travelers must have a plan to quarantine for 14 days when they arrive in Canada (including a suitable place of quarantine, how to get to their destination, get groceries and access essential services and medical care). Check the Government of Canada website for more information.
Foreign nationals traveling to Canada for a compassionate reason must get authorization from the Public Health Agency of Canada. Foreign nationals traveling without an advance written approval for an exemption of a border restriction may be denied entry into Canada.
Travelers are subject to a 14-day mandatory quarantine, provide contact information, monitored themselves for symptoms and check-in within 48 hours of arrival through the ArriveCAN app
Certain persons are exempt from the mandatory quarantine requirement when entering Canada for the purposes of performing an essential job or function as identified in the Order under the Quarantine Act. Exemption will be validated for each entry into Canada.
Before traveling passengers must make their travel arrangements to transit through Canada well in advance, make flights and connections as direct as possible to limit their contact in Canada; multiple domestic connections may not be considered appropriate, make connections that are as short as possible; if their connecting flight is more than 24 hours apart they will need to quarantine (self-isolate) until their next flight.
Transiting passengers must remain in the secure transit area of a Canadian airport to complete their connection. Should they need to leave the airport or the secure transit area due to a flight cancellation or delay, they become subject to mandatory quarantine until their flight departs, comply with any guidelines provided by the Airport Authority and follow all flight requirements, follow the provincial and territorial restrictions, depending where they are transiting through.
All other info
Only Toronto Pearson (YYZ), Montreal Pierre Elliott Trudeau (YUL), Calgary International Airport (YYC) and Vancouver International Airport (YVR) are operating international flights. Domestic flights, as well as flights from the United States, some destinations such as Mexico and the Caribbean, and from St. Pierre-et-Miquelon, are currently not affected by this measure.
There are currently 62,336 active cases of COVID-19 diagnosed in CA and 18,766 deaths as of Jan 25 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Canada.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Canada is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Canada with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Canada up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "We paid $400CAD as a OneUp bid to upgrade to Skycouch. We then saw there was a skycouch row free on the plane, and I appreciated that they gave the first choice of this row to paying customers. So we ended up with two skycouch rows, one per person. Was a dream flight, could not fault them."
Cons: "Had to cancel trip because a passenger was hit by a car one week before the trip. Refused a refund by the airline."
Pros: "Movies, texting other seats, requesting food and water from my screen"
Pros: "Can’t remember"
Cons: "Food selection specially for vegetarian"
Pros: "All good"
Cons: "It was very cold so the cabin could have been warmer"
Cons: "They lost are baggage"
Pros: "Amazing crew. Airline was awesome .. seem less"
Pros: "The entertainment was excellent and so was the food."
Cons: "Auckland to Chicago was fine. Chicago to Minnesota was horrible. The departure plane showed up late due to weather which is understandable. Once the plane showed up we waited for over 4 hours for a pilots to show up. Our flight could have bee managed much better, poor job by United!"
Cons: "Terrible customer service."
Pros: "Very friendly and helpful staff"
Cons: "They don't greet me only the people in front and behind me. I didn't receive a meal she skipped me i don't know if you have to pay or not but the person on the left of me got one and the person the right got one"
Pros: "The gate agents and the gate supervisors were rude and condescending My reservation was changed mid air and even though I made it to the gate 18 to Houston on time and boarding was still in progress I was not allowed to board. I was informed a plane was not a bus that I could hop on anytime I liked. When I protested that I had a confirmed reservation I was calmly told. “We canceled it because we didn’t expect you to make it.”"
Cons: "I missed my Thanksgiving Holiday because some powers that be decided I would not be able to make a connection So instead of waiting to we if I missed it and rebook then, like a normal airline, they preemptively cancelled and denied boarding."
Pros: "Staff were lovely and food good ."
Cons: "Very cramped in window seat, quite claustrophobic really. Not a comfortable 11hr flight."
Cons: "We were not told that we had to buy meals and drinks ahead of time?! We had no food for an 8 hour flight and couldn't even buy a soft drink?! We were on an outdated plane leased plane from EVA Air and there were maybe 10 movies to choose from? Also, my reading light was broken. Not the level of care that I've come to know from Air NZ and really disappointed."
Cons: "Narrow Ailes make it difficult to board."
Pros: "Air New Zealand is a great airline. They give you a lot of food and the seats seem to have a little more space between them so your knees don't hit the back of the chair!"
Pros: "Decent meals, complimentary drinks including alcohol, more room between seats than some carriers"
Cons: "Seats are not as well padded as some carriers which becomes important on long flights. Heathrow gates are very long distances for anyone with mobility issues and switching terminals is confusing if not done regularly. Onboard staff was helpful. On board entertainment was free and varied. No WiFi?"
Pros: "I never doubt Air NZ , overall Ok ."
Cons: "this flight bit noisy, and felt dirty toilet ..anyway,,, I Like Air NZ .Hope good next time"
Pros: "The flight was on time, staff courteous and we made good time to the destination."
Pros: "We made it to Christchurch safely and on time."
Cons: "We were charged $120 per checked bag. We couldn’t check in online, so we couldn’t pre-pay at the lower rate. Felt a lot like fraud, honestly."
