Daily cleaning, installation of cabin HEPA filters on flights from Florida to Ahmedabad
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Scores according to KAYAK customer reviews
Pros: "Yes loved it"
Pros: "Very comfortable and enjoyable flight"
Pros: "Crew was very helpful"
Pros: "The seating was very uncomfortable and cramped I"
Cons: "I’m really not sure. The seat felt like I was sitting on a rock and I had a lot of trouble moving so as not to disturb the person seated next to me."
Cons: "Crew is very slow in serving and removing spiked plates. Food menu is very limited and not even asking for Tea or coffee, very poor service, feedback alone they ask verbally and thank to be positive. Late boarding not proper announcements"
Pros: "Food was ok"
Cons: "There should be someone to guide for connecting flights"
Cons: "The flight was excellent and the service was impeccable. The attention that they gave all the passengers including myself was excellent. Would Recomend to take Qatar from Bombay to Miami"
Pros: "Crew was amazing and aircraft was clean and seats comfortable!"
Cons: "I would like to have more air fresheners during the flight as there are some people who eat special food and it smells so bad in aircraft"
Pros: "The crew was amazing:)"
Cons: "The availability to have vegan meals...."
Pros: "Bad service"
Pros: "Liked the smoothness on boarding and the organization. Keep it up!"
Cons: "Attitude of some of the flight attendants and more entertainment."
Pros: "The crew, the seat and catering"
Pros: "The crew was very friendly and helpful throughout the flight"
Cons: "The boarding process in Chicago wasn’t great. Zones were not used"
Pros: "Food was good, and the crew were very patient and polite - went out of their way to make us comfortable."
Cons: "The aircraft seemed to be really old. The entertainment system on the seat I was allotted did not work, and I had to change seats. In the new seat, the entertainment system worked, but the seat didn't recline, and I had to change seats again - from an initially allotted aisle seat, to a middle seat. Also, the food service time was weird - we got a full lunch about an hour before we landed, which didn't make sense, and had to wait almost 5 - 6 hours between brunch and our next meal - a movie snack. Most passengers were famished by the time the lunch was served. Also, why was there no wifi?"
Pros: "Friendly service with smile."
Cons: "Weight restrictions for carry on. I had a computer backpack along with a carry on bag which I have always taken with me on other airlines but it was not so here without paying extra charge for it."
Pros: "Boarding was great as well as comfort and crew. the flight was ok"
Cons: "however there was no internet and bad entertainment. You couldnt really navigate on Oryx One and it was hard to select the autoplay or map. There was no remote unlike the B787 between MAN and DOH. Pre-download things on laptops, tablets, phones or whatever ifyou are not going to sleep on the flight. It also took 3 hours because of UAE and Qatar :("
Pros: "The service on our flights was wonderful! Qatar is the best airline that I’ve ever flown on."
Pros: "good crew"
Cons: "plane hadn't been cleaned (trash/food garbage in the seat pockets), plane was very hot"
Pros: "Great service, friendly and helpful"
Pros: "Good service best price, good food comfort I think is best airlines in word in my opinion"
Cons: "Nothing it was great"
Cons: "Service is always bad. This time from bag, all electronics have been stolen. It is 200$ worth things have been missing from my baggage."
Cons: "Same no in flight wifi"
Pros: "The seats were very comfortable and there was more room for our legs than most airline provide. The entire staff as well as the pilot certainly know what the term “service” means!"
Pros: "Short flight, seat pitch OK and food adequate. Good crew."
Cons: "Bus boarding always chaotic"
Cons: "Should use 380 craft"
Pros: "Not much really."
Cons: "The air craft was old, I was sitting on the exit row and the screen was loose and the window on the exit row was leaking. The food was bad and the service was poor. The flight attendant kept on forcing things on me rather than asking me what I wanted."
Pros: "Space, food, service, handling"
Cons: "That I could not and cannot retrieve my flight on the Qatar Airlines website."
Pros: "Seats are comfortable with plenty of leg space. Aircrafts were clean and tidy. Landing and take off were smoothest I have ever experienced."
Cons: "Menu choice was very basic and quantity was also poor. Food quality was below par in terms of taste and presentation. In-flight crew was inefficient and flow. Meal trays laid on meal tables for hours after the passengers finished food. Flight attendants literally responded in over 30 min of call. I pressed special meals online before boarding. However, the flight attendants were not sure. They went back to kitchen to verify that and return with the ordered meal."
Pros: "First time I got ice cream on a plane"
Cons: "Low calorie meals were horrible."
Pros: "On board crew are excellent."
Cons: "Ground staff requires training specifically on communication related to boarding. Travelers were confused as to what zone is boarding at a given time as there were no announcements. Pathetic boarding process."
Pros: "view above"
Cons: "The woman behind me wouldn't allow me to put my seat back. My comfortability was off because she didn't want her TV screen close to her face. I didn't want to make a big deal. Other than that I love Qatar airlines."
