Daily cleaning, installation of cabin HEPA filters on flights from Fort Lauderdale to Cancun
Spirit Airlines, JetBlue and Emirates have all waived their change and cancellation fees on flights from Fort Lauderdale to Cancun. Confirm policies on booking site.
Most visitors from Fort Lauderdale can enter Cancun without restrictions.
Read more about travel restrictions for Cancun
Visitors from Fort Lauderdale are not required to quarantine after entering Cancun.
Visitors from Fort Lauderdale are not required to present a negative COVID-19 PCR test or antigen result upon entering Cancun.
Health Declaration Form
Completed form should be presented upon arrival
Masks: Required in enclosed environments and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
The average nonstop flight takes 1h 46m, covering a distance of 550 miles.
There are 47 (nonstop) flights between Fort Lauderdale and Cancun per week, averaging 6 per day.
In the past 3 days, the cheapest one-way tickets to Cancun from Fort Lauderdale were found on Spirit Airlines ($56) and JetBlue ($76), and the lowest round-trip tickets were found on Spirit Airlines ($133) and JetBlue ($164).
Yes, you'll most likely have to show a valid passport before boarding the plane in Fort Lauderdale and on arrival in Cancun.
If you are looking for a flight deal from Fort Lauderdale to Cancun, look for departures on Wednesdays and avoid leaving on a Friday, as it's usually the priciest day. When flying back from Cancun, Wednesday is the cheapest day to fly and Friday is the most expensive.
When flying out of Fort Lauderdale you will be using Fort Lauderdale. You will be landing at Cancun, also known as Cancún.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Fort Lauderdale to Cancun.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Cancun from Fort Lauderdale is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Cancun with an airline and back to Fort Lauderdale with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Cancun from Fort Lauderdale up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Missed this flight by a few minutes because the previous JetBlue flight was delayed by about 30 or 40 minutes. It would have been better if the connecting flight could have waited a few minutes, then about 8 or 10 of us wouldn’t have had to have been rerouted and spend nights at the airport."
Cons: "Ground crew were antagonistic and need sensitivity training. After the year we’ve been through they need to “ just be kind”. They were unpleasant and onboard crew not much better and demanding with passengers when people tried to stow their luggage. As a teacher of young students we’ve all focused on empathy and Jet Blue could do the same with their passengers."
Cons: "The flights keep delaying every connection"
Pros: "Crew was courteous and flight crew was excellent."
Cons: "The seat it’s narrow comfortably , not too bad!"
Cons: "Excellent trip"
Pros: "Easy check in, fast security check, new plane, on time."
Cons: "Getting people organized to board. A bit crazy at the gate."
Pros: "Everything JetBlue has to offer."
Cons: "Offer water between snack time would be great."
Cons: "Wish whatsapp calls worked"
Cons: "Keep middle seats empty."
Pros: "The best airline ever !"
Cons: "The TVs and WiFi weren’t working. That’s why i fly Jet Blue. Also the flight was very crowded."
Pros: "End stupid JamCOVID19 requirement"
Cons: "There was no social distancing getti9ng on the plane or getting off. I flew jet blue because prior experiences have been amazing. This time it was shameful. People were standing in the walkway for almost 15 minutes because of wheelchairs that had to come of the plane. Disgraceful. And getting off was out of control. People jammed in the aisle to get off the plane. 1409 new york to fll."
Pros: "Space in between seats."
Cons: "Asked for a coke and flight attended responded they don’t have any. They have water. This flight isn’t for vacations. It’s for .... couldn’t hear the rest. Didn’t really care. I would’ve paid for the coke if need be under the current circumstances."
Pros: "Only a 2hour flight"
Cons: "A working entertainment system."
Cons: "I always talk great of Jetblue, I always fly on Latam and american to Lima, but this time because of such a positive experience with domestic flights on Jetblue; I decided to fly on Jetblue. But it was a big mistake, I’m never flying on jet blue again on international flights. And will not recommend it."
Pros: "As usual with JetBlue there right on time with the free stuff free Wi-Fi TV snacks and beverages"
Pros: "Captain came out and was direct and friendly with passengers about reasons for delay"
Cons: "2.5 hour delay. 3 out of my last 4 Jetblue flights have been delayed and arrived late. Not okay."
Cons: "Great! No improvements."
Pros: "Perfect take off and landing"
Cons: "Little chilly in the cabin."
Cons: "Leaving on time. Wi-Fi working"
Pros: "Leaving on time, the flight attendants were nice and the seats on the plane were spacious."
Pros: "Crew did their best with a hard situation"
Cons: "Many tvs weren’t working. Super limited food options. Only a third was available from at least what they advertise they should have."
Pros: "same thing!"
Pros: "Great crew. Comfortable seats. Lots of leg room."
Cons: "I don’t think the internet worked. I tried everything on my phone and computer."
Pros: "The crew were courteous and listen to your request in all it was an ok flight."
Cons: "No comments at this time."
Pros: "Only my 2nd time on Jet Blue and this time it was that only two seats per row flights. The boarding process was smooth. I checked in online and had my pass on my phone. The seats were comfy enough & wifi was free along with tv. The flight itself was smooth and the flight crew address any possible issues beforehand. The crew was on-point with the routine but they had really great customer service. I usually don't think of JetBlue when looking to book but they are really winning my business. Great job overall."
Cons: "As with all others I've been on, airplane seats need more form."
Pros: "There was enough leg room for a big guy like me so that was nice."
Cons: "The pilot was late arriving so we had to wait for him to show up then because we were late our flight got delayed again because of a lightning storm near the airport. Other planes who were scheduled to leave after us got to leave earlier than us so I don't know what happened there. After I was finally on the plane my headphone jack would not work. I know it's not my headphones because I had just used it before boarding for both my Nintendo and computer. Also, the buttons for the TV are on the armrest and if you try to get comfortable you'll change the channel. When the flight attendant came around she just propped a bunch of stuff in front of us and since it was dark I had no idea what I was looking at, ended up getting a very crappy bag of chips. Overall was a terrible experience flying JetBlue."
Pros: "Friendly, down to earth staff that looks like their happy to be there, including Pilot."
Cons: "Every time my flight is always late and I usually have my family with me. An on time flight would be nice."
Pros: "Onky 1 flight attendant did a wonderful job seeing to everyone's safety & needs in a courteous way with a beautiful smile. Plane was delayed due to weather & she handed out water as we sat in the plane waiting for the storm to pass. When finally off the ground she managed to serve drinks to all & pass out an assortment of goodies from which we could choose. Southwest simply gave out pretzels on one trip & peanuts on another. Thanks for the selection Jet Blue! She did all this single handedly during a pretty quick flight."
Cons: "The terminal had very limited area for device recharging at a charging car so we had to stand if we wanted to use our devices while charging. And there were not enough plugs / ports for all who needed to recharge. The overhead storage was pretty tight too, I really had to turn & shove my small-ish luggage into place."
