Daily cleaning, installation of cabin HEPA filters on flights from Detroit Metropolitan Wayne County to California
|August||Best time to beat the crowds with an average 3% drop in price.|
|December||Most popular time to fly with an average 13% increase in price.|
Average price round-trip
|$348||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Delta, Aeromexico and Korean Air have all waived their change and cancellation fees on flights from Detroit Metropolitan Wayne County to California. Confirm policies on booking site.
Delta does not allow booking a middle seat on flights from Detroit Metropolitan Wayne County to California.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 4h 51m
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With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
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Starting on January 26, all travelers (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have an evidence of having contracted and recovered from COVID-19 prior to boarding the plane.
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Travelers returning to the US are advised to stay home as much as possible, avoid being around people and consider getting tested for COVID-19 after returning from travel and participated in higher risk activities.
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Scores according to KAYAK customer reviews
Pros: "See previous comments."
Cons: "See previous comments."
Pros: "Bags were waiting on Carousel"
Cons: "Slightly delayed due to incoming flight delayed"
Pros: "The crew was amazing. Especially the pilot and copilot"
Cons: "Boarding process."
Pros: "Everything went smoothly. Baggage was at carousel before we were, a first."
Cons: "Everything was fine."
Pros: "A+ flight! Super nice attendants and even pilot sounded pleasant! Take off and landing was smooth & perfect!"
Cons: "I received a message flight would be early but it was actually late...luckily it did not affect my connection"
Cons: "When I bought my ticket last Nov , I paid extra to select seats, only to discover no aisle seats available for the 15 hour flight from LAX to Guanghzou. I tried many times to call CSA LA office using toll free and regular number, but could never speak to a human. Last November 7 I missed my flight home due to the Thai King's motorcade causing the road I was on to be closed for more one hour. I arrived at the CNXairport nearly one hour before the scheduled departure time, only to find CSA check in counters already closed. CSA Bangkok made me pay for a one way ticket home on Nov 8 even though all 3 flights were not full. I arrived well I'm advance and checked in. CSA began boarding 30 minutes before the time shown on my boarding pass and closed the aircraft doors shortly aftethe boarding time listed. No wonder I missed my Nov 7 flight! I wrote CSA LA a letter including the receipt for the one way ticket and requested a refund or at least a reply or home call. I never received a reply. I have flown CSA/Delta from Detroit, MI to Chiang Mai, Thailand 5 or 6 times in the last 3 years. It seems they don't care about customer loyalty. In the future CSA will not be my first choice and I will pay somewhat more to fly another airline."
Pros: "ditto above"
Cons: "ditto above"
Pros: "The entertainment options and noticing the little touches that Delta is making to improve the brand and experience."
Cons: "Seems like there are legacy "attitude" issues with the crew. I sat on the aisle yesterday, and SEVERAL times I was bumped, quite rudely, by passing crew. In one instance, as they passed to pick up trash, they took two of my three items. They started walking on, and I tapped them as they passed to pick up the third. She brusquely turned and said: don't touch me to get my attention. No please; quite rude, and unnecessary."
Pros: "Nothing I can think"
Cons: "The seats selection"
Cons: "NO ENTERTAINMENT no snacks on the second flight after an hr 24 layover AND 52 minutes delay, seat near the bathroom which smelled horrible"
Cons: "It was late and i missed my next flight"
Cons: "The flight was delayed an hour and a half."
Pros: "All I need to say."
Pros: "The environment and efficiency."
Pros: "It was on time"
Cons: "Too short of a layover in Atlanta"
Pros: "Everything was pretty good like usual, except when we landed we sat on the runway for 45 minutes waiting for a gate as ours was occupied by a plane that was having mechanical issues. Not great."
Pros: "The nice Pilot that did show was a gem!"
Cons: "The flight got delayed by 3 hours or more. I missed my flight from LA to FL"
Cons: "3.5 hour delay due to lack of co-pilot. No consessions for delay when asked at gate. Lack of leg room. Broken tv, I asked twice to be fix nothing was ever done."
Pros: "Flight departed and arrived on time"
Cons: "Long time standing in line. People are confused by zone boarding. Stood 30 to 40 minutes in line."
Pros: "Clean aircraft, boarding area, and friendly flight crew."
Pros: "The crew was very kind & accomodating. There were plenty of great current TV shows & movies. The seats were pretty comfortable, above average. I loved that they had roasted salted almonds as one of the 5 snack options."
Cons: "I had earbuds but the little girl next to me did not. I loaned her a pair of mine but I expected the flight attendants to offer them but they didn't."
Pros: "friendly courteous staff"
Cons: "didn't have the tapas box, or the crave box or any food box for sale...the flight attendant did give me extra cookies and pretzels"
Pros: "Trip and flight crew excellent!"
Cons: "I understand that they couldn't deliver luggage during lightening, but my luggage and clothes were soaked!"
Cons: "Very dated plane. First class seat was worn, crooked, and uncomfortable. No entertainment offered. Almonds or biscuit cookies were the only food options."
