Daily cleaning, installation of cabin HEPA filters on flights from Florida Keys to Cincinnati
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Scores according to KAYAK customer reviews
Pros: "Great social distancing and Delta supplies MULTIPLE sanitizing options!!"
Pros: "The sanitizing of the aircraft was beyond expectations. The personal wipes were a plus so we could clean the areas around our seats to our satisfaction. The individual snack bags are a great idea to minimize handling."
Pros: "Crew is amazing!"
Cons: "The Plane!"
Pros: "Being on time with everything."
Pros: "Most of the crew was great with the exception of curbside check-in in Denver."
Cons: "Curbside needs to stop chasing cash tips and do their jobs. If they focused on that tips would be easy to come by. The curbside attendant that took my bag didn’t even bother to check my id. He asked me my name and asked where my destination was. I told him Cincinnati as a layover then LaGuardia where he said that was wrong. He then proceeded to print a boarding pass that wasn’t mine and load my bag into the conveyor. Not 5 mins go by when I realize what happened I wound up having to go to special services to rectify the situation. Which ultimately consisted of me waiting another hour in LaGuardia to get my bag. Please delta have these curbside handlers actually want to do their job and stop chasing cash tips."
Cons: "We PAID $30/each to check 2 bags, both ways, so $120 total. Then at the gate, BOTH WAYS, Delta Gate Reps allowed people to check bags for FREE, & pick up at bag claim, just like WE PAID TO DO. NO MORE DELTA FOR US!"
Pros: "Seats were comfortable."
Cons: "We didn’t get offered a snack or drink."
Pros: "Everything was GREAT !!"
Pros: "Nobody was amazing. First Class Crew didn’t really care and there were only 6 of us up there."
Cons: "I was offered one during. They didn’t have spicy Bloody Mary mix. Tired to pass off a drink with plain tomato juice which was horrible. When my wife sent it back they didn’t offer her anything else."
Cons: "Every thing was good"
Cons: "They left without us. They could have waited a few minutes knowing we were on a delayed flight but didn't. They actually left early."
Pros: "Excellent flight - smooth, comfortable seats (exit row with lots of leg room), in-flight entertainment was great, snacks and drinks served when I needed. Got to Cincinnati earlier than expected. Couldn't have gone better really."
Cons: "I will say the flight to Orlando including an upcharge of $100 for a bag that was 10lbs overweight. I was INCREDIBLY frustrated at the crazy price. I understand fees would apply to overweight bags but $100???? Kind of ridiculous"
Pros: "Crew very efficient. Greeted us with a smile. Movies sere good but hard to hear."
Cons: "Tried to get comfort seats but sold out way ahead. Long trip for not much leg room."
Pros: "Flight attendants were great! We had rough weather for the entire flight, and they handled everything great"
Pros: "Yes, everything was comfortable and the individual screens with current movies kept the kids occupied with minimal interruptions!"
Cons: "Honestly, while it would always be nice to have a little more leg room. I would like to fly a little more conveniently though as the back of the legs near the knees always gets pressure and cause swelling. Some form of foot rest with a stand might alleviate some of the pressure and ankle swelling."
Cons: "Plane too small to have any on board entertainment"
Cons: "No issues at all"
Pros: "Sat in the Key West airport for five hours because of delays. Somehow the other airlines managed to get their people on and off the island. Although they say they can’t land in a 25 mph crosswind we were watching the weather. It mostly stayed below 20 mph for hours before departure"
Pros: "The staff was very nice and helpful."
Cons: "My husband and I could not fit in the seats without our shoulders being on top of each other. My shoulder was in the aisle way. I am 5’8 and my knees were up againstthe seat in front of me. Our flight from CVG to DFW had none of these problems."
Pros: "WiFi on board."
Pros: "Delra was very accommodating to get us on a later flight today due to a medical emergency the previous day. Thank you Delta, especially for your understanding."
Pros: "Cincinnati airport was clean and efficient"
Cons: "MCO airport gate was a mess and did not have easy access to charge phones."
Pros: "Short flight"
Cons: "Flight attendant was not willing to go above and beyond as he stated he would. My husband asked for a coke and the flight attendant told him he could only get water."
Cons: "This was my most uncomfortable flight ever. I am 94 years old and the seat was so cramped and small that the entire 3 hours were uncomfortable."