Pros: "They have come a long way hope it will be kept up-being on time is important, staff welcoming good too. Enjoy flying JetBlue. Need to offer flyers easier way of becoming "special" or less "tariff" to reach special status"
Cons: "So far nothing"
Cons: "If the flight is to be delayed, the airline should notify the full delay at once , so people may have a chance to delay arriving to the airport. Additionally when the delay is over 2 hrs they should allow rebooking without penalty, because for some people the trip becalmed useless that particular day because the delay caused the to miss their reasons for flying that day"
Pros: "Same as above"
Cons: "The second half of the flight the TVs didn’t work till halfway through the flight."
Pros: "Comfortable, quiet and good service"
Cons: "Everything was good"
Pros: "Good flight. The staff was nice, especially Chris. Nice to see complimentary beverages and snacks still offered on domestic flights."
Cons: "Seats are terrible, and getting worse every year, but thats coach on all airlines not just Jet Blue. Hard armrests, weirdly shaped bucket seats which are appalling in any other position than straight up with 90 degree waist bend. Thats not how humans sit for extended periods of time. A 5 degree recline is not a recline; its a joke. At least the tray table was bigger than my phablet, unlike Spirit where the napkins look like tablecloths on these ‘tables’. Overall, it is better than the cheapest airlines."
Pros: "The airline stewardess was patient and very attentive once I developed a headache. After a couple of non-Aspirin, I was enjoying my vast array of movie selections"
Cons: "Honestly, I can not voice any concerns or problems I had with the flight and crew. Thank you Jesus, God carried us through"
Pros: "The room the plane had to offer. Will never flight with Spirit or AA again when Jet Blue is available"
Pros: "Thank God you had TV’s I’m from Boston and the SuperBowl was on my entire flight For some reason-we wait to board in the jet way for 10 minutes"
Cons: "Watching SuperBowl"
Pros: "We got to our destination on time, and fare was fair!"
Cons: "5 minutes before boarding, they announced they might be sending our airplane to another gate for a different flight and they would advise of our new departure time. This has happened 3 out of the last 4 flights we booked with JetBlue. Thankfully, they didn't switch the equipment and our flight departed with a minor delay. We've learned not to fly JetBlue if we have a connection or really need to be somewhere at the time advertised."
Pros: "Prompt in trying to get passengers boarded quickly."
Cons: "This flight was delayed multiple times, however there was no announcement made until well after the last electronic notification. My phone along with other passengers at either went dead or was charging so no one got the notification so later on. I feel to remedy this situation or to prevent it from happening at all there should have been notifications through the loud speaker at the gate were passengers were waiting."
Pros: "Overall this is an excellent flight. JetBlue has more leg room than all the other airlines I've flown. Free snacks and non-alcoholic beverages. A lot of entertainment options and Wi-Fi. Bring your own headphones if you want to save a few bucks. We boarded on time."
Cons: "Even though everyone was on board and ready to go they did not close the door and depart. I have no idea what they were waiting for because no one else boarded the plane. No announcements from pilot."
Cons: "More leg room"
Cons: "Onboarding crew was a bit rude and rushing everyone. Forcing people to check in bags even though there was still space in the overhead bins."
Pros: "small plane experience was nice. Pilot had good flying skill / softlanding cessna plane"
Cons: "pilote(female) was a bit rude and could improve her customer satisfaction skill. She sounded like a army general. 9 passengers only single pilot not so good feeling. what if pilot ill??"
Pros: "The ride was smooth"
Cons: "No complaints"
Pros: "Service was good"
Cons: "My flight was delayed 3 hours on our way to Cancun and on our way back it was an hour late also that was my only issue"
Pros: "The service that JetBlue offers is always excellent. The seats were comfortable and the flight was timely. All in all an excellent representation of JetBlue's quality of service."
Cons: "I arrived at Fort Lauderdale Airport 55 minutes before my scheduled flight and was told that the flight was closed because I was not there at least an hour before the flight. On my boarding pass it listed the boarding time and the time the gate would close BUT no where did it stipulate the last time to check in. I do think in this situation, they could have accommodated me and perhaps gate checked my luggage...but that was not offered. I had checked in online, had my boarding pass but clearly did not allot enough time to get to the airport. Traffic, post Hurricane Irma is still unpredictable, but think there could have been a bit of "wiggle room" in the rule. JetBlue did book me on the next flight (the next day), but I was saddened to miss a day of holiday meeting my son in Cartagena."
Pros: "The crew was fantastic as usual. I love having my own screen to watch."
Cons: "Flight was delayed a little bit but having a ton of places to plug in iPad was great."
"The constant droning on and on about masks is tiring. STOP!"
Pros: "Crew was attentive , quiet flight"
Cons: "More food choices"
Cons: "Flew first class but still had to pay for internet. We also waited 20 minute in the runway after landing"
Cons: "Boarding announcements were hardly audible. We chose comfort seats for extra payment but that still did not turn out to be comfort class. Seat classes are confusing. No temperature was taken before boarding."
Cons: "Everything was great and went smoothly."
Cons: "Love delta. Everything was excellent"
Pros: "The crew was helpful but left you alone unless you needed something."
Cons: "Travelers who have already had covid need to stop wearing masks!"
Pros: "Clear announcements, nicely stated mask rem8nders, center seats open"
Pros: "Very clean, kind w mask instructions, like boarding back to front"
Cons: "Broken tray table literally off its hinges and unusable."
Pros: "Crew was extremely hostile and rude"
Cons: "Smile and treat black individuals better"
Cons: "See previous"
Pros: "Very clean and safe. Practicing social distancing. Provided hand sanitizer wipes and snacks in a bag"
Cons: "When disembarking the plane there should have been more organization for social distancing. There shouldn’t be people standing over your trying to hurry and get off the plane. Everyone should stay seated until it’s time for your row to get off. None of the flight staff made people do this"
Pros: "Baggage handlers extremely fast"
Pros: "Crew Entertainment"
Cons: "Complement snacks"
Pros: "Crew did the best they could keeping us aware of the extensive delays flying in to LaGuardia. The captain made himself available to answer questions from passengers at the gate early on and I thought that was a great gesture."
Cons: "Nothing could have been better. Any issues with the flight were delays beyond the crew's control."
Pros: "Entertainment was great , also being able to watch live tv. Cabin crew were good"
Cons: "Be on time , delayed for an hour"
Cons: "We had problem with the airplane brake but the crew made the transition to the other plane so smooth. Amazing job to this delta crew."
Pros: "The crew was nice"
Cons: "Too many flight delays and gate changes"
Pros: "The crew was light spirited. Took the angst out of the long stressful wait"
Cons: "Punctuality. Flight was 2 hours late"
Pros: "Lift off and landing was excellent"
Pros: "The crew and the boarding were good"
Cons: "No food. Just unhealthy snacks"
Pros: "Crew was awesome"
Pros: "The crew. The option of movies! The plane ride."
Cons: "Didn’t give us seats together"
Pros: "There was no flight"
Cons: "Flight left without notification. This was my dads connecting flight and it was missed, due to delays."
Pros: "The movies were entertaining"
Pros: "Great movies."
Cons: "Seats won’t stay reclined."
