Find cheap flights from Detroit to New Delhi

Pros: "Same as before"
Cons: "Same as before"

Pros: "Great crew, great customer service by phone, great food and entertainment."
Cons: "Boarding and deplaning took ages, but don't they always?"

Pros: "The crew was amazing and seat very comfortable."
Cons: "If I did not have to spent night in Doha waiting for connecting flight."

Cons: "Qatar Airways... Never to expect more"

Pros: "Qatar Airways could not be described except a FIVE STARS airline. Great hospitality and respectful crew"

Pros: "Crew was professional"
Cons: "Plane is dirty Food is disgusting Bags treated so badd"

Pros: "Cabin crew attentive, cabin quiet, seats comfortable, rest rooms clean."
Cons: "Hot food was luke warm, portions skimpy."

Pros: "Good"
Cons: "Food"

Pros: "Great"
Cons: "Everything thing is fine"

Cons: "Food and seat comfort could be better"

Pros: "The Crew was amazing. The Seat were the best Selling point fort business class"
Cons: "More space for the arm rest ans legs space"

Pros: "New plane and Q suite was excellent"
Cons: "The AVML selection could be better"

Pros: "NA"
Cons: "NA"

Cons: "Transfer was messy, no screens or indications on sight when landed in Doha to transfer with a very short time. Boarding in Doha was extremely slow, some passengers had issues with their travel documents and instead of handling those issues on the side, they kept everyone waiting for over 15 minutes"

Pros: "The crew were very friendly and helpful."
Cons: "It seems the major airlines use older aircraft when the destination of the flight is a third world country(or Africa). The seats aren't as comfortable and the entertainment system (screens) are not as good as a Qatar and Europe bound flights."

Pros: "I am very pleased to travel with Qatar airways. Qatar airways and Singapore Airlines are the best companies."
Cons: "I was a little bit annoyed with the staff at the Doha airport at the boarding gate because she did not let me get in to boardin in priority even though with my privilege club card, I do have to insist after the call for zone 1 to proceed for boarding."

Pros: "good crew"
Cons: "plane hadn't been cleaned (trash/food garbage in the seat pockets), plane was very hot"

Pros: "Best business class I have ever been on. Better than most First class."

Pros: "Had always liked the airline and on board crew members"
Cons: "Ground crew members in Doha airport need attitude check. been spotting these too often. On Board crew members are much better."

Pros: "First it was a brand new airplane and only that but it came with good food selection and enough spaces for tall guys like me ."
Cons: "None"

Pros: "Excellent service. Excellent quality of food."

Pros: "Crew were supportive because pain in my heel and they ran out of food selection even though front of plane. Thanks especially to supervisor Jane."
Cons: "Need to provide further quantity of non veg selection even though front of plane. Plus the taste of all food were Unsatisfactory and could not finish that was starving at end of flight. Recommend hire international famous gourmet chief. Removing casing of my tablet for Qatar security airlines into usa was painful that broke 6 finger nails. Need to warn on the website or ticket security requires remove casing at Doha to usa. Had no issue from USA TO Doha which requires no removal of hard cover casing."

Cons: "I had been told my checkin bags will be available at final destination but I had to pick them up at Delhi and do the checking in once more which was a lot of hassle with kids"

Cons: "The seats were cramped"

Pros: "Dedicated to customer service"

Pros: "Seat features. Extensive beverage and food menus. Great IFE system"
Cons: "Had to flag down crew for pre-departure beverage and hot towel. They are usually more attentive"

Pros: "Boarding from Doha and service in doha."
Cons: "ASSISTANCE IN DELHI..my parents did not even get wheel chair after long tiring journey..they were keep trying for help and did not get any help..I am asking is this the airline duty or not to give assistance who is in need.even did not get the porter to carry the heavy luggage.is anyone responsible for that? what is the use of this nonsense servey?"

Pros: "On time and 5 star service"

Pros: "Very nice. Everything was great."

Cons: "Luggage checking is very poor, the person on checking ask me to remove my shawal, i said to him it is insult to me , i never forget it , never plan to travel on Qatar airways"

Cons: "Service is great and the plane flew so smooth"

Pros: "Crew was very accommodating."
Cons: "Nothing to report."

Pros: "Landing and botding is safe"
Cons: "...."

Cons: "The online check in system was down so we all had to line up to check in."

Pros: "Complimentary upgrade to business class."

Pros: "I was actually impressed with the entertainment selection :)"
Cons: "The economy seats are just unfortunately not a place you can get comfortable enough to sleep. On 14 hour flights one hopes to sleep."

Pros: "Staff is always friendly and helpful, easy to communicate with Great movie options The 13.5 hr plane had very few passengers so I was given an entire row of 3 seats to myself Food is generally good -- Haagen-Dazs ice cream was a plus!"
Cons: "Second flight boarded an hour late, though it was never listed as delayed (a bit confusing) 4 hour plane had very little leg space"

Pros: "Nothing. Despite booking Qatar Airways for both legs the transfer distance is incredibly far. Only just made connecting flight!"
Cons: "Why does it take 2 hours to get all passengers on board? Why only one exit/ entry point to board/ disembark for an Airbus 440? The mist inefficient organization of passenger logistics you can imagine Hopeless airports..useless Airlines"

Pros: "Comfort and Cleaniness."
Cons: "Food and ways to provide chairs - avoiding providing wheel chairs and food requirement."

