Daily cleaning, installation of cabin HEPA filters on flights from Florida to Tulsa
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Scores according to KAYAK customer reviews
"There were some delays due to weather but Delta was able to get me home within an hour of my original itinerary."
Pros: "Crew were great. Cookie was good. Seat was comfy to sit in upright."
Cons: "Leg room was poor, flight was overcrowded, seatback wouldn't recline, there simply isn't enough width to the seats in the middle of each row. This should be a perk to balance the perk of a window on one side and extra leg room in the aisle on the other."
Pros: "Delta has the best flight crew! Couldn’t ask for a better airline!"
Cons: "Provide blanket and pillow in first"
Pros: "Smooth flight. Crew friendly."
Cons: "More leg room"
Cons: "The exit row door in 12B kept making a high pitch squealing noise...very unnerving"
Pros: "Flight experience was good"
Cons: "Delayed bording 1.5 hours due to staffing issues"
Pros: "Great crew"
Pros: "I love that the plane has extra space available between seats (with no one in the middle) & that everyone was encouraged to keep their mask on at all times."
Cons: "It was at a good pace"
Pros: "Poor service overall. Seats were just like in the economy area, not much different."
Cons: "Better service"
Cons: "We PAID $30/each to check 2 bags, both ways, so $120 total. Then at the gate, BOTH WAYS, Delta Gate Reps allowed people to check bags for FREE, & pick up at bag claim, just like WE PAID TO DO. NO MORE DELTA FOR US!"
Cons: "Delta Comfort isn’t so comfortable. Seats are too skinny."
Cons: "The website could work for starters"
Pros: "The entire flight was excellent, on time, great friendly crew, edible food, movies and options were great, perfect in every way. It was a little chaotic at flight loading on extra security, but I assume it could have something to do with it being on 9/11 and it was ultimately bound for NYC."
Cons: "I honestly cannot think of anything."
Pros: "Prompt boarding and departure."
Cons: "Refreshments and up to date airplane. Plane seem outdated and very loud. Flight attendants could use a friendlier demeanor"
Cons: "Being on time."
Cons: "Crew unfriendly."
Pros: "The crew was great."
Pros: "Crew was great. Planes with built in TV was even better."
Cons: "One really obnoxious kid kept screaming the entire time. Instead of charging for earbuds maybe give them out for those of us that don’t have any."
Pros: "The crew was professional and courteous, one of the best crews we had experienced onboard Delta."
Cons: "Cleaner bathroom"
Cons: "The WiFi"
Pros: "Again, crew was very friendly. It's nice to be welcomed aboard. The male flight attendant found me a blanket after I requested it. Also I appreciate the free entertainment options on the WiFi."
Cons: "Ambient low lighting was pretty much non-existent in that old MD88."
Pros: "Amazing SLC Skyclub crew"
Pros: "I liked that I had a exit row seat"
Cons: "If I didn’t have to tap to my inner Usain Bolt to get to the gate in time"
Pros: "new airbus plane. great luggage bins"
Pros: "The entire crew was hospitable & accommodating; I was very pleased with all of the flight crew!"
Cons: "My disappointment regarding my flight experience had nothing to do with the flight crew I met/seen/corresponded with; I was unhappy & displeased to pick up my new luggage with the top zippered broke off & missing."
Cons: "The crew was terrible & rude."
Cons: "Everything. Flight got delayed, luggage was sent before i boarded the plane. Terrible service of Delta. Never again using Delta or going to Atlanta. Wasted two days already from my vacation..."
Cons: "Everything else"
Cons: "Missed my flight do to TSA security my wife is diabetic this TSA agents/idiots looked like they newer seen insulin pump or insulin bottle and flight left 15 min early. So I'm in Tampa trying to get flight in morning to Cancun"
Pros: "Crew was friendly enough, but not overly."
Cons: "Entertainment system was (again) not fully functional. No success to "noon-movies", such as games. Plane was untidy almost from the beginning. Check-in staff was functional, but not particularly friendly."
Pros: "The KLM ground staff were extremely helpful and reassuring when there was confusion with my ticket."
Cons: "I booked KLM flights (Cork - Tampa return) but the planes were in fact Aer Lingus and Delta. So I have no idea what KLM is like. When I checked in at Cork the ground staff could only give me a boarding card for the first flight. For the second one she said I would have to go to the Delta counter in Amsterdam. It was difficult to find a counter there or staff as check-in was all by computer. The computer kept saying 'error' when I put in my code. I eventually was directed to a KLM desk (nicely hidden). I was told that my seat no longer existed. At this point the flight was ready to board. Thankfully the KLM ground staff were extremely helpful and reassuring and upgraded my ticket to economy comfort. On the way back, I could only get a boarding card for my first flight. The second two I had to collect at the boarding gate of the second flight."
Pros: "Easy boarding, helpful crew, on time, informative pilot"
Cons: "Fewer and fewer choices for beverage and snack"
Pros: "The service and snack selection is better than the other large US carriers. Delta studio is a decent replacement for the lack of PTVs on these planes."
Cons: "Delta offers a decent product on most of their fleet but the 717 or MD-88/90 can be extremely loud at the back of the plane. You better bring ear plugs or noise cancelling headphones and learn to read the flight attendants lips."
Pros: "Although the flight was delayed, when it was time to board and take off, this was extremely efficient."
Cons: "Delayed flight. However, I know this sometimes out ot the airlines control."
Pros: "I told the crew I had a short connection time at a far terminal and I was worried because my seat was in the rear of the aircraft and they were able to move me up closer to the front to ensure I got off the aircraft quickly to make my next flight. That was amazing."
Pros: "Great trips notifications"
Pros: "Crew was great, helped us board fast after a delayed arrival and to avoid needing a crew change (FAA Regs)."
Cons: "Plane was a D-90? The plane was very loud with vibration noise at very high decibels during the whole flight. Because of the extended flight (3 1/2 hours in the air) due to a storm system, they should have offered more food to travelers."
Pros: "Newer plane with entertainment"
Cons: "was a great flight"
Pros: "Air crew was friendly and tried to get people settled as quick as they could to get back on time"
Cons: "plane was a bit late getting in so we left Tampa late fortunately my transfer gate was only a short walk from the arrival gate in Detroit so no issues catching my next flight."
Pros: "Not crowded. Short flight."
Pros: "I liked the WiFi and Movies. The flight crew was wonderful making a stressful retreat from Hurricane Irma a little better"
Pros: "Very clean plane and comfortable. Great friendly crew and very good service."
Cons: "Wifi service was slow but acceptable. Not a big issue."