Pros: "The flight was very good in both directions. I was quite comfortable. On my return flight I left my e-reader on the plane. I didn't realize it until 2 days later. I called Delta and spoke with Tiffany. She was so helpful. She located my e-reader and I was able to go to the airport and pick it up."
Cons: "Carry brewed decaf coffee."
Pros: "When I finally got off the plane"
Cons: "Everything. No instructions, no pens or pencils, ignorant staff. Got to Cancun and waited 2 hours with no directions to just go they immagration. The forms were in Spanish and the staff could not translate. I’ll never fly Delta again."
Pros: "I love flying Delta. We left on time and even landed about 20 minutes early and all our baggage was at baggage claim by the time we got there. There is also a great amount of tv/movie options to choose from on board. The flight went by so quickly."
Pros: "This was the most professional crew we have seen in a long time. What a difference a good crew makes."
Pros: "I love the aesthetic of the new planes. Boarding was seamless and the staff was great! More cookies please!"
Pros: "Going by and come Ming back Atlanta check in desk was the rudest Laziest most disrespectful emoyees I have ever came across . Check in person played on her phone and didn’t even look at you when asking what seat was I assigned . Going from Atlanta to Fort Lauderdale the check in person was so rude there where 5 people askI’m her what’s her problem . The crew the flight was excellent but the Atlanta check in desk really dropped the ball 2 times . If I was the manger I would fire the whole staff and If I was above the manager I would fire them as well as I’m. Sure this is not an isolated occasion."
Pros: "The staff was very professional, courteous, and accommodating. Having the Delta app made everything relatively easy for me with the up to minutes updates on flight and baggage status."
Cons: "I didn't like the long lay over, considering I found a gnetleman that was also going to BWI, but he was given an earlier flight. I am grateful for being able to get a cheap ticket for same day booking, but the gentleman also booked the same day as me."
Pros: "Food was amazing tasted and seasoned well. Not bland, really good salad and chicken."
Cons: "Delay. (liked kayak delay updates tho!) crew not very attending and it looked like they didnt care. In order to keep folks busy because of the delay. They gave out immigration and customs papers out, but refused to give pen. I literally didn't had one and answer from the crew was like that. " Excuse me do you have a pen by any chance?" . "NO! I dont! asked them" pointing out to other crew members, -this is the best part- the female stewardess had clearly visibly a pen in her front shirt pocket! Sitting around and trying to kill time and no pen still. While busy with food and other stuff, i fell asleep. Then after a while when going to the restroom i asked the male steward if he would have a pen please, he pointed out they dont have any pens. ( please note he marked on his check board, who is getting which meal on the first class)"
Pros: "Loved having the Movie and tv options on the flight, really passed the time"
Cons: "Flight was overbooked, seat assignment at gate, was very anxiety provoking. I was concerned would not get on flight."
Cons: "You had me check my hand luggage with expensive items that did not arrive."
Pros: "Outlets to charge your phone and watch movies."
Cons: "It wasnt specified which terminal to go to Aeromexico or delta. Going both ways. I had to pay a 40 dollar taxi to get me to the correct terminal .5 a mile away. And leaving in the early morning it was too dark and they convinced us it was unsafe and a 35 min walk. It’s def would be that long of a walk in Mexico since we had no idea where we were going."
Pros: "The plane was really cool. Some more advanced technologies than other Airline companies. Crew was good too."
Cons: "Issue happened with my landing. Didn't make it in time to next gate. Delta did everything they could to blame me, insulted me on The phone and definitely provided the worst customer service"
Pros: "Entertainment and crew were great- comfortable seats, got to watch a couple of movies with headphones provided by Delta; forgot mine so I assumed I would be miserable thru the whole 4 hour flight. so glad I was wrong! Would definitely take another flight with Delta... looking into the frequent flyer program as we speak"
Cons: "Planned my trip for my birthday/10 year anniversary. The first leg of the trip, flying from ft Lauderdale to atlanta was ok except for the pilot having to circle around bc he was too close to the airplane in front to land. This made us supposedly late to our connecting flight which by the way was not supposed to leave before 8:10. My husband and I arrived at the gate about 10 minutes before only to be told that the door was locked. Needless to say, we weren't the only ones. When we got up to the desk, the attendant was extremely rude. I was having a conversation with my husband about a dog that had just passed us . She immediately made her way into the conversation asking me what i was saying. I told her I was talking to my husband about the dog and under her breath said : " I'm sure you were." I then told her that i was more than sure about what I was talking about. We get booked on another flight and my seat was the only one without a working monitor. We asked the suitardess to see o If there was anything that could be done They tried to reset it to no avail. Since we didn't say anything else, it was forgotten about. My husband shared his screen with me so that I wasn't totally bored on the flight. Not the way I wanted to start off my birthday but I'm glad that nightmare is over Delta really needs to retrain their employees on customer service bc it leaves a lot to be desired!"
Pros: "Super smooth takeoff and landing. Great plane, more legroom than other airlines."
Pros: "Friendly staff. Very accommodating."
Cons: "Wifi never works. I wanted to charge my phone, but my outlets weren't working, either (my neighbor had no issues). Kinda sucked considering I was planning on working on my flight to New York. The AC was blasting humid air, so it was extremely uncomfortable."
Pros: "i was able to use wifi during the flight which made the time pass by fast."
Cons: "i asked one of the ladies if they had blankets since the plane was freezing she told me no but everyone in first class recived a blanket whether they used it or not. i guess the people in zone 2 and zone 3 dont matter. the seats are the worst! they dont even sit at a 90 degree angle your more like sitting forward."
Cons: "Delta didnt wrap car seat in plastic while it was raining so it was soaked"
Pros: "The Delta cookies that were offered as a snack"
Cons: "I don't understand why there's always a lack of space when the flight is full. Were the aircrafts not designed to accommodate a full flight's worth of luggage? anf then when I went to go to my seat, the air stewardess told me to progress down the aisle so someone that they knew could pass through, causing a delay in me getting to my seat as well as losing my overhead luggage space as someone else passing utilized it instead. Now I am in my seat with both my carry on and personal item stowed below. So was I comfortable ? No. Was I upset and annoyed, on top of being tired? Yes. They need a better system."
Pros: "The flight itself was fairly quick."
Cons: "We were late by 4hours and they kept changing the times. I wish they would have set it to one time like the other airlines. The seating is uncomfortable and there was no entertainment."
Pros: "you must be kidding me!!! nothing to say good about this fly !!The sad part I'm American Express Delta SkyMiles credit card holder and they couldn't do anything for meThe only good thing we arrive in Mexico"
Cons: "flying to Mexico with. my two boys !!to begin I have to call Delta to put us seat together because the time of the fight had changed!! before we are siting by de middle of the plain when a booked r three seat together !! but than i got a imail confimatin with separete seattle for the kids!!we end up sitting all the way back on the plan!! we end up sitting all the way back on the plane l!! no TVs no windows in the last sits by the only two bathrooms on the plane with two boys that was not fun at all !!The sad part I'm American Express Delta SkyMiles credit card holder and they couldn't do anything for me when I called them"
"Our flight was delayed by 7 hours"
Cons: "I don’t think so. Thank you!"