Pros: "The entertainment options."
Cons: "I didn't have any complaints. I thought everything went very well."

Pros: "Excellent service and in time flights."
Cons: "Nothing."

Pros: "Food was great, good selection of entertaiment and movies, seat comfortable (even for economy class). Very friendly flight attendants. This was my first flight with Qatar and I'm now a big fan"

Pros: "Crew was exceptional and in-flight entertainment options superb. Meals were well apportioned and delicious."
Cons: "Seats were a little narrow, especially the middle ones but to be expected when flying economy."

Pros: "Again on time and effortless boarding made the overall experience a good one."
Cons: "Our suitcase was damaged...still in the process of trying to get it fixed. Hopefully it will be done soon. I will then update this report. Could maybe clean the toilets as it did become a bit messy."

Pros: "Generally ok but not as good as other Middle East carriers"
Cons: "The leg room on this flight felt less generous than other carrier and the food was poor almost inedible. The aircraft (777) seemed much noiser than other aircraft I have flown on and the noise from the toilet flush could be heard 10 rows away"

Cons: "Seat cushion was hard for long flight time!"

Pros: "I have never had such an easy long distance flight. Hope to fly with Qatar again!"

Pros: "Quick, easy boarding and nice crew with professionalism."
Cons: "Food wasn't great, but edible. No options for a vegan who didn't choose a vegan meal as the flight was booked last minute. Unhealthy food all around."

Pros: "Once I made it to my seat, easily slipped back into a meditative trance."
Cons: "Unannounced delays. Waited in a line, then another one. Probably just different security protocol than I'm used to."

Cons: "No US airline seems to have figured out how to board without long line in the jetway. But not a big deal."

Cons: "WiFi didn’t work at all."

Pros: "Safe and fast journey."
Cons: "Vegan options for everything."

Cons: "They sent my luggage to a completely different state! Now I have to wait till it gets to LGA and then they’ll send it to me."

Cons: "Sat on tarmac for 20 mins because we were early..."

Cons: "Great"

Cons: "B.S. all the Delta Boarding groups. Geez, have you lost all common sense! C'mon... I understand the ill/med conditions passengers. How about 1 kid, then 2 kids then 3 kids, w/ cataracts, bladder probelems, Platinum, Gold, Silver, Paper, Plus 1, Plus 2, Main Cabin 1, 2 and 3."

Cons: "The coffee could’ve tasted better."

Pros: "Friendly fast service to Albany"
Cons: "The EXTRA upgrade price from coach was a little bit better than economy coach but not much."

Cons: "WiFi"

Cons: "No meal option and my video screen volume did not work"

Pros: "All was good"
Cons: "All was good"

Cons: "Excellent"

Cons: "It was perfect."

Cons: "Being on time"

Pros: "Lots of in flightentertainment options"

Pros: "There was an agent named Christopher working at the Delta terminal in San Diego, and he was tremendous to work with."

Pros: "Everything went smoothly. Baggage was at carousel before we were, a first."
Cons: "Everything was fine."

Pros: "Nicer plane"
Cons: "One stewardess almonds mowed me down with cart"

Pros: "Quick and easy."

Pros: "Pleasant."
Cons: "It was scheduled so late at night."

Cons: "Crowded seatibg"

Pros: "My upgrade was fabulous!"

Pros: "Excellent very good"
Cons: "Good service excellent"

Cons: "Bad information about delays"

Cons: "Food."

Pros: "Not much to like"
Cons: "Poor customer service, panicking customers for nothing and just general lack of consideration for paying customers. Definite turn off to Delta. Not planning to use this airline agaon"

Cons: "Layover"

Pros: "ditto above"
Cons: "ditto above"

Pros: "Nothing bad and nothing particularly good."

Cons: "Hard to get comfortable even in easy comfort but easy comfort is better than typica arats."

Cons: "Goog"

Pros: "on time, clean, prompt."

Pros: "Updated plane, movies are old but a verity"
Cons: "Lost two pieces of luggage"

Pros: "Very professionals"
Cons: "N/A"

Pros: "Able to watch an interview. Then part of a movie which makes the time fly."
Cons: "Late departure. Late arrival. So I got my car and landed in terrible traffic. Which I had hoped to avoid."

Pros: "I appreciated the kindness of the staff at each of our stops. From beginning to end they were polite, helpful, and kind!"

Cons: "Seating was tight"

Cons: "Plane was hot but that seems common for these small planes during the summer."

Pros: "Cookies"
Cons: "Space"

Cons: "See above."

Cons: "Amazing"

Pros: "On line customer service was very courteous and helpful."
Cons: "We waited overnight in the airport without even an offer of accommodations, toothbrushes, meal vouchers, etc."

Pros: "Airplane was good, boarding was fast."
Cons: "Did not have the fruit and cheese plate."

Pros: "Very friendly and efficient. Food was hot and red wine excellent."

Pros: "No issues"

Cons: "Made me check a small bag and let others carry on 2 and3 bags very rude"

Pros: "I enjoyed not having a layover."
Cons: "I do not like being charged to bring a bag. I feel like a 560 fee should include a bag."