Pros: "Attention to detail and attentiveness of the staff was par excellence in the business class"
Pros: "flat bed business class seats"
Cons: "flight was delayed by more than four hours. as per the ground staff due to technical hitch but as per the pilot due to run way maintenance in COK. but there were other flights from Emirate, Jet, Ethihad all flying in and out without any issues, so doubt why only runway maintenance for QR.."
Pros: "Wonderful friendly service yet not overpowering. Clean airplane esp. clean bathrooms with efficient amenities. Fruits were sweet."
Cons: "Must include the latest films. I find the Hollywood films rather passe. Main courses not to my liking. The fish was overcooked and became very fluffy. Yes, fluffy is the word. Salmon was too salty. Asian food was not up to standard."
Cons: "My overhead light didn't work, my tray was broken, my headset was faulty (they replaced it on my 3rd request, my luggage didn't appear on the carousel for 1 hour and 50 minutes."
Pros: "Price and schedule"
Cons: "Food. Waiting place at Qatar airport. Arabian crew on board due to their non- friendly attitude."
Pros: "The food on the way back to the United States was excellent. The flight attendants were very friendly and helpful."
Cons: "The good on the way to Cape Town was deplorable. Some of the seat back entertainment centers were malfunctioning while trying to watch movies. They would stop and move forward of their own accord."
Pros: "Quality entertainment."
Cons: "Staff did nothing about crying children for the entire flight. Food was awful."
Pros: "Everything. The service, the staff, the comfort. It was just a pleasure flying with Qatar"
Pros: "A380 - was amazing. Roomy and quite"
Cons: "Seat is not comfortable at all."
Cons: "No Food ..huge gap between breakfast and lunch ..unable to provide any kind of snacks .."
Cons: "Everything was wrong"
Pros: "This was a good flight."
Cons: "Space is always an issue."
Pros: "Entertainment options"
Cons: "Leg room, confusing boarding process"
Pros: "All good"
Pros: "Everything went very well. The staff were the nicest most helpful people ever. Great food too."
Pros: "All services are simply best."
Cons: "If you can add more Indian food, that will be better."
Pros: "Emirates is the best airline I have traveled with. The Dubai Lounge and general service is just outstanding"
Pros: "The ground staff at Emirates check-in counter who so kindly changed my seating to isle as requested and updated my Skywards membership nbr on their data base. It enabled me to board the flight amongst the 1st and business class passengers."
Cons: "Nothing in Particular"
Cons: "There are 2 back to back flights and the Emirates counter at JFK is very small to handle the load. You will have to wait for more than an hour just to get the boarding pass. Even the online checking counter is very slow."
Cons: "Seats not comfortable Service was not good"
Pros: "Crew was attentive Pilot steered a smooth flight"
Cons: "Seats were a little cramped"
Pros: "We went almost 4hours without water served"
Pros: "Comfortable seating"
Cons: "No problems"
Pros: "I always love traveli ng eith Emirates. Great service. They are punctual. Good entertainment system. Comfortable flights and service overall."
Pros: "Nothing special flight."
Cons: "Old entertainment and less leg room."
Pros: "Entertainment and great inflight staff service."
Cons: "Food needs a bit more innovation."
Pros: "The pre-boarding, courtesy extended, everything was good. No complaints."
Cons: "The long hop because of my age"
Cons: "My husband showed up at the airport but they didn’t let him go to flight because it’s one way ticket. We called but no any help."
Pros: "Lovely flight"
Pros: "Staff is very good. Always smile on face."
Pros: "More space"
Cons: "Services must be improved as far as hospitality is. Concern"
Pros: "The crew & the ground personnel! Very polite, helpful & efficient!"
Cons: "I loved flying by Emirate! But not anymore! Too conjested!! You keep raising the fares but continue taking away the few perks that used to set you aside from other airlines! The food was less than ordinary! Sadly, you have taken away the open buffet between meals. This buffet of fresh fruit, chocolates & healthy bars were welcome & much appreciated! The little pouch with few essential things for travellers was very useful......you've taken take away too! Qatar, Turkish or Itthehad Airlines are beckoning me!"
Pros: "Just a fantastic crew, great airplane the Air Bus much more comfortable than the 777 .."
Cons: "Lack of food options for vegetarians unless pre-ordered."
Pros: "Professionalism of flight crew. Movie & entertainment selection. Overall cleanliness of aircraft."
Cons: "Ground crew was not well organized. Lacked attention and professionalism. Bad way to start a flight."
Pros: "everything was perfect i really enjoy my flight with Emirates i recommend everyone to fly with Emirates best experience ever"
Pros: "Air Plan 380 is comfortable"
Cons: "Delay in flight, for food there was in the menu to option, but actually only one available. The touchscreen was not responding well."
Pros: "Quick boarding, on time, nice amenities near the gate."
Cons: "The menu had a vegetarian and a chicken option, but when the trolley came around, they only had vegetarian options. We were in the fourth or fifth row from the front (in Economy), so it's surprising if they ran out of the chicken option that early."
Cons: "Caused my bags to miss my connection to Mumbai. Very inconvenient."