Pros: "Very nice entertainment and staff"
Cons: "Flight delayed"
Pros: "Left on time and arrived 20 min early!! Free in-flight entertainment is a huge plus!"
Pros: "I liked the in-flight service and the complimentary snacks and drinks despite the short trip."
Cons: "I did not like that there was not enough room for our 50L Osprey backpacks to be placed under the seats."
Pros: "The infotainment screen on back of headrests."
Pros: "Boarding was easy. Wifi was available and we got some snacks. Paid extra to sit in roomier coach, was worth it."
Cons: "Still pretty cramped, not the crews fault. Would've been better with the seat back screens"
Pros: "Free in flight entertainment"
Cons: "No vegan meal options"
Cons: "The quality of customer service and efficiency was lacking at the check in counter. Wrong information was given to many passengers as far as checking in baggage and being sent to several line ques for the agent to tell me in the end that I was told the information incorrectly since the beginning. I therefore was unable to board my flight on time, got switched to a new flight and the new flight was delayed for 3.5 hours."
Pros: "Good service and food"
Cons: "My non-reclining first class seat was a disappointment on this long flight. The flight was full, so there was no re-seating option."
Pros: "Really liked the plan"
Pros: "I'm an American ex-pat who travels to and from between the US and Australia. I do whatever I can to fly on Australian rather than American airlines, as they are always much better in every regard. But in this case it wasn't feasible, and I found myself on a Delta flight. I'd say the overall experience was somewhere between okay-good. Nothing major to complain about, but nothing to rave about either. The entertainment options were decent. I appreciated the variety of newly released movies. However, I would have liked a greater selection of TV shows, and the availability of more episodes. I also appreciated the availability of internet access, but I don't understand why it has to be quite *so* pricey. Surely they could make a bit more on greater volume if they dropped the price a bit. I didn't purchase access, but I would have if it were 40-50% cheaper. The comfort of the plane seemed the same as any of the alternatives. Boarding and deplaning were as they should be."
Cons: "The service from the crew though was simply ok. They were just friendly enough not to be rude, but no more than that. Virgin Australia and Qantas consistently have much happier crews, who make you feel like a dignified guest, even in economy. The food was average at best, and they served two meals where the Australian airlines would serve three on the same flight. They also offered less in the way of snacks and drink refills. It seemed like they were cutting corners here, which I don't appreciate on a 15 hour flight. Also, they said they "proudly serve Starbucks coffee". After drinking it, I don't think they should be proud of that! Again, overall it was a decent experience. Nothing flashy, but nothing too bad either. If the costs are comparable for your flight, you should certainly choose one of the Australian carriers. You'll get better service from the crew and better food. The one caveat, however, is that Delta has WiFi, whereas at the date of writing this, the Australian carriers do not. While access is exorbitant, if you really need to get some work done on the plane, you might choose Delta for this reason alone."
Pros: "We got to board first"
Cons: "The seats were uncomfortable, the food was uneddible and we had to wait a very long time for our baggage"
Cons: "See above."
Cons: "Flight was delayed substantially. Sat on the plan 40 minutes before taking off after already being 30 minutes delayed."
Pros: "Reassuring that the airport desk staff were keeping an eye on my connection from LAX to Columbus. Turned out it was too tight of a squeeze and I missed the connecting airplane's door closing by a few minutes, despite having RUN through LAX to get there."
Cons: "I am disappointed by the lack of communication among Delta staff when we arrived at LAX. Our turn-around was late coming into SMF, thus late leaving. It would have been very helpful if the gate staff at LAX had advised me to not bother to try to make my connection, or called the next gate to tell them we were running over there. RUNNING. Or at least done something to act like they cared. I am disappointed by the lack of initiative. I understand flights cannot wait, and I would have greatly appreciated being saved the trouble of running to a different terminal and instead taking that time to change my travel plans. They may see travelers struggling like this daily, but to each traveler, a hiccup in travel plans trip is stressful and urgent. I ask Delta staff to please consider that when they come to work. Thank you."
Cons: "Took 8 hours to get from Oakland to Los Angeles. Flight delayed then cancelled at Oakland. Driven from there to San Francisco. That flight delayed by 45 minutes. Got on board and then they neede 4 people to get off the plane since it was overweight. That took another hour. Bad day of travel."
Pros: "Food was good, I had the fruit & cheese plate. Very good. I had a wheelchair so she took me directly to the doorway of the plane. Very nice young lady from West Africa. Nice selection of recent movie releases."
Cons: "My seat would not recline. Uncomfortable for such a long flight."
Cons: "1. Boarding order is not by seating making boarding very inefficient"
Pros: "The service. The plane (seemed like an international plane). Food options. The service and the service. There was a problem getting on, they allowed premium members to board but when I got to the plane, I was scolded by the cleaning crew lady (maybe the Mgr) that they were not ready and that she had informed 'them' of that and that no one is allowed to board while they are cleaning."
Pros: "There was a blanket and pillow available on the seat and the arm rests (all of them) went up... I appreciated that when I had to move mid flight. The attendants were nice as always... they weren't stingy with the small free snack that is included with the flight. (Small bag of peanuts or pretzels) that I liked. Usually feel like it is an inconvenience to ask for more than one.... but they offered 2! I was very happy to hear that!!"