Pros: "Arriving and departing flights were at totally opposite ends of airport"

Pros: "...see above..."

Pros: "Nothing"
Cons: "Everything."

Cons: "Boarding of all economy passengers was done on first come and stand in line, first served basis with no zone separation. This caused aisle congestion. I was randomly asked to check in my standard size carry one although many passengers with larger bags were allowed to take them with them. Overall there was a lack of planned approach."

Pros: "The food was excellent, and the crew was nice"
Cons: "There was a delay on the boarding and they didn't provide a reason."

Pros: "Plane didn't crash."
Cons: "Boarding totally chaotic, someone was in my assigned seat, plane was very late, food was crappy, no legroom , seat and armrests uncomfortable , constant screaming babies, smelly passengers, music only came out of one speaker, music kept jumping from one song to another and then back !"

Cons: "Better organized boarding"

Cons: "Horrible"

Pros: "Nice comfortable flight"
Cons: "Crew was not necessarily warm or curteous"

Cons: "Connection very very tight and stressful Had to run to connecting flight and just made it by <1 minute"

Cons: "Boarding was a zoo as the system was down -not very organized either. There was one crew member who was extremely rude and even as people boarded by her section did not greet people. Skipped a few rows with drinks and then told them there was no time to bring even a glass of water. Fortunately another crew member (who we also asked as they went by) brought water to those she had skipped who wanted it. My TV monitor was not working. Aging planes - need a thorough cleaning. The announcements were garbled and very difficult to hear."

Cons: "WiFi didn’t work most of flight and when it did required payment."

Pros: "Crew friendly"
Cons: "Waiting in the line long then expect"

Pros: "Very pleasant experience. Seats were comfortable! Nice to get a pillow and blanket at each seat. Also that the tv had a space for a USB plug!"

Pros: "Crews were very friendly"

Pros: "Flight was on time, boarding went smoothly. Seats not too comfy, knee room seems to be shrinking with every flight (transatlantic routes mostly)."
Cons: "I like wathcing European movies (German, French, etc.) when flying LH, but unfortunately they rarely have English subtitles."

Pros: "Great business class seats. Plenty of room and comfortable."

Pros: "I arrived at my destination completely unstressed."
Cons: "Security checks, but this is unavoidable"

Pros: "The service was fast. The employees were kind."

Pros: "Service was good"
Cons: "None"

Cons: "During the main meal many many passengers had no option for the main dish.. Only vegetarian dish! Many passengers didn't eat."

Pros: "Crew was very helpful."
Cons: "Food for Indian vegetarian meal was very poor. Idea of chickpeas in transatlantic flight is not good! Crew did help out and offer another option!"

Pros: "Movies"
Cons: "Boarding delayed, awkward & slow. Employees rude and bossy. Crew on board not pleasant or helpful. Food disgusting. Noticed same dramatic difference in passenger treatment between SFO and Frankfurt legs of the flight. They treat the mostly Indian customers differently. I go to India every year. It was same last year. My suitcase broken in transit. Reported. No call back after several days. I’m US citizen of German ancestry. I feel badly about lack of service for India bound passengers."

Cons: "the flight info was off"

Pros: "Everything went well."
Cons: "Nothing."

Cons: "Just talked to my parents who were traveling and they had no help at FRA. It was very disappointing and something they said they do not want to go thru ever again."

Cons: "entertainment was not working! the flight to Frankfurt was late and I missed the connection to rome! crew told me to run for the connection but ad the gate they told me they had already put me on a later flight! no need to run like crazy across the airport if they had me already booked me on a later flight! missed my train connection in rome to bari...asked the airport lufthansa rep. to put me on a flight to bari but they told me they couldn't do it although there was a flight available!"

Cons: "Very cramped legroom. Confusion during boarding."

Pros: "Overall decent experience. The crew was attentive, captain informative."
Cons: "Aircraft not too comfortable but much better than the aircraft in the first leg of my travel from Seattle to Frankfurt."

Pros: "WiFi on long flight from Detroit to Frankfurt"

Cons: "Cabin Crew does not pay much attention to customer need even in business class. They need to learn lot from KLM."

Pros: "Tans it time to Amman is too long and that is the most distressing"

Pros: "Comfortalble trip"
Cons: "Boarding delay"

Cons: "Not well organized and food is unhealthy"

Pros: "Nothing"
Cons: "Fraud United and Lufthansa"

Cons: "Being asked, when other passengers were around me, how much money I cary with me. This is a dangerous thing. I don't know whom I travel with, and I felt at risk knowing that other people know how much cash I have with me. Plus, the money were counted on the passageway to the plane, with people walking by. I strongly believe that you should change the method you ask and check passengers for cash. I heard other details that I shouldn't hear from another women who was also checked. What I ask is PRIVACY."

Cons: "The special meal I got was not the same as I ordered."

Cons: "Boarding was a mess and food was not up to the mark"

Cons: "Also, just one meal and no snacks served on a 7 hour plus flight"

Pros: "Hospitality"
Cons: "Nothing"

Pros: "The flight from DTW to FRA was made that much better by a particular flight attendant who actually remembered it was my first time flying. She checked with me personally as we were disembarking in FRA to see how my flight was. I unfortunately did not catch her name, but she was the highlight of the flight. If I fly again, I will definitely fly Lufthansa for flight crew like her. I skipped the evening meal as I was feeling unwell, but I had the breakfast. The fresh fruit, and especially the watermelon was delicious. There just wasn't enough of it."
Cons: "The seat cushion was rather stiff and made the 8-hour-long flight just a tad uncomfortable."

