Pros: "The crew were very professional and friendly. The comfort of the seating was great as well."
Pros: "The movie that I watched"
Cons: "The flight attendants was horrible they did not have the food and wine and order a drink and they were not pleasant at all"
Pros: "Boarding was fast."
Cons: "Planes are old and do not have enough room for luggage."
Pros: "Crew was great, plane was very clean, seat did not recline that easily but no one was next to me so I cant complain."
Cons: "1) The economy section needs phone/device chargers. 2) accessing the entertainment is not easy and finally when I got to the screen to select a movie, there was this window in the middle of my screen with junk running that I couldn't get rid of so I gave up on the entertainment,"
Pros: "On time take off Early arrival Friendly crew Not a crowded plane. Being a holiday weekend, I was totally surprised!! Gave 1 for Entertainment because there was none."
Pros: "Staff were friendly, flight timings were punctual."
Cons: "Seats are hard and less comfy. Alaskan airlines can afford much better seats."
Pros: "Everything was comfortable"
Cons: "Carry on storage was limited but the staff was accommodating"
Pros: "The movie selection was good and the seats were alright."
Cons: "I got stuck on a tarmac and have been here for over twenty minutes. The crew hasn’t said a word since we landed."
Pros: "Comfort & spacing of seating."
Cons: "Uncomfortably cold flight. Asked stewardess to turn heat on. Was told it would be taken care of once we were airborne. It never was. Could not relax or sleep d/t being so cold. Myself and others noted to be wearing their hoodies & sitting on their hands to keep warm."
Pros: "Jet Blue planes are always great. Super clean and comfortable."
Cons: "They should have scheduled pistols for our flight. We had to delay the flight for two hours until they arrived."
Pros: "Huge leg room in coach. Free large bag of snacks and they didn't charge me for a snack box filled with chumous, bean dip, crackers, biscotti etc value $9. I thought Jet Blue was like Spirit, but its TOTALLY different. Not at all a budget level airplane or crew."
Pros: "Crew was nice and the flight was fine"
Cons: "I was quite shocked that the seat I had originally been put in the head phone jack and The Wholearea where the channel changes was falling apart. I was able to switch seats due to flight being not full but that would be annoying. I also was weirded out that they did not ha e touch screens. In general the plane just seemed old and dirty to me."
Pros: "Seats were pretty comfortable, very back of the plane but I had enough room. It was a pretty short (under two hour) flight so I slept, but overall good!"
Pros: "First time to fly JetBlue! Very nice and all that leg room. Next travel JetBlue it is!"
Pros: "I loved that the pilot on my first flight introduced himself and staff to the customers prior to loading the plane. Everyone was very welcoming and friendly. The leg-room! The leg room was a great surprise. No hassle with bags. Great snacks, wi-fi and movies for FREE! I was so tickled. I've never flown JetBlue. I thought it was just another low-cost airline that makes you pay for everything , what a nice surprise! I immediately gave you a shout-out on my facebook account. Best flight experience I've had in a long time. Thank you."
Pros: "Boarding and gate location"
Cons: "I’m absolutely not a cold natured person, however I was freezing and extremely uncomfortable the entire flight."
Pros: "Great snacks, nice plane staff."
Cons: "An electrical problem caused the plane to shut down. Rather than finding us new flights, we waited for many hours for the plane to be repaired. I was planning on making it to work by 9 this morning but the only folks who received alternate flights were the ones with connections :( in addition to this, the power shutting down on the plane was extremely unsettling. I have flown hundreds of times and have zero fear of flying. Today, I was terrified that the power would shut off mid-flight at any moment. I truly wish we'd been given another plane...i know that's tough. But something along those lines would have been better than stepping back on the one that shut down with all of us in it...after waiting for hours for it to be repaired. I do appreciate the $150 coupon though."
Pros: "Quick boarding, plenty of snacks and beverages, and smooth flight. Very roomy compared to other airlines"
Cons: "Some of the in flight channels were unavailable."
Pros: "The light snack was adequate. My husband is a big guy and sometimes has issues flying due to size, found seats to be comfortable. Also, Jetblue gave us us a $50 credit for the inconvenience."
Cons: "We left half an hour late. Also, was stuck on the tarmac for 2 hours due to thunder and lightening storm with a screaming child on board. Howeverer, weather is not Jetblue's fault."
Pros: "No entertainment on the plane and plane was very small..."
Cons: "Explain flight situations better.."
Pros: "Crew was very friendly and took good care of the passengers"
Pros: "Not one of my good experiences with Delta. Two hours delay in the flight"
Cons: "Information on the flight delay as communication was. at least very poor. Also A 220 was ok but First Class was so so"
Pros: "Flight was smooth and short"
Cons: "The entertainment system kept resetting over and over throughout the flight. And drinks were served late in a not so comfortable temperature cabin. But everything else was ok"
Pros: "The flight was safe and efficient."