Cons: "The entertainment was a bonus! Made the flight go by faster."
Pros: "Arrived sooner than expected! Nice, smooth flight despite cloudy, rainy day."
Cons: "Everything was fine."
Pros: "The crew is always great. I liked the environment was cooler. It doesn't need to be refrigerator cold but keeping things on the cooler side is helpful."
Cons: "The boarding process is always horrible. Folks crowd the gate before their class is called. It creates anxiety and edginess. Never a good way to start a trip. While it always goes relatively quickly I feel it should be more organized and folks made to follow a system. Cramming right up against the ticket counter doesn't do anyone any good."
Pros: "nothing horrible flight"
Cons: "This was almost a six hour flight there were no televisions available the flight was oversold and there were people on standby there was very little Lego room we were only offered snacks and drinks the crew was stressed we left late because we were instructed to check our carry-ons but that was not enforced until people were already on the plane getting on the plane and getting off the plane took a very long time there was very little leg room it was difficult to move around the plane because it was such a small plane the crew was very stressed out. I am very upset about this flight and will not fly with American ever again."
Pros: "Boarding process was smooth and fast"
Cons: "Do you think airline management sits around boardrooms to brainstorm ways to torture its passengers more? The seats and the leg room are ridiculous. It's gotten to much worse recently."
Pros: "I was so happy I could check in online and boarding was a breeze. I actually got to sit by the window when my original seat was in the middle. So nice of the ladies to suggest it to me."
Cons: "No complaints"
Pros: "The airplane was new. It had power plug and entertainment at each seat. It has a fabulous selections of entertainment for all ages. Comfortable seats as well."
Cons: "The crew only came offered drinks 1 time for a 5 hours flight. They did come by to offer room temperature water mid way through the flight. Food choices were minimal."
Pros: "Staff was very friendly and helpful."
Cons: "Movie kept freezing up. So did Sodoku game."
Cons: "I wish they have two sheets. I don't like to sit next to stranger. And hard to go to bathroom"
Pros: "I loved the extra room in the seating, great seats too. Plus the personal TVs and movie selection was fantastic!!! However, 1/3 of the planes TVs did not work. Luckily, my row of TVs did work and we had an empty seat between my daughter and me , so when my son's TV went out he sat in my row which did work. Great plane, once everything is fixed!"
Cons: "No power outlets or USB ports on a 5+ hour flight. Not great for business."
Pros: "Comfort, snacks, boarding process"
Pros: "The seat pockets were decent, though I like when the magazines have their own designated slot behind the tray in addition to a pocket. Also good there were power outlets. I liked that they didn't skip row numbers, including 13. So if you're in row 22, for example, you know that's literally how many rows back you are."
Cons: "It took 25 minutes from when plane landed until it reached the gate. There was also apparently an issue with the auxiliary power -- the lights went out in back half of plane when we arrived at gate. I prefer having a screen behind each seat, rather than those attached to ceiling on this flight, so that the entertainment can be customized."
Pros: "Everything went smoothly"
Pros: "The flight was delayed by more than two hours which caused us (me, wife, 4yo, and 7mo) to miss our connection from LAX to HNL. We had to stay the night in LA and take a morning flight to HNL. But despite the delay, the gate agent in Charlotte did a good job of updating people and remained very polite even when it was clear people were getting frustrated and starting to get sharp with him. Pilots did a good job of trying to make up as much time as possible. I can't remember how much time they shaved off but I think it was more than 20 minutes. Customer service in LA was solid too. Went to CSD to get our tickets changed. They had already changed our flight to a 8 AM flight. We asked if we could take a later flight because of the kids and he was able to accommodate. They also gave us vouchers for 3 meals and a night at the Holiday Inn. Having a delayed flight is never fun but the AA staff was amazing throughout."
Pros: "excellent from ticketing to depaning"
Pros: "I like américain airline"
Cons: "I don't like the transfer between the aéroport it take long time plus I pay the ticket for the bus when I ask British crew they sad is free. And I arive to my second fly in last minute.clise to miss the flight"
Pros: "I loved that they gave us a pillow and a blanket for travel. They also had free on screen entertainment with some of the best movies on there to watch and even provided free earphones if you did not have any."
Cons: "Nothing, I loved it all."
Pros: "Flight from Lax to Lihue. Very comfortable, crew enjoyable entertainment with options"
Cons: "Everything about the flight from.Boston to Lax"
Pros: "Quick boarding"
Cons: "No food or beverage service"
Pros: "The new clean plane. The pilot and crew were great."
Pros: "Great attendants excellent customer service"
Cons: "Awful TSAs"
Pros: "Rebooked before we got inside"
Cons: "Landed early but were left on the taxi way for nearly an hour while the gate wasn't ready. The first gate had a plane at it with "mechanical issues". Then it took about 30 minutes to get a different gate. Why do they give short layovers when their performance is not stellar?"
Pros: "Staff was friendly"
Pros: "Comfort in business class. Service was excellent."
