Daily cleaning, installation of cabin HEPA filters on flights from Detroit Metropolitan Wayne County to Florida
|September||Best time to beat the crowds with an average 4% drop in price.|
|December||Most popular time to fly with an average 9% increase in price.|
Average price round-trip
|$193||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Delta, Spirit Airlines and Korean Air have all waived their change and cancellation fees on flights from Detroit Metropolitan Wayne County to Florida. Confirm policies on booking site.
LATAM Airlines and Delta do not allow booking a middle seat on flights from Detroit Metropolitan Wayne County to Florida.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 2h 34m
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland and Brazil in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
Starting on January 26, all travelers (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have an evidence of having contracted and recovered from COVID-19 prior to boarding the plane.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers returning to the US are advised to stay home as much as possible, avoid being around people and consider getting tested for COVID-19 after returning from travel and participated in higher risk activities.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 984 active cases of COVID-19 diagnosed in US and 0 deaths as of Jan 18 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Florida.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Florida is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Florida with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Florida up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "B.S. all the Delta Boarding groups. Geez, have you lost all common sense! C'mon... I understand the ill/med conditions passengers. How about 1 kid, then 2 kids then 3 kids, w/ cataracts, bladder probelems, Platinum, Gold, Silver, Paper, Plus 1, Plus 2, Main Cabin 1, 2 and 3."
Pros: "The inflight entertainment options were nice, I enjoyed the flight status option, and the USB port was very helpful."
Cons: "Three hour delay due to wiring issues, cramped seating that made it impossible to get even the most basic of maps, and our flight attendant was upset that we didn't notify them that we were vegans in advance. We didn't know that they had vegan options, and weren't upset about not eating the in-flight meals. She was much more upset about it than we were and it made me uncomfortable refusing the food that I knew I couldn't eat. Other passengers even asked us if we had eaten anything. It was almost embarrassing."
Pros: "When I arrived at Detroit I noticed there was an earlier flight going out to Amsterdam. The nice Delta rep gave me a new boarding pass for the earlier flight because there were empty seats on that plane."
Pros: "The Delta Help Desk at the airport was actually pretty helpful for the times I had to use them."
Cons: "Flight was delayed....3 times(more?) from late at night to early morning the next day. Delta Help Desk rescheduled me and got me a room at Howard Johnson’s for the night. Called HoJo’s to confirm they had non-smoking rooms available. Got on the hotel’s shuttle bus and the driver announced that HoJo was full and all voucher holders would go to Rodeway Inn but those without vouchers would go to HoJo....huh!?? Called HoJo and the same person I’d spoken to 20 mins prior said it was correct, that Rodeway was a sister property. The Rodeway Inn Metro Airport is pretty disgusting. This is my opinion after coming from remote Mexico and extensive travel in Africa. It should be torn down. Delta/HoJo should not send customers there."
Cons: "Crowded seatibg"
Pros: "Entertainment available"
Cons: "All good"
Pros: "We left and arrived early. Smooth flight overall just a great experience"
Cons: "We couldn’t have peanuts. Not really a negative but"
Pros: "Excellent very good"
Cons: "Good service excellent"
Cons: "Hard to get comfortable even in easy comfort but easy comfort is better than typica arats."
Pros: "on time, clean, prompt."
Pros: "Updated plane, movies are old but a verity"
Cons: "Lost two pieces of luggage"
Pros: "No headphones available for flight"
Pros: "Crew was informative. The food was above expectations."
Cons: "The 27 year old B747 was a pain. Seats are hard, and engines are loud. The cabin is extremely dry after 14+ hrs of flight."
Cons: "The food was supposed to be hot chicken was served cold"
Pros: "Gate agent was kind enough to give me a seat upgrade since I wasn't assigned one."
Cons: "That I wasn't able to get a seat until I arrived at the gate"
Pros: "I was traveling with my young daughter (3 years old) and wife. The crew was really welcoming and accommodative of us. My little girl got the Delta wings pin (including a second one when she lost the first one), and was able to visit the flight deck. Extra kudos for my daughter being able to see a female pilot! :-)"
Cons: "Made me check a small bag and let others carry on 2 and3 bags very rude"
Pros: "Same as the previous flight! Very surprised to be a head of time"
Cons: "We were very cramped in the seats. No room to move! I could not use my laptop."
Cons: "This flight was significantly delayed while we waited for a late flight attendant to arrive. Delta offered us nothing but sad meaningless apologies. On top of that the PA system at the gate didn't work so finding out news as to what was going on was extremely difficult."
Pros: "I appreciated that everyone gave us updates constantly to let us know the status of the flights"
Cons: "My flight from Detroit to Denver was suppose to land at 1:15 ish and I had an interview to make at 3:30 thinking that I would have plenty of time to grab my bags and and get a cab to greenwood which is where my interview was. The flight was delays almost 3 hours and I was not able to make my interview which was the whole reason I flew to Denver in the first place. I understand that things happen but now Im out of a possible job that I was interviewing for and I am also out the $250 that I spent on the flight. The flight was delayed because they didn't have a crew to fly the plane which blindside is always 20/20 however it seems like pretty poor planning."