Pros: "We flew a plane that had 2 row seats. I booked that for my daughter and me as well as seats ahead of an exit so we would have no one behind as. Great seats and they reclined quitea bit. We were very pleased."
Pros: "Excellent infotainment system"
Cons: "45 min queue to take-off"
Pros: "The updated food is a nice change to Delta and a positive one."
Cons: "The attitude of the flight attendants was rude and not a way to act in a customer service industry."
Cons: "You determined I would miss my connection when in fact I would land and have an hour. You rebooked us on a later flight. We made it in plenty of time and wouldnt even attempt to help. Your customer service is beyond reprehensible. With everything going on in the airline industry you would think airlines would at least attempt to please. The crew in the airplane was pleasant, that was a positive."
Pros: "The flight was good, but the flight attendants were friendly and fun making it better than usual."
Pros: "Everyone was very polite"
Cons: "Too many seats hadn't been aside. It was an unnecessary wait in line for about 20 people to get their seat assignments."
"Flight was on time. Crew courteous and knowledgeable. Good flight"
"We arrived early, then sat on the runway for almost an hr. I then missed my connecting flight."
Cons: "Flights are quieter during COVID. Hard to give a high rating with no service. Boarded, landed on Time."
Pros: "The crew was very friendly as well as the pilot after we had landed. Also was nice they gave us each a little water in a plastic bag as well as a snack"
Cons: "Not much anything can be done to make a flight better with Covid. Masks have to be on, no drink options available anymore."
Cons: "The crew failed to enforce ANY mask policy. The WiFi did not work. They over served alcohol to the passengers."
Pros: "Fast transportation and great seat"
Cons: "The air hostess were rude."
Pros: "Delays. Very hard to rebook. Crew was inattentive. No chargers or TVs. Little overhead bin space. Terrible flight."
Cons: "Fix everything mentioned above"
Cons: "Delayed flight"
Pros: "We flew economy, so it was what it was. Not really comfortable."
Cons: "No free inflight entertainment. Did serve a beverage and a small snack. Crew and staff were friendly."
Cons: "Flight entertainment it's kind of hard to set up depending on the device you own"
Cons: "Taxi time on both ends were ridiculously long."
Pros: "borden pass hade no gate no."
Pros: "Nonstop flight!"
Pros: "The seat was So so"
Cons: "My food was cold had to send it back"
Cons: "My bag is misplaced and no one has an answer"
Pros: "Plane had three delays. Apparently American mechanics are not allowed to strike so they have these fake or very slow mechanical issues."
Cons: "Be on time. We missed our overseas connection and had to buy new tickets to Italy"
Cons: "Paid for seats so I could sit with my guy - still had zero leg room. Generally disappointed with the state of air travel in the US - feels like we're being herded like cattle. Would like to vote with my dollars to help airlines that value customers and aren't trying to pinch pennies/nickel & dime us"
Pros: "Smooth for most of the flight"
Cons: "4:41 pm flight took off at 7:00 pm. Landed and now sitting on the tarmac waiting for a gate."
Pros: "Absolutely nothing. The flight was delayed to the point to where I had to stay overnight in Tampa because I would have missed my flight, connecting flight in Philly."
Cons: "Made it so I would have gotten out of here on time to make my connecting flight, and not have to spend another day in Tampa"
Pros: "Well the flight was cancelled due mechanical issues. Didn't receive any compensation. Hopfully leaving a day later"
Pros: "Flight attendant called in sick flight delay for 1.5 hours leaving Tampa, could not make connection and all other flights overbooked until tomorrow."
Cons: "If I did not have a 24 hour delay in arriving!!"
Cons: "Multiple lengthy delays, gate agents in Charlotte not committed to explaining the problem and solutions"
Cons: "The boarding process at the gate was brutal and very disorganized and the persons working for American Airlines were overwhelmed and announcements relating to the delay were very confusing"
Cons: "Circled for too long and had no updates from the captain on what was happening."
Cons: "Popup ad in already terrible gogo inflight media playback site stumped entire plan."
Cons: "They lost my bag in my layover at DCA. Even with a first class orange tag and 1:10 layover, they didn’t transfer the bag between planes on a Thursday evening. The planes were probably 300 feet away. Clearly their entire luggage tracking systems at DCA are broken. Even with 1:00 connections at O'Hare, DFW, PHL, my luggage has not gotten delayed."
Pros: "Everything on time."
Pros: "It was an average flight"
Cons: "Delay of 2 hrs and it wasn't due to weather"
Pros: "the plane looked new and clean"
Cons: "the leg space"
Pros: "Friendly attentive crew"
Cons: "The only entertainment was streaming movies via your own device. Not the end of the world but most people have come to expect having personal video monitors. Delta is adding them but AA is taking away."
Cons: "Our original flight was cancelled so we were rebooked for a much later flight which impacted our vacation. Call system was not working efficiently."
Pros: "not much"
Cons: "Steward on flight yelled at people and gate staff yelled continously"
Pros: "Crew was great. No electrical outlets, wntertainment was mediocre. This was an old 747 that needs an update."
Cons: "The space between seats is very short!!"
Pros: "Crew was polite and respectful"
Cons: "Communication was irregular, a meal was promised that was never delivered, delay on tarmac handled poorly"
Pros: "Decent boarding group, same snacks, same flight attendants (who were very nice)"
Cons: "My only gripe is that paying for an assigned seat is only allowed 48 hours before takeoff and costs at least $30, twice what Spirit charges to allow you to select a seat during booking, so it is worse. No one watched us to ensure that we didn’t use the overhead bins (a stipulation of the fare) but we did comply anyway. We chose to take our chances and were assigned seats at the gate 16 rows apart and both in the middle seat."
Pros: "We had a newer plane. I LOVED that the seatbelts had a little more room, and also that each seat had it down screen. I really enjoyed the new pre-flight video; it was entertaining and I appreciated that it allowed the crew to get ready, rather than demonstrate a seatbelt for us."
Cons: "I am not sure how boarding groups work, but I will never understand why we don't board from the back of the plane to the front. People waiting and trying to load luggage or climb over others makes the pre-flight more stressful than it needs to be. (This is obviously not specific to you airline.)"
Pros: "FUE OPERADO POR AMERICAN AIRLINES Y EL VUELO DESDE TAMPA DESPEGO TARDE Y PERDIMOS LA CONEXION A JAPON TODO EL DIA EN EL AEROPUERTO SOLO HASTA EL DIA 21 VAMOS A SALIR DE LOS ANGELES A TOKIO SI TENEMOS ALGO DE SUERTE MUY MALO EN VERDAD NOS ENTIMOS ENGAÑADOS"
Cons: "Messed up college for your mismanagement."