Pros: "same as above"
Cons: "unalbe to select seats so we were spread out"
Pros: "Very professional staff"
Cons: "I don’t have an option of purchasing a meal during check in or at any moment during my booking."
Pros: "Entertainment was good"
Cons: "The chicken pasta meal was pretty dried out and terrible"
Pros: "staff was lovely"
Cons: "didn't have a second pillow in business class bed was too flat for me. no other extras given. disappointing"
Pros: "No bags on an international flight?! I had to pay $375 for 3 bags. Last minute changes with a layover, instead of a 3 hr flight it was a 6 hr flight and NO FOOD not even available to purchase.... very confusing very disappointed...."
Pros: "After 3 flights on Air NZ we were very impressed by their service. Comfortable seats, great inflight entertainment system, decent food and very friendly cabin staff."
Cons: "We had 2 middle seats, which was less comfortable, but it was my fault for not choosing seats earlier."
Pros: "It was operated by air New Zealand so the service was top notch once I was able to resolve all other issues boarding."
Cons: "We had a flight bought on virgin Australia and operated with air New Zealand. The air New Zealand part was all great plane boarding etc, the horrible part is that we bought baggage allowances with virgin and they never transferred the information to air New Zealand. So there I am from the USA in a foreign country boarding a flight being asked to pay 500 nz dollars for a few kilos when I had already paid for it. Having to produce emails and payment information on something I had done months in advance. Overall I won’t recommend virgin next time I’d book directly with air New Zealand"
Pros: "friendly staff, ease of boarding"
Pros: "Crew was very nice. Allowed us to change seats within our section for more comfort. Good food. Loves the USB outlet at our seats."
Cons: "Seats near bathroom were very noisy"
Cons: "Unlike other international flights, Air New Zealand only allows 1 check in luggage per person instead of 2. Most other international airlines allow 2 check in luggage. But otherwise it was good and the service was ok, not as much food selection as other airlines but the crew are very nice and the airline is very clean."
Pros: "Quickest boarding ever - Have hardly seen an airline having people board through the rear entry Super fun safety video All-in-all a great experience"
Pros: "Boarding best I've ever done"
Cons: "Food was airplane food why can't they do better"
Pros: "We flew Air Canada’s Economy Plus from Vancouver to Sydney and Air New Zealand’s Economy Plus from Auckland back to Vancouver. NZ’s Economy Plus product is far and above AC’s. Everything from the welcome, to the meal, to the level of service is great. I really felt that NZ treated the Econ Plus cabin as distinct from Economy (including having 2 dedicated washrooms), whereas on AC it felt like we were merely Economy with better seats. I compare NZ and AC because we were so genuinely impressed with what we purchased. We would definitely book NZ Econ Plus again, and the January seat sale is a great time to do so!"
Cons: "I can’t think of anything I didn’t like. NZ gets this product right."
Pros: "Technology viewing screens"
Cons: "Connecting flights from Charles Dr Gaulle airport to Heathrow airport"
Pros: "Boarding and service were attentive, entertainment excellent"
Cons: "The seat space is little cramped even for a relatively slim 5'11". Food taste was below airline average."
Cons: "Couldn't check in online and book seats. That was a bummer."
Cons: "Only issue was demand of passenger behind me that I not recline my seat back. I complied and chose not to bring it to crew's attention but was unable to travel comfortably for last leg of our 20+ hour trip."
Pros: "Not very much"
Cons: "Cramped and squeezed in for a miserable flight."
Pros: "Everything good"
Cons: "coming back to work"
Pros: "Friendly staff Smooth boarding process Great entertainment system"
Cons: "temperature regulation on the plane was quite poor. Parts of the cabin were very warm and others were very cold and flight attendants had difficulty regulating the temperature. food was also quite bland."
Pros: "I love air new zealand. Watched dr strange and had yummy breakfast. Crew very friendly"
Cons: "All good"
Pros: "Food, service, comfort was all very good."
Pros: "Smoothe flight"
Cons: "1/2 hour late to depart"
Pros: "The plane was probably the best for international flight I have ever taken. More to the point the seat was so comfortable I was actually able to sleep, The seat also many great features (outlets to charge electronics, little storage area, and entertainment screen)"
Cons: "The check in (totally self serve) was awful. It was confusing not user friendly. US airlines have kiosks to print boarding passes. This did too but missed some steps, ie printing luggage tags which you needed to print yourself and attach and place on a conveyor belt. The airlines did not have enough help to guide people through this process."
Pros: "I liked the fact that the flight was non-eventful."
Cons: "I was "upgraded " to a seat facing a bulkhead, so leg room wasn't an issue. However, I missed the last half hour of my movie, because the screen had to be put back into the arm rest for landing."
Pros: "flight was okay, leg space kind of small, but flight was short"
Pros: "Shorter layover times with connecting flights compared with flying through LA. Aircraft had numerous toilets with great service and food. Water was brought around at regular intervals through out the entire flight. Something one appreciates when travelling with an Airline that does not offer this level of service Keep it up Air NZ"
Cons: "Economy seating is to tight and restrictive for a flight of 14-15 hours. If Airlines are going to offer this length and longer flight times they need to look at the spacing of there seating!!"
