Never enough food selections
That i finally got hom
I called bc of weather issues, and it said you may have a wait time more than 30 minutes. I waited 2 hrs and 45 mins without any update on how much longer it would be. The website told me to go to the airport the day before to see a representative. I went to the airport and they told me call back or come back the next day. Information was all inaccurate and after another 55 min wait on the phone (stated “more than 30 mins) i got an agent and rebooked my ticket.
I paid for extra space and it satisfy my needs.
The personnel service during the flight was mediocre. In my opinion they don’t know what is customer satisfaction. They have to show that they like what they do with a simple smile. They are not doing the customer a favor . That is their job a good customer satisfaction
Comfortable flight. Got an economy plus seat at Silver level. Middle seat was empty. New interior in airplane with power outlets and mood lighting in cabin. Free movies available on network. For a short flight of this duration, a very comfortable atmosphere.
Boarding process was chaotic. Gate staff didn't seem to be announcing boarding groups. I like how American has a promotion with T-Mobile for 1 hour of free wifi internet, which United doesn't.
Excellent staff and organized service. Entertainment syst m standard but worked well without problems.
Food was just OK
Efficient, on time and many updates to our email address. Fabulous customer service.
Same as above
That was the most comfortable flight I have ever had. Famous German standards of excellence. Everything was just as it's supposed to be. Punctuality, politeness, order - just perfection. Thank you for such a great treatment!
These seats are small
Free everything...food, wine, spirits, movies, etc. Nice crew!
Seats a little hard, main dinner dish was a little odd but okay.
They switched my gate 5 times and lost my baggage.
Great Service. Truly enjoyed Economy plus!
So much food!! They kept bringing food out the whole flight..The seats were great. It was a very comfortable flight
no complaints whatsoever!
Incredibly attentive service
Internet service didn’t work. Also waiting for can refund because of unannounced 12 hour delay on the outbound flight.
My personal stuff been stolen in airports
Airport was pretty impressive,
Waiting Area in DOHA for boarding does not have a latrine to use, so once you checked in you can't go back out.
Flight Attendants were really helpful especially when one of my child had a nose bleed, we had at least 3 attendants, tending to our needs when that happened and they did not leave until the situation was resolved.
Detroit Metropolitan Wayne County (DTW) United States
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|Flights Arrive in||New Delhi Indira Gandhi Intl|
|Flights Depart from||Detroit Metropolitan Wayne County|
|Airlines||United, Lufthansa, Virgin Atlantic, Qatar Airways|