Cons: "2nd meal choices were very limited."
Pros: "The different variety of movies that was shown as well as the usb port."
Cons: "No free wifi, more meals, and more drinks."
Pros: "Love the direct flights from RDU to West Coast. Wish there were more cities on the list. The flight was delayed about 45 minutes after we boarded for take off. I hate sitting on planes idling. The seats are already uncomfortable, then add more time onto that to sit. But we made up the time in the air for an on time arrival. Hmmmm?"
Cons: "For a 5 hour flight at dinner time and then the 3 hour time change, the snacks provided are not enough. You just have to remember to bring food on the plane and then risk annoying your fellow passengers with the food/dinner dining space. More checks of drinks would be nice too. Cost cutting measures, but minimal considering a packed flight and pretty high ticket price."
Pros: "Snacks, meals, movies"
Cons: "Too squishy Flight attendant didn't give us a card to fill out for customs. She just walked right by quickly without asking."
Cons: "Baggage claim process way too long. Took 1hr to get off plane."
Cons: "I despise Heathrow. I'll only go there or use an airline there as a last resort."
Cons: "The flight was delayed 9 hours for mechanical issues and they were not able to do anything. Since booking with Kayak neither Alaska airlines or American Airlines would help in getting us an earlier flight and both airlines said they couldn't help after repeated calls. Won't be booking any American Airlines flights throug Kayak again."
Pros: "Quick and smooth flight."
Cons: "Cramped seating. As per usual."
Cons: "Lax arrival delayed"
Pros: "I appreciated the fact that I kept getting flight delay updates...."
Cons: "I purchased the earliest flight of the day from Vegas to Los Angeles so I could be in LA by 11am so I could attend the 1pm Dodger game at dodger stadium... ( I specifically flew into lax for the game that I spent $100 on tickets for) well I arrived to LAS at 5am by 515am I received my first notification that my flight wouldn't be leaving until 1030am.... I was a little annoyed but hey I'm still going to make it to my game, ( I just needed to let my ride know who's lives 3 hours away from LA that my flight was going to be 3 hours late not to rush) well about an hour later I got another notification that my flight was now being pushed back to 230pm.... at this point I have no choice but to look for another flight.... I found another flight on Southwest leaving Las at 1210pm arriving in lax at 120pm... perfect I can still make my game... That flight was boarding on time... ran into some hiccups on the runway... arrive to lax at 130pm... not a problem can still make my game... sat on the runway at lax until 335.... needless to say I missed the game... while in the air I received another text that my American airline flights was now pushed back to 530pm... mind you my day started at 5am on Las Vegas to catch a flight out at 720am.... Now had I not found that other flight I would have been sitting around Vegas airport for over 12 hours.... I was not a happy flier today, specially because the actual flight is normally no more than 45 minutes start to finish... I could have rented a car and drove... would have been cheaper and I would have made it to my game ...."
Pros: "Legroom was decent and the flight was fairly empty. So lot of space."
Cons: "No vegetarian food though it was mentioned earlier."
Cons: "AA charges extra for a lot of the economy seats which they claim are "premium" but do not warrant the excessive price tag."
Pros: "I enjoyed the entertainment because I don't watch movies in the theater often. The movies I saw in-flight were recent films I've been wanting to see and made time pass fairly quickly."
Cons: "I'm not a giant, but there definitely was not enough leg room in the main cabin. I could not sit comfortably, especially in the middle seat."
Cons: "They were extremely slow at boarding and over-estimated how many pieces of carry-ons were being taken on board. As a result, every one who boarded the plane late were asked to check their carry-on bags in. We got on board only to find that there was still a ton of space in the overhead compartments."
Cons: "I was expecting to be on an JAL flight but it wasn't JAL and was operated by american airlines and I feel ripped off."
Pros: "Plane was good. Not jammed too tightly to be comfortably."
Cons: "Plane was late leaving. Baggage took a ridiculous amount of time to come down."
Pros: "It was uneventful and nobody got aggressive or put hands on my."
Cons: "No free meal was served."
Cons: "The seats were cramped and uncomfortable. The entertainment options are very limited on a cross-country trip. I also don't see how there are no charging options at all."
Cons: "Poorly food and problems at the check in, although my documents were all in order. Also, we also missed our flight because of the security, who double checked for nothing. Was very very stressful, i will think twice next time before choosing to fly with BA. Check in online wasn t possible."
Pros: "Staff was friendly and flight was timely."
Cons: "Bad smell on the plane and 20 minutes of turbulence."
Pros: "Boarding was easy and I liked the film selection."
Cons: "I was placed in the back of the plane and subsequently they ran out of the food option I would have chosen. There was only pork left which I cannot eat. I was left hungry and the stewardess was rude about it- I understand that she was likely tired as I was in the last row but it's literally her job. The flight was also pretty turbulent- which is usually worse in the back of the plane."
Cons: "Waited an hour in the plane after we landed at lax to get off the plane."
Pros: "Good variety of entertainment options. Wifi reliable"
Cons: "Food options were horrible. Need to offer non seafood/pork option."
Pros: "We bought the extra legroom. Worth it."