Pros: "On time and friendly crew"
Cons: "Seating"

Pros: "The food was good and the crew members were very friendly and caring."
Cons: "My flight was delayed by about 2 hours but we still made it to Germany with enough time to catch the Moscow flight and check out the duty free stores."

Cons: "Poor cabin crew behavior. Gate agent kind of reprimanded passengers to carry only one bag to cabin almost shouting at people in Frankfurt."

Cons: "Lufthansa treated us very poorly. When we arrived late in FRA, the gate attendant was extremely rude while trying to rebook and actually left us in the middle of rebooking because her shift ended. No one came to take her place!! She actually swore at us!! We were only able to rebook by calling the Lufthansa call centre and had to spend a very uncomfortable overnight at the airport without any certainty of when we would fly out. Lufthansa finally got us out on the same flight as booked but 24 hours later. And then, of course, they lost our luggage. Terrible overall experience."

Cons: "Transfer gate is too far away"

Pros: "Boarding process, food and entertainment were excellent."
Cons: "Seats seemed a little small, even for economy."

Pros: "Great flight service, lots of good food, and plenty of fluids."

Pros: "Thank you very much for taking care of my mother she is 79 years old doesn't speak English. and needed wheel chair. and she was thrilled happy and very comfortable thruw all your flights. I want to thank you personally from the bottom of my heart because it's very hard for me to send her overseas with her condition and no language. you guys awesome thank you very much again."

Pros: "I usually fly Delta, and was amazed how much nicer Lufthansa is than Delta. I'll plan to use LH more often in the future."

Pros: "service, food, entertainment"
Cons: "seats, boarding process"

Pros: "I like the crew was very frendly, they were very helpful and accommodate every wishes I had. It was a very pleasant flight ."
Cons: "That there was a delay for over 45 min to get boarded. It would be nice to have a discount for the next time. The dinner could been some more."

Cons: "I booked flight for my parents from Kayak for the first time. The confirmation number was: KAYAK Booking Reference KE40651 British Airways Record Locator 3IMN38 Booking Date Jan 24, 2021 So British airways cancelled the flight may days before the flight date and they notified Kayak but Kayak sent me no notification. At the time of check in we found that the flight was cancelled. It was such a hassle. I called kayak to rebook frantically since it was very important to travel right away. Your customer service was pathetic. I was told to cancel my british airways reservation and then I have to wait 24 hours for another department to call me to talk to me about rebooking choices. There was no concern from your customer service that since u are at fault so make correction for it right away by rebooking it. You guys didnt inform us for cancellation of the flight that happened days before the flight. I didnt like what Kayak rep was telling me and called British airways again to see if they would do something. They then were able to rebook me the following day with 2 stops instead of one stop which I had booked. So my parents took the flight with one day delay with extra stops. I had such a horrible experience with Kayak. I will never rebook from Kayak again."

Cons: "Maybe not BA fault but immigration wait at jfk was 11/2 hours!"

Pros: "Service"

Cons: "T5 needs many more drinking fountains."

Pros: "Crew were wonderful."
Cons: "It would be good if ba could stop losing my luggage."

Pros: "The crew was great."
Cons: "The seats are very close together and uncomfortable. The quality on the screen was poor."

Pros: "I reached my distanation safe"
Cons: "Newer and cleaner plane better entertainment"

Pros: "good"
Cons: "ok"

Cons: "The staff at the check in at the front desk were not helpful. Some personnel do not even have the training how to handle the passengers who have already checked in and have the boarding pass with them and even not polite."

Cons: "Tough time. British airways wasn’t very helpful. Once our gate was changed no one told us or gave new boarding pass. We did have 7 hours to figure it out. But a clue where to go would have been nice. Missed my connection. Shuttle and hotel was a mess. Got a few hours of sleep outside the airport. Maybe I’ll get to Los Angeles soon."

Pros: "Crew was excellent. Left on time and arrived early"
Cons: "Plane was very old and incredibly hot. Uncomfortable all around. Plane was gross and falling apart. Barely able to sleep due to heat. Turbulent the ENTIRE flight."

Pros: "Good crew and efficient service."
Cons: "Not the most comfortable business class seats. Had a hard time getting any sleep."

Pros: "Crew are really the highlight. Food and seats are good in business class."
Cons: "Boarding was a bit chaotic. Passengers were bunched up outside the departure lounge - not sure if there were lines or not. Got sorted when we got into the lounge."

Pros: "Dinner was quite good. And yes, the seats were comfortable. But the aircraft was probably from the 90's"
Cons: "Entertainment system was really archaic ... No USB slot to charge phones ... Breakfast was ok ok ... not good."

Pros: "I chose British airway relying on safety record depite being comparatively expensive."
Cons: "The outer seat arm was faulty. It couldn’t be folded back, so getting out or in was very difficult. It is certainly risky in case of emergency . I asked the hostess to report it. Nothing complementary offered to passengers .Other reputable airlines do, such as a drink , or chocolate bar ."

