The flight was great.
Service from airline host Poorly maintained plane Bad food Old entertainment
The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average.
Got to Amsterdam on time and everything was great including the staff
Ground staff at Manchester very helpful
Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros.
no mention of visa entry to US when I booked my trip !! caused me all sorts of problems .... you must make double and triple check that when booking a ticket to a country that requires a visa it is a 'click to accept' thanks
The movie and television options were fairly good.
I usually enjoy the BA flight from London to Austin, but this flight was extremely uncomfortable. The seats were cramped, and when the woman in front of me leaned her seat back, I didn't have enough space on my tray table to even keep a laptop fully open. The food (chicken casserole) was also terrible, and the airline ran out of other lunch options by the time they got to the back row where I was seated.
The drinks were great, however the food specifically the salmon meal (Great Britain breakfast) seemed to be missing something. The stewardess mentioned my partner to have the chicken as there was only a portion of the meal. But, I paid £24 for the meal. Although, the vegan and veggie meals were great!
Next time I will pay more attention to the two row seating and pay for seats in that area of the plane. Other than that, good service.
The flight attendants were very nice & accommodating. Everyone made you feel welcomed and valued. The food was fresh and you could tell there was a lot of detail put into the trays, they were well presented.
No complaints, it was really a great experience.
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|Flights Arrive in||Indianapolis|
|Flights Depart from||England|
|Airlines||KLM, British Airways|