Pros: "Uneventful and on time"
Cons: "The seats did not recline/lean back. Especially on an overnight flight I was hoping to lean back a little to sleep."
Pros: "The service was excellent from boarding to inflight operations everyone seemed happy and made a honest attempt to be helpful and create an enjoyable experience for me and my Travel Partner."
Cons: "Plane was late coming in and my departure time was 30 minutes off schedule."
Pros: "Never got ticket or email or booking number. Called my bank they said charge still pending. I asked if they could cancel. Bank said yes. Told them to cancel and rebooked throught Delta website. Got eticet. But charge was not cancelled. At airport I had 2 tickets. Working with bank. Today gate agent gave me 1st ticket number. Used Kayak and delt never had this issue. Email not changed or misspelled."
Cons: "No eticket or booking number recieved."
Pros: "Great pilot.."
Cons: "Jam packed too small and the lady flight attendant was to bossy and not that welcoming, she was more interested in being more of a drill sergeant than the comfort of the passengers"
Pros: "Sky Lounge at SFO and onboard entertainment"
Cons: "It was it little confusing that I booked with AeroMexico but it was really a Delta flight."
Cons: "The male flight attendant my section was very unpleasant to the elderly passengers in my area and just left me very uneasy about the flight"
Pros: "Everything was excellent"
Cons: "Excellent job and keep it up"
Pros: "Plane was far too tight. Very uncomfortable for taller individuals."
Pros: "Flight attendant insisted to take my jacket. She didn’t return led. I forgot jacket in Cincinnati"
Cons: "I need my jacket"
Pros: "Excellent job"
Pros: "Kept on time."
Cons: "The flight attendant was completely rude to me when I was getting a pacifier for my baby out of my luggage during boarding and all of the captains announcements were garbled, rapid and unable to understand."
Pros: "The Flight Personnel was extremely helpful and kind."
Pros: "Great experiencing getting on and off the plane"
Pros: "Everything else"
Cons: "No power to charge"
Pros: "Delta made sure my husband and I had seats together and my husband was thrilled to have a window seat. We took off and arrived earlier than scheduled so we didn't have to run to catch our connecting flight."
Cons: "Everything was perfect. Nothing negative to report."
Pros: "This was a redeye flight that was very smooth."
Cons: "I had an aisle seat and a male flight attendant kept going up and down the aisle bumping my shoulder. If I were a big person I could understand the bumping. He was wider than the aisle. At last count he bumped me 7 times while I was trying to get some sleep on this 5 hour redeye flight. I was going to confront him on his next trip but finally fell asleep before then."
Pros: "Crew was good."
Cons: "Plane was late"
Pros: "Wonderful flight attendants"
Pros: "Slight delay, hospitable crew"
Cons: "+25 extra bag charge"
Pros: "Given an upgrade to comfort seats for taking a bump was a nice plus. Pilot kept us informed o flight arrival and times."
Cons: "Gate attendee wasn't very cheerful, felt like I was being a bother when asking questions. Stewards on the flight were not very social either."
Cons: "Flight was delayed indefinitely. Delta supposedly booked me on united flight but made an error."
Cons: "We sat on the runway over an hour because they couldn’t get a proper flight plan. Such a waste of time and I felt so bad for those who had connecting flights"
Cons: "It was hot on the plane and the gate situation was a disaster. So chaotic and stressful. So crowded. Asking people to take later flights. Sucked."
Pros: "I was very appreciative that the cabin crew went through the cabin prior to take off to check that everyone was wearing a mask properly (covering mouth AND nose). I flew United a few weeks ago and had to politely ask the person next to me both on return and departing flight to make sure the mask covered thier nose. A lot of people in the cabin weren't wearing masks properly and the crew didn't seem to care."
Cons: "Flight attendants need to enforce all policies. It makes no sense to enforce a seat being leaned back a 1/2 inch but allow a Face Mask be worn as a Chin Guard through the entire flight instead wearing it properly!"
Pros: "Timely and efficient"
Cons: "Seats are really small"
Pros: "Not much"
Cons: "Why no service in first class??? Cost cutting measure?"
Cons: "2 1/2 hour delay; confusing messaging from staff about having to get a hotel because the delay caused us to miss our connection; but then we were told to hurry and get our connection anyway; there's no padding in the seats - very uncomfortable."
