Pros: "Went smooth and no delays, departure and arrival were right on time. Crew was nice, available if requested."
Cons: "Very little room to move, every option cost a bit more money. Charged for water. Only allowed one personal item, carry on costs money."
Pros: "Boarding crew in Baltimore was very helpful and nice"
Cons: "The seats and setup were miserable. The Little charges constantly add up— so the ‘discount’ flight was within a few dollars of flying with a real airline"
Pros: "Toilet wete clean ! On time! Crew really caring.very safe flight!"
Cons: "Do not serve even water, but with the cheep price it worthsd"
Cons: "My bag never left Myrtle beach"
Pros: "The service from the flight attendants was great."
Cons: "The bit of time delay to take off."
Pros: "Everything was perfect. Special thank to the pilots. I thanked them when I was leaving the plane, but please, also thank them for me. They are highly professional. The lady sitting next to me said that she always flies Spirit Airlines because she likes the pilots. I agree, the pilots are great, also the rest of the crew. I am a friend of Spirit Airline and of everyone who works for Spirit. Yes, I like it, and I hope that my voice will add more support for the great men and women who run Spirit. Thank you all. Nabil Elgabalawi"
Pros: "It was very ontime ! The captain and flyattendent very friendly"
Cons: "The web site is crazy ! I couldn’t pay for my luggage on the internet. I can not get my miles account. Everything even the water you have to psy"
Cons: "How many emails are you sending me requesting this same thing?"
Pros: "The people and the organization. Everyone on the team was highly professional, on the ground and in the air with no exception. There was some delays because of the weather or something else but they handled it well. I understand that safety comes first and I agree with them. Yes the crew were highly professional. Thank them for me, please. Some people were complaining about the delay and you always find those complainers everywhere but the crew handled them nicely. What is important is safety and comfort, and a pleasant flight, and it was."
Cons: "one of the three stewardesses was not very friendly"
Cons: "I am a 130 pound 5"4 woman and I legitimately felt like I was shoved into a tiny little box and couldn't move my body for the 5 hours it took to get to LA from Detroit. They charge so much money for bags and don't give you anything on the plane everything is for purchase. Do not fly this airline. AA and United end up being the same price after the bag fees and seating fees and you can actually recline your chair and breathe on those planes NOT SPIRIT. The chair was plastic and didn't recline???"
Pros: "Nothing, I was unable to board"
Cons: "My confirmation email from kayak gave me little information on the actual requirements for boarding my flight. 10 minutes too late (still with 30 minutes left of boarding and an empty airport) and I'm out a lot of money because the strict boarding policy was not made clear in my itinerary"
Pros: "The good humor of the crew."
Cons: "A movie or even a screen that shows where you are would be nice. It would also be nice to have the option of wifi while flying."
Cons: "Spirit charges extra for everything. Will not fly them again!"
Pros: "Email update about change of gate."
Cons: "Spirit is not forthcoming on website about the extra charges prior to booking the flights, and the charges go up substantially at the airport. There was 45 minute wait time at the baggage claim. The seats are the most uncomfortable I have ever experienced in 50 years of flying. There is also not nearly enough leg room between rows. Charging $65 for a small piece of carry on luggage is disgusting. Not having any water free of charge is not healthy for the passengers on a 4.5 hour flight. The flight attendants discouraged anyone from standing or moving around, also not good for one's health."
Pros: "Boarding process was quick, crew was efficient"
Cons: "Flight was delayed 40 minutes on a Sunday night. This was probably the most uncomfortable flight I have ever experienced. The seats are so poorly designed, they did not even recline a measly 1.5 inches, as other planes do, and halfway through the flight my back began to ache and I could not find a comfortable position for the rest of the flight. As a young, physically healthy person, I have flown 12 hrs from the US to Asia more comfortably than this."
Pros: "Nothing was good"
Cons: "Flight got delayed twice. Terrible service."
Cons: "Very cramped and uncomfortable."
Pros: "STRAIGHT FLIGHTS"
Cons: "SEATS DO NOT GO BACK"
Cons: "My flight was cancelled both ways and I was never emailed"
Cons: "Both of my Spirit flights were cancelled."
Cons: "There will be a $50 fee for this information."
Cons: "Seats arms are constricting on sides. Doesn't allow much movement to turn comfortably too one side."
Pros: "Nothing. Bad. Worst Airline"
Cons: "They cancelled the flight after 5hrs. My rebook was for 2 days later. No food, no voucher for hotel. I was traveling with my 2 years old son. They didn't care. I had to find transportation and book a hotel on my own."