Pros: "I liked the way the AA gate supervisor too charge of the problem and solved it, with great deal of personal imvolvement and follow up. Also check-in crew was very much the best. I would say that AA showed the best of passages care to me. Truly outstanding."
Cons: "Because of a mixup, though not of AA doing, I was literally forgotten at the gate. However, AA personnel showed the very best of can-do attitude and got me home for Thanksgiving. I am very proud of everyone working at AA at the TPA airport."
Pros: "Quiet clean bathroom good layover time"
Pros: "If you are not in first class, they treat you like dirt."
Cons: "I saw the whole plane packed in the back with 6 people in a row, when the middle of the plane has plenty of empty seats. It seems that American Airlines will pack people who don't pay for choice of seats in the back. Distasteful practice."
Cons: "I called your customer service department which I believe is in India or Pakistan three times to ask them to help with an alternative flight and each time I got different information, when I asked to speak to a supervisor I was told by the punk on the end of the phone that that wouldn't be possible. I asked for his name and employee number and he told me his name was Michael, difficult to believe when he sounded Indian"
Pros: "Timely I have no complaints. The flight went well."
Cons: "Timely I have no complaints. The flight went well."
Pros: "Tiny airplane but single flght crew managed my and from what I could see fellow passengers needs commendably. Whilst I didn't like needing to hand in my carry on (without much warning so I didn't have time to pull out a magazine to read) on the plus side it was stored well as my suit carrier came out unscathed and you get your bags curb side as soon as the plane lands so you don't have to wait for the rest of the bags to unload."
Cons: "Because the airplane is so small there is not much room to move in the aisle (thankfully most people just sat down for the short flight), also you have to hand in your carry on baggage so that it is stored with the main bags."
Cons: "Horrible experience in the ground system, they charged me $240 for my bags and the staff are really confused."
Pros: "Great crew!"
Cons: "Pilot did a great job getting here, but gate was blocked by a fuel truck and sat on the tarmac for an extra 20 minutes! Pilot has now asked for a tug to pull us in."
Pros: "Excellent, friendly service by flight attendant, Amy Sparks! I felt very welcomed and relaxed, especially having just flown 15 hours from Sydney back to the States."
Cons: "Engine noise was loud seated at the rear of the aircraft."
Pros: "Crew was awesome!"
Cons: "It was a great flight!"
Pros: "Direct flight"
Cons: "Online check in, we’re charged for everything, EVERYTHING. For that I’ll take a connection next time"
Cons: "They left on time with 46 pax and took over a 2 hour delay. Then my bag did not show up."
Pros: "They sat my family together and the crew was amazing."
Cons: "The seats are really uncomfortable and the flight was really packed with all this covid stuff."
Pros: "Great crew."
Pros: "direct flight"
Cons: "airport hassles"
Cons: "It's a low cost, no frills flight option. But we left and landed on-time and that's what I wanted."
Pros: "Boarding was quick and efficient. The aisle was nice and wide which makes walking to seats easier"
Cons: "Not the most comfortable seats"
Pros: "Quick boarding, on time."
Cons: "The flight attendant checking people’s bags and boarding passes at the gate was not friendly."
Pros: "Quickness, efficiency"
Cons: "Nothing. I received all I expected."
Pros: "We had a really nice crew."
Cons: "More space under the seat in front of me for my carryon"
Cons: "Seats are uncomfortable after about 40 minutes. Very cramped."
Pros: "Cheap and direct no frills"
Pros: "Great crew"
Cons: "Crew unfriendly. Flight attendants and pilots never acknowledged us or said hello or thank you."
Pros: "Allegiant is a Budget airline. Good fares and great service. Nonstop service to less traveled destinations"
Cons: "Nothing for the price."
Cons: "Free beverages"
Pros: "Inexpensive and efficient"
Cons: "Flight itself was great. Seats are very narrow"
Pros: "I didn’t enjoy anything about this flight unfortunately it was my worst experience with an airline that I’ve ever had."
Cons: "I had checked my bag with was a personal bag and they said it fit inside the metal stand they had so when I proceeded to board another lady had told me I’d pay $50 or wouldn’t get on. She was very rude she let me friend with two bags go on without paying. I took four flights and never had this issue"
Cons: "Allegiant needs to get stuff together when it comes to boarding."
Cons: "You really need to install jet ports at Punta Gorda. We sat on tarmac for almost two hours due to rain and lightning in the 5 mile radius. Would have avoided this delay with a jet port."
Cons: "After 2 hour delay we had to beg for a water and the stewardess brought a tiny cup. Made for a very long night."
Pros: "Plane was comfortable, crew was fine, but"
Cons: "Three hour delay? Unacceptable. Not entirely the airline’s fault, but still..3 hours. Not good."
Pros: "On time, clean plane."
Cons: "Everything was fine. Thanks!!"
Pros: "loading was smooth, departure was a bit early, arrival in Cedar Rapids was about 30 minutes early!!"
Cons: "Super rude personelle"
Cons: "Lousy airline. Left gate late and unfriendly crew. Wanted to charge me for carry on."
Pros: "Great airport for getting to Florida. Good prices"
Pros: "Great flight. Great staff."
Pros: "Availability at last minute was awesome, and the price was excellent. The direct flight was great too!"
Cons: "No frills... no peanuts!"
Pros: "Cheap fare, nice crew, clean plane"
Cons: "Small seating, small snacks , extra charges for anything"
Pros: "direct flight"
Cons: "EVERYTHING is extra payment, even a small carry-on; water $2!!!; seating is extremely cramped"
Pros: "Friendly Crew. Staff did expedite our checking bags to make our flight when we asked about our flight that started boarding early and made sure our bags made the flight. Excellent pilots, trip went seamless from wheels up to wheels down."
Cons: "Boarding started 30 minutes earlier than first notified as, Long lines to check bags."
Pros: "Last week I flew to Florida on this airline. I quickly wrote a stellar review because the flight crew was sincere, nice and kind. Apparently, that is against policy and on this flight there was no hint of that nice attitude. No frills, no courtesy, just transportation."
Pros: "Flight left and arrived on time. Boarding was OK."
Cons: "Not even water provided on flight. I miss amenities."
Pros: "Flew 2 different legs with Allegiant, both of which were delayed for maintenance stuff. 2nd leg, we sat in the plane for an hour waiting for a maintenance guy, so my wife went to the bathroom. No toilet paper! When my wife asked about it, she was told "we won't be getting toilet paper for this flight." Inexpensive is one thing, but...dear lord!"