Pros: "Nothing. It was worst."
Cons: "They bother me with my duty free gifts. You have to make some solutions"
Cons: "Nothing stands out"
Pros: "Service from staff"
Cons: "Disembarking for passengers needing wheelchair was prolonged and cumbersome; As a result,my one suitcase was lost by another passenger picking up my bag and I ended up spending 3 extra hours at the airport completing formalities!"
Pros: "Beautiful planes, clean, crew members very cordial and attentive. Entertainment rock solid as always."
Cons: "Stuff slightly young and overly cordial, sitting at exit row and people were allowed to loiter by the service pass, chatting etc. Crowded flight mgt justify the above."
Cons: "Space very cramped."
Cons: "service, staff. had night mare"
Pros: "The flight was comfortable, food excellent, and entertainment system fantastic."
Cons: "A 7kg maximum carry on weight is super low."
Pros: "It felt like home. =)"
Cons: "it felt too much like home. ;)"
Cons: "The online site didn't let us allocate seats even before 48 hours of schedule flight timings. Complimentary seats were allocated badly. Even when contacted with airline staff they didn't pass on the right information. We found on airport counter that exists seats opened before opening the airline counter at the airports whereas we are told that it would be allocated at the airport counter only. Misleaded at Dubai by airline staff that airport counter would open 3 hours before flight departure whereas we found and told at counter it was opened 48 hours before flight departure. Faced lots of inconvenience in allocation of complimentary seats. I speak with other co-passengers in the flight and found single complimentary aisle seats were allocared to passengers. They same opportunity was not extend to others having more than 1 seats in the flight."
Pros: "Crew very kind"
Cons: "food not very good"
Pros: "The crew make Emirates great.....but the tools they have make the job easy."
Cons: "Found the seatbelt a little tight when sleeping, as it has to go over the blanket"
Pros: "Stuff and everything else was just magnificent. If you have opportunity don't miss this company"
Cons: "Nothing. Everything was just perfect. Specially stuff"
Cons: "Boarding at Dubai was like a disaster"
Pros: "Good entertainment, spacious seating and a friendly staff."
Cons: "The boarding process takes longer with the Airbus 380 and the flight from Dubai to SFO is delayed very often. Staff at the airport could provide timely updates about the delay and the boarding process. I would like to see more options in the raw Vegetable diet as I got the same food for Lunch and dinner"
Pros: "Crew was friendly"
Cons: "Flight was a hour late, then we sat on the plane for another half hour because people were in the wrong seat"
Pros: "Spacious, great service, amazing entertainment selection. Food on the return leg from Dubai to Seattle was bland and not tasty. Uninspired. But the leg to Dubai from Seattle is great food. Very tasty"
Cons: "I had given on line preference for Asian vegetarian food but was not served collection of booked luggage at cropusal at SFO ,was difficult for a senior citizen like me as there was commotion"
Cons: "All flights were delayed Boarding experience is not that great Not sufficient leg room, so cramped up Food was very average"
Pros: "I like Big TV"
Cons: "After shown the back door of the plane, 7 others were stuck in a lift for an hour, it was too hot. help didn't come soon enough. Ignored by airport staff and cabin crew"
Cons: "THEY GAVE ME A BROKEN SEAT AND THEY GOT ANGRY AGAINST ME, EVEN THOUGH IT WAS UNSAFE"
Cons: "There should be more space between the seat because not all passengers can fit . And every passenger should have a chance to lower there seat without disturbing the passenger behind them ."
Pros: "Crew and food"
Pros: "Spacious flight. Helpful crew. Efficient boarding"
Cons: "More food options"
Pros: "Not much to enjoy. Food was bread with hummus with cheese(?) pretty plain."
Cons: "Seats were very slim and limited leg room. Balkhead did not offer much storage. Cumbersome to get in and out of easily. One of the poorest trip in my 63 country travels. Would not recommend Etihad to my friends."
Cons: "As above"
Pros: "Flight was empty so had enough room next to my window seat"
Cons: "The food was an express snack! For a 2.5 hour flight, I think it’s seriously a shame!"
Cons: "They did not load one of my bag in Abu Dhabi for my interconnecting flight from Toronto to Dammam"
Pros: "This was my second time flying with Etihad and the experience was excellent. Continue to provide excellent service to all customers regardless of where the sit"
Pros: "Customer service very good"
Pros: "I couldn't catch this flight because the previous connecting flight was canceled."
Pros: "Entertaiment is very good."
Cons: "Cancelling my flight on both ways. Since they merge 2 flights in one,flight attendants are under staff to help and take care other passengers like me. Food have limited option who cannot eat spicy food."
Pros: "Food abd care"
Cons: "A bag was lost at Ahmedabad airport."
Pros: "Nothing compared to other airlines especially emirates airline which was amazing and reason we flew etihad thinking it will be same experience."
Cons: "Everything especially the small seats with tiny aisles like American Airlines. I was shocked with etihad compared to rest of Airlines from your country. We were very impressed with Emirates so the complaints and comments are compared to the best I have seen and not typical Airlines."