Pros: "Didn't happen"
Cons: "They rebooked us- didn't happen"
Pros: "Flight crew was nice"
Cons: "They were careless with our suitcases. When we got to Vancouver, we were missing wheels on our suitcases. 2 wheels on my husband's and 1 on mine. It made it horrible to pull the suitcases."
Pros: "Crew was polite"
Cons: "Seat could have been better. More room. In flight internet and movies would have make the flight great"
Cons: "For an hour long flight, it seemed like enough time to serve more than just 4 choices; 1 beer, 1 wine, juice or water. I’ve been on flights that were 45 minutes and served an entire meal. Of course, what they do is still great and I am very grateful."
Cons: "I was downgraded from first class with no answer and no cash or credit"
Cons: "No drink service - not even water."
Pros: "Everything was great!"
Pros: "Everything was great!! On time departure, great crew!! Bravo!!"
Pros: "It was on time."
Cons: "super uncomfortable. They charge for everything except breathing oxygen."
Pros: "No charge for seats. Fair price for carry on Ample leg room. Head rest thingy. Good snacks Flight attendants nice not fakey"
Cons: "Would love cheaper flights"
Pros: "flight early"
Cons: "The flight attendant initially refused to help me get the middle person in our row reseated despite lots of open seats!"
Pros: "The crew was very helpful and friendly."
Cons: "There were no in seat screens for entertainment."
Pros: "Arrived on time and in one piece"
Pros: "Great crew, very friendly and helpful. Enjoyed a flight that was short and sweet."
Cons: "Small cabin, little rougher ride, and small meal choices but understandable with cut backs."
Pros: "Really appreciated the staff at the ticket counter!"
Pros: "way more comfy seats than United or American"
Cons: "No movies or screens"
Pros: "Always like Alaska flights"
Pros: "Nothing. Zero. You treated me so poorly. I will never use you again. Absolutely the worst experience of my life."
Cons: "Customer service. Customer service. Custoner service."
Pros: "Cheap air fares"
Cons: "Could not use airline websites to select seats due to using a third party agent like kayak. Had to call both Alaska Air and Air Canada before I could secure seats."
Pros: "The available movies and TV shows via wifi"
Cons: "Bathroom paper products"
Pros: "Great pilot, made up for delays caused by gate crew."
Pros: "The room, it was clean, great staff"
Pros: "Everything was great!"
Cons: "no complaints!"
Pros: "I love the ability to stream movies on your own devices."
Cons: "The movies would 'skip' missing whole scenes at times."
Pros: "Eveything in the plane looked fantastic. But still a tight fit. Drinks and food were offered often and the employees retrieved the garbage prompty. Best thing was we left on time and were early getting to Seattle. Our baggage got to the baggage claim area at lightening speed. At least 4 times faster than with our return trip on Spirit. (It took forever"
Cons: "They couldn't land in Ketchikan due to fog so they flew up to Sitka and got back 3 hours later, missed my connection in Seattle and spent the night at the airport, the I got charged 50 dollars for switching my tickets, are you kidding me, Alaska airlines sucks big time"
Pros: "In Denver, the boarding process was well organized and directed by clear announcements and boarding lanes."
Cons: "In Seattle, the boarding process was chaotic and mismanaged. The ground staff gave confusing and ambiguous instructions that resulted in everyone forming a large, disorganized throng in front of the gate agent. It was as if they said "everyone get on the plane immediately, and we are only taking the first 30 people"."
Pros: "Flight actually landed early! And no wait for baggage."
Cons: "Non smoking flights!? Since when?"
Pros: "Flight attendants"
Cons: "Dirty window"
Cons: "Was disappointed that my bag went to another location (Eugene?) Can get it til tomorrow morning and I have a conference to attend and no clothes..!"
Pros: "The plane felt new and was comfy. Crew was nice and the flight was overal pleasant"
Cons: "They gathered passengers before the gate to check for passports. Thought that was a strange way to do that. Once in the plane not even a snack or a beverage was offered and I was sitting in first class. No entertainment either."
Pros: "Entertainment Tablets and The Crew were great"
Pros: "On time..."
Cons: "No service, no snacks!"
Pros: "That I can charge my phone on the flight. Loved the leg room and really enjoyed the flight attendants. The pilot was really funny and he kept us in the loop"
Pros: "On-time, no unpleasant surprises."
Pros: "Always good"
Pros: "Many offers for food , beverages and entertainment..consist cleaning of debris ...all in a very friendly courteous manner."
Pros: "Fine,same as the earlier flight..."
Cons: "Again, the size of the plane, interior."
Pros: "Plane was comfortable and boarding was very efficient."
Cons: "The staff at my connection in Seattle were not the friendliest."
Pros: "Plane was late to the terminal. Crew got it turned over, boarded, and off the ground in a very small amount of time."
Cons: "Couldn't get a seat assignment despite booking the tickets months ahead of time, and checking in 24 hours before the flight. The plane was already mostly boarded by the time I was finally assigned a seat."
Pros: "Everything and everyone. Friendly, helpful, decent legroom and love the direct flight from SEA to DTW!"