Cons: "No drink service offered -- crew simply passed by uninterested, and no attempt whatsoever to make any announcements in Spanish -- this on a flight from MAD to LHR. Pitiful."

Pros: "Friendly staff. The food was Ok. The flight was on time."
Cons: "People kept bumping into my shoulder but i guess there isn't much that can be done about it."

Pros: "crew was nice and friendly food was good bit old aircraft so little bit less comfortable"
Cons: "Checked-in baggage got mishandled and haven't got any response from British airlines after 24 hrs of complain filed. and on top of it their website is not working can't update my contact details and also cant track status of my complain."

Pros: "That we made it to New York"
Cons: "Being selected for extra security because I am American was upsetting. Worst turbulence I ever experienced the pilot didn’t even try to avoid it. Finally landed stuck on the ground in the plane 50 minutes before we got to the gate. Plane landed at 420pm and I didn’t get my bag until almost 7 pm. This caused me to have to throw my suitcase away because I couldn’t make it to my connecting flight in time. Worst travel experience ever"

Cons: "Food look and taste like cat food"

Pros: "Staff was very courteous"
Cons: "Cramped seats"

Cons: "Flight was delayed after arrival at Heathrow for 4 hours Baggage lost did not get it even after the end of the trip There wasn’t much of help or effort from the airlines to track baggage Even my 8 year old son said ... never board British airways"

Pros: "Seats were comfortable again."
Cons: "Crew seemed to be a little more aggressive and rude than last flight from BA."

Pros: "Crew were fine, food okay, found a decent movie. All things considered it was all right."
Cons: "Boarding. Second time in a row flying out of Heathrow that I've had to queue up for a bus ride to get to the plane."

Pros: "We left ahead of time"
Cons: "No gate due to early arrival which meant we had to wait for a coach which negated early arrival."

Cons: "My main issue is that I wasn't adequately informed that it was a codeshare and that I could choose my seats ahead of time"

Pros: "Not much, crew were pleasant though and the flight on time."
Cons: "It was like being on a really cheap budget airline, but paying expensive prices. Food only for sale with a British credit or debit card, won't take cash,no menu cards, and even if I'd wanted to get food, no gluten free options, which is not a lifestyle choice for me, but a necessity.Scruffy dog-eared magazines in the seat pocket. Not even an offer of tea or coffee. Check-in online would not allow me to change my seat, although it told me I could. I fly a lot, but tend to avoid BA now if I can, and this flight just confirmed that preference."

Pros: "Good, current entertainment selection. Ample beverages and foods (though nutrition concerns). Pleasant crew."
Cons: "80+ year old disabled person placed in aisle seat next to me (middle). She was sweet and thoughtful, but couldn't even rise from her seat without assistance. This pinned the window passenger and me in our seats for 8.5 hours with only one bathroom break -- the stuff out of nightmares and ABSOLUTELY UNFORGIVABLE! Of course, crew would not accommodate any changes. ** Why should I ever choose BA again? ** (Seriously, I'd like to hear your answer.) Food nutrition -- generally tasty, but carb-heavy, fatty and salty. A de facto salad meal option would have been appreciated."

Pros: "On time boarding and enterteiment"
Cons: "Need to buy drink. (Water)"

Pros: "The meals are delightful and the people are very respectful."
Cons: "Size of seats in economy"

Pros: "everything went smoothly"
Cons: "Not enough choices for movies or tv shows."

Pros: "The dinner on the cross Atlantic flight was good. Crew was nice"
Cons: "I'm a senior citizen trying to stretch funds to travel -- paying extra for an early seat assignment is not in my budget. Logging in 24 hours ahead to get a seat was incredibly inconvenient--I happened to be in a museum and without WiFi. (It could have been in the middle of the night or on a connecting plane.) I then had trouble entering all the required data and was finally told I had to wait 24 hours to try again-- that made no sense because I had to be on my flight 24 hours later. As a senior citizen who struggles with using the internet, it is particularly difficult. PLEASE let people choose a seat when making a reservation WITHOUT charging extra."

Cons: "1 hour delay on return journey on a packed flight, but at least that delay was in the airport and not sitting on a plane"

Pros: "Nothing"
Cons: "They lost my luggage and they have wo"

Pros: "Boarding was exceptionally well-handled. Boarding passess/passports were checked prior to entering the boarding area and seating started when people came into the boarding area so passengers were finltering onto the plane immediately without the first calls for priority passengers."
Cons: "Short flight, not much to notice or complain about."