Pros: "The younger cabin crew lady had a permanent scowl on her face."
Cons: "Leg room. But you know that"
Pros: "I just like flying in general"
Cons: "Flying oo high of the altitude made my ears feel like they’re about to burst."
Pros: "not a full flight"
Pros: "Crew was nice. Plane was clean."
Cons: "Nothing, it was fast and we arrived ahead of schedule"
Pros: "on time; new plane with entertainment system on the seat"
Cons: "seat was not clean"
Pros: "Great seats w no annoying entertainment console."
Cons: "No complaints."
Cons: "Seats could have been better and inflight entertainement missing"
Pros: "Early arrival and free upgrade!"
Pros: "Everything BUT the ticket agent"
Cons: "Key West Ticket agent who also did double duty as boarding agent was so rude and condescending to everyone. Very short and impatient. Speaking to us like we were all idiots. Employees like him give flying a bad rap."
Pros: "The seats were very comfortable and the staff was friendly"
Cons: "The flight was delayed in arrival to Chicago, so we were delayed in departure."
Pros: "The flight was on time. The crew was friendly."
Cons: "Too little legroom."
Cons: "Flight delayed multiple times and then again upon landing at destination."
Cons: "Boarded the flight before the pilot had been brought over to JFK from LGA, we sat on the jetway waiting for him to arrive for 45 minutes without the air on."
Pros: "The flight was easy and the crew were friendly."
Cons: "Could not get the WiFi to work"
Pros: "Flight was punctual and service was good."
Cons: "Gate change"
Cons: "Just little delay."
Pros: "They left my 72 year old dad without the assistance that was contracted!"
Cons: "The gate attendant wouldn’t talk to me on the phone and my dad couldn’t speak due to a stroke"
Pros: "I liked that we were given cookies with our drinks that was a nice touch. I also enjoyed that it was a very quick flight from Dallas to Cincinnati. Shout out to the crew members, they work really hard to help us feel comfortable."
Cons: "The sound of the turbo engine in the beginning made my head feel really dizzy, but the buzzing went away after a while. Other than that, I think that the tiny planes should still have some sort of entertainment, even if it's just a single movie playing for all to watch."
Cons: "Qantas would not let me upgrade at 24 hours into Business Class. They wanted me to buy a whole new ticket. All other international flights I take allow me to pay for an upgrade within 24 hours of the flight for around $2000."
Pros: "I had a relaxing trip everything went smooth and the crew was very nice and helpful"
Cons: "the only thing I did not like is the food choice because it seems like every airlines have the same to choices no big deal"
Cons: "They had a delay that bumped our international connection. We had to switch airports and airlines and arrived significantly later than originally planned, causing us to miss pre-wedding events."
Pros: "The flight was quick once we took off!"
Cons: "I did not enjoy the long wait for the flight. It was delayed about 3 times, which put us back about 2 hours. T"
Pros: "Quick flight"
Cons: "seating too small."
Pros: "Very little turbulence and staff was friendly"
Cons: "No blankets"
Pros: "Staff was fantastic. I was travelling with my 83 yr old mother and the counter staff couldn't have been more helpful. Very compassionate which was much appreciated. Really made a tough job much easier. I wish I had thought to get all their names. They made the trip...though others throughout the trip were just fantastic--including especially the wheelchair attendants."
Pros: "The flight attendants were beyond amazing! Throughout the flight they made sure we had plenty of snacks and drinks. Amazing!"
Cons: "I didn't like being told there were no seats together and being charged to sit together with my partner. I found out there were several seats available once we boarded. Disappointing."
Pros: "New regional jet Efficient boarding"
Cons: "Longer flights should have screens in the headrests"
Pros: "The friendly flight attendant."
Cons: "The flight was late boarding and leaving Dallas but we arrived on time. And the plane is very narrow. Two ladies with hips sitting next to each other can be uncomfortable."
Pros: "Flight on time"
Cons: "Very old plane. Seats uncomfortable. Miserable. Would never fly them again. This was an American Airlines flight through British Airlines."
Pros: "I love that there is a direct flight with no connection to get to Key West. The flight leaves at a reasonable hour, and gets to KW in time to still enjoy the day."
Cons: "They still haven't learned to load from the back forward. I do not like to have to pay extra for certain seats."