Pros: "Arriving and departing flights were at totally opposite ends of airport"
Pros: "The fight was good, on time. Delta reps gave me an aisle seat so I could stretch out my leg with the injured knee. No one sat in the middle seat next to me so I had more arm room."
Cons: "There was a man seated right behind me who talked non-stop to a woman next to him. It was obvious that she did not know him, but he continued to tell her about personal issues in his life. He spoke for four hours without a minute of silence! Several of us seated near him were clearly uncomfortable. I put my iPod earphones for about an hour for a break, but could still hear him. I know that it's no fault of Delta, but it made for a weary flight."
Pros: "My flights from Detroit to New York was great. The flight was on time arriving and departing. Since it was the holiday weekend, Delta did a great job!"
Pros: "There was no entertainment and the flight served a small snack and drinks due to the shortness of the flight. So the marks in those two areas reflect more the shortness of the flight than Delta services. I liked the pre-flight tickets and the timeliness of all four flights."
Cons: "The plane was a little small."
Pros: "Sky seat was great"
Pros: "After flying American Delta was an miracle. I didn't have to spend the night in the airport. It was on time. Everyone was nice & helpful. Easy."
Pros: "The staff is very nice and helpful"
Cons: "When i booked i chose my seats ahead of time and they got switched. both flights I was put in seats i did not choose."
Pros: "The crew was spectacular and so kind!"
Cons: "We couldn't board the flight for an extra half and hour."
Pros: "Great flight. No problems. Everything went smooth from take-off to landing. Got into Tampa early."
Cons: "I could get me phone to connect to the wifi during flight. I have Sprint. The guy next to me with Verizon seemed to have no problem at all."
Cons: "I travelled from usa to canada on 7 nov and after 2 hours waiting in airport they informed us that due to some issue Delta can not deliver our bagagges also one of Delta airport's staff behaved very badly (his name was Manny) , helpless and rude.I missed an important dinner meeting because of not having any suitable dress. I have many friends and family who lives in canada and usa but by facing this bad behaviour and problems never ever recomnd your airline to any of them."
Pros: "Comfortable seats and on time"
Cons: "The people at the help desk of Delta at Detroit, like the ones at JFK, were not helpful, bordering on being rude. They did not give essential info. E.g., I had to ask if a shuttle to and from the airport-hotel was provided and where it was located, if food/meals were provided. the agent seemed annoyed that I had questions and that I asked for a meal voucher."
Cons: "Flight delayed"
Pros: "On time and it got there"
Pros: "The service."
Cons: "Seats too close together."
Pros: "Exceptional legroom!"
Pros: "The travel time and early arrival"
Pros: "Complementary snaks and drinks"
Cons: "Didnt seat with my companion"
Pros: "Friendly crew"
Cons: "Cramped seats, super uncomfortable seats that almost put me in tears. No cold air, only warm air. Food served was expired in may of 2015. They only served beverages with dinner and never again in 8 hours of flying. Bathrooms had urine and toilet paper all over them. They were absolutely disgusting. I have been in subway bathrooms that were cleaner. This was the first time flying Delta and it will be the last time."
Pros: "All of your employees that I encountered were professional and courteous"
Cons: "We were delayed for an hour because the trash can did not fit. Delta couldn't find the correct fitting trash can so we had to sit there (on the plane) until they found one."
Cons: "No drink service. Hardest seats. Terrible seat condition"
Cons: "Plane left an hour late,made big problems for people picking me up"
Pros: "The crew were very professional"
Cons: "All was great"
Pros: "Ran on time"
Pros: "Another passenger (P1) appeared to have issues with having a window seat (perhaps he felt claustrophobic) and had asked the flight attendant if he could help him find an aisle seat. The attendant kindly asked around and unfortunately no one offered their seat. Once all passengers had boarded the plane, the row in front P1's seat had an empty middle seat. The attendant kindly asked the passenger that was sitting next to P1 to move to the seat in that row so that P1 had extra space. It was great to see how attentive and accommodating the attendant was to P1's concerns/needs. Great customer service from him and the rest of the crew staff."
Pros: "The flight attendant was amiable enough and completed her duties with a smile despite turbulence."
Cons: "The only thing more disgusting than this plane was the stench of Wendy's fast food-which nearly half the passengers thought appropriate to bring onboard despite being in enclosed space with others. After the door was closed we were asked to sit at the gate while maintenance cleared an error code... we were stuck there, in a hot metal tube, festering in the fetor of cooked animal carcass. Isn't there some sort of air filter for this?"
Pros: "Easy check in."
Cons: "Service staff was friendly enough; maybe I’m used to southwest. As someone who is anxious to fly smiling faces are always appreciate."
