Pleasant and safe flught
Timely & helpful
Very helpful staff.
It was exceptionally on time. Very informative captain without being chatty. Crew was efficient but not very friendly. Food was tasty and sufficient.
The water bottles, pillow, and earbuds were on the seats.
The returning flight to the US they did not dim the lights so that it was comfortable to sleep. A red light was shining down on my head most of the trip because I had a window seat. It was very annoying.
Very nice staff. Probably one of the best flights
The flight did eventually take off, unlike a few others leaving around the same time.
We were delayed several hours and were never told why. Mostly there were no Aeroflot staff at the gate to ask. When there was, they said they couldn't help us because our flight was a codeshare with FinnAir. At the last minute they switched gates, sending us all scurrying.
I think this airline has an attention to detail and level of service which surpasses most other airlines. Whilst remaining competitive these factors make traveling with Finnair a far more comfortable and attractive proposition for me. In addition, Helsinki airport must be one of the best around.
I liked that there was a smaller airplane on LED - HEL route: it gives more "feeling of flying" than the bigger planes do.
I didn't like the fact that it was not indicated in advance (when the tickets are sold) that LED - HEL route is operated by a different airline, even though that airline is a Finnair's partner. It would have been better to have a complete information up front. But the airplane and crew were excellent.
my luggage was misplaced and I didnt have it for 3 days.
|Flights Arrive in||Newark|
|Flights Depart from||Estonia|
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