Find cheap flights from Detroit to Florida

Pros: "Very friendly cabin attendants. Especially Irene."
Cons: "Food was poor. I would prefer a good piece of cheese or fruit."

Cons: "No US airline seems to have figured out how to board without long line in the jetway. But not a big deal."

Pros: "Flight was smooth and short"
Cons: "The entertainment system kept resetting over and over throughout the flight. And drinks were served late in a not so comfortable temperature cabin. But everything else was ok"

Pros: "Was boarded promptly"

Cons: "They sent my luggage to a completely different state! Now I have to wait till it gets to LGA and then they’ll send it to me."

Cons: "Broken plane. Why not take better care?"

Cons: "Great"

Cons: "B.S. all the Delta Boarding groups. Geez, have you lost all common sense! C'mon... I understand the ill/med conditions passengers. How about 1 kid, then 2 kids then 3 kids, w/ cataracts, bladder probelems, Platinum, Gold, Silver, Paper, Plus 1, Plus 2, Main Cabin 1, 2 and 3."

Cons: "WiFi"

Pros: "Delta app is awesome."
Cons: "Really nothing. They did a great job."

Cons: "No meal option and my video screen volume did not work"

Pros: "Better than spirit"
Cons: "Nothing"

Pros: "Everything went smoothly. Baggage was at carousel before we were, a first."
Cons: "Everything was fine."

Pros: "Nicer plane"
Cons: "One stewardess almonds mowed me down with cart"

Pros: "Quick and easy."

Pros: "Pleasant."
Cons: "It was scheduled so late at night."

Cons: "Crowded seatibg"

Pros: "My upgrade was fabulous!"

Pros: "Excellent very good"
Cons: "Good service excellent"

Pros: "On time"
Cons: "With a short layiver, it would be nice to have the option to pirchas a sandwich on board"

Cons: "Layover"

Cons: "I had to buy a ticket on Southwest to get where I needed to go. So a wasted trip, wasted time and Southwest came through immediately after I had told them the situation. I'll be using them much more now."

Pros: "ditto above"
Cons: "ditto above"

Pros: "Nothing bad and nothing particularly good."

Cons: "Hard to get comfortable even in easy comfort but easy comfort is better than typica arats."

Cons: "Goog"

Pros: "on time, clean, prompt."

Pros: "Updated plane, movies are old but a verity"
Cons: "Lost two pieces of luggage"

Pros: "Very professionals"
Cons: "N/A"

Pros: "Able to watch an interview. Then part of a movie which makes the time fly."
Cons: "Late departure. Late arrival. So I got my car and landed in terrible traffic. Which I had hoped to avoid."

Pros: "I appreciated the kindness of the staff at each of our stops. From beginning to end they were polite, helpful, and kind!"

Cons: "Seating was tight"

Pros: "Everything"
Cons: "Everything was perfect"

Cons: "Plane was hot but that seems common for these small planes during the summer."

Pros: "On line customer service was very courteous and helpful."
Cons: "We waited overnight in the airport without even an offer of accommodations, toothbrushes, meal vouchers, etc."

Pros: "Airplane was good, boarding was fast."
Cons: "Did not have the fruit and cheese plate."

Pros: "Very friendly and efficient. Food was hot and red wine excellent."

Pros: "Very good."
Cons: "Snack food not health.Cold and I lost my glasses in the boarding lounge and found the lost and found difficult to fill in as I didn't know area code. It took me a while to get I have not had a reply"

Pros: "No issues"

Pros: "I was traveling with my young daughter (3 years old) and wife. The crew was really welcoming and accommodative of us. My little girl got the Delta wings pin (including a second one when she lost the first one), and was able to visit the flight deck. Extra kudos for my daughter being able to see a female pilot! :-)"

Cons: "Made me check a small bag and let others carry on 2 and3 bags very rude"

Pros: "I enjoyed not having a layover."
Cons: "I do not like being charged to bring a bag. I feel like a 560 fee should include a bag."

Pros: "Arriving and departing flights were at totally opposite ends of airport"

Pros: "...see above..."

Cons: "My suitcase was damaged(torn through!)"

Pros: "After flying American Delta was an miracle. I didn't have to spend the night in the airport. It was on time. Everyone was nice & helpful. Easy."