Cons: "The plane had to turn around halfway from Seattle to Vancouver due to a mechanical problem. We all later got an email saying we'd receive a discount on future travel because the airline deemed the delay "preventable." We got a second plane quickly, on the second boarding process the gate agent failed to do preboarding. I'm on crutches at the moment, so this meant more time on my feet manoeuvring around "elite status members" than I would have liked."
Pros: "The food"
Cons: "While traveling recently with Alaska Airlines, my traveling partner and I were offered seats in the exit row, by the lady who checks your boarding pass at the gate. We gladly excepted the roomier seating. We were issued new boarding passes, and made our way to our seats. Once we settled in, a flight attendant asked to see my boarding pass. She looked at it and said, "Yep Amber so-and-so, seat 17B." Apparently, the airline had combined 2 flights, so people were all crammed into a new tighter space. There was even a bumped "first class" customer all squabbling over the seats. My traveling partner and I, eventually just asked them to please give us our old seats back. Finally, we were seated in our original seats. We never asked to be moved in the first place, it was offered to us. The whole thing was humiliating, and unnecessary."
Pros: "Easy flight. No issues."
Cons: "No issues to report."
Pros: "Everything went just as it should."
Cons: "Nothing went wrong."
Pros: "fast and efficient boarding process, with plenty of room for carry on baggage."
Cons: "I was sitting in the last row, next to the bathrooms. Since they did 4 in-flight beverages during the 5 hr flight, people kept getting stuck by the bathroom unable to get back to their seats. This seemed like an excessive amount of beverage services (contributed towards people needing to use the bathroom so much) and contributed to a bunch of people covering over my seat for most of the flight."
Cons: "Same comment on boarding procedures."
Pros: "The crew was exceptional"
Cons: "Nothing that would be worth mentioning, I don't fly very much so I'm not comfortable doing it yet"
Pros: "We were very satisfied overall."
Cons: "To cramped for the tall"
Pros: "Amazing crew"
Cons: "No ear plugs in my amenity kit??"
Cons: "Excellent service"
Pros: "See previous comments."
Cons: "See previous comments."
Cons: "Everything was great!"
Pros: "Crew was very friendly for the most part. There seems to be a chance in the way they interact with customers. It's noticeable. The food still is not bad, not great. Drink selection was pretty extensive and impressive. Free wifi for messaging apps is great."
Cons: "Electrical plug is right at your knee level. Bread is rock hard an inedible. Plane felt very dry compared to other Delta planes. Would be good to know when the Wifi will be off (as it is off as we "approach the North Pole"). I wish we didn't have to repack bags that are over 52lb."
Pros: "On time departure and arrival"
Cons: "Paying for seats"
Pros: "The on flight entertainment was good"
Cons: "Sleeping was too uncomfortable"
Pros: "Friendly staff. Very comfortable seats"
Pros: "The inflight entertainment options were nice, I enjoyed the flight status option, and the USB port was very helpful."
Cons: "Three hour delay due to wiring issues, cramped seating that made it impossible to get even the most basic of maps, and our flight attendant was upset that we didn't notify them that we were vegans in advance. We didn't know that they had vegan options, and weren't upset about not eating the in-flight meals. She was much more upset about it than we were and it made me uncomfortable refusing the food that I knew I couldn't eat. Other passengers even asked us if we had eaten anything. It was almost embarrassing."
Pros: "When I arrived at Detroit I noticed there was an earlier flight going out to Amsterdam. The nice Delta rep gave me a new boarding pass for the earlier flight because there were empty seats on that plane."
Pros: "Quick and easy."
Pros: "The Delta Help Desk at the airport was actually pretty helpful for the times I had to use them."
Cons: "Flight was delayed....3 times(more?) from late at night to early morning the next day. Delta Help Desk rescheduled me and got me a room at Howard Johnson’s for the night. Called HoJo’s to confirm they had non-smoking rooms available. Got on the hotel’s shuttle bus and the driver announced that HoJo was full and all voucher holders would go to Rodeway Inn but those without vouchers would go to HoJo....huh!?? Called HoJo and the same person I’d spoken to 20 mins prior said it was correct, that Rodeway was a sister property. The Rodeway Inn Metro Airport is pretty disgusting. This is my opinion after coming from remote Mexico and extensive travel in Africa. It should be torn down. Delta/HoJo should not send customers there."
Cons: "Crowded seatibg"
Pros: "Entertainment available"
Cons: "All good"
Pros: "Excellent very good"
Cons: "Good service excellent"
Pros: "Newer plane, even though it was a short flight there was a choice of movies and tv shows. Crew was very nice."
Cons: "I began asking for my wheelchair escort the minute I got off the plane. I was assured in Houston they would be there when I got to Detroit. They were not. The request was clearly spelled out on my boarding pass along with my personal oxygen equipment information. I kept asking different staff and they would call for me then say somebody would be there. I waited for an entire hour and only when I started to cry did somebody do something. It was terribly stressful."
