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My overall experience with British Airways was good. The cabin crew were friendly and helpful, and the flight was comfortable. The food was average and could be improved, but overall, I had a pleasant experience.

The worst seat in any business class. Food are worst then economy class.

We did not fly on American Airlines from Chicago to London. We were rebooked on British Airways (by American Airlines) and our luggage was left behind. A full day delay and lost luggage.

I had to buy another ticket and you haven't reimburse me for it.

The check in agents in PHL and gate agents had to have been the rudest women that I have ever encountered; the agent weighing the bags at check in screamed continuously at all of the guests as did the woman at the gate.I have Executive Platinum status with AA and fly a lot with AA but these ladies were the absolute worst I had the displeasure to encounter!

My flight to London from Philadelphia was cancelled due to weather.

The flight was canceled 3 hours after original take off time

Again flight was awesome except British Airways lost both gate checked luggage’s. Still missing

Missed connection from Philadelphia to London because flight from DC was seriously delayed. Was re-routed the next day (had to pay for hotel) to Zurich and was given a main cabin middle seat while I had paid for premium. Great job AA!!!

So uncomfortable to sit in the tiny space on a long, international. Food was rough. Please, less white flour and processed food.