Pros: "Lots of legroom in the exit row"
Pros: "The professionalism of the crew and the cleanliness was excellent!"
Cons: "The seats weren’t very comfortable!"
Cons: "The Flight was inconveniently delayed and all they offered us were some cheap snacks and soda. I was completely annoyed by the whole situation."
Pros: "The dinner was good. The crew were great."
Cons: "It was the worst seat I have ever had."
Cons: "MISSED MY FLIGHT DUE TO LUGGAGE CHECK IN TIMING EVEN THOUGH THE FLIGHT WAS DELAYED FOR ANOTHER HOUR."
Pros: "The cabin was beautiful, the crew was SO friendly and very helpful in every way. The best Flight Attendants!!!! This was the best flight I've had in 30 yrs. I can't say enough great things about this leg of our trip. Food was good for airline food.....I just spent 9 days in Italy eating the best, so hard to compare with! I'm a retired Flight Attendant."
Pros: "Entertainment service and film variety was good"
Cons: "Seats are too small, no place for my legs"
Pros: "The onboard entertainment has definitely improved. Nice to see how organize is the boarding process when compare to other local airlines."
Cons: "I was seating in the front of the plane were the seating should be better. The seat reclined minimum. Also, had the had luck to travel next to an amazing mother who was traveling with two small kinds and a dog. Brave woman but nasty flight for me. Need to improve the meals on the international flights. Too mediocre."
Pros: "The AA counter agent was very helpful in changing my flight?"
Cons: "All good"
Pros: "That the staff at American Aiirlunes were helpful in getting me to my destination."
Cons: "Flight was delayed and then canceled!!!!! I missed my connecting flight in Miami."
Cons: "My ticket was cancelled because of a misrepresentation made by an agent when I had to rebook the outgoing leg of this trip. I had to pay $670 for new ticket at the airport with no other options and very little help from the LatAm agents. I'll never book another ticket with this airline."
Pros: "The A321-S was a pretty good aircraft. Nicely updated interior. Staff were young & professional. Everyone was happy, efficient and professional. It was nice to see the Captain smile and say goodbye to ALL the passengers. Well done AA!"
Cons: "We bought the tickets with 1 luggage included. In the check in, the y charged us!"
Pros: "Readiness for take off was well organized and quick"
Pros: "I got an upgrade which was nice. The crew was friendly"
Cons: "Ran out of popcorn but really nothing"
Cons: "Plane got cancelled. Missed my other flight. Spending $100 more that was unnecessary"
Cons: "No entertainment, no food"
Cons: "I booked the flight with Kayak and it showed the airline as Finnair, the flight was actually with American, no complains about it. The issue was that Kayak did not update me with the Flight number for American Airlines and kept sending me information about the flight with Finnair which was not going to actually take place. I had to actually call American and spend time with a Representative providing all the data to be able to get my American Airlines flight booking code so I could check in online. American as always was great! Shame on Kayak!"
Pros: "Smooth ride."
Cons: "Waited on gate agents for more than 20 mins from 1.39 pm to 2.00 pm And this was a scheduled flight. This is sloppiness."
Pros: "Flight was on time. Smooth flight."
Cons: "In flight entertainment was below expectations"
Cons: "Delay No direction help for the gate Bad seats"
Pros: "Permiten facturar el equipaje de mano ya que el vuelo suele ir bastante lleno."
Cons: "No hay tolerancia con los kilos facturados. El equipaje pesaba 51 libras y me hicieron quitar peso para después aceptar que facture ena puerta de embarque."
Cons: "Nothing at all"
Cons: "Flight leaving Miami delayed 1.5 hrs Flight leaving London delayed 3hrs"
Cons: "my luggage was lost between Dallas and St petersburg russia and I waited 5 days to receive it"
Cons: "Flying old dilapidated 767-300 on 10.5 hour overseas flight is not a good idea Crappy seats, no in-seat entertainment, non-working overhead lights on the first flight... AA in it's usual glory. Mediocre company at best."
Pros: "Everything was perfect."
Cons: "the flight did not have charging areas on the plane for phones for the regular seating. also, the seating was much tighter and our arm rest was not functioning. On all the planes going to our destination the accommodations were much different."
Pros: "Staff was professional and friendly."
Pros: "All good - with every aspect of the trip."
Pros: "Not enough luggage space for regular number of passengers on board"
Pros: "Gate was changed no one notified us and my family missedthe flight . one hou rextra wait. No apologies was extended."
Pros: "The new plane."
Cons: "Late departure."
Cons: "We were delayed for 6 hours due to a maintenance issue. Horrible customer service"
Cons: "Delay of flight do to routing maintenance has cost me a overnight in Miami. sleep only 4 hrs that day and the lost of one logged. AA employees in MIA the worst ever."
Pros: "Denver USO facility"
Cons: "They changed my flight schedule. God my refund, but missed my business trip"
Pros: "Flight was on time. Great service from the ground staff to the in flight crew."