Pros: "liked the pods in delta one"
Cons: "wish the pods were a little longer for sleeping. it your 6'1 or taller you can't completely stretch out"
Cons: "When I bought my ticket last Nov , I paid extra to select seats, only to discover no aisle seats available for the 15 hour flight from LAX to Guanghzou. I tried many times to call CSA LA office using toll free and regular number, but could never speak to a human. Last November 7 I missed my flight home due to the Thai King's motorcade causing the road I was on to be closed for more one hour. I arrived at the CNXairport nearly one hour before the scheduled departure time, only to find CSA check in counters already closed. CSA Bangkok made me pay for a one way ticket home on Nov 8 even though all 3 flights were not full. I arrived well I'm advance and checked in. CSA began boarding 30 minutes before the time shown on my boarding pass and closed the aircraft doors shortly aftethe boarding time listed. No wonder I missed my Nov 7 flight! I wrote CSA LA a letter including the receipt for the one way ticket and requested a refund or at least a reply or home call. I never received a reply. I have flown CSA/Delta from Detroit, MI to Chiang Mai, Thailand 5 or 6 times in the last 3 years. It seems they don't care about customer loyalty. In the future CSA will not be my first choice and I will pay somewhat more to fly another airline."
Pros: "Good food. Great service"
Cons: "Small seats. Crowded."
Pros: "Smoorh travels"
Cons: "Economy seats mot comfortable for sleeping"
Cons: "Hard to get comfortable even in easy comfort but easy comfort is better than typica arats."
Pros: "on time, clean, prompt."
Pros: "Updated plane, movies are old but a verity"
Cons: "Lost two pieces of luggage"
Pros: "No headphones available for flight"
Pros: "Crew was informative. The food was above expectations."
Cons: "The 27 year old B747 was a pain. Seats are hard, and engines are loud. The cabin is extremely dry after 14+ hrs of flight."
Cons: "The food was supposed to be hot chicken was served cold"
Pros: "Gate agent was kind enough to give me a seat upgrade since I wasn't assigned one."
Cons: "That I wasn't able to get a seat until I arrived at the gate"
Pros: "I was traveling with my young daughter (3 years old) and wife. The crew was really welcoming and accommodative of us. My little girl got the Delta wings pin (including a second one when she lost the first one), and was able to visit the flight deck. Extra kudos for my daughter being able to see a female pilot! :-)"
Pros: "Same as the previous flight! Very surprised to be a head of time"
Cons: "We were very cramped in the seats. No room to move! I could not use my laptop."
Cons: "Super loud. Couldn't talk to anyone without shouting. No view out the window, as the engine was about 5 inches outside the glass. Not sure why there even were windows for these seats, as they probably just let in more sound. Also right next to the bathroom, so frequently smelled bad."
Pros: "I appreciated that everyone gave us updates constantly to let us know the status of the flights"
Cons: "My flight from Detroit to Denver was suppose to land at 1:15 ish and I had an interview to make at 3:30 thinking that I would have plenty of time to grab my bags and and get a cab to greenwood which is where my interview was. The flight was delays almost 3 hours and I was not able to make my interview which was the whole reason I flew to Denver in the first place. I understand that things happen but now Im out of a possible job that I was interviewing for and I am also out the $250 that I spent on the flight. The flight was delayed because they didn't have a crew to fly the plane which blindside is always 20/20 however it seems like pretty poor planning."
Pros: "the attendant in first class was fantastic."
Cons: "We needed to get off the plane bc of a fuel spill, otherwise was fine."
Cons: "Crew was rude. Plane was late. But I'm happy overall. Glad you got me home safe n sound."
Pros: "Cheap price"
Cons: "Seats not comfortable."
Cons: "I travelled from usa to canada on 7 nov and after 2 hours waiting in airport they informed us that due to some issue Delta can not deliver our bagagges also one of Delta airport's staff behaved very badly (his name was Manny) , helpless and rude.I missed an important dinner meeting because of not having any suitable dress. I have many friends and family who lives in canada and usa but by facing this bad behaviour and problems never ever recomnd your airline to any of them."
Cons: "The climate control didn't work properly the whole flight. We sat on the tarmac for about 30 minutes after boarding. We sat in the plane for about 15 minutes after landing and the whole time the air wasn't working. Couple that with the fact that I was seated in the row in front of the emergency exit which actually has less room than a normal seat and it made for a miserable flight"
Pros: "Comfortable seats and on time"
Cons: "The people at the help desk of Delta at Detroit, like the ones at JFK, were not helpful, bordering on being rude. They did not give essential info. E.g., I had to ask if a shuttle to and from the airport-hotel was provided and where it was located, if food/meals were provided. the agent seemed annoyed that I had questions and that I asked for a meal voucher."
Pros: "Friendly crew"
Cons: "Cramped seats, super uncomfortable seats that almost put me in tears. No cold air, only warm air. Food served was expired in may of 2015. They only served beverages with dinner and never again in 8 hours of flying. Bathrooms had urine and toilet paper all over them. They were absolutely disgusting. I have been in subway bathrooms that were cleaner. This was the first time flying Delta and it will be the last time."
Cons: "Plane left an hour late,made big problems for people picking me up"
Pros: "Crew did a nice job, very friendly."
Cons: "Wish you could have at least music during short flights. Don't know why you can't. It would take my mind off being shoved in a seat that I'm too tall for. I don't pack my own music because I try to travel as light as possible."