Pros: "The speed"
Cons: "Leg room"
Cons: "First they delayed the flight and then they cancelled the day of and I had to book a whole new flight for the day which was costly. I will never recommend that airline to anyone and I wanted to like it since I looked at their website and it looked very military friendly, but it was just disappointing"
Pros: "Quick boarding with priority access Friendly staff"
Cons: "Unclear boarding instructions. Both flights roundtrip were delayed about an hour. Wasn't advised of seat changes and reasons why. Mobile passes were unavailable due to a system issue gate attendants had to check manually. Bring own snacks or eat before flight and provide your own entertainment. Seats not reclining are uncomfortable. Not suitable for someone with back issues. First flight was uncomfortably cold return flight was uncomfortably hot."
Pros: "The price for the flight and the direct flight make it worthwhile."
Cons: "Boarding process was completely chaotic; they had two lines, one for people with paper boarding passes and one for those with electronic passes, but they just let everyone line up all at once which was way too crazy. It needs to be better organized."
Pros: "Well, it was a somewhat inexpensive flight out of a convenient terminal."
Cons: "I say somewhat cheap, because by the time they ala carte everything, it's not so cheap anymore. As in no longer cheap enough to justify the bare bones service. The flight attendants are basically candy salespeople. I typically need help putting things in the overhead bin, but the flight attendant actually told me it wasn't her job. That indeed may be the airline's bad policy, but she also thought her way of expressing it was appropriate, which it is not. That has to come straight from the top. Also, what kinda janky airline doesn't serve complementary water. Probably the biggest deal though was that my flight was delayed for 2 hours both ways due to a maintenance issue. I know air travel is fairly safe, but given the track record of both Allegiant and Airbus, I was a little worried during the flights. Even though this particular route is convenient for me, I'm going to avoid Allegiant."
Pros: "Good for Domestic travels"
Cons: "Literally had to pay for every little thing that is usually included in other airline tickets."
Cons: "Delayed 5 hours!"
Pros: "flight took off on time"
Pros: "Flight attendant Lisa was great."
Pros: "Cabin crew was very helpful and polite. One in particular expressed a great sense of humor throughout the flight and had a great rapport w/ passengers. Flight was on-time. Fare was $111 compared to around $375 to Orlando. I was able to fit this flight into my scheduled so saved the company $$."
Cons: "Can't blame Allegiant for a noisy child, but there was a child across the aisle from me who shrieked and talked loudly THE WHOLE FLIGHT. I was trying to sleep and was NOT pleased. I like a good fare, but selling a can of Coke on the flight for $2 seems a bit extreme. Glad there are cut-rate airlines out there as an option, but I won't be flying them any more than necessary."
Pros: "I liked how friendly the staff were and how everything was done on time."
"Less over zealous woke flight attendants. Never again ! I felt more like a prisoner than a passenger."
Pros: "The crew was great and the first class experience was what I expected"
Cons: "The plane was late, there were no boarding group lanes set up at the gate so even though I had first class seats and priority boarding I had to make my way through a large group of people in an unorganized fashion to get on the plane."
"If you plan to fly United and want to watch a movie, plan to bring both types of headsets. ( 1 for smart phones, 1 old school headset). My flight going required the old school headset, except the seat I was in had a broken port and since subtitles were not available, I had to watch my movie without sound(fun!). On the way back, United offered the United app where you can access movies from your smart phone, except I didn’t bring smart head phones. Since I watched a silent movie going, how much worse could it get? Well, it got worse since no movie would even load. The crew explained that we were traveling over water and that was the reason, but I tried on and off for the whole flight and the movie never loaded so that reason sounds like bullshit."
Pros: "Non combatants."
Cons: "Screaming babies who’s parents let’s the run around, people listening to movies without head phones"
Pros: "crew were great."
Pros: "United Airline is lying to its guests. United advertise they will be middle seat between pesengers and we board a packed flight today. United is irresponsible and putting pessengers at risk of covid-19 exposure! This is unacceptable. False advertising - people paid for social distance on the plane bit encounter the opposite !!"
Cons: "United Airline need to be HONEST! United broke my trust. United need to update its message online and be honest - that they only care about profit during this pandemic!!"
Cons: "Pitch very small."
Pros: "Not much"
Cons: "Cabin AirConditioning fault. Air bridge fault all delayed flights from Fort Lauderdale to San Antonio"
Cons: "The inbound flight was so poor and with mounting delays we lost trust in United. We gave up our first class tickets for last minute southwest"
Cons: "Poor flight. Attendants didn’t turn on the a/c until plane was at altitude then would periodically turn it off."
Pros: "Everybody was wonderful. All the staff were friendly and the flight was great."
Cons: "I volunteered to gate check my instruments (which I NEVER do because it’s not my hobby, it’s my livelihood). When I did, I made very clear that I’ll ONLY do it if it’s handed to me at the gate when I arrive. It CANNOT go into baggage claim because it’s 2 $3000, left handed, vintage Paul McCartney basses packed in one bag. The gentleman assured me that I’d have it handed to me upon arrival. It isn’t designed to go through the rough handling of people I’ve never met or trusted. So I got to Denver and waited at the gate until someone told me, “oh no that’s gonna be down in baggage claim” Needless to say, I’m scared to death and I don’t even know where $6000 worth of instruments of mine, is right now. I wish people would communicate when they promise things."
Cons: "no aisle seat"
Cons: "Had to pay for Direct TV."
Pros: "It was perfect"
Pros: "Nice service"
Cons: "Plug by me didn't work"
Pros: "Nothing really stands out as exceptional"
Cons: "The snack mix... that was absolutely disgusting. It was an Asian-style snack mix and I was just hoping for something like pretzels, or peanuts. Not a ball of wasabi"
Pros: "Boarding, friendly staff"
Cons: "One of our tv's didnt work on the flight. All flights should have free movies. Flying into Florida we were able to enjoy a movie but on the flight back home everything (even a regular tv channel) had to be purchased."
Pros: "Excellent food service, fast ground crew and comfortable seats. On return we were diverted due to weather but Customer Service kept everyone informed and was on top of everything."
Pros: "Professionalisam, friendliness and smiles of United stewards."
Cons: "We weren't accommodated when asked to be seated next to each other."
Cons: "Seat wouldn't recline and I was having a broken leg in a cast I had to keep straight"
Pros: "Not much. I'll fly Spirit when available unless you update personal item measurements."
Cons: "Personal item smaller thanSpirit. Please update to reflect Spirits new size allowance. Despite careful packing I was disappointed that I had to pay $50 for bag check. Two weeks ago I flew on Spirit with the same bag and had no problem with their size allowances which are just a bit more generous than United. I had purchased the bag precisely for this type of flight. An extra 1/2 inch would have saved me the $50."