Cons: "Pretzels too salty"
Cons: "The flight out of Dallas was delayed. We hustled to our last gate and the person was incredibly rude about last call a d is just arriving to the gate..."
Pros: "The gentleman at the departure desk was first rate. Polite and accommodating he was just what you would expect from an airline. Especially American Airlines. The crew was the same and I was happy to have decided to use AA."
Cons: "The departure was delayed approximately an hour."
Pros: "The crew and boarding"
Cons: "That the WiFi wasn't free"
Pros: "New plane"
Pros: "2:30 h late!"
Pros: "The service was good. Headrests were nice, recliner had good range."
Cons: "Would have paid more $ for more space, but not willing to pay first class ticket price $$$. Elbow room could always be improved."
Cons: "I bought an upgrade seat for $22 and I was disappointed because the seat was worse then the seat I gave up"
Pros: "Everything (except the minimal seats)"
Cons: "Cushioned seats"
Pros: "Employees from the gate agent up to and including the flight attendants we are very accommodating and helpful!"
Cons: "I love the changes that have taken place. I last flew with them 5 years ago and vowed too never fly with them again. Times have changed and they are a great Airline!!!"
Cons: "I'm upset with kayak for sending a survey before I was off the plane!"
Cons: "Roomy aisles and seats, on time boarding and flight. Great job!"
Cons: "OMG, miffed and aggravated right now!! Currently on Allegiant Flight 1355. PIE to CVG A non-eating flight. These POSs MFers decide to have a friggen pizza party in the middle of the flight"
Cons: "More space under the seat in front of me for my carryon"
Pros: "Everything was simple and it was cool that they let the staff wear comfy clothes"
Cons: "Usb chargers in the seat, and free refreshments and peanuts"
Pros: "Crew unfriendly, unprofessional, and not courteous,"
Cons: "Amazing flioght and service."
Pros: "It was good quality for the price."
Cons: "After 2 hour delay we had to beg for a water and the stewardess brought a tiny cup. Made for a very long night."
Pros: "The actual flight was comfortable and the crew was good."
Cons: "Flight time was pushed back a few weeks ago. Slow boarding process so we landed about 30 min late."
Pros: "They let us board early with two young kids"
Cons: "Everything is a la carte from food and drink to baggage"
Cons: "Unfriendly Flight attendants"
Pros: "No The crew was not friendly at all"
Cons: "I honestly am angry that I was charged for things others where not.This is ridiculous"
Pros: "Nice pilot and crew."
Cons: "The warning about alcohol was a bit sarcastic, but I guess in today's world people who have acted out are the real culprits..."
Pros: "Very efficient. Arrived early."
Cons: "Seating very tight."
Pros: "The crew was friendly and the price was low."
Cons: "Communication during our delay."
Cons: "Super rude personelle"
Pros: "Price and direct flights to popular destinations."
Cons: "No frills. Charging $5 for a printed boarding pass seems a bit excessive"
Pros: "For exception of price there is nothing I liked about"
Cons: "Uncooperative ground crew App doesn't work if you are not from the US"
Cons: "It was to uncomfortable to sit there in the plane for so long. I also noticed one of the flight attendants with the long brunette hair kept over looking me but would be in all the guys faces instead. Pretty sure it was a jelouse thing. The shorter brunette girl was really pleasant"
Pros: "To be honest nothing"
Cons: "Missed flight any no one was willing to help us pure BS"
Cons: "The $17.00 i paid to insure the flight was not honored. I had some health issues and needed to cancel. I was then told that the airline I chose through your site, won’t honor it. I am furious and am owed my refund."
Cons: "Baggage claim very slow"
Pros: "Wow, what an awesome flight , crew, price, and nice airport. Doing to try this again next time."
Cons: "Took forever to get the bags but hey , it is Christmas !"
Pros: "Keep the free snacks and drinks, NA or soda, I really just miss the legroom (nearly 6’ tall) and cushions, a chair that can ease back a bit. All airlines do this but you are worse than frontier, the major carriers have skimped but not like this."
Cons: "3 hour torture chamber. When she said it was their goal to make us comfortable, but more importantly to keep us safe I snorted laughter. It was a bit better and a lot shorter than the dark passage"
Pros: "It got us there and back for a descent price. The flight was fine but the seats are not comfortable and do not recline. I wouldn't suggest Allegiant for anything more than 2 hours and that was even pushing it."