Pros: "Best was nice plane, great seats, and efficient crew."
Cons: "Worst was plane left late, then delayed on tarmac for "passenger count". This made me late for connecting flight and made me lose luggage."
Pros: "Entertainment was good but the system had to be rebooted two times as it was getting stuck."
Cons: "crew was more about relaxing themselves vs. worried about passengers. Wrong priorities! They ran out of food choice by the time they got to our seating area which was at half point of the plane!"
Cons: "I was made to check my carry on in a rush because there wasn't enough space supposedly. I was told my bag would be transferred all the way to bogota. When I got on the plane I saw plenty of space AND when I got to Bogota my bag wasn't there. My carry on had my most important belongings for in case other luggage was lost. It's not faire that other passengers get to carry on suitcases and a personal item and I can not being my small backpack. It's very inconvenient since my rain gear, my shoes and my Phone chargers are in that bag."
Pros: "Crew was friendly and attentive. First class food offerings were good for a domestic flight."
Cons: "Entertainment system on this A330 did not work for the entire flight."
Pros: "Flight was on time! Boarding and deplaning was excellent."
Cons: "Food service was below standards for any airline! Sandwiches were stale and salad was soggy. Very disappointing."
Pros: "Originally on American. They couldn't get a door to shut so moved me to British airways. Which is much nicer anyways, so no complaints there, however, American decided they would still deliver my luggage. 24 hrs after I land, nobody knows where it is."
Pros: "We were assigned seat numbers 25a and 25B. When we got to our seats the seats were taken out to be replaced but due to the lack of mid communication with the internal staffs and the ! What??? She said there wasn't any other seats to assign us on the coach level. Then talked to the supervisor and I asked her what if if we upgrade. Then she came back and said it will cost us an additional 7700 euros to seat in the first class yes I do understand her point and told her to forget it. Then another supervisor who was a Spanish lady said to me that sorry the maintenance is falling behind due to lack of comnication and promised that our seats will be fixed soon but she said in the meantime we could find any other seats that are single and sit until ours is ready. Well the two other seats that were available at that was a seat next to the kitchen and bathroom and that also had the seats were taken out. We were very stressed and felt like we were not treated professionally. Anyway we finally got our seats back and the rest was better."
Cons: "We were assigned seat numbers 25a and 25B. When we got to our seats the seats were taken out to be replaced but due to the lack of mid communication with the internal staffs and the maintenance the seats were not replaced on time and when we boarded my husband and u had to stand on the side for at least 20 mins. Then had to talk to the supervisor and and the tall dark lady told me if I not happy we can get off the plane and get on the next one! What??? She said there wasn't any other seats to assign us on the coach level. Then talked to the supervisor and I asked her what if if we upgrade. Then she came back and said it will cost us an additional 7700 euros to seat in the first class yes I do understand her point and told her to forget it. Then another supervisor who was a Spanish lady said to me that sorry the maintenance is falling behind due to lack of comnication and promised that our seats will be fixed soon but she said in the meantime we could find any other seats that are single and sit until ours is ready. Well the two other seats that were available at that was a seat next to the kitchen and bathroom and that also had the seats were taken out. We were very stressed and felt like we were not treated professionally. Anyway we finally got our seats back and the rest was better."
Cons: "Everything went to plan no delays, or drama."
Pros: "Flight was on time and comfortable."
Cons: "I had to rush to the new gate for my connection due to Dubuque departing late. My baggage did not get on the same plane that I did. My bag arrived at my destination at 3:45 PM. Sat at the airport untouched till 6:30 PM. Didn't leave the airport till 8:00 PM, and didn't show up till 1:15 PM. No one at American was helpful in helping me locate my bag and get it to me at a reasonable time."
Pros: "Took forever to get people on, luggage stored, seats shuffled and re/seated, resulting in 30 minute delay. Crew were too accommodating at first then had to resort to brusque."
Pros: "Arrived on time/left on time!"
Cons: "Wasn't calling by zones, was pretty much a free for all to get on the plane."
Pros: "Great take off and landing. Very comfortable seats."
Cons: "That no snacks or beverages were provided for free"
Cons: "carry-on $30?! check in luggage $40?! ridiculous."
Cons: "Charging $45 for carry-on, is way too much, regardless of whether it's a budget airline. Round-trip it's an extra $90. Might as well put that money toward the flight of another airline."
Cons: "High charge on baggage. Not even water. I will not want to flight with you again. Sorry."