Pros: "Absolutely nothing"
Cons: "Avoid spirit airlines at all cost. Ive given it three seperate chances, and they were cancelled all three times. Last time to los angeles, they had us waiting for 6 hours before they cancelled. Its not worth a tiny bit of savings to board spirit. I will never ever ride spirit again and will sway everyone i know away feom spirit as well"
Cons: "They charge for everything and don't allow you to pay for bags when you purchase but if they aren't paid for when you purchase then you pay more. The customer service reps constantly try to upsell."
Cons: "There was a passenger that was extremely sick on the flight. She started throwing up on herself, the two passengers that were next to her and all over the floor. The crew had her and the two passengers that were with her, move directly behind us where she continued to vomit the entire 4.5 hours. the amount of vomit and the smell was so bad the crew had to throw fresh coffee grounds all up and down the length of the aisle of the aircraft. I understand these situations happen, but to move this person from her seat to be directly behind us was terrible. Seats were extremely cramped, mini tray table and no seat back pocket."
Pros: "Comfortable seats"
Cons: "Flight delayed for 3 hours for no explanation!!!"
Pros: "Don't ever use Spirit"
Cons: "Poor service, they charge you for everything from your seat to crazy baggage fees. Plus complimentary plane beverages are not complimentary on Spirit. Absolutely insane that they don't even offer water. By the time we paid for all the baggage and seating fees on top of our airfare, we could have flown delta with seats that were comfortable, entertainment, -'d a flight attendant staff that actually hosted guests. Never again will I book with spirit."
Pros: "Arrived to my destination on time/early"
Cons: "Small seats that DON'T recline, no complementary beverages or snacks, no Wi-Fi, no entertainment and my CARRY-ON baggage cost almost as much as my flight absolutely ridiculous!!!"
Pros: "Great customer service from Airport Personnel"
Cons: "Luggage fees, extremely uncomfortable seats, In flight fees and no interest in assisting with basic needs as simple as water"
Cons: "The wait at baggage claim"
Pros: "got to pick the seats"
Cons: "Well let's see, no music. You have to bring your own device. No headphones, you have to bring those too. No pillows, you have to bring those as well. And for icing on the cake, the plane was 4 hrs late. Didn't even get off the ground until 1am. Basically you're paying for an airplane to take you from A to B, nothing more. And your luggage, which by the way your fees for baggage are outrageous. I would not recommend spirit to anyone, waste of money."
Cons: "Rude. They think it's a joke when people can't get home."
Pros: "Flight attendant."
Cons: "My flight was delayed 45 mins. Not a huge deal but I just feel like I can never trust spirit. I feel that if everything went smoothly and promptly that would be a surprise. I wasn't Ina rush to get to LA so it's ok. But I didn't purchase a spirit ticket for my return flight because that flight is important to be on time. Just wish spirit was reliable. Also I hate that the seats don't recline at all. So uncomfortable for 5 hrs."
Cons: "Flight left an hour late, I am 6'5" tall and there was no option to upgrade to a seat with more leg room both of my knees are bruised from the constant rubbing of the seat in front of me on my knee caps. You have to pay for any food water snacks that you'd like. The flight was way oversold as well"
Cons: "The in-flight "service," the seating, the pricing of food, the waiting times."
Pros: "Flight attendants"
Cons: "Seats no movies boring ride"
Cons: "I will not be using this airline ever again."
Cons: "Price gouged every step of the way, spirit airlines should not even be permitted to operate. Expect to pay $50 or more if you should be so brazen to want to bring luggage. Checked bags wouldn't be an unusual charge but even a carry on bag has a price tag. For the ridiculously high price for a one way ticket, not even so much as a complimentary cup of water was offered. No in flight entertainment, not even a flight magazine or skymall. The horribly uncomfortable seats were too narrow, and 11 inches apart from the rows ahead. I'm a short person and even I had my knees against the seat in front of me. On top of that they don't even recline. A passenger behind me was listening to headphones so loud that it was clearly audible to three rows in any direction. At one point an attendant asked him to turn it down, but within an hour he had them back up for the rest of the trip, with an "I tried" shrug from the attendant. Before landing another attempt at pandering for money was made in the form of signing up for frequent flyer miles, by purchasing spirit membership. I will never fly spirit again and would strongly urge anyone to shop around before considering spirit as their airline."
Pros: "New plane"
Cons: "No PreCheck"
Pros: "Nice crew , on time boarding and arrival time"
Cons: "Old sits"
Cons: "terrible planning. terrible service. ridiculous airline."
Pros: "N/A because the flight was cancelled"
Cons: "Bad customer service, under staffed, confusing help, shitty hotel accommodations"