Pros: "It was a great flight. I got an exit seat, and the air host, Dylan, was very helpful."
Pros: "Staff were professional."
Cons: "Too full, busy flight with noisy travelers. Many children were constantly crying and there was too much going on. perhaps staff could suggest that travelers remain quiet or mindful of others who are trying to sleep."
Cons: "Food service needs to be faster due to length of flight."
Cons: "Etihad checkin crew at ahmedabad are the worse in the industry and would never fly again with such service."
Pros: "Same as above great crew"
Cons: "Boarding process chaotic long wait in bus"
Pros: "The staff was outstanding... The plane was adequate... The food was just barely okay. I was somewhat disappointed having read trip advisory and kayak recommendations on airlines prior to leaving."
Cons: "Flew over on Royal Jordanian Airlines. The plane was like new the food was fantastic and the staff was as well. On at the home the staff was outstanding but the rest was just okay. The return trip was not as good as the Royal Jordanian experience.."
Pros: "Checking in to boarding was smooth and quick. The flight was on time and the crew was superb, cheerful, and some of the best."
Cons: "Though happy there was kids meal provided seeing pasta in all 3 meals not very appetizing. Sweet side dish were mediocre at best. There were no snack available or provided for kids except the meal box. When requested milk for my kid some milk from flask was given which I was not comfortable giving to my son.. there were other issues but my sons comfort was the most Concerning"
Cons: "The worst airline experience overall. AVML food was requested but I have never had worst food than on this flight (ever in my life). The crew to abu Dhabi was Ok but I had the worst experience ever on the flight to Ahmedabad. I actually got yelled at by an air hostess because I accomodated an elderly couple to sit togather and I sat on next seat over. Not a common sense airline. The Abu Dhabi airport was hot as hell. Yes, inside the airport terminal was super hot, close to 90 degrees.... Emirates is far superior Airline than this."
Pros: "staff were great"
Cons: "a little bit of a late departure"
Pros: "I expected the same amenities that I had on the incoming flight, but it was not comparable for me. It was a different plane perhaps. Well, fine. But for an average woman to have the man next to me bodily impinging was beyond uncomfortable."
Cons: "I was in the center seat and I am not a large person. That this flight did not give me even the minimum body space. Perhaps it would make sense to offer a travel class where, in advance, one might choose a larger area but not as large as under business class. At least economy plus. Please!"
Cons: "When I complained about my lost luggage they asked me to file a complain at hometown which would be USA, but after a little explanation they filed a lost luggage complain."
Pros: "Seats were comfortable with leg space."
Cons: "Entertainment with regards to Holywood and regional movies should be upgraded."
Pros: "What I liked? 1. Flight was early! 2. Customs and Immigrations were completed at Abu Dhabi, so no waiting in long lines at Los Angeles 3. Good customer service in flight"
Cons: "No wheelchair assistance at Los Angeles airport :("
Pros: "Best flight ever"
Pros: "US pre clearance"
Cons: "Crew was very rude. Food was not good. Meals were served late. No adequate snacks on board"
Pros: "clean toilets"
Cons: "breakfast food was more oriented toward near east taste than western tastes. Very bumpy ride,the pilots should have tried to go around turbulence or reduce speed,etc."
Pros: "Food and entertainment"
Cons: "Bad seats, bad legroom and very cramped isles"
Pros: "efficient methods. kind polite staff. security workers were helpful and instructive, and kept order."
Cons: "tremendous amounts of walking in abu dhabi airport. not ideal for elderly or children. or anyone exhausted from travel."
Pros: "Liked the staff in the hotel and the official who accompanied me thru Abu Dhabi airport."
Cons: "Had to stay few hours in nearby airport hotel which was not up to the standard I hoped. The connection to other airlines ( for my new boarding pass) was very confusing. I had to get out of LAX to go to AA terminal for my connecting flight to SFO. Then again I had to take an airline transport bus to go to my desired gate."
Pros: "Beatfull girls"
Cons: "We did not get our bags (total of 6 bags) - It was extremely difficult with an infant and a toddler to manage without clothes and meds. Staff was extremely arrogant during the flight, not helpful at all. Boarding process was a huge disaster - no planning, no zone boarding and unnesessary panic. Lastly food, worst frozen food. The portions were too small and very limited service. We won't use ETIHAD again."
Pros: "Staff was good, business class lounge was nice. Ground crew was very good."
Cons: "Business class seat not nearly as nice as Singapore Airlines. Food was good, limited options. The entertainment options were good, not great. On flight to India, there was onboard wifi and live news (CNN, etc). On flight back, there was not onboard wifi and live news coverage."
Pros: "Ethihad is simply amazing. Best airways."