Cons: "Airplane is new but chairs are made of plastic and very thin, they don't recline and you have very small space -- very uncomfortable. I flew from Miami to Vegas (5 hours) The plane flew at low altitude the entire way and went right through all storms just to save fuel/money. People were afraid for their lives because the plane was shaking so bad. I travel 1-2 weeks out of each month by plane for work and I am not afraid, I knew it was fine, but others had no idea and were very afraid. I know it is a cheap airline, but the real problem I had with them was they are not honest. Their website says that if you chose your seat online you have to pay, but if you do at check in it is free and they will try to keep your party together as long as there's seats available. Upon arriving at the counter they wanted to charge me to keep me and my fiancée together, otherwise she was at the front of the plane and I was all the way at the back. The plane had extra seats and we got there early to get assigned seats together but even the manager would not help me even after showing their website. He said the computer will make them charge me and there was no way around it. There's always a way around it. At the end of the day, paying for seats, all bags you check in or carry on, foods/drinks in the plane, I paid just as much as flying with a good airline such as Delta. I will never fly with them again, that is for sure."
Cons: "They just boarded all groups at the same time. It was chaos and caused a mess with where people were putting their bags. Also, I paid extra to board early, so this was even more frustrating. I don't like that everything is for sale. Water, carry ons, come on! You end up being more expensive than flying another airline."
Cons: "No es posible que haya atrasos en los vuelos"
Cons: "i thought i cancelled this reservation but apparently it was kept active to insulate the airline from overbooking...i called and specifically asked to cancel but was refused"
Cons: "The prices are looks cheap, but after you all the extras it comes up even more expensive then any other airlines, but it still a cheap company. The seats are extremely uncomfortable, not adjustable at all! No food, no drinks even for a 5 hours flight. The carry on bag is $45! Stay away!!!"
Pros: "The boarding and deplaning process was very fast. Most likely this is due to the fact that it is less expensive to check a bag than to carry one on, so there were way fewer bags overhead than on a typical flight with another airline."
Cons: "Be prepared to pay if you want to eat or drink. All items are for purchase only. I don't think that my seat reclined at all (and I wasn't near an exit row), so no sleep for me on my almost three hour flight."
Pros: "Crew was nice, but very uptight about wearing a seatbelt, not standing in line to use the bathroom, not changing seats, etc."
Cons: "I booked tickets with this airline for the first time because prices were significantly cheaper than with other airlines. However, I didn't realize I would have to pay $45 for carry on luggage, pay extra if I did want a seat in the middle, and even pay for soft drank! After factoring in all those things, it would have been a lot cheaper to use a different airline. Plus, it was by far the most uncomfortable airplane I have ever been on. No leg room, small seats that do not recline and have no cushion. Terrible experience!"
Cons: "Who charges for carry on bags? And why are the seat so small. I'll never fly with them again"
Cons: "the same as above"
Pros: "The crew were very polite."
Cons: "I hated that the seats didn't recline at all. Luckily it was only a 2 hour flight."
Pros: "I liked the fares but then you had to pay to book seats, baggage, and not even a complementary soda. It is a shame that you have to pay to have a soda while in flight. On the way there we got to load first due to my husband's handicapp."
Cons: "All the other fees that then don't make the flight a great deal. On the way back from Orlando my husband was not able to get a wheelchair and we asked 4 times to get one."
Cons: "they charge you for everything.Carry on bag, check in bag and they cannot even give you water for free. the fight end up more expensive than what it is worded"
Pros: "Great flight wished the seats had more padding."
Pros: "Seats sucked, no entertainment or WiFi, but I would do it again for the price"
Pros: "Bad service bad Airlines not comfortable... they charge $4 0 for carry on"
Pros: "That i landed safely, that's always a positive and will always get you kudos in my book. Crew was nice & friendly."
Cons: "Well there were many, but first off: the seats didn't recline & thin as card board, I had to pay for everything, I wasn't made aware that I'd have to pay for even my carry on baggage, I could see that I'd have to pay maybe for the snacks & drinks, but carry-on?? That was seriously lame. Also, no Wi-Fi, in this day, you've got to have Wi-Fi, drop the carry-on charge and I'm sure folks will gladly pay for internet on the plane."
Cons: "3 of us had checked in online. Dropping off our luggage we were treated as guilty scum by the lady behind the counter. Made to force our carry on bags within a box in front of a line of people behind us, then told we could only carry one bag on, and not purses also. She was critical of our carry-on sizes. Had to pay her EVEN MORE than we had already paid online which included 1 bag + 1 carry-on, made the cost even higher. Plane seats were cheap, flight very bumpy. We will NEVER FLY FRONTIER AGAIN! We had flown Delta to our destiny and we could carry our purses too, and she kept saying this isn't Delta! Humiliating customers doesn't win business. All rules were NOT on their website as if I had known I couldn't carry my purse also, would not have flown with them. Cheap plane interior gave worries of cheap plane crashing. Voice on plane said get out your debit card to pay for water! After home again saw 2 more tickets had been taken out of our bank account, tho' we were totally paid in full. Now have to deal with this!!!!!!!!"
Cons: "Airline charge for every single thing"
Pros: "Haven't flown Frontier in a while. Easily the worst flight. Ever. No reclining seats, no complimentary drinks/snacks, turbulence, tray table ? Are you kidding me? Charging for all bags and delivering sub par service."