Pros: "Great flight. No problems. Everything went smooth from take-off to landing. Got into Tampa early."
Cons: "I could get me phone to connect to the wifi during flight. I have Sprint. The guy next to me with Verizon seemed to have no problem at all."

Cons: "I travelled from usa to canada on 7 nov and after 2 hours waiting in airport they informed us that due to some issue Delta can not deliver our bagagges also one of Delta airport's staff behaved very badly (his name was Manny) , helpless and rude.I missed an important dinner meeting because of not having any suitable dress. I have many friends and family who lives in canada and usa but by facing this bad behaviour and problems never ever recomnd your airline to any of them."

Pros: "On time and it got there"

Pros: "Easy check in."
Cons: "Service staff was friendly enough; maybe I’m used to southwest. As someone who is anxious to fly smiling faces are always appreciate."

Pros: "Lots of legroom in the exit row"

Pros: "The professionalism of the crew and the cleanliness was excellent!"
Cons: "The seats weren’t very comfortable!"

Pros: "Nothing"
Cons: "The Flight was inconveniently delayed and all they offered us were some cheap snacks and soda. I was completely annoyed by the whole situation."

Cons: "Mejorar el snack"

Pros: "Very good"

Pros: "La atención"
Cons: "Nada"

Pros: "I had a great experience overall. I don't give 5 stars because there is always room for improvement no matter how good your service is."
Cons: "Size of the snacks"

Pros: "Movies. Upgraded to more spacious seat."
Cons: "Dry dry dry. Hard to sleep."

Pros: "Poor"
Cons: "No food chips chips very POOR POOR"

Pros: "the wine was good"
Cons: "the tv"

Cons: "Entertainment was boring"

Pros: "Loved the idea of a screen in front of me, but mine didn't work"

Pros: "Everything was amazing"

Pros: "no usb charger"

Pros: "When it comes to travel, there is always something that can go unexpected. Is that happens to you and you come to AA counter with a positive attitude they will make sure you are satisfy with your service."

Cons: "The seats are TOO DAMN SMALL!!!!"

Pros: "Got there on time"
Cons: "It was too cold"

Pros: "Everything"
Cons: "Nothing"

Pros: "Nothing"
Cons: "Horrible, inflight experience, customer service"

Pros: "Porque sus tripulantes y azafatas son super atentas"

Cons: "delay missed my connection.."

Pros: "found out upon boarding that my $97 ticket was for a business class seat. Awesome"

Pros: "A two hour ride on an airplane without having to drive."
Cons: "The seats are extremely uncomfortable on this pane."

Pros: "The passengers"
Cons: "A/c was broken"

Pros: "More confortable seats."

Pros: "All of it"

Cons: "They didn't let him to aboard, because of a mistake on the name. I called to ask for help to fix the name and the person who answer me asked me for a numeric code and I didn't know where to find it. He was very rude, didn't help at lot guiding me where I can find it, but instead he said " You have to call back when you find it" I asked him that I couldn't find it and he almost yelled at me saying DID YOU GOT a RESERVATION OR NOT?. I never found the numeric code he asked for. So I called again and fortunately somebody else answer my call and she was a litTle more helpful and didn't made me waste my time with a numeric code. She asked me for the Trip ID # and I found it right away. VERY DISAPPOINTING. I LOST 700 DOLLARS. I HAD TO BUY ANOTHER PLAIN TICKET!!!!!"

Pros: "Nothing"
Cons: "Not good my carry on bag they send it under and they said I get it at my final destination"

Pros: "Fast"
Cons: "N/a"

Pros: "On time."

Cons: "The rental car they have different than show price is diferentente u pay more than kayak ofert to hight price they I was. Not happy you should be check that they said the insurance u offered is not valid in el salvador"

Pros: "All fly attendants. DId a very good job"
Cons: "The little flat tv was not working properly. The plain is too old."

Cons: "Having to check my carry on bag. Brought only a carry on to avoid baggage claim, but was forced to check it anyway. There is NO organization to the boarding process, so in the free-for-all at boarding, people in any boarding group are let through with WAY MORE than 1 carry on and 1 personal item, leaving no room for my bag and I was in group 2 (not sure how many groups there are). Horrible disorganization at boarding. Board from back to front for goodness sake...its common sense."