Cons: "The seats on the 787 Dreamliner proved to be uncomfortable AGAIN this trip. 2 years ago we flew the 787 overnight and the seats were the same. Hard cushions, tight seat pitch, and little room to move about."
Pros: "Good flight as always with Delta. Sat in economy comfort, so of course the seats was comfortable. Flight Attendants were great."
Cons: "B.S. all the Delta Boarding groups. Geez, have you lost all common sense! C'mon... I understand the ill/med conditions passengers. How about 1 kid, then 2 kids then 3 kids, w/ cataracts, bladder probelems, Platinum, Gold, Silver, Paper, Plus 1, Plus 2, Main Cabin 1, 2 and 3."
Cons: "It could have left on time or they could have told us they weren’t leaving and let us get some sleep."
Cons: "The baggage drop attendant was very unhelpful when I asked if she could help me sort out an issue (when I checked in online for the second leg of my trip, i paid for my bag then but they wanted me to pay again for my first flight) and just dismissed me and said she couldn't help, making me pay again for my bag. First time I've ever had an unpleasant experience with Delta."
Pros: "It was too cold on the flight. I asked for a blanket and luckily the stewardess had one. However, before giving it to me, she told me it was the only one on the flight!"
Pros: "seat space was great and I was lucky enough to have medium size passenger next to me :-)"
Cons: "Can't really think of anything . . . my expectations were exceeded"
Cons: "The aircraft was old and in need of some work. Nice crew and smooth flight. Just aging equipment."
Pros: "Free open seats"
Cons: "Opd plane. USB ports only in Comfort Plus and above"
Pros: "Preflight announcement on smart bags. Beverage servive god. Snack could be more than 2 cookies."
Cons: "2 flights need more than 2 cookies."
Pros: "Staff was great and service friendly. The flight attendants were truly exceptional."
Pros: "Good flight. Nice staff."
Cons: "Old plane with obviously dated cabin, questionable cleanliness, smaller than average seats. Short flight without beverage service (understandably so)"
Cons: "SeAts too close to each other. The girl next to me kept hitting me with her elbow the whole time."
Cons: "I missed my outbound flight from Chicago to Dallas, and although I called to inform Delta, my return trip was cancelled and i did not find out until the day of my return to Chicago. When I called Delta to figure out what was going on, I was put on hold for two and a half hours. I'm not giving the flight a bad review, since I never got on the plane, but I'm disappointed with the accuracy and care for customers that I've experienced with Delta service. Delta was the first company I've ever flown with when I first started travelling when I was twelve years old, and it is unfortunate that I will probably never book with Delta again."
Pros: "I've done many flights this distance, and just take for granted that there will be entertainment. There wasn't."
Pros: "Unfortunately there were unavoidable delays due to weather but the staff gave regular updates and were very honest. Also, they brought out food and drinks for people bc they knew people wouldn't feel comfortable leaving the gate in case of changes. Staff handled the whole situation very well."
Cons: "Flight was totally full... At least everyone had a mask on American does not space seats like Delta does I will be taking Delta whenever possible"
Pros: "Crew was great. Plane felt good and clean."
Cons: "My flight from Gainesville to Charlotte, we had to deplane down plane steps. I was told we would have jetway every flight. I have had hip replacement and steep steps very uncomfortable. Unable to deplane down them with both purse and small carryon. Someone always has to help me carry my carryon plus theirs as there is no provision for help from the airline. American seems to be only airline to do this, I will have to reconsider flying with you in the future."
Pros: "Leg room"
Cons: "The onboard crew was rude and one guy actually grabbed me which to me is unprofessional. All because I had a poster tube that wasn't in my bag they wanted it in my bag. Then I asked for a seat change due to my size hard for ne to be in the middle and the lady was snooty about it."
Cons: "I bought WiFi for my iPhone on the flight and could barely use it because it kept kicking me off and was super slow."
Pros: "Flight attendants were amazing. Definitely some of the best I've ever encountered."
Cons: "Crew at the desk were rude. They also enacted policies that I'd never seen before about gate checking, and implied I was crazy when I noted how unusual it was. I literally came off a previous AA flight with the previous policy and they said I was confusing them with AE."
Cons: "Flight was about 30 minutes late for a minor mechanical issue"
Cons: "O prematurely had to check my carry on when there was room to bring it on board with me"
Pros: "The snacks."
Cons: "This was the worst flight I've ever been on. Delayed 7 hours. Made it to deicing pad only to be told we needed to turn back to the gate due to technical issues. Kept being told 15 more minutes until departure."
Pros: "Th flight was a few minutes late boarding but we landed on time. It was a nice smooth flight!"
Pros: "The staff were polite and the pilot kept us on time. The flight wasn’t over booked and I was able to have an extra seat between myself and the other passenger in my row."
Cons: "That due to the Kayak purchase I had to wait until the last group to board."