Pros: "Safe landing in windy conditions."
Cons: "Air-con failure delayed departure. No complimentary food or OH. Poor legroom. Nothing"
Pros: "Our seats weren't changed on us, as it was going to Florida"
Pros: "Nothing at all literaly"
Cons: "Walked in with 45 mins to spare my girlfriend took JetBlue we got there at the same time they put my girlfriend on united put me on a flight a hour later on stand by I didn't know what this meant I don't fly often come to find out the man at the front basically just screwed me they tell me there are no more seats I need to go on a flight that was originally for 5 but delayed to 6 obviously now I am upset I am admittedly easing my voice who wouldn't to speak to a manager a man tells me to come down or he is getting security and I will be removed I say once more I want a manger he gets security THEN GET THIS THAT WAS THE MANAGER LOL who just did not want to help because he is lazy and dosent like his job then when 6 30 finally rolls around the temperature in the plane had to be on 80 at the end of my flight my shorts were soaked in sweat DONOT EVER FLY UNITES EVER"
Pros: "Would never fly this airline again felt like a number / a sardine in a can"
Cons: "Staff was awful and acted as if they were just going through the motions and didn't listen to me"
Pros: "I didn't like anything"
Cons: "They say I miss check in by 1min. There was no more flights to NY. I told them to connect me to Bradley in Connecticut, they say no they can only get me flights on. My original destination. In which they don't have any. They send me all the way to Newark. So i had to find my way to NY then to CT. The TSA officers that work at this airline are awful. Overall experience was horrible. I would give it zero stars if I can."
Pros: "Timely boarding"
Pros: "The people that work for the company are good, professional...But: No leg room if over 6'; Everything extra $--water, $45 for a CARRY ON! $59.00 membership to save $9.00 off your bag; can you do the math? YELLOW advertising is just to make you hungry--but no food!"
Cons: "I was in Group 5, and by the time boarding was complete with group 2, there was no more room in the overhead bins for carry on luggage. This meant that Groups 3-5 needed to gate check carry on bags and then pick them up in the Baggage Claim at ORD. This added unnecessary time to the end of my journey. I'll look around at other airlines before I fly United again. Jet Blue, on the other hand (from ORD to FLL) was great!!"
Pros: "Asked why is there no leg room to even move your legs or drink a glass of water without hitting the person next to you . Response you can upgrade for 50$ be semi cramped. I'm not a big guy 511 180 this was the worst I have ever flown . If you where lucky to fall asleep the attendants would hit you with cart. Not once not twice but 4 times ."
Cons: "We have been members of Star Alliance for over 20 years with millions of miles in the book, and though I have avoid flying with the US companies of the Alliance, we too United round trip to Miami via Fort Lauderdale, flying down I was surprised that with the short flight the in flight entertainment was not free? We paid extra for extra leg room and exit seats, though what was left was given away free, which felt a bit unfair for those who paid in advance extra? Most traumatic was on the return trip, at the gate as we were removed from our prepaid seats, due to the fact that the ground crew checking us in asked us abruptly weather we could assist in the case of emergency, I replied, "Yes", but my partner was confused and did not understood the question nor the context as to what or why she was being asked! As I tried to explained that she was German and that the question had confused her and didn't primped reply, the crew stope us from boarding the flight, and demanded that our seats be changed for someone who could understand English! We explained that we both understood and spoke English perfectly well... But no one was going to reason with us and quickly removed us from our seats and had us put into the back sectioned which was without extralegal room and proceeded to give our seat out to another couple who volunteered... Without charging extra... It was appalling their behavior and unreasonable gestures towards their customers and at that a Gold member of the Alliance. We will no longer book flights with United no matter what comes, even if we have to fly around the world to get there pay triple etc. It felt a hint of racism and with the state of things, I do hope others take heed in consideration of flying with this airline. Thank you"
Pros: "crew, takeoff, landing and flight were good on each flight. no complaints there."
Cons: "from COS to FLL: first flight was late taking off. connecting flight was on time. this is a bad combination. i was literally seconds from missing my connecting flight, and that was after sprinting from one terminal to another. captain on the first flight announced that takeoff was delayed because they were waiting for flight charts to finish downloading. really? WELL THEN GET THERE 20 MINUTES EARLIER AND BE PREPARED TO LEAVE *ON TIME* SO THAT PASSENGERS DON'T MISS (OR NEARLY MISS) THEIR CONNECTIONS!!!"
Pros: "Late, very late. Kept saying 20 minutes, just 20 more minutes. It was over an hour and a half late. Poor communication. Lost my luggage and blamed it on bahamas air even though it got stuck in houston."
Pros: "Please do a better job of keeping your customers informed about cancellations of flights in the event of a storm or emergency..."
Cons: "No one try to reach out to me let me know my flight was canceled I had to find that out on the day I was supposed to travel"
Pros: "Nothing to like"
Cons: "On Friday I was unable to fly to Fort Lauderdale Florida due to airport close due to hurricane. United Airlines refused to refund my money even them knowing there was no way I was able to use the ticket because I never made it to Florida. Airline companies are bunch of thiefs."
Pros: "The crew was very courteous and I lost my boarding pass and I was so worried but when I got off my first flight there was a rep for united at the gate who told me how to get a new one it was awesome"
Cons: "My flight was canceled and I was never notified. I never got a text or an email. I was also allowed to board the wrong flight, and sat there until another customer boarded with the same seat assignment. If that hadn't happened, I would've flown all the way to Oklahoma on the wrong flight, with no luggage. Not to mention, it's probably a lapse in security. That's how I learned that my flight was canceled.The United phone line was not helpful. Then, I stood in line FOREVER. After 2 hours of standing in line, they set up a dedicated line, and all of a sudden it was helpful. I'm never not flying southwest again. I'm praying my luggage makes it to where I'm going. AND no wifi on either flight. That really sucks."
Pros: "I like the prompt service at the receiving end."
Cons: "That everything needed to be hurry up when there was plenty of time to do what needed to be done. I was given a ticket for some one else together with mine. ..."
Cons: "They would not let me take my flight because I missed the first leg. So the flights that I paid for I was not able to use. I had to spend an additional $320 to buy a new ticket."
Pros: "Friendly stewardesses, and decent leg room"
Cons: "Terrible experience with my baggage and your company's customer service, or lack thereof of."
Pros: "The time it took to get there"
Cons: "One of the crew members was very rude with an attitude the guys that sat next to us where loud and annoying"
Cons: "Crew member disrespectful, didn't even get a drink even tough I was ad the middle of the plane."
