Pros: "I was in row 2 and it had reclining seats."
Cons: "They did not have enough people to push wheelchairs at Mac Arthur airport. My husband had to push me & since we don’t know the airport we had to ask every step we went, they had no signs leading the way."
Cons: "Seats not comfortable, took almost an hour for the luggage to come out and then came out on a different belt then posted."
Cons: "Was a great flight. Friendly staff, fair amount of space to be comfortable. Overall very nice"
Cons: "Everything. Really bad seats, no room for you. Carry on - charge $50. No free beverages ."
Pros: "Boarding was painless. Flight attendants were nice."
Cons: "Nothing in particular. Just remember it is a low budget airline."
Pros: "That it got me from A to B."
Cons: "Going from PHX to DTW I didn't recieve any confirmation email 24 hrs in advance. The AC in the cabin wasnt working and was unbearably hot. From DTW to PHX still didn't get a confirmation email 24 hrs in advance again with any policys or check in. Arrived "on time" but wouldn't let us and other paying customers through to our gate...wanted to make me pay additionally for our return flight the NEXT day when we both had to miss work. Was very disappointed with customer service and the way thinga were handled from the beginning. Frontier has really declined as of recent. Supposed to be going on a trip in October and initially was going to use frontier but not sure I will be any longer. Wouldn't recommend to anyone after that."
Pros: "Quick boarding, and fair service"
Cons: "Nothing super fantastic to say, but also no real complaints!"
Pros: "The crew was wonderful. They had a funny sense of humor and made the flight fun. This was my 3rd flight with Frontier in 6 months, will continue to fly you have affordable fares..."
Cons: "The flight was delayed 1 hour. I think it is ridiculous to charge customers for water."
Pros: "Before our trip, I read some mixed reviews, but honestly the experience was what I expected. The crew was really friendly and attentive, our flight took off and landed on time, so that was great."
Cons: "The seats were only so comfortable, and don't recline, no in-flight wi-fi, and everything needed to be purchased as extra. This was what I was expecting though, so I came prepared with my kindle and snacks purchased from the airport."
Cons: "The flight had been delayed 4 1/2 hours. This was because they were waiting for another plane to arrive due to mechanical problems. The plane seating is cramped and no leg room. Nothing special about your flight attendant.."
Cons: "my connecting flight was missed due to weather and the staff was incredibly rude to me about arranging a connection. I had to spend over 24 hours in the airport trying to fly out standby on another plane. I was misinformed on my ability to catch an evening flight and was given different answers from different attendants on what flights were available to me. No one seemed to know what they were talking about and my time and money was wasted. I missed my bus I had pre paid for at my destination and had to buy a new ticket. My trip was only one week and I spent almost half of it being treated like trash at the airport by Spirit airlines. I will never fly this airline again and I will make sure no one I know gives their money to this terrible company."
Pros: "Friendly crew"
Cons: "For that price I'll sacrifice comfort. But I've flown sprit before and paid more and been similarly uncomfortable without the offsetting savings and it has irked me. Routine plane travel today is just ... very unsatisfying."
Cons: "The plane was delayed for 1 hour and it's was impossible to follow the schedule already organized in Detroit for the day."
Pros: "The boarding was fast."
Cons: "Plane was old. Seats were uncomfortable and had barely any leg room."
Cons: "Spirit canceled the flight and had to find me another one"
Cons: "They canceled the flight . I think that fact is explanatory per se"
Cons: "2 hour delay did not offer any drinks to ease the delay"
Pros: "When they finally fixed the plane and boarded all passengers without an overnight stay."
Cons: "Being delayed in Detroit and airline attendants congregation near the front of the plane. I had trash after purchasing food and drinks on my tray table before signaling them down by waving my arm. They were not attentive at all. Too much talking amongst themselves."
Cons: "Spirit employees were not helpful in getting me on the flight"
Pros: "I had an unexpected funeral come up and the staff would not support in adjusting my flight without penalty. I will never use Spirit Airlines do to unacceptable customer service."