Pros: "The crew were very professional"
Cons: "All was great"
Pros: "Another passenger (P1) appeared to have issues with having a window seat (perhaps he felt claustrophobic) and had asked the flight attendant if he could help him find an aisle seat. The attendant kindly asked around and unfortunately no one offered their seat. Once all passengers had boarded the plane, the row in front P1's seat had an empty middle seat. The attendant kindly asked the passenger that was sitting next to P1 to move to the seat in that row so that P1 had extra space. It was great to see how attentive and accommodating the attendant was to P1's concerns/needs. Great customer service from him and the rest of the crew staff."
Pros: "The flight attendant was amiable enough and completed her duties with a smile despite turbulence."
Cons: "The only thing more disgusting than this plane was the stench of Wendy's fast food-which nearly half the passengers thought appropriate to bring onboard despite being in enclosed space with others. After the door was closed we were asked to sit at the gate while maintenance cleared an error code... we were stuck there, in a hot metal tube, festering in the fetor of cooked animal carcass. Isn't there some sort of air filter for this?"
Pros: "The entire crew!!! Love that they offer drinks and snacks for free!!!"
Cons: "I loved everything about the flight!!"
Cons: "If we were not forced to pass through Costumes and take our Luggages and go through security again, although we were in transit for couple of hours only. I lost my pierce and no one helped"
Cons: "Food was bland and simple (Aeroméxico offers slightly better, would look to model after amazing Air Asia setup) and would add more movies to the inflight entertainment system. But overall, all good!"
Cons: "Get with the times and stop using plastic cups."
Pros: "The space between seats"
Cons: "I found everything good"
Pros: "I asked to be seated next to my travel partner at check and was told it was done. But I ended up in the last row and he was in row 17.....So much for being a frequent flyer on Copa. Plus there was no over head compartments in the back of the bus for carry one. The staff was not truthful not helpful."
Cons: "Much better treatment especially since I have Copa frequent flyer miles. The hombre that cheed me in did not try to seat my partner and I close."
Pros: "Onntime and very goid service"
Cons: "Panamá boarding room"
Pros: "Nothing, rude and not caring for their customers. My flight from dtw to Chicago was canceled and I was never informed. I lost 1 day of my trip and a wedding. Worst airline."
Cons: "Notify flight cancellation, rebook the flight with another airline, and offer a compensation since we missed a wedding and that was the whole reason why we were going to Ecuador. Worst costumer service ever."
Cons: "Blankets could have been clean. Crew could have been nicer, flight could have been without constant turbulence."
Cons: "We had to spend a date in Caracas because they over book the flight."
Pros: "The only good think is that they are always on time"
Cons: "Please, better entertainment options. Movies are few and old! Food is getting worst at every flight... And please, don’t be cheap and pay for a tunnel for desembarkment."
Pros: "Excellent airline. Best to connect the America's."
Pros: "Atención muy buena y cómodo el avión"
Pros: "Nothing really"
Cons: "Boarding process in Panama is very disorganized"
Pros: "Convenience, price , service"
Cons: "Late take off but it was not the airlines fall , Captain apologized many times"
Cons: "No seat assignment, over booked flight, lost my baggage"
Pros: "Staff was friendly Two meals were served and two choices were offered. Wine and alcohol were free. We each checked a bag with no extra fees. Flight to Panama was comfortable."
Cons: "Flight from Panama was a smaller plane with not much leg room. No real options for entertainment and the sound was not good."
Pros: "Excellent and friendly service, comfortable flight, efficient check in, baggage delivered in less than 15 minutes after landing"
Cons: "Everything was good. I don't have any suggestions for improvements."
Pros: "leg space"
Cons: "food was quite bad"
Pros: "Flight was on time. It was my connection flight, arrived from Mendoza ARG and continued to Toronto. In Mendoza I got boarding pass for second leg of flight (Panama - Toronto) with the gate number and boarding time. Everything was correct, not even gate number changed. Plane was new, crew OK, food OK. It was a pleasent flight."
Pros: "Flight crew and service"
Pros: "The crew was friendly and informative. Even though it was a full flight it was very punctual."
Cons: "How people are randomly pulled of flights and stuck in countries and cities they dont want to be in due to the airlines overselling policies. It doesnt provide security or comfort as a flyer with the airline and makes me think twice about buying again with airlines that can do this type of things to their customers."
Pros: "I like the service from the crew. They were very professional with the rules. And accommodating to me because I didn't speak spanish."
Cons: "First-class didn't give drinks until off of the ground, but ask what would like?"
Cons: "Disliked having to go through security again right at the gate, also was not allowed to bring drinks into the plane that I had just bought inside the airport, had to throw away or drink them immediately before boarding because of policy, have not had any problem with any other airline..."
Pros: "I have not flown on such a nice well organized airline like Copa! And they actually serve really good food."
Cons: "The service and food."
Pros: "I've always had a great experience when I travel with Copa!"
Pros: "Nothing good"
Cons: "My connection flight arrive extremelly far from the bogot flight gate, very few movies, poor comfort. I wouldnt recommend copa to anyone"
Cons: "Bad service. Flights are overloaded, the crew of the plane had bad attitude not good customer service."