Pros: "They tried to help me in person by making a phone call to the security gate."
Cons: "Despite the call to security (I guess it was to the security gate? Not sure) it seemed standard the way they spoke, not as if anyone seemed empathetic to my situation as I am a graduate student and was in dire need of returning to Dublin, Ireland for work the following morning. I have had a different experience with different British Airways representatives. The customer service on the phone seemed good, but in person, it just felt like robots following policy unfortunately. I spent $150 for a roundtrip flight and could not use my "Return" portion of my ticket. I arrived to the security gate and I could not be let in. My flight was even delayed which should have allowed me time to scan through security but it did not. My phone is temporarily unavailable as it is in the shop for repair, while I navigate a foreign country without the use of maps or access to email so easily. I checked my email at a random hotel in London for 1.5 hours, and 30 mins after I left, apparently an email was sent by BA to me, alerting me that I could check-in my luggage, instead of having to take it on-board as carry-on. All these details would have been nice to know a little more ahead of time. I wish I could be refunded for my flight, as that was the last flight of the evening, and I ended up having to go to Air Lingus to pay nearly 300 pounds to get on their last flight back to Dublin. As a graduate student, working on my thesis and fulfilling a job here in Ireland as the final leg of my Master's degree, any money saved is a help. Forfeiting half my ticket, and purchasing a new one twice the price of my original was not something I was expecting. I was an emotional wreck getting on-board my other airline's flight. Just not a positive experience that resonated with me overall :( I wish I had more positive insight to share, especially on social media or Yelp about my experience to London and back with BA. Plane was small, and complimentary drinks were not served as every flight I have ever been on in 30 years, and that is several several dozen, have ALWAYS given at least a drink, even if they didn't have peanuts/pretzels. Pretty disappointing.."

Pros: "I realize that you always have to pay for food on short haul flights these days but, considering that, I was pleased with the M&S food offerings. There was enough variety to please our young children, vegetarian and omnivores and the prices were reasonable for airline prices. It came in very handy as it was definitely lunch time."
Cons: "I was surprised to have to pay to reserve a seat on a BA flight beforehand. That's getting to close to Ryanair. Also, the boarding gate at Venice Marco Polo was awful, super overcrowded and confusing. We actually had two different flight lines getting merged. Expect better from BA facilities."

Pros: "The plane ride was excellent and boarding , ... was great. The class is not too crowded."
Cons: "The 8 seats per row in business class is very crowded and the practicality of it is far from optimal. The food is not much of a culinary experience"

Pros: "Entertainment was excellent. Free food and drinks, including alcohol was great. Flight crew went out of their way for all customers."
Cons: "Ran out of Chicken before they go to me.. felt the knees of the guy behind me the entire 7.5 hour flight, very annoying."

Cons: "Wait for shower was more than one hour - really do you expect people with 10 hours to cone to lounge Food was minimal for breakfast and should take cue from their boston lounge"

Pros: "Nice crew"

Cons: "Computer malfunction cased for tons of flight delays and cancellations making for a long and not pleasant experience"

Cons: "Great flight"

Pros: "Nothing good to say its an old plane, rubbish entertainment system no help by the British airway's staff not even in checkin when my girlfriend struggled to weigh bag the staff just looked and offered no assistance. Hardly came round to offer drinks meal was foul and the Sandwick was inedible. I will never fly British airways again I wrongly thought that they were a premier service how wrong was I"
Cons: "Everything"

Pros: "Finally an airline whose pilot keeps passengers informed of reasons for delays with frequent updates."
Cons: "You are now charging for water? Really?"

Pros: "Nothing at all."
Cons: "The flight didn't exist. Got to the airport and they said there was a glitch and I booked a flight that didnt have a plane. They drove me to Heathrow and got me on another flight 4 hours later. Missed the last bus home and now am stuck in NYC till the morning."

Pros: "Easy, good service, relatively uncrowded. Like air travel used to be. Coffee with the grounds in and unusual lid was pretty good."

Pros: "The crew/flight attendants were great and provided outstanding service (Gordon). The food was great too."
Cons: "It was very hot on the plane most of the flight which was rather uncomfortable."

Pros: "shorter flight but they still offered us food, a drink, and tea. Also, shortly after the food was served a flight attended offered free newspapers."
Cons: "boarding was a little odd. we had to take a bus across the tarmac and board the pane from the ground. We were not sure what entrance was closest to our sets ended up going the long way."

Pros: "Crew."
Cons: "Food and entertainment. Food needs improvement. Screen was outdated and blurred."

Pros: "Only check in and boarding was smooth."

Pros: "Timely"
Cons: "Food"

Pros: "Good movies"
Cons: "Flight took 3 hours longer than expected and they lost the baggage of me and 50+ other travellers"

Cons: "My problem is when United uses Air Canada the privileges that United gives don't exist and they treat you like anyone else... If I'm gold status with United theb I should be with Air Canada as well"

Pros: "We liked the extra leg room of the economy plus seats but the seats were too narrow."
Cons: "The bathroom were not cleaned during the flight by the end of the flight there was no toilet paper and the bath rooms were very unclean."

Cons: "I may be mistaken here, but apparently since I am not a permanent US resident, I needed a transit visa to fly through Canada, although this was not advertised anywhere. As such, we were not allowed to check in our flight and had to cancel our tickets a few hrs prior to boarding and book tickets on antoher flight. We would up losing good money since we were traveling as a family with kids. The silver lining is we flew Emirates which we should have chosen from the very beginning."

Pros: "I was reading so much about how cramped and uncomfortable the seats on Air Canadas 787's, but I don't think their product is any worse than most other economy class products out there."
Cons: "Their "continental breakfast" was a dry piece of banana bread and yoghurt. No jam, butter cheese or other spreads to compliment with your bread. Most disappointing "continental breakfast" I have had on a plane!"

Cons: "Gluten free food was mediocre. Worst on any airline. Crew was not attentive and anybrequest felt like an imposition."