Pros: "timing and services"
Pros: "Crew was great."
Cons: "Need better snacks on American."
Pros: "Comfortable seat, chargers and device holders at search station, very clean and great leg room."
Cons: "Our flight was delayed two hours. We arrived safe but still, the delay creates such an impact on traveler’s plans. AA didn’t even offer bonus miles."
Cons: "Sat on the runway for over an hour. Lack of communication and lies.."
Pros: "Miami based cabin crew were nice, but they sat in the back of the plane and talked to each other then whole flight. Pretty unprofessional. Chicago based crew from start to finish were fantastic."
Cons: "Miami crew from checkin to boarding were rude, demeaning and unhelpful in this extreme situation. Really rude, particularly the gate boarding pass girl. Haven't you learned your lesson about being rude to passengers yet? I won't be choosing AA again. Your loss, I fly a lot."
Pros: "Boarding, departure and arrival were on time"
Pros: "They seated my husband and I together. The flight was smooth."
Cons: "I’m always in Group 9"
Pros: "second flight was delayed about 30 minutes"
Cons: "Crew was terrible"
Cons: "Bring back the individual TV's"
Pros: "Great crew."
Pros: "Seating had more space, the crew very relaxed and good humour as well as professionalism."
Cons: "Well the flight was short, so not much more could be done on this particular flight. The restroom could be a tad larger but think was on an older aircraft."
Pros: "Crew was fantastic but seats lack padding which agrivated my tailbone."
Cons: "A second beverage service would have nice."
Cons: "Chicago to Venice flight was amazing. We were in premium economy, although the seats were larger it was hard to sleep in them, we all felt it needed some back support in order to sleep better. Crew was fantastic, would fly AA again internationally"
Cons: "Flight delayed 1h30, no food or beverage served!"
Pros: "Customer service"
Cons: "The planes having chargers and the WiFi working"
Cons: "We had a very rough landing into Fort Lauderdale on 3/29/19. Pretty sure we had a new pilot. It felt like she was going too fast and didn't slow the plane down enough as we were descending d threw on the brakes feeling like the plane wasn't going to stop. Very scary! Return flight was much better."
Cons: "The delayed flight was an issue, this caused me to miss my connecting flight. Punctuality is very important to me and should be to your airline."
Pros: "On time"
Cons: "Boarding system, come located entertainment o/b, non existan food/snacks"
Pros: "Because the flight was delayed the captain and crew did everything in their power to get us to Charlotte without any more delay than there already was."
Cons: "Only issue we had is that the flight was delayed, other than it was an okay flight."
Cons: "After getting us lined up for boarding we were told to wait due to maintenance."
Pros: "When the plane finally arrived everything went smoothly"
Cons: "Our flight was delayed at least 5x. We started getting delays around 1pm but our flight wasn’t scheduled to leave until 7pm. We were on a connecting flight so it was no chance of making the second leg of our flight. I used an AA discount to get a room in Charlotte but we didn’t get to the airport until almost 2am so I had called to cancel that hour before making it to Charlotte but was told I may still be charged for the room even tho at this point it was outta my control. It would be great if the airline took care of giving you shelter when you are stuck in limbo with no reason behind while you are stuck. American is a good airline but they seriously dropped the ball this trip."
Pros: "Arrived early in CUN!"
Cons: "Food selection"
Pros: "The gate attendant was especially helpful in advising me how to pack my bag under the seat without having to check it. The flight was on time too"
Cons: "The Emotional Support Animal was flatulant the entire trip. I was gagging the entire trip from the smell"
Pros: "TB honestly I can’t say I liked anything about this particular flight. So nothing."
Cons: "My flight was delayed by two hours leaving Fort Lauderdale. As a result of that delay I miss my connecting flight to Palm Springs. I was rebooked for a flight to smile Palm Springs the next day which I did not except. Then I was booked to leave Dallas to Los Angeles that flight was delayed also. To make matters worse my bags ended up in LA when they were supposed to be route it all the way to Palm Springs. I still don’t have my bags yet. Called three times and the representatives cannot reassure me of my bags on the way."
Pros: "Friendly crew"
Cons: "Couldn't use WiFi to watch Netflix or YouTube so our 2 year old would be entertained"
Cons: "Canceled flight. Moved us to another flight IN ANOTHER CITY. Changed our second reschedule flight gate from one end of the airport to the other. NONE of the walkways worked. Total unorganized mess - this airline is run like idiots are running it! Very challenging as I have CHF."
Pros: "Clean boarding area."
Cons: "American airline agent who checked us in at the curb side asked for the money. Will not use curb side check-in."
Cons: "Lost luggage for more than 18 hours. Poor costumer service by baggage assistance: Too many issues to even mention it. Arrived in Cancun w/o luggages and connection to Cuba with another airline and no luggages for 2 weeks."
Pros: "Arrived ahead of schedule."
Cons: "Some crew were not very welcoming (smile)."
Cons: "I didn't have enough time and had to rush to get to me connecting flight. It scared me that I might not make it to the terminal and gate in time. thanks!!"
Pros: "We had our passes available on our iPhone to assist the boarding process. Very enjoyable trip with the crew and we plan to fly AA again in the future."
Cons: "At the beginning it wasn't clear the flight was operated by AA, but it is a failure of the British Airlines broker who sold the tickets. We almost missed the flight"
Pros: "Despite the boarding process, the on-flight crew was nice. The seats were comfortable. Also, I like the in-plane sockets and entertainment screens."
Cons: "When preparing to board, the two clerks at the gate were very rude. I had a carry-on suitcase, a laptop bag, and a small camera bag. They wouldn't let me board, claiming that my camera bag was a third item that I couldn't have. They then tried to force me to check the suitcase which i explained that I did not want to do, before giving me the chance to place the camera bag in the suitcase (which it fit just fine). They were not understanding or friendly and really made me question my decision of flying with American Airlines."
Pros: "Boarding was prompt, flight attendants polite and accommodating."
Cons: "If I am in business class and platinum status, why can't I use the lounge - which is only available to Platinum status going to LA or SF, Latin America but not to Cancun. American Airlines needs to change this policy."
Pros: "not much they gave us snacks"
Cons: "how long i had to wait"
Pros: "The seats new"
Cons: "Had to pay for upgrade in order to get a seat. The seat didn't even have extra legroom. Did not get early boardingveitger and I'm even a an advantage cc program holder!!"
Pros: "People was nice"
Pros: "appreciated having enough room for my knees not to hit the seat in front of me"
Pros: "plenty of leg room. very little turbulence. fight staff was very professional. staff was very responsive to assist me in finding my passport which I had left on the plane after I had left the plane and gotten to my connecting flight."
Cons: "I wasn't pleased with the snacks. I recommend changing to different snack options; perhaps fruit snacks or nuts."
Pros: "Flight was on time. Landed early."
