Flights Arrive in | Indianapolis |
Flights Depart from | Europe |
Flight Price | $496 |
Airlines | Delta, Virgin Atlantic, British Airways, United |
Everything is good except our lunch as described below.
They ran out of chicken breast in our lunch packages, so the stewardess went back to get it. After 10 minutes she still did not show up, we turned on the help light, and still no one came. Finally she passed by and we reminded her the 2 chicken breast lunch packs, she said : "Sorry, I've forgotten about them" and ran back to get them for us.
They were comprehensive and tried to move fast
Delayed flight because they didn’t had the crew ready
I will always fly Delta. I have tried other airlines and they don't conmpare to Delta's service
90 minute delay leaving LAX. Stuck on plane. 30 minuet delay getting to gate after landing at SFO. Stuck on plane again.
The snacks were decent on the flight. Everything else was a disappointment.
Unexpected delay for take off after being told the flight was going to be on time. They couldn’t give us a reason or an eta on take off while waiting at the gate which affected my ride situation once I landed in Seattle.
Staff was not concerned about anything, vague and uncaring..this was my son flying across the Atlantic idiots!! One pissed mom!!!
The crew and food were excellent. A little more space between seats would be appreciated. The entertainment equipment was not intuitive or easy to operate. I still feel the airline did a great job getting us to London on-time and a pleasant flight.
Staff were excellent and very friendly, service was great, and the entertainment on board was very good.
We were waiting in our seats for about an hour before take off due to a need to de-ice the plane due to snowy weather. I think everyone would have been more comfortable in the waiting area while this happened, or at least given the option to do so.
Smoothest long flight I’ve ever had. No hassles checking in, boarding or leaving the aircraft. Bags checked through to final destination without any problem. Good employees at the check-in counter and at the boarding gate. Service was good at LAX.
Cabin service somewhat spotty. I was not served breakfast and had to ask for a meal even though all those sitting around me were served. My wife did not get the coffee she requested even though it was promised twice. Trash accumulated at our seat making use of the tray awkward. I tried to pre-pay for extra luggage on-line before the flight but the web site would not allow me to do so. We paid $100 per extra bag at check-in.
Older media entertainment screen with hard to use touch interface.
Lots of video entertainment options and economy plus was very comfortable.
A380 takes a long time to load everyone onto plane and get everyone off the plane as well.
Texting about lost bag, fast information
There not enough time for right connections if always delayed, bags are not at the destinatiion, no drinking water without ovepriced purchase on the plane from London to Prague,
all of the same reasons as noted above
British airways new I'l be late , they could send someone to pick me up from the security point, so I could have been on time.
staff very considerate, decent food with several snacks in-between, would fly them again readily
Short flight - 37 minutes or so.
Bathroom door kept swinging open.
Crew was friendly and responsive. Gate crew kept passengers informed of the delays. Flight itself was ok.
Flight ETD was 8:25 but plane developed a mechanical problem. After about 20 minutes waiting for maintenance the Captain decided to go back to the gate for fuel and repairs. After maintenance came on board the decision was made to deplane. Finally, a plane from Chicago was scheduled to take us to San Diego. After boarding at about 12:30, it was discovered that catering never loaded food. We waited for over an hour for food to be delivered. At close to 2pm the Captain, who kept us aware of what was going on, asked us if we would agree to leave without a full delivery of food, and all agreed. So by 2pm we were finally enroute to San Diego but having a seat in the back meant we only got to eat what was left, which for me, was a small cheese pack.
Check in and boarding went very smoothly. The crew was very attentive. They came through the cabin several times with the drink cart. And after dinner was served, gave everyone a bottle of water. Good choice of movies, food was good and the light breakfast was actually very filling. Excellent croissants. Overall great flight.
the flight attendants and service were amazing and perfect. The green tea from All Nippon Airline was awesome.
All the food were terribly salty, inedible because the beef was hard like rock, I was unable to eat or chew. The sauce was salty and terrible so threw them away. In general, the food were inedible and poorly prepared that means they were not considerate and discreet about cooking, selecting material,too. The airline only pick the terribly cheap meat to scam and mistreat the passengers. I felt I was ripped off and sadden.
No carry-on charge, free beverages, in flight entertainment, great movie selections
Equipment was nice and well maintained. Seats are comfortable for coach. Video at each seat. Friendly staff.
On time, free beer , good price
No movie, no charging telephone
Everything is good except our lunch as described below.
They ran out of chicken breast in our lunch packages, so the stewardess went back to get it. After 10 minutes she still did not show up, we turned on the help light, and still no one came. Finally she passed by and we reminded her the 2 chicken breast lunch packs, she said : "Sorry, I've forgotten about them" and ran back to get them for us.
I began asking for my wheelchair escort the minute I got off the plane. I was assured in Houston they would be there when I got to Detroit. They were not. The request was clearly spelled out on my boarding pass along with my personal oxygen equipment information. I kept asking different staff and they would call for me then say somebody would be there. I waited for an entire hour and only when I started to cry did somebody do something. It was terribly stressful.
They were comprehensive and tried to move fast
Delayed flight because they didn’t had the crew ready
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