Pros: "Comfortable flight"
Cons: "Food was average"

Cons: "For non-U.S. Citizens the transiting in Canada is inconvenient and expensive. I wouldn't travel through Canada by plane again."

Pros: "Why Canada created a ridiculous process that requires a $7 payment for transmitting in Canada is beyond me. I hope they realize they are impairing the competition of it's own national airline."

Pros: "Direct flight saved time."

Pros: "Aircraft was clean. Convenient connecting gates. Flight duration."
Cons: "- Poor quality food - Extremely poor inflight entertainment - Flight delayed no real explanation provided"

Pros: "The food needs much improvement and needs to be healthy !!!"

Cons: "Our flight got canceled 12 hours before we were supposed to take off. They postponed our flight 24 hours. It took forever to change it so that we still arrived at our destination on the same day. I'm glad I checked my email before going to bed because otherwise I would have shown up to the airport not knowing my flight was canceled. That should not have happened. It almost ruined my trip."

Cons: "I reached delhi a day late and missed an important event. See ablove"

Pros: "The price."
Cons: "When someone has a terrible experience with a single individual it's just an anomaly. When it came to our experience it's easy to see that it's systemic and come from the top down in that company. The lack of customer service training is apparent. It was rampant and the overall feeling was just plain rudeness exuding from every team member. I'll never fly Air Canada again."

Cons: "Had to have a visa for connecting flights. Not worth going through Canada."

Pros: "Nothing!"
Cons: "Flight canceled due to mechanical problems. Out of 4 agents at desk at airport only one knew what to do in case of a cancellation. They all stood around eating raisinettes! Unprofessional, lack of training, lack of planning (why wasn't another plane sent). One agent was going through the line giving out a phone number to call? Why weren't they trained? I called and thankful I was up at the desk so I could tell the agent what to do from the lady on the phone! Lost a day on our already short Christmas visit with family. Would love a refund!"

Pros: "No issues on the flight to our destination."
Cons: "Our return flight was delayed due to maintenance issues and then cancelled after 2 hours of waiting. We got re-scheduled for a flight due to leave 5 hours from when the flight was cancelled. We stood in line to get on an earlier flight (there were 3 earlier flights) and got wait listed on one. Thankfully, we got on that flight however, we were in the airport for 8 hours from 8am to 4pm for a 1 1/2 hr flight. Our original flight was supposed to leave around 10am. No flight re-imbursement was issued to us, and we only received lunch vouchers after we asked for them."

Pros: "Turkish airlines always delivers the best service and the most relaxing flights."

Cons: "Delays both on Det to Toronto and Toronto to Kingston"

Pros: "Much better than the Air Canada flight from Europe. There was a good selection of movies and easy to use. For a short flight, they packed food, drink and a movie. Family enjoyed this flight."

Pros: "Crew"
Cons: "Couldn't rate entertainment- there was none - none expected"

Pros: "Our flight attendant, Aaron, was wonderful"
Cons: "Everything else was awful....I was taking an international flights, so arrived at the airport 3 hours early, as specified. There was no attendant at the desk until 1.45 hours prior to boarding. We almost missed the flight, and as a result, the connection to London. If possible, I will not fly air Canada again"

Cons: "Delay after delay."

Pros: "Nothing much, only the plane was clean"
Cons: "Horrible food and service. Organization in boarding was poor."

Pros: "The flight itself was fine- comfortable with nice amenities and a professional staff."
Cons: "My first flight was late then cancelled, then replaced by another. That one was late too and made me miss my connecting flight. I had to spend the night stuck in the Toronto airport with nowhere to safely sleep and my late arrival meant the entire first day of my long planned vacation was ruined. I was supposed to get to my destination around 10 in the morning, instead I arrived around one in the morning the next day. All I got from Air Canada for this trouble was a $10 meal voucher for airport restaurants that cost $25 and were closed during my stay."

Cons: "Did not have any monitors 9 hour flight with nothing to view"

Pros: "I love how the flight attendants were courteous and I did not feel neglected at all. I was a smooth flight and would gladly fly AIr Canada again"
Cons: "There was nothing that I did not like about the flight."

Pros: "Smooth flight, excellent pilot"
Cons: "Huge delay, missed connection"

Pros: "Nothing"
Cons: "Everything poor attitude bad manners and terrible demeanor"

Cons: "Was delayed so long I almost missed my connecting flight."

Cons: "Staff was useless. Made all international connections via my cell phone."

Cons: "Flight was cancelled and they did not bother to inform us! Ended up flying on United and arrived 6 hours later than planned."

Pros: "Nothing. Simply don't buy off of kayak"
Cons: "Liars. Flight lost my baggage. Left gate late as usual. Awful flight with shitty crew"

Pros: "I usually fly United via Newark, but this entirely made me rethink my strategy! Great service, food, luggage delivered on time, even the pain of going through CA immigration was avoided by a smart detour of transit passengers."
Cons: "Very long lines for US security, rude US personnel."