Cons: "old plane. first class sat in front of me was broken and kept reclining into me"
Cons: "The crew at the boarding were extremely unpleasant. The all process of the boarding was ridiculous. The crew was disorganized and it felt like they didn't know what to do with the passengers that came from a layover. The all experience was truly insulting, the crew laughed at as for misunderstanding what she said. I sincerely hope no one would go to the same experience we did."
Pros: "One of the attendants was nice the other lady was mean."
Cons: "We had to wait over 40 min before we can get out of the airplane. It ruined my whole flight, they didn't have a gate for us to exit. Most likely I will not be flying with American Airlines again."
Cons: "The delay"
Cons: "Flight was too crowded. No social distancing. The booking gave the impression that middle seat were blocked, but there were not. Everybody got up when we landed."
Pros: "The crew were great! They are efficient and everything went smoothly."
Pros: "The crew was good!"
Cons: "My flight was delayed 3 hours"
Cons: "Everything, Spirit is the most poor airline"
Pros: "Nonstop direct flight. Appropriate spacing / distancing from other passengers."
Cons: "Departure was late. Seats are too narrow."
Cons: "The flight could have happened"
Pros: "There was one crew member prior to the flight that was very helpful."
Cons: "The captain wasn’t prepared, flight experienced a 20 minute weather delay yet we needed to return to the gate for more fuel. I’ve now had two flights with Spirit and both were delayed longer than 2 hours unnecessarily."
Cons: "Spirit charges you for EVERYTHING. $55 for carry-ons seems outrageous. To select our seats, it was an additional fee. We did not pay the fee because we don’t care where we sit, but they sat us (me and my minor children) separately. Middle seats are not blocked, so social distancing is impossible. They are continuing to sell snacks and taking cards and cash. Safety does not seem to be top of mind, which is concerning to say the least."
Pros: "Crew was nice. Flight was on time."
Cons: "Don’t expect comfort or amenities. I was looking for this flight time, so I booked this flight. Prices were not better, so go with a better airlines. You’ll be happy you did."
Cons: "Hidden fees everywhere..."
Cons: "Everything honestly. The clarity of communication was absolutely terrible. We were strung along for 6 hours about a delay they knew was not going to be short. They led us to believe it would be a few hours even though they knew the had no crew to fly the inbound flight. Boarding process was amateur."
Pros: "The crew was absolutely wonderfull. They were polite, helpfull and one women had us laughing all the time. (flight 705)"
Cons: "Not a variety to eat-Luggage prices high"
Pros: "Quick flight that’s it"
Cons: "We came 2 h before boarding time, we stayed in first line to just get in then second line to have a boarding pass. We could not get the boarding passes so we have to stay in the 3 rd line to see the agent.. it took 1h 15 min just to get the boring passes !!! Then 40 lb only for 50$ it’s rediculous!!! Carry on 55$ !! Seats not reclining!! We almost missed out flight !! I hate Spirit airlines!! They are not cheap but service is poor and very cheap!! Even airplanes are made cheap .. but it’s quick flight into some destinations and customers just force to take it"
Cons: "I had to pay $55.00 just for a small bag, I don't like it"
Pros: "The actual flight( taxi, takeoff, cruise, approach, landing)"
Cons: "I am writing this review while waiting for my luggage. IT’S BEEN one hour. The ground crew wasn’t ready at ATL to guide the plane in, we had to wait. The boarding process was disorganized, with only 2 folks available to help our citizen on wheelchairs. My flight took off from Terminal 3 (gate E9), but how come nowhere was it mentioned that SPIRIT check in was on Terminal 4 (out of Fort Lauderdale). UPDATE: still waiting on my check in luggage. We reached the gate at 12:36 (midnight) and it’s now 1:33 am. Are we serious here? NEVER WILL I EVER FLY SPIRIT NOR RECOMMEND TO ANYONE. Kayak, I wish there was a way to block results from certain airlines.... in this Case SPIRIT."
Pros: "Crew was nice"
Cons: "Spirit is the below cheep. The seats are bare basic do not lend back even a little. They advertise as the low rate fare, but by the time you add in the carry on luggage fee, I could have used a different carrier. They charge even for water $3.00 for tiny bottle. The planes rattle during take off and landing. I would only fly Spirit again if I had an emergency to get to and had no other choice. I would pay 50.00 for a better plane. They put two more rows of seats in their plane-cramped, cramped"
Pros: "the flight transported me safely to my destination."
Cons: "several ( Mostly 2) male passengers were yelling out to a female passenger sitting several rows in front of him. One made repeated & loud sexually suggestive comments,, including explicit sexual profanities.. It was very disturbing & I was a bit shocked the flight crew did nothing to address this extremely inappropriate behavior.."
Pros: "The crew was nice. Y"
Cons: "Everything else. I couldn't check in online. When I got to the airport, I was told I didn't have a flight. I showed the lady my confirmation email and she kept telling me that I only had one flight (this was my return flight home from Florida), I had to show her the difference between the two flights. Then she tried to tell me that I had cancelled my flight online..... which I hadn't, hence me being there trying to check in. Horrible company. They push their flight attendants to have customers sign up for the Spirit credit card. Just horrible horrible company."
Cons: "Our flight was delayed and we missed the connection even though we were told that the connecting flight was waiting for us. The only options provided were to wait until Tuesday (it was Sunday) without a Hotel or to receive a reimbursement and find another flight by our own. We had to buy a ticket from another airline. The reimbursement received was not even half of the amount paid or the price for one way ticket to that destination. We received a $50 voucher that expires in 2 months. No one from that flight wants to travel ever again with Spirit. Customer service was awful."
Pros: "Nothing, horrible airline...THIEVES!!!"
Cons: "I had to pay $84 USD for luggage (42 each) one-way and will have to pay the same for the return trip! That's almost the cost of the original ticket. This airline is CROOKED! How in the world do they get away with this. First airline that I've ever been on that charges more for carryons than they do for checked bags, and that charges you got every little thing!!! Unbelievable! Didn't find out about their horrific baggage policy until it was too late, as they did not send out notifications for early check-in just so they can cheat their customers better! Never, ever again!!! I will NEVER fly Spirt again!!!"
Cons: "They charge you for everything! Its a low cost but at the end you pay more than if you travell with a bigger company."
Pros: "I can not find one positive thing to say about my experience and that is astonishing as I travel often across many different airlines and I understand things happen but my issue is with your overall operation"
Cons: "Yeah you offer low fares but what's the point when you charge $60 for me to carry my own bag onto the plane and store it myself ...that is just being greedy . The fact that I arrived checked in and was stopped at security entrance to go back into a ridiculously long line to pay for my carry on luggage is ludicrous-again showing your greed , if someone gets through at least set it up for them to pay at the gate and not have to stand in long lines -time is the most precious of commodities these days. Once in security line customer service was awful , people yelling out all the cant dos rather than assisting people through the line for efficiency. I asked an agent if he could move me in the line as my flight boarded in 30 min and he simply said I can't do that but you can ask someone if they will let you go ahead -ARE YOU KiDDING ME ? Any other airline would show concern and assist accordingly-it's called customer service Once entering the plane , it was dirty and had a fowl odor in the cabin. Could see trash and debris from the prior flight and this was a 7am flight! . Seat did not recline and no entertainment options . Have not had an experience like that in a while and I will for sure steer clear of your airlines in the future. Not trying to be harsh -but you got some work to do"
Cons: "They would not let me check in at 915 for a 955 flight. The airport was not crowded it was a Tuesday night and they would not budge on the fact that I was there 44 mins before not 45 mins. They have a very strict 45 min check in policy. I had to sleep at the airport and then they charged me 100 dollars for changing my flight. It is a scam. I was on line with multiple people who had to pay for their next flight even though there was plenty of time to get to the gate. I will never fly spirit again!"