Pros: "Nothing"
Cons: "Poor service any customer service"

Pros: "The ride was smooth the airplane was the food was OK the stewardess were kind"
Cons: "The ride was smooth the airplane was the food was OK the stewardess were kind"

Pros: "Everything except what I didn't like."
Cons: "Delayed departure"

Pros: "Easy booking, Great prices"

Cons: "Delays"

Pros: "Timelines"
Cons: "Turbulence, not there fault"

Cons: "I don't like that My fly was delayed 30 minutes or more"

Pros: "nothing"
Cons: "everything"

Cons: "Terrible food - and for some reason we were given no choice - even though everyone else around us was. Yukky ravioli."

Pros: "The attention of the staff in general"
Cons: "the delay was only 50 min but taking in consideration we were arriving at night or afternoon it was a problem for many passengers"

Pros: "STAFF WAS VERY WELCOMING"

Pros: "Seats are too close together. We can hardly move, backward or forward."

Pros: "The service and the time of things done."

Cons: "El vuelo se retraso. Perdi el vuelo de conexion y no me brindaron hospedaje, ni comida y me mandaban de un lugar a otro pero nadie respondia."

Cons: "Airlines are no longer concerned with passenger comfort or nicities Food , service , and comfort are minimized in effort to get the most people for the least expense onboard"

Pros: "On time, lot´s of space available this time. Was very well treated by all the staff. Got an extra free seat for the lap child. No complaints."
Cons: "Entertainment system is not as developed as in other airlines. Food was Ok."

Pros: "I was in one of the stretched seats, loved it! The extra room was very noticeable and learned they recline a bit too!"
Cons: "Free soft drinks."

Cons: "Baggage claim took one hour"

Cons: "Seats not comfortable, took almost an hour for the luggage to come out and then came out on a different belt then posted."

Cons: "Was a great flight. Friendly staff, fair amount of space to be comfortable. Overall very nice"

Pros: "Crew was helpful and friendly"
Cons: "Size of seats, cleanliness of cabin, nickel & dime every little thing. Would have preferred a blanket price that was fair & including paint of seats.there is a big difference flying on Delta, Spirit, and othe airlines. We were not impressed. Basically it was a bus that carried us to our destination."

Pros: "Low fate was attractive"
Cons: "Did not know up front about higher bag fees, seat selection fees, no access to customer service without pulling teeth and super long wait. Also a few to have them help you. An hour late leaving DTW, made up time in air only to sit on tarmac on MCO for a gate. Overhead announcement said reason we could not move was people were not in seats... not at all true after they announced to sit, everyone sat... no further explanation... here we still sit"

Pros: "It was a smooth and nice flight. Even though the plane was full, the attendants was able to make sure everyone had a cup of water. The flight was a little delayed for departure but made up the time for arrival it felt."
Cons: "No free snacks or soft drinks."

Pros: "The chairs were very uncomfortable."

Pros: "Just glad to be home!"
Cons: "Seats were not comfortable and do not feel with all money spent on seat and luggage that I should also have to pay for water."

Pros: "Standard no-frills flight. Seats had more spaces between them compared to those on Spirit airline. No food or entertainment provided."
Cons: "Flight delayed by almost 45 mins"

Pros: "Boarding was quick! Great pilot very smooth ride and landing."
Cons: "I would have liked to be offered water on the flight instead of only items for purchase."

Cons: "On both flights there weren't enough people checking bags. It took almost an hour to get through both times. More people and stations are needed."

Pros: "operated by miami international that may have made all the difference even got free beverage and tiny pack of pretzels"

Pros: "No comment on food or entertainment"

Cons: "Delayed and delayed. Almost three hours"

Pros: "Personnel were all friendly and helpful Seats were comfortable with plenty of leg room Very good value for the mobey"
Cons: "Website was difficult to navigate for pre pay on your baggage and for choosing your flight. Return flight was about 45 minutes late on departure But those things do happen so not really a big deal."

Pros: "The crew was very nice"
Cons: "There was no entertainment so that was no star. The flight did not board for approx an hour."

Pros: "Blaa!a bla blaaaa"

Pros: "The trip was cancelled due to Hurricane Matthew, but the refund process was quick and easy. Received the refund in 2 days."

Pros: "Checking in , no machine involved."
Cons: "Seats don't recline. No free soda. Excessive baggage fees. Charge for seat assignment."