Cons: "We arrived 3.5 hours early and the line was very long. They must have had a system glitch but didn't communicate to anyone in the line as to what was going on. When it did come time to board, they told everyone in the line that was going to Cincinnati that we couldn't check in until 2 hours before the departure time. Apparently there were some other flights that left before us. If they had told us to keep our place in line and to let other people through, that wouldn't have been a problem. But, they didn't. Their own website says you should check baggage at least 2 hours before your flight and no more than 4 hours before. They took it upon themselves to change the rules on people who arrive early. Then, once they no longer had anyone else to check in, they changed their rules again and start checking in people for Cincinnati about 2.5 hours ahead of time. A little communication and brain power from the staff would have gone a long way. After all that mess, the flight was delayed leaving about 15 minutes without any updates from Allegiant either."
Cons: "They were late boarding maki h us late to arrive in Cincinnati. Had open seating even though we paid for a seat"
Cons: "Sent email out asking for volunteers to reschedule her flight. Got on the plane our seats were not the same as selected. And we paid more to select our seats. Friend of ours seat was switched also and instead of him sitting next to his wife he sat next to a person who did not have an assigned seat he was extremely large and he was hanging off The seat into the aisle I noticed an empty seat and had to ask the stewardess if he could switch seats instead of the stewardess offering on her own. The flight out was delayed approximately one hour various mechanics coming on and off plane until finally we were able to leave."
Pros: "Boarding at the new Austin South terminal was a breeze!"
Cons: "It's ridiculous to make passengers keep their personal items on the floor when most of the overhead lockers are empty. Ridiculous and dangerous."
Pros: "I never have any issues. Everything is always great."
Cons: "Did not check in or take this flight. Trip up to NJ was so bad I could not fly back. Tried to contact company and was told they could not assist in anyway. So lost ticket cost. Live and Learn. Do not fly this line."
Pros: "No much"
Cons: "The flight was over 5 hours late. We were supposed to leave at 6:06 PM and didn't leave until about 11:10 PM. We were supposed to get into Asheville at about 8:00 PM, but finally arrived about 1:00 AM. I fly this route frequently and Allegiant has a terrible problem with on-time flights and communications with passengers waiting for their flights. I am not certain what the problem is, but it is a significant issue with them. Captain was "bubbly" and upbeat without properly managing the passengers' expectations. Bad public relations."
Pros: "Very comfortable; flight crew very professional."
Cons: "Getting off late - but this was due to a storm, so I am happy that the decision was made not to take off on time."
Pros: "Everything they could control went very well."
Cons: "The flight had a lot of turbulence, but that's not their fault. I thought the pullout handled the situation well."
Pros: "Best flight for its Price. It was on time."
Pros: "didn't like anything"
Cons: "Our flight was delayed dor 10 hours."
Pros: "I am handicapped and was given the best possible service"
Pros: "The fare"
Cons: "Seats don't recline. There's NOTHING complimentary not even water"
Cons: "I didn't like all the inconsistent additional fees, the reschedule, the delays, and gate swaps."
Cons: "Seats were very uncomfortable"
Cons: "No leg room!"
Pros: "Easy boarding"
Cons: "Slow to get luggage. Seats not comfortable"
Pros: "I was prepared for the worst and was pleasantly surprised on all counts. On-line booking easy, check in a breeze, boarding on time, reasonably comfortable flight, baggage no problem."
Cons: "Seats a bit flimsy."
Pros: "Flight smooth"
Cons: "Extra costs"
Pros: "The outbound leg went well except for the very uncomfortable seats that are thinly padded and do not recline. We left on time and arrived on time."
Cons: "The return trip left five hours late due to a faulty plane. I appreciate not using a plane that was mechanically not working. I also appreciate that we did finally leave on the same day we were to leave. The replacement plane was as uncomfortable as the plane used in the first leg of my round trip."
Cons: "No bad, easy"
Pros: "Movie choice"
Cons: "Man flight was rude for me reason"
Pros: "Updated plane. Seats were nice. Flight landed ahead of schedule"
Cons: "The new controls built into the armrests are HORRIBLE! You accidentally hit a button constantly because ITS AN ARM REST! Get the engineers building something to cover it up. We landed early and I was so excited to get a jump home. I then waited for 35 mins for my bags to appear on the conveyor AFTER walking all the way to the baggage claim from the gate. I arrived home later than I expected.....This is not the first time that the United baggage was so slow. This needs to be an improvement area."