Cons: "Haven't flown Frontier in a while. Easily the worst flight. Ever. No reclining seats, no complimentary drinks/snacks, turbulence, tray table ? Are you kidding me? Charging for all bags and delivering sub par service."
Pros: "Left and arrived on-time."
Pros: "While going over the safety information, our flight attendants snuck in a few jokes. That always helps to keep people's attention and sets the tone for the flight. The takeoff and landing were super smooth, and we were on time, which isn't expected on Frontier!"
Pros: "Flight attendants are friendly"
Cons: "Airline charged me $90 for my carry-on which I thought is ridiculous!!!!"
Pros: "Previous experiences with Frontier were fine, what you would expect with a low-cost airline."
Cons: "Flight was canceled. Only offers from the airline were rebooking at a later flight (only available one was FOUR DAYS LATER) or a refund. I don't expect the world, but they could have been more helpful in trying to find me a way home, or at least giving me a voucher or something that would make me consider flying with them again."
Cons: "Staff needs to smile. If they don't like their job they should find one that they will enjoy"
Pros: "I liked the price of the flight"
Cons: "I wasn't told I had to pay for my bag (even though it was a carry-on) until I got at the gate. It wasn't mentioned on the web site, and it wasn't mentioned by the rep. when he checked me in at counter. The flight was delayed If I have to pay for refreshments on the flight, why not include that price in with the price of the flight."
Cons: "Crammed in like sardines, no reclining seats, too many extra charges"
Pros: "It was great for the price."
Cons: "Seats are a little uncomfortable, but I'll take that for the price!"
Cons: "Quick easy stress free"
Pros: "Adding your luggage cost it's not economical, try other. No luggage or least luggage it' good"
Pros: "Flight was delayed for hours and finally cancelled"
Cons: "No help at the counter left us stranded"
Cons: "Everything is charged, and the airline appears to me as greedy and exploitative. The price for the trip does not include carry-on. I admit that not knowing the policy is my fault. But the policy is quite odd, and I feel as if I were cheated. The receptionist at the counter was rude to me. I have never had such a bad experience with an airline. Anyway, the plane landed safely, after horrible ups and downs (perhaps due to the conditions of the destination?) Thank you for your service. I just think that your manner is ugly."
Pros: "Crew was nice"
Cons: "I was only on a 1.5 hour flight and I've never been more uncomfortable. The seats are basically a HARD plastic covered with a faux leather upholstery. NO cushioning whatsoever! I'm young and my back & butt was sore after 20 minutes! Seats do not recline either. Only caveat to the experience was the crew... the are very kind. Then again, they don't have all the work they would have on other airlines, like pushing a drink cart and serving every one drinks. You can pay for a snack or drink, but I did not see any purchases for at least 10 rows. I will never fly this airline again unless the flight is under half an hour. Cheap quality... you get what you pay for!"
Pros: "I appreciated that I made it in one piece."
Cons: "One of the flight attendants was very very rude. The seats were uncomfortable, barely any leg room. This airline is on the same wave length as spirit. Will add them to my DO NOT fly list ASAP!!!!!!"
Pros: "The flight left/arrived on time. The plane seemed fairly new and I liked the way that the seats don't go back. Crew was nice."
Cons: "Well, it would be nice if coffee and sofa/juices are no charge. That felt a bit nickel and diming."
Pros: "The seats are things plastic. ..very uncomfortable. Plus plane had no entertainment, not even headset Jackson in the seats for music"
Pros: "Flight was on time, early arrival."
Cons: "Thank goodness I read ahead about bag size, costs, etc. Having to pay for any/all seat assignments also add at least $25. The bargain airfare price goes up quickly with so many add on costs."
Pros: "I liked the price"
Cons: "Its overall a stripped down flight."
Pros: "The price is excellent. And they have never been late."
Cons: "They charge more for bring a small bag and the ticket it was no ship"
Cons: "They use to charge your luggage but in the web site they try to charge the seat. Very wierd"
Pros: "The price."
Cons: "The stewards were not friendly."
Pros: "Cost of flight was competitive versus market prices. Timeliness of departure"
Cons: "Crew was rude and unaccommodating Comfort of Flight was totally unacceptable No amenities on flight not even a glass of water Seat accommodation felt like i was getting on to a bus not an airplane i guess you get what you pay for, funny thing at the end of the flight with all the additional charges for luggage et al....ended up being more expensive than other airlines."
Pros: "The seats a and space is actually pretty comfortable."
Cons: "I knew this was a cheap airline and they were looking to upsale and make guests pay for everything. It didn't happen to us, but everywhere I turned frontier employees were segueing with passengers to make then pay for bags. My bug issue is that we had a lap child and not once did the flight attendants come to give us FDA instructions or even check for buckled seat belts."
Pros: "Flights on time and simple."