Pros: "I Was given a seat by the emergency door. I'm 6'3" so that was really appreciated. friendly crew,nice flight and we arrived 15 minutes ahead of schedule."
Cons: "I was unable to print my boarding pass at the airport. I only had a carry-on, but had to stand in a long line that only had one agent working."

Pros: "I enjoyed how easy it was to board the plane, the crew was very friendly and helpful."
Cons: "I wish they would get Wi-Fi on the plane so you can use your electronics to help pass time. Also more of a variety on the menu"

Pros: "Efficiency, dependability"
Cons: "The plane smelled awful. It was old. The seats were way to upright and uncomfortable. This made many people recline. This encroaches on the small amount of space of the person behind."

Pros: "Due to purchasing carry-on at the last minute, had Zone 1 seating which was wonderful. Didn't care for the price very much but seating-wise great. Everyone was cheerful & friendly & due to the nature of this trip much needed. Have flown Frontier 1x before and both times gates were very convenient which was nice."
Cons: "I don't know. Was glad that majority of children/babies were more to the back of the plane."

Pros: "Gate keeper never told us that the flight would be delayed due to plane issues."
Cons: "I would never fly frontier again"

Pros: "nothing, the service was terrible all around for frontier airlines."
Cons: "The airline had a hidden Carry On Luggage Charge that blindsided me. The combined cost of taking a carry on cost over half the amount of my roundtrip airfare for three people. Other airlines provide complimentary carry ons as a service to their customers. On top of this the flight was delayed by more than six hours and we were not offered any sort of refreshments on the flight free of charge to compensate for the large delay and overall made the experience poor. I will never fly with frontier again and would neither recommend the company to my clients or friends. I demand a refund on the charge of my carry on luggage as that was a shady business practice and poor service by frontier airlines for also delaying my flight."

Pros: "The boarding and deplaning process was very fast. Most likely this is due to the fact that it is less expensive to check a bag than to carry one on, so there were way fewer bags overhead than on a typical flight with another airline."
Cons: "Be prepared to pay if you want to eat or drink. All items are for purchase only. I don't think that my seat reclined at all (and I wasn't near an exit row), so no sleep for me on my almost three hour flight."

Pros: "crew was great ,will fly again with frontier"

Pros: "The friendly flight attendants, the flight was smooth, the landing and deboarding was a breeze... it has been sometime since I've flown, and thanks to frontiers cheap flight cost along side the great service received I will be booking again!!"
Cons: "Wasn't anything I can think of, one thing though would be I wish they had one free carry on allowance. Other then that I have nothing negative to say."

Cons: "Stewart was not very friendly"

Pros: "Rough flight but early to Orlando!"

Pros: "All of the counter people and crew were very friendly. The plane was new and very clean. The flight arrived ahead of schedule. It is true that we did not get free drinks but nothing is free. The price was great and I was well treated. I would certainly fly Frontier again."

Pros: "Everyone was extremely friendly and helpful!!!"

Pros: "Attendants were pleasant. Flight was on time."
Cons: "Charges for selecting a seat and all bags other than a personal item."

Pros: "The crew members were very nice and the entire flight was fine.. baggage arrived quickly. No problems with anything."
Cons: "Hate having to pay more for seat selection, baggage and refreshments. Will never fly frontier again for these reasons."

Cons: "Cancelled my flight and lost a day with my son."

Pros: "None specific"
Cons: "Unremarkable"

Pros: "Boarding was fast. The only slightly negative I noticed was the window was very dirty on the inside and the seat back in front of me was too."

Cons: "Flight was cancelled after waiting 2 hrs. Tried to use the 1-800 number they gave. During the 1 hour call, I was initially told I could get to Orlando late, then after multipal waits, I was told nothing was available until the next day late. I tried to cancel the flight and get my money back because it was a long weekend trip. Frontier has you fill out a request and will not give a decision for 7 days. Terrible service."

Pros: "Price was good."
Cons: "Charged for every thing seats, luggage, . Took over an hour for luggage. They waited for the next Frontier flight about half an hour then brought lugage from both flights at the same time. Not enough to get me back to Frontier!"

Pros: "I'd never flown frontier until this flight. I was very satisfied, with the exception being the lack of entertainment. I scored low because there wasn't any. That doesn't mean I was unhappy, as it was a three hour flight, and I'm perfectly capable of being screen free for a few hours. There was ample leg room, and the flight attendant staff was not only friendly, but funny and individual. One was even cracking jokes, which I loved. It keeps the stress of traveling off my mind. Additionally, the flight was fairly smooth, free of turbulence, and early arriving. I'll be flying frontier again for sure."
Cons: "The cheap flight price was coupled with a charge for carry-on luggage. I didn't know about this, so I was a bit put off."

