ERI - SNA
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Top airlines flying Erie to Santa Ana J. Wayne/Orange Cnty
Scores according to KAYAK customer reviews
Cons: "Not as crowded as the LAX to PHX"
Pros: "Direct flight Erie to Charlotte. Glad for that."
Cons: "Not sure why, assuming it’s the plane type, but first time in 35 years my ears continued to pop all the way up and ended up with ear ache."
Pros: "Overall very good flight!"
Cons: "Nothing much!"
Cons: "The flight was very good. The landing sounded rough with a lot of braking. Crew were really friendly. The food was expensive but fresh sandwich. Plane was beautiful. Lovely flight overall"
Cons: "Had to sit next to someone that was so big she had to put up the arm seat and sit on half my seat. Thank god I’m 110 but sitting next to the window made me very claustrophobic."
Cons: "AMERICAN IS THE WORST. Never flying with them again. My flight was cancelled, &they would NOT rebook me until 2 days later. REFUSED to compensate for the hotel I booked for the night. Held my baggage hostage & would not return it for a whole day. And their customer service is non-existent."
Cons: "Flight was delayed twice, and the flight was very bumpy and the pilot really had a bad landing."
Pros: "Seat assignment process was great and considerate of my preferences."
Cons: "If AA could fix its luggage handling process that would be great. BOTH (!) of my bags have been lost on this flight. Both have been eventually located, recovered and delivered to me, but experience was not pleasant this time."
Cons: "The man in the aisle seat was so obese he took room from the middle seat, which caused that person to lean into my seat. I spent three hours leaning to the right against the wall. If the airlines are going to make the seats smaller, they need to make arrangements for people who don’t fit in the seats. Entertainment didn’t work."
Pros: "Being able to pick your seat ahead of time, comfortable leather seats, snacks, on-board entertainment and free carry on make it worth paying a little extra over the other budget airlines."
Cons: "Constant delays. Maybe it has more to do with O'Hare itself than AA."
Cons: "Having to check our carry ons. We noticed another passenger had placed two carry ons in the overhead. If others are doing that, it forces others to check their carryons."
Pros: "Smooth ride, good service."
Cons: "As soon as I boarded I noticed a strong urine smell. It didn’t really go away, or I just got used to it."
Pros: "On time and convenient"
Pros: "The crew was nice"
Cons: "More than 3 hour delay, entertainment system audio did not function and the flight path was set to Palm Beach instead of Orange County."
Pros: "Boarded on time. Concierge met me at baggage check to direct me to the queue I needed. (Two days ago, no concierge, and I spent 15 min in the wrong line to check a special-handling bag.)"
Cons: "25 min to get from late push-back to throttle-up. Late arrival at destination."
Cons: "Late , didn't make it on our flight back to Santa Ana"
Pros: "Nice newer plane, beautiful."
Cons: "Though I was in a elite preferred seat (not biz). I had about 6-7 inches from my face to the built in screen in the headrest. Hard not to notice that I couldn’t move an inch without hitting the seat in front of me or passenger next to me."
Pros: "Too many commercials on the TV before being able to watch the show."
Cons: "The aisles are not wide enough and people continue to hit me with their luggage and hand bags. Always the people waiting block the entrance of the gate when it is time to board."
Pros: "On time, crew was helpful and kind, entertainment options were vast."
Pros: "The AA flight attendant staff served good food and enough snacks and beverages to make me feel full on my 11 hour flight. The selection of movies and music was very diverse. And tge flight was an overall enjoyable experience."
Pros: "Very smooth trip from beginning to end."
Cons: "Miserable food. Just horrible quality. Truly - and I'm not picky."
Pros: "I really like having the ability to upgrade to a more roomy seat the most. I am 6 foot 1in and leg room is so very important to me when i fly, it the difference between a good experience and a great experience. For just a few more dollars i was able to enjoy a great flight."
Cons: "I don't like not having the movies to watch on the back of the seats, although i do understand the cost cutting reasons. It's not a problem, just saying."
Pros: "The fly departed on time"
Pros: "Crew was very nice. Free snacks provided on plane."
Pros: "On time and very professional"
Cons: "The snack had coffee in it."
Pros: "There was a TV. Crew was friendly and professional."
Cons: "Flight delayed 3 times, mini plane."
Pros: "I enjoyed the Gps chart showing the flight data from takeoff to landing."
Pros: "Rapid boarding. On time performance. Plane was reasonably clean."