Cons: "$57 for one carry on one way. I paid $114 round trip. Too expensive."
Pros: "If you are taking a quick trip with a very small carry on Spirit fits."
Cons: "If your carry on doesn't fit. Beware of astronomical baggage fees."
Pros: "Attendants were fine."
Cons: "Flight delayed 2 times. Website is very difficult to use."
Pros: "On time as Scheduled"
Cons: "Pay EXTRA for EVERYTHING. Bags, Seats, carry-ons. I pre paid for my checked luggage but they charged me $40.00 extra for the return flight for an overweight bag even though it was exactly the same contents. What a rip off"
Cons: "Changed gatrs 4 times."
Cons: "Flight was an hour and 20 minutes delayed."
Pros: "the price was the ONLY good thing and that was shattered by the horrible wait, poor customer service, lack of response to requests for information about delays. for a non stop 3 hour flight to be delayed over 8 hrs, pretty bad. people revolting in anger and Police response was the entertainment. Even the cops got upset with the employees at gate."
Cons: "did not like the add ons for everything, expected water at least a glass.. well then it got worse, 8 hrs delayed at gate. poor communication, NO RESPONSE TO REQUESTS FOR UPDATES, and the ones they gave were not true. Then they give a voucher to fly, with STUPID> NO>> NO I would NEVER recommend this AIRLINE to A FRIEND or even AN ENEMY!!!"
Cons: "Charged for pretty much everything, carry on bags included. Flying delta I can bring a carry on free, complimentary snacks, drinks, headphones, games, movies, etc. Will never fly spirit again."
Cons: "All the extra charges, in the end the lower fare wound up costing too much, too many charges"
Pros: "A cheap flight that got us to our destination safely and on time."
Cons: "Bring back a free soda and snack. It's the least you can do."
Pros: "Nonstop flight"
Cons: "Delayed due to crew issue. They charge you $ dollars for water."
Pros: "liked the cost. flight was good plane was clean but could have been a bit cleaner (windows) seats we good (could have been a little softer) I noticed that some of the flight crew were not as focused on their attention to the passengers. I did notice that the stewardess in our area (who sat right in front of me (exit seat )) was on her cell phone texting or playing a game or what ever young people do on their phones. as a travelling public person, my comfort level or expectation is that all the time I am on board, that the crew is on duty and focused on their duties, which should include, not being distracted by using personal electronic devises at anytime. Secondly, the uniforms that the attendants wore seemed to be a little less cared for or clean as other airlines. Lastly, (this may be picky,) but it seemed that the hair of a few of the attendants seemed unkempt at a level in keeping with the beautiful airplane we were in. There was a steward that came on the plane who looked light his shirt was too big (collar was too big for his neck) as was the size of his coat. As a business owner myself, I appreciate the small things, as these can be the things that overshadows all of the other things we do to provide a good product, service or experience for our customers. Personal inner Professionalism is a mindset that transcends and fuels ongoing service, at levels which a rule book alone cannot attain. (employees who are proud of where they work, who they work with and for, end up delivering on our promises as owners.) I like your web site and appreciate the "fun" you have built into it. I understand the message it sends, but as we know, most people expect the lower fares from Spirit, but don't get the steps you must take to be able to provide those fairs and still cover ALL THE BILLS. Continued success in the future. Jim Holland"
Pros: "Shitty airline"
Pros: "I booked my 80 year old parents their flights through Kayak. It ended up being through priceline."
Cons: "My parents arrived at the airport and spirit said they didn't have authorization. that the confirmation wasn't accurate. I paid, and they had a confirmation number. but the amount of time it took to sort it out - made them miss their flight. they then had to drive 2 hours home. then get up at 2am the next day to take a different flight. arriving 1 day late and cutting their vacation short. because they didn't pick up their rental car the day they were supposed to they got an additional charge for that as well. HORRIBLE experience. I would like to know who I can talk to for customer compensation."
Pros: "flight on time, good service"
Cons: "1 carry on should be allowed with weight and size restrictions on the carry-on luggage."
Pros: "Crew was great. The end."
Cons: "Everything except the crew was a joke. You will lose any savings you thought you had when you pay the absurd bag fees. It was $90 round trip for one carry on bag. No pop. No water. No snack. It's all posted, so no surprises, but that is all based on the flight being cheaper than, say, Delta, and it's not. The seats have no padding and the tray tables are the size of a paperback."
Pros: "The fight was good."
Cons: "When we called about taking a small bag which was very small, I was told that my purse Had to go into my small carry on. Or I had to pay. When I called the airlines at first the cost was 40.00 and later on in the evening it was $90.00 . Plus it was someone we couldn't understand. We ask ti be transferded to some one in America., but was told lines were busy. So I just took my wallet . I was only gone over the week end . I was very disappointed in all the charges.i would think a small purse would be ok."
Cons: "I'd rather pay more for the flight than be bombarded by extra fees"
Pros: "This was truly an economy flight."