Pros: "Cramed in like cattle cheap flimsy seats.where did the fun of flying go?"
Cons: "Its all about money"

Pros: "Left right on time. The crew was excellent. Everything was great. Would definitely fly with Frontier again!"

Pros: "Courteous crew while boarding. + My flight was on time and even arrived early. ++ The crew was very professional in their jobs, from boarding to offering drinks and snacks. Even though I declined. Always had a smile. However I think while getting off the plane they could have been a little more greatful or thankful. It was really no big deal. But she seemed a little nerved. Maybe she had a moment. We all do. Overall great flight."
Cons: "However. Padding on the seats would be appreciated. I have a bad back. Your seats were the most uncomfortable seats I've ever been in. I know there was padding. But very little. I fly about 4,times a year. Would be more app to using your airlines on a regular basis if this problem was resolved."

Cons: "It took over an hour to retrieve checked luggage."

Cons: "They lost my bags"

Pros: "took off early and arrived early to destination"
Cons: "what i stated and flight very rough"

Cons: "The bags took over half an hour to arrive at the baggage claim belt and there were three flights claiming their baggage from the same carousel."

Pros: "Fast boarding, comfortable seats (didn't feel crammed in), staff were very nice seemed to like their jobs, and affordable."
Cons: "N/a"

Pros: "Highly skilled pilots. Great job flying through storm on flight to Florida and very smooth landing and flight on the way back to Detroit. Clean plane and seemed in great shape. Flight crew very nice and friendly."

Pros: "We didn’t crash."
Cons: "For a window seat, there was too many clouds."

Cons: "Small seats"

Pros: "Everything !!! Everything was perfect as usually!!!"

Pros: "Just the flight price"
Cons: "Spirit airlines works at Internatiinal Airports but any employee speaks more than one language (only english), No free food. The seats are uncomfortable. The customer service are not good ( no smiles, orientations etc.) baggage fee too expensive! We have to paid for everything."

Pros: "Flight was smooth"
Cons: "This was the most uncomfortable seat I’ve ever been in on a plane! It was very cramped and by the time my 3 hour flight was over my back was killing me. Not again!"

Pros: "Excellent explanation of safety procedures, hilarious"
Cons: "Small back corner seat"

Pros: "Very clean ..."
Cons: "The staff on board was really rude to us and many other travelers"

Pros: "Timing and quickness"
Cons: "Nothing"

Cons: "They broke my infant scroller!"

Pros: "Clean planes. My favorite thing of all are the awesome crews!"
Cons: "Nothing I didn't like."

Pros: "Nothing"
Cons: "Second time i tried spirit. Second time I had to refund my ticket and fly a more reliable airline like delta and American. This is the worst airline in everyway"

Pros: "On time"
Cons: "Charge you for everything!! Seats cramped. No entertainment at all!!!"

Pros: "Price and convenience"
Cons: "Seat space and price for seats"

Cons: "The plane hit the runway so hard that the oxygen masks came out of the ceiling. The comfort is horrible. There is absolutely no entertainment. And nothing is free. I'd rather drive to Orlando than fly ever again."

Pros: "Flights on time and simple."
Cons: "$57 for one carry on one way. I paid $114 round trip. Too expensive."

Pros: "If you are taking a quick trip with a very small carry on Spirit fits."
Cons: "If your carry on doesn't fit. Beware of astronomical baggage fees."

Pros: "I only fly Spirit when I just 'gotta get there, you know? The guy in the seat behind me provided a continuous lumbar massage - he just would not stop fidgeting! I'm thinkin' he was a big guy in a tiny Spirit seat with no leg room. No big deal, this airline, however the landings were smooth, and I felt safe."

Cons: "Seats didn't not recline"

Pros: "Get to Orlando from Detroit niacin safely thank you everything was fine"
Cons: "I have no complaints"

Pros: "Everything was very good thank you"

Pros: "On time as Scheduled"
Cons: "Pay EXTRA for EVERYTHING. Bags, Seats, carry-ons. I pre paid for my checked luggage but they charged me $40.00 extra for the return flight for an overweight bag even though it was exactly the same contents. What a rip off"

Pros: "I love the flight, but the people on the front line not helping a lot, you cannot count them exactly what you need."