Cons: "Seats were tight but OK for a 3 hr flight. AA allows first passengers to carry excessive carry-on forcing later boarding passengers to check everything."
Cons: "Upon boarding the aircraft, the attendant at the gate told me to check the size of my carryon bag against the test dimensions, which I did. My bag fit but I had to press the side in slightly to make it fit. She said it had to slide in without me pressing on it and proceeded to make me remove items from the bag in order to board the plane. I walked down the ramp with my extra pair of shoes and a book in my hands. As a result, I had to place my bag far from my seat due to the added time. My bag easily fit in the overhead compartment with room to spare and my being made an example was a completely pointless exercise."
Pros: "Staff was honest. Pilot and ground representative kept us updated."
Cons: "Delay while we waited for a crew from Denver and nobody cleaned the plane while they waited. Instead the crew arrives quite late to find a dirty plane. While the plane was being cleaned our Co-pilot was reassigned. We waited on the plane while they scouted up a different co-pilot. This caused another delay. Staff did the best they could but the organizational incompetence was not lost on the passengers."
Pros: "santa ana airport"
Cons: "charged me ＄50 when i checked in my suitcase."
Pros: "The entertainment selection was wonderful."
Cons: "The flight left on time but arrived late by at least 1/2 hour. I am small but the seat was narrow: my neighbors kept on hitting me when they moved. And I think it is terrible to have to pay to reserve almost any seats except for the middle seats."
Pros: "Flight was quiet and uneventful, but late."
Cons: "no good glutenfree options. How about a Turkey Sandwich on multigrain gf bread? Or a wrap made with corn tortillas? Toasted almonds instead of only pretzles. Or a coconut macaroon instead of a cookie made with wheat."
Pros: "We did get onto another flight that morning in the exit row."
Cons: "I didn't receive an email to check into my flight for Alaskian airline/American Airlines, and when I tried to check in online from my confirmed ticket order the website wouldn't let me check in. When searching where to go at dallas ft.worth (DFW) airport to check in for our alaskian airlines flight the website sold us to go to terminal E 18 where they are, but when we arrived we were in fact flying out of a completely different terminal A, not having enough time to check our bags and missing the flight."
Cons: "Our flight was so late. I actually missed the original time. Ran thought TSA, sprinted to the gate and then... waited for slightly over an eternity. But honestly, the great part of AA is the super small seats, really whi fits in these seads. Thank you. I'm 4-5."
Pros: "Worst customer service I have ever experience"
Cons: "They canceled my flight to Florida due to hurricane then refused to refund my return flight ticket. How can I fly back if I never made it there. Bunch of thiefs kept my money and they never got me to my destination."
Pros: "The flights were smooth and easy."
Cons: "Due to the crew being late, my second flight was delayed and hour and a half."
Pros: "Seats were new."
Cons: "A lot less leg room than Southwest. Very cramped. Boarding crew in PHX was very uptight and stressed. Not sure why as everything seemed in order."
Pros: "Polite and professional"
Pros: "I love the stewartesssssss"
Cons: "The dudes cause they prolly gay"
Pros: "As I was sitting there waiting to board the plane I started to have anxiety. Watching how many people lined up to get on the plane made me a little nervous. I even thought about renting a car and driving from Dallas to OC California. I waited until i was almost the last person to board. What a pleasant surprise. I was seated between 2 lovely people who probably could have but didn't hardly talk the entire flight. The conversations we did have were pleasant, and they slept some of the time without snoring. It was a very nice flight home! And I'm thankful I didn't rent a car. Flying is much quicker!"
Cons: "Same as above answer. Boarding the back of the plane first makes so much more sense! I'm totally sure you all have your reasons for doing it the way you do since you have been doing this thing for years now, I would just do it different."
Pros: "The attendants were pleasant."
Cons: "Why are you asking about entertainment? There is none. There were a few TV screens scattered about showing something, but no headphones were offered at all, and it appeared the entertainment, which was very hard to see, was NBC TV shows. The quality of air travel has plummetted over the last 10 years."
Pros: "The chairs where comfortable and there was a free movie"
Cons: "The sound for the movie didn't work, the atenders dI'd not do any thing tI make uo for it. There was no complimentary snack. Loading on was a mess, not organized well."
Pros: "Comfortable newer plane More overhead cargo room"
Cons: "Not enough time between groups - people standing around blocked terminal Extremely full flight"
Pros: "The layover in Denver worked out perfectly - no long wait. The United entertainment availability. Friendliness of crew. On-time flight."