Cons: "Kept getting delayed which I understand wasn’t their fault just frustrating."
Pros: "We did not have to wait long for our luggage."
Cons: "Our flight was delayed over an hour."
Pros: "Aisle seat"
Cons: "Snack options"
Cons: "So it was annoying that the seat that was assigned to me..airline assigned that seat to someone else because that person asked for it. And nobody bothered to ask me( no email or call or anything) even though there were lot of empty seats. But the passenger was polite he moved to his original seat."
Pros: "Flight was on time and arrived early!"
Pros: "Friendly crew Friendly Gate Staff Super fast boarding"
Cons: "Seats were tight Overpriced upsell for “preferred” seating"
Pros: "Reliable way to get to Houston. Very short flight, so doesn't make sense to have food service besides the one drink they offer."
Cons: "My checked luggage didn’t make it to cincinnati"
Pros: "Plenty of room, great cabin service"
Cons: "Plane was way late, several gate changes had me chasing my tail in Chicago...and that is not a friendly airport for incoming international flights on a good day."
Cons: "The wireless connection was super spotty"
Pros: "Excellent service and a safe flight."
Cons: "entertainment was missing movies it said it had. also kept skipping ahead throughout time. also would have been nice to have a refill"
Pros: "Flight attendants"
Cons: "United app would not work both ways. Have to pay for wifi."
Pros: "Crew on the plane were very friendly."
Cons: "Checking in crew were not friendly. Boarding process for IAD->CVG flight was very confusing and staff did not really appear like they wanted to help. Once on the plane, the crew there was excellent. Net - airport staff in Cincinnati and Washington Dulles (not good)."
Cons: "The entertainment screen did not work, After repeatedly asking for an aisle seat - I was asked to pay $200 for a seat selection."
Pros: "Seat 7 A on this type of aircraft - and United's configuration - had the most leg room and space, esp. when the seat next to you is empty. The flight crew was friendly and great!"
Cons: "Boarding gates/ area in Denver airport for these small aircraft was almost as bad as a bus station! Crowded and most cramped/ uncomfortable. Denver United staff at customer service center was most unhelpful, unsympathetic and dismissive about the fact that in spite of a flight delay that completely their fault (no weather delay), which made me miss the memorial service for my friend's daughter - my main purpose for visiting Cincinnati - they refused to even give me a patient hearing much less consider my request to try and put me on a different flight!"
Cons: "The plane was so old that it just seemed like it should be retired. My flight was also delayed 45 minutes. They made passengers get off the plane because of a weight restriction it was absurd that my luggage took 40 minutes to come off the plane"
Cons: "Wifi never worked, mentioned several times to crew and didn't have decency to check or follow up. Attendants were crabby at best and were acting like they were doing passengers a favor by even. Wing there. Very rude and unprofessional to every question. Captain came out to go to bathroom twice and chatted up remaining flight attendant for several minutes- making it so passengers couldn't approach restrooms."
Pros: "The crew was amazing. I was traveling alone with an infant and since the flight wasn't full, the ticketing agent moved seats around and gave me an entire row! It was so nice to have the extra space with all my things and to get up freely when needing to change my sons diaper. There was also a changing table in the bathroom which was much needed."
Cons: "Upgraded to first class the trip to was great the return was terrible even the first class seating was old and uncomfortable then my bag was not at my final location (direct flight) was told it wouldn't scan!? Same bag used numerous times then I was told I'd have it the next day by noon call at 2 pm and it says it's on its way them receive a call at 430 pm saying he just left the airport wtf?! Just over all very bad service and didn't get a damn thing for my troubles."
Pros: "The terminal was well supplied. I was worried because the line for security was so long, but it was automated and fully staffed - it was so seamless!"
Pros: "Great crew. We happened to be able to land 30 mins early. Never had that happen before!"
Cons: "Transfer from my international flight caused me to go through security again...."