Cons: "No one did anything to help me in my horrible situation. Evryone kept refering to ither companies and shifting the responsibility."
Pros: "Our pilot and our flight crew"
Cons: "Stuck on runway at OHare for 1 hr 20 min after landing because they had no gate crew, then 15 minutes at the gate waiting for someone to open the door, then 1 hr standing around a continuously running and empty carousel. No representative at carousel, sitting in a nearby office and provided no tangible update or assistance. Never got out of her chair. Another staff member came later and also sat at the desk, did not help, another passenger asked him for a supervisor and he told her to shut up. Seriously??? I can only say that our crew in flight and our pilot were great, our pilot in particular was mortified by the situation, apologized repeatedly and suggested we all file complaints on spirit.com. My friend flying the same night to Dallas on Spirit had her luggage lost. Fly this airline at your own risk--you have been warned."
Pros: "Boarding was efficient"
Cons: "The planes were alarmingly old. They were not comfortable and while I'm sure they do safety checks, there was so much flexing, rattling, and groaning that it did not feel safe. On our way out of the country - they did not have pens to fill out the customs forms, and told us that if we made a mistake we were out of luck because they didn't have extras. It should be more clear (before purchase) that the price for any bag (even a carry on) is so high - it raises the price of the ticket $100 which is significant On arrival in US they NEVER told us what carousel our bags were on, it was not posted, even on the carousel... it took us forever to find them"
Pros: "flight was cancelled, next available was delayed due to weather which I understand is not controllable. Was able to book a flight on another airline and was more than halfway home when the Spirit flight took off"
Cons: "Inaccurate information from email alerts stating flight was delayed when it was cancelled. Paying to have an assigned seat is ridiculous! If I buy more than 1 ticket at a time please figure out how to program the seat assigments so everyone sits together. I understand charging a fee for first class, business, class, exit row, ETC. but come on the seats didn't even recline. The personnel were all polite but that doesn't help when the information from them is wrong. I don't care how big a smile you give me or how many times you say I'm sorry."
Pros: "I guess if I were to say anything good about spirit it would be that the boarding went smoothly. I guess? About the same as any other airline."
Cons: "The was my first experience with sprit and will never use this airline again. They say, you get what you pay for. Really? Rude staff included? Both of our flights were overnight flights. People are tired and most of the time are going to try and get comfortable and maybe sleep? No way was that happening with how extremely small this plane was. I am an "average" size 28 year old female and I felt that I couldn't move at all. I can't imagine this flight being comfortable for anyone, of any size. I wasn't going to judge this airline on that alone, but of course, what everyone warns you of, delays. Delays on BOTH flights. So inconvenient for not only us but family members who are planning on picking us up. I will go ahead and remind you that people say, you get what you pay for. We each paid 350, not including the 152 dollars for seat selecting and baggage, and an extra 30 for oversized luggage. Seriously?! That is NOT cheap when compared to delta which allows a FREE carry on, checked bag for 25 bucks, some actual leg room, and a friendly staff. Never again. Super disappointed."
Cons: "Spirit airlines is PATHETIC. I got to Phx airport to catch a flight to Fort Lauderdale (FLL) at 2 am. At 1230 am they told me it was cancelled. I asked why and they said "we don't know." They put me on a flight with another airline at 5 am to FLL for free so I didn't mind so much, mistakes happen. When I went to catch my FLL>PHX 4 days later they said they had no flight for me. When I asked why, after showing my itinerary ($320 round trip), they said I was a no show to my first flight. After explaining what happened they said "oh they accidentally cancelled the wrong flight then because you don't have a FLL>PHX flight but you will be reimbursed half the $320. After buying the next FIVE HUNDRED DOLLAR ONE WAY FLIGHT (I'm military and needed to be back the next day) and getting back to PHX finally, I called spirit to ask what their explanation was. They said "you were displayed as a no show and you will not be receiving a refund." I payed $320 to NEVER get on one single spirit airline plane. Find a new airline"
Pros: "My flight into florida not bad except I thought the plane was going to shake apart for the first 1/3 of the ride"
Cons: "Some how they did something wrong when they put my information in the computer for my return flight departing from Ft. Lauderdale. I was not able to check in and print my boarding pass ahead of time. I called the customer service line twice to confirm that my reservation was intact even though I could not print the pass. At the airport there was no "bag drop" so everyone from all Spirit flights had to wait in a line that was 2 blocks long (no lie.) It took 45 mins. to get to the counter. Once there no one could seem to figure out what was wrong and it didn't seem to be a priority for them as they were putting out quite a few other fires. I stood at the counter for another 45 mins. They finally were able to print my boarding pass. Thank god I was TSA approved or I would not have made the flight. That did not seem to bother any of their employees. They won't be seeing me again!"
Pros: "On time smooth bording"
Pros: "Flight attendants on both flights were very nice."
Cons: "Shortcut security was not honored flying to fll. Was unaware of the so calley "bare fare". I paid almost $300 for my flight just to find out the night before that I had to pay an additional $142 for my seats and bags. Water wasn't even free! Flight was late departing but arrived On time. On the way home I got to the airport 2.5hrs early even though I checked in the night before just to be put in a long line because spirit appeared under staffed. The Spirit agent took our long coiled line and put us outside in a straight line...in the cold and rain! While in line, a Spirit passenger was visibly and audibly crying. A few other passengers including myself tried to help her. We informed a near by agent who also saw the crying woman and told us "it's not my job. She's not my concern." The lack of care and customer service was ridiculous. Not only will I never fly spirit again but I will encourage friends and family to boycott them as well."
Pros: "Departed on time & arrived early!"
Cons: "Having booked wheelchair service for my flight but I was unable to use it as the lines for baggage check-in & security were extremely long. I would have missed my flight waiting for the wheelchair service. There seemed to be no special line for wheelchair check-in at Ft Lauderdale airport due to the overcrowding. I was never even asked if I needed assistance until deboarded the plane in Chicago. It is a shame that Spirit does not take handy-capped passengers needs seriously at all locations. They did have decent wheelchair service in Chicago. If you do need wheelchair service on Spirit Airlines you will need to arrive 3+ hours prior to your flight when busy to be sure you don't miss your flight! Also, beware of their outrageous luggage charges even for carry-on luggage!"