Pros: "The inflight snack was a waffle of sorts, very delicious. Boarding was fast and simple"
Cons: "Didn't realize I couldn't bring a rolling carry on, most of the flight had to check their bag at the gate. The steward was weird, he kept hitting on the guy in front of me, which isn't a big deal except he came by frequently and only serviced that one passenger."
Pros: "Our flight was delayed for four hours. However, an attendant at the United Airlines counter was kind enough to go ahead and book us for a later flight out of Houston so we would make it home without much of a delay. Overall everyone was very nice and helpful."
Pros: "United flight fine but only one TSA person working and one security line open for hundreds of passengers. Many including myself ready to miss our flights. Poor coordination between airport, number of flights scheduled and AirPort personal working."
Cons: "My seat was randomly switched from my first selection and I got a horrible seat and was unable to regain my original seat selection. Very uncomfortable seating. The staff was nice, but not overly friendly."
Cons: "A caramel waffle is definitely better than salted pretzel sticks but the airline should at least offer chips or cookies."
Pros: "Crew was very cooperative."
Cons: "Seats were not together we were 3 kids and 2 adults all seats were separate. Crew solve the problem anyway."
Pros: "I liked that I had an assigned seat."
Cons: "The teams of employees walking up and down the gangway to check people's carry on baggage. The carry on baggage police. They have a whole system set up to harass customers and strong arm them into paying more fees. So lame. Also we are all sick of baggage fees, paying for wifi and paying extra if you don't want an aisle seat."
"Everything, the only good experience I had was at the counter when I checked the bag. There was barely any communication from frontier on why the plane was delayed, it kept pushing the time even when we were on The tarmac. Terrible experience"
"Avoid delays Add carry-on/ checked in bags option while confirming tickets, not after. No hidden fees Modern fleet with better sound proof system because air pressure was too much"
"I was in the airport since 6:00 am for my flight at 7:00am the plane kept getting delayed reasons I do not know. We finally pulled off at 3:45 pm and landed at 7:00 pm. I took a early flight so I can make it to work I missed an hole day of work because of so many delays."
"Was terrible everything"
"The pilot somewhat made up for the delay by arriving to my destination in record time. A more frequent update as it relates to the delay should have been given. The cost of the ticket was reasonable but they made up for the cost by making you pay for your carry on luggage."
"One hour delay, besides waiting at mco for gate… disaster, the worst"
Cons: "Have snacks or free water"
Pros: "Flight was on time"
Cons: "Boarding needs to be more organized, other zone passengers squeeze in top tier and associates let them in."
Cons: "The seats super hard"
Pros: "Nothing about the experience was enjoyable for a short duration flight."
Cons: "The crew was very rude and not informative towards a full flight of passengers that were stuck on the runway for about over an hour. It could have been handled properly , the crew was not professional at all and I was completely in shock how unhelpful they were in a crazy situation ."
Pros: "On time departure and arrival"
Cons: "Don’t charge for seat assignments or carry on luggage"
Pros: "There was no redeeming qualities to flying Frontier"
Cons: "Literally everything. They charged for everything, hidden fees and terrible staff. Will never fly frontier again"
Pros: "Friendly staff"
Cons: "Better seats, they feel like a combo of metal and plastic"
Pros: "Good service and friendly staff"
Pros: "Flight was on time and crew were good."
Cons: "Seats are an absolute nightmare for anyone over 6 foot. Horrible comfort and have to book my chiropractor in short order."
Pros: "Smooth flight"
Cons: "Flight was delayed 3 times, only gave a $50 voucher for inconvenience, which was not adequate"
Pros: "On time"
Cons: "Covid prevention methods need to be fixed ASAP, I don't trust Frontier with my health safety. Everyone was cramped in the plane and there was not any space betweem seats like other airlines. The app did not work to pay for carryon and I had to pay $60 in the front desk."
Cons: "No serious Covid-19 procedures"
Pros: "I got the exit seats and they were comfortable, they had more leg room."
Cons: "The food, offer more free stuff."
Cons: "Plane is filthy Please clean the aircraft!"
Pros: "Seats need more cushion"
Cons: "Have more bilingual (Spanish) crew members to assist the elderly. Wheel chair or the MAAS was not provided even though the plain ticket had the provisions added on to it."
Pros: "Clean plane. Friendly service."
Cons: "Flight was delayed . Baggage took forever to reach carousel"
Cons: "We booked Fontier for our trip coming from Miami and flying into Chicago, months ahead of time. This flight was booked to return home after our debarkation of the Carnival Victory Cruise. There was an unfortunate event that occurred while we were aboard and only about 40 minutes away from being back in Miami; 26-year-old Thomas McElhany had gone overboard. Although we were close to the Miami port, The Carnival Cruise made the decision to turn the boat around in search for the missing persons body. We had absolutely NO control over this. After calling Frontier and explaining the situation, they refused to accommodate us, stating that they could not find another same-day flight for us and that we would have to also pay a cancellation fee of $99. Although many of our friends and family and even several other members aboard were able to be reimburse for their tickets with different airlines, we were stuck trying to scrap up enough money to get back home on a new flight. Not only was this emotionally draining as the situation created complete chaos aboard, it was financially draining, causing us to have to ask family to help to pay for our return home. Frontier could have done better in their attempt to accommodate us due to circumstances beyond our control. The only option we were given was to stay in Miami for two days and then fly out, only after paying the cancellation fee and paying the difference for a new flight. This too wasn't an option, as we would have had to stay on the streets of Miami, as hotels (for two days), cost. What was to be a great vacation turned into a nightmare and the airline that we hoped and prayed would be our saving grace, completely abandoned us. We are still trying to recover both emotionally from the situation that occurred aboard, and financially after having to book with another airline with money we didn't have."
Pros: "The ride itself is more than you expect for the price."
Cons: "We had problems with our bookings that changed our plans no less than four times that day. The personnel were, however, as helpful as they could be and eventually got us home."
Cons: "I got a notification that my 11:20AM flight from MIA to ORD is delayed for 5 minutes. Upon arrival in airport, I was told that there's a mechanical problem with the plane in ORD and that the plane hasn't left ORD (flight time 3:20). Thankfully, we had a place to stay for a day so we asked to be re-booked for the flight for the next day. Others took a refund and went to book a flight on a different airlines. Others had to wait until arrival of equipment and their plane didn't leave until 8:15PM that day (meaning they had to be in the airport for 9 hours!) I understand that the airline has limited amount of equipment and crews, but earlier notification would have been appreciated"
Cons: "They over charge you for bags and the seats are terribly uncomfortable. dont fly Frontier fly with any airline except them and Spirit it is worth the extra cost."