Cons: "I was surprised that there was a cost for a carry on bag. Are we moving to a point where cost trumps customer service?"
Pros: "The guy getting huld off by cops was entertaining"
Cons: "Charges for BG , water, snacks , seat was uncomfortable"
Cons: "My flight was delayed then it said it was on time my family left me an it got delayed twice then it said the gate changed so I walked down to the other gate no one there could tell me anything I showed her my smart what a nightmare this is not my first time I've been through this with spirit deciding to change airline"
Cons: "I will not fly spirit in the future. Too cramped, too rushed and not a bargain when actually comparing "apples to apples" with other carriers If you are a small person traveling without luggage and have no other time constraints this may be the airline for you"
Pros: "Crew was friendly and even attempted humor. They were helpful and when there was a mixup with my seating they simply upgraded it. No questions and with a smile. We will fly again!"
Pros: "Ease of getting on the plane - efficient"
Cons: "The push for credit card sign up"
Pros: "The male flight attendant on this trip was amazing! He told jokes, we sang Happy Birthday, he let a little girl sing...he was awesome!"
Cons: "2 Hour delay due to the plane getting in late from bad weather. That delay turned in to 2 1/2 hours when maintenance was fixing a "vibration" which then turned in to 3 hours. We boarded then had to wait to fuel up and no air conditioning on the flight due to a broken something or other that forced us to start the engine before we started rolling and caused a ton of noises."
Cons: "fee for carry on"
Pros: "The crew."
Cons: "See above."
Cons: "I had to cancel ....because of a death of a good friend....they would give me only a small amount of my money towards another flight....I really don't know if that will happen as the day before the flight was to take place I get the information like I was going to fly out the next day....."
Pros: "Everything! Could not have been better. This was my first time I've flown. Everyone was pleasant. And all smiles."
Pros: "We were there 45 minutes and could not board closed plane and was charged almost 80.00 more dollars to take next flight"
Cons: "Having to pay to take later flight. The seats are so small and no leg room"
Cons: "too cramped"
Pros: "Flight ran on time."
Cons: "Luggage is pricy for a 40lb max weight limit. I had 45lbs. A demand to pay additional 25.00 was to much. I already paid 50.00. Had to remove 5 lbs to avoid charges. Ridiculous."
Pros: "It's ridiculous you have to pay for a beverage alcohol I understand a charge but not pop oj or juice"
Cons: "Didn't like the fact that the flight was delayed over an hour. No water for the flight so when you went to the restroom no water for flushing just wipes to clean your hands. Uck"
Pros: "great staff"
Cons: "no water without paying"
Pros: "Comfort was ok for 2.5 hrs nice. Attendants were great! Quick baggage claim"
Cons: "Bad experience trying to log in for obtaining seat Website terrible-difficult to have payment processed Will not fly Spirit again,would not recommend"
Pros: "The awesome young man flight attendant that made learning the safety items lots of fun."
Cons: "Narrow seating"
Pros: "Efficiency over everything else. If all you need from a flight is a ride, this is your choice."
Pros: "I liked the price. They also board quickly & efficiently."
Cons: "Holy Cow! You get what you pay for: low price=cramped seats & no frills. But they got us there on time & safe. I would NOT take a trip over 3 hours with this airline."
Cons: "Having to check in and print my boarding pass at home. The password reset process took 30 min and that was ridiculous."
Pros: "The flight was great. It was one of the smoothest flights I've been on in a long time, so kudos to the pilots! Also, it was fun to see the pilot come out and show some humor before the flight. I also really lucked out with the seating! I did random assignment and got a center seat, but it was in the 2nd row and I had soooo much leg room. Woohoo!"
Cons: "The insane carry on bag rates. $100 at the gate, $45 at check in online, $55 at kiosk check in. Free personal bag but that's it."
Pros: "Had low expectations given reviews I had read but was an uneventful experience. Flight was on time, easy boarding, no problems. Paid more for the big front seat which did seem to provide significantly more room than general seating."
Pros: "On time - Surprising for Spirirt"
Cons: "Seats too tight. Cannot fly spirit if you are 6' plus."
Pros: "Simple, efficient, clean, helpful."
Cons: "not cheap if includes all fees Spirit airline comes up with. This really is annoying."
Pros: "Flight was good. Plane was over an hour late taking off. Not good for being on time. Bummer."
Pros: "The crew was friendly"
Cons: "The flight was delayed by two hours because of the previous flight not arriving on time. The seats are so close together there was a child sitting behind me kicking my seat the entire 2.5 hour flight. Not comfortable at all."
Pros: "The staff was exceptional"
Pros: "On time."
Cons: "Luggage only allowed to be 40 lbs. Charging for carry ons. Cramped seats. Unfriendly staff. No entertainment. Food and drinks, even water for a cost. Tried to save some money. Will not bother next time. Hardly saved and was not worth it. Will not do again."
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