Cons: "After a slight parking delay at the airport I made it to the Spirit check-in 43 minutes before departure. Spirit representatives had already left the counter leaving me, my family, and several other passengers who arrived just after me with no ability to get boarding passes. We proceeded to the security area where we could see the Spirit reps who could have easily checked us in at that point. We spoke out to them asking for help but they simply looked down and ignored us. They told the TSA agents they would not come out till after the flight departed. Imagine how frustrating that was to hear. No other airline behaves like this. Later, my request for cancellation and refund was rejected because I missed the 45 minute window. I am out $544. I managed to get a flight with Delta that morning and was treated like royalty by comparison. The Delta flight was almost the same price to boot. Never again Spirit! Not worth saving a few pennies to be treated like that."
Pros: "There was nothing about this experience that was handled well or in any way comfortable."
Cons: "First of all, the flight was delayed by more than 4 hours. Had I been notified of this, I wouldn't have had to get up at 3:30 AM to get to the airport in time. I signed up for the email notifications and am a Free Spirit member- none came. Second of all, the airport was in complete chaos. In fairness, there had been a shooting in terminal 2 the day before, but there was no organization, no one to ask about which line to stand in, etc.. A couple of employees with megaphones would have gone a long way. Third of all, the gate agent boarding the plane was the definition of rudeness and snarkiness. Fourth of all, while boarding the plane, and elderly man became unresponsive and had to be wheeled off the plane. Again, total chaos, no announcements. The man fell out of the wheelchair and expired on the jet bridge- ok, beyond Spirit's control, but the way the gate agent and flight attendants handled this was disgraceful. Fifth of all, we all had to disembark, then line up to board again, then they cancelled out flight. 6th- we were instructed to exit the terminal and rebook at the front desk. People ran like the starting gun had shot at the olympics. When I exited the terminal, we were met with a wall of people- total chaos- no one directing traffic- agents yelling at us- we were finally directed to line up outside in the hot sun (wearing black winter clothes) and proceeded to wait for over 4 hours. I didn't even get close to the desk- I booked a return flight on American for $430 out of Miami because people who were able to reach Spirit via phone (I was on hold for over 2 hours before my phone died) were saying they couldn't get us back to NYC until next week. I have tried unsuccessfully to reach Spirit to refund the money for my carry on bag."
Pros: "Price was very reasonable. Seats were reasonably comfortable. Flight attendants were friendly."
Cons: "We arrived on what was apparently a very busy travel day for a 7:20 flight over an hour before the flight. Once we arrive at the terminal there was a line outside the terminal including hundreds of passengers for various flights covering the entire sidewalk outside the terminal (FLL). Thankfully we were pulled out of this line due to our flight leaving within about an hour to a shorter line to check in our bag (which still moved incredibly slowly). Once we were all checked in including our bag we lined up at security. There a woman asked for anyone going to our destination at which time she we acknowledged us looked at line ahead and turned away never too acknowledge us again. We went through the security line and were on our way to the gate within the time limit. Then we walked through the terminal to our gate which was apparently at the further possible gate from our assigned terminal (with my elderly parents who weren't able to walk at a quick pace). During our long walk to fare there wasn't even one announcement about our flight completing boarding or announcing that this would happen soon. Once we arrived at the gate another woman told us the doors were closed and no additional passengers were to be allowed in. We understood that despite the ridiculous security line and distance to the gate that we did not arrive on time and were turned away. This is where I felt that the gate associate acted unprofessionaly and allowed 2 other passengers to board even after turning us away. I asked why, despite the doors still being opened for these other passengers, that we were turned away? The woman said she couldn't help us and that we would be allowed into the next flight. We returned to the terminal for rebooking and waited almost 2 hours on line to get on the next flight. At this point we were told that all flights were booked until at least 24 hours later. Then we switched our flights to an airport about an hour away (PBI) to land at an airport two hours from our original destination (ACY instead of LGA). I'm the end we spent the entire day traveling. I would understand that we weren't at the gate by the designated time (due to the ridiculous check-in line and security line) but the part that infuriated me was that 2 passengers were allowed onto the plane after we were turned away. I felt that because I didn't yell or whine, my family weren't allowed to board the flight and the two passengers who did argue, were allowed to board is a poor business practice and disrespectful. This was compounded by the poor attitude of the gate agents and the fact that there were no announcements made about our flight."
Cons: "I expect when I am quoted a flight price that the price includes a seat. When I went to check in for my Spirit flight I discover that any seat has an additional charge. I call that false advertising. Worse of all is the Spirit check in process. I paid for my luggage and seat ( see above) in advance and printed out my boarding pass before I went to the airport. The check in procedure was a horror. Each of the two flights I still had to wait 40+ minutes to hand in my luggage. No check in machines. Just understaffed check in counters. Compare that Spirit check in experience with my last Southwest flight where I used a machine to print out my boarding pass and which also printed out my luggage tags and I just handed my luggage to an attendant.. Total Southwest check in time 5 minutes. Every one on line with me at Spirit was basically saying first time on Spirit and the last. Really the savings with Spirit in not that great when you add in the seat cost and the very high baggage charges. Not worth hassle for the small savings and resent the false price advertising"
Pros: "The flight crew was very good. They made constant announcements as to the status of the flight and anticipated turbulence. The flight attendants were also good"
Cons: "Where to begin. You arrive at the airport to endless lines. There were three lines to check in and we learned eventually that one line was for Cuban flights. One for us and one for something else. However, the staff was rude and there was no signage indicating which was which. Then the baggage claim lady charged me $59 extra for my bag but then said that if I had had my friends check the bag I wouldn't have had to pay the fee. Of course then it was too late. Then the flight was delayed because the bad overbooked it. Finally at Boston our bags took forever to arrive and when they did the were soaking wet. I understand that Spirit is meant to be the economical carrier but that is no excuse for rude and incompetent staff. I heard SOO many people say they would never fly Spirit again. Get it together Spirit!"
Pros: "I arrived."
Cons: "Every time I fly Spirit Airlines, I swear I'll never do it again. Then I see the low fares and I say "okay, just one more time." This experience was another leg in that cycle. A low fare, a "one more time," and a fierce "oh hell no--never again." When I arrived at the airport, the ticket counter looked like a flea market. It was absolutely mobbed. My flight was departing in about an hour, and one woman in line had already been waiting for 2.5 hours. Since Spirit Airlines does not participate in the mobile boarding pass process (FOR SOME INANE GODFORSAKEN BULLSHIT REASON), I still had to check in and get my boarding pass. And since two other Spirit flights had recently been cancelled, the ticket counter line was a trainwreck. An utter mass of dispirited humanity, waiting, ironically enough, at a counter called "Spirit." I managed to maneuver my way through, and with several strokes of luck and a possible intervention from God, I left the sad zoo of passengers behind me and made it through security, to the gate, and into the boarding line, with my idiotic paper boarding pass. As you might imagine, I was somewhat rushed and a touch flustered, though grateful to be en route to my destination. I was thirsty though, a combination of the morning's odyssey, the recycled cabin air, and this human need to hydrate that we share with literally every living thing on the planet. So I waited patiently for the pilot to extinguish the "seatbelt" sign, walked up to the flight attendants and politely asked for a glass of water. "That will be $3.00," she said. I paused for a moment. Surely there must be a mistake. I wanted water. Not coffee or tea or lemonade or a cocktail. Just a glass of water. This is how I came to realize that access to something that is a biological necessity for survival--that I would be granted gratis almost anywhere else--costs, on Spirit Airlines. Only those with access to a functioning credit card will be served water. Now I understand that keeping costs down is the only way this poor excuse for an airline stays in business. Every one of its passengers is there as a personal compromise, dodging hidden fees for "legroom" and seat selection and peanuts at every turn to get to their location without selling their souls to the corporate demons who've re-vamped the age-old "bait and switch" and call it a bargain. But if Spirit persists in being a seething mess of a nightmare of a preposterous front of a business, and if their customers continue to play along and manage to navigate the utter catastrophe of a process it can become to reach a destination via Spirit Airlines, one might believe that once they sit down in their unassigned (unless you're willing to pay an additional $14 each way) se"
Pros: "If you don't mind minimal leg room, seats that don't recline and high prices for low grade food, the crew was courteous, the plane was clean and we had a smooth flight that arrived on time! Hiccup We paid for our bags online the night before but the Kiosk said still owed the money. Very frustrating now having to now wait in the ticket line, and with holiday TSA long lines, we were the last ones to board the plane as the gate closed. That needs to be fixed. It we didn't make it you would have gotten a scathing review. $45 per carry-on is real steep though. However, all is well!"
Cons: "This company is so cheap, they charge you $45 for a carry-on bag, and they don't even have reclining seats on their planes. Even worse, there are no monitors next to the gates to tell you WHERE THE FLIGHT IS GOING. Because of this, when they change a plane's gate, they don't have anywhere to tell people. So they tell you when you go up to get on your plane, which is already 30 minutes late, and it's too late to catch your flight. Then you get to spend 3 hours waiting in lines to talk to Spirit employees who are just annoyed, stubborn, and won't give you a refund. Absolutely terrible experience. Seriously, pick any other airline than these guys."
Cons: "I thought I got a bargain on the flight to Cancun, but this flight ended up costing me nearly double when they charged me $80 for a checked bag that weighed 51 lbs. Every other airline is 50lbs and they are only 40. Then the flight attendants let the back of the plane passengers use all the front luggage bins and I had to fight backwards while deplaning to try and get my carry on. After my layover they straight up took my bag and I was forced to check it at the gate. Seems like a bargain until they nickel and dime you for anything they can."
Pros: "Board flight. Fly to destination. I love the no frills, low luggage, easy on and easy off of this airline. My biggest feeling of stress on flights is the drink service. The cart is always blocking the bathroom, you are thinking of what free beverage you want the entire first hour, you spill some of it, then you have trash for the second hour of the flight. It's literally the worst part of flying other than the endless fear of death and facing your mortality with every hint of turbulence. This airline and others like it are amazing. No stress of awkwardly bothering your aisle mates with getting in and out when they just got a comp. cola. and you feel like you have to wait until they're done before you can go to the bathroom. Half the anxiety of flying is alleviated for me personally. Love this airline."
Cons: "I Didn't like the fact that their online checkin program was a complete disaster. I spent near 2 hours trying to check in and get my boarding pass. During this time I also made three telephone call to their help line which generated no help. I was surprised and disappointed by how little weight wise the checked in baggage was and horrified by the cots of carry one. While the upfront cost of the flight looked good..by the time I had paid for baggage and carry one I would have been better off with another airline My advise to all 'NEVER FLY SPIRIT AIRLINES'"
Pros: "I liked the cabin crew and the pilot."
Cons: "I didn't like the experience up to the point where I got on the plane. First the flight was delayed, these things happen though so I wasn't that upset about it. Then we got there an hour and forty minutes before departure and waited in line for baggage for an hour only to be told we were in the wrong line. Then we were directed to the correct line and waited another 20 minutes for baggage. Thankfully there wasn't a line for the security check and we made it to the gate with 5 minutes to spare. Needless to say we will never be flying this airline again."
Cons: "Needs adjustable seats, small snack with a drink for couple of dollars more"
Pros: "I got home and pretty much on time. The staff on the plane were friendly."
Cons: "Check in on mobile was really difficult. Was forced to sign up for their mailing list. Then got into a loop and had to start over. Baggage fees are exorbitant so I signed up for their discount offer which cost $50 and was supposed to give me a discount on my bags. Discount didn't happen and I had to pay full price anyway. Their weight allowance is 10 pounds less than other airlines so I had to transfer a bunch of stuff to my carry-on. Sneaky fees and nickel and diming are such shoddy business practices. I Will not fly Spirit again if I can at all avoid it. Short-term gain results in long-term loss for Spirit given I am a very frequent traveler."
Cons: "Spirit airlines would not issue a refund for my cancelled trip to Miami despite the high Zika risk, attendant CDC travel warning, and the fact that I notified them of my pregnancy. They purported to issue me a $120 "voucher" (to expire in 60 days) though I initially paid around $400 for the tickets. The website failed to display the voucher number, and my requests to their customer service center to please provide it were ignored. It's hard to imagine how I'd even be able to use it as there is no voucher redemption option on their site. I will never book another flight with this airline."
Cons: "Again, same as first flight. I haven't flown with Spirit in a long time. I forgot the reason I don't is because ticket prices may be low but you pay for literally everything which makes the prices pretty much equal to Delta or any other better airline. It was only comfortable because I paid so much extra for seats. If I buy a ticket, seat number should be included. Kinda common sense on that one. What food? I had to pay for it if I wanted a meal. A flight this long should have included a meal. I had the extra task of making sure I already had a meal with me upon boarding. Ummm......there was no entertainment either."
Pros: "I didn't like anything in this flight. First at the gate 8:55pm, 33 minutes late we boarded. After wait about an hour inside the aircraft we finally start to taxi, almost in the runway the pikot said we had a problem and had to come back to the bridge. Everybody out of the plane, more wait and wait... nobody to help or answer us. 3 hours after that we got inside the plane again. I ask for a glass of water and the fkight attendant said $3. I told him I did not accept the charge and we had a delay without any explanation and 3 hours of delay and I felt assaulted by his charge. I just want a water. I think it should be the minimum they shoud do. Because of it and many other complains I heard from others I WILL NEVER MORE FLY SPIRIT. I also will tell everybody what a awful experience I had."
Cons: "Spirit should be investigated by FAA and regulatory agencies. They also lied in the website saying that flight was on time and showed wrong also on the TVs that shows departures on the airport."
Airlines flying from Fort Lauderdale to Cancun have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Fort Lauderdale to Cancun
Masks required on board, masks provided on flights from Fort Lauderdale to Cancun
Social distancing seating
Middle seats unavailable to book on flights from Fort Lauderdale to Cancun
Testing for antibodies, testing for symptoms for flights from Fort Lauderdale to Cancun
Waiving of change fees. Search flexible flights from Fort Lauderdale to Cancun