Pros: "Not much"
Cons: "did not get my choice of meal Crew not accommodating"

Pros: "Smooth take off and landing."
Cons: "BOARDED LATE AND IN GATES VERY FAR FROM CHECKING. The (solitary) crew member did not speak French. Everything she said in French was unintelligible- very offensive (and disturbing) for Francophone passengers such as myself. And for a Canadian carrier- This shows no respect for our pluralism. When we book online and try to pick priority seating, then find out that the plane is so small that the 9th row means 9 out of 12 or something, this feels like a con. Especially when we pay extra. Stop making people pay for seats that don't get them any priority boarding (Zone 3!) and offer no real advantage."

Pros: "The extremely unempathetic Toronto Air Canada customer service agent was a particularly fond memory from my trip."
Cons: "After weather forced us to miss our flight to Delhi from Toronto (understandable), Air Canada booked us on an AC flight to London and then an Air India flight to Delhi from London. In Toronto they told us that we couldnt get our bags because they were in storage, but that they would be on the plane to London and then to Delhi. Upon arriving in London, Air India told us that Air Canada never booked us on their flight to Delhi - that neither of our names were on their manifest. Air India was helpful in getting Air Canada's mistake fixed. Upon arriving in India, my partners bag was nowhere to be found. It would be logical to assume that his bag was in London and never made the imaginary flight Air Canada booked us on. However, even though our bags sat in Air Canada storage for 24 hours, his bag was never even loaded onto our flight to London. He didn't receive his bag until 6 days into our trip, causing all of us to miss out on multiple experiences, including the ability to leave Delhi because of our need to get his bag and multiple missed and promised deadlines from the airline."

Pros: "Air Canada provided accommodations for me when I was informed about my removal from my connecting flight."
Cons: "I didn't enjoy the sassy customer service representative who "assisted" me in redirecting me for the next possible flight to India. She booked me for a flight to London and told me that I was also confirmed for an Air India flight from London to Delhi. This "confirmation" was false after checking in with Air India. There was no entry of me being registered for the flight. Luckily, there were enough seats to make my accommodation. The looming concern that followed was that my bag was clearly not going to be in Delhi once I arrived to my destination. This then became my reality and had to deal with not having my luggage for 6 days in India. There was blatant disregard between both airlines in trying to deliver my bag to me. They both blamed each other and refused to claim responsibility. With both refusing to claim fault, I had to fend for myself and pay for clothes and other necessities. Hands down, the WORST experience I've ever endured while traveling with any airline. I vow to never fly Air Canada and Air India ever again."

Pros: "Great crew, delicious samosas! Awesome selection of movies"
Cons: "I'm skinny but tall and it is my opinion that these seats are uncomfortably small/narrow The room UNDER the seats is smaller than in other planes as well, so it's tougher to stow your gear"

Pros: "The comfort of a Dash 8 was surprising. The seats have a suitable amount of leg room which I'm actually scared to mention so they don't add an extra seat to each row to take it away. Not too much, not too small, just right for a 6 foot man to not have his knees pressed against the seat in front for the whole ride"
Cons: "Where to start? Dash 8's shake, rattle and roll for the whole trip. Felt like we could fall out of the sky at any time. Staff don't care. Split our group after rescheduling due to aircraft issues despite seats available on both connectors. Said to wait until next stop to fix. Next stop said nothing they can do since we checked a bag. Put 2 hours between arrivals just because they can. Blamed it on the computer. Did provide a $10 meal voucher. Good to know Air Canada values my total trip delay time at $2/hr"

Pros: "I like every thing about that flight it was my best flight going to Jamaica.thanks again for such an awesome flight."

Pros: "Good flight and on time."

Pros: "Service was good, not exceptional. The flight departed on time. The food was ok, nothing outstanding! Air Canada did not let me carry my second bag for free made me question the reason for not picking another airline!"

Pros: "Steward was funny"
Cons: "Small plane, wasn't told ahead of time that there was no carry on luggage and I had lap top I had to carry on and expensive camera equipment that had to be checked, would not have taken this flight if I knew this ahead of time."

Pros: "Nothing. I'm happy that it wasn't worse."
Cons: "Uncomfortable seats. Unhelpful ground staff. I missed my connecting flight due to bad weather and the attitude of the Air Canada staff was total indifference. I was told by the ground staff in Philadelphia that someone will be there to help us to quickly get to our connecting flight. Not only was no one there , but the quicker route to the gate closes after 11pm making us take the long way, therefore ensuring that we would miss the connecting flight. The two employees making new reservations took more than an hour to deal with 7 passengers. If you're economy class not only do they not pay for a hotel, they do not help in any way whatsoever other than handing you a card with a phone number to call to make your reservations (at a discounted price). After arriving at the hotel at 3 am in the morning, checking out at 1pm and spending 10hrs at the airport I finally got on my flight and spent another 14 hours in an uncomfortable seat before arriving in Delhi. Overall a terrible experience. I will never fly Air Canada again. You can only truly judge a business by seeing how it behaves when something goes wrong. Air Canada failed miserably!"

Cons: "was not able to board the flight and had to buy an alternate flight on Lufthansa, which was wonderful!"

Pros: "Nothing really."
Cons: "The fact that 10 minutes before we were suppose to originally board the staff at DTW was trying to get people to give up seats because they oversold the flight which should have taken care of before that. It also doesn't help that the flight was late arriving and unboarding so that it could be reboard by new customers and updates were unhelpful and useless when attached to the plea for someone to give up their seats. 0 out of 5 stars...would NOT recommend."