I liked the price before I paid for a seat and luggage.
Fee fee fee fee fee fee fee fee fee. Then, the line to check luggage was no less than 150 people deep so in order to make my flight, I paid an extra $55 FEE to carry on. Spirit is a discount airline, I understand that. But you can only skimp on everything so much before it takes your entire operation to an unacceptable level.
spirit charged me $55 for my carry on bag even though when i booked through kayak (priceline) it said it was included. if the flight home was not delayed i wiuld have paid an extra $110 for this trip. it would have been cheaper to fly delta.
The airport was understaffed with very disrespectful representatives of Spirit. After waiting 2 hours in line to just drop off bags, we saw 3 flights that people had to rebook because they missed them. Everyone I saw was there 2 hours before the flights, that is unacceptable. No direction for which lines to be in. When we would ask ,the woman would walk away from us. Again not acceptable. We pay you not the other way around. Customer service at the airport is a disgrace.
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