Pros: "The flight was delayed for 2 hours. That's not human."
Cons: "After the 2 hours delay, I had to take a shuttle that took forever to get to the terminal that has my suitcase."
Pros: "The flight itself was smooth and quiet"
Cons: "The delay was to accommodate other passengers, but we sat in the airport for hours. AA's communication about the situation was poor, at best, the staff was tired and cranky, and there was no effort to make sure that we were not inconvenienced."
Cons: "Arrival seemed uncoordinated and didn't have a dedicated terminal gate."
Pros: "Flight arrived ahead of schedule, cordial crew, discounted fares"
Cons: "You have to pay for everything extra...luggage, seat, food"
Pros: "Great pilot. Smooth take off and landing. Great crew. Professional and friendly."
Cons: "Everything costs. From carry on bags, to a bag of snack peanuts. Very disappointing. (I would rather pay more on the ticket than to get nickled and dimed for everything)."
Pros: "flight was on time"
Cons: "the most uncomfortable flight I've ever been on. No in-flight entertainment, no free non-alcoholic drinks, no magazines in back seat pocket, seats felt carved from concrete"
Pros: "Quick boarding, and fair service"
Cons: "Nothing super fantastic to say, but also no real complaints!"
Cons: "no drink, just a free cup of water for 5 hrs flight delayed 6 hrs just for one family that needs special medical care seat can not adjust, not comfortable"
Cons: "Did not like the fact that I paid for my fair, my luggage, my carry on, and then my seats. Only to find out the seats were hard they didn't recline and I had to pay to have a drink or snack on a 5 hour flight. After all the money you made me pay, you would think I'd get something to eat and drink for free"
Pros: "Nice crew"
Cons: "Having to pay $4.99 for a soda."
Cons: "The non-reclining seats"
Cons: "Flight left Over 1 hour left. Waited on runway."
Pros: "Todo bien gracias"
Cons: "Más personas que hablen español Gracias"
Cons: "Paying for carrying a bag and for snacks. They aren't any cheaper than other major airlines when taking that into account. Do not recommend."
Pros: "The crew was friendly"
Cons: "Starting with boarding- what happened to loading the back of the plane first? That was much more efficient! That way the people in the back don't have to wait for row 8 to get settled before the rest of the plane can proceed with boarding. Once you get to your seat, it's so uncomfortable! They're molded in such a way your head always leans forward, they don't recline, there's very little leg room or side room. Arm rests are half the size of the usual, and tray tables are also half the size! If you're on the plane for an hour flight, it's do-able, but any longer than that, you'll be miserable. For the record, I'm tall and thin, and I felt squished sideways."
Pros: "Crew was pleasant. Boarding was quick."
Cons: "Plane was delayed half hour. Could have been cleaned better. Forward bathroom smelled like urine. Don't like the request for tip when purchasing food or beverage. We are already charged for EVERYTHING!"
Cons: "LATE DEPARTURE"
Cons: "no free drinks? 2.99 for a coke? no pretzels? why i had to pay 70$ for my bags what"
Cons: "Additional costs for selecting a seat and carrying on a bag that was not readily apparent when the flight was originally booked, but added $50+ to the overall cost of the flight. In addition, I experienced a 2+ hour delay on my flight from Chicago to LAX on a Sunday evening, which soured the comfortable end to my weekend travel experience."
Pros: "Friendly and professional staff!"
Cons: "Aircraft was not as clean, as anticipated. Dirty hand prints on the window panel and side wall. A passenger behind me complained about blood near her seating area."
Pros: "Gate crew at Denver on May 2nd (afternoon) were just disorganized and confused. She was just stressed out for no reason. Seems like not a people's person and can't stay calm at ALL. Can't handle stress at all"
Pros: "I got a full row to myself.."
Cons: "Could not recline seat. Could not understand flight attendants' speech."
Pros: "Waited for 50 mins on tarmak after being told we were going to be 30 mins early. Moved meetings and then had to move again. Not okay"
Pros: "The plane boarded and left on time and arrived on time."
Cons: "Almost everything! I chose this flight because of the price. However, upon check-in, there were three big extras : checked bags were $40 each, and any carry-on that could not fit below a seat was another $45! The icing on the cake wss that we had to pay for seats. The cheapest were an additional $5 each, and seats up front were $15 (although these were no different from those in the rear of the plane.) When we landed, the flight attendant announced that we were 20 minutes early and that we needed to "remember that the next time when we are 20 minutes late." As it turned out, we could not deplane for another 20 minutes anyway. I will not fly this airline again."
Pros: "No comment on food or entertainment"
Pros: "The smiles on the staff, especially one young man who is an attendant. Told him he had a great smile for so early in the morning. Kudos for his attitude. There was an older gentleman who was an attendant also...this was the younger one. Love, love your destinations and prices."
Cons: "Seats could be more comfortable but I will take the tix price any day over that."
Pros: "Flight price was good"
Cons: "Baggage price is ridiculous"
Pros: "We landed on time"
Cons: "Everything, this was a completely miserable experience! Pay extra to choose your seat or risk not sitting beside your spouse, pay extra for checked bags, extra for carry-on, extra for s soda, hard fixed seats can't even lean back. Avoid this airline for long flights!"