Cons: "Nice crew"
Cons: "Staff was incredibly rude and made my sister wash her face before we got on the plane."
Cons: "STAFF WERE RUDE. DRINK WERE 3 DOLLARS. SEATS WERE TERRIBLE , NO SPACE , NO LEG ROOM , DIRTY PLANE , DIRTY TRAYS , UNCOMFORTABLE , TERRIBLE TERRIBLE TERRIBLE . NO TV , EVEN . PAID 1200 DOLLARS FOR TWO TICKETS ONE WAY FROM MIAMI TO NY ."
Cons: "Cheap initial cost but they charge for everthing. A budget airline, including employee numbers. 2hour line to check in, and entire passenger group waited over an hour for baggage to arrive at luggage carousel at destination. Won't fly them again."
Pros: "I liked the price but class of service given.....i would gladly pay more. I arrived at the ticket counter at 9am to a line of people with 12 empty counters.We were told by other airlines and security that they open at 9:30.Finally some came at 9:45...and then only one person. Also by the time I added an additional 65.00 for baggage my flight ended up costing more than if I would have taken a classier airline."
Pros: "I like that Boarding On time."
Cons: "I paid $35 for my carry on bag. And even can't find the space to put it on the cabinet above my seat. Flight attendant just tell me to look for another space. They never help me anything. It took me a while to find the one far away from where I was seated. One of male flight attendant opened the cabinet above my head, maybe grab his stuff but one bottle of water fell down. It almost hit my head and luckily it just touched my shoulder. It was my horrible experience. I picked this flight because it fits my schedule. Next trip I will never take it any more."
Cons: "to add our baby (lap child) to the reservation, it took multiple tries to reach a person who could help by phone, then she had to give up our reserved seats to rebook us further back in the airplane just because of adding our baby. If the ticket wasn't $50 each one way while on sale, there's no way we'd ever fly Frontier."
Pros: "There is not one positive thing I can say about my experience with Frontier."
Cons: "Where do I begin, the counter opens 2 hours before flights, and in our case it opened 90 minutes before, so the line was horrendous. Be ready to pay through the nose for well...EVERYTHING. Our luggage cost us over $200.00, our seats over $300.00 even a coffee was $2.99. The seats are ridiculous. We paid for the expensive seats thinking that meant we'd have extra leg room, and you know a reclining seat...haha!! No, we were wrong! We had LESS leg room because we were in the first row , we had to hold our purse/backpack in our laps because the overhead was full (Even though we were in row A! The flight attendants allow people to put their baggage anywhere, not necessarily over there seat, so we were screwed). Our seats were like sitting on sharp metal objects. We were 35 minutes late leaving the airport, the crew didn't see fit to tell us why. The luggage took twice as long as other airlines to get to.the terminal... In a nutshell this so called "cheap fare" winded up costing us over $1,000.00 once all extras were added. We will NEVER fly Frontier again."
Pros: "The plane did not crash. That is the only positive aspect of the trip I could come up with."
Cons: "I paid for my checked luggage, which was expected and fine, however I was told my carry-on bag was okay but it was not. After my ticket had been scanned at the gate and I was already halfway down the gangway, a gate agent began yelling at me to come back. The other passengers looked at me like I was a criminal or something and it was quite humiliating. The agent said (rather rudely) that I had to pay an additional $40 for my carry-on. I explained that I was told the bag was fine when I was at the ticket counter but they did not care. They further informed me that I was paying $10 more for my bag than I would have at the ticket counter, leaving me feeling scammed. I emailed the company immediately upon arrival, explained the situation, and asked for a refund of the carry-on fee given the unusual circumstances. I was flatly refused. Horrible experience, horrible employees, horrible customer service, horrible airline. Their ticket prices might be low, but that only seems to be to lure customers in so they can be tricked and swindled for more money. I paid more for my bags than I did for my ticket!! This company seems to operate on a "bait and switch" business model and through some research I did on them following this experience I found they already have compliants against them to the Better Business Bureau. AVOID THIS AIRLINE AT ALL COSTS!!!"
Cons: "My last trip with Frontier the flight was delayed on the way there and on the return trip. The way there the flight was delayed 3 hrs, and it was a red eye. The way back was also delayed and the power died or the computer system shorted as we were about to take off and it was further delayed because they had to do a system reset. And it is absolutely obsurd to design your planes without reclining chairs, your seats are the most uncomfortable seats I have ever flown on. And then to charge +$200 for two round trip for reclining chairs, ridiculous! I will probably never fly frontier again not will I recommend your airline to anyone."
Cons: "I realize that there are some things that are beyond the control of the airline and I don't blame Frontier for the delay boarding or the rough weather, but after sitting almost 2 hours on the tarmac before takeoff and then the fasten seat belt light left on for the first nearly 2 hours of the flight, there was a plane full of passengers who desperately needed to use the restroom, myself included. What really annoyed me was that while rudely admonishing any passenger who dared trying to go to use the facilities to sit back down, the flight attendant herself went in the bathroom and relieved herself. When the seat belt light was finally turned off, I made my way to the restroom and this same flight attendant told me I would have to wait because another passenger sitting in the first row had been waiting a long time to go. I told her "everyone has been waiting a long time, well everyone but you." at this point she got very defensive and began yelling at me about federal regulations and so on and that she is allowed to use the bathroom. That may be true, but it doesn't make it right. Perhaps because I ticked her off, or perhaps just because of incompetence, my wife, myself, and the passenger in the third seat in our row were never offered any drink service. I did observe that even after the long delays and general ordeal of the flight, they were still charging passengers for soft drinks. I think a comped drink would be the least Frontier could do under the circumstances, but I guess anything resembling customer service is too much to ask. Add to all this the uncomfortable seats, the being nickel and dimed at every turn, which makes what first appears to be a good deal on a fight into one which is more costly than better quality airlines, I would advise spending a little more upfront for Southwest or some other reputable airline. You probably won't spend anymore in the end if you have luggage and would enjoy a beverage on the fight anyway and you will be treated with more respect and courtesy and other you will sit in a seat that doesn't feel like an old piece of plywood covered in vinyl. On both the flight to and the one from my destination, I noticed that the seats would not recline. I'm not sure if I had seats in rows that didn't recline or if none of them do."
Pros: "Not much"
Cons: "Uncomfortable seats; ruined handle on luggage;"
Pros: "I didn't like anything."