Cons: "Changed gatrs 4 times."

Cons: "Did not like that you can't cash when buying snacks, also price is a little high"

Pros: "Nothing"
Cons: "Charged for pretty much everything, carry on bags included. Flying delta I can bring a carry on free, complimentary snacks, drinks, headphones, games, movies, etc. Will never fly spirit again."

Cons: "All the extra charges, in the end the lower fare wound up costing too much, too many charges"

Pros: "A cheap flight that got us to our destination safely and on time."
Cons: "Bring back a free soda and snack. It's the least you can do."

Pros: "Shitty airline"

Pros: "I booked my 80 year old parents their flights through Kayak. It ended up being through priceline."
Cons: "My parents arrived at the airport and spirit said they didn't have authorization. that the confirmation wasn't accurate. I paid, and they had a confirmation number. but the amount of time it took to sort it out - made them miss their flight. they then had to drive 2 hours home. then get up at 2am the next day to take a different flight. arriving 1 day late and cutting their vacation short. because they didn't pick up their rental car the day they were supposed to they got an additional charge for that as well. HORRIBLE experience. I would like to know who I can talk to for customer compensation."

Pros: "flight on time, good service"
Cons: "1 carry on should be allowed with weight and size restrictions on the carry-on luggage."

Pros: "The fight was good."
Cons: "When we called about taking a small bag which was very small, I was told that my purse Had to go into my small carry on. Or I had to pay. When I called the airlines at first the cost was 40.00 and later on in the evening it was $90.00 . Plus it was someone we couldn't understand. We ask ti be transferded to some one in America., but was told lines were busy. So I just took my wallet . I was only gone over the week end . I was very disappointed in all the charges.i would think a small purse would be ok."

Cons: "I'd rather pay more for the flight than be bombarded by extra fees"

Pros: "This was truly an economy flight."
Cons: "I was surprised that there was a cost for a carry on bag. Are we moving to a point where cost trumps customer service?"

Pros: "The guy getting huld off by cops was entertaining"
Cons: "Charges for BG , water, snacks , seat was uncomfortable"

Cons: "My flight was delayed then it said it was on time my family left me an it got delayed twice then it said the gate changed so I walked down to the other gate no one there could tell me anything I showed her my smart what a nightmare this is not my first time I've been through this with spirit deciding to change airline"

Pros: "Ease of getting on the plane - efficient"
Cons: "The push for credit card sign up"

Pros: "The male flight attendant on this trip was amazing! He told jokes, we sang Happy Birthday, he let a little girl sing...he was awesome!"
Cons: "2 Hour delay due to the plane getting in late from bad weather. That delay turned in to 2 1/2 hours when maintenance was fixing a "vibration" which then turned in to 3 hours. We boarded then had to wait to fuel up and no air conditioning on the flight due to a broken something or other that forced us to start the engine before we started rolling and caused a ton of noises."

Cons: "fee for carry on"

Pros: "Everything! Could not have been better. This was my first time I've flown. Everyone was pleasant. And all smiles."

Pros: "Quickness"

Cons: "too cramped"

Pros: "It's ridiculous you have to pay for a beverage alcohol I understand a charge but not pop oj or juice"

Pros: "great staff"
Cons: "no water without paying"

Pros: "Comfort was ok for 2.5 hrs nice. Attendants were great! Quick baggage claim"

Cons: "Bad experience trying to log in for obtaining seat Website terrible-difficult to have payment processed Will not fly Spirit again,would not recommend"

Pros: "The awesome young man flight attendant that made learning the safety items lots of fun."
Cons: "Narrow seating"

Pros: "I liked the price. They also board quickly & efficiently."
Cons: "Holy Cow! You get what you pay for: low price=cramped seats & no frills. But they got us there on time & safe. I would NOT take a trip over 3 hours with this airline."

Cons: "Having to check in and print my boarding pass at home. The password reset process took 30 min and that was ridiculous."

Pros: "Cheap-ish"
Cons: "Customer service reps didn't help with update info; baggage pricing very confusing"

Pros: "Had low expectations given reviews I had read but was an uneventful experience. Flight was on time, easy boarding, no problems. Paid more for the big front seat which did seem to provide significantly more room than general seating."