Pros: "Very friendly staff! Hello's and goodbye's and asked if anyone needed anything several times"
Pros: "For yall to have emotions"
Pros: "On time performance"
Cons: "Wifi login process is complicated"
Pros: "Crew did the best they could with the cards that were dealt."
Cons: "Delay the flight next time instead of trapping a completely sold out plane on board with very little ac if any at the gate. Totally could have been avoided with some forethought. Kind of surprised at how this was handled in an industry that is attempting to avoid passenger incidents etc."
Pros: "Flight crew were very nice"
Cons: "The flight left an hour and 15 minutes after the scheduled time."
Cons: "No free tv to watch during the flight"
Pros: "The flight attendant was excellent. Much better than most of your other ones."
Pros: "The gate agent was so nice and polite my connecting flight was late but he still allowed me to grab something to drink. He saved my life I had been sick since I left Dallas and needed something as I felt i was maybe dehydrated."
Cons: "My Stewardess on the flight seem despondent. I am for some coffee she replied that they had that in first class but it was crazy cause I just looked thru the pamphlet and it said Now Serving Illy coffee which I love. Then I saw her give another passenger a cup of coffee she looked at me with an attitude like I just made that... Then she brought it. This was crazy because if she wasn't black I would have called her racist then again done black people are racist to they own..SMH"
Cons: "They lost my bag.. I checked two bags and one bag did not make it on my flight. Very frustrated."
Cons: "Multiple delays and gate changes; chaotic boarding; shabby plane condition (bathroom looked held together with duct tape)."
Cons: "Very uncomfortable seats on CRJ700. Bottom was fine, but seatback had ZERO padding."
Cons: "Boarding went quickly but then waited almost 35 minutes on the plane to take off. Once the plane landed there was again a wait to pull into the gate. Spent more time waiting on the plane than the flight itself."
Cons: "A delay for one hour and 30 minutes. That Sucks"
Cons: "Flight was delayed 3 hoursvwirh no explaination. Checked in early and was given a boarding pass with the wrong name on a flight to the wrong city. Hate agent in KW said she would call us up to rebook us on 1:06 flight and never did. Most passengers could not understand the flight attendants announcements. Very poor experience. Better from FLL to KW."
Pros: "2 of the flight attendants were really nice. I had an empty seat next to me."
Cons: "They board us on the plane only to have us wait for an hour for our pilot. That's terrible business to have that many paying people to wait for anything, especially a ride before midnight. I asked a flight attendant if she could let me watch the tv in front of me for free considering the inconvenience. She responded in a very matter of fact tone explaining my inconvenience was not a very big deal and actually lied about the landing time to make my claims sound less worthy. I feel like jet blue, virgin and southwest are the only airlines that still care about the customer and their experience and not just how to squeeze more money out of them."
Cons: "Flight was late Unacceptable"
Pros: "Conplimentary drinks and flight time. Most everything was generally fantastic"
Cons: "Choice of snacks."
Pros: "The boarding staff in the airport were excellent and very helpful. Wish I would have got the gate attendant name because she was great. There was a 30 minute delay for departure due to a maintenance issue but we arrived in Cincinnati only 10 minutes late."
Cons: "The aircraft was very cramped and uncomfortable the seats were terrible. The flight crew was being very unprofessional laughing and giggling while giving the mandatory safety instructions. The pilots did a great job getting us to Cincinnati only 10 minutes late after 30 minute delay in DC"
Pros: "Crew was fine!"
Cons: "We boarded on time but had to wait about 25 extra minutes because luggage went to to wrong gate for wrong plane. My luggage was not there when I arrived and the next day I still don't have it."
Pros: "The stewardess offered me a free refil"
Cons: "No wifi, we sat 15 feet from the gate for 15 min waiting for someone to move the jet bridge. Did they not know we were showing up? Was it a surprise? Then I had to wait 30 more minutes for my luggage to arrive."
Cons: "t was delayed without informing me i stay in airport 6hours"
Cons: "Not enough food at all"
Airlines flying from Florida Keys to Cincinnati have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Florida Keys to Cincinnati
Masks required on board, masks provided on flights from Florida Keys to Cincinnati
Social distancing seating
Middle seats unavailable to book on flights from Florida Keys to Cincinnati
Testing for antibodies, testing for symptoms for flights from Florida Keys to Cincinnati
Waiving of change fees. Search flexible flights from Florida Keys to Cincinnati