Cons: "I would have preferred A380 for the trip"
Pros: "Food , service"
Cons: "my suitcase plastic zipper was opened by someone in the ground staff at IGI Delhi and a few items were stolen. something needs to be done about this because I am sure other passengers are losing a lot more"
Pros: "nice plane"
Cons: "Cabin luggage with sensitive/delicate items were forced to be checked in for 2nd leg of the journey. Cabin luggage upon retrieval at destination was scratched/dirty and one glass item inside was broken. Recommend Etihad provides complimentary luggage wrapping to prevent such issues. Additionally, crew was unable to manage noisy kids, and a request for ear plugs was ignored. Recommend Etihad provide affected travelers with ear plugs to manage the noise, and that the crew undergo training to better manage problematic parents w/kids."
Cons: "Vegetarian food not that good."
Pros: "The Inbound flight service to India was okay"
Pros: "The entertainment videos were good."
Cons: "The seat was cramped and getting to the departure gate took a little long."
Pros: "Crew was great and movie selection was good. And the food was also good"
Cons: "It was all good!"
Cons: "This was not a low cost flight such as Ryan Air, etc. I expect British Airways to provide at least complimentary water, which they did not! Come on! For $240 per ticket you could at least offer a free glass of water and a pack of peanuts."
Cons: "You charge for water now? And again zero help for passengers with tight connections bc of BA being late"
Pros: "Our flight attendant was very nice."
Pros: "Great comfortable aircraft they use and the best is that it leaves from FLL"
Pros: "Again staff at mobility assistance were excellent! We were late leaving and pilot made uptime.They really seemed to care about passengers"
Pros: "The crew was attentive and professional"
Pros: "I really like this airline"
Cons: "The crew were all very nice"
Pros: "Planes are well maintained"
Cons: "Rigid attitude of the staff that goes the extra mile to find ways to irritate and upset clients"
Cons: "Seats were so tight and uncomfortable. This was an 8+ hour flight and it was so hard to rest."
Pros: "The plane got from a to b safely"
Cons: "The food was dreadful. Both the gluten free and regular meals. Tasteless and unimaginative. Very dodgy landing. The time of arrival given by the airline prior to flying did not take into account the fact that the clocks went back. So our pickup was delayed. Not good at 4 am"
Pros: "Friendly clean and spacious"
Pros: "Getting off"
Cons: "This route needs a bigger plane. Always packed. Only a few rows of business class. Took off nearly an hour late. Economy on BA is very much a budget airline experience."
Cons: "5 hours delay"
Pros: "On time and comfortable flight."
Cons: "No free snacks."
Pros: "Staff was very nice"
Cons: "Even soft drinks are charged at a fee, and this is not a budget line! And they lost one of our bags in Split."
Cons: "This is the second time your plans have been late! You were late leaving from Venice to London Heathrow on August 1 which I barely made the flight to Glasgow and then coming back your flight is late leaving Edinburgh to Heathrow And my luggage doesn't make it again! You don't even serve water on the airplane which is ridiculous! Your flight crew were nice but you really need to be on time or not schedule flights with such short layover times! And I hope no one takes anything out of my suitcase! And I'm sure nothing will be done so why do you even do a survey?"
Pros: "No delay, nice staff, had to check in handluggage because of small airplane it worked out perfectly."
Pros: "It was a comfortable flight and plane."
Cons: "It was a tad cold but most planes are."
Pros: "It was a short flight but everyone was proper and professional, as I like!"
Cons: "Nothing really"
Pros: "747s are good stable planes in flight"
Cons: "The greatest problem was dealing with the usual chaos and discomfort of traveling through Heathrow airport. Primitive and time-consuming transportation system between terminals- Had to ride overcrowded buses packed with so many people that your body was pressed against your neighbor. Inadequate number of restrooms and poor signage to find them. Bad selection of restaurants. Then at the terminal, boarding time listed as 10:40, but they did not even announce the boarding gate until 10:40. Then a 10 minute ride on another overcrowded bus to the plane which you had to board by a staircase (and a staircase to the door on a 747 is no small thing!) Although flight was smooth in the air, the pilot landed so "hard" I thought the landing gear must have been damaged!"
Cons: "Delayed 4 hours and lied to the entire time that it would “only be 20 more minutes” while we were just sitting in the plane on a very old, uncomfortable plane"
Pros: "Great value for the money, nicely priced round trip. Very well scheduled flights, good connections, easy to travel."
Cons: "Little legroom on long flights, no wi fi on board overseas flights, even for purchase. No food available on Europe international flights, but for purchase."
Pros: "Plane comfortable, crew helpful and competent, food fine."
Cons: "No Club World lounge in Ft Lauderdale despite BA's advice to arrive three hours early for intl flights. Shocking waiting area - crowded, noisy, shabby."
Pros: "Food and cabin crew were good"
Cons: "Cabin configuration in business is awful. Everyone has to step over, or be stepped over, to get to aisle. Seats are narrow (and I’m a small person!). Inflight entertainment is poor, and the touch screen is not very good."
Pros: "I arrived safely and on time.....good movie selection"
Cons: "Breakfast out of London was not appealing - eggs not tasty and potatoes mushy and lacking in taste."