Cons: "Me.dijeron que iba a estar junto a mi acompañante y nos dieron asientos separados en ambos vuelos"
Pros: "For the price, it was an incredible deal. Not fancy but kind flight attendants, standard economy class (meaning, as bad as all the others for space, definitely not the worst Ive flown, much better than cheap european airlines), had an on time connection in Panama... I would definitely fly again. I speak Spanish but all Copa staff speak English, so it was really easy."
Cons: "They do not have a way to order vegetarian food on their website so I did not eat on either flight, which was really frustrating."
Pros: "All was. Ganythingood"
Cons: "The desk attendant tried to bump me off the flight and after a long argument and vociferous complaints on my end I was given a seat on the flight which I had already paid for. After getting a seat for the first leg of the flight I realized I had been put on standbye for the second leg of the flight which meant I would likely get stuck in Panama city. I went back to the desk and after another long argument I was given a seat. I was offered no compensation and they acted like they were doing me a favor by giving me a seat on the flight. When I sat down and asked the girl next to me how her day was going she told me she had had the same expernece as me but becuase she had complained less she had been bumped off of both her flights that she had purchased 6 months in advance without an explanation. Later on the flight from Panama city to san francisco which is a 7 hour flight, Copa airlines has security set up so that you cannot bring any liquids (even water you buy at the airport). This meant the passengers had a 7 hour flight without water. The crewd came through the cabin 2 maybe 3 times with drinks but this is not nearly sufficient for a 7 hour flight if you cant bring your own water..."
Pros: "The seat was comfortable"
Cons: "Broke my wheel off my check luggage, food wasnt good. Staff are somewhat curt & could be more friendly/accomodating."
Pros: "Same as above"
Cons: "Same as above"
Cons: "One of my luggage was damaged and 5 locks were stolen from the ñuggage"
Cons: "Nunca es la puerta que dicen, sino que hay que buscar otra puerta y uno pregunta si es esa puerta y dicen que no , la mandan a otra puerta, debería de coordinar bien las salidas"
Cons: "Late departure"
Pros: "Crew was very nice."
Cons: "How crowded I felt. Both flights I had an aisle seat but it felt like a middle seat. The people in the middle didn't give me much personal space."
Pros: "Friendly crew, good food."
Cons: "Cheap earphones provide very bad quality of sound. I barely could hear anything. I had to use my personal earphones."
Cons: "Flight was delayed on bogota no help went we got to panama to get the next flight information"
Pros: "On time"
Cons: "Food was bad and no entertainment"
Pros: "Same as above"
Cons: "Same as above"
Pros: "Their affiliation with Star Alliance enabled us to go to the Copa Lounge. We enjoyed the Loung's food, beverage, and overall travel ambiance. Ed Villena"
Pros: "Pretty much everything seemed professional and state-of-the-art."
Cons: "It would have been nice to hear the outside temperature announced when we arrived (Delta does it)."
Pros: "Good leg room. Efficient.."
Pros: "On time, Good Food and attention from the crew."
Pros: "I like punctuality and service!!!"
Pros: "The service and employees"
Pros: "Easy flight with great connections. It seems most of copas flights are in the same area of the airport. Making Connections is a breeze."
Cons: "The TV above my head kept retracting and opening back up every 2 minutes. A bit irritating"
Pros: "Excellente 9.0"
Cons: "Arrive 3 hours before and did not check my ticket told me I had lost it had to be 5 hours before"
Pros: "The crew was very nice"
Cons: "Seats are uncomfortable and there’s no tv for entertainment."
Pros: "Did not expect anything but it was actually good and pleasant."
Cons: "Flight was delayed 6 hours"
Pros: "Super friendly staff, on-time flight, good entertainment options; very satisfied"
Cons: "the 3 hr security line up"
Pros: "the westjet app is great. however the flight home did not have it.."
Cons: "on our westjet to Puerto Vallarta the air conditioning vent above my brother's seat dripped all over him. on the trip back the screen on the back of the seat in front of my other brother didn't work so we had to share. not terrible, but a little annoying considering the amount we pay for tickets."
Pros: "On time, arrived even half an hour early on the way back. Staff in flight and checking in at YVR amazing. Overall, good spacing for knees between rows, staff awesome, flight on time sharp... great experience so far!"
Cons: "Staff at checking in kiosk at LAS wasn't so friendly."
Pros: "Overall everything"
Pros: "No Comments."
Cons: "The Female Stewardesses either conveniently did not see me sitting in the middle row seats, or perhaps had other alternative means. I felt totally and absolutely ignored, particularly when Meals and Beverages were being served."
Pros: "Friendly crew"
Cons: "Terrible food options. Sandwiches and croissants vastly overpriced: $8 for a croissant ($1) with a slice of cheese (25cents) and ham (50 cents) is ridiculous. Flight delayed on the ground for 1 1/2 hours."
Pros: "Westjet staff are consistently *way* friendlier than Air Canada"
Cons: "-Inbound flight arrived late, our flight departed even later. Not the staff's fault that two separate parties had ID/security issues, but I've seen staff at other airports walk along the line and review ID before boarding starts and it prevents those issues from delaying the flight. -Short flight = crappy snacks. Nacho sticks or dry coffee cookies, both pretty unpalatable."