Cons: "VERY uncomfortable seats!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
Pros: "On time"
Cons: "Seating was very uncomfortable drinks and snacks were all at a charge constant advertising for promotional packages on the loud speaker not a good experience at all"
Cons: "No soap or paper towels in the commode area!!! Forced to use Germ X to cleanse our hands! Had to pay an additional amount for a seat and carry on? Was not made aware of that during booking!! A pillow would be nice!"
Pros: "Cheap flight. Crew was nice."
Cons: "Had to pay for everything from the food to seats. Flight was delayed 3 hours. Up charge of 60$ for carry on."
Pros: "It's cheap!"
Cons: "This is one of the worst airline I've been on. The seats are extremely uncomfortable and the space is so tight even for me (I'm only 5'1). They blast the AC so high that I can't even fall asleep. If I have a choice, I would avoid this airline. This was the only airline with the time that matched my schedule and with a very economical price."
Pros: "I am an easy going person and thought my expectations for air travel were low enough but this flight proved me wrong. After paying for the flight, then paying for your bags, and then paying to choose a seat, an extra $120 later, you are finally on the plane. The new seats are paper thin, the trays are the size of a trashy paper back novel, the arm rests are hard chunks of plastic that barely allowed room for an elbow. Being six feet tall I often feel a bit more cramped than others, i expect this, but this was the worst I can remember. In addition to the seats being the thickness of a potato chip, they do not recline (I was told they are "pre-reclided") and the seat backs are short which left my head bobbing well above the back of the seat. Meanwhile, my knees are firmly smashed up against the seat in front of me, preventing me from slouching at all to allow my head a place to rest. Then there was my polite request for a cup of water, "we have bottled water for $2". All beverages are for purchase only. There will be no sleep or comfort on this 2 hour flight, enjoy and thanks for flying."
Cons: "The crew was very nice, plane was clean, and the flight got in early."
Pros: "Rough flight but early to Orlando!"
Pros: "The loading zones made since tome: meaning to board the plane from the rear to the front of plane. What entertainment????????????????"
Cons: "Not being able to get juice or a pop w/o paying a fee."
Cons: "The flight was delayed 2.5 hours for no explained reason."
Cons: "Everything, no lack of communication upon changes, horrible flight, no accomedations for delays, the lack of knowledge for known delays. The fact I have to pay for a check in ."
Pros: "Flight was on schedule and in fact arrived at Denver ahead of time. Crew was fine."
Cons: "Seats on the aircraft do not recline making it uncomfortable. The tray table are tiny which is inconvenient and there is a price for any beverage which is awful. Absolutely did not like the fact that we had to pay for luggage, with carry on being more expensive than check in. This was absolutely ridiculous!"
Cons: "6+ hour delay"
Pros: "safely arriving at my destination."
Cons: "this takes no fails to a new level. a tray table the size of my hand, seat backs do not recline, no music or option for any entertainment, paying to not sit in a middle seat."
Pros: "Everyone was extremely friendly and helpful!!!"
Pros: "The staff of the flight was well organized. It was not a huge crowd getting on the plane. It was great!"
Cons: "same as before"
Pros: "Staff were friendly"
Cons: "The seats were terrible, temperature in plane was very warm, little air blew thru the vent above my seat even when completely opened."
Pros: "I like the price of the tickets, but then you have to pay more."
Cons: "That we have to pay for each bag we take, pay extra to choose seats, no food given we would also have to pay and no TV or entertainment."
Cons: "We had a flight leaving at 6:45am from Denver. When I woke up at 3am I received an email that stated our flight had been canceled. I called Frontier and they said that it was not cancelled and the plane was on time leaving form Denver. They suggested to get there as soon as possible as the airport was busy. We took an Uber to the airport, waited in security for over an hour, and made it to our gate. Were there for about 5 minutes then Frontier said our flight was cancelled. They knew from the start that it was cancelled and they wasted our time. We could have been at home trying to reschedule our flight. They also could not get it us to Los Angeles. We had to reschedule to Las Vegas, rent a car there and drive in. DON'T FLY FRONTIER. I have heard so many similar stories. They also nickel and dime you for everything. Their seats don't recline, they charge you for any drink, I'm surprised they don't make you swipe your credit card to go to the bathroom."
Cons: "Cancelled my flight and lost a day with my son."
Pros: "It's so nice to not be bombarded by mircrowave radiation durint the flight, thank you for not having wi-fi onboard, we appreciate it!"
Cons: "Seats could be more comfortable"
Pros: "$74 flight"
Cons: "$70 in baggage fees. 1 carry-on 1 checked-in bag(32lbs.) $16 to pick a seat. All food and beverage besides water came at a cost on 5 1/2 hr flight. Seat was awful. Hard, didn't recline even a tad bit. No wifi. Had I known this, I would have saved myself $20 in the long run and been way more comfortable on United. A really bad trip."