Cons: "The leg room. Small size of complimentary snacks. No screens for United entertainment so you had to use cell phone, but this eats battery and no power in our zone"
Cons: "Couldn't make"
Pros: "Everything was smooth"
Cons: "My seat wouldn't lean back on this flight, it was able to I think it was just jammed."
Pros: "The crew was so friendly and accomodating. What a great experience!!"
Pros: "Eventually got home safe and sound."
Cons: "Delayed after boarding because of a technical issue and then after waiting over an hour we had to deplane and board another plane in a different terminal. That was a bummer"
Pros: "Makes such a difference with the crew is smiling and friendly. What a nice change from the overall attitude you normally get flying united."
Cons: "Entertainment system"
Pros: "Fell asleep right as the plane took off and was not disturbed by anybody for the duration of the flight. As a result I do not know whether food and drinks were served and their quality."
Cons: "Bag was lost Inefficient check in employee Poorly trained TSA employees Long wait before take off Very uncomfortable and crammed seat"
Cons: "The free in-flight wifi entertainment did not work. The cabin was too warm the whole flight. I was sweating in a Tshirt."
Pros: "Superb crew With lights dimmed steward found me and brought me a drink Just a mention about how I would like one during routine service I felt got special service but they probably do that for everyone Very nice Felt crew went out of their way to make sure all nerds taken care of!"
Cons: "Baggage claim in different terminal than where we landed No signage"
Pros: "Crew very professional; friendly and attentive"
Cons: "Seats uncomfortable; not much room to move"
Cons: "Too many seats too close together. The entire trip was too hot and stuffy. The flight attendants showed minimal care about the uncomfortable hot and stuffy environment."
Cons: "thank you"
Pros: "I really love the customer service of wheel chair for my mom , he was super nice , could not believe that he took care of my mom untile her seat , amazing . His name was Brooks Vestal , I will never forget this flight"
Cons: "So crowded it was unbelievable. The seats are jammed together way too tight"
Pros: "Stewardesses were nice"
Cons: "Captain did not show. Had to wait 45 minutes for a new crew!"
Cons: "Sat on the plane for over an hour at the gate. Then it took another 30 minutes to taxi and take off. No food, drinks or restroom b"
Pros: "They had a free snack."
Cons: "I do not like downloading an app to get entertainment. Boarding process is better than some, but stinks compared to Southwest."
Pros: "They got us on this flight (the last one to SNA for the day) after we missed our original connecting flight due to delays on the Frankfurt to Houston flight."
Pros: "On Time!"
Cons: "Delayed flight. Delayed luggage"
Cons: "The pane was 2 hours delayed due tom problem at airport. While we sat on the plane for 2 hours in old uncomfortable seats (5pm - 7pm) we were not offered refreshments or snacks. When the flight finally took off and they got to us after 9pm, they had ran out of food. Lastly, this plan was made for short flights. No one should be asked to sit in those seats for 7 hours."
Cons: "Gate attendant had a snide attitude and made a joke about the possibility that a Samsung 7 could cause an explosion in flight over the intercom. Very unprofessional."
Pros: "Nothing good"
Cons: "They changed my direct flight to a connecting flight. My bag didn't make it either."
Pros: "I missed my flight and the front counter was very, very cheerful at 8pm and helpful. I was able to get on the last flight. There was no food or entertainment, but it's a short flight. I didn't really mind. Just happy to go home in comfort with my upgraded exit aisle seat and no one next to me."
Cons: "It was a 6 hr. flight and neither entertainment nor food was complimentary. We were given a tiny pack of pretzels. You expect to at least receive a lunch on a 6 hr. flight. Disappointing."
Pros: "Early boarding for passengers with children under age of 2 was super helpful for me as I was traveling by myself with baby for the first time!"
Pros: "It was nice and smooth and I had an empty seat in between, it doesn't make 5 stars because I was in coach."
Pros: "Flight was on time and early to destination"
Cons: "Stuck in 32D, seat didn't recline, bathroom was my headrest, tv screen wouldn't turn off, no legroom at all.. Just a miserable flight."
Cons: "too much $ for 1/2 a meal."
Cons: "Getting rerouted to LAX. It would have been much less expensive to book a flight to LAX originally."