Pros: "Boarding, friendly people in London and Hamburg"
Cons: "Flight attendants, plane, food"
Pros: "First time we upgraded to Business Class. It was fabulous compared to the cattle car we usually fine in/"
Pros: "BA recognizes benefits earned with AA (OneWprld alliance). Boarding was quick and get to use the launch to freshen up before the trip."
Cons: "Crew was not polite; food was terrible and seat was awful (no space, poor quality entertainment screen and no space for legs)"
Pros: "The crew were nice"
Cons: "I paid for a different seat USD 77, they charged the amount on my credit card but I never get the seat! I am trying to cancel the charge on my credit card."
Pros: "On time"
Cons: "My main issue is that I wasn't adequately informed that it was a codeshare and that I could choose my seats ahead of time"
Pros: "Liked the big 380 airbus. The food and entertainment was great on the long distance flight. The Airbus seats are more comfortable than others."
Cons: "2 hour delay because they said they didn't have the equipment to back the plane out of the maintenance hanger. Really? - at one of the big airports of Europe, they didn't have a tug vehicle."
Cons: "No free food. No movie, no usb"
Pros: "Saff are pleasant, helpful."
Cons: "Flight was late, plane was 15+ years old BA now charge premium prices for budget airlines service (no inclusive baggage, complimentary tea/snack)."
Pros: "Good hospitality"
Cons: "As to drinks like juices etc there is no suffecient supply"
Pros: "Plane left and landed on time."
Pros: "I really liked that the crew were friendly, information was clearly communicated and process smooth."
Cons: "For a long flight the seats weren't that comfy and if it's an overnight I would suggest they let you know when food is coming or lights out so you can plan. Also, just a suggestion but I would prefer to pay less and not have the entertainment stuff or just use a BA app on my phone."
Pros: "departed and arrived on schedule and my luggage came out quickly."
Cons: "The World Traveller Plus seating is very uncomfortable after about 3 hours. Not enough cushioning in the seat and the foot rest does not elevate high enough to make it useable."
Cons: "Friendly staff, clean plane"
Pros: "No wait, easy to check in & get luggage"
Pros: "The seats were smaller than other Business Class and rather inconvenient. No place for the water bottle, foot rest not easily configured, etc."
Cons: "See above"
Pros: "The flight crew worked really hard on this flight and it seemed like they had very few breaks or down time. The entertainment was great, it made my flight seem shorter than it really was."
Pros: "The crew was efficient"
Cons: "Food was really bad. I would like much more entertainment in such a long flight."
Pros: "Hostess friendly and attentive"
Pros: "First this flight wasn't operated nor flown byfinnair. We were delayed leaving Berlin, which made us delayed getting to London, they rescheduled us, delayed leaving London (we paid for direct route to Dallas, we were rerouted to Chicago), delayed getting into Chicago, missed flight to Dallas, had to stay in chicago overnight, delayed leaving Chicago, arrived in Dallas 23 hours after supposed to be home."
Cons: "That it wasn't even Finnair but that's how it was sold to us, that we paid for direct route, but we weee sent to another city and had more legs on flight."
Pros: "No complaints."
Pros: "I was not made to board the plane because I didn't have a transit visa to London causing me to be stranded in Boston.i called the customer service a month before my departure but he was not able to tell me to get a transit visa to London before my departure"
Cons: "British airways were not helpful....webjet costumer service did not also provide me with enough information before booking me on the flight...I therefore need a refund of my money ASAP"
Pros: "The food was quite good."
Cons: "The seat selection process is extortion. After paying thousands of dollars for upgrades, I still couldn't get a seat next to my spouse. Customer service didn't care, crew didn't care, but we cared. We also has to bus out to the plane practically in another city, then sat on the tarmac for 1.5 hours."
Cons: "I had been waiting a few hours for my next connecting flight ant at about 8:00 pm (45 minutes before departure), they announce that our flight might be delayed do to mechanical problems on our plane. It took them 4 hours to fix it. Which was not too bad. What was bad is that they lied to us. Because I missed my connecting flight, they said that they would be waiting for us with our new flights and not to worry. When we arrived in London, we were scrambling to find out where to go. there was several families in front of me that missed their flights and they were having problems trying to re-book their flights. It took about 3/4 hours for me (one person) to re-book my London to Glasgow because I was stuck behind families. I was trying to explain one of BA employees that I (1 person) needed a flight to Glasgow. It was getting late and I was worried that I might miss the last flight of the day and would be stuck in London until the next day. She didn't like that I told her that and didn't want to help me. so it took me about 4 hours in line to get my flight and had to rush to get it. I had also purchased a window sit that I was not able to get. The guy that help me re-book my flight told me that I would have to call for that. Which I did now but the first phone # I called, the guy said that I had to call this other #. I called the # he gave me and a recording comes out that they are too backed up with calls and cannot help me to go to the website. At the website, they are asking for the flight # of the re-booked flight (I only have my original flight #'s on my email). I don't know what happened to the ticket they gave me to board the re-booked flight so I don't have it. I don't know where else to call about my refund and also think I deserve some kind of compensation for missing a day at both airports with horrible treatment and service. CAN YOU HELP ME ON HOW TO TALK TO A REPRESENTATIVE ABOUT MY REFUND AND SOME SORT OF COMPENSATION?"