Cons: "The seats and setup were miserable. The Little charges constantly add up— so the ‘discount’ flight was within a few dollars of flying with a real airline"
Pros: "Crew on plane was very friendly."
Cons: "Crew was so rude at the airport - took us an hour to get through a ten person line to check our bags. Could have gone a lot better had the Spirit employees cared and prioritized those who were prepared and not just buying tickets."
Pros: "STRAIGHT FLIGHTS"
Cons: "SEATS DO NOT GO BACK"
Cons: "They charge for everything and don't allow you to pay for bags when you purchase but if they aren't paid for when you purchase then you pay more. The customer service reps constantly try to upsell."
Pros: "Worst airline proved to be much better. Paid a few dollars more for a truly great seat. Other airlines you pay more and get less space. No luggage so can't speak to that. Flight attendants seemed fine. No better, no worse than major airlines. Whole thing was a nice surprise! My seat in exit row at window, had a big bar or something under my behind that I had to keep adjusting my position because it was very uncomfortable."
Cons: "Everything was good, except for whatever was wrong with my seat cushion. No major complaints. If they have a Frequent flier program, didnt see it anywhere and I fly coast to coast, so could be important. No credit card, thank you."
Pros: "It's non-stop"
Cons: "The most uncomfortable plane ever, its like cuddling with a really skinny person it feels like a bag of elbows"
Cons: "Literally the most uncomfortable flight I've ever had. !65 for the price, it might be worth it. Might."
Pros: "Great customer service from Airport Personnel"
Cons: "Luggage fees, extremely uncomfortable seats, In flight fees and no interest in assisting with basic needs as simple as water"
Cons: "The wait at baggage claim"
Pros: "It was a direct flight and a good price."
Cons: "The seats were very small and uncomfortable. No drinks or snacks unless you paid extra."
Cons: "I paid extra to get the seat by the emergency door which is a bigger seat with more leg room.They took my money and said they would give him the seat but they did not give it to him."
Pros: "To be honest outside of arriving safe, I didn't enjoy anything."
Cons: "In short, they charge you a lower fair to hook the customer in and then nickel and dime them on everything else. They charged me $52.00 to check my bag $52.00!!! If I knew that I would have just booked a regular priced ticket on a regular airline and enjoyed the ammenities they have to offer. Long and short of it is I will never fly Spirit Airlines again and I will let my friends and family not to do so either."
Cons: "Rude. They think it's a joke when people can't get home."
Pros: "Nothing, prices were not even that cheap and after bag fees and other hidden fees it was a complete scam"
Cons: "Everything. Seats don't recline. No water. Bad staff. Terrible pricing strategy"
Pros: "Got us here safe. Thank you"
Cons: "Thefact that my baggage wasn't included in original ticket purchase. I had to pay $52 extra for my bag. Thats expensive."
Cons: "Ridiculous. Pilot was missing which causes a huge delay."
Pros: "Flight attendants"
Cons: "Seats no movies boring ride"
Cons: "I will not be using this airline ever again."
Cons: "Price gouged every step of the way, spirit airlines should not even be permitted to operate. Expect to pay $50 or more if you should be so brazen to want to bring luggage. Checked bags wouldn't be an unusual charge but even a carry on bag has a price tag. For the ridiculously high price for a one way ticket, not even so much as a complimentary cup of water was offered. No in flight entertainment, not even a flight magazine or skymall. The horribly uncomfortable seats were too narrow, and 11 inches apart from the rows ahead. I'm a short person and even I had my knees against the seat in front of me. On top of that they don't even recline. A passenger behind me was listening to headphones so loud that it was clearly audible to three rows in any direction. At one point an attendant asked him to turn it down, but within an hour he had them back up for the rest of the trip, with an "I tried" shrug from the attendant. Before landing another attempt at pandering for money was made in the form of signing up for frequent flyer miles, by purchasing spirit membership. I will never fly spirit again and would strongly urge anyone to shop around before considering spirit as their airline."
Pros: "On time and outgoing stewards"
Pros: "New plane"
Cons: "No PreCheck"
Pros: "Nice crew , on time boarding and arrival time"
Cons: "Old sits"
Cons: "I paid 168 dollars extra for bags and over sized seat they didn't give me the seat I booked and wouldn't credit it for me I called spirit and they didn't do anything to help. Worst customer service with spirit"
Cons: "Couldn't recline the seat not even a little was in the upright position the hole flight."
Pros: "The airline attendant was willing to laugh at the situation and understood us- made fun of how cheap the airline was"
Cons: "The flight kept changing times, sending me notices, finally hours late and hours after the entire airport was closed we boarded and pushed off, then the plane broke. Two more hours we boarded another plane, landing at 1:30am- then when trying to exit the jet bridge broke leaving us in the plane longer."
Pros: "Two delays, Rush on boarding and flight attendant thT treated us like children!"
Cons: "terrible planning. terrible service. ridiculous airline."
Cons: "My flight was cancelled a few times and then I had to buy a much more expensive flight because I needed to get to my destination on time. Spirit promised everyone would be booked for another flight ASAP at no extra charge, however I had to book a flight leaving within the next 12 hours. So i bought a new flight and they refused to compensate! I'm going to fight this and never fly spirit again."
