Reaction of crew to passengers call needed improvement.
Late flight While in transit. They wouldn't pay for my meal in Istanbul because my overlay was 3 hrs
Good. Staff were courteous
Good service and very smooth flight
Food was just ok
We liked that no one was sitting behind us.
Food wasn’t great
Staff and flight were great. We were surrounded by kind of rude flyers. They complained when my husband moved the seat back. And they were just standing in the aisle most of the time. Person in front of me stretched her arms over the seat so her hands were dangling in front of me and fingers in my screen. I know we were in coach, but maybe another inch of separation would be nice for such long flights.
Great service, on time departures and arrivals, lie flat seats in business class. The planes were relatively new. Waiting lounges at Delhi and Frankfurt are well stocked with food.
A bit of a delay but annoucements and alerts were perfect! Felt well informed, every step of the way. Crew was pleasant and efficient. Smoothe flight! Will be a pleasure to fly with you again!
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