Pros: "I like that I was finally able to come home"
Cons: "The United Airlines reps could have shown some empathy to the passengers who were delayed. The arline knew we had connecting flights and could've alerted the other flight that we were there and to wait on us. The connecting flight was scheduled to leave at 9:50. I arrived at the gate at 9:49 only to find that the flight had not only boarded but had already left. The reps at the counter showed no level of empathy and acted put out when asked to provide transportation to the reassigned gate. Lastly, the flight could've offered something more than a $10 food voucher, especially since the majority of the food in the airport is greater than $10."
Pros: "Best Airline."
Cons: "Nothing, flights are always great in my experience with United."
Cons: "Seats need to be bigger (wider)"
Cons: "Where should I begin? Incoming flight was late, so UA 1560 was delayed. After boarding, IFE was not working. Crew could not get it to work. Snack options were NON-existent for a 5-hour flight. Upon arriving at Newark, the gate was not available. Come on United this is your hub. Final straw, the baggage took about 50 to 60 minutes to arrive."
Cons: "Plugs would be nice. Food isn’t great and drinks are more expensive than other airlines"
Pros: "The crew was amazing as always with United."
Cons: "I believe that the food would had been better."
Cons: "Nothing. Everything was great"
Pros: "Crew was very nice."
Cons: "A choice between pretzels and other snacks."
Pros: "We were early. We sat together"
Cons: "Too strict on check in baggage weight"
Cons: "More leg room that iI don't have top pay extra for"
Pros: "The attendant was nice about it"
Cons: "They tried to still get me home on the same day. They even put me on a different airline. It did not work. I am in Chicago for 24 hrs with one $12 meal voucher. A burger at the hotel is $17"
Pros: "Smaller plane was awesome. Flight service great. Checkin easy."
Cons: "We are okay with seat area but would ask that united freeze seat backs. The inconsiderate bumpkins in front of us put seat back and then leaned forward the whole flight. we could not even put our tray table all the way down. Coke spilled all over us in turbulence as liose tabke bounced significantly more than if set in place. Give people rude, freeze saet so cant recline or remove tray tables so we dont hurt ourselves due to rude people."
Pros: "The crew members are nice and professional."
Cons: "The aircraft is out dated and less comfortable than an old bus. It’s time that ALL airplanes will feel as comfortable as a movie theater. And have screens and wifi .. and be comfortable to even take a knapp"
Pros: "No issues at all on this leg of the flight."
Cons: "wish plane had phone chargers on board"
Pros: "Loved the direct flight from Newark to Costa Ruca which arrives in less than 5 hours, crew was very helpful to other passengers with connecting flight info."
Cons: "Typical cramped seating, need to pay to watch movies/direct TV and food, minuscule snack pack."
Pros: "Service, space, and staff of course!"
Cons: "Entertainment is boring and tired, United use to offer better free shows and movies!"
Pros: "Flight was great. No hassles."
Cons: "Having to pay for direct TV. Bring back peanuts"
Pros: "Fast and friendly staff from check in to landing. Southern folk don’t rush you and actually listen to consumers concerns."
Cons: "None...nice, short flight"
Pros: "Really disatisfied"
Cons: "the poor attempt to help me when they canceled my flight 3 times"
Pros: "Took the red eye from San Francisco to Nashville at the end of a long trip to Cali for a family reunion. I've never flown United before and it was okay. I wasn't able to sleep as I'd hoped as I had a hard time getting comfortable due to the size of my row mate beside me and I was in the middle."
Cons: "Everything from United's standpoint was fine."
Pros: "Check in, arrive ahead of schedule"
Cons: "No entertiment, no snack only little bag of pretzels"
Cons: "We were delayed by more than 6 hours."
Pros: "First and foremost, our flight arrived 25 minutes early! Nuff said!"
Pros: "We got there safely with our stuff."
Cons: "The stupid led by the unwilling."
Cons: "my daughter and I didn't even have seats together...and the plane was not full. We spent $69 and $77 to get seats together and the seat backs didn't work, no TV screens, and my expensive purse was soaking wet when I retrieved it from under the seat. So gross. And of course the food was gross...but that's to be expected, I guess."
Cons: "Strange how the staff at lax just kept updating us...after we all got the update on our phones...in a non engaged manner as if it was acceptable and normal that the flight was delayed"
Pros: "At the gate while we were waiting for 3 hours the United Crew brought out snacks for us to have for free because of the wait."
Cons: "We were delayed 3 hours, and didn't get in until 2:00am"
Cons: "my flight going to LA was 6 HOURS DELAYED. I visited customer service and was told that my time and and energy would not be compensated for. It was a huge waste of time due to weather in PA where the plane was coming from- not my problem going from SFO to LA."
Pros: "Easy in/out of the plane."
Cons: "Wifi Entertainment wasn't working."