Pros: "Pleasant flight food and entertainment no used crew helpful and courteous comfort ... seats too close as always but plenty of bin space due to them asking people to check carry on luggage for free ...great idea"
Pros: "friendly staff quick flight quick boarding"
Cons: "no vegan options on the plain no tv screens"
Pros: "Stayed patient with the large, young group aboard. Didn't let that stress bleed over to other passengers"
Pros: "Kayak is cool. Westjet is meh."
Cons: "Both departure and return flights delayed by over an hour. All I hear is the same reason over and over again. Figure it out."
Pros: "Direct flight from my hometown of Palm Springs Ca to Vancouver Canada"
Cons: "Left late and I arrived 35 min late had to go through customs and didn't make it from international to domestic. Rebooked a flight 3 hours later for $75."
Pros: "Crew was excellent especially Taylor"
Cons: "This flight is always late to leave and always gate changes. Maybe the time should be permanently changed. I have caught this flight 3 times and each time the same issue"
Pros: "Soft voice of flight attendants with such an early flight."
Cons: "Paying for food. Paying for luggage. Movies in a loop, not on demand. Missed beginnings of all movies I watched."
Pros: "More leg space than I was used to and pretty spacious bathrooms (I'm 6'5")"
Cons: "The purchased Wi-Fi went down immediately and didn't come back up until 8 hours into the 10 hour flight."
Pros: "The flight was great. Especially because the WestJet agents named Kelsea and Sarah who were a pleasure to deal with. They successfully accommodated my request to sit with my new wife! Thank you so much!!"
Pros: "The staff were very kind while still being efficient. It was a pleasant and smooth flight."
Pros: "It was fast, friendly and over all made me impressed."
Pros: "Smooth, cost effective and friendly staff."
Cons: "The seats are appropriately spaced but still too narrow for anyone with shoulders. Friendly and helpful flight staff."
Pros: "Flight was on time"
Cons: "Not so much entertainment like music or movies to watch. Why do you need to download the west jet apps just to get something to watch doesn't make any sense..."
Pros: "We arrived safely and on time"
Cons: "No entertainment unless you paid for wifi, but with a less than two hour flight the price was rediculous. There was no food or drink, other than water or coffee, unless you wanted to pay almost $2 for a mini can of pop."
Pros: "Everything was shipshape and organized. Every crew membe r we talked with seemed knowledgeable and friendly. Good value."
Pros: "Polite crew"
Cons: "Hour+ delay"
Cons: "You had to have a computer / cell phone to see the movies. In their next fleet of aircraft Westjet should go back to big screens or back of seat screens and have the computer option there as well."
Pros: "The lead crew member was extremely positive and apologetic and at the same time he was very entertaining whenever usually-boring announcements were made to the passengers."
Cons: "It sucks that the crew had to deal with so many angry passengers after we were stuck on the tarmac for 2 hours and in the gate for 1 hour, with a total delay of 3 hours, causing many other passengers to miss their connections. That said, the crew did their best to remain positive and accommodating."
Cons: "6 hours delay"
Pros: "The flight was pretty good specially during landing"
Pros: "Check-in agent in Kelowna was nice as were gate agents. The seats were fine even though we were in the back of the small plane. Flying in and out of Kelowna brought back memories of flights long ago: no jet ways and prop planes. It was nice they had a ramp rather than stairs."
Cons: "Short flight so only water to drink and pretzels or cookies if desired."
Pros: "On time, smooth and amazing views of snow capped mountains."
Pros: "Great service! Crew was very friendly and happy. Flight was online and landed early"
Cons: "No screen on the back of the chairs"
Cons: "Was too hot"
Pros: "When I missed my flight by 5 minutes due to AA failure at the gate. The woman at the westjet gate was super friendly and kind to me. She gave me a good seat and meal vouchers to get me through the night. Unlike AA who could not care less."
Cons: "I missed my flight but that not your fault."
Pros: "Crew did their best."
Cons: "Lost time on a short holiday by the delay and by the lost luggage. Shopping took time and cost me money."
Pros: "Got me to Vancouver on time"
Cons: "Economy seating really sucks"
Cons: "Had to follow behind other planes to get our turn to take off. I almost threw up because of the smell of exhaust. And it was a very wobbly take off."
Cons: "The flight was delayed because they could not count the people on the plane right. Then they tool the luggage to the wrong place in Vancouver and we lost our connection."
Pros: "Roomier seating area in general seats. Friendliness of staff."
Pros: "Good leg rooms, compared with the airlines, good services."
Cons: "Wifi was down on the way back to Vancouver. It is a first with WestJet for me. But overall was ok."
Cons: "Food options"
Pros: "staff was nice, plane clean"
Cons: "cheap airlines! They do not feed you on an international flight! You have to buy your seat ahead of time, or get assigned. You have to pay for all your luggage. They do not even give one bag on international flight. You can down load an app for entertainment, or rent their ipads. Many of us said, worst customer care ever, and never again"
Airlines flying from Detroit to Canada have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Detroit to Canada
Masks required on board, masks provided on flights from Detroit to Canada
Social distancing seating
Middle seats unavailable to book on flights from Detroit to Canada
Testing for antibodies, testing for symptoms for flights from Detroit to Canada
Waiving of change fees. Search flexible flights from Detroit to Canada