Pros: "There was nothing redeemable about this flight besides joking with the other passengers on how bad Spirit is."
Cons: "Everything. The flight going out was late. The flight coming in was late. No reclining seats except for the first row. 4 seats have the reclining feature on the WHOLE PLANE!! This is by far the worst airline I have ever flown with. It's not worth the cheaper prices because even if you get a cheap flight, you basically have to fly with a backpack and not care where you get sat."
Pros: "N/A because the flight was cancelled"
Cons: "Bad customer service, under staffed, confusing help, shitty hotel accommodations"
Pros: "Absolutely nothing"
Cons: "-Plane was delayed -Plane was late showing up -They proceeded to tell us they couldn't find a pilot to fly the plane -Waited in line three hours for them to say that they couldn't get us to our destination in three days -We had to cancel our trip and try and get everything refunded because spirit is an unorganized disaster"
Pros: "The people at the desk were friendly when they cancelled the flight."
Cons: "They cancelled the flight as we were getting ready to board. They said their first officer went over his time and had no-one in line to replace him. I would say very poor planning. I will never fly spirit again! I always heard bad things about Spirit airline, but I thought I would try it out for myself. Well.....now I can tell my story."
Pros: "Not much other than it is inexpensive and the delays were not terribly inconvenient."
Cons: "There was no running or hot water on this flight. Couldn't use the faucet in the bathroom to wash my hands. No hot drinks obviously."
Pros: "No frills so don't expect it super long delays x 2 when leaving with luggage issue then waited almost 30 min for luggage at baggage claim"
Cons: "See above - otherwise nice crew Ana fight"
Cons: "Flight was cancelled without warning after airport arrival. Had to stand in line with hundreds of people for refund or rebooking with only three service agents working. No compensation offered."
Pros: "the ticket price was great direct flight is awesome in saving time , very convenient for business i travel with a service animal and everyone was helpful"
Cons: "1 hour departure delay"
Cons: "I don't like how sneaky spirit is. They make you think it is a cheaper flight then the rest of the airlines but then make you pay for every little thing. Seats, food, and baggage. There is no entertainment, the seats didn't recline. They are the worst airline I have ever."
Pros: "The flight crew was polite and the desk clerk was very helpful."
Pros: "No layovers"
Cons: "Seats are to hard"
Pros: "Everything was on time and it was a very smooth, pleasant flight"
Cons: "The bags took an extra hour in the baggage claim"
Pros: "That I got home safely."
Cons: "Honestly, this was the worst travel experience of my life, both to and from Detroit on Spirit Airlines. First and foremost, there seem to be entirely too many seats inside of this aircraft - I estimate that with my head back in the seat I have approximately 5 inches of room in front of my face - even less if that person were to recline (so glad they didn't). The little lap table does NOT sit on my lap - there was no way for me to use my laptop once on the plane as the laptop (which is a tiny macbook air) is too large to fit between my lap and the chair. The flight itself was fine, more turbulence than usual, but I'm assuming that's a weather situation. Both ways my flight was late and at each stop my luggage took over 40 minutes to reach the carousel (almost an hour when we returned home in Los Angeles). We were charged for our bags being over 40 lbs on our return trip, despite our bags weighing (around 45 lbs) the same as they did on our flight in (not sure if they changed policies over the holidays). I said to myself years ago (after several bad trips on Spirit) that I would never fly with them again, but given the extreme surge pricing this holiday season I was left without much of a choice - however, moving forward, I can all but guarantee I will never select this airline again."
Pros: "Flights were on time. Staff was nice. Price of the ticket."
Cons: "Plane was very cramped. Seats didn't recline."
Cons: "New Year's Eve flight, 10pm touch down, they lost my daughter's bag even though all flags were checked at the same time. There was no one at the desk to help us. 24 hours later we still don't have the bag. Additionally, the seats don't recline and the bathroom was dirty an hour into the flight."
Pros: "Crew was fine, plane appeared to be new and was very clean. We don't usually complain about travels and delays beyond control of the airline ... However - here is our view -"
Cons: "You think you are getting a good price on the flight until nickel & dimed with all the extras - bags, seats, boarding passes, and MORE. And prices rise if you don't take care of all fees during initial reservations. Did not board on time. Seats are too close, can't even cross legs, do not recline except for the broken chair in front of us which caused additional cramped surroundngs. Have to purchase EVERYTHING including water coffee & soft drinks."
Cons: "Everything about the company. Poorly ran. Poorly executed."
Pros: "Spirit decided to live one of my friends case in Detroit and he got a lot of problems to get it back"
Pros: "Boarding was fast and simple. Crew was friendly."
Cons: "The Pakistanis who were rude to my emotional support dog and I, the delay taking off, the 45 minutes spent on the runway trying to get to our gate, the screaming kids who ran up and down the aisle, the drunk in front of me."
Pros: "Smooth landing! Crew was entertaining."
Cons: "Seats did not recline."
Airlines flying from Detroit Metropolitan Wayne County to California have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
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