Pros: "Plane was a little roomier than the A230"
Cons: "No audio or v ideo on almost 5 hours flight to Phoenix. Plane was full and seats very tight on A230. The return flight to Newark was no better. Tight connection thru Houston. DIRECT TV did not work on the 737800. Many of us had connecting flights, flight attendants should have announced that people who without connecting flights to remain in seats while those of us with connections deplanned. Seat did not recline"
Pros: "I had a terrible time flying from IAH to Pensacola with United. I was flying on Christmas Day and there were not enough employees from United to help the customers. One of United employees completely disregarded me when I needed help, and I ended up missing my flight."
Pros: "Due to weather delays "not able to accommodate" Service representative had an attitude. I understand there are a lot of issues, but it's their job in customer service and if anyone should be upset it should be the customer for not being able to make their flight as scheduled."
Pros: "I liked Wh snack mix"
Cons: "I didn't like that there was a power outlet advertised and there was in fact not one."
Pros: "The people were really nice. We left on time or early on most flights which was also nice. Like the variety of liquor and prices for beverage that's offered."
Cons: "The in flight entertainment doesn't compare to delta. Our last plane was getting retired so it didn't have any in flight entertainment and the snacks tasted really old. The other flights had spotty connection at best and was hard to connect to their movies."
Pros: "Airline personnel were friendly and smiling"
Pros: "Cheap, non-stop flight to London."
Cons: "I'm glad that the ground crew id'd an APU leak prior to takeoff, but delayed flight for an hour. Crew was not memorable. VERY limited entertainment options available for a 7-hr flight. Was looking forward to experiencing Austrian Airlines, and upon check-in was pointed to the fine print on my booking: "Flight provided by United Airlines." Was hoping for a flight like the one we took on Turkish Airways a couple years ago -- a very high standard. But couldn't even get comfortable in the seats. The entertainment screen was very difficult to use; if there had been more options I probably wouldn't have been able to get to them anyway. Could barely reach above-seat vents, even when standing. All this was made worse when we had to walk through the First Class section when boarding and deplaning. The disparity between the comfort they experienced and the minimum standards in economy felt like Austrian Airlines/United were rubbing it in our faces that we didn't want to spend more on travel."
Pros: "Boarding I guess was good. Flight was on time and arrived early in San Francisco."
Cons: "This was not a Luftansa flight, it was United. The crew was okay, but were not very good with putting any effort in for the passengers. The entertainment systems were clunky, slow and unresponsive. They looked old and/or just poorly designed or implemented. Could have just been cheap? Mine froze during the flight and never worked after that. The food was some of the worst I've ever had on a flight. Don't choose the vegetarian option unless you want an upset stomach. Seats were cramped and uncomfortable, but at least we got a clean blanket. They kept the plane cold for some unknown reason, so we needed it."
Pros: "My flight was on time. I appreciate that."
Cons: "Narrow seats. Literally no leg room for me. It was a terrible time for me, especially since I was in the middle seat."
Pros: "The flight was very smooth and the staff seemed very competent."
Cons: "The seats are VERY UNCOMFORTABLE and crowded."
Cons: "Our flight home we couldn't land in Chicago due to storms and diverted to Madison. Sat on Tarmac 2 hours and some passengers from Madison allowed to end journey there. We had to wait for that approval and again had to wait for their luggage to be removed from the plane. My opinion is let them disembark but not the luggage. It was too long to be in that plane"
Cons: "Flight was delayed not enough information. Missed connection."
Cons: "Seats were uncomfortable, very firm, back of seat was like leaning against a piece of wood. OK for this short flight, longer flight would have been extremely uncomfortable."
Pros: "The view out the window - view was beautiful . Everyone was very nice. Appreciated the wheel chair attendants they were very helpful to my mom who was 91. Treated her with the utmost respect ."
Pros: "All the crew were friendly and accommodating."
Cons: "Waiting so long for the flight to actually take off. Very late !"
Pros: "The aircraft size. The fact that the plane left and arrived on schedule."
Cons: "The overhead compartments were very small and didn't fit a regular size carry-on suitcase.."
Pros: "I have time to get a shoe sine and do some shopping a the airport. Check out 2 bars."
Cons: "I gat home at 12 20. I was hoping to get home at 7 :30. And I spend 200 but I was happy to get home safe. Thank you all"
Pros: "Good Speedy trip very awesome Pleasant helpful people"
Cons: "when I suggested window seat I thought I would have it throughout the entire flight that was pretty much the only disappointing thing about the whole trip"
Cons: "for this 6hrs flt I feel for the price of the flt you need more variety of foods served without a cost."
Pros: "Front seat, got off the plane quickly"
Cons: "Too cold!"
Airlines flying from Florida to Ahmedabad have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Florida to Ahmedabad
Masks required on board, masks provided on flights from Florida to Ahmedabad
Social distancing seating
Middle seats unavailable to book on flights from Florida to Ahmedabad
Testing for antibodies, testing for symptoms for flights from Florida to Ahmedabad
Waiving of change fees. Search flexible flights from Florida to Ahmedabad