Cons: "My flight was late causing me to miss my connecting flight. Having to spent the night here at the airport. I'm still here waiting. I was rebooked on a 11:55am flight for this morning 7/19/16. Very disappointed."
Pros: "I traveled with a 2yr. Old and boarding first really helps to get settled in our seats."
Pros: "We arrived early."
Cons: "We were in group 5, We couldn't take our carry on. They ran out of space for it in the overhead bins. Had to check it."
Pros: "Took off early!"
Cons: "One stuartist was very frank and unwelcoming."
Cons: "Julie was the most rude person I've ever had the Unsatisfaction Of meeting."
Pros: "Crew and workers were all pleasant and polite"
Cons: "United knows they can't fly into Orange County after curfew. This was handled terrible. After 4 delays. All weather related we were finally boarded. Yay hope. Not even to our destination. Boarded to LAX. Now we are seated. The announcement pilots won't fly. No. It is illegal for them to fly. Why not tell customers. Don't blame pilots. Also you know the rules why board us. Even if we flew we still needed a two hour ride to SNA. It was sheer luck I called and was told another flight leaving in 8 min at gate 14 ten gates away. My running to catch that flight was not good. I made it panting. Arrived in LAX at 2:00 a m Not my destination. If nothing else people should be compensated by United don't you think?"
Pros: "Nice plane for a small one"
Cons: "Bumpy ride."
Pros: "Boarding was easy, crew were friendly and a smooth sailing flight."
Pros: "did not enjoy my flight whatsoever."
Cons: "they had to change me and about 10 other peoples flights because of the delays from "cloud cover" (what the hell?? terrible excuse) then the attendant LIED to me about where my bag would go. i missed my flight because of this, had to get re routed to san diego over 2 hours from my house, and my bag was sent to john wayne so i had to drive ANOTHER hour ans a half in traffic out of my way all because that illiterate moron of a flight attendant didn't know how to communicate with her coworkers about where our bags would be or how we could get them. absolutely never flying united again. horrible. what an awful day. they DO NOT deserve my hard-earned money, and the people deserve to know how truly crappy their service is."
Cons: "I did not make it on time to a wedding because of the delay & problem with the plane."
Pros: "Very basic flight I can't get stars to delete Food and entrain 0. Comfort 0 cre 7"
Cons: "Poor management of delayed flight and boarding"
Cons: "There was a one hour delay in our boarding and departure times which cut into our travel times."
Cons: "Never made it to Sna. Whiched me to lax because that was fastest time back. Wasted more money on uber to get home from la"
Pros: "Efficient boarding and exiting"
Cons: "Spoke to united agent night before light. Re distance between gates in in Houston. Wasn't sure that I was only two gates away and I would not need wheelchair transportation. However when I re-arrived in Houston not only was I at the far end of the terminal I landed in I had to go all the way out and catch a train to a different turn on and the and the gate was not there, was train ride to different terminal, I just made the flight, but my hip is still hurting"
Pros: "I ALWAYS LOVE THE SMILING FACES OF THE CREW"
Cons: "DELAYED FLIGHT"
Pros: "Clean new airplane. pleasant staff. On time."
Cons: "United charges 8 bucks for you to just see where you are now. Worse yet, the entertainment system loops with sound off even if you dont choose it. Taunting you to "just swipe" so you can join the club. I HATE this experience and feel the airline has made a very bad call. I'm sure some bean counter is looking at the "swipes" as proof of his brilliance. but i will pay more to fly on other airlines after this...so screw you guys."
Pros: "Plane left on time, arrived early, wasn't completely full."
Pros: "I had a mobility issue and was given preboarding and extra legroom seats, which helped my overall satisfaction. The temperature in the plane started very cold and then sometimes would go really warm. Other than that, good flight, nonstop and fast, and pleasant crew."
Cons: "I put poor for food & entertainment, because there were none (for free)."
Pros: "The flight attendants were courteous"
Cons: "My flight got canceled 3 hours before take off. Had to wait for over an hour on hold to reschedule it. The flight that was rescheduled was not direct and turned a 1.5 hour trip into a 6 hour trip. Also every time I was in boarding group 4 but was at the front of the plane and ALL OF THE OVERHEAD SPACE WAS TAKEN ALREADY so I had to walk further back in the plane to find overhead space so when the plane landed I got to WAIT FOR EVERYONE TO GET OFF so that I could walk TO THE BACK OF THE PLANE to get my bag!!! Ridiculous never flying United airlines ever ever ever again."