Cons: "The flight attendance wouldn't sell me water or give me water when I asked for it on the plane. This was before the plan was descending, so he literally had no excuse. She didn't even have the common courtesy to come to me and say she wasn't going to give me any water. We had to ask her why she didn't provide water even when she had a water bottle in her hand. I will never fly with Frontier again. Also they try and trick you with cheap airline tickets initially, but then charge you $40 for 1 checked bag each way and you don't get any perks! Not even water. This was terrible."
Pros: "The seats remind me of wooden school house chairs - narrow, hard (no padding) and don't recline. Fly another airline. By the time your done paying all the gotcha fees you didn't save any money flying this economic airline."
Cons: "Bare bones as it gets. There is zero entertainment - no tv, no wifi, ect. Seats are the cheapest I've ever seen in the travel industry. All the passengers were hunched forward because the seats were so uncomfortable. The trays are wide enough to hold two drinks. The trays can't hold a laptop or a magazine. Water is free which is one upgrade which is better than spirit. However, spirit had cushioned seats that recline."
Pros: "This flight was horrible from start to finish. This was a flight from Miami to New York, scheduled to depart at 2:25 and arrive at 5:25. Around 1:30 we were told we'd be departing at 3:30 instead due to "weather at LaGuardia." I'd like to point out that countless friends and family, and also every weather app known to man, assured me there was absolutely no bad weather in the New York area and in fact there wasn't supposed to be until that evening, when there was a chance of thunderstorms. So if anything, delaying the flight only increased our chances of running into said bad weather. In any event, we boarded at 3pm and then around 3:30 were told we'd now be delayed again, probably departing around 4pm. So we sat on the runway like idiots. We did leave shortly after 4pm, and then once we got to the LaGuardia area about two hour later, we were told we needed to refuel (????) so we were being rerouted to Raleigh. About 40 minutes later we were told there was a storm in Raleigh so actually we would be going to Newport News. This is absolutely no joke, but the flight crew nor the pilot knew which state Newport News was in and upon arriving they announced we were in Virginia and said they knew that thanks to a Google search. Keep in mind it was now about 8pm and we had all been prepared for a short flight that would arrive hours ago, so everyone was beginning to get really hungry and irritable. This is where the flight crew started to really, thoroughly suck. In addition to being completely rude to anyone who tried to ask if we could get some more information, they were CHARGING people for water and offering nothing in the way of food. Only after a passenger begged did they dole out granola bars and cups half-filled with water around 9pm. Also, this entire time we weren't able to leave the aircraft and this was when the bathrooms decided to go out, and they were out of commission for about 30 minutes, so that was fun. We finally got into the air around 10pm and landed in LaGuardia by 10:50. Also, just a note, but when we took off in Newport News the weather had turned and there was heavy rain and lightning. We had no issue taking off during the storm, but apparently the storm was the reason for the initial delay? Whatever. Anyway we finally landed in LGA after being on that plane for 7+ hours. Then, just when we thought it was over, we were told there wasn't a gate open and we would need to sit on the plane and remain on the runway for about 30 minutes. 30 minutes was actually more like 45, so around 11:30 we finally, FINALLY could get off and I have never seen passengers de-board a plane so quickly. Overall this was one of the worst experiences ever, and while I try and be understanding when it comes to delays, what really put this over the edge was 1) the lack of reasoning for the delays and 2) the incompetency and rudeness of the crew. They made no one feel safe or comfortable. This was the absolute worst."
Cons: "Everything. I genuinely can't think of one plus, aside from the comraderie of the passengers."
Pros: "The crew was great, but that was the only good thing about the flight. Expensive checked and carry on bags, VERY uncomfortable seats, no food or drinks, etc.. It may be ok for shorter trips for the price, but more than 2 hour flights, not worth it."
Pros: "For a cheap, quick flight under 3 hours this was a reasonable flight. It has the bare essentials, especially if you are traveling alone or without children. The crew was friendly and unlike the flight TO Miami (delayed by almost 2 hours for maintenance reasons---the a/c was not working and the airplane was very hot. Luckily everyone was told to return to the gate and wait for the problem to be fixed) this return flight was actually early! The plane was clean and in good condition."
Cons: "Aside from previous mentioned delay to destination, the unknown fact that you have to pay for your carry on luggage AFTER ticket purchase was a bit of a shocker...but for such a cheap ticket price I was expecting some hidden fee's along the way. Having to pay for something as simple as coffee or a small snack (what happened to free peanuts and pretzels?) seemed a bit excessive also so i was extremely disappointed at this also. Also, the trays on the seat backs were EXTREMELY small, just about big enough for a tablet so I am not sure who the airline is saving that space for?.. Again, this is a great airline for short flights but I don't know if i will be using them for a long flight in my future unless they have aircraft's with more comfortable options."
Pros: "The gate attendant and the crew were all very nice and accommodating. Basic flight, no worse or better than any other airline."
Cons: "I did not realize they charged for carryon, so was charged $40 at the gate. So much for an excellent fare. Was not aware Frontier had changed to a "no frills" airline. It was also annoying to have advertising for their credit card, but a lot of airlines do this and it is equally annoying. Everything was a cost, even water. Well, now I know and can make more informed decisions before traveling with them again."
Pros: "The view from my window seat."
Cons: "Lets begin with the scam of low ticket prices. You you're getting a good deal until the day before the flight when you have PAY FOR CARRYON LUGGAGE. Then, there was an hour and a 45 min delay. At the airport, the Frontier computer systems were down, so getting on the plane had to be done manually. On the plane, some of the crew was rude like a man named RAY and the black flight attendant who used the most aggressive tone over the loud speaker. Here's the worst part, on a flight from MIA to NYC the plane had to stop and refuel in Philadelphia. If that's not crazy, I don't know what is! They told us it would only take 20 minutes, but we were in Philly for TWO HOURS! There was a lady that wanted to know what was going on, so she asked the flight attendants who told her they had no info. She asked for their names, which they refused to give to her and they proceeded to have her KICKED OFF THE PLANE by the captain. We got no complimentary snacks during this ordeal. I asked a flight attendant for free chips and got laughed at in my face. As you can tell, I will never fly Frontier again. The flight was supposed to leave MIA at 2:50pm and land at 5:00pm.. We got to NYC at 10:00pm. NEVER AGAIN."
Cons: "The seat room was one of the worst I have had in a long time. I sat on the aisle and was brushed up against / hit no less then 15 times during the 5 hour flight. I can understand that we want to include additional seats to economize but not to the point of total irritation."
Airlines flying from Florida to Tulsa have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Florida to Tulsa
Masks required on board, masks provided on flights from Florida to Tulsa
Social distancing seating
Middle seats unavailable to book on flights from Florida to Tulsa
Testing for antibodies, testing for symptoms for flights from Florida to Tulsa
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