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Trip canceled at last minute! No reason why?

Well the flight was not only delayed but then a gate changed to an entire other terminal happened. So we ended up leaving when we were actually were suppose to already arrive in Orlando.

Be on time. N on a night flight, flight attendants should be quiet not talking during the whole flight where u can hear their whole conversation. Especially, when u are seating in the back of the plane. ☹️☹️😩😩.

You could be better by not canceling my flight. I'm leaving me sit in the airport for 13 hours unacceptable

Their system went down but they failed to alert customers of delays. 2.5 hours of standing in line to check bags.

Spirit it is not a good company. They don’t have any idea what it means costumer services

They over charge on bags even when you pay online. I will never fly with Spirit again!

Flight was cancelled with zero information given. No overhead page. The flight just disappeared off of the status board. I didn’t receive an email that the flight was cancelled until 2 hours after we were supposed to take off.

I like that the flight was on time. Enforcing the mask mandate could have been enforced better. The flight attendant should not have to beg passengers to keep their mask on their faces. I saw the flight attendant pleading with a passenger multiple times to put their make on their face. The passengers who violates the policy repeatedly should have have been detained upon. arrival and received a penalty for their repeated violation of the mandate. Otherwise it becomes a joke!

Low cost flight. The plane had all the passengers waiting on the tarmac for over 2 hours! The offered no food or drink to compensate for the delay. Also, the pilot did not give enough updates on the delay leaving many of the passengers wondering what was going on and when they were actually going to be able to get off the plane.

My flight was supposed to leave at around 8pm and was delayed until around midnight 2 nights in a row and finally cancelled… the third evening it was delayed until around 10:30 and we finally were able to fly out. The single worst flying experience I’ve ever had. They did refund me for my flight but this was the absolute worst customer service I have ever had. I will NEVER fly Spirit Airlines again!

Took over 1hr to get off the tarmac late at night doesn’t make any sense. Never dealt with this for this long before on any plane. Terrible coordination. Don’t understand why we can’t use another gate

No space m, one of the passengers or crew stole my glasses that fell during the flight, I asked the gate attendant to please go in and get them as soon as I got off , she didn’t go in for 10 mins giving some time for these 300$ glasses to go missing. I won’t fly spirit again unless I can help it.

Terrible way of bag checking in. 40lb bag limit is a bad business model for travelers when 50 was from another carrier. 2 lines to pay for excess weight. Long line to pay for it. No guidance from staff as to direct ppl in different loading zones to not block the lanes when boarding.

We were waiting to get to the gate for over an hour

I didn't travel

Flight got there early sat in the plane for 45 min Gate was not ready 🙄🙄🙄🙄🙄 Had to wait another 45 min to get checked bags

The wait was really long for the baggage to come off the plane. It was about 40 min after we exited the plane until we got our luggage.

Spirit cancel my flight and I’m fighting with them to refund me.

Spirit cancel my flight and won’t refund me

Baggage check and Boarding was easy. Seats reminded me of the old Yugo car with not enough room. Attendants didn’t seem to want to be there. Lights were never turned off on this red eye flight. To be fair, management has